DOOR TO DOOR AUTO TRANSPORT
Door-to-door auto transport is the most convenient method of shipping your car. It’s painless. First, you select an address for your vehicle to be picked up at and to be dropped off. The carrier will pick up and drop off your vehicle as close to this desired address as safely and legally possible.
Read what other customers say about their experience with Direct Express Auto Transport - a top rated transport company:
My Auto Transport Experience
I am so pleased with my decision to use Direct Express Auto Transport! Ashley was a knowledgeable and confidence inspiring representative and my driver was on time and my car was in perfect shape!
Car Shipping Service Well Done
Direct Express Auto Transport did an amazing job delivering my car. They were fast, professional and my car was delivered in excellent condition. They let me know ahead of time around what time the person would be there. They were very easy to use. I would use them again.
Excellent California Car Shipping Service
Jessica provided all the necessary information regarding pricing and schedules available to pick up and deliver my car, no issues, everything worked out great.
Great Auto Transport Service To Texas
Talked to Jessica on Wednesday to have 65 El Camino shipped from Calif to Texas. Was picked up on Thursday the 16th and delivered on Monday the 20th. Beautiful truck and great driver. Sebastian was the driver's name. Also it was awesome to see all the other great cars.
Enclosed Auto Transport
Fantastic experience all around, from the office people calling me back on a Sunday when a question popped up, to getting the car delivered very quickly, the whole process went perfectly. Will use them again for sure.
Great Service to Chicago
This is the third time I have used Direct Express Auto Transport. Each time moving a vehicle from or to the Midwest from the West Coast. Prompt at getting the arrangements made. Carrier was timely at making pick up and hitting the target day when delivering. Carrier also communicated well with me leading up to delivery.
Car Shipped Again From Florida
This is the second time that we used Direct Express Auto Transport and again, not a problem. We will use this company again next year or sooner. Both drivers were courteous and cars arrived exactly on time. Thank you!
My Car Arrived Sooner Than Expected!
Driver was very efficient and accommodating! Once he picked up the vehicle he stayed in contact with us all the way to delivery. Thank you very much for hauling this vehicle for us because we have no way of doing it ourselves.
Great Car Shipping Service To New York!
Direct Express Auto Transport exceeded my expectations. They were quick to schedule and very accommodating. I even made a mistake with my arrangements on my end and they rescheduled for me - no problem. My vehicle is brand new, shipped from out of state to me with perfection. Thank you very kindly, Direct Express! Highly recommended.
Vehicle Transport To Florida
My husband and I were very happy we chose this company to transport our son’s car. They were very professional and quick to pick up the car. They communicated well, arrived on time and the delivery driver was very courteous and polite.
Satisfied Customer In Las Vegas
I had a great experience with this company, the driver was very professional and also very prompt. My car was transports very upstate New York to Las Vegas and the driver called to tell me I would be getting my car 2 days earlier than expected.
In The Spirit of Door To Door Auto Transport
Like a taxi pulling right up to your house or apartment, wouldn’t it be nice if a door to door auto transport service knocked on your door to let you know that they are waiting outside? In that scenario, you could even stay in your pajamas and slippers, pause your favorite show for thirty minutes, while you hand over your vehicle keys to the car transport driver. Then say with a wave, “thanks so much”, and expect him to do the exact same thing upon delivery in a few days. But in reality, door to door auto transport does not happen that way.
What does happen is that an auto transport carrier is supposed to get as close as possible to your door, and that can mean within a mile or two of your house or apartment. It is rarely farther, but sometimes that also makes sense. You see, a car carrier is huge. It’s a big truck, not a small taxi. Most auto transporters carry five to ten vehicles and require extra space to turn around or maneuver. They can’t do that on most residential streets and might be legally forbidden anyway.
Aside from getting pinned into a small space to turn around, the car transporter is also wary of low hanging tree branches on residential streets. The top rack might have vehicles twelve or thirteen feet above ground level, and the auto transporter is rightly concerned about scratching the roofs of not only your vehicle, but others as well. The car transport service driver must assume that there are low hanging branches and avoid going into your neighborhood streets, and of course, directly to your door. Please be understanding.
Meeting The Door To Door Auto Transport Driver Nearby
After Direct Express Auto Transport assigns your vehicle to a carrier, we instruct the driver to pickup and deliver as close as possible to both your origination and destination addresses. The carrier will first locate your address on Google Maps or something similar. He will search for a large area nearby that he can safely park his car transport truck to unload your vehicle. Typical meeting places are grocery store parking lots, malls, places like Home Depot and Target, extra wide roads or rest areas. You get the idea. Then he calls your origination contact and informs on the nearby location to meet. Most people understand why the car transporter is selecting some place other than the actual address. Because it is not practical. The parties agree to a time and things usually go smoothly. The whole scenario repeats at the destination.
Logistics Of Door To Door Car Transport Services
Most people bring someone with them to meet the car transport carrier driver. That makes things easier. But what if your contact doesn’t have anyone to drive them to the meeting place? Most people use a Taxi, Uber or Lyft service. The cost is usually nominal, around $10-$15. We recommend waiting until the carrier has confirmed that he has reached the meeting spot before actually embarking. That’s because drivers are often running behind schedule. Being hours late is not uncommon. While the driver is unloading your vehicle at the meeting spot, you can be on your way. He will likely be patient. By the way, a tip for that hard working man or woman is greatly appreciated. He is no different than the waiter you tipped last Saturday.
Paying The Door To Door Car Transport Driver
The beauty of door to door car transport, at least the way we do it, is that you don’t pay for the actual vehicle transportation until the service has been performed. Please pay the driver upon delivery with a Money Order or Cash. Get a receipt for the latter. And don’t forget to go over the vehicle condition report at both ends. If you paid for the service upfront in full, then you have even less to worry about. But please remember to tip the driver.
What If You Have Few Other Options?
Sometimes a customer absolutely has no other choice, so a carrier might off-load and drive the vehicle to the actual address. But then he will need a ride back to his transport rig.
We advise female customers not to do that. We err on the side of caution. We think it is also prudent for female customers to never meet alone. Or if they do, make sure it is in a well lit, very public setting. We have had over 300,000 car shipments and have never heard of a female customer of ours being accosted. But let’s just stay safe, anyway.
Sometimes there are no easy alternatives. Your Grandma might be 90 years old, does not drive, has nobody to help, and there are no taxis in her area. Guess what? We love Grandma, but she should not be your contact. Please find somebody else. A neighbor. A friend. A brother-in-law. How about the mechanic you’ve given so much business over so many years? Pay him $50 to help you out and receive your vehicle. And if you think about it, Grandma would probably appreciate your doing that too.