The customer service was great. My transporter was also extremely reassuring with my car. They complied with the my requests without hesitation. 10/10 would recommend.
Mar 24, 2021
Great car shipping experience!
This is the second time I have used Direct Express Auto Transport to ship my car across the country, and I have been impressed both times. They assigned my car to a driver very promptly both times and delivered my car sooner than the estimated time! My partner has had trouble shipping his car with other companies in the past, but I have had nothing but a positive experience with this company. I will be using them again soon!
Better Business Bureau®
February 16, 2021
These people are solid picked us up right away and shipped with no delay! I highly recommend in world where people are scared to order things they can’t see, you can trust this company they came through for and driver was an awesome guy very helpful! A++++
Things went so smoothly and they were more then amazing and more then workable to make it as easy on us as possible. Very communicative and very easy to deal with. Super fast and easy delivery. Process was easy from beginning to end. Great service.
Oct 21, 2020
Great experience with this company
Great experience with this company. I would use them again in a heartbeat. Terrific customer service, Kelly is very thorough. My car was picked up and delivered on time with no issues to speak of.
Better Business Bureau®
August 31, 2020
I had a great experience with Direct Express Auto! They assigned me a carrier within 2 days of my requesting one. The transportation company reached out to me in a timely manner to schedule a pickup and delivery time and date. My car arrived in great condition, and it was also ahead of schedule! As a first-time user of a car transportation company, I would recommend using this Direct Express Auto: it was intuitive, fast, and relatively inexpensive.
I highly recommend Direct Express Auto Transport to everyone! Ashley was my representative with Direct Express and she was knowledgeable, personable and understanding. The company is fast, reliable, efficient and trustworthy! You can’t ask for more from a company. Thanks Direct Express!
Apr 2, 2020
Had to get my daughter’s car home from Florida where she was attending school quickly due to the Covid-19 virus. Called Direct Express on Wednesday 3/25 and her car was picked up on 3/28 and deliver safe and sound to us here in RI on 3/31. I am very pleased with this company and will definitely be using them again when she goes back to school in August (if we survive this craziness!) Thanks so much for all your help!
March 8, 2019
I had a terrible time with another company…The held my transport fee and had excuse after excuse for a week, as to why I was never picked up… everything from the truck breaking down, to the driver was sick, to the guy simply no showing up. The purest definition of “the run around” EVER!!! THANK GOD I found Direct Express, after being completely fed up!!! They picked up my vehicle the same day and got it delivered the following day!!! Professional, prompt, and fast!!! I would definitely recommend them, and WILL use them again if ever I need this service. Dina was honest with me, and told me the reason I likely had trouble getting a driver. She was EXCELLENT! Service number : 220198
March 7, 2019
Now, I trust Direct Express Auto
Now I trust Direct Express Auto Transport for all my auto shipping needs! Jessie, my representative, was professional and able to answer any questions I had. It was a quick process getting my car assigned to the carrier. I received my car today and everything was intact. It’s been a quick and easy experience, which all a customer could ask for! Thanks so much!
Highly recommend!! I originally started inquiring about vehicle transport at a website that sold my information to every transport company under the sun. I was inundated with phone calls and emails for weeks! I quickly decided I wasn’t going to use any of the companies that were harassing me with aggressive sales tactics. Then I stumbled across Direct Express. They give a real quote without getting any personal info. What a basic concept! I loved how their website detailed the process that they go through to find drivers and how transparent it was about what payout goes to the drivers vs the broker. My car (order # 221027) was picked up and delivered quickly with no hassle. The car was picked up from a dealership and delivered to my door. This was a cross country transport and everything went exactly as Direct Express said it would. If I ever need car transport again, Direct Express will be the only one I call.
March 1, 2019
They had the best price out there. I searched for about 4 hours trying to beat their price and it just couldn’t be done. Additionally, when I finally placed the order, it took less than a week for my vehicle to be moved across the country. Great service, I was informed the whole time about when the car would be picked up and dropped off.
February 28, 2019
I used Direct Express to transport a car from Florida to New Jersey. It turned out that the first carrier assigned was unable to transport the car. I notified Direct Express and they arranged for another carrier for me that same day. In fact, the second carrier picked up my car the day of my call! Jessie was extremely pleasant and helpful to work with regarding my order (#219731). I would use Direct Express again.
February 26, 2019
This company was amazing! They picked up my vehicle in a timely manner. The communication with the drivers were great. And I even received my car a day early at my shipping destination! Would definitely recommend this company .The best and great customer care service.
February 21, 2019
Exceptional service! A completely seamless experience from start to finish. Direct Express informed who my driver(s) would be and they made prompt contact. Mary and Terry (Venom Classics) provided a level of professionalism and distinction I was not expecting. Caught a great tailwind and my vehicle was transported from South Florida to Denver in 48 hours. Mary and Terry work as an exceptional team with an outstanding outlook on life in general. Well done Direct Express Auto Transport, Mary and Terry!
February 20, 2019
I’m so happy a friend told me about Direct Express Auto Transport. I was planning on driving cross country which would have taken forever and cost a fortune for hotels each night, but instead when I found out about this service it took so much stress off my back. The driver they connected me with was super professional and I have no complaints on my end. Thanks Direct Express Auto Transport for making this such a pain-free process!
February 15, 2019
I had a great experience with Direct
Excellent from start to finish!!!
Service number : 220198
My agent was Jessie on order number
January 31, 2019
Great Service by Direct Express
Smooth Sailing!!! Definitely use again
I found Direct Express Auto Transport by chance on a google search while I was looking for a cheaper shipping option. We purchased a car through a broker on copart and after the sale was told we couldn’t pick it up in person so we were scrambling to find a better option than the brokers suggestion. When I came across Direct Express I jumped at the offer I saw online. Not only was it a better price but it also asked more specific information it gave me different shipping options as well. My order number was 219264 and my customer service rep was Jessie. It was a smooth process and I would use them again if needed. The car was picked up on the estimated day but it didn’t arrive on the estimated day. That was fine though, it was an estimate and It is winter and road conditions might have been crazy. No problem with me. Everything went smoothly with the transport.
January 14, 2019
Excellent Service! Highly Recommend!
I will use them again, and truly all the best guys! You represent the best in the business !
Order: 219153 My call dispatch was Nicole
Wilmari Laureano Melendez
January 1, 2019
Order#217521 and customer service representative was Jessie
Quick and Low Priced
Jun 29, 2015
This is by far the most professional, efficient, customer oriented transport company I have ever used. From the very beginning of the process until the car was delivered, I received top flight service at an incredibly fair price. Jessie, the Customer Service Rep who handled my account was both professional and very helpful. From the time my car was picked up until it was delivered, it only took 2 days. And that was from upstate New York to Texas. Also, I really appreciated the fact that I wasn’t surprised at the delivery with some additional charge that other companies are know to do. Again, overall this was a fantastic experience that i would recommend to anyone trying to get a vehicle from one end of this country to another.
The driver was very accommodating and friendly. One of our vehicles was a classic mustang, which we were worried about in an open carrier. The car arrived in the same condition that we left it. They took extra care knowing how much the vehicle meant to us. We highly recommend this company and would definitely use again. They also had the best rates.
May 8, 2015
I have shipped my car through Direct Express Auto Transport, they were very helpful during the process as this is the first time i have done car shipping. The quote is very less when compared to other agencies. They delivered my car on time at destination. They called ahead before reaching the destination for confirmation. I received by car as it is when i handled to them.
Apr 3, 2015
Direct Express provides a great service to transport automobiles. I recently used their service to transport my car from Illinois to California. The pick-up and delivery dates was as promised and was done in a timely manner. My car was in the same condition at delivery as it was when picked up. My Direct Express customer service agent, Ashley, was extremely friendly and helpful. I would definitely use Direct Express again in the future and have no reservation in recommending to my friends.
Mar 19, 2015
I used Direct Express Auto Transport to ship my car from Arizona to Florida. I spoke with Kelly on the phone and she quickly matched me with a carrier who was not only affordable but also reliable. It took less than a week from the time I placed the order to the time the car was delivered to my door. Compared to other shipping companies, and trust me I did my research, Direct Express was half the cost and ensured delivery in half the time. I plan on using them for any future auto shipping needs!
Mar 17, 2015
I needed to ship my car from PA to WA, and as inexpensively as possible. Most places I checked were coming in all around the same price, but Auto Transport Direct came in almost $500 lower. Jessie answered all my questions very quickly, and gave me my order (#149425) in case I had any additional questions.
My truck arrived on the first day of my date range, and the Kevin the driver also answered any additional concerns I had. On the off-chance I ever have to ship a car back to PA (or anywhere else) I’ll definitely be using Auto Transport Direct.
Feb 14, 2015
Hello. I’d like to share my experience to deliver my car. I delivered my car that is Sonata from Texas to Arizona. I used direct express auto company second time. Because this company services great, fast and safety. This time also I am very satisfied to deliver my car. They pick up on time and also deliver on time. Truck driver is also very kind. He unloaded car and delivered comfortable location. I really recommend this company for delivery car services. Thank you for your great services.
Jan 22, 2015
Direct Express Auto Transport – excellent
Excellent – my first time transporting an automobile and it was far easier than expected and worth every penny. My transport request was accepted the same day as my submission and the vehicle was picked up from the auto dealer in Texas the following morning. The timing for pickup could not have been any quicker. The driver called me about an hour prior to arrival in Charlotte and delivered the car directly into my driveway. He walked me all around the vehicle to confirm no damage had occurred. He was extremely friendly and respectful. With this being the first time I ever used such a service, the nervousness about potential for what could go wrong hiring someone to transport a vehicle halfway across the country was high as I made the initial request. But given how quick and easy it was, along with communication that was delivered exactly as promised, I would not hesitate to use the service again.
Jan 20, 2015
It is a great experience to use Direct Express Auto Transport for arranging the auto shipment. They shipped more than eight cars for me already. This time was from PA to CA bay area. Excellent customer service reps. Delivered on-time as scheduled. I would definitely use their service next time and recommend them to everyone!
My order number was 148949. Jessie helped me setup my order online.
Jan 2, 2015
I’m truly a very happy and pleased customer with Direct Express Auto Transport. I couldn’t be more happier dealing with them because they were very responsive and attentive. Direct Express Auto Transport kept me informed all through the transporting process of my Audi A5 from Westmont, IL, to Houston, TX. The truck driver assigned to my vehicle was equally responsive and kept me informed. He was very efficient as he was able to beat the expected delivery date by one day. That made a world of a difference to me. I couldn’t be more happier with the service I received and would recommend Direct Express Auto Transport to anyone thinking of transporting their vehicle anywhere in the continental USA.
Steve Roubaix Roeder
Jessie was helpful ahead of schedule and courteous. I will use Direct Express Transport again and have recommended this service to others already. They called and gave me a status report on delivery time as well.
They safely transported my little VW beetle all the way from Colorado to North Carolina! Fantastic and reliable service. I would definitely use them again.
Great service and communication. Honest and flexible with pickup and delivery.
Our experience with Direct Express could not have been better. Because of where we live we had to wait for a driver but when he got there he was terrific. I have not one complaint and would absolutely recommend them. Price was right and transport right.
Maxine Joan Dizon Masajo
Direct Express Auto Transport is a easy, fast, reliable and have the lowest price auto shipping company ive found online. My order to ship a van from Colorado to California was processed and handled fast and well. This is my first time shipping a vehicle and i am very pleased with your service and i recommend to use this shipper to everyone that needs this type of service.
LaWanna Moore Howell
They did a quick and wonderful job of bringing my Genesis from my Sister’s driveway in CA to me in South Georgia and the price was great!!!!
This is my 3rd time using Auto Transport Direct. This time I was shipping my custom Jeep from NV to KY. The customer service was amazing and best of all my Jeep was picked up within 1 day. Simply amazing! I would NEVER even think of using another company. HIGHLY RECOMMENDED!!!! (Order ******)
This is the first time I had a car transported and was not sure what to expect. I bought a brand new car out of state and did not want to drive it home. The process was totally trouble free; everyone was courteous and helpful. The timing was perfect – it was picked up the very day it was assigned to a carrier and delivered on time and damage free. I couldn’t have asked for a better experience!
I called to find out what was the best way to get my car from California to Nevada because I am selling my house in California and one of my cars was still there. I talked to ********* and explained that I was only going to be there for a few days. She advised me of the options to get my car picked up and delivered to my new home in my timeframe and everything went exactly the way she said it would.
This is the second vehicle I shipped with this company, and it was an amazing experience both times! I purchased the 1-7 day delivery package, and my car was picked up from the New England Manheim Auction in just 1 day!!! I was not expecting it to be so quick, but when I opened my email and saw the confirmation it was a pleasant surprise. The even better part was that it was delivered in just 1 day as well! This was confirmation that I would only ship cars with Direct Express Auto Transport in the future. I was skeptical at first because if they did not deliver the vehicle in time, I would lose a lot of money. I read the reviews and took a leap of faith and it was the best decision I could have made. If you want a professional and reliable company with superb customer service look no further.
Hello. My case with direct auto transport was 174697 and I dealt with ***** through my entire car shipment. This was an emergency car shipment and I needed my car to be in LA just shy of 7 days. I called asked for Expedited and my car was picked up the next day. My friend on the receiving end called and my car was there a day and a half before I was due to fly in. I couldn’t have been happier with their services.
Was very happy with the fast delivery of my vehicle. I was not expecting it to arrive less than a week after they pick it up from Brentwood, CA and deliver it to my place in Mckinney, TX. The overall experience I had in dealing with this company from the initial scheduling and coordinating with the driver was very positive. They are highly recommended not only for the prompt service but for the competitive price they quote me.
Overall a great experience from start to finish. Customer service is excellent and the car was picked up on time and delivered in great condition. Would highly recommend for any future shipments…..thank you….. 🙂
We have used Direct Express twice and both times were extremely satisfied with the delivery service. Both drivers were wonderful to work with – I highly recommend them! Prompt, professional, and they worked with our daughter both times to set up a delivery time that was convenient for her, so that she didn’t miss any work. Great company!
I called ****** at Direct Express to get my 01 Dodge 2500 shipped from Texas to Virginia. She made it easy and within 3 hrs. my Truck was assigned a driver. He was early at the pickup and early at the drop off. Very professional. Bang up job. Thanks Guys PS: There was no hidden Fees. The Quote was 750. And it stayed 750. My order * *** ******
Better Business Bureau
– quick pick up after the order;
– nice driver;
– inexpensive price.
My car got picked up on time from Seattle and arrived Bowling Green before the time they told me. I was so happy to see that.
My car was prefect
Dec 31, 2014
My first time to ship a vehicle. Checked several shippers, but went with Direct Express. Great decision. They were very professional. Got me an excellent driver and rig who picked up and delivered on the days I specified. Delivered my 33 Plymouth hot rod exactly like it was when he picked it up. I would recommend Direct Express for your vehicle moving needs.
We had to change our pickup date, and fortunately several truckloads were leaving our region that week, so the carrier was able to reschedule our load without a problem. The driver was skilled and professional, and we made sure he had the contact phone numbers for us and for our agent. After watching him load, we gave him half a gratuity and he got another half on delivery. We chose a trusted relative for our agent, and we sent the payment in money orders, overnight, so he had it in hand on delivery. The destination address was in a narrow street, so we agreed to unload in a nearby shopping center parking lot. We chose an open trailer, not enclosed, so as expected the cars needed a good wash on arrival. Be aware that the driver may need to reduce your tire pressures so there is more clearance and less bounce on the road, so check and re-inflate the tires immediately. Our cars arrived without a scratch. Good job! We would choose Direct Auto Express again without hesitation.
Oct 16, 2014
I recently shipped my sedan from CA to PA. This was the first time I had done any vehicle shipping and was a bit nervous. From the first phone conversation to the door to door delivery of the vehicle, Direct Transport made it all very easy. I was pleased with the process, the price and the customer service I received. They hooked me up with a driver within minutes of the phone call who let me know the schedule for pickup and delivery. They even delivered early right to my father’s door. I would definitely use them again. I researched prices and other companys and they were definitely competitive. Thanks
Aug 23, 2014
I have shipped 5 cars with Direct Express Auto Transport. Also, 3 of my friends have used this service as well a few times. What we like about this service is that the process is straight forward. You put in your information and you get an immediate quote. This way you can make an informed decision on shipping the car you are selling or buying. They are easy and each driver has kept me overly informed about the expected delivery of the vehicle. I have shipped a car from Idaho to Texas in 9 days. Also, a car from Rhode Island to Texas in 6 days. I am a customer for life.
Aug 13, 2014
Our daughter graduated from college in south Florida and moved back home to Minneapolis and needed her car. The person I initially spoke with, Ashley was extremely nice and helpful. The car was picked up the same day and delivered within one day of the estimate. Very easy and reasonable price. I couldn’t have driven it myself for less!
Jul 23, 2014
I will definitely use this company any time I need something delivered. I had my truck shipped from Jonesboro, Ar. to Savannah, Ga. The driver was very friendly and delivered my truck way ahead of schedule without any problems and for a very reasonable price. 5 Stars *****
Thanks: Robert Nail
Jul 16, 2014
I purchased a ’60 Ford Falcon Classic on eBay and needed it shipped from Minnesota to Texas. I am very pleased with the professional customer service of the staff at Direct Express Auto Transport and of the service I received from the transport driver. I highly recommend Direct Express Auto Transport.
This is the first time I need to ship my car. Searched online and finally choose direct express. The contact lady Dina was very helpful and give good advices. The driver was very flexible when I asked if he can deliver my car to a different location other than the one I originally told him. He was totally fine with it. From Chicago to San Antonio, only took him one day to deliver. Overall great experience.