Auto transport companies come in three different varieties: the quote providers, the brokers and the carriers. Each of them play a vital role in transporting your vehicle, but they come into play at different times during the process. In this article we’ll break down what they do and what you can expect when using their services.
An online quote provider is an advertising website that works with brokers and customers to help them find one another. Auto transport quote providers don’t ship cars; they get you in contact with companies that do, usually by having you fill out a free online quote form and then having those brokers e-mail you their quotes. This is a great way to find companies quickly who can help get your vehicle moved, and gets you in contact with the companies that you want to be talking to and booking your order with.
Brokers are your main go-to company when it comes to transporting your car. Brokers do all the legwork – they handle the paperwork, they make sure that everything is organized and that you and the carrier are on the same page when it comes to picking up and dropping off your vehicle. They find you carriers to haul your vehicle and they help carriers find loads to transport. They work closely with carriers and customers to help them communicate as well; as carriers don’t advertise online, the only real way that most carriers can find loads is through brokers.
The carriers, of course, are the companies that will physically transport your vehicle. Most carriers won’t be able to be found online, and those that can be usually operate fleets of car transport trucks. These are great companies, but more often than not will take longer to ship your vehicle because rarely will they have one of their trucks in your area. Carriers work with brokers to find loads along the routes they run; if your vehicle is on a popular route, chances are a carrier will be likely to pick it up and move it for you.
When you’re transporting your car, you want to gather some quotes from an online quote provider, speak to some different brokers and then book with one. Once you do, they will find a carrier for you in your area and then dispatch your vehicle to that carrier. From there, you will communicate with the carrier only during pickup and delivery; the rest of the time, you will most likely be speaking to your auto transport representative at the brokerage, as they will be able to provide you with information whenever you call, and will be available all day to speak to you, unlike carriers who are driving and can’t talk on their phones while they drive. If you’re interested in transporting your vehicle, you can fill out our free online car shipping quote form and get an instant auto transport quote. You can book your auto transport order right there online or you can call our toll-free telephone number at 800-600-3750 to speak to one of our live auto shipping service representatives who can answer your questions and explain more about the auto transportation process.