What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Gilbert
Review:
First time customer. Great experience. Jeff Huffine Transport (Pella, Iowa) was my ultimate carrier and I must say that I would highly recommend him to others in the future. Most reasonable price. Excellent customer service. Gil Pintar, Order number 116966
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Poster: Stacey
Review:
great service and friendly, can-do transporter. would definitely use again
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Poster: Alan
Review:
Made everything easy, pickup was exactly as quoted and delivery was door to door and exceptional. My Hummer H2 was brought 1,968 miles in 3 days and was perfect when delivered. Would never recommend anyone else. The driver with Easy Load LLC was polite, friendly and absolutely did everything perfect. Kept me informed everyday where he was located on the way to my home:) THANKS !!!!!!!!!!
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Poster: Tina
Review:
Gino from Salva Trucking was great. In communication at all time and prompt service!
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Poster: Guillermo
Review:
Car was picked up and delivered on time, and in great shape. Thanks.
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Poster: Wayne
Review:
Very pleased with service and will definately use again if the situation arises.
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Poster: Brian
Review:
Fantastic. Transporter was J Hill Services, James Hill. Very professional and prompt and 100% on time with frequent status s.
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Poster: Liz
Review:
The vehicle was picked up and delivered on the exact dates and times that were given. Jason from PRO Express Vehicle Trans. Services was pleasant and thoughtful. He called and gave great estimates of when the car was to be picked up and delivered and was right on target with both. The price was right at $835. I do wish that Jason would have had a magic car wash at the end of his truck as the vehicle was a bit dirty after riding for approx. 2000 miles in the snow and rain. I guess we can't get everything we want. Thanks to both Direct Express and Jason from PRO Express Vehicle Trans. Services for getting the car delivered in a hassle free manner.
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Poster: Jerry
Review:
Move went very smoothly. I would use this service again if the situation arises.
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Poster: James
Review:
All dates were met as indicated. Very happy with the service.
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Poster: Ron
Review:
I was very impressed, car was picked up and loaded in a half hour and delivered across the country in 4 days amazing. thanks for your good work. The reason I picked you was you were the only company out of 4 that answered the phone when I called. the customer service person was very helpful RDW
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Poster: Bill
Review:
This has been a very satisfying experience. After researching many transporters I ed Direct Express Auto Transport because of the price along with the comfortable feeling while talking and Emailing their staff. Once my vehicle became available for shipping (I was out of the area for awhile), I was told that the present cost had come down about $75. My pick-up date was only three days after I indicated availability. I was called by the driver of 'Exit 15 Trucking', 3 hours before he would be arriving. He called upon his arrival and had found a place very close in which to load. The driver was very courteous and efficient in examining and loading my vehicle. Four days later the vehicle arrived as stated and in fine condition. I am very pleased with my experience with Direct Express Auto Transport.
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Poster: Marlaya
Review:
Harold White of Golden Key Express did a phenomenal job of transporting a car from upstate NY to IN in October 2011 for us. He stayed in close touch by phone, which meant we knew when and what to expect. It seems that this characteristic is sadly missing in many service industry transactions. Hats off to Harold for completing this job in such a timely and professional manner. We give Golden Key Express a gold star! George and Marlaya Wyncott
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Poster: Victor
Review:
Good competitive price, fast and simple. Well done girls !
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Poster: Tom
Review:
I would highly recommend this company it was my first time shipping a car and it was my daughter's car so i was very concerned about it.But they made it very easy and also the driver was easy to get a hold of when it was time to pick the car up and he it right at her door so she didn't have to do anything but pay him and that was also very easy.The pick up time was earlier than what i expected which was nice also the off time was too.
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Poster: Sean
Review:
great job by all thanks you for competent work
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Poster: Derek
Review:
Lida deserves a raise she's been very helpful with all my shipping needs. I always lose the confirmation code and yet she still is always willing and able to help me
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Poster: Warren
Review:
Customer service and the home team were excellent. The drivers were consistanly late with pickup and difficult to understand. However, overall the vehicle was delivered without too much trouble. Some damage was observed on the front of the vehicle. I did not submit a claim for the damage. Warren
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Poster: paul
Review:
quick pick up and delivery from Pheonix to Buffalo
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Poster: Suzanne
Review:
Larry was professional and courteous! It was a great experience!
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Poster: Myrna
Review:
Very satisfied. Would use it again. Will recommend it to my friends.
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Poster: Jonathan
Review:
Overall I am very satisfied with the transport service. The arrival was a little delayed do to transporter mechanical issue, however, the delivery worked out well. I would defiantly consider Direct Express for future transport needs.
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Poster: Lucy
Review:
We recently shipped our BMW X5 from the Atlanta area to Pennsylvania. Our driver, Mr. Bruce Li, was on time and very professional. The vehicle arrived on time, in excellent condition. Mr. Li drove an 8 unit car carrier filled with high end vehicles. We couldn't have been more pleased. We also felt that the price was a good value. We did include a 'tip' for the driver upon delivery. We would definitely use your services again. Thank you all!
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Poster: Cielo
Review:
the service was excellent and the times he said will be arriving was on time. great job.
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Poster: Jacqueline
Review:
everyything from the pick ups of my 2 cars to the prices it all ws great. thank you for your services.
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Poster: Brian
Review:
Easy......made the inquiry on-line, set a date, they picked it up, it was delivered as promised. No added costs, no hidden fees, just straight up car delivery. Picked up at my personal residence and delivered to personal residence - door to door. Nice delivery driver inspected the car before and at arrival. I will use again.....thanks.
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Poster: Brian
Review:
Great costumer service, always helped when needed more information. The truck driver was very helpful no issues at all would use again if i needed another car transported.
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Poster: Steve
Review:
Fed-Ex couldn't have got the vehicle faster!!
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Poster: Trung
Review:
Reasonable rate. The driver is very nice and informative. Pickup was 10 days after ordered date, more than the 7 day window promised. Other than that, it was a good experience. I would use your service again and would recommend to others.
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Poster: Suvojit
Review:
The delivery driver was little rude ands didnt have good english communication. he was screaming and yelling on the phone. anyway he deilivered the vehicle. Need to be little more professional.
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Poster: Daniel
Review:
Because of multiple reservations I was a little concerned with the last minute confirmation, but I do understand that this is the way this system operates. Nothing a little Pepto won't cure. I'm not sure if this was by chance but my driver was from the same town so we had no problem with finding a suteable place to load.
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Poster: Sean
Review:
I'm commenting for pick-up experience only. The driver rescheduled the pickup time twice, but kept that delivery date unchanged. Driver communicated very well with me throughout the process.
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Poster: Hungjen
Review:
No delay. No damage. Friendly driver. Nothing to complain.
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Poster: Kitty
Review:
This is the 3rd time we've used this service. The drivers work so hard to fit your schedule; Nick with White Plains Trucking was particularly diligent in working with me (I'd left the car for pickup with a friend who wasn't easy to get ahold of). I'd recommend you all to anyone.
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Poster: Edwin
Review:
Our car was picked up in a timely manor and delivered to its destination in the same condition as when it left. I met with Jesus Galan from Anthony Auto Transport who explained everything thoroughly and gave me his cell number in case I needed to speak with him. Saul, the driver was equally courteous. Bottom line, I would use this company again and recommend them to friends. Load # 115641
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Poster: Alex
Review:
The price is the price. No hassle, it took one call to arrange for the transport, less than a week for the transport driver to pick up the car and deliver it to the destination a few days later as the driver promised.
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Poster: Nikhil
Review:
Excellent experience. Car picked up and delivered on time. Only spoke to customer rep at direct auto once at the beginning, everything was smooth sailing after. The truck driver Jeremy from safe way was very courteous, punctual and helpful. It was a surprisingly strews free experience!
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Poster: Tony
Review:
Jason (the truck driver) is a friendly guy. Great rep. for your company.
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Poster: Faye
Review:
Very good service. My car was delivered in a time manner
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Poster: George
Review:
I was extremely pleased with the service. The driver took time to explain how delivery would be handled. He called on the way in and kept me well informed. George
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Poster: Kishore
Review:
I really surprise that my car was picked in Irving, TX in a day after my bookin and deliver at Linthicum, MD in a day after pick. It is really appreciate the service done for me. Theire network is very good. The price charged me $585/- is lowest quote. I recommend this company as I got excellent service. Kishore
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Poster: Dwain
Review:
My daugther's car was picked up from Calif. and delivery to Fla. After the car was picked up, Skyliner told me dates when the car will be delivered....But, it changed as I keep calling in....(I told them about school & volleyball) I was not sold on who I was dealing with & how this off would really work . At the end, the off did work out. If I didn't call in and check everyday, I'm pretty sure this off would not of worked very well. The 48hr, 24hr call and off window needs to be smoothed out.
Stars:
Poster: Sivaram
Review:
Timely pick-up and delivery. There was a confusion about the total amout due to the carrier at delivery but was sorted out with a phone call. Driver was courteous and communicated well. Overall, good experience, everything was as promised. Good support from the Direct Express phone desk. Excellent pricing as well. Would definitely recommend and return.
Stars:
Poster: Rinat
Review:
Everything was done right. From booking, pickup and delivery. Great service, great people. Already recommended to other people. PS: just got time to write a review on this, better later then never
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Poster: theresa
Review:
this is 2nd time,I used your company to shiped my car in two months. I will use your company again in the future. Thanks. Theresa Dang
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Poster: Tim
Review:
Overall a great company!! Fantastic customer service-the girls worked with me and answered all my questions with confidence. Hold times/promptness i rated average only because the first driver was a no show. He did not answer calls or return emails. Not the company's fault...the drivers. Within a day of relisting my truck I had another driver! On time pickup and delivery. And he kept in contact for the delivery. Only $750 from Texas to Pennsylvania!
Stars:
Poster: April
Review:
My experience was wonderful. I was provided with clear instructions on the process. The girls at the office were friendly and helpful. My driver Hasan was exceptional in his communications and delivery. I will be using this company again in the future. Thank you, April Syren
Stars:
Poster: Kevin
Review:
I received at least 30 quotes from different auto shippers. Many of them warned me not to take a cheap quote because my car would definitely not be picked up or in the best scenario, it would take a long time before finding a driver who would agree to pick it up for that price. Direct Express Auto Transport gave me the lowest quote of all. I requested that my cars get picked up within a time frame of one week only. Not only my cars were picked up on the first available day, the drivers were also two of the kindest and most helpful people I met in my life ( Serge and his partner from Motion Auto Carriers ). They walked the extra mile and brought their truck to a walking distance from the pick up location in a residential area with narrow streets. They delivered my cars from the West Coast (WA ) to the East Coast (NJ) in 3 days only !! I never expected my cars to be picked up and delivered across the country in such a short time so I had to arrange with my brother-in-law to receive them on behalf of me. I asked the drivers to help my brother-in-law with one of the cars, which has manual transmission because he does not drive cars with stick shift. The drivers drove my cars right to his door and parked them for him !!!! The cars arrived clean and totally free from any damages or scratches. I highly recommend Direct Express Auto Transport for their outstanding service and quality of customer service. I shipped my cars for the best rate and received the best service possible.
Stars:
Poster: Kevin
Review:
I received at least 30 quotes from different auto shippers. Many of them warned me not to take a cheap quote because my car would definitely not be picked up or in the best scenario, it would take a long time before finding a driver who would agree to pick it up for that price. Direct Express Auto Transport gave me the lowest quote of all. I requested that my cars get picked up within a time frame of one week only. Not only my cars were picked up on the first available day, the drivers were also two of the kindest and most helpful people I met in my life ( Serge and his partner from Motion Auto Carriers ). They walked the extra mile and brought their truck to a walking distance from the pick up location in a residential area with narrow streets. They delivered my cars from the West Coast (WA ) to the East Coast (NJ) in 3 days only !! I never expected my cars to be picked up and delivered across the country in such a short time so I had to arrange with my brother-in-law to receive them on behalf of me. I asked the drivers to help my brother-in-law with one of the cars, which has manual transmission because he does not drive cars with stick shift. The drivers drove my cars right to his door and parked them for him !!!! The cars arrived clean and totally free from any damage or scratches. I highly recommend Direct Express Auto Transport for their outstanding service and quality of customer service. I shipped my cars for the best rate and received the best service possible.
Stars:
Poster: saif
Review:
the driver was very professional and prompt he explain evry thing i am very happy with overall experience the car arrived sooner than i thought and in very good condition exactly the way i gave it to M&M transporters thanks very much saif khan

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Reviews: 501 - 550 of 3613
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