What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Tim
Review:
The staff was wonderful, and the driver very professional. We were in direct contact with the driver the whole trip. We felt very comfortable with him transporting our "new" car. The dealer we bought the car from was delaying the shipping (for 2 weeks) for some unknown reason. We called your company and that night we had a driver. Thanks so much for your expertise.
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Poster: joy
Review:
Absolutely amazing service....everything was perfect from start to finish....auto transport was fantastic and the driver was great....arrived way before we ever thought possible and everyone was so accomodating to our needs/schedule....would hesitate to use again! order # 50158...st. louis pickup to tucson arizona $700.00 thanks for everything!
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Poster: Robert
Review:
After reading and hearing about so many auto-shipping scams with other companies, I was a bit nervous turning over the 66 GTO to a company I found on the internet. Everything went perfectly and everyone was very knowledgeable and courteous. Additionally, the driver was very professional, friendly, and prompt. Thank you! Bob
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Poster: George
Review:
I was very satisfied with the communication between the driver and myself. He was very informative and on time with pickup and delivery.
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Poster: Jason
Review:
A reciept method would be comforting to have, as I was nervous upon forgetting to ask for one after I paid cash and he already had my car for delivery. But everything went well and they were honest.
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Poster: Karl
Review:
Walter(driver) communicated effectively and was able to answer all my questions. Very satisfied with service and will certainly use again. Delivered exactly at appointment time.
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Poster: Tyna
Review:
The customer service provided by your employees was excellent. The only thing I would recommend is that they notify the customer the name of the transport company that's transporting the car in order to ensre that the cashier's check is made out correctly.
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Poster: John
Review:
Used you guys 2 times and both times, vehicles arrived without a problem and in great condition...would not hesitate to use you again.
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Poster: Mary
Review:
the driver Michael from Pasadena was a great guyl very helpful, jump started the car twice for me. I'd request him again.
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Poster: Zbigniew
Review:
quick delivery, excellent communication
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Poster: Mary
Review:
The driver was very good and nice to deal with and on a very timely manner. The cost of the entire transport was affordable and that was a big part of my decision. Auto direct was able to answer my questions and very easy to talk to in the beginning to set everything up. Everything went very well.
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Poster: Steven
Review:
Everything was good but It wasn't picked up from my house. I had to drive to a truckstop, then was driven home in my own car. Other then that, very friendly and fast. Thanks
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Poster: John
Review:
Your company was much quicker in responding to and picking up my vehicle. The last company I used was less efficient. Thank you.
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Poster: Claire
Review:
Wonderful experience from the girl (I think it was Heather?) who took the order to the driver, Mel. They both made it so easy!! Great service for a reasonable pricewhat a novel American idea! Thanks! (Order #50672)
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Poster: Giene
Review:
Thank you so much for your professionalism. I was so pleased not to get the run around like I have before. Keep doin what you do!!
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Poster: Max
Review:
Problem free. Quicker service than expected. Thank You.
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Poster: Nilesh
Review:
you are simply great and reliable !!!
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Poster: Mikaila
Review:
I was very happy with the service I received from Duty's Limited. I had a couple of problems arise and they were able to work with me and solve them - lowering my blood pressure with their quick response. I will definitely request to use them again through Auto Transport Direct.
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Poster: Stefen
Review:
I would definitely use again! Everything was quicker than I expected. Car was picked up within a day and delivered earlier than anticipated. Cost of shipping was far less than all competition.
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Poster: Linda
Review:
Jesse was competent and efficient; very professional. He handled the pick-up at the dealership and delivery to a specified location without a hitch. He obviously knows what he's doing. The price was very fair and saved me a lot of anxiety. Thank you.
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Poster: Peter
Review:
Good service..and the best price....the fastest I ever got a car shipped..thanx
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Poster: Anthony
Review:
Wanted cash only upon delivery.
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Poster: Ernesto
Review:
I don't know if it was luck, but it all turned out great. Shipment was worked out within almost same day I made the request on-line. The driver was assigned within hours. Driver was very polite and willing to modify route for delivery. And best of all; all within the quoted price! No extra out of pocket money: $700.00 L.A. to Indy was a steal. Great work for the right price. PERIOD! Ernest H.O.
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Poster: William
Review:
This auto move was done for my elderly parents from NJ to FL. The whole process was very smooth and worked out very well for us. This was the first year that my parents did not drive themselves to FL because we are concerned for their safety and the safety of other drivers. Thank you for making it so easy.
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Poster: Sunti
Review:
Very easy to schedule and setup pick up. Pick up was completed earlier than estimated (next day).
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Poster: Linda
Review:
I had a Jeep transported from AZ to CT for $1000. Everyone was very helpful and knowledgeable. The Jeep was picked up the very first day I said it was available and was delivered 6 days later. Both drivers (for the pick-up and for the delivery) were easy to get ahold of by phone and were responsive to messages left for them when they were temporarily unavailable. Great service - fair price!! I'd use them again in a heartbeat (and probably will when this job is over in a couple of years).
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Poster: Pat
Review:
very easy to use and check in for info.
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Poster: Carri
Review:
I received excellent service. My car was picked up and delivered with no problems. I would use you again and recommend you to my family and friends. Thank you.
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Poster: andrew
Review:
picked up on time delivered quicker than I thoght, enitre trip pickup to delivery was 3 days car arrived in same condition that it left in much easier than driving it myself; great experience I would use this method again. Not the cheapest out there but not the most expenisve either in order to get the job done it seems smart to pick one in the middle range and that is where this company falls; quotes were from $450-750 I paid $575 more than fair in my opinion considering the cost of a one way drive with food, lodging and a return one-way airfare in addition to loss of time to make the trip by driving. Be flexible when the driver calls let him get the car in the quickest way possible so that he can get moving if you make him wait to pickup or deliver that delays everyone else on the truck.
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Poster: Dennis
Review:
Dawit Contacted me, I met him at a nearby K-Mart, he drove me back to the apartment, and he delivered the truck to Denver (from Norfolk) in four days. I was EXTREMELY IMPRESSED and would most definitely recommend you guys again. And the price was very reasonable as well. I would say I was very satisfied.
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Poster: Eugene
Review:
Hassle-free experience. Car was picked up sooner than I expected, driver was friendly and right on time with delivery. I highly recommend this company and will use again. Great job!
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Poster: stanley
Review:
exceptional service, my car was picked up the very next day i scheduled, the price was very affordable and my car was delivered on time. I highly recommend this service and I will use it next time for all my delivery.
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Poster: Marirose
Review:
I was very worried at first since this is my first time to transport my car but everything went well and they assigned me to a good carrier, the driver was really nice and I got my car on a very good condition. Only 1 thing when I called for them to have the confirmation sent to me again the lady told me they can't and I had to convince her that I need at least anything from them that they received my down. They finally sent it to me afterwards. I can't remember the lady's name but anyways maybe next time they would know? That's all but the overall satisfaction is good and I would use them again!
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Poster: Michael
Review:
Very pleased with your pricing and service, and would use again!
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Poster: Mike
Review:
excellent service thanks
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Poster: riccardo
Review:
absolutely an amazing service.
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Poster: Sidney
Review:
They were frendly and I would use them again.
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Poster: Robert
Review:
Communication was great with all parties involved, dispatch, driver etc, The driver did a great job in communicating his delivery eta. Will use this service again.
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Poster: Karen
Review:
I was glad they picked up car on time. But never received confirmation on my end.
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Poster: Joe
Review:
From the start to finish your company was a good experience. The driver was excellent. Thank You, Ray
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Poster: Richard
Review:
Excellent on time delivery. Driver was very curteous & knowledgeable of the vehicle transportation & trucking business. Only 6 days between my initial order with you & the delivery of my car which was really fantastic. Great price for that distance, truck must have been just on his way by ! As I have no names of the people from your company or West Coast Auto Transport contact persons whom I talked with I cannot thank them enough. Look forward to doing business with you again, have a great Holiday Season. Regards; Dick Order # 49984
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Poster: ANISHKUMAR
Review:
I was impressed with the prompt pickup and quick delivery. Also good customer service. Never had to wait on the line.
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Poster: John
Review:
Efficient, friendly, timely. This was the second time I used you and was very pleased again.
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Poster: YOGARAJ
Review:
Pick-up truck was a big truck. He wanted to get the car for pick up near an highway and delivery was also done at exit of an highway. That was difficult. Request to take care of the same in future to be picked up at home and deliver at home.
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Poster: John
Review:
Great Service. I have never used an auto transport up until this time. There were reservations to say the least. But after this experience, I would do it again and again wothout hesitation. Outstanding job and I would highly recommend your services to anyone and everyone. From the ease of the online booking to the no hassle delivery of the vehicle, everything went as smooth as it ever could. Thank you!
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Poster: Scott
Review:
very easy transport. Ordered online and needed minimal personal contact w/anyone to accomplish the task. I was really quite surprised that it went that smoothly based on the minimal contact. I would definitely use the service again.
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Poster: Pankaj
Review:
Good service in time with reasonable charges. Specially West Cost Carrier good services.
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Poster: Sheryl
Review:
I was happy with the the service.I havent yet got to see the car I will be in South carolina next week. My uncle said one tires was flat. They are new so not sure how it got flat.
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Poster: Roopesh
Review:
On time pickup on time delivery, Vehicle in good condition. Thanks to Direct Express and Avalon Transport
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Poster: Ken
Review:
This was an excellent experience. We've transported quite a few cars over the years with various companies and this was the best on time (early by our standards) delivery we have had. The pick up was really quick by Silver Star Logistics and the driver stayed right on schedule and stayed in contact with us. We bought the car sight unseen and were very excited to get it. Thanks to the driver and Direct Express!

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Reviews: 2701 - 2750 of 3613
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