What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

Stars:
Poster: Nicole
Review:
I was told the driver would give me 24 hours notice before he picked up but that was not the case. I was given 5 hours.
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Poster: Suzete
Review:
Very accessible when called, immediate response. Communication was great.
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Poster: Pierre
Review:
I was impressed with the Ivan Turansky father and sons driving team. They stayed in good contact for both pickup and delivery. They were courteous and attentive during the pickup and delivery. I was also impressed with the staff at autotransport direct every time I called, and how quickly they responded in assigning a driver when informed of our moving needs. Pricing was competitive. Thanks again for all your help. Best regards, Pierre & Kathleen Naggiar
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Poster: Pierre
Review:
I was impressed with the Ivan Turansky father and son driving team. They stayed in good contact for both pickup and delivery. They were courteous and attentive during the pickup and delivery. I was also impressed with the staff at autotransport direct every time I called, and how quickly they responded in assigning a driver when informed of our moving needs. Pricing was competitive. Thanks again for all your help. Best regards, Pierre & Kathleen Naggiar
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Poster: Roby
Review:
Very pleased with the entire operation. Dan, the truck driver was wonderful, precise and good communication. I will use and recommend you guys anytime with no hesitations.
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Poster: David
Review:
Paul the driver was super!
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Poster: Brittany
Review:
The drivers were so sweet and very helpfull!
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Poster: Tim
Review:
Thank you again for this very convenient and affordable service.
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Poster: Crista
Review:
The driver, John, was cordial and on time. He actually had a 30+-hour truck breakdown and still got my car to New York (from Dallas metroplex) in the minimum 5-day window that was quoted!
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Poster: Pauline
Review:
I found the driver to be knowledgeable, accommodating, professional and extremely well-mannered.
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Poster: edwin
Review:
hAPPY nEW yEAR TO ALL: WELL IT'S A GREAT EXPERIENCE IN FACT THIS WAS MY FIRST EXPERIENCE SINCE I'M A FILIPINO AND BEARLY 10 MONTHS IN THE U.S.A. OVER ALL YOUR BUSINESS IS RECOMMENDABLE AND I MARKETED IT TO MY OFFICEMATE ALSO FILIPINOS. I'M SATISFIED AND REASONABLE PRICE. KUDOS TO ALL means THANK YOU
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Poster: Dave
Review:
Order #27356 Delivery was prompt and the driver was very cordial. Coordination with Auto Transport Direct and Aerostar Inc. was smooth. The price is reasonable, I highly recommend doing business with Auto Transport.
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Poster: Robert
Review:
Desmond did an excellent job transporting vehicle quickly and without incident. Would definitely use your services again.
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Poster: Colleen
Review:
Price was great. Vehicle picked up 24 hours after contracting. Driver was polite. Fast service.
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Poster: Ellen
Review:
The carrier, George's Transport, was very difficult to communicate with. Neither the dispatcher lady nor the truck driver spoke good English . . . very difficult to understand. Although the contract with Direct Express Transport clearly stated that up to 100 pounds could be left in the trunk, the shipper demanded an additional $50 because there were items in the trunk. When I tried to explain that it was o.k. because of the contract we signed, they said they would not honor that contract. This is fraud, billing additional monies after a contract has been signed. My recommendation would be not to use George's Transport again. It was dishonest of them not to honor the contract with Direct Express. If they cannot up-hold the Direct Express contract, they should not be used by Direct Express. In order to have our car delivered, we did pay the $50, although it felt like we were being coerced into the payment. I would recommend Direct Express again, but not George's Transport. Natalie was very nice to deal with and very helpful. If you would like additional feedback, please feel free to contact me. In addition, I'd like to hear from you via e-mail (ejm1217@yahoo.com) regarding the additional $50 we were forced to pay.
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Poster: Don
Review:
I called your office only one time to set up the transportation of the car. The customer service rep was polite, professional and had the car assigned to a carrier within 2 days. The car was assigned to Exotic Carriers - NJ on Dec. 6th. They picked up the car on Dec. 9th (met in a shopping center parking lot), and had the car delivered to Long Island, NY on Dec. 17th. Great timing considering the weather conditions across the U.S. The driver was very polite and professional. The car was delivered without incident and with no damage, only the expected amount of road dirt. Great service from all parties. Thanks, Don Crosby - El Dorado Hills, CA
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Poster: Richard
Review:
Personable and good integrity
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Poster: David
Review:
Only complaint is that driver called 1 hour before pick up - not the day before. Could have used more notice.
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Poster: Joanne
Review:
Highly recommended. Excellent service.
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Poster: Susan
Review:
Alpine Transit called on Thursday night to let me know where he was and that he would deliver it on Friday. He called me today 1/2 hour before delivery and came when he said he would. The Van looked in good condition and looks just like the pictures on Cargo-Van-Go's web site. The price was fair for bringing it from Minn to Belleville, Il.
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Poster: PHYLLIS
Review:
jim the driver knows his job extremely capable young man, would use this service again if the need arises. thank you all, a happy and save new year. phyllis rosen the car was dirty, that was to be expected, looked good in the the dark, i am sure there is no damage to be founf once it is washed. pr.
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Poster: Shane
Review:
The dispatcher was knowledgeable and gave me the number to contact the driver who was courteous and prompt. While the driver was a bit hard to understand, he showed up on time, delivered the car on time, and everything worked as well as anyone could ever imagine. Best of all, I never was worried about anything.
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Poster: Edward
Review:
It looks like there might be a bumper issue on the front of my BMW. I will not be sure until the shipper reviews the photos. Otherwise, the service was good. The driver was friendly and the price was the best I could find.
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Poster: Merrill
Review:
Martin was a fine man who kept us informed along the way.
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Poster: Mark
Review:
Mike was a great help and very pleasant when picking the vehicle up and on delivery. Nice guy to have in your business.
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Poster: Sai
Review:
I was very satisfied with the service. I never expected my car to be delivered in less than 2 weeks. To my surprise it was deliverd in 2 days. If I would have known that the service is going to be so quick I might have specified my first available date as a day before my move date. I will recomment Direct Express Auto Transport to all my friends. I hope you will continue with your good service. I wish you all the best.
Stars:
Poster: Dave
Review:
Not only was this whole thing extremely easy AND cost effective, but the driver was PHENOMENAL! He was courteous and polite, and kept me in the loop every step of the way. Because of David, I would not hesitate to use 3D auto transport or your service again. Overall it was a great experience.
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Poster: cindy
Review:
The service over the phone was wonderful and the man who deliver my suv was very nice and friendly. After talking with him on the phone i was very comfortable about shipping it. The delivery service was very prompt. My car was picked up the same day I made the order.
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Poster: Annie
Review:
Good communication. Driver was excellent.
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Poster: Carl
Review:
Your operator was knowlegable and helpful and the pickup and delivery smooth. I was surprised and pleased to have my car so soon after making the arrangements. The driver was efficient and courteous. I will certainly use your service in the future. Good price for great service.
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Poster: Randy
Review:
GREAT PRICEEXTREMLY FAST SERVICE !!!!
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Poster: Pamela
Review:
Order Number: 27234 I was very happy with everyone involved in the transport of my vehicle. thank you! -Brandon and Pam Kitkouski
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Poster: Robert
Review:
Great Service for a reasonable price.
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Poster: Edna
Review:
I am extremely satisfied w/ the service provided by the transport company (COCAN ) you had assigned to move my son's (old) truck from Norwalk, CA to Montgomery, Alabama. The owner, Ms. Camelia Cocan was very helpful and supportive. I just wish all the people doing business to the public are as nice like you guys @ Direct Express and The Cocan Transport. Of all the transport Company, Direct Exress gave me the cheapest quote. I really appreciate the EXCELLENT service and a milllion thanks to your beautiful staff!!!!!KEEP UP THE GOOD SERVICE. Happy Holidays to all of you!!!!!!!!
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Poster: Susan
Review:
The car was filthy when delivered. It had some damage to the rear bumper. White Wolf Transport said to send them the bill for the bumper repair. We are relieved about that. They seem at this time to be doing everything to correct the situation.
Stars:
Poster: Patrick
Review:
Natalie in your office was very helpful, explained things in detail and was very pleasant to deal with. The driver, Dave Mutchler, was friendly and helpful. He was sensible and flexible about working around an ice storm we had to contend with on the original pick up date. The people he delivered the car to called to tell me that they also found him friendly and pleasant to deal with. They are foreign nationals and tend to be cautious of stangers but they liked him right away and felt comfortable dealing with him. I would recommend your service to anyone based on my experience and will do so to the people I know who collect and build cars. If I need a vehicle tranported again in the future I will contact you first. Thank you and have a good holiday. Patrick Cooper
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Poster: Paul
Review:
Best price and good service = would definitely use again
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Poster: James
Review:
Thanks I would refer you to others
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Poster: Meagan
Review:
I had just gotten married and it was a relief to have my car transported to my new location by a reliable company. It arrived in good condition and my husband and I were treated wonderfully. I would recommend this company to anyone I know in the future and would use it again without hesitation should the need for it arise!
Stars:
Poster: Jimmy
Review:
Great customer service, driver arrived on time as promised. I would recommend Auto Transportdirect to all my friends. I placed a call on Tuesday, my Trailblazer SS was picked up on thursday from the dealership in Ohio and I had the truck early friday morning and i live in Maryland. I paid $350 dollars which was the best deal after looking at other transport company's, but what sold me was the great reviews that were left by previous customers. Thanks again.
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Poster: Roy
Review:
everything went very well from online to delivery Thank you, Roy Bauerlein
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Poster: Meng
Review:
I'm very happy with the services. I will recomend for somebody in the near future. Thank you very much.
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Poster: Mason
Review:
Alot faster than I expected I was very happy to have my vehicle sent to me so promptly It saved me alot of time and money also the driver was very good at his job I guess it was like repetition for him which made me feel alot better and not worry about damage due to loading and unloading
Stars:
Poster: Prakash
Review:
Company contact person was reliable. Good team of driver/transporter. My car was handled properly. Price is economically good. I definately recomend and I will use this company again. Thank you, Prakash Shah
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Poster: Brian
Review:
I thought the overall service was excellent and cost extremely reasonable. The only other comment I have is that the driver only gave about a 1 1/2 hour notice before he was in the area to the vehicle off.
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Poster: Brian
Review:
I thought the overall service was excellent and cost extremely reasonable. The only other comment I have is that the driver only gave about a 1 1/2 hour notice before he was in the area to the vehicle off.
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Poster: Rick
Review:
Only issue was that the driver did not seem aware that a deposit had already been made and was looking for the full cost upon delivery.
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Poster: Lawrence
Review:
This was an excellent experience for me. I had no problems with the customer service or the truck driver. Car was delivered in a short time. A+ for this company.
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Poster: Matthew
Review:
Good delivery experience. I will use Direct Express again. The pickup was on day requested. I purchased car from out-of-state dealer on an eBay auction. Only problem with pickup was that driver didn't call the contact I provided for the dealer prior to pickup so they didn't have chance to completely prepare the car. Driver called the day he was ready to deliver but called back later to inform he was stuck in traffic two states away and couldn't make until next morning at 8AM he showed up at 7:30AM. I inspected vehicle and, besides being dirty as expected since it was on open carrier, it was in perfect condition. I ed Direct Express based on a Google search where they were listed as a sponsored link, same search also produced link to site that rates all Auto Transporters which rated Direct Express highly. Reviews were good and price was $300 cheaper then the eBay recommended transporter so decision was made simpler to choose Direct Express. Also, I like the convenience of doing transactions through internet ordering there were some other highly rated transporters I looked at but they required you call a number to get a quote and place an order so they lost my business immediately. Direct Express quote and order were all done on their site which were extremely convenient. Decision worked out well.
Stars:
Poster: Colleen
Review:
The carrier, Coweta L. Parkerson, was prompt, courteous, professional, and incredibly kind. I felt comfortable sending my car with him, and was pleased when it showed up on the other end in good condition. Communication was excellent. Delivery was within one day of his estimated time of delivery.

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Reviews: 3401 - 3450 of 3613
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