The term “guaranteed auto transport services” is kind of a weird term. What exactly does it mean? If you want your auto transport guaranteed, does that mean that you want a guarantee that it will move? Most companies will do that in a heartbeat – your car will move if you book with them, but the question becomes how quickly will it move and for how much. The most common guarantee people are looking for, however, is guaranteed pickup and/or delivery by a specific date. They want to make sure that their vehicle will 100%, no-exceptions-made be picked up on the date they specified or delivered on the date they specified, no ifs, and’s or but’s about it.
This of course is something that most companies try hard to achieve, but rarely do.
This is because guaranteeing pickup or delivery is sort of a crapshoot. Carriers travel along the same interstate highways that regular Joes like yourself drive on every single day, and they are subject to the same construction delays and traffic jams as anyone else. This can cause delays in pickup and delivery, which means that they rarely guarantee that they will arrive on a specific day or by a specific time because there is always the chance that something will come up that will prevent them from showing up at the time or day specified. This of course causes problems with customers who were banking on their carrier arriving at that specific time or on that specific day, and all of a sudden the transport of your vehicle has become a nightmare.
The best shipping companies won’t guarantee anything regarding pickup or delivery. Instead, they’ll give you a pickup window and the carrier’s contact information, and the carrier will call you 24 hours before they will be in your area to meet you and pickup or deliver your vehicle. This is the way it’s done, and it works most of the time. Carriers know that they have to coordinate with customers, especially if they are meeting in a neutral location, but they can’t organize anything too far out lest something happen that prevents their showing up.
Any company that “guarantees” both pickup and delivery should be avoided, as there are far too many factors that go into transporting your car to ensure the carrier will be there on the guaranteed date for both pickup and delivery. If you’re interested in transporting your vehicle without phony guarantees, you can fill out our free online car shipping quote form and get an instant auto transport quote. You can book your auto transport order right there online or you can call our toll-free telephone number at 800-600-3750 to speak to one of our live auto shipping service representatives who can answer your questions and explain more about the auto transportation process.