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direct express auto transport

800-600-3750

DOOR TO DOOR AUTO TRANSPORT

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Car transport brokers and carriers explained

Door To Door Auto Transport

Door-to-door auto transport is the most convenient method of shipping your car. It’s painless. First, you select an address for your vehicle to be picked up at and to be dropped off. The carrier will pick up and drop off your vehicle as close to this desired address as safely and legally possible.

Assignment To A Car Transport Carrier

In The Spirit of Door To Door Auto Transport

Like a taxi pulling right up to your house or apartment, wouldn’t it be nice if a door to door auto transport service knocked on your door to let you know that they are waiting outside? In that scenario, you could even stay in your pajamas and slippers, pause your favorite show for thirty minutes, while you hand over your vehicle keys to the car transport driver. Then say with a wave, “thanks so much”, and expect him to do the exact same thing upon delivery in a few days. But in reality, door to door auto transport does not happen that way.

What does happen is that an auto transport carrier is supposed to get as close as possible to your door, and that can mean within a mile or two of your house or apartment. It is rarely farther, but sometimes that also makes sense. You see, a car carrier is huge. It’s a big truck, not a small taxi. Most auto transporters carry five to ten vehicles and require extra space to turn around or maneuver. They can’t do that on most residential streets and might be legally forbidden anyway.

Aside from getting pinned into a small space to turn around, the car transporter is also wary of low hanging tree branches on residential streets. The top rack might have vehicles twelve or thirteen feet above ground level, and the auto transporter is rightly concerned about scratching the roofs of not only your vehicle, but others as well. The car transport service driver must assume that there are low hanging branches and avoid going into your neighborhood streets, and of course, directly to your door. Please be understanding.

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Meeting The Door To Door Auto Transport Driver Nearby

After Direct Express Auto Transport assigns your vehicle to a carrier, we instruct the driver to pickup and deliver as close as possible to both your origination and destination addresses. The carrier will first locate your address on Google Maps or something similar. He will search for a large area nearby that he can safely park his car transport truck to unload your vehicle. Typical meeting places are grocery store parking lots, malls, places like Home Depot and Target, extra wide roads or rest areas. You get the idea. Then he calls your origination contact and informs on the nearby location to meet. Most people understand why the car transporter is selecting some place other than the actual address. Because it is not practical. The parties agree to a time and things usually go smoothly. The whole scenario repeats at the destination.

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The Auto Transporter Delivers Your Vehicle

Logistics of Door To Door Car Transport Services

Most people bring someone with them to meet the car transport carrier driver. That makes things easier. But what if your contact doesn’t have anyone to drive them to the meeting place? Most people use a Taxi, Uber or Lyft service. The cost is usually nominal, around $10-$15. We recommend waiting until the carrier has confirmed that he has reached the meeting spot before actually embarking. That’s because drivers are often running behind schedule. Being hours late is not uncommon. While the driver is unloading your vehicle at the meeting spot, you can be on your way. He will likely be patient. By the way, a tip for that hard working man or woman is greatly appreciated. He is no different than the waiter you tipped last Saturday.

What If You Have Few Other Options?

Sometimes a customer absolutely has no other choice, so a carrier might off-load and drive the vehicle to the actual address. But then he will need a ride back to his transport rig.

We advise female customers not to do that. We err on the side of caution. We think it is also prudent for female customers to never meet alone. Or if they do, make sure it is in a well lit, very public setting. We have had over 300,000 car shipments and have never heard of a female customer of ours being accosted. But let’s just stay safe, anyway.

Sometimes there are no easy alternatives. Your Grandma might be 90 years old, does not drive, has nobody to help, and there are no taxis in her area. Guess what? We love Grandma, but she should not be your contact. Please find somebody else. A neighbor. A friend. A brother-in-law. How about the mechanic you’ve given so much business over so many years? Pay him $50 to help you out and receive your vehicle. And if you think about it, Grandma would probably appreciate your doing that too.

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Vehicle Height

Paying The Door To Door Car Transport Driver

The beauty of door to door car transport, at least the way we do it, is that you don’t pay for the actual vehicle transportation until the service has been performed. Please pay the driver upon delivery with a Money Order or Cash. Get a receipt for the latter. And don’t forget to go over the vehicle condition report at both ends. If you paid for the service upfront in full, then you have even less to worry about. But please remember to tip the driver.

Frequently Asked Questions About Auto Transport

How much does it cost to ship a car?

Not as much as you would suppose. If only one thing goes wrong, a tire blowout or overheated radiator for instance, then it would be actually cheaper to ship a car across country. About 97% of all auto transport shipments are delivered in an Open-Air trailer. It’s proven to be a very safe method with statistically few problems. You may notice multiple vehicles being delivered to car dealerships near you in an Open-Air trailer, and that’s because it’s reliable. It is also cheap car shipping. If you have a collector car or really expensive automobile, however, then we recommend car shipping services with an Enclosed carrier. Expect to pay about 50% more for Enclosed transport. Our car shipping cost calculator automatically adds the extra amount to your auto transport quote

How should I pay for the car shipping costs?

Making a nominal partial credit card payment to the auto transport broker is preferred by car shipping carriers but not essential. Carriers like getting paid with Cash or Money Order upon delivery, and who doesn’t? Services paid immediately for services rendered. But a full credit card payment upfront also works if the car shipping carrier trusts the auto transport broker. Carriers have known Direct Express Auto Transport for nearly twenty years and the trust is there. So either method works with us

How long does a car shipping company take to deliver my vehicle?

The auto transport delivery is the final step in the process, and also the simplest part. Once your vehicle has been assigned to a car shipping carrier and picked up, not too much can go wrong. It generally takes one day of transit time for every 500 miles of distance. The auto transport driver will call ahead from the road to announce his estimated time of arrival.

Car Delivery Time Estimate

  • 100-500 miles takes 1 or 2 days
  • 500-1000 miles takes 2 or 3 days
  • 1000-1500 miles takes 3 or 4 days
  • 1500-2000 miles takes 4 or 5 days
  • 2000-2500 miles takes 5 or 6 days
  • 2500-3000 miles takes 6 or 7 day

Depending on the distance, weather conditions and population centers it could be a few days or weeks until a vehicle reaches its destination. The car shipping carriers usually estimate about 10 days on coast to coast trips, but they frequently arrive earlier.

How far in advance should I ship my car?

We recommend scheduling your auto transport service anywhere from two days to two weeks in advance. We are often able to assign your vehicle on the very same day, but providing us with longer lead times allows us to schedule your auto transportation easier. You want the most current car shipping cost, and you get that by staying within two weeks of your first available date to ship. Believe it or not, the auto transport service market can change quickly. It is seasonal. If the car shipping quote is too low, that can delay your order getting on the road. To avoid that, try not to book more than a month in advance and preferably within two weeks, because seasonal changes can impact the current pricing. Conversely, you should enjoy the savings if the rates were to go down, so having the most current pricing is always best. Our auto transport rate calculator on this page was the first one in the industry in 2004.

How long do car shipping companies take to pick up my vehicle?

Over 90% of our car shipping orders are assigned and picked up
within one week. Mostly because the overwhelming majority of the
U.S. population lives nearby a major metropolitan area.

Can I store things inside my vehicle during auto transport?

Yes and no. The strict interpretation is no, you can’t ship items inside your vehicle. The reality is that almost all auto transport carriers look the other way on items that weigh less than 100 pounds, roughly the equivalent of 2 suitcases. We recommend placing any additional items in the trunk and out of sight. The U.S. Transportation Law states that a carrier can be fined $10,000 for hauling household items in the vehicle, but it is rarely enforced. Please know that car delivery drivers estimate every vehicle’s weight that they carry and don’t want problems at weight scales. They must keep the personal items to a minimum to make it through the scales. Some drivers will accept a tip ($50-$250) for hauling extra stuff, and some won’t. Rule of thumb, don’t take advantage. The car transporter is there to ship a car, not move the owner’s personal belongings. Our car shipping calculator will not add a charge for extra items because it would be presumptuous to expect the driver to agree. If you want to include extra items in your vehicle, please discuss that first with the driver and come to a mutual agreement.

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