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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Angela
Review:
Really exceptional service - what a company!
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Poster: Janice
Review:
I have had three vehicles shipped to Tulsa, OK from various parts of the US and every experience worked perfectly. Keep up the good work. jd
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Poster: Akindele
Review:
The driver was excellent, provide great customer service. I would use him again, he took great car of my car.
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Poster: Warren
Review:
Everything was excellent from the ease of arrangements to the personality of the truck driver! This company is easy to deal with, questions answered, schedules altered, friendly staff, they really know what "service" is!
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Poster: robert
Review:
Not sure why I paid a $50 "turbo" charge for?
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Poster: Dale
Review:
Mr. O'Brien communicated well while the truck was in transit, found the delivery point with no problem and was a gentleman while handling the unloading process. I would use him again. The overall price seemed fair and the transaction was smooth.
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Poster: Ressie
Review:
I called your company about three or four times and each time the person I spoke with was very helpful and answered all of my questions. So I felt very comfortable about your company shipping my vehicle. I would refer your company in a heartbeat and would definately use you again if need be. My daughter was there for the pick-up. She was very impressed with the driver. She said that he was very nice and friendly. On delivery I saw what she meant.
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Poster: Kevin
Review:
Excellent service from start to finish. I will use and recommend Auto Transport Direct from now on. Bert our pick-up and delivery driver from SAS Auto Carriers was super, very good job all the way around. Thanks to all.
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Poster: Leslie
Review:
The car was delivered right on time and in excellent condition.
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Poster: Jim
Review:
I got the call for a pick-up on the first available day. We scheduled a time to meet, loaded up the car signed the papers and it was done in about 20 minutes. The driver was courteous, calling ahead of time to let me know when exactly he would arrive. I thought the service was excellent from ATD and the trucking co - Champion Express LLC. Thanks so much - the price was fair and I would use your service again and recommend it!
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Poster: Rodney
Review:
The one thing that surprised me was that the driver didn't have a GPS unit in his truck. He called for directions, which is fine, just interesting that someone who travels for work doesn't have a GPS unit in his truck... I have one in my car and wouldn't be without it. The driver was very good... Thanks!
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Poster: Nancy
Review:
very happy - will use again, thank you
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Poster: Oscar
Review:
excellent! easiest quote online friendly customer service fast response very reasonable price
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Poster: Gerald
Review:
I am a dealer using your company to transport a car to a customer. Customer mentioned to me that the service from J. Meuller was excellent.
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Poster: Peter
Review:
Transportation fee was originally quoted $875 from internet, but was quoted to $925.- when I placed the order through the phone. It was excellent overall and was fast service. Thank you.
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Poster: Linda
Review:
I liked the way Run-N-Hard always kept me informed. Great Service.
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Poster: Susheel
Review:
I always wondered if someone would like my car as much as I do? It was hard to believe utill I let my baby(car) go with AutoTransportDirect.com. It(car) was happy all through journey and was safe home. If you want to have your car delivered on time and safe then you are at the right place!
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Poster: Sandra
Review:
The driver, Nash, was very thorough when he documented the superficial damage at the time of vehicle pick up, in CA. He also brought my attention to a few details which helped me address issues with the originating dealer. Because of this, I was able to receive additional consideration from the seller to rectify the minor issues Nash noticed at the time of pick up. The transport cost was very competitive and the service for the price was excellent! I received my vehicle, in IL, within 5 days of pick up I would hghly recommend both Auto Transport Direct and Red Star Trucking. Each point of contact was very professional and helpful. Thanks.....
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Poster: Peter
Review:
The price was the best of the sources that quoted. The communication was good. The vehicle was in good condition when delivered and the driver was courteous. That's all I can ask for. I would use them again.
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Poster: Gary
Review:
Every thing went as scheduled. No Problems. Tim the driver (Alaska Trucking) was prompt and professional. No problems. Thanks
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Poster: Florentino
Review:
Dirty vehicle was expected after traveling across the USA. Driver was courteous and profession in handling of the vehicle. Kept me informed of his estimated time of arrival which was right on to the minute. Price for the service provided was very good and less than the competitors. Company contact person(s) were polite and professional.
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Poster: William
Review:
Hows this for luck. Arrived in Chicago, he picked up the car two hours later... ...four days later I flew into San Francisco and HE MET ME AT THE AIRPORT with my car. I know a lot of this was INCREDIBLE timing... ...but who cares, the experience was fantastic! Wm
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Poster: Manish
Review:
I had orginally scheduled for 08/28 pick up but realized that I had to get it shipped earlier. I called the customer service and they were very helpful in rescheduling the pick date to 08/23. The car was picked up the same day and shipped to MA in two days flat. *****Awesome***** I would recomment them to all of my friends. Manish
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Poster: Daniella
Review:
Wendy, the driver from All-State was very professional and took excellent care of my car. She delivered it in time in perfect condition and it was clean (not dirty with bug stains that are difficult to remove). Wendy made the transport of my car worry-free for me. Thank you!
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Poster: jason
Review:
My vehicle was dirty, but it had traveled over 2000 miles. I never considered it a issue to complain about. The service was top notch and I will recommend this service to everyone. Thanks again...
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Poster: Barbara
Review:
YOu were GREAT !!! This trip was very stressful and you made a very important part of it NOT stressful !! I will absolutely use you again and recommend you , as long as you keep your prices reasonable, you have a loyal customer in me !! And Heather was equally great to work with !!
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Poster: Patricia
Review:
We are very happy with AutoTransportDirect. The driver was so professional and very nice. Our antique truck was in great condition. Everyone in our town was there to watch it roll out of the trailer. I would recommend your company and driver to friends and family. Our truck was brought in on an enclosed trailer and it was immaculent. The driver was so great and took our phone calls to keep us d on arrival. Thanks for taking good care of our new family addition. Great job Mark!!!! looking at another vehicle and if we purchase we want you to deliver.
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Poster: Rosalin
Review:
I wasn't in a hurry to get my car so time wasn't a huge issue. Nonetheless, the transport company picked up my car about two days after it was assigned for pick up, which was a lot sooner than I expected. My biggest issue was scheduling the pick up since my mother was off work Thursday Sunday and would be the one overseeing the transfer. Initially, the broker company told me that scheduling pick ups on certain days was not possible, but the transport was able to accommodate my request for pick up. They picked my car up on Friday in Illinois and it arrived in California three days later. Overall, I am pretty happy with my experience :)
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Poster: Narin
Review:
My only problem was that the transporter did not call me ahead of time to schedule a time for pick up of my car, I should've been at work. Transporter called a little over an hour before he was going to pick up the car in the morning and said he couldn't come back later to get it. If I didn't happen to be free that day and was busy, would've been very complicated. I would've liked to have received notice and scheduled pickup a few days before they show up at my door. Need to schedule! Can't sit around all week and wait for transporter like the cable guy. Car delivered very quickly! which was great. Direct Express was quick and easy, would definitely go through again. Don't know if the lack of contact ahead of time to schedule was fault of Direct Express or the transporter.
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Poster: Mike
Review:
I tried once to get Direct Express to transport my '51 Packard, but a potential buyer changed my schedule. I canceled the transport a day before earliest pickup. A week later, I still had not been credited my $150 deposit. I called Direct Express. About 4 days later, my account had been credited. At this point, I felt better about using Direct Express. I called them back to reschedule transport of the car. Two days after my earliest pickup date, about ten minutes after work, I received a call from the transporter saying they were 30 miles from the delivery destination. About 30 minutes later, they were unloading my car off of a rollback truck in front of my house. The car was difficult to start. The driver used some spray starter fluid to help me get it running. The driver and passenger both had complimentary things to say about my old car. I was pleasantly surprised that my car arrived on a rollback rather than a mobil parking lot. For the $600 price, I didn't expect that. They took good care of my car. They gave me a business card that said "Classic Motor Sports of America". My order no. was 45520.
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Poster: Jeffrey
Review:
Everything went well however I noticed that the black front air dam under the front of the car was pulled off unfortunatly I did'nt see it at the time of arrival inspection. Also the driver side carpet was covered in dirt which had to come from the truck driver. The cost of shipping was very reasonable. The transportation time was very good.
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Poster: Jeffrey
Review:
Very positive experience. The delivery driver was friendly and helpfull, if a bit optimistic in his pick-up times. I would recommend this transport company as well as Direct Express Auto Transport to others. Very reasonable pricing.
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Poster: Dallas
Review:
Very happy with the delivery of my Mercedes from the Atlanta area to Houston. The driver, Hugh, kept me informed of the status of the pickup, his location and when to expect the delivery. Also liked the inspection form completed before the vehicle was loaded and the reviewing of the vehicle upon delivery. Thanks again, D. Snyder
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Poster: Michael
Review:
Transport Driver was courteous and professionnal. I wouldn't hesitate to use your company again. It was a painless experience.Thanks, JD
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Poster: Katie
Review:
Direct Express was very helpful throughout the whole process especially when I ran into an issue with the carrier. The carrier- LSH Express- was great and they took care of my car. However, when it came down to payment it was a big deal for them that I was paying in a cashier's check and not cash. The story he gave me was very understandable though that is not my problem. If the carrier has an agreement between the transportation company then they should honor that agreement and not lie to the customer. It was also stated in LSH's Bill of Lading that they only accepted Cashier's Check. I was simply following what was stated in the paperwork. Luckily Direct Express was there to lend a hand and I was very happy. Overall, despite the minor issue with LSH I would use them again as well as Direct Express. Many thanks to the Direct Express team. Expect to hear from me in the future.
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Poster: Edward
Review:
I placed an order about 2 weeks before the date I scheduled for my truck to be picked up from Metro Detroit Michigan to be shipped to Las Vegas. To be sure, I allowed my self a 7-10 day window. So I placed the order to be picked up on 8/18, but did not expect exactly that date. On 8/15, my order was scheduled to be handled by Nationwide Trans, Inc. from Schaumburg, IL. To my surprise, I had received a call on 8/17 from the driver informing me that he would be picking up my truck on 8/18. On 8/20, driver informs me that he will be arriving at Las Vegas on Thursday afternoon. Delivery date, the driver pulls in virtually near my house. He had to park outside of the court, of course, because of no outlet. The driver was extremely courteous and pleasant. The car was in great condition. Obviously, being in a open air trailer it was a little dirty from rain. Although I was reluctant at first to go with Direct Express Auto Transport because of the deposit needed up front, I am extremely pleased with my decision. They were fast, efficient, and kept me in the loop the entire process. No hidden fees, or costs. The price was exactly as quoted. Two thumbs up!
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Poster: Kathleen
Review:
Thank you so much for your quick and courteous delivery of my daughters car from Ohio to California! the process was very organized! I will definitely call you again if the need arises!
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Poster: Zhou
Review:
Very Good price and Excellent Service. The driver is very friendly. I wil let all my friends know and I Would use again for sure.
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Poster: Mike
Review:
your service was nothing short of excellent my vehicle was picked up at a hotel in Tempe AZ on time and was delivered to my home in Tampa FL in what I thought was a very good time frame. 4 days for delivery on a 2200+ mile trip just awesome! The driver kept me informed on trip progress and was extremely professional upon delivery. I thought the price was very competitive especially taking into account the price of fuel. I do not think I could have flown from Tampa to Phoenix and drove the car back for the same amount of money that the delivery cost me. I would recommend your service and company to anyone and in the future I will use the service again! Great job folks Mike V Tampa
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Poster: Mohammed
Review:
I wanted my car shipped from Austin, TX to Winston-Salem, NC. After looking out and reading reviews for several transporting companies I decided to go for Direct Express Auto Transport. They were prompt in picking up calls & responding. They assigned me a truck with J T Transport Inc based in North Carolina within 3 days of my booking. A day before the pickup driver Steve gave me a call and we set up a time. He arrived on time & handled my car as if his own. He was courteous, knowledgeable, friendly & professional to the core. I didn't believe when he called me a day before the scheduled day of delivery saying if I wanted he was ready to deliver my car. I was only thrilled to have my car within a few hours after my arrival in a new city!! The car arrived in the condition we had sent it in. Thank you Direct Express & I appreciate your excellent service, Steve B!! It cost me only $700. Order# 43248
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Poster: Raj
Review:
was a good service, ps the the girl in the picture that looks ethic is gorgeous!!!!!
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Poster: John
Review:
The car was picked up in Georgia and delivered to Olympia WA. I was not in a hurry for delivery, so the 11 days for transport was not an issue/problem. The driver was exceptionally careful in unloading our classic '54 MG, and had covered the car while in transport, even though the transport itself was covered/enclosed. The driver was curtious, friendly, and we could not have been more pleased with the entire process. I would use your services again without reservation Thank you! John Brickell, Order # 44620
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Poster: Thomas
Review:
Fast and efficient! Very reasonable - thanks!
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Poster: Edward
Review:
I was very pleased with the attitude and friendliness of my telephone contacts...I would recommend your service...also Bernie at Big Tows, was right on...thank you Bernie and Direct Auto...Ed Cain
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Poster: Al
Review:
I was very happy with the tranport of my vehicle,very dependable, honest and excellent price. I will call you again in the future.
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Poster: ROBERT
Review:
Delivered my SUV within 3 days from pickup, from Miami to NYC. Excellent friendly staff. Would use again and recommend to others. A+ Service.
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Poster: Michael
Review:
Your company responded in a normal time frame. 8 other transport companies could not get vehicle picked up. Delayed over 2 months.
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Poster: Susie
Review:
Very easy, and inexpensiive! Would use again.
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Poster: Michael
Review:
I was very satisfied with the transportation of my 1999 Chevy truck. International Transportation did a wonderful job. This truck of mine has been the best vehicle I have owned in the past 30 years. When the engine went out on a family trip to the beach, I was sure it would never make it back to our hometown. Within 30 minutes of the free online quote from autotransportdirect.com I had confirmation of my transporter. I was contacted by them and had arrangements made very quickly. Before we made it back from the beach my truck had beat us home and was having the engine replaced. By having it transported home to my mechanic, I saved more than two thousand dollars in repairs. I initially thought about selling the truck for parts because it would be too expensive to transport 5 hours back home. The best 400 dollars I've ever spent was the transport fee. Thank you!
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Poster: Krisaun
Review:
Gery was great. Thanks!

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Reviews: 2851 - 2900 of 3613
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