What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Juliana
Review:
Steve and his wife picked up my car they were very nice and so was the driver who delivered my car. I will use direct express auto transport again
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Poster: Judith
Review:
Very good. Delivery was early and all staff very cooperative.
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Poster: Jimmy
Review:
My first time shipping a car and I didn't know what to expect. Everything went extremely well. Thank you so much, you guys are the best. A+++++
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Poster: Pavan
Review:
Great service. The car was picked up within 3 days of pick up date and at a location that was to my convenience. Driver was very friendly, courteous, and professional. Car was delivered within a few days across the country. With no added miles and same condition as when i left it. Overall I am VERY happy with my experience with Direct Express and with Shelton Trucking.
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Poster: Therese
Review:
My car was delivered on time and well taken care of. It was a great experience. Thanks
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Poster: Tim
Review:
Great Service. I would not hesitate to use again.
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Poster: Tim
Review:
Great service. No problem delivery. I would not hesitate to use again.
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Poster: Michael
Review:
The transport driver referred by Direct Express (Mario) was able to work with us to arrange a pick-up in CA with a third party, and also felixble at his delivery destination in MD. The delivery was on time without damage, and the allowance of baggage in the vehicle was a plus. Other brokers we contacted were not as cooperative. The only service improvement I would suggest is to require your contract drivers to have a texting or email capability as well as voice mail, which would eliminate "phone tag" problems. Mike in PG County MD.
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Poster: Kristopher
Review:
Fastest Shipping of any kind I have ever seen!!!! Amazing AAAAAAAA++++++++
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Poster: Junko
Review:
I was very impressed by the promptness. However, I was not very impressed by the carrier. I had flown to NJ before the car arrived, so I saw the condition of the car. There seemed to be white paint splashed on the vehicle which someone had tried to wash off during the transportation, but remained on the hood and the front window shield areas. My daughter did not notice it when she received the car because it was quite filthy inside (black grease ) and out.
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Poster: Janneche
Review:
Re: invoice 108961 Very easy, great system and if I had questions person on the phone was very nice. Driver was polite and professional. I will give him a 10
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Poster: Richard
Review:
Great service and a lot cheaper than other option. Even with the price, the service was top notch.
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Poster: Winston
Review:
Very Good Service with Paciiicc Groupage. Friendly driver. Good price. Pickup was 3 days after initai aign-up wth Direct Express. Happy to use again and recommend.
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Poster: Erick
Review:
In the future I would use a car cover. I experienced lots of chips. The car was not in perfect paint condition so I will not make any claims. The service was good. The transport truck was state of art. Thank you so much for a safe delivery overall...
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Poster: Sanita
Review:
I was contacted by the transport driver timely and received my vehicle timely. He was also flexible and friendly in the receipt and delivery of my vehicle. I would highly recommend your service to others.
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Poster: Gary
Review:
Perfect in every way!! A+++++!! Outstanding!!
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Poster: Debra
Review:
One of the best decisions I made this year was using Direct Express Auto Transport. I've never shipped a car before and they provided me with the best quote, best customer service and the driver Jose Buzetti was magnificent. It was like my truck went on a vacation. Thank you, I am more than pleased.
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Poster: Dinh
Review:
would highly recommend to friends and relative.
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Poster: John
Review:
Outstanding service run by competent knowledgable people.
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Poster: Matthew
Review:
All promises kept, carrier willing to go out of his way although that ended up to be unnecessary as all windows were met.
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Poster: Haruna
Review:
#NAME?
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Poster: David
Review:
No problems whatsoever, but when I the vehicle was delivered, all the gas that was in the tank (approx 1/4 tank) had been siphoned(?) out.
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Poster: Michael
Review:
This is the first time i transported the car from one location to another, and i was so happy that I chose Direct Express Auto Transport to do the job. I was amazed and how professional they handle the services. I would definitely recommend the services to anyone. I give the company and specially the driver the A+ all around. Michael Van
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Poster: Diane
Review:
Five Star Logistics was the transport carrier assigned to deliver our vehicle and they were great. The driver and assistant called continously with s to their location and estimated times for pickup and delivery. I initially was aware that the pickup can have a few hours to several days window from the first available date, so even though the pickup was 2 days after that date, to me it was on time. The drivers were very professional and took pride in their work and I was very pleased with the entire process. Order Number: 146 Drivers: Sergey and Elijah Price: definitely good for the distance
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Poster: Mark
Review:
...just amazing...pickup was ONE DAY after my phone call to you...truck seemed to have multiple drivers, so car was delivered in only 6 days...Sutherland Transport
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Poster: Melanie
Review:
I was very impressed with the whole process. It was the first time I purchased a car across the country so I was leery about actually receiving the car. Direct express was highly recommended. The price was right. I would recommend this company to others.
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Poster: Peggy
Review:
Car was picked up two days from the day that we were told. The office did not have the correct information, only after I spoke with Walter was I given the correct informationl I would not want to deal with your customer service dept. again but would deal with Walter and his crew.
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Poster: Hitesh
Review:
Car was picked up and delivered as promised. Price was lowest compared to other quotes. Did not like why my car was driven approx 30+ miles to deliver todestination. Car was moved from Bay Area, CA to Gurnee, IL.
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Poster: Charlie
Review:
I was very impressed with all employees I worked with. Very professional and courteous. Price was competitive and they were on time with pick up and delivery. I highly recommend Direct Express Auto Transport to anyone who wishes to receive the good service they were promised. Thanks!! PS: Excellent truck driver!
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Poster: Yolanda
Review:
I had an excellent experience with Direct Express. After arranging auto transport from VA to WA 6 weeks before our move, another company failed to follow through; even worse was their lack of communication regarding the situation. I was nervous to try another company but was pleasantly surprised with the professionalism and promptness of Direct Express. Definetely was worth the price!
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Poster: Craig
Review:
First class operation
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Poster: LaShonda
Review:
I have no complaints my vehicle was picked up and delivered in a timely manner!
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Poster: Ann
Review:
Driver (Marvin Transport) was extremely professional. Was a pleasure knowing the car was in his car. Good representative of the service provided. Was a little miffed at the pick-up time of the car on the front end. Although it was during the 4th of July weekend, I do not believe that I was adequately informed that pick-up might be longer than the 1-7 days "promised". With the factors of the holiday and the delivery being in a rather small town, I believe the broker should have been more explicit about expected time of pick-up due to past experience with these factors. I was actually in the process of trying to find another company with which to place the load when I was called with a pick-up date and time. Price was competitive with other companies quoted. Right in the middle range.
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Poster: Katharine
Review:
I was very pleased with the entire process. The driver had called me to set up the auto pick up on a day when my neighborhood experienced a power outage and I had meetings all morning. He was so considerate and changed the pick up for the following day, which helped me out tremendously. He was courteous and efficient. The entire process went smoothly and quickly. THANKS!
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Poster: Nancy
Review:
I had two vehicles to ship - one I shipped and another that my company paid to ship with another company. Not only was Direct less expensive, but I got my vehicle 5 days sooner and in great condition.
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Poster: Dianne
Review:
We were pleased with the service. The transport driver called the day before he was going to arrive at our site. He was asked to call when he was approximately one hour out. He called as he was asked to and he arrive right at the time he advised he would. He was a very polite gentleman. Very professional. The ladies in the office were also vey polite and helpful in getting the job done. We would recommend using this company.
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Poster: Orley
Review:
Initial pick up time was long. Not Direct Express fault. The pick up location of the wrecked vehicle was not in a high traffic area, nor was the off. Once Direct Express was aware of the need to expedite the shipment they expedited the shipment and a pick up occurred within two days. Driver was very prompt in notifying me of delivery. He was hard to understand over the cell phone conversations due to an accent, however communication in person was fine. He was courteous, prompt and competent. Transport costs were reasonable. Overall, I was very pleased with the service.
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Poster: John
Review:
Dmitri and Liz at Fastway Transport were great!
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Poster: Paul
Review:
The transporter, Mario Express, was excellent from what I could see. Very professional. Very hi-tech transport rig. I wouldn't hesitate to use them again.
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Poster: tanda
Review:
I am very pleased at the price and service I received. I would use again and would recommend to others. Thank you again.
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Poster: Paul
Review:
I was very pleased. The driver, Sam, was straight about time and pickup. He even credited me with 2/1/2 days of fees that were being charged by the Miles City body shop for "storage" of the car on his lot. I would use your service again, should the need arise. Thanks Paul
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Poster: David
Review:
All the Puzzle Auto Transport personnel were very courteous and professional and the car was picked up and delivered on time and undamaged. What else can you ask for?
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Poster: Donna
Review:
Not only was AutoTransportDirect professional, the carrier Puzzle Auto was an absolute pleasure to deal with. Thank you!
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Poster: Shuyuan
Review:
The driver who picked up and delivered our car is very polite, nice guy. I am very satisfied with him and your company.
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Poster: Rob
Review:
Great Service, fast transport times Thanks!
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Poster: Yu C
Review:
Thank you so much! Both pick up and delivery were on-time and fast. Customer service was knowledgeable and patiently answered all my questions. The driver, Jamie, was very nice and waited for me to pick up the car both in Austin and Atlanta. My car was in great condition. I expected some dirt on the car, but surprisingly it was very clean. Overall, I am very happy and satisfied about the service. I would totally use direct express auto transportation and the delivery company in the future.
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Poster: Louis
Review:
Your end at $150 is high for what you actually provide. No risk, no ins costs etc.
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Poster: Larry
Review:
Excellent experience. I was very pleased with the service from Direct Express Auto Transport. Transported vehicle from Montgomery, TX (near Houston) to Wash DC metro area. Driver was professional, good communication, and pickup/delivery times were delivered as promised. Also, frankly you beat your competition on price by 15%. Thank you for such a smooth transaction especially during my hectic moving schedule. Dave Fluty
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Poster: Samir
Review:
We were initially placed with a transporter who wanted to pick up our vehicle and "hold" it near Boston until we arrived. We contacted your company to insure that this was possible, and were informed that the transporter in fact would not maintain liability for the vehicle. You promptly transferred us to a new transporter. The initial transporter then phoned to harass us about choosing to change transporters. The second transporter was great! He was prompt, always kept in contact, and even was able to deliver our vehicle extremely close to our home which, in Boston's traffic, is quite a feat. I was pleased that the brokers were able to provide such prompt information and accommodate our unique shipping needs.
Stars:
Poster: Richard
Review:
A great job, on time pick up and delivery. Could not ask for better service.

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Reviews: 701 - 750 of 3613
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