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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Blaine
Review:
Overall service was good but I exspected a call a day or 2 before delivery so I could make arrangements to be home. I was contacted late morning on Monday 7/7 and told the car would be delivered @3:00pm the same day.
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Poster: Peter
Review:
Exceeded my expectations. Picked up my car the first day it was available and got it here in one day in pristine condition - didn't even need to wash it. I was probably the beneficiary of a perfect window of scheduling, but a great result either way.
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Poster: brian
Review:
Great fast service. Will use again. Thank you.
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Poster: Woodard
Review:
Randy, the driver once contacted by you, returned our call within 30 minutes , he then made contact with us several times to keep us up to date with his estimated time of delivery, he was very professional with the delivery. He did a great job. (He delivered on a holiday weekend) He backed his truck down our block, we are at the end of the cul-de-sac, we've never seen a driver with better backing skills. He pointed out anything he noticed with the car on his inspection. Nice guy, great driver. We have had cars delivered before and your service was so much better, as promised, thank you Woody and Gayle Gates, the vehicle was picked up from Lincoln Land in Clearwater, FL. I do not have the order number. The car is 2003 Ford Thunderbird. email address gatesfam1@yahoo
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Poster: Herschel
Review:
Very satisfied with overall transport. Excellent service. Would recommend and use again.
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Poster: Matthew
Review:
Rick from D & D was great. Thank you for a smooth transaction.
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Poster: Harold
Review:
Thank you for getting my cars to me. I called at the last minute (and on a Saturday) after another transporter failed to pick up my vehicles and Alex got me scheduled. The pick up went smoothly and I was d and advised about my transport all along the way. My cars were delivered on time with no damage and the driver, Rick, was very plesant. I would not hesitate to use your company again and would recommend your company to anyone looking to transport their vehicle. Thanks again!! J. Lamm
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Poster: Harold
Review:
Thank You for getting my cars to me. Your company helped me from a disaster with another transport company to getting my cars moved (at the last minute) and I was kept up to date along the way. I would use your company again and will recommed you to anyone looking to transport their cars. Thanks again!!! J Lamm
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Poster: Robyn
Review:
To whom it may concern: #41519 F & S Transport I really appreciated the phone calls from the driver keeping me d. The driver was very polite and seemed to understand how important keeping in contact makes things go easier. This allowed me to with my customer which made him very happy. This man is a credit to your company. Thank you, Robyn Robinson Commercial Fleet manager Larry Miller Dodge 8665W. Bell Rd Peoria, Az. 85382
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Poster: joseph
Review:
WE HAVE ONE MORE PICK UP IN IOWA. WE HOPE THAT IS PUT ON A TRUCK BY 7/8 AT THAT TIME WE WILL SUBMITT THE REVIEW. THANK YOU
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Poster: Ericka
Review:
This was my first experience with having an automobile transported. I am extremely pleased with the entire process from start to finish. Your company was professional and efficient and the driver was great, making sure that I was alerted in advance of the pickup and delivery times. I would definitely use your company again and would be quick to recommend you to anyone needing the service. Thanks
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Poster: Dorothy
Review:
We were assigned a carrier within two days of our request. We were given the phone number in Boston and in California and there were no problems on either end. P&K Carrier was the trucking company and I would use them again.
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Poster: Don
Review:
i had a very excellent experienince with both transport direct and the driver who delivered the car thank you all don
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Poster: Omar
Review:
Quick Tranz was my assigned carrier. They did a pretty good job. The driver Omar was exceptionally corteous and did a great job.
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Poster: Krishnakumar
Review:
A seamless procedure end to end! I placed my order online on 6/18. Vehicle was assigned to a truck 6/19. Driver called about 2 hrs before pickup on 6/25. Vehicle delivered on 7/1 without incident. The good part was that I had the driver's cell number and could call him ahead of time to plan the -off at the destination. Thanks to Transilvania Express, the carrier and Matt the driver! I would surely recommend Direct Express to anyone else looking to move their vehicle.
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Poster: Jennifer
Review:
I haven't received the car yet so can t answer vehicle condition, but my mom said when he picked it up, he was very nice and knowledgable, it was the 1st car on the transport vehicle and then he had to pick up 2 cars in new jersey so I didn't expect to get the vehilcle for 7-10 days, N.Y. to arizona is a long drive.
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Poster: James
Review:
I was very satisfied with the service your company provided form start to finish. The customer service representative worked with me very closely and answered all of my questions and concerns (and the price she quoted me was $25 cheaper then the online price!). Your website is put together very well and had all of the necessary info to very your status w/ the BBB and the Department of Transportation. The driver called me on the very first evenihng that my car was available to be picked up and delivered it to my brother in only two days. Everything worked out so well that I also recommended you to my mother is also having a good experience. Thanks.
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Poster: Sean
Review:
The trucker told me that their company only honor cash, but still took my certified check.
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Poster: Ray
Review:
Best price, Great driver. Thanks. Would use again
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Poster: Art
Review:
excellent service said he was going to be at a certain time,came 5 min early.delivered car on time .no problems
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Poster: Michael
Review:
I was very impressed. I wish I found you in the first place as the first broker/carrier completely let me down which cost me hundreds of extra dollars. You found Wilson's transport and they were great! They were very prompt in picking up the car and delivered it exactly when they said they would. They took good care of my car. Thanks!
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Poster: william
Review:
...any contractor hauling japminitrucks shud kno ahead of time that width of these vehicles is much more narrow that standard vehicles, and shud be able to adjust ramps to the width of these small vehicles...thanks...bill...
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Poster: Steve
Review:
Your driver Ricky was excellant
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Poster: Raymond
Review:
Could never contact someone from RPM logistics about a delivery date. They only contacted me about an hour before the car was delivered.
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Poster: Jared
Review:
So far, so good. I will know best when the car shows up to the deliverly address. But all is on schedule. Thanks, Jared Droke CHAL Productions INC. jdroke@chalproductions.com 310-339-4469
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Poster: Chiu
Review:
Very quick and reliable. Easy to get quote and place order. The driver delivered the car right to the house.
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Poster: Richard
Review:
I never realized shipping my daughter's car two thousand miles could be so easy. Customer service was excellent. The drivers picking up the car were friendly and professional. The car was delivered to my daughter's door one day ahead of schedule. I would not hesitate to use this company again should the need arise.
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Poster: Julie
Review:
Les was super nice and accomodating. Could not have asked for a better driver. Wonderful service from Starr Fleet! Thanks!!
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Poster: Richard
Review:
DB the driver from Wolf Trucking was great about staying in touch and was a pleasure to deal with.
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Poster: Larry
Review:
No problems, showed up on time, good price! thanks,
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Poster: Nicole
Review:
We were very nervous about shipping our car to our new home. Acworth Auto Transport in Georgia called the day our order was placed. She was very nice and answered all of my questions. When the driver picked up the car, he was very nice as well and put us at ease about trusting our car to someone. The car was at the destination overnight and Acworth Auto Transport was great about scheduling the delivery. We delivered it to a friends house and the transport company worked around their schedule. The price quoted was the lowest and I believe we still received excellent service. Both Direct Express and Acworth Auto Transport were great!
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Poster: John
Review:
Excellent service. All of the people dealt with were friendly, courteous and easy to contact. The vehicle was delivered in the same conditition.
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Poster: Philip
Review:
Direct Express was able to find a driver quickly. Alen Trucking picked up and delivered the car on time. Driver kept good communication with the customer. Very good, would recommend to my friends.
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Poster: Jaishri
Review:
will suggest to any of my friends. excellent service.
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Poster: Chris
Review:
Great job. I now have two other cars to go back and will be calling early next week. Thank you. Chris Lomax
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Poster: jay
Review:
Thanks for promt efficient service.
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Poster: Marcelo
Review:
This was a quick and effortless transaction. I would recommend your organization highly. Marcelo
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Poster: Carol
Review:
Within 8 hours of soliciting the service a driver contacted me and the vehicle was picked up within 8 hours. Driver was competent and delivered the vehicle fwithin the estimated delivery time slot.
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Poster: Eric
Review:
Harry with Adams Transporters - IL was great. Would recommend him to anyone. He had issues with his trailer so pickup took some time but was still within the 7 days.
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Poster: norman
Review:
Direct Express e- mailed me within 3 days of placing the order of finding a transport truck. It took about 5 days from that point that the trucker Quality Transport picked up the vehicule in Hendersonville NC. Quality transport picked the vehicule up ib a Tuesday and delivered it to Buffalo on a Thursday. The driver paid extreme attention to the condition of the vehicule and it was delivered in the same condition as when it was picked up. There is a reason why Direct Express is number one in the business! I would definitely use them again. I could not drive the vehicule there for $675
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Poster: Badri
Review:
I picked Direct Express after reading their excellent reviews on Transportreviews.com. I can't be happier that I did!!! Everything was painless - the quote was automatic and very competitive ($1100 for a move from Pittsburgh, PA to San Jose, CA). The ordering was easy and within moments, I had a confirmation. Then the good part begins. Within a day, I had a transporter assigned to my move. The car was picked up on Monday evening (June 16th) by Motion Express. The driver and his assistant were very courteous and professional as they noted the minor scratches and dings already on the vehicle. When I asked when they expected to get to California, he said he would be there by Friday night and I could get it Friday night or possible Saturday morning. "Yeah right!!" I thought to myself as I watched my car leave (I could not see their truck since I live up a very windy hill road.) On Saturday (June 21st), I got a call at 11 AM saying my car was ready to be picked up. I was stunned - this was fantastic service. I went over to the parking lot where we were supposed to meet and the transporter showed up within 30 minutes. Upon loading, not only was my car absolutely free of any new scratches or dings, it did not even need a wash!!!! Everything was as I had left it - they had not even made seat adjustments to drive the 2 miles from my home to their truck in Pittsburgh (2 miles that they had walked to come pick my car up). And the odometer had incremented exactly 2.3 miles from the reading when I had given it to them. Being very pleased, I gave the driver a $150 tip which he was reluctant to accept, saying he'd just done his job. Ahhhh, refreshing to see this attitude in today's world where everyone seems entitled to a tip for doing their everyday jobs. I forced the tip upon him anyway. I was too impressed with their professionalism, happy attitude and their delivery on their commitment. Thank you Direct Express, for making this potentially painful process as hassle free as possible. Not only will I look to you for my next move but I will also promote you to everyone I know who needs a vehicle transported. For customer service, delivery on commitment, professionalism and courtesy and excellent value, I rate Direct Express as one of the top 3 companies I've ever had business dealings with. Well done and THANK YOU!
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Poster: Richard
Review:
Definitely would use again, as price and service were as promised. Only complaint was that both pickup and delivery phone #s were evidently mis-communicated somehow, but with emails and several calls we got things straightened out
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Poster: Danna
Review:
Excellent Job..... Order was requested and truck assigned immediately.We were on a tight time frame and you guys came through. Driver was fantastic. Kept us informed about pickup time and followed up with calls to double check at 12hours before hand right up till one hour before pickup.. Received phone call from driver estimating time of arrival, once again the driver was right on the money. Very happy with your service............... Special thanks to our driver who kept us informed on pickup and delivery times.Wish I knew the drivers name but he was a pleasure doing business with. Great job and thanks so much.
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Poster: Whit
Review:
Great experience - very professional. I would recommend to others.
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Poster: Laura
Review:
I used another broker which failed to pickup my car in 5 business days, despite many unanswered phone calls and emails. On last day, I finally got a live person on the phone and he said he could not look for a transport company because my contract was no longer vaild. My order #40726 from Phx, Az to Sharon, Pa was $1050. JB Autotransport-Az ed my bid and nothing but good things to say about this company! My car was picked up in 3 days and delivered in 7 days. My car was dirty but no damage. I was out of town for a few days and Trucker John was flexiable with my delivery date. He was friendly, curteous, and I would defineately use this company again! I told him I would write a good review in Autotransport Reviews online.
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Poster: SUSAN
Review:
EXCELLENT JOB...CAR ARRIVED EARLIER AS EXPECTED,,I HIGHLY RECOMMEND DIRECT EXPRESS TO MY FRIENDS.. MR HOLOVCO DID A GREAT JOB ...A VERY PLEASANT TO DO BUSINESS...KEEP UP THE GOOD WORK ...
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Poster: Jeff
Review:
Very prompt, good service.
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Poster: Andrew
Review:
Fantastic auto transport. I've already recommended them to 4 other people. Also very reasonable price.
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Poster: Mukiat
Review:
My experience with the company was excellent, time of pickup and delivery were also excellent. However I would advise that in future the driver tries to put a sort of paper on the foot mat like the ones used at service department of car delearship so as not to get the foot mat too dirty by the time he delivers the car to its destination especially when it is a brand new car. Over all however he was a very nice and professional guy and the car was delivered the day he said he would deliver it. I will not hesitate to use the comapny again.
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Poster: wade
Review:
Good friendly service, on time delivery. all went great Thanks

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