What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Jamie
Review:
The service and promptness of your transporter was outstanding! My vehicle's engine was running just enough to get it onto the trailer, or so I thought. It just about completely died right before we got it loaded. The driver, Walter and his son Zack, were amazing! They worked so well together, and you could tell their work was fun for them because they were together. The three of us had a great time getting that 'ol truck up on the trailer! They were fast, knowledgeable, and super friendly. If any of your other drivers are HALF as friendly as these guys were, I would not only use Direct Express again, but I would recommend you to ANYONE on the east coast! Thanks for your low cost and high level of service! (Jamie Havlicsek, 919.610.4630, jamiehavlicsek@gmail.com)
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Poster: Maritza
Review:
good job. I am very pleased with the way you've handled the transportation of my son automobile. Thanks a lot. I had send you a referral already.
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Poster: joyce
Review:
Great job, will use again
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Poster: John
Review:
Order ID 33740. This is my second time using your service. I came back because the first experience was so good. Much to my delight, this time you guys did an even better job! Congrats on having an excellent company that says what they'll do and then does it - on time and on budget! Wayne at Auto Wagon, Inc is a real pro!
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Poster: Wilzecta
Review:
Automobile was picked up and delivered on the dates specified. If information I requested was not readily available, my inquiries would get a response when the information was available. The representatives instilled a sense of trust from the very beginning, which was important because I had never shipped an automobile. I would definitely use the service again without hesitation.
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Poster: Serena
Review:
The car company my car was assigned to was awesome!! They were a little abrupt on the phone - but even with storms and adverse weather conditions- my car was delivered within a day. The person that delivered the car was friendly and did a fantastic job. I would not hesitate to use your service again.
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Poster: James
Review:
driver waited an extra day to make pick-up in Denver when vehicle was not ready yet. Did a great job. Will use again.
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Poster: Calvin
Review:
It was fast, friendly, affordable, and convienient for us. After I put the order in.. it took no time for my auto to be delivered. I would use your services (if needed) again. And I will also recommend your services to everyone I know. Thank - You
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Poster: Frank
Review:
Driver was excellent, helpfull.
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Poster: Harry
Review:
WERE ON TOP OF KEEPING BOTH SHIPPER AND RECIEVER APPRIZED OF TIME ARRIVAL.
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Poster: Ken
Review:
Direct Express personnel were top notch. The dispatcher for the actual shipper was VERY DIFFICULT I have been in the business world for over 40 years and he may be the most obnoxious person I have ever dealt with. The transport driver was courteous and helpful. I truly believe that the dispatcher will cost your firm business if you do not respond to this issue.
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Poster: Michael
Review:
Would definitely use again. The whole thing was a bit bizarre in that there was no paperwork to get back and forth from the driver who picked up the car - almost felt like I was giving my car away but everything went smooth and the car arrived in perfect condition. I'd definitely use this service again. I saved $1000 over what my moving company wanted to charge me. Order# 33206
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Poster: James
Review:
Very good pricing. Accurate timeframe and delivery. Great delivery person...everything was as promised.
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Poster: Jenna
Review:
My car got there right when Chris said it would. He was a great driver and careful with the vehicle, and would definitely use him again. (Quick Silver Transport)
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Poster: Danielle
Review:
This service was trust worthy, affordable and awsome!!! I live in St.Louis and I bought 1986 El Camino from Canton Mississippi. It could not be drove from there to here and the only other option I had was to drive down there, rent a U-Haul truck with a car dolly. I then would have drive the car, the U Haul truck with the car dolly on the back with the El Camino on it. By using the service I saved tons of money, time and GAS. And most of all it didn't take for ever to get here. I would so use this service again!!!
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Poster: Rudy
Review:
Harold, the driver from Golden Key Transport was outstanding! He kept in contact with me and delivered on time! Thanks!
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Poster: harriett
Review:
After doing some research, I found that Auto Transport Direct was not only least expensive, but most professional as well. A transport was found within 5 hours of placing the order. The next day, Joe of D&J Transport was here to pick up the car. 26 hours from order to gone. Joe arrived delivered as scheduled. My 91-year old father (whose car was shipped) had high praise for Joe, too. Thank you all for a job well done. Harriett Miami
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Poster: Tammy
Review:
Price was rather fair - $475, service was swift! Chu Chu Charlie's Driver was very professional. Customer Order # 057I. Overall Excellent Service! Thanks. Tammy Nedal's Inc. (609) 396-3005
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Poster: Bob
Review:
Very happy with your services. I look forward to doing more business in the future. KEEP UP THE GREAT SERVICE. Bob Schwartz Frank Nero Lincoln - Mercury Cleveland, Ohio
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Poster: KINNON
Review:
I THOUGHT THE PRICE WAS EXCELLENT . IT WAS CHEAPER THAN MY FLYING AND DIVING THE CAR BACK. THE DRIVER WAS COURTEOUS AND POLITE
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Poster: Gary
Review:
Thankyou so much for excellent service! Ryan was so helpful and went above and beyond my expectations. He was willing and able to locate and retrieve my car from the Fresno airport in a very timely manner. He stayed in touch and was very flexible regarding the off time. Plus, he had a very pleasant and engaging personality. Thankyou!
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Poster: Birdgette
Review:
I was very pleased and impressed overall with the great customer service I received from Direct Express Auto Transport. Everything worked out very smoothly and I have no complaints whatsoever. The time line that you gave me from the time my car would be assigned a driver to the time that I would receive my car was faster than I had anticipated which made it a pleasant surprise. The driver was very pleasant and professional and arrived on time just like he said he would. He kept me informed of important details I needed to know. I have referred your services to other family members who would like to have their cars transported. Overall customer service from talking to staff at Direct Auto to driver was excellent. I would use your services again.
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Poster: Ayana
Review:
I worked with Wildwood Transport and their service was excellent. They were extremely responsive and everyone I spoke to was extremely helpful. Jason, the truck driver, was a pleaseure to work with and was very helpful and flexible. I would highly recommend sending more of your clients to Wildwood.
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Poster: John
Review:
Driver was very pleasant, helpful with identifying a problem with one of the tires, and was a bit ahead of the time he had estimated he would arrive. The price of the transport was mid-range. I would recommend Largecar Express.
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Poster: Mel
Review:
We believe vehicle was damaged in transport. Pointed out to James on arrival. He would not make note on paperwork stating he believes damage was there prior? We are currently contacting original owner for review. Took digital pictures same day as arrival. Trusting this will be resolved quickly with all parties. order #33053 Mel Behr
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Poster: George
Review:
Excellent transport. Great driver. Very accomodating. Would use again.
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Poster: Matthew
Review:
Was better than imagined. Email responses were prompt and clear. The driver was on time (even early) and was excellent. This was themost cost effective and efficient I would have imagined.
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Poster: Gerald
Review:
I was very satisfied with the customer service portion of my transaction however the vehicle's passsenger side running board was slightly damaged during transport. The buyer of my vehicle was upset with me and I had nothing to do with slightly damaged running board. I've made contact with your customer service reps and she faxed the insurance paperwork directly to the buyer. Stay tuned......
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Poster: Donald
Review:
order number 328-33 I think Amy helped me out. The driver was very personable and nice. He didn't hesitate to let me know what was going on by calling me on the phone. Great service. The phone was piced up on Monday in Denver and delivered on Friday in Atlanta. The price was the best on the web. The only thing was I was never given a phone call the day before arrival. Only on the day it was to be delivered. Which was fine because I was expecting it on Friday anyway. Could you possibly send me a receipt through the mail? My address is Don Karcz 1365 Monroe Drive NE #B6 Atlanta, GA 30324 Thank you. Don Karcz
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Poster: Patrick
Review:
Service was excellent. For the money it was worth every dollar. Thank You.
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Poster: Jerome
Review:
Pick-up within a week. Good communications. Fast delivery. Would like Rick to handle my next job. He is tops. You will get my future business. Jerry
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Poster: JENNIFER
Review:
I would like to say I was a bit hesitant at first to use your service a bit leary I suppose. Pleasantly surprised of the smoothness and promptness of the service. Had a bit of a mix up at first with the 1st driver assigned to my vehicle he had a truck problem but it was quickly corrected by your staff and I was assigned another driver named Mike. He was great. Very Prompt and accomodating. I would definately use your service again. Thank-you, Jennifer Reid
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Poster: Jessica
Review:
Direct Express is an awesome company! It was too easy for words...In fact I was nervous the whole time because it was so easy. My car was delivered just like I left it! Ther service was great and the driver was super funny and friendly. The price was unbeatable and I have already recommended the service to another friend she is satisfied just as I was.
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Poster: Brian
Review:
My car was picked up by Kevin Brown of Abdouls Towing and Transport (Clarkston, GA). He was a nice person, curteous and sincere. He transported the car safely and on time. We were very pleased with this company. Order Number: 32904 Pick Up date - 3-10-08 Delivery Date 3-12-08 I shopped around for several auto transport companies. I used Autotransportdirect.com because you gave me the exact price quote right away online. All the other companies wanted you to e-mail information and they would get back to you later. I liked the way your company did business.
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Poster: Tina
Review:
The driver Don was Great. I would definetly refer others to the company.
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Poster: Joseph
Review:
When the driver delivered my vehcile he asked how I got such a good rate. It was due to your company that I indeed did get such a great rate. You company is outstanding.
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Poster: Brian
Review:
I placed my order online and everything took care of itself after that. It was very smooth. I received confirmation of the order and received a phone call from the trucking company. Pick up was arranged with the seller of the vehicle and two days later the car was in my possession. The price was reasonable, communication was excellent and delivery was easy. I will definitely use your company again when I have the need. Well done!!
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Poster: William
Review:
Natalie, the sales person was friendly and delivered pricing promptly. Price of the transport was fair @ $650.00. Tracking number was #31638. Driver was on time, communicative, curtious, knowledgeable and friendly and businesslike. Communication between the driver and myself was perfect. He called prior to picking up the vehicle, when he got into the city and then when he was a couple of miles from my delivery point. This was very helpful to know of the progress of the delivery. Happy to do business again. William Bristol
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Poster: Bob
Review:
Everything happened as advertised and as planned. How often does THAT happen today! Thanks!
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Poster: Angie
Review:
The express auto transport was excellent I thought it would take at else 7-day, but we recieve the car in 3-day that was wonderful. I would use your service again. Thank you,
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Poster: Carmen
Review:
I WAS VERY HAPPY WITH THE WHOLE PROCESS, FROM START TO FINISH, YOUR STAFF @ THE OFFICE, I SPOKE WITH CONNIE THREE TIMES AND SHE WAS VERY CURTIOUS AND PROFESSIONAL AND THE DRIVER-MIKE WAS ALSO PROFESSIONALINFORMATIVE EXPLANING PICKUP & DELIVERY OF MY CAR, HE TRUELY HAS AN EXCELLENT OUTGOING PERSONALITY,THAT MADE YOU FEEL THAT YOUR CAR WAS IN GOOD HANDS. SO YES, I WOULD USE YOUR SERVICE AGAIN AND I WILL RECOMMEND YOUR COMPANY TO MY FRIENDS. THANK YOU, C.AGNEW
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Poster: Henry M.
Review:
Ray did a great job and I would request him on any future jobs!!! Henry Caldwell
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Poster: Gary
Review:
service was excellent and fast.
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Poster: Jean
Review:
I was thrilled with the excellent service and performance, start to finish. The phone contact person (Shelly) was helpful, attentive and knowledgeable, and she conveyed an image of real professionalism at the other end of the phone. It enhanced my confidence level immediately enough to make me want to place the order. The pick-up/delivery driver from Cars Convey, Inc. (Mario) was wonderful, although delayed a bit from his intended pick-up time. He took great care of my mint-condition 1989 car and delivered it to Chicago in an amazing 24 hours. I would highly recommend your company to anyone. You provided excellent value for my investment and created a problem-free experience with no surprises from beginning to end. Thanks for a wonderful job! Jean Pankow
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Poster: deborah
Review:
This driver, michael chapman, was the most curteous service person i have ever met. i would highly recommend him for the future. Fabulous person! Alway kept contact with me. Please give him as much work as he can handle. He is new in the business and can use all the help he can get. You will never be disappointed. The fee was $850 from pittsburgh to california order #29235 deborah hunter
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Poster: Harold
Review:
Cost competitive and quick delivery. Would reccomend. Vehicle was shipped quickly and with no issues.
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Poster: Steven
Review:
Excellent experience. The car was picked up one day after it was available. We shipped from Massachusetts to Texas and we were concerned about the timing of the delivery. My daughter arrived in Texas on a Thursday evening and the car was delivered at noon the following day! Just seven days. I received quotes from several different car transporters and yours was by far the best. I was very satisfied with the whole process from start to finish and would highly recommend Direct Express to anyone looking to move their vehicle in a timely and cost effective way. Thanks again. Steve Mansur Auburn, MA
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Poster: Steve
Review:
Office and Driver Did A good Job. Thanks Satisfied customer...Steve Scholz
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Poster: Randy
Review:
YOUR COMPANY WAS VERY PROFESIONAL FROM THE FIRST PHONE CALL TO THE FINAL DROP OFF. I HAD TO MAKE A COUPLE OF CHANGES ON THE PICK UP DATE AND YOU WERE VERY ACCOMIDATING. YOUR PRICE WAS VERY REASONABLE. I WOULD RECOMMEND YOUR COMPANY TO OTHERS AND I WOULD USE YOU AGAIN IF I NEED TO IN THE FUTURE.
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Poster: David
Review:
Painless. Great prices! Lowest out of all contacted. Friendly staff nice driver. Will use again for all my transport! Dr. David Cheatham

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Reviews: 3251 - 3300 of 3613
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