What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: John G.
Review:
The information from your website and your customer service department was accurate. The price was fair. The driver was experienced and polite. The truck was in excellent condition and the car was loaded carefully onto the top section. The truck arrived 3 days later, on time and the car was in good condition. I am very impressed with your organization and I would recommend you to others.
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Poster: Craig
Review:
Went over and above his duty. Thanks so much!!
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Poster: Ken
Review:
it was overall good. only problem i had was driver couldnt bring to my city, had to hire another service to pick up the vehicle and bring it to my city wich cost me another $150 to have it delivered to my town.
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Poster: Jayanti
Review:
Over all services very good. anybody go with them ,go with , my request. Jay Patel
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Poster: stephen
Review:
All I can say is WOW! Service was Fantastic!
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Poster: Brian
Review:
Anthony called one day before he arrived, and agreed to take both cars on the same truck. He arrived at 7pm, right on time, and loaded both of my vehicles within 30 minutes. That day, he stated that my vehicles would be in Phoenix on June 7th, and the quote was about $500 dollars per vehicle below any other company. On June 6, Anthony called to state that he was in town and would be delivering my cars the next morning at 8am. He arrived at 7:45am, and my cars arrived in the identical condition as when I released them to him. Anthony made an otherwise stressful situation stress free and easy...I would use his services again, and will happily refer him all the business I come across.
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Poster: Joanne
Review:
Great job to everyone! It was a pleasant experience from beginning to end! Andrew and Gary were wonderful!! Thank you!!
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Poster: Lary
Review:
I have had too cars shipped from other transports. You guys were the best...........The driver was easy to work with and took great care with my Corvette ZO6.I would use you again. Thanks, Lary
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Poster: James
Review:
This was my first time ever shipping a car, and I was a bit nervous because it was coming so far away (San Diego to Phila). I did a search online for a company and found Direct Express. They weren't the cheapest, but in my opinion it was money well spent! The car was picked up on time and ped off on time. I was concerned about the point because my neighborhood is a bit tight, but the driver was very courteous, communicated well with me, and we were able to map out a close location that would work well for both of us for the . I would absolutely use this company again!
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Poster: Melanie
Review:
Blue Bonnet Auto Transport was excellent in transporting my vehicle to Dallas,TX. I would definately use this service again.
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Poster: Rudjard
Review:
This was the first time I have had a car shipped across county and you guys (girls) made it an easy experience. The driver called me about 4 hours before delivery and said he would be at my house at 10 PM and he pulled into my neighborhood at 10PM! Thank you.
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Poster: Lucas
Review:
Carrier was personable and professional. We have used your service five times now and each time makes me know that I will use you again when we need you. The orderly fashion from start to finish is great.
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Poster: Tom
Review:
Driver was very polite and patient. I was downtown for a wedding, and the driver arrived early in the morning. He waited for me until I was able to arrive. No questions asked. Will recommend! A++
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Poster: Emile
Review:
Good job. Will recommend.
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Poster: Robin
Review:
Excellent service and we will certainly use you again. I am extremely impressed and will recommend your company. Thank you. Our car was picked up in Soquel, California and delivered to Rockville, Maryland. The driver notified my son in Maryland and was at the location at the exact time he had estimated. The car was in perfect condition. The delivery man was very professional. The price was competitive at $1025.00. id number was 523497, BL No. 21643
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Poster: Maury
Review:
Driver was fantastic! And the whole process was so easy! I would definitely recommend to friends.
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Poster: Sarathbabu
Review:
Prompt , excellent service and most competitive rates. From my personal experience I am recommending.
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Poster: Robert
Review:
Vehicle was mounted backwards at the front of the truck and entire rear of vehicle was encrusted with dried bugs. Suggest that end of lead vehicles be covered with a tarp or wrapped with cellophane.
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Poster: Judy
Review:
When my quote came back as the cheapest of all the other companies($725 when others were $850-1200), I was skeptical, so I did my online research looking through past customer reviews as well as the BBB, and their rating were GREAT, when the more expensive companies were not. The carrier was assigned within 24 hrs, and the car was picked up in 48hrs. My car was to be delivered from Birmingham to Denver-picked up on Friday, and estimated to be delivered on Monday. I got a call on Sunday from the carrier asking if they could deliver it early, but we were not available. Monday came, and when we called to check the status-it was not being delivered due to Memorial Day, so it got pushed back to Wednesday morning. Booking through Direct Express was quick, easy, and priced Great-the carrier they used had very friendly and very helpful. I would definitely recommend them an use them again.
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Poster: Kathy
Review:
I was nervous scheduling pick up of my car because I have never used this service. The first transporter had poor communication (Brent's Hauling) and I am glad they ending up switching to Northwest Trucking. Pick up was easy and they kept me informed of delivery and transit with frequent phone calls. Very friendly and I would highly recommend.
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Poster: Keith
Review:
The driver was awsome!! He made sure our every need was met.
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Poster: Noeli
Review:
Had my Scion TC shipped from Dallas to Seattle. The driver picked up the car on Monday night and was delivered on Saturday morning. The price was very reasonable ($875) and they delivered my car without any problems. I would definitely use them again!
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Poster: John
Review:
Is the first time I use a sevice like this so I was worried but next time I'll just go with this company Just exelent.
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Poster: Nastaran
Review:
My vehicle condition was good, just dirty which is normal. pick up and day was good and delivered as they promised. The only problem was they supposed to pick it up at my place while they called 2 hours before pick up time and said I would need to take it to a place 3 miles away and I took a cab to go back to home. They were good except they called us the day of delivery and told us the car would arrive roughly 3 hours before it actually arrived. The most important part however was that they delivered the car in less than a week from the midwest to the west coast with no damage.
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Poster: Lorraine
Review:
Driver was on time for pick up. They were friendly, courteous and professional. Cars were accepted by extended family because we sent the cars early. No problems on the receiving end either. Cars are all in good condition. We would use your company again and we would highly recommend your company to others. We sent 3 cars. Two were $650, the third was $750, based on the size of the automobile. We shipped from San Antonio, TX to Holly Springs, NC. The cars were picked up on Monday and were ready for deliver late Wednesday. It was too late for our designated receiver so the cars were delivered Thursday morning.
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Poster: Mark
Review:
We are very happy with your company. We shipped a car a couple of years ago, did NOT use Direct Express, and it was a horrible experience. We were apprehensive about doing this again, but your company has restored our faith in car transport companies!! Our car was picked up less than a week after we ordered it, and delivered within 36 hours. No damage. The driver, John, was very courteous and friendly, and you could tell that he is competent at this job. The whole experience was pleasant. We would use your services again in the future!! Very good price. We checked out several companiessome were less$ and many more were more$we went with the middle price and are glad we did. You don't need to spend a fortune if you find the right company, and we did. Our transport order number was 106227
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Poster: Jennifer
Review:
Very pleased I was glad to get my car home.
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Poster: Mathew
Review:
I was very satisfied. The service was easy to use, and the driver was a real pro. Good value too.
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Poster: Lynda
Review:
This was my first experience shipping a vehicle and I admit I was somewhat apprehensive, but all fears were unfounded! Door to door service and very quick delivery (northern California to southern Florida). The ladies at the office were friendly, knowledgeable, and happily answered my endless questions. Driver kept us informed and delivery was smooth and trouble free. Job well done.
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Poster: Regina
Review:
Professional from the 1st telephone call to the delivery of the car. This was my 1st having a car transport and I didn't know who to call or what to expect and I was a little concern. But Direct Express Auto Transport took all my concerns away from the 1st call I made to get information. Because of their professionalism, I didn't bother by looking elsewhere. I would recommend Direct Express Auto Transport to anyone and use their service again.
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Poster: Helen
Review:
I had never used any auto transport before this and I was very satisfied with the service fro beginning to end. I will certainly use it again. Jay, who took my order was exceptionally patient and considerate since I had to make several changes. Both drivers were great.
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Poster: Reza
Review:
good job,please keep it up.I will use your service now on.
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Poster: Richard
Review:
The carrier was teriffic. He was very personable, very helpful, and delivered the car in record time. We were very, very happy with the service!!! Thanks Richard Wallace
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Poster: Kristi
Review:
We used your service last year and were very pleased. As a result, we booked with your service again this summer. The driver was very professional and the delivery of the vehicle was on time. We will certainly be booking with your company again when we transport the vehicle back in late summer.
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Poster: robert
Review:
Great service. Fast prompt pick up & delivery.
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Poster: Daniel
Review:
Very good people to deal with. Highly recommend them...
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Poster: Deborah
Review:
I arranged the pick up but was not involved in the actual pick up or delivery. It was a nonrunning car so it was not a standard easy car. I know it was picked up on the first possible day and any contact I had with you was professional and very satisfactory. I look forward to using you to pick up my car on or after June 13 - a 2004 Honda Odyssey. Deborah Mecklenburg
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Poster: Chris
Review:
Very quick turn-around from Torrance California to Buffalo New York! I was expecting at least a few weeks before the vehicle arrived, but was pleasantly surprised when I was notified that the vehicle had been delivered within days of the online quote request. Great price too, I couldn't find anyone else that even came close. The only thing that could make Direct Express Auto Transport better, would be if they shipped cross-border into Canada.
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Poster: Stephanie
Review:
was matched w/a driver w/in a day or so. driver (Harry/ ET auto transport- CA) was good- keep me informed, answered cell when i called- had hands-free head set. worked well w/figuring out pickup & off times.
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Poster: Steve
Review:
Dear Mike Rupers - Mike, thanks again for setting up and taking care of the shipping of Craig Pence's car from Colorado Springs. Everything was perfect and we really appreciate your help. Hope to see you around! SP
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Poster: Fabiola
Review:
Very good overall, they can use a little more communication with customer, nobody call me before getting there to be prepared, they call when they were already there....
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Poster: Damo
Review:
Good service at a reasonable price.
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Poster: Hema
Review:
Excellent service, would recommend to all my friends. Will definitely use it again in future if needed. Thanks for all your help.. and keep up the good work. Thanks, Sekhar
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Poster: Ursula
Review:
Direct Express Auto Transport was easy to use. Order number# 105677 Professional, excellent service by the drivers Tony and Carlos with Deck Logistics Inc. Miami, FL. Thank You Again!
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Poster: Tom
Review:
Everything was great, but I did not get a notification that the vehicle was delivered. Otherwise easy and fast service, I will call again for the next vehicle I sell on Ebay and have you deliver it.
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Poster: Phil
Review:
Your service was excellent, both from the internal office to the guys who made the actuall delivery. It is great to see that a company can provide a high level of servise for a very reasonable price. I am still recieving e-mails from "other" transport companies, and most seem to have a low sense of integrity. One even tried to steel your business from me, after I had contracted with you. Best of luck to you and your business. Keep your sevice level and high, and continue to be honest, and I have no doubt that you will thrive. Regards, Phil Prucey
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Poster: John
Review:
I was very hesitant to use online transport company, but was glad to have found your company. Ordering was easy and process completed as offered. I had prepared myself for delays but was pleasantly surprised at how prompt and smoothly everything was from start to finish. Good job and thank you. John C Robinson Austin, TX
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Poster: Ying
Review:
I have signed the contract with two auto ship companies before I contacted Direct Expressed. I canceled those orders because they could not pick up my car on the date that they promised and even I could not reach them after I paid the deposit. I told myself that it would be OK if this company could ship my car within two weeks. But my car was picked up on the second day and delivered within a week (From Maryland to California). Wonderful.
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Poster: Richard
Review:
Everyone was very friendly and I wouldn't hesitate to do business with again.
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Poster: Mageline
Review:
I am very happy with the service.Everything was fast.Once I place my order I received and E-mail confirmation.Then after that I call to confirm my delivery everything was great service.Also when my car car was pick up by the driver he call and let me know and he also call when he arrived to Ma and then when he arrived to my house.The driver name is Denis he is awesome person and have a good customer service.I would highly recomend these company to my friends and family thanks for everything.

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Reviews: 801 - 850 of 3613
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