What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: minhee
Review:
Excellent, professional service. Will use your service again!
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Poster: Anand
Review:
Simple Great and Hassle Free Experience.
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Poster: keith
Review:
driver called and was exactly on time. He told me he would be there at 8 am and was in my driveway at 7.59
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Poster: Eric
Review:
I was searching far and wide for a quality place to ship my vehicle. The service and ease that I received was great. There were no hassles at all! My driver showed up promptly and my car was delivered on time as well. I would recommend AutoTransportDirect to anyone that wants to get a car transported.
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Poster: Chani
Review:
great service great price great overall experience!! Thanks!!
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Poster: Michael
Review:
Good experience. Staff was helpful, website was clear and easy to use, pricing reasonable. Would like the option to pay extra for guaranteed pickup and delivery dates. The staff did make every effort to have my car picked up on the date I needed it, and it was delivered the next night. Thanks!
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Poster: Melinda
Review:
Would definitely recommend you to friends and use you again.
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Poster: John
Review:
My order #34484 the driver deliveder my turck in time i would used this company again and recommand the to my family and friends and price was not bad at all compair to other company out there
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Poster: Gary
Review:
I thought the driver to be an excellent employee that brought me my car as he said . The ladies that i spoke to on the phone were helpful and courteous. Thanks Gary
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Poster: Dosha
Review:
Briana was very helpful and the pickup time was actually a little earlier than I expected which was great. Shipping from Texas to New Jersey in (4) days was excellent. I've used another shipping company before and they need to be put out of business. Thanks Direct Express
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Poster: kieth
Review:
Excellent service. The car was delivered very quickly and was in perfect condition.
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Poster: Dennis
Review:
Vehicle was picked up on time, driver contacted me to arrange delivery time and was there with the car at the specified time. Vehicle was clean, no damage, and the cost was $200 less than everyone else I contacted. Good deal!
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Poster: Phillip
Review:
I can only say I think you are a company that others should pattern themselves after . I look forward to using your services again . Thank you very much . PHILLIP JOHNSON
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Poster: Patrick
Review:
Price was excellent All contacts were helpful and quick to answer my concerns. Thank you for a great auto transport. Pat
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Poster: Charles
Review:
Bill (driver) was courteous & efficient. Delivery was made in a timely manner. On the day of delivery he called several times to me on his location. I am very satisfied with his performance and will use your company again.
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Poster: Mark
Review:
Surprisingly fast. Amazed to get car picked up in Virginia on Thursday and delivered to Utah on Saturday night.
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Poster: grant
Review:
Everything went very well, my only issue was that the carrier had a vehicle on the truck above my vehicle that was leaking oil. I literally had over a quart of oil all over my vehicle.
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Poster: Pahong
Review:
This is my first time having my car transported by a truck. I have searched a lot of company websites and they all gave me much higher prices. I almost gave up because I couldn't afford the high price. I kept searching and finally I received a quote from Direct Express Transport which was $750 compared to $1000 and more from other companies. When I saw this quote honestly I couldn't believe it and I was nervous but I called the company to find out anyway. I kept calling them to check them out until the third time I decided to place an order. I placed the order on late Friday afternoon and my car was picked up on the next Friday in Twin Falls, Idaho and I received my car in Atlanta, Georgia on Tuesday. This is so good. I'd recommend this company to everybody i know.
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Poster: Jeff
Review:
great service, saved me time and money, driver was great
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Poster: Ranjith
Review:
Excellent driver (Wayne). Picked up and delivered the vehicle on time, just in 3 days. Thanks Wayne!!!
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Poster: Sandra
Review:
I was most impressed with every segment of your company. Brittany and Brianna were very pleasant, knowledgeable and eager to assist. The transport was assigned immediately to a truck. The time span from the call to set the arrangements to the delivery of the vehicle was extraordinarily swift. The driver was polite and arrived within the time frame that he quoted the evening before. His truck was immaculate and he was extremely professional. Your company, employees and the truck operator are to be commended on their high work ethics. Thank you for all your excellence. I would most definitively use your services again. It was a pleasure doing business with you. WONDERFUL SERVICE11
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Poster: Joseph
Review:
34803 All contact and communication with your company and the Driver who delivered the vehicle, the total amount, the fast and timely careful delivery were all excellent, and I will definitely recommend this company to anyone.
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Poster: Ralph
Review:
having my car transported was a very professional and pleasant experience the delivery driver was very understanding of my feelings as this was my mothers car that i inherited when she passed away in december i would like to say thank you all very much for a wonderful experience and also god bless and keep you all in good health thank you all again sincerly greatful ralph corrin
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Poster: Max
Review:
Best shipping prices !!
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Poster: james
Review:
Great service, would recomend to anyone. The entire job from scheduling the pick up and delivery went well and according to plan.
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Poster: Vincent
Review:
I could have used advanced notice for the pick-up. I received an e-mail on the same day that the vehicle was being picked up (March 31st). Considering that the order was placed about 4 weeks before the desired shipment date, a 24 hour notice would have been very helpful. Instead, I received a call informing me that the pick-up would me made in two hours. Notwithstanding the above, I was satisfied with the service. Thank you.
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Poster: michael
Review:
Excellent communications as for pickup and delivery
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Poster: geraldine
Review:
I was very pleased with your serviceand the driver that delivered it. During the whole ordeal of having the accident and then having to get things done and approved by the Insurance Co I wasn't sure how my car would arrive and how long it would take. After talking to your represenative We felt assured that we would be getting the car back in a timely manner. We were so pleased with the Insurance Co and your Co that I can't say enough about the both of you. Thank you, George Lee Jr Geraldine Lee
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Poster: Jacob
Review:
This is the first time I have needed to use an auto transport service and the experience could not have been better. The service was exactly as promised and the rate was one of the lowest I found. Pick-up was five days afer I placed the order. Coast to coast (Maryland to California) transport was six days from pick-up to delivery. I would not hesitate to use your service again, and would gladly recommend it to someone else. order #33968
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Poster: bobby
Review:
Best I ever came across. Thanks, Bobby
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Poster: Todd
Review:
Mark Hall was super courteous and helpful. I will use him again to transport our two remaining vehicles.
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Poster: Mendel
Review:
Everything was handled very good. The car was picked up on the day he said it would be and I was very impressed with the driver. When he pulled away with the car I felt very comfortable that it would arrive at it's destionation when I was promised it would be. He was very curteous and friendly.
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Poster: Joan
Review:
Good service. With the rising price of fuel, I congratulate the carrier on being able to provide this service at this price.
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Poster: Amanda
Review:
Jon from JS Services was great! If we needed to, we would definitely use him again and refer him to others! He was going to be later in the day than he anticipated in picking up the car so he called to let us know. He was up front and honest about everything and gave us his cell number to contact him for any reason. With all of the scams out there now with people holding cars for hostage, we were very nervous about shipping the car. But Jon was great and quickly erased any negative thoughts or concerns we had. Thank you for making it so easy!
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Poster: Michael
Review:
I was very impressed that the scheduling was set up on Friday, vehicle picked up Saturday and delivered on Sunday. The Driver was also courteous and friendley. OUR ORDER # WAS 34278. Regards, Mike Paul
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Poster: Deborah
Review:
Once the transport was assigned to Jubilee, communication wasn't great. Once we finally heard from the driver, he was accommodating and friendly and the car arrived in good condition. Overall, it was a satisfactory experience.
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Poster: E
Review:
TALK ABOUT SAME-DAY SERVICE!!!!! UNBELIEVABLE!!!! TRUE STORY...I WENT ONLINE IN THE MORNING TO BOOK AN AUTO TRANSFER TO PICK UP MY CAR FROM NAPLES FL TO MIAMI FL AND WITHIN HOURS THEY'D ALREADY FOUND A TRUCK...& TO MY SURPRISE I DIDN'T EVEN KNOW THEY FOUND A TRUCK & THAT THEY WERE EN ROUTE TO THE DESTINATION UNTIL MY DELIVERY PERSON CALLED ME TO TELL ME THAT THEY WERE ON THEIR WAY!!! NOT A BAD PRICE EITHER TO BE QUOTED FOR $300 & SAME-DAY SERVICE EXACTLY WHAT I PREFERRED ALTHOUGH I WOULDN'T HAVE MINDED IF THEY DELIVERED A COUPLE OF DAYS LATER WITHIN THE WEEK BUT HOWEVER BEING A NOVICE AT THIS I WAS KIND OF SKEPTICAL ABOUT USING BROKERS/PAYING TOO MUCH/NOT GETTING IT DELIVERED IN A REASONABLE TIME PERIOD AND WHAT NOT BUT THIS IS THE FIRST AND BEST EXPERIENCE I'VE HAD...THANK YOU DIRECT EXPRESS!
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Poster: Charlene or Kim
Review:
Vehicle was transported from Texas to Florida. Excellent Job. Thanks Direct Express and truck driver Dave with Lightning Transports. Quick Service. Great price. I would definitely use Direct Express again.
Stars:
Poster: Julia
Review:
We were very pleased with the service and everything went great. For us, the driver was always reachable by cell and kept us informed of his schedule for delivery. He was very professional and did a great job. We appreciated that he knew to put our convertible on top of his trailer because of the possibility of staining the convertible canvas if anything leaked from above. We realize now that the driver is the key part of the service therefore the company has to hire the best or their service will not be. My wife reviewed several surveys on line and we picked this company because their survey scores were very good and they were also the best price we could find. I would definitely highly recommend Direct Express Auto Transport and we would use them again.
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Poster: John
Review:
I was totally impressed with the professionalism from the initial contact through the pickup and delivery of the vehicle. Everyone was courteous, professional and helpful. Information provided was timely and accurate. I have never done this before but I certainly will not hesitate to call again if I need to move a vehicle. You made it easy, painless and cost effective. My thanks to your great team of professionals. The driver, Mr. Jim Trusler was really super. He was on time, professional and careful and helpful at both pickup and delivery. My order number was: 34058
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Poster: Anthony
Review:
We were very pleased with the price to transport our car to Maine. It was very dirty when it arrived but that is par for the course and did not expect any different. It is a long way to haul a car. And no agreement was made to wash it. We were thrilled at the timely fashion it was picked up and delivered precisely on the day that was said it would. Driver was friendly and reassuring that it would go well. Thanks for a job very well done. Mrs. Poulin
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Poster: Man
Review:
You guys awesome, delivery or pick up was on time. I'll recommend to all my friend to your web site. you guys are so good and the price is incredible compare to other transportation.
Stars:
Poster: Glenn
Review:
Pioneer did a fantastic job keeping the records strait and delivering on time. 6 days coast to coast with 9-10 stops is no easy task. I appreciate the excellent attitude and service. Glenn Long Glenside, PA Transporter: Pioneer Auto Transport Driver: Scott Dispatch: Kelly (CA)
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Poster: Greg
Review:
Very good, i plan to make you my first call next time. Your rates are good also.
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Poster: Anthony
Review:
You all have done a great job. You will have my next business for sure.
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Poster: Laura
Review:
I spent a lot of time on the internet searching for a reputable company to transport our Daughters vehicle to California. A day or two prior to ing the company I watched a segment on the local news detailing the poor service by one transport company (not this one) and they suggested that you check out the Better Business Bureau and the companies with favorable reviews and no complaints. So I went back to the internet and did more research. I found Direct Express by checking out the BBB's suggestions. Direct Express was the easiest company to deal with and just as inexpensive as the rest. Don't be fooled by the companies that want extra to get your car there by paying extra hundreds of dollars. Direct Express was on time, both in pick up and delivery. They stand by their word. I must have my daughters car shipped back home to NY in late July and you can bet that I will go right back to Direct Express for the transport. Thank you Direct Express for your professionalisim! L Harnden Transport #33306
Stars:
Poster: Charlie
Review:
No problems Good experience
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Poster: Rodney
Review:
My driver (Tom) experienced issues with keeping the hood completely latched on my 1954 Bel Air. He placed a strap across the hood and fenders that damanged the custom paint job. I completely understand the position he was put in, and he called to inform me that the damage was happening. I instructed him to use his judgement, and that safety for him and others on the road was the most important. My only complaint is that I feel the damage may have been avoided or minimized with proper padding under the straps at the points where they made contact with the car. I'm sure that scheduling and the urgency of the situation contributed to his decsion to use the straps in the manner that he did. Overall, the communication, etc. was excellent and I would use your company again in the future.
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Poster: Joy
Review:
I book my transport in the morning and my vehicle was here the very next evening. I was surprised and extremely impressed with the quick service. In fact Direct Express beat the post office sent vehicle paperwork that was sent a day earlier. They also had the lowest bid shipping quote. I have already recommended them to a friend who restores classic cars.
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Poster: Brian
Review:
I think everything moved very well. Just communication was not totally present. I got called when driver was an hour away but not before that. Cat Express delivered the car in style ans was very prompt. I will always use both of your companies in the future for any car transport ventures in the future.

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Reviews: 3201 - 3250 of 3613
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