What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Elsie
Review:
super great service would recommend your srevice to any one who is in need thanks to the driver as well very good service hats off to him
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Poster: Humberto
Review:
From beginning to end it was excellent
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Poster: Giselle
Review:
The service was excellent!! I called got a quote and ask if they could pick the car that same day and they did and it was in Miami, Fl in about 7 days. I would use the services again if I ever move.
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Poster: Jeremy
Review:
This was a very efficient service. Highly recommended. I did everything over the Internet. The driver contacted me just one day after booking. If you are shipping a vehicle, I can honestly say that these folks know what they are doing.
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Poster: Michael
Review:
Hello,I was wanting to write you but waiting on the "drivers" id number to give you. I cannot tell you how happy we were with the entire thing from set up to the delivery. The driver "George" went above kindness when my son's plane did not get in till Tuesday he came back and got him at his apartment to get the car. Your customer service was great,we were worried about the whole process never having done this before and were 100% happy with all of you. Thank you so much,Mary Anne Luebbert
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Poster: Rick
Review:
Tim was polite and kind. Great driver. On time and kept me informed.
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Poster: Keisha
Review:
I was leery about auto transports, but this company is legit and good . I called and the price they gave me was the same as when you do it online yourself. Customer service answers all of your questions plus offer you your deposit back if you decide to cancel. My pick up date was scheduled on the 9th of the month from another state and was delivered to me on the 14th of the month. They assign independent drivers who stay in contact with you to let you know where they are and when they're coming. I was very pleased and I would use them again.
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Poster: Vincent
Review:
i was very pleased in witch direct auto transport handled my transportation need. thery delivered my car on time and in good condition. they also gave me a very good rate and were very proficional in every way. I was especially like to thank Mardi the driver from smart transport who took care of my car ,and delevered on time . he was honest and teust worthy i would certinaly recomend him and direct express transport to anyone . great job keep it up.
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Poster: Amy
Review:
Though many aspects of transporting a car were new and surprising to me, I was very pleased with the level of service provided by Direct Express and their transport partners. Direct Express did a great job of helping me understand the pick-up and delivery processes and their transport partner kept in close touch with my friends at the pick-up location and with me at the delivery location. The drivers were friendly, courteous and professional and took great care in making sure my car arrived in the same condition it was picked up.
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Poster: Lacy
Review:
My driver, Tim, was excellent. He was very easy to get along with and accommodated my requests. He exceeded my expectations of keeping in touch with pick-up and delivery and I would recommend him and this company. Thank you for your service! Lacy Garrett
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Poster: Robert
Review:
The vehicle was picked up on time and delivered on time. Seemed to be some confusion between the driver who delivered the car and the person who called us to tell us when. The person on the phone said the driver would arrive in Joplin in an hour and the person would call us back in ten minutes and tell us where we could meet to get the car. We had told them that we did not think he could deliver the car on our dead-end street in our residential neighborhood. Before the ten minutes was up the truck pulled up in front of our house. Everything was okay, except the cover on the driver side mirror was missing. The driver said the repair persons had not put it on right and it blew off. He said to call them to get a replacement cover. When my son called the replacement facility they said the driver must have knocked it off because they tested it on the freeway. We have no idea what caused the cover on the back of the mirror to blow off. The driver was very friendly and professional. We were very pleased with the timeline and the cost was lower than other estimates that we were given. It would have been nice if we could track the delivery from pickup to delivery. There was no tracking number giver or where to go to track it.
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Poster: Mike
Review:
very pleased.....Thanks
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Poster: Anthony
Review:
Your service was well worth the money. I will recommend you to friends. Pick up and delivery was on time and the company even stored my car for a couple of days until I was ready to take delivery.
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Poster: Matthew
Review:
Worked out very well.
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Poster: Amy
Review:
Thank you for your great customer service and shipping! I shipped my car from Texas to Oklahoma and it arrived promptly. The customer service was great and you were able to find a carrier quickly. It took only three days from the time the car was ready to leave the dealership to arrive to me. I would definitely recommend your your company.
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Poster: joan
Review:
I waiyed a bit for call to set pick up time but once done, all was flawless. Shawn the driver was a fine man- aee above. Also your website works very well.
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Poster: Vaidyanathan
Review:
My kia Spectra arrived two days ahead of the promised delivery date. The shipper insisted on cash payment upon delivery and the driver was courteous. My only comment was that the exterior was dirty, but it came in an open truck and hence that was to be expected. I would use them again.
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Poster: Amit
Review:
Mike was the guy who picked up my car. He was really professional and did a thorough inspection of my vehicle before loading and also did an inspection on unloading. Car was delivered as promised on the designated time. I`m a return customer already and will definitely be coming back for my auto shipping needs in the future.
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Poster: david
Review:
second time i used your service. excellent experience, again. very friendly driver, on time. Order# 119793 $809
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Poster: Eric
Review:
This was my first time shipping a vehicle, and I am totally pleased with the service. The driver was very good about calling and keeping me informed, and my vehicle arrived on time and in good condition. Scott at A1Sullivan was a pleasure to work with. He even stayed late on a Sunday night to help me with a vehicle starting problem. I am impressed and will use your company again. Thanks, Eric Bartkus
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Poster: Mike
Review:
The driver was very courteous and professional on both ends.
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Poster: Sukruth
Review:
I picked direct express to ship my car from Roseville,CA to Atlanta, they offered the lowest price compared to companies over 4 star in transport reviews. I would definitely use again. The pick up and delivery was exactly on the time mentioned.
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Poster: John
Review:
another great expirience about the 15th time i used u guys thanks alot ps. what a cute bunch john hollibaugh
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Poster: angel
Review:
Thank you very much. Will refer and use you again...
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Poster: Douglas
Review:
I would recommend anyone who needs a car shipped cross country to use auto transport direct. Not one single problem from pickup to delivery, and the price they quoted was the amount they charged.
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Poster: Claudia
Review:
I can't even begin to tell you how very pleased I am with the service that you provide! The driver was very friendly and I felt that my truck was in good hands. My truck was picked up and delivered on the very day that they said it would be. I would use your company again and would tell anyone that is in need of transporting a car or truck to use you only! The customer service that you provide is un heard of these days and it is nice to know its alive and well! Thank you! Claudia
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Poster: Shahrzad
Review:
I had my car shipped with this company. I placed my order easily through the customer service. They assigned me a shipper less than a week. It was kind of quick during the Christmas holiday. The driver who picked up our car was polite and nice. He kept his promises and shipped my car very quickly. Overall, I am happy with the business I did with this place.
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Poster: Vasant Waikar
Review:
Only one issue: I included $50 for the tip for the driver in my pmt but the driver said he does not get that money. Thus I gave him another $23. Does not seem right.. Overall it was a good price.
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Poster: Raymond
Review:
Surprisingly excellent surface. The auto arrived rather dirty, but I believe that is not an issue considering it went cross country. Good service from beginning to end. Thanks
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Poster: Bryan
Review:
Very satisfied. Transport driver was really friendly and helpful.
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Poster: Molly
Review:
very quick and efficient
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Poster: John
Review:
Your pricing was the most competitive. The drivers that you used were responsive to my texts/calls and the vehicle was delivered in good condition. My only problem is this "door to door" policy of yours. I lived in Monterey, CA, way outside of a major city so in order to make my time frame, I had to drive the car to SF. This was fine because I had to go to the airport anyway. My suggestion is that you tell customers up front about any potential issues with pick ups in remote areas where your truckers are less likely to want to pick up at "the door".
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Poster: Julie
Review:
Great experience! Driver was awesome.
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Poster: Avis
Review:
The driver kept in touch with us to report that he had mechanical problems with the transport vehicle, which was greatly appreciated. All services were in keeping with our expectations.
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Poster: Scott
Review:
Order# 119402 Given all of the mixed outcomes I read about on the internet, I was very apprehensive - but all went very well. Direct Express was solid, and I was fortunate that the vehicle was placed with a communicative driver.- thx for rhe great job! Price was competitive - would use them aagain.
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Poster: Chelsea
Review:
Car was driven by Arthur Express. Great service, smooth, he was friendly and professional!!
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Poster: Nicuelle
Review:
I used Whiskey Pete Auto Transport (weird name, great service!) I'll definitely use them again.
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Poster: Claude
Review:
The process for arranging for the transportation was straightforward. Even though the car was being picked up in an "off the beaten path" location - Key West - the pick up was on time and the delivery in New Hampshire was on time. The car exactly as it left Key West. Overall a great experience.
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Poster: Tom
Review:
Original trucker had mechanical problems so changed to another and kept schedule. Great recovery. Had a third party inspect car at off and they missed some damage on the roof and signed off on delivery. Oh well , but it's not the brokers fault.
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Poster: Toby
Review:
Good communication. DAS kept me informed of process up to time driver picked up vehicle. Driver was in contact with off contact and scheduled as needed. Everything went well and cost was slightly below average.
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Poster: Deborah
Review:
Excellent service thank you!!
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Poster: Mary
Review:
Excellent service. I would recommend Direct Express Auto Transportation .
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Poster: Katherine
Review:
C2C transport was great!!!! Car was delivered as promised!!!
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Poster: Roy
Review:
was skeptical at first since it was my first time having a car shipped from California to Georgia. I was not sure what to expect and what kind of price i would have to pay for shipping. Then i started doing some research and found this website and read reviews about it and decided to give it a shot. after taking the first step, it was smooth sailing from then on...all i had to do was wait for my call and my car to arrive. it was picked up on estimated date and delivered on estimated date. I was very pleased with the service and would definitely use them again. My driver was Virgil and he was easy to work with and communicate with.
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Poster: Ramon
Review:
Overall excellent service. I'm not very good at giving directions, but for the pick up, the driver may have benefitted a little with a GPS. The deliver was hassle free and convenient. Sunrise Express, LLC. Would recommend and use again. I paid $700 not including the deposit to Direct Express Auto Transport, and this was very reasonable. Order# 116938
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Poster: Max
Review:
John was very helpful and everything was right on schedule with no problems whatsoever. Thankyou for making this cross-country car transport headache-free!
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Poster: Kelly
Review:
Driver exceeded expectations, maintained communication and was very professional. I would definitely recommend Direct Auto Transport to anyone and everyone I know. Thanks!
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Poster: Shari
Review:
We had never shipped a car before. After careful research we decided to use this company because of its excellent ratings. We are very satisfied with the prompt pick up and delivery service we received for such a reasonable price. The driver contacted us when he arrived in town to arrange a pick up time. Our car arrived in the same condition as shipped. The driver was very prompt and courteous.We would highly recommend using this company as we would not hesitate to use them again!
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Poster: Arthur
Review:
Everyone I delt with was very professional, courteous, friendly. Glad to recommend you in the future. The price charged was a good option to delivering the car myself. All of your service personnel were well informed about my transport each time I checked with them concerning the delivery to a military base for my daughter who is in the US MARINE CORP. Well done.....
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Poster: Yvonne
Review:
i was really nervous about finding a company on the internet to have my car shipped but, after talking with everybody the experience was great. And the driver Mike was so cool my overall experience was GREAT

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Reviews: 401 - 450 of 3613
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