What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Rick
Review:
Vino was an excellent trucker. I was very hesitant about shipping my cars, until I met him at the pickup. After meeting him, I had 100% confidence in him getting my cars to California in excellent shape. That guy is awesome!
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Poster: Rick
Review:
Vino was an excellent trucker. I was very hesitant about shipping my cars, until I met him at the pickup. After meeting him, I had 100% confidence in him getting my cars to California in excellent shape. That guy is awesome!
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Poster: Yali
Review:
There is motor oil dripped over my car from the car above mine during shipping. It cannot be completed washed off. It's the only thing that needs to be addressed.
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Poster: George
Review:
We were very pleased with the delivery. We would tell others of your good service and recommend you.
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Poster: Diane
Review:
GREAT TRANSPORTER. WAS UPBEAT AND FRIENDLY., HONEST. THANKS 4 A GREAT JOB !
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Poster: Soumya
Review:
Amazing price and service. I wanted my car shipped ASAP. They were ready to pick the vehicle the day after I signed up online! The whole process of contacting them and shipping from CA to MI was completed in less than a week. They were also by far the best quote. It was almost too good to be true.
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Poster: Brian
Review:
I requested pickup on a Friday afternoon and was called at 10:00AM for a 12:00 PM pickup. We had to re-schedule and pickup the following morning. Everything else happened on time.
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Poster: Sonja
Review:
I wish we would have received more s/confirmations after the order for transportation was placed. Flow of information was not so good.
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Poster: Robert
Review:
I have use Direct Express at least a dozen times in the past 4 years and have generally been satisfied with your service. 2 things have come up recently. First, the last three times I have needed your service I have had to call in my order because the internet site tells me I have made too many inquiries. Second, I tried to use your service to have a truck picked up in Virginia, exchanged in Lubbock, and the exchange brought ot El Paso. I finally cancelled the order after several weeks of waitng. Apparently your service cannot handle anything out of the ordinary. Robert Dobbin Hunt Companies 915-298-4328
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Poster: Ronald
Review:
Louie, stayed in touch and was very professional. since we use your service all the time it is always a guessing game as to where the pick up and delivery locations are due to the size of the trailer and the desire of the drivers to find the location where they can have both manuerability and are allowed to wait. maybe you can work on this? thanks, ron
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Poster: Carla
Review:
Driver was very professional and got my vehicle there the next day, that speaks for itself. I would use him over and over again. And it arrived earlier then the time he told me.
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Poster: Vicki
Review:
#103157 I was very pleased with Direct Express. 8 years ago when I shipped my other son's car to CA to a Navy base I googled, found a company, dealt with them and was quite happy. This time when you google you get soooo many quotes and it bacame "who do you trust"... I needed another car shipped to my other son, also in the Navy to SC. I ended up going to "transportreviews.com" and made my decision after a phone interview with them, and I was not disappointed. I also chose a company with a quote which was in the middle of all I had gotten - it was fair. I will say, I am soooo glad I did not go with the lowest bid - after reading reviews on that company, they were a scam company. One day after I told Direct Express the car was available, I got an e-mail the the car was assigned a company and out of Wisconsin where I live. 4 days later it was picked up. The driver, Matt, who took my son's car worked with my son's schedule - he had classes from 0700-1600. He even called me to tell me the delivery schedule. THANK YOU EVERYONE.
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Poster: Sean
Review:
Our driver was great but it was apparent that his workload was high. Had there been another driver or more transport vehicles it would have made his job easier in my opinion. All that said, he worked very hard to meet our needs in as timely a manner as was possible. Our order number was 102823.
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Poster: Dean
Review:
Would highly recommend to others and use service again!
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Poster: muhammad nadeem
Review:
Driver was a nice soft spoken person. Callled me before getting close to my apartment. Delivered the car infront of my apartment building. Most of all he was on scheduled time. I will definitely contact them if needed service in future.
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Poster: mark
Review:
Overall I had a good experience with the company, my truck showed up undamaged and within a week and a half of placing the order. The only thing I would have liked was a little more communication of when the vehicle was being picked up. The day it arrived, the driver had been waiting for me for 2 hours and I had no Idea the vehicle was even picked up on the other end yet. But it was the cheapest price I found, and I would use direct express again.
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Poster: Dhawal
Review:
Perfect...Never been so prompt..Driver was very happy and picked up the car from apartment and ped off in perfect condition. Regular calls about the whereabouts of the driver and he called me 1 hour before the arrival time...
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Poster: Salvador
Review:
Chip was professional and personable. He picked up and delivered when he said he would. It took 6 days from Las Vegas to Philadelphia. This was our first experience using an auto transporter. We would definitely use your service again and recommend it highly. Thank you.
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Poster: Vincent
Review:
Everything was done online after reading many reviews and comparing service providers, I chose Direct Express. I would strongly recommend Direct Express to handle all your transport needs.
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Poster: RAHUL
Review:
Got a Great Service! Very professional and caring staff. Got my car transported within a week. Kept me well informed about truck and time. Truck driver was very accomodating and good person. This company knows how to keep its customers happy. Its name bears it character - DIRECT EXPRESS AUTO Good luck and Wish you happiness - Rahul ,Houston.
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Poster: ANA
Review:
I was so surprised at how fast they scheduled pick up and we happened to be the first delivered so it was within 48 hours from pick up that we had the car. The transporter was phenomenal bridgepoint transportation would highly reccommend to anyone. Thank you for a great experience first time using transporter, will definitely use again.
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Poster: Vivien
Review:
Friendly customer service, very reasonable price, quick pick up and delivery time. I would be happy to use this company again. Thank you for your great work.
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Poster: Dave
Review:
The drivers gave me their cell phone number and said I could call them anytime to see how they were progressing across the country. I did call and that allowed me to be ready when they arrived.
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Poster: Manuel
Review:
Service was great and on time. Car showed up a bit dirty, but I guess that's expected from the multiple days of travel. Overall satisfied and would use again.
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Poster: Peter
Review:
Would suggest being contacted the day or so prior to pickup. I was contacted only a few hours before pickup.Otherwise excellent service.
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Poster: Carl
Review:
Great experience and communication . Highly recommended
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Poster: Michael
Review:
Driver was nice and we had good commuication******
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Poster: Scott
Review:
Driver was a nice guy. Good worker. scott 88 mustang
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Poster: Cornelius
Review:
the consumer services ladies should learn more better approach to address their customers
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Poster: Anne
Review:
Craig was AWESOME. NICE young man!!!!
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Poster: Lauren
Review:
Your company was absolutely fantastic. I will definitely be using you all again. The man that picked up the car was very nice and gave me all the details that I needed. The man that delivered the vehicle caleed and kept me posted with his progress while he was on the road. I appreciated that very much! Thanks a million for everything! You all were great!!! :-) -Lauren
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Poster: Guy
Review:
Overall a very good experience and I like the car being shipped in an enclosed truck. Only one small negative, my confirmation delivery date was received with very short notice. The guy who delivered my car was based out of WV and lived in Howard County Md. , nice person who made sure all went right.
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Poster: Love
Review:
Order Number: 100963 Everything was excellent except for the time it took to find a driver. It took about two to three weeks before a driver was found. Once a driver was found, he contacted us the very next business day and asked to arrange for pickup within two hours of his call. Everything else went excellent after that too. Craig, of Alan Transport, was very nice and delivered the car on the day he said he would. The trip was from Virginia to Texas and cost $650. Thank you for everything.
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Poster: Yen
Review:
I really like that your company is women-run (even though the head honcho is still a man); all my calls were received promptly and professionally - I was impressed and felt assured. Your rate was more reasonable than other companies'. The driver (Justin) was very nice and prompt. I would definitely use your services again and recommend it to others.
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Poster: Robert
Review:
Honda Civic was delivered to third party. Accepting party said car was filthy. Expensive Acura is next. Hope delivery is not as messy. Bob Nemec.
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Poster: Domenica
Review:
I would use this company again. It did take a few weeks from the time I put my deposit down to the time someone picked up the order to delivery the auto other than that I was satisfied with everything.
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Poster: Mike
Review:
WILL USE YOU AGAIN, VERY GOOD SERVICE & GOOD PRICE FOR THE SERVICES
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Poster: Bob
Review:
very satisfied... service provided was the service requested...
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Poster: John
Review:
I spoke with several transport companies prior to ATD and felt that I was involved in a shell game trying to move my car. The ATD personnel I spoke with were honest, clear and complete in their description of the auto transport business and just where I was in the process. Pricing was good with a clear explanation of what I was paying for and who would receive the money. I have been treated with respect and honesty in my transaction with ATD and would enthusiastically recommend the company to anyone. Also, the transport driver was great with communication and really let me know that the safe transport of my car was important to him. Thanks to all of you for a great first time experience transporting my car!! Much appreciated. John Deurwaarder
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Poster: Ashot
Review:
using this service 3 times and price is cheaper than other shipping companys all okay
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Poster: Charles
Review:
Would like to know if you transport vehicles worldwide.
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Poster: Lee
Review:
nice job will use your compay again
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Poster: Tim
Review:
Very good service. Thank you very much.
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Poster: Kanchan
Review:
Customer personals were very cooperative, flexible and courteous. This was my first time I have transport my car interstate. I was very nervous and did know what to expect. But you have made whole process very easy and worry free. Thanks for your service.
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Poster: Gideon
Review:
Ship For Less was excellent for both pickup and delivery.
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Poster: Susan
Review:
The drivers were professional and the staff was extremely pleasant to work with. Thank you for a stress free move. I will recommend your business to anyone needing to move a vehicle.
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Poster: Kyle
Review:
East Knox transport defintely exceeded all of my expectations! I would recommend them to anybody!
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Poster: Peggy
Review:
Our driver couldn't have been more professional - cars were delivered in great condition.
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Poster: Peggy
Review:
The driver was great - took really good care of out prizes!
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Poster: Linda
Review:
The car was picked up 24 hours after I called to schedule. It was delivered to NY in 10 days. The quote was 7-10 days. I called to check on it a few times and always got a prompt answer to my questions.

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Reviews: 901 - 950 of 3613
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