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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Rose
Review:
WE WERE HAPPY WHEN THE CAR WAS HERE IN ST. LOUIS. THE DRIVER WAS VERY NICE. HE CALLED ONCE A DAY TO TELL US HE WAS ON HIS WAY. THANK YOU ROSE BURTON
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Poster: Anthony
Review:
IT all went very well. Pick up was scheduled quickly, and te car delivered within the time given. People were friendly and knowledgeable. Thank you for the service
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Poster: Joe
Review:
Overall excellent. They did miss quote the type of truck I had and it cost me $50.00 more. I would use your services again!!
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Poster: Julie
Review:
We got 3 quotes from various companies and yours had the best price. We called on a Monday to schedule the pick up. They ended up calling us that night to see if the car could be ready the next day at 11am. We were shocked but had the car ready. The driver was very professional. The car was delivered on Friday. It went from Illinois to Connecticut. We have already recommended you to friends.
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Poster: Laura
Review:
The driver was very nice and obviously cared about the vehicles he was shipping. He arrived within the estimated range of time and I would use his services again. The only drawback was it was hard to understand him over the phone due to poor cell quality and an accent.
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Poster: Joyce
Review:
Excellent service from the first call to the receiving. Definitely I will use your service again and will refer to others. Thank you for your service! The driver who unfortunatly I don't remember his name, was very professional and amiable.
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Poster: Guy
Review:
Eeverything worked out great!
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Poster: Matt
Review:
The driver who delivered my vehicle was very professional and went above and beyond his responsibility in taking care of me. I was very pleased with his customer service.
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Poster: Ken
Review:
Very prompt and fast once the car was picked up. Very happy, and have passed the word along to a friend.
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Poster: Thomas
Review:
I was amazed and impressed with the service provided. The driver from Raptor Transport Fred Perry was on time to pick up my car and the same for the delivery. My availability date was March 1st and it was delivered March 4th. The driver also helped me move the car into my driveway because it doesn't run which was a huge help something he didn't have to do. Thank you Direct Express.
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Poster: Larry
Review:
Very satisfied with transportation company and would use again
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Poster: Larry
Review:
I was very pleased with Transportation company and would use them again
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Poster: Jojo
Review:
No complaints. Very painless clean, efficient and transparent. no hidden costs or gotchas. just safe delivery and very well explained.
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Poster: Woudi
Review:
The driver was very helpfull and very understanding. the timing was perfcet. No problem. He did a great job. I will recommand your company to any of my friends. Good job!!
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Poster: Matthew
Review:
Order #100305 There was initial confusion over the pickup point, but the transporter was reassigned and the vehicle was loaded on time with little complication. Overall it was a smooth, painless experience and Direct Express Auto Transport was very accommodating and helpful throughout the process. I would definitely recommend this company. The transport cost $1700 total and was shipped cross country in 7 days. The driver was professional, but there was a bit of a language barrier. Overall good experience. Thank you!
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Poster: Sylvia
Review:
We were very satisfied with the service and would not hesitate to recommend to others, or use ourselves again. Monty's dispatcher, Don, was always helpful, pleasant and eager to help. Sylvia and Bill Lampard
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Poster: Calvin
Review:
Very efficient service.
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Poster: Santhosh
Review:
I will say excellent. My toyota corolla was picked up on the scheduled pick up date which was just a day after my order. They had initially told me that it would take 1 to 7 days for pick up and 1 to 7 days for the vehicle to reach the destination. But the vehicle was picked up on day 1st itself and it was delivered in 2 days which saved me lot of money in renting a car. Great service. And direct express auto transport was the cheapest quote I got. So I will say the very best service for a very cheap price.
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Poster: Robert
Review:
i was very pleased with your service. it was picked up and delivered much quicker than i figured it would take. excellent communication from your company. your driver was punctual,professional,helpful, and friendly. i will use your company again and recommend your company to friends. thank you. R. Garber
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Poster: Tiffany
Review:
From the time we ordered my car to be picked up from Florida until it was ped in California was only 8 short days. Our transporter was kind and professional. We are THRILLED with your service, and if we ever need a car transported again, we will definitely use you. We are already telling other people about Direct Express. Our experience was effortless!
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Poster: Floyd
Review:
Everyone I dealt wih was great, especially the driver Tony.
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Poster: Andy
Review:
After now using several transporters, I think I've found my go-to company. They were very professional, very knowledgeable, and priced fair (not great, not a rip-off either). Appreciated the consultative sale (vs. the pushy nature of the other companies). They did a great job of answering questions, however, for future improvement, perhaps they could provide some s along the way (regarding transport).
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Poster: Elizabeth
Review:
I don't recall my drivers name. He was outstanding. Kind,thoughtful and very knowledgeable. I was thrilled. Thanks. Elizabeth hjeltness 774.212.5026.
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Poster: Merribeth
Review:
whole esperience was just "awesome"!!!! no other way to put it...PERFECT!!!
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Poster: Nicole
Review:
Great service - thank you!!
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Poster: Randall
Review:
The customer service was excellent and the scheduling and payment process was simple easy. The driver was terrific; I would trust him with my car again. Overall excellent company. Only consideration for future customers is the timing involved in door to door service. My pick-up date was within two days of the availability window and delivery was on time.
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Poster: Kathy
Review:
The service was very good except that the driver inadvertently left the emergency flashers on and when we arrived at our new house a couple of days later, the car's battery was dead.
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Poster: Pankaj
Review:
Folks at Direct Express were professional, courteous, knowledgeable and patient. The cost of shipment was reasonable. Had virtually no problem from placing the order and delivery of the vehicle. Driver was friendly and thorough at the pick up and delivery. He checked out the car at the pick up and delivery. I would recommend the Direct Express very strongly.
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Poster: Eyoel
Review:
Very smooth process, driver picked up my car from my door and gets it to the destination on time. I am totally satisfied with the whole process.
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Poster: Louise
Review:
Re: Order# 97441: The price was the best I could find and the service did not suffer from it- it was great. The delivery itself was good. The ONLY thing I can say is that the carriers need to get a credit card machine... The driver was polite and easy to work with and I have no complaints. Overall- excellent experience. Thanks!
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Poster: Robert
Review:
Vehicle arrived in good time, however, the driver asked me to receive the car at midnight - not very convenient for me. The drivers were very courteous, however, they did request that I pay cash rather than a money order (which I had already purchased and then had to cash myself). The vehicle arrived in good condition but was very dirty outside. However, that is to be expected in an open truck being driven all the way across the country. But all things considered, I would use this company again if I have the need and I would recommend this company to my friends.
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Poster: SUNGYONG
Review:
I used this website twice (about 3 years ago and this time). I am very satisfied with drivers' service.
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Poster: Dana
Review:
The process was quick and went very smooth. The driver was very professional and friendly. A very good experience overall. We will recommend you and use you again.
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Poster: Dawn
Review:
Element Auto Transport was at first not communicating details and I had to call all the time to get information. Once Mercedes confirmed, though, everything fell into place. Renardo was amazing!! The car was picked up and delivered as promised and in great shape! I am very grateful for the promptness and service!! Highly recommend this company! Pickup to delivery was 4 days! Order 100712
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Poster: FRANK
Review:
Delivery notification occurred only 1 hour before actual delivery. Fortunately I had arranged for someone else to receive the car, because i was out of town. But all in all the driver was courteous and pickup and delivery went much smoother than some other transporters used previously. The price i thought was fair and was the same amount on the phone as the estimate that I received on-line. Also paying the driver made finalization easy. Thanks
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Poster: Dawn
Review:
The auto TRANSPORTER was Excellent, the driver was superb and everything went VERY well. Direct Express Auto transport Company was very slow at obtaining a driver, I put my first request in around January 9, 2011 and after approx. 2 weeks, with no driver found, I had to cancel order since my son is in the Navy and was going to training and was leaving on Jan. 31st and we were afraid he would not be there to take delivery since we did not know how long it would take to transport the car. Again on February 9, 2011 I put in the order for pickup and after a week I called twice to see why no driver had been located, and finally around February 22nd they found a driver to take my car from KY to CA. I was not overly pleased with the service from Direct Express Auto, but I was EXTREMELY pleased with the company that transported the car, the driver was very nice and accomodating, worked with my son on the delivery and worked it out so the car was delivered at the time my son needed it delivered.
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Poster: Richard
Review:
Extremely happy with the service. Everything was handled quickly and efficiently. The driver kept me fully d on his arrival time and arrived to deliver the vehicle when he said he would. I will highly recommend your company to anyone the needs to ship a vehicle.
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Poster: Owen
Review:
My car was picked up and delivered door-to-door within the time period promised. The cost was a good value. I am happy with the service you provided and would use you again and recommend you to friends. Thank you.
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Poster: Joan C
Review:
I had to contact you all as I was getting nervous about the car being picked up ,i spoke with the driver and his transmission in his truck needed repairs, I did contact you again and was assigned another trucker .it was a long day waiting as a specific time could not be given as to arrival also the home where the car was to be picked up was not coming up on the gadget to find this home luckily a neighbor made calls to him and was able to direct him to the house,finally the car was on the way the truckers were kind and polite and i thanked them .all in all everything was completed and the car was delivered the next morning in good condition.
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Poster: JAMES
Review:
YOU DID A GREAT FAST JOB .DRIVER WAS VERY NICE AND CALLED ME FROM EVERY POINT.I WILL USE ALWAYS AGAIN
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Poster: Roger
Review:
Thanks for the service. Roger
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Poster: Paul
Review:
Communication between driver and pickup / off contacts could have been better. Other then that, very impressive. Order# 100056
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Poster: James
Review:
Drivers were polite and efficient. I liked the two vehicle trailer they used. My corvette rode much better on this type of transport.
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Poster: Sam
Review:
Everything turned out just fine. Thanks for your assistance!! I will use the company again as soon as the snow subsides in Wisconsin to move a 62 Pontiac down south. Hello to all the sweetheart gals at Direct Express, Ummwa! Sam
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Poster: Brian
Review:
Thank You it was great!
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Poster: Gary
Review:
Knowledgeable: Worked for me.
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Poster: Joel
Review:
Excellent service, but there was one problem. The off driver spoke extremely poor english. Impossible to communicate on the phone. Other than that you did a great job.
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Poster: Donald
Review:
Excellent service from the first phone call. Vehicle was picked up on time and delivered in perfect condition. Only a two day transit from Florida to Michigan is spectactular. The carrier was very courteous.
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Poster: Michael
Review:
Order #: 99595 My service from Direct Express Auto Transport was good. They answered questions I had and encouraged me to call any time I had a concern. Their representatives I spoke to and e-mailed with were very friendly and honest. Pickup Tuesday 2/8 (evening). Delivery Thursday 2/10 (morning). Wilmington, DE to Columbia, SC. $525 total cost + $30 driver tip. The driver who picked up my vehicle called at 10 PM the night after picking up the vehicle, asking if he could deliver that night. I declined, stating that I had arranged time in my schedule to take delivery the next day. I did not receive any sort of advance notice of the delivery, only a "are you ready to take the car now?" phone call. The driver delivered at the time I specified for the next day. Upon delivery, the driver worked with me on the dead battery the car had. We had to jump it four times. When driving the car off the truck, he did scrape the bottom of the car, but caused no damage. I think this was unavoidable, due to the low clearance of the vehicle. The car had definitely picked up road dirt and had been dripped on by the cars on higher levels of the carrier. Fortunately, nothing corrosive contacted the car, as best I can tell. Overall the drive was friendly, courteous & upbeat. I was satisfied with his quick delivery and courteousness.
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Poster: Michael
Review:
vehiclr was picked up within 5 minutes of scheduled time and was delivered within 5 minutes of scheduled time. service was exceptional for a great price

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Reviews: 951 - 1000 of 3613
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