What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Jameson
Review:
I work for an insurance company and we do several transports with Direct Express. I would want to know who I could talk to about setting up an account with your company. Please respond to me at jammcl@safeco.com, thank you.
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Poster: Rakesh
Review:
Excellent Service, the driver was very good and friendly. once the car was picked up the driver use to on the status at regular intervals. The price quoted was one of the least among top 10 moving companies.
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Poster: Joseph
Review:
Excellent process, driver contacted me immediately and was on time for both pick up and delivery.
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Poster: Yuri
Review:
The shipping company's phone number was always busy, and I had to call multiple times before I got a hold of someone. The driver's name was Tigran, he was very professional contacted me on time and delivered the vehicle sooner that expected.
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Poster: Meg
Review:
You guys offered the best price and your service was really good. Thank you so much. I will definitely recommend you to friends and family and will use you guys again. Thank you for taking such good care of my vehicle during transport!!! Meg Mountainbear
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Poster: Synthia
Review:
Excellent service and professionalism.
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Poster: LYDIA
Review:
I continue to go through you because of your timeliness manor and quick turnaround... using your web site is very user friendly, that helps!
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Poster: Bill
Review:
We were very satisfied.
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Poster: Susan
Review:
driver was fantastic price was fair time for transport was as promised contact person was informative and polite
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Poster: Don
Review:
Order #31367. I recently shipped my vehicle from Arizona to Montana. Natalie was helpful, however being my first shipment I misunderstood the "vehicle ready" date request. I wanted the car delivered within a specific two day window and chose the ready date based on that (the car was actually ready before that date). When I hadn't heard anything two days before the ready date, I phoned and found out that a driver would not be scheduled for 1-7 days after the ready date. Natalie was able to expedite the scheduling and the car was picked up 4 days later and was delivered within my 2 day window. The bad news is that the driver never called in advance of the pickup, so my contact was not available when he showed up. After the pickup I contacted the driver and requested an estimated delivery time since I live 400 miles from the off point. He agreed to call me two days before he would arrive. Unfortunately he didn't call nor return my messages. When I was finally able to reach him after repeated phone calls to his office and cell phone, we did set a meeting time and he was on time. The quoted and final price was very competitive and I would certainly consider using Direct and the driver again but with a more concrete agreement in place.
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Poster: Esther
Review:
Driver was excellent and kept me up to date on pick-up time. Delivery was earlier than expected and smooth. Price was the second lowest amount quoted, and service fulfilled expectations.
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Poster: Thomas
Review:
My order # is 31074, you guys did an excellent job with everything, I never expected to get my car that fast and easy. I called another company before I called you, (I won't mention any names, but they claim to be a Dependable Auto Shipper) and lost $100.00 and was delayed 30 days. Thank you very much, I will be sure to tell everyone about your business.
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Poster: James
Review:
Thank you for your very professional services. Our Police vehicle was picked with out any delays and delivered promptly to our garage. I will reccommend your service to any who will need such services.
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Poster: John
Review:
I have transported my car 3 times in the past 4 years. This company was definitely one of the best- Customer service was top notch. Will use again!!
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Poster: Howard
Review:
perfect service great price thank you
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Poster: Kristy
Review:
We were satisfied with the service that we got. The people we dealt with were friendly and helpful.
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Poster: PHILLIP
Review:
I WAS HAPPY WITH EVERYTHING EXCEPT SOME MINOR COMMUNICATION ISSUES. THE DRIVER WAS POLITE AND PROFESSIONAL, AND THE SERVICE WAS PROMPT, AND THE PRICE WAS FAIR.
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Poster: Dawn
Review:
Coast to Coast Auto Transport service was excellent. This service is extremely helpful. Raymond, my driver was personable and kind at pickup and at delivery. I would use the service again, without hesitation, if I needed to transport another vehicle across the country.
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Poster: samir
Review:
pleasent experience,will use you again for sure..
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Poster: Robert
Review:
everything went well , could not have asked for better
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Poster: ed
Review:
Only improvement, driver did not callin advance before delivery. luckily I was there.
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Poster: Earl
Review:
The only comment is I wished I had more contact with transporter so I knew when he was picking up the truck, They would have had the paper work inside the truck or given it to the driver. They had to sent the paper work by federal express. But everything else was great!!!!!!! Thank You Very Much for the RIDE. Earl F Lincoln
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Poster: Shannon
Review:
I am very pleased with your service. I was very worried about using a transport service as I had never done so. Pick up and delivery were excellent. It is very nice to have something go as smoothly as working with your company did. Thank you to everyone.
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Poster: Stewart
Review:
I have booked with you guys 5 times and the service has been good every time. Keep up the good work! Stew Williams Fairfield Volkswagen
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Poster: Doug
Review:
GOOD JOB, FAIR PRICE... WOULD USE AGAIN.
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Poster: Laura
Review:
This is the second time that I've used your firm. Your drivers are prompt, courteous and knowledgeable about the area. I so appreciated the daily s about travel progress so I could plan accordingly. In my case, he was able to delivery earlier than he expected but it worked great for me. Thanks again . . . Laura Kelly
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Poster: Steve
Review:
The driver communicated very well with respect to pick-up time and delivery time. At the pick up site the driver was very helpful and gave me a ride back to my car since we had to use an alternative pick up site due to the size of his rig. At the delivery site he was very helpful and professional. Thank you for a great experience! Steve Seale
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Poster: Bruce
Review:
In a word "unbelievable!". The car was picked up Monday afternoon in central New Jersey and delivered outside Sacramento, California on Thursday evening. The cost was very reasonable and the service was superb. All arrangements were made on line and the driver called the day before pickup and also about an hour before just to verify readiness. I would recommend these people to anybody. Thanks a million!
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Poster: Paula
Review:
first time using transport service. GREAT experiance. Thank-you
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Poster: ervin
Review:
Everything was great. The price was affordable and the service was wonderful. When I made it to California my car was waiting for me. Thanks a whole lot!
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Poster: paul
Review:
direct express auto assigned to -kanani logistics in ga. picked up on 1st avail day 2-14 and dlvd 2 days later 2-16- no problems price was good and serivce was good would use again thanks paul wells
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Poster: Ed
Review:
Would like more status messages e.g. When you will pick up, Est. arrival Monday was a holiday Overall, very happy
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Poster: Robert
Review:
Absolutely outstanding, I have had vehicles shipped numerous times before, but never with this level of communication and promptness. The driver was a true joy to deal with. I will call them when I need a transport again.
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Poster: Janet
Review:
The only problem was the license plate had been removed and not replaced. That would have been easy but the screws were missing as well.
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Poster: Jong
Review:
Except 1st attempt delivery company "Canon Traders, Inc. CA" was bad. They did not keep the promise. How often your truck has flat tire near freeway? They were lying big time. "All Waya Transportation Inc." was excellent.
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Poster: Jerry
Review:
Great phone contact, ontime delivery....even though the weather was very adverse... Thanks for the great service.....will recommend and use again...Also, one of the most competitively priced quote.... Jerry Tausend
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Poster: Lynn
Review:
The gentleman wasn't able to give me a copy of the original order which I would need for my insurance company. I had asked that it be emailed to me, which he told it would be - I have yet to rec' it. smec007@yahoo or susan.cadle@comcast.net
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Poster: Jeffrey
Review:
Thanks David did a perfect job
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Poster: Denise
Review:
The entire process in transporting my car from Miami, Fla to San Jose, Ca was smoother than I expected. And the price of $900 was even better. Driver Valer C Pop was excellent and he always kept me d on his whereabout honestly. I will recommend him to all my friends. Thanks Direct Auto transport.
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Poster: Randy
Review:
The car was delivered in only two days after the request and 500 miles later. this company rocks and I am a very happy several times repaet customer. I also put a link to there calulator for price of towing in my ebay ads. Keep up the great work guy! You will continue to see me as I transport and sell cars for a living.
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Poster: Justin
Review:
Direct Express contacted a driver from Marvis Auto Transport and he called us by the second day. He said he would be there by Friday but ended up picking up the car in Las Vegas on Monday. He said he would have it delivered to New Hampshire by Thursday but actually got delayed from the snow and it arrived Friday night. We were able to call the driver on his cell at anytime to find his status. I was really trusting him to deliver the car along with my sons belongings in the trunk of the car. Everything turned out great! The price was reasonably under a grand since other companies tired to solicit there business for over that amount, adding extra reasons to do business with them. The bottom line is: trust and time. Direst Express used Marvis Auto Transport and they delivered both.
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Poster: Matt
Review:
My name is matt hargett and you transported my vehicle from arkansas to new york. I was extremely satisfied with your service. I researched transport companies alot before i found your company. I was extremely thrilled with the price and also that you delivered to me and that was what really sold me. Everyone i talked to was very nice and helpful and very quick to answer the questions i was asking. Tim was the drivers name he was very polite and kept me up to speed with what was going on. If i ever decided to transport a vehicle again i would use your company. Thank you very much, Matt Hargett.
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Poster: Kevin
Review:
Good Communication. Vehicle was picked up within 2 days of order placed. Carrier called me constantly to let me know of the status, progress and delivery date. Received the vehicle within 4 working days. Very pleased.
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Poster: ALAN
Review:
WILL RECOMMEND TO EVERYONE
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Poster: Jan
Review:
Very pleasant and knowledgeable staff on the telephone. Vernon Raynor was a wonderful driver who kept me fully informed and took great care of my cars. A very positive experience all around.
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Poster: David
Review:
Any time you purchase a vehicle there's a certain "nervous anticipation" that comes into play. It's safe to say that these feelings multiply considerably when you are buying a vehicle sight unseen from out of state and you stress not only that the vehicle is what you'd hoped it would be but also in my case that you can get it to your home safely and economically. I'll admit that I was a virgin when it came to vehicle transport. So as many would do, I went online and did a search for the various service providers. After reviewing several options I decided to go with Direct Express. After speaking with them on the phone I felt confident that they were organized and up to the task. They also happened to be a couple hundred dollars less expensive than the other options. So long story short my vehicle arrived at my house faster than the post office could deliver a letter between the same 2 addresses. The driver was experienced and communicative. My car arrived in perfect condition and I am very pleased with the service! I would have no hesitations about going straight to Direct Express first for any future needs and would certainly recommend them for anyone who is looking for courteous professional service at a great price!
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Poster: Geraldine
Review:
I would definately use this company again. They were great!!!
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Poster: Nathan
Review:
Vehicle was picked up in Missouri on a Tues night and delivered in the morning on Fri of the same week in Ohio. Excellent!!
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Poster: Kevin
Review:
Driver was very good about contact and followup, he even had GPS navigation!, and delivery time window was spot on, upon delivery I found him to be courteous and pleasant, even to the point of parking the vehicle as I requested, even jumped it when it failed to start after so much time on the dealers lot~ all and all a posative transaction, I will certainly contact you in the future regarding other auto transportation needs~ Kevin Humphrey~
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Poster: Michael
Review:
Thanks, Great job. I will use your service again.

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Reviews: 3301 - 3350 of 3613
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