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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Cara
Review:
The driver that delivered our vehicle was a great guy and very easy to deal with. We appreciate your services, and the price was very reasonable.
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Poster: Trang
Review:
I was very happy with the service. They came to pick up my vehicle at a resonable time. They told me it was probably going to arrive to its destination on a Sat and sure enough it did. The price was very resonable too, I had called around for quotes from different companies and you guys were the cheapest. It was Town and Country Transport...thanks for finding them. I will definitely use them again :) Trang
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Poster: Sylvia
Review:
Good service. Lead and shipping time was very efficient, exceed my expectation... Carrier is very nice and carefully. Thank you!
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Poster: Katie
Review:
Thank you for making this such a simple and painless process. Our car arrived in perfect shape and on time. Will definitely use again this fall when it's time to go back to Texas. Big thanks to Frank, Rosa and the rest of the team! Katie and Andrew Curry Austin/San Francisco Order Number: 40375
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Poster: John
Review:
I checked aroung with five different transporters. This company had the best rate, and the best delivery time out of all. The woman I spoke to was professional and very helpful. I would suggest this to anyone I know needing to transport a car in the future. Thank you so much for your help ladies. John O'Neill
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Poster: Sepehr
Review:
You guys did an outstanding job. Worked out the pick up time nicely and delivered in a very timely manner. Will definitely do business again with you in the future. thank you.
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Poster: Broc
Review:
The only issue I had is when you sold the load to brothers, the guy called me only an hour and a half befroe he is supposed to be at my house. ( what If I had been working, i would have nto been able to meet him. ) and it is c.o.d. so he would have been waiting. Also the guy got lost getting to my house 2 times, and my brother saw him in town and brought him to my house, can't they afford a 200 dollar gps? So I had to wait abotu 1 hour from when they said they were going to be there thank god my brother was there or ir would have been longer. But the price was right 150-300 less than everyone else. They picked it up in good time. car was undamaged Plus when I got the email today, I had no idea that this was the hot chick transport company, next time I will know. thanks Broc 920 960 0555
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Poster: Dolores
Review:
The gentleman, Jonathan picked up the car in a relatively timely fashion was courteous and professional and we would be happy to use your service again. Thank you.
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Poster: john l
Review:
I would recommend you in a heartbeat. The cost to transport from Arizona to west coast Florida was very fair. My initial call was answered quickly and with competent help. The whole experience was positive. My driver "Joe" called at pick up,enroute and when he was in my area. I used Federal Carrier. Excellent...Thanks again....John B.
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Poster: Krishna
Review:
Yup, this is my first time and I am really happy with how things went. Great work. Thanks so much for getting my vehicle in perfect condition.
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Poster: Hariraj
Review:
Thank you for your services. Pickup was prompt and a couple of days earlier than the 7 day estimate. Delivery occurred in ~2 days and the driver was very courteous and friendly. The car arrived in great condition and the driver walked through the inspection of the car with us at pickup time and allowed us to look over the car at the time of delivery appropriately. I would recommend your company to others and would use you again. Thanks!
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Poster: jennifer
Review:
This was my first experinece in having a vehicle shipped. Needless to say I was a little worried, but I had no reason to worry. The shipping company was great to work with. They answered all my questions and were very helpful. They found a carrier quickly and notified me right away. The carrier was very friendly and patient while I got everything ready for vehicle pick-up. I would suggest this shipping company to anyone in need of having a vehicle shipped. I owe a huge thanks to the shipping company and the carrier!!!
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Poster: Mark
Review:
bug deflector was broken but no damage to car. contractor was great. can't remember their name now. will use again.
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Poster: Seongho
Review:
Thanks for the driver and I appreciate his effort and time.
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Poster: Bernie
Review:
Everything went very smooth. I would recommend you to anyone moving a vehicle. Thanks.
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Poster: nancee
Review:
The driver that picked up the car was great, very pleasant and knowledgable.
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Poster: Kevin
Review:
excellent experience and EXTREMELY prompt
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Poster: Jeffrey
Review:
The transport company Dusk till Dawn Transport delivered the vehicle 5 days after the vehicle was assigned. The delivery driver Larry, was very professional & courtious. My communication with him was excellent! However, the lady who answered my inquiries at Dusk till Dawn, gave me poor, lack of communication, and was very impatient on the phone with me, when I inquired about my delivery. The customer service from Auto Direct Transport was also excellent, quick responses, and communication through emails & on the phone! I will definitly use your service again, in the future. Thank you for a safe, quick, no pressure, quality service.
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Poster: Susan
Review:
Very pleasant and professional truck drive (JS Transport Services-Gustavo).
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Poster: Michael
Review:
Great Rates! Very accommodating! I shipped my car from Chicago to Los Angeles and had no problems. Very happy with the service and transport time.
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Poster: Brennan
Review:
Overall unbelievable experience compared to some of the horror stories I have read. The only bump in the road was Luxury Lines had told the driver that the amount due on delivery was $100 more than what I had been quoted. However, I placed a call to Direct Express Auto Transport, the morning of the delivery and everything had been cleared up by the time the driver arrived. Also, my vehicle was not wanting to cooperate by starting and the driver assisted trying to get her to start and when she wouldn't, assisted me in getting the car into my driveway by towing it there with my personal truck. Thanks to everyone that made this relocation so much easier! Order Number: 39794
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Poster: Priscilla
Review:
We will most definitely use your service again if we are in need of auto transport. Everyone I spoke to on the phone was courteous and extremely helpful. I liked the fact that I could track progress via my email account. The actual driver (Eric) was fantastic. He notified me when he picked up the car from the dealer and as he got closer to Fort Worth. Very professional. All in all a great experience from start to finish. I will put you on my "highly recommend" list. Thank you so much! Priscilla Veeder
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Poster: john
Review:
Extremely satisfied with the speed, price and overall experience. Car was picked up in one day, and was delivered a day earlier than the driver predicted, very cool driver too. I will definately reccommend to other people.
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Poster: Ryan
Review:
Kurt did an excellent job transporting my Supra. I reccomend Rapture Transports to anyone.
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Poster: Robert
Review:
Driver Bob was responsive, prompt, polite, personable, and resourceful, all the attributes those who wish to transport a vehicle or anything else would wish for in his/her driver. He picked up my daughter's car in Columbus, Ohio, during a howling storm (lightning, thunder, tornadoes!), at the time prearranged, drove through some horrendous road conditions in Iowa, Nebraska (headline flooding, etc.) with nary a complaint and with an arrival to the minute of our arrangement. What more can one ask? Contact with Direct Express was equally smooth, all good. Our order number was 38882. Thank you all. from Robert Liroff
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Poster: Emily
Review:
Everything was very professional and prompt. The only complaint I have is the front bumper was a little loose - It rides very low so I think it may have drug on the ground either putting it on the truck or taking it off. Other than that, everything was perfect.
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Poster: RITA
Review:
I would recoment Jubilee Express to anyone haveing a need to ship a vihicle. The driver was very professional and courteous.
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Poster: Hans
Review:
The service was excellent and i was surprised how fast they did it. Drivers were respectful and even willingful to deliver at late hours. Great job and service!
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Poster: paul
Review:
First time I shipped a car and had worries. Quite satisfied with the entire process and would happily recommend Direct and Coval to anyone needing to ship a vehicle. I called on May 24th requesting that the vehicle be picked up by the end of May. It was picked up on May 30 and delivered on June 3...exactly as I had hoped. Thanks for the professional and friendly attitude from my first phone contact to the driver.
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Poster: Paul
Review:
WOW! I looked at numerous companies. I studied BBB ratings, transport review ratings, rip off reports, and looked at prices from 15 different companies. When I saw Direct Express was one of the cheapest, it concerned me. Some other companies tried to scare you off from cheap transports. This particular transport of my 1978 Trans Am from Minnesota to Delaware was exceptional. Not only did they pick up the vehicle two days after I placed the order, but they delivered it to my door only four days after pickup! The driver was extremely courtieous and caring about his cargo. I have never been so amazed by such wonderful service...and it cost me HALF of what other companies wanted! Great job Direct Express and Right Way A/T!!!
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Poster: Tracy
Review:
David King from King's Tranport was great. He gave us s along the way and was very pleasant. Would use again.
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Poster: paul
Review:
Thank you for good work, everything handeled in a professional manner, good communication and prompt pick up. I would recommend Direct Transport to nyone, who needs worry free move........
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Poster: Linda
Review:
PICK UP AND DELIVERY WAS GREAT AS WAS THE PRICE!! THE DRIVER WAS FRIENDLY AND HELPFUL. I WOULD ALWAYS USE YOU IF I HAVE ANY OTHER CARS TO SHIP!!! AND THE WAY MY GRANDDAUGHTER SEEMS TO BE GOING THROUGH THEM,YOU NEVER KNOW!!!THANKS AGAIN,FOR THE GREAT SERVICE!! LINDA COGBURN
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Poster: Dina
Review:
Email instructions need to very clearly state that cashier's check needs to be made out to the carrier and NOT to Auto Transport Direct. I didn't understand this and couldn't use the cashier's check I got so had to scramble to come up with cash by getting some from co-workers, etc.
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Poster: Lauren
Review:
I simply requsted to transport my vehicle from Washington st to Illinois. Mindy helped me out by keeping my vehicle in the company lot until I was able to get to Illinois. I will with out a doubt, use and recommend your company.
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Poster: FRANCISCO
Review:
Awesome and fast service.
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Poster: Helen
Review:
I would definitely use your service again. I was first assigned Carson Shipping from California. I was very concerned because Carson Shipping had an "F" rating on the Better Business Bureau. I spoke with the customer service rep from Direct Express. The rep was extremely helpful and apologetic. I greatly appreciated the ease in which I was able to change the carrier and also the date that my vehicle was to be picked up. I was then assigned Guffey Trucking. I was impressed that Guffey Trucking was able to pick up my vehicle on the first day it was available. Guffey Trucking was prompt and professional and timely in their delivery of my vehicle. I would recommend Guffey Trucking and would use Guffey Trucking again. Thank you for your wonderful service. I recommend and would use Direct Express again.
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Poster: Ray
Review:
THIS WAS THE FIRST TIME I USED YOUR SERVICE AND OF COURSE I WAS SCEPTICAL. AFTER PLACING THE ORDER THE PICK UP WAS SOONER THAN I WAS EXPECTING AND THE DELIVERY WAS ALSO QUICKER THAN I WAS FIRST TOLD. THE DRIVER WAS SAW VERY PLEASENT AND CURTIOUS SO, OVERALL FOR WAS A VERY PLEASENT EXPERIENCE AND I WOULD USE YOUR COMPANY AGAIN AND ALSO RECOMMEND YOU TO MY FRIENDS. THANK YOU FOR GETTING MY CAR HERE SO FAST AND UNDAMAGED REGARDS RAY LECLERCQ
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Poster: Lynn
Review:
driver(francisco) was very nice and professional.
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Poster: Lawrence
Review:
After my initial call, within two days a pick-up time was established. I received a call from the driver informing me that he had loaded the vehicle and was ready to proceed to my location. However, since it was late in the evening and he wouldn't be able to arrive until at least 1 or 2am, he offered to make delivery promptly at 7am. The vehicle was delivered as promised and exactly on time. The driver was kind and courteous. Direct Express did everything they promised. The car was transported quickly, it arrived in good shape, and their communication during the process was great. I highly recommend their service.
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Poster: Junxia
Review:
Hourglass Trans. They are fast and really excellent auto transport. I will use again and also recommand my friends use it.
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Poster: Jorge
Review:
I realize it is difficult to control; however, the car was EXTREMELY filthy, including oil and heavy dirt - possibly hydraulic oil and motor oil from the truck exhaust. The delivered car was so dirty that it made it impossible to inspect for scratches and/or light damage. After the car was accepted, taken home and washed, a chip on the front windshield was discovered and a corresponding scratch on the hood where an object must have hit the hood, bounced off and hit the windshield. The service advertised was door to door; however, the truck refused to enter residential streets. I had to arrange a pick up at a Walmart/Lowes parking lot. thank you, Jorge Torres Transported vehicle was a 2005 Cadillac XLR jorge_torres@kindermorgan.com
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Poster: Aaron
Review:
Was very prompt and helpful. I would have liked the communication of when the person would be there to pick up the car to be a little more direct. I was sent a statement the a truck had been assigned to my car, the next day they were there. I was not really told what day at any point, they just showed up and were ready. But it was nice to have such prompt service, just unexpected from the time people said, assigned to the time truck was there.
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Poster: Robert
Review:
Good Morning, Overall it was a very good experience, The driver- Danny, was one of the nicest people that I have ever dealt with, He explained everything very clearly, and he had perfect contact with me here in Michigan, and my son in Las Vegas.. As for the price, we did shop around online, and your price was the most reasonable.. If I ever need to ship again, you can be sure that I will check with you first.. THANK YOU R.J. HARKLEROAD 2619 MOAK STREET PORT HURON, MICHIGAN 48060
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Poster: bill
Review:
First time user, I doubt I will be using another transporter. But if I would, Direct Express would definetly be my choice. Bill Chandler
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Poster: Rina
Review:
John Northup was a very polite and respectful gentleman. When he arrived at the delivery site, he took luggage out of the car and carried them up a flight of steps for my 85 year old client. I will always use Auto Transport Direct. My experience last year was equally exceptional and I would recommend you to all my clients. Thank you.
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Poster: ANN
Review:
BACK GLASS ARRIVED BUSTED OUT, BUT IT WAS DUE TO THE CONDITION OF THE CAR. (NO FAULT OF DRIVER)1970 WITH WORN OUT SEALS IN BACK GLASS. DRIVER WAS VERY NICE AND MADE SEVERAL CALLS TO INFORM ME OF DELIVERY TIME AND PLACE. PICK UP WAS SCHEDULED QUICK. VERY SATISFIED WITH YOUR COMPANY AND WITH THE DRIVER!!!!!! ORDER #38647
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Poster: Allen
Review:
I am extremly satisfied with this company and I will recommend it to anyone that need their car transported.
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Poster: Ryan
Review:
Efficient reasonable rates friendly on time!
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Poster: Bernt
Review:
My only "complaint" would be that I did not receive a invoice for the deposit paid by credit card when placing the order.

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Reviews: 3051 - 3100 of 3613
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