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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

Stars:
Poster: Daniel
Review:
I was very happy with your service.
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Poster: Marcia
Review:
Exellent service,vehicle was delivered faster than we expected. My first time using a transport service, we were very leery about doing this at first! But would highly recommend this service to people( your company).Thank-you very much for your service
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Poster: Thomas
Review:
The service was great! THanks to everyone.
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Poster: Peng
Review:
Excellent experience with the transport. Would definitely recommend to friends and family.
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Poster: Derek
Review:
Delivery went very smooth. Will continue to do business with you. The door to door delivery is awesome. Reasonable price for your services. THanks!!!
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Poster: Timothy
Review:
Driver was prompt, courteous, punctual and effective. Thank you.
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Poster: Janine
Review:
We were contacted by Jim at Columbia Tranport very soon after the pickup was assigned. He gave us a specific date as to when he would be picking up our 1955 Chevy 3100 Series Pickup Truck. Jim called about 40 minutes before he got to the pickup site to let us know where he was. He was very nice and professional and took care loading the truck onto his trailer. He picked up the truck at 1pm on Monday Oct 22 in California and by 9:30am on Tuesday, the next day it was sitting in our garage in Arizona. He said that he had people asking about the truck when he made his stops between CA and AZ and that's the way it seems to be with this truck...it touches lots of lives and gives a smile to people. We would definitely use Jim and Columbia Transport again if needed. Our cost for transport from Temple City, CA to Cave Creek, AZ was $375and our order number is 23773.
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Poster: Marshall
Review:
The service from Direct was excellent.I will use you guys in the future... Thanks
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Poster: Sue
Review:
My experience was excellent. The information said 1-7 days for pickup. The very next day (Saturday) Isaac called and said he was ready to pick up my vehicle!!! Delivered it from Houston to San Francisco by Wednesday morning! And I had to tell him to go slow because the recipient wouldn't be there on Tuesday. I would highly recommend you and I will use you again. Thanks.
Stars:
Poster: luan
Review:
towhom may concern. the balance remaian $775 looking has been charge to my credit card. but delivery still correct cash on my $775, if you have charge on my credit please return. thanks
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Poster: Georges
Review:
overall service was excellent and the price is right.
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Poster: Neil
Review:
I thought that shipping a vehicle would be a nightmare, but with your help and professionalism, I would definitely buy a car out of my state. Kudos!!! Thanks a million. Neil Mueller, Ann Arbor, Michigan. (The driver (Glenn Howard) was very cool.)
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Poster: Brian
Review:
Overall, pretty efficient process. Only visible negative was driver friendliness, but seemed to be efficient and timely.
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Poster: David
Review:
Great Driver, very friendly, communicated pickup and -off times very well.
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Poster: Marie
Review:
My experience was good. A carrier was found quickly although I did not get the notice that they were coming to pick it up a day ahead of time like I was told. They came the same day so it was a bit of a rush because I was at work, but all worked out. The Transport company that came was Smokingun Transport. They were awesome, so nice and helpful and they were in contact with us every step of the way. They get an A+++. My only criticism I guess is that when I called Auto Transport Direct to ask some questions about getting my car shipped the woman who answered the phone sounded a little bitchy, like I was wasting her time. But all my questions were answered and I am glad that I chose to move with them. My experience was better than satisfactory in the end.
Stars:
Poster: David
Review:
Very good service. Would have preferred some information telephone calls when Jeremiah was unable to arrive on the scheduled day of Wednesday, Oct. 23. I did not mind the delay, but I wanted to know about it.
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Poster: Carolyn
Review:
The car was delivered earlier than we thought. Which was great. The driver seemed like a real nice guy. The price was right. If I need to transport a vehicle, I will use your company again. Thanks. Ralph 24077
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Poster: CHARLES
Review:
THE GUY I SPOKE TO ON THE PHONE AND THE DRIVER WERE GREAT. I FELT THEY TRIED TO GET MY CAR TO ME AS SOON AS THEY COULD. IT WAS OVERALL A GOOD EXPERIENCE.
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Poster: Leona
Review:
I got my vehicle very fast compared to my last auto shipper!!! It was great to have it here so soon. It was also a very reasonable price. Thanks!!
Stars:
Poster: Eddie
Review:
Timely delivery! Thanks!
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Poster: Joseph
Review:
I would recommend and use again.
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Poster: Bruce
Review:
exceeded my expecatioans and not only would I use again, but will recommend to anyone who asks me who to go with...great job!
Stars:
Poster: Bob
Review:
everything was as promised and good. The drive was friendly and there were no problems
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Poster: John
Review:
This was my first time having a vehicle shipped. I was a liitle nervous because I had heard of and read many horror stories. As it urned out, I had absolutely nothing to worry about. I placed my order on a Tuesday, was notified that my vehicle was assigned a truck (Freightport-MA) on Wednesday, vehicle was picked up on Thursday and delivered on Monday in good condition. The driver was neat and courteous. These people are highly recommended...absolutely superb service!
Stars:
Poster: Preben
Review:
He was polite, accomodating and honest. A real 5 STAR PERSON
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Poster: Marcie
Review:
I used Auto Transport Direct (or Direct Express Auto Transport - name and webaddress are different) and as a broker they hooked me up with Value Auto Transport out of Montana. My contact with Auto Transport Direct was limited. I placed the order on Monday, on Wednesday my car was picked up in SE Minnesota and delivered to Texas (Gulf Coast) by Friday afternoon. The transport company contacted me before I knew that I was assigned a transport company. I was given 4 hours to prepare the vehicle for delivery. The broker did send me an email, but to be honest, I'm not sure if the email beat the call or vice-versa. Again, not really a complaint, but does go the need for better communication by the broker (Auto Transport Direct). The web quote was accurate and the LEAST EXPENSIVE quote that I found. My only "complaint" - if you can call it that - is that they moved too quickly (see timeline above). The transport company (Value Auto Transport) was wonderful to work with. The driver, Shawn, was honest, courtious and available via cell phone. It's very scary to just turn your vehicle over to a perfect stanger. The transport company made me feel at ease. If I ever needed to use this type of service again, I would utilize Auto Transport Direct again. Thank you for a great experience!
Stars:
Poster: kira
Review:
was the easiest way i have ever trasported my car!! ill do it everytime i move!! thank you so much for making it so simple!
Stars:
Poster: Shakil
Review:
CHeapest price, took a week but worth it for the price. dont know if anyone else who was a 100 - 200 more would have been faster? but the time did not bother me for the price. Thanks. If i sell a car on ebay or online i will recommend you. Shakil
Stars:
Poster: Diana
Review:
Auto Transport Direct was an excellent company to deal with. We would definitely use them again. The car was assigned to a driver withing minutes of my first phone call. The whole trip went faster than I expected. Andre, the driver was prompt and courteous. He kept us informed of his whereabouts as he was getting closer to our town. Another shipping company was going to charge us the same price but they would not deliver door-to-door. We would have had to travel and hour and 15 minutes to get the car. We are very pleased with Auto Transport Direct!!!
Stars:
Poster: Scott
Review:
I signed up over the internet after a brief chat with a woman over the phone. The truck driver (James from Train Services) was outstanding and very polite. Please pass my gratitude on to him if possible. Only negative is I had to Western Union shipping payment, costing an extra $43.
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Poster: David
Review:
Wroking with your company and Lawrence was complete rewarding. I ship my car back and forth every year and from this day forward they will always go with Transport Direct. Sincerely David E Henderson
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Poster: Phillip
Review:
You did an excellent job providing me a fast quote ($1,200) at a fair price, and keeping me informed every step of the way! T.J. with Sunset Autotransport delivered my new custom built 1932 Ford roadster in perfect condition. He is a very nice guy with a great outlook on life. I would strongly recommend that you continue to use him when ever possible. I will recommend your services to all my friends. Thanks for a job well done! Phil Allen Escondido, California
Stars:
Poster: Bettina
Review:
Transport company was very professional, great communication through out the entire process, easy pickup and fast delivery. Very happy with transaction from start to finish. Thank you!
Stars:
Poster: Arlene
Review:
I was very pleased with this whole process...It really went like clockwork. From my first inquery to the delivery of my car from California to Arizona. Brian was very professional and informative, and did a great job. Everyone I came in contact with gave accurate information, and followed through with the plans at hand. Everything went without a hitch. Thank you for such good service... Arlene D. Barnett
Stars:
Poster: Lisa
Review:
The scheduling was prompt and friendly. I would very likely refer your services to someone else as well as use this company again.
Stars:
Poster: Robert
Review:
my car (unbelieveably) wouldnt start for the first time in over 4 yrs the morning the driver arrived.... i had to make arrangements to get my dealers service group that day to change out battery etc,,,,but bottom line, John the driver(from Des-moise trucking), could not have been nicer about it,,,said no problem, he had other pickups north of me and was coming back this way the following day whcih he did and it all worked out,,,,he was very very pleasant to deal with and i imagiune most would not have had the patience or understanding. 1st rate rig, and 1st rate service,,,would definately use again
Stars:
Poster: Bennie
Review:
The driver was very nice and the price was very good. Thanks for your help!!!!!
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Poster: javier
Review:
excellent service you are on my priority list for next time..!
Stars:
Poster: Marty
Review:
The delivery of my vehiclewas delayed until close to midnight; although the driver did keep in contact with me. He required directions to get to the location; I expected he would have mapped the route - Other than a dirty vehicle, all is well, however I haven't yet driven the car. Many thanks for the transport! Continued success.
Stars:
Poster: Karla
Review:
Was a great experience. Everyone I worked with were courtious, helpful and kept me d at all times. The driver was terrific! He called me when he was on the road to let me know where he was at. He was exceptional. I got three bids and theirs was the least. Thank you and I would use your company again! Karla Weaver
Stars:
Poster: James
Review:
Your company exceeded my expecations on both time you committed to delivery and actual time delivered. I checked with 4 companies total and you price beat the other three and your service was great. I will recommend you to others when ever posssible. Thank You.
Stars:
Poster: Moulana Azad
Review:
Very good attitude of the truck driver Excellent cooperation, and nice way of talking. Best value. Both in time and money wise.
Stars:
Poster: Jeff
Review:
Direct Express personnel were curteous and prompted on setting up the pick up and delivery of my vehicle, order number 23310. Vehicle was picked up on Tues and delivered on Friday. I received a great price- $650 and service. The company hired- Seige Transport, to transport my vehicle was on time was friendly and professional when off loading my vehicle. Thanks again to all who helped. Jeff
Stars:
Poster: Mickey
Review:
very fast service! thanks.
Stars:
Poster: Mohammed
Review:
Person who came to pick up and transport is a fabulous person with excellent attitude. He deserves to be acknowleged and deserve lots of praise for efficiency and warm behavior. Your price quote was better then any body i searched on the net and quick pick up and delivery was phenominal.
Stars:
Poster: Roland
Review:
The courier was excellent and was a super person. He ensured me that my vehicle would be deliveried within 24 hours from pickup time and he was right. I think Peter is an asset to autotransportdirect. A SUPERB JOB!
Stars:
Poster: Varghese
Review:
I was happy with the promptness. I got my car delivered in 2 days after i placed the order. good job!
Stars:
Poster: Tiauna
Review:
This was the first time i've had a car shipped...the price was reasonable and my car was sent to me in an orderly fashion. I'm glad i chose you all to work with.
Stars:
Poster: Nicolas
Review:
Very happy. The only think was that due to the length of the trailer, the truck could not deliver door to door, so I had to make arrangements to meet the truck some 11 miles away. Other than than, very happy. Well done.
Stars:
Poster: Caral
Review:
Your driver was on time with pick up and was very friendly. He gave me a rough estimate of the time for delivery and was within that timeframe when vehicle was ped off. I am very satisfied with the service and would use it again. The rate charged for transport was excellent and within my budget. Thank you.

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