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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Glen
Review:
For some reason I am not able to click and answer The number of days before or after first available date the vehicle was picked up. I was very satisfied with the Way things were hadled Thank You Glen Brookshire
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Poster: Patrick
Review:
would use your service again, great transaction. drivers were great
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Poster: Brian
Review:
I had a 1984 Camaro Z28 transported from Chicago IL to New Windsor NY. Transport was done by Expedited Truck Service and took (5) days, which I felt was reasonable because the driver encountered some nasty winter weather on the trip eastward. The car arrived pretty dirty(open trailer) but that was to be expected from the weather and time of year. The car was delivered right to my driveway and there was no damage to the vehicle whatsoever. I paid $575 for door to door service. I am happy with the services of Direct Express and would not hesitate to use them again.
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Poster: John
Review:
The driver, Steve, couldn't have been more helpful, respectful or nicer. Thank you for your fine service!
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Poster: Erbab
Review:
The only issue I had was that the driver said the car would be here on Saturday, but then changed the delivery time to Sunday. This was a challenge because I had changed my schedule to fit the arrival day of Saturday and I was working on Sunday. I would recommend that Direct Express Auto Transport have an online tracking/status system. This way, customers could enter their confirmation number, see where the driver is, and know that there may be a schedule change ahead of time. Of course this will probably involve considerably more communication between the drivers and the company, but I know I would have found the information useful and it would have saved me alot of trouble (and I'm sure the drivers would like to avoid calling customers to tell them that they can't make it by a previously stated time). Otherwise, I was very satisfied with the service, the price, and I will definitely use the service again, if need be.
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Poster: John
Review:
Driver did an excellant job in bringing a 76 foot long rig to the house in a tight residential area just after a snow event, for a true door to door service. He had to deal with a battery that died in the cold weather and helped to get the shipped vehicle safely into the garage.
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Poster: Amber
Review:
Everything went very well and very fast. Thank you
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Poster: Daniel
Review:
Everything went smoothly, the driver (Eddie) was courteous and friendly. Order Number: 54826 Independent Auto Transport - Their telephone number is 909-641-6068.
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Poster: Domenic
Review:
Everything went very well. Driver was very nice and very prompt with the delivery.
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Poster: Glen
Review:
driver was very nice.. Thanks
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Poster: Lloyde
Review:
Great service. Will use again.
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Poster: Ken
Review:
Fired first company after 3 weeks and no truck. Called Direct Express and the next day they had it on a truck route. Got a call the next day that the truck was being picked up 15 miles away. 3 days later the truck was at my door. Very prompt, professional and courteous. Will be my first call next time!!!
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Poster: CARLOS
Review:
It was delivered as promised. Driver very professional. Will do business again.
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Poster: Jeff
Review:
Great service and good rates! I would definitely use your service again. Pick-up person was friendly and helpful.
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Poster: Sally
Review:
Thank you for doing such a great job, got there in record time!!!
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Poster: Mike
Review:
I ordered the pick up from Austin Tx on Monday evening and received the vehicle on Friday evening dispite the parades going on in Metairie LA. I was very satisfied with the service and price. My order no. was 54329. I would recommend y'all to everyone.
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Poster: Anita
Review:
Never did this before but if I had too again I would differently use Direct Express Auto Transport. Thank you
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Poster: Jared
Review:
This was the fastest transportation service I have ever used! Great price and great service!
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Poster: Ray
Review:
Pickup of vehicle was as expected Delivery of vehicle was as expected Dispatch of the truck was handled in a professional manner Driver stayed in contact. I will use again and would recommend Price was excellent for a enclosed trailer
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Poster: Lucas
Review:
Vehicle was damaged but accidents happen and this company was very professional in handling the matter would do business with them again. Mike was easy to work with.
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Poster: Rogelio
Review:
from the pick-up to delivery.it was excellent..actually the car made it 1 day before i anticipated..excellent work..i would recommend it to friends and family.thank you
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Poster: William
Review:
The service was great. The driver was a class act. Would use the service a again if needed. Bill Fuller
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Poster: Martha
Review:
yes we would use your company again if we need to.we are happy with the service
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Poster: Arletta
Review:
Have already recommended to a friend. The guy from J& P Auto was very nice and professional. Would definitely use again.
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Poster: richard
Review:
Your service and price was great; however there are serious brake problems with the car. The seller reported that none existed and that the driver may have pushed too hard on the emergency brake when loaded on the truck. The left front brake smokes and it pulls hard right. The car is going into the shop today to have that checked out and repaired. I will contact you if it appears that the problem was caused by transport. Thank you. richard zephro
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Poster: Steven
Review:
A LITTLE DIFFICULT TO GET A HOLD OF OTHERWISE SERVICE WAS GOOD CAR ARRIVED PERFECT AS I SENT IT. DEFINITELY WOULD USE AGAIN. THANKS. sTEVE qUAT
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Poster: Joseph
Review:
The driver assigned the transport excellent. He helped us to plan the pickup and off to be flawless events.
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Poster: Natalie
Review:
Clark Roan from Roan Trucking was wonderful!! He made every effort to accommodate me on delivery, before I had to leave town... since I was heading out of town again. He was professional and courteous... and, very easy to talk to and make arrangements with. I was amazed at how fast and accurately he gets the car on and off that truck. And, my car arrived in perfect condition. I shipped another car 13 years ago with a different company... and, did not have a good experience then. I will definitely use you again. Special thanks to Clark for his attention to detail and taking care of my car... and, his professional service. Thanks so much! Natalie Bizic
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Poster: Fred
Review:
A non-running antique sports car was picked up, delivered on time, and the driver helped me push it into the storage garage. I'm very happy with the driver and the overall experience.
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Poster: Chris
Review:
I had the best possible experience a person could have. After I placed the order over the telelphone they were able to get the car picked up within a couple of hoursyes I know, doesn't sound possible but they did. How lucky was I. The driver was great, very nice and great to talk to. His name was Albert. The price was right too. When you ship a car you need to call these guys first, they made me a believer.
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Poster: Siji
Review:
Wonderful service. I was anxious at first because I received alot of calls and offers. Eduardo, the driver, was very friendly and punctual. He put all that anxiety to rest. Your company turned out to be the cheapest and in such a short period of time, the job was done. I will certainly use you guys again and would recommend you to others. Thank you.
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Poster: stephen
Review:
broke the key in the switch. but I fixed it no problem. thanks
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Poster: Joseph
Review:
Direct Express made my first purchase of a collectable car a pure pleasure. The staff was very helpful and worked with me to arrange an acceptable pick up date which was agreeable to the buyer and seller. Thank you Joe Parsons PO 54016
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Poster: Janet
Review:
Prompt and courteous customer service. Car was to arrive between 3p.m.-5p.m. and at 3:15 someone called to inform me that the driver was running a couple hours late. Very informative and professional. Car arrived in relatively good condition except for a 1/2 inch by 1/2 inch scratch near rear license plate and license plate cover was missing.
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Poster: John
Review:
I am very satisfied with the exceptional service from Direct Express in shipping my car from Louisiana to California. I would highly recommand this company to my friends. I compared 10 companies before deciding to go with Direct Express. They have the best price among competitors and there was no shortcut with their service either. Excellent job.
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Poster: Aravind
Review:
No Complaints, keep the good work and thanks for bring safely.
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Poster: Scott
Review:
I did many hours of research before choosing Direct Express Auto Transport. There were so many horror stories I read. It is always smart to be beware of the lowest priced quote, but Direct Auto was the second lowest of many, many quotes and I was very pleased with the service. Heather was of great help. As a broker, they brokered the job to Red Star Trucking. Although I did have a problem over the phone with one of their employees whose number I was given from Red Star themselves. For some reason, I was given a personal number and when I called this guy (I think his name was Voya) he f-bombed me dozens of times because I called late in the evening. When I told him this was the number I was given, he didnt care as he continued his tirade of threatening f-bombs. Once past that, the driver (Ed) was incredibly nice and professional. His truck broke down in Arizona (on the way to California from Illinois) and he was in communication with me daily. He even had the secretary from the mechanic call me to keep me d for peace of mind. When the car arrived, we had a lot of trouble getting it started. Ed the driver was incredible helpfull and patient and he waited at least three hours until I finally called AAA and they pulled it off. Ed was so professional and nice. I offered him $100 tip and adamantly refused it. It has been about 6 months since the car was delivered but wanted to highly recommend Direct Auto as everything Heather said was true and on time. In fact, i just recommended Direct Auto to a friend shipping a car from California to Illinois and she is very pleased.
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Poster: Allan
Review:
Driver,Fernando provided excellent service.I would use him again,
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Poster: Lehan
Review:
the car arrived within good condition the price is good it would be better if there is Customer Service at least on Satday.
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Poster: Keith
Review:
The information on the website matched exactly my experience. Prompt, courteous, no surprises and cost effective. I absolutely love it when people do WHAT they say they are going to do, and then do it WHEN they say they are going to do it. I am a very satisfied customer.
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Poster: Barbara
Review:
I had my car shipped from south Carolina to Missouri in just 5 days. I ordered Monday evening my car was picked up on Tuesday and delivered Friday morning. I couldn't believe how fast their service was. If I ever need to ship a car again I will use this company without hesitation. The price was $625 and the driver was very friendly as well. A+++
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Poster: Shauna
Review:
Driver was prompt and kept in good contact from pickup of vehicle in Chicago to delivery in Kansas City. Will use this company again in the future!
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Poster: Bernie
Review:
I would use your Company again. The people were very nice. Delivery was sooner than expected. Bernie Coyle
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Poster: Randall
Review:
Price, communication, and total service was 100% excellent! The driver kept us informed every step of the way, and was a complete pleasure to interact with! I'm honored to consider him a professional, as well as a new friend... I WILL use this service going forward! And as hard is it might be logistically, I'd sure LOVE to have this transport driver again! Many Thanks!
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Poster: Kevin
Review:
Picked up on a Friday and delivered to California the next Thursday! Thanks for making it so easy. Good value for the price as well.
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Poster: Abigail
Review:
Excellent service- this is the 2nd time i've used you and i'm very happy. Thank you
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Poster: Arnie
Review:
I needed to send my son's car from Chicago to LA. I called a couple of company's. They we the most responsive and also the least expensive. I live on a small private road so I needed to meet the driver at a better location for his truck. I needed a ride back home and the driver drove me back (very nice)
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Poster: Jerry
Review:
Service reps were always very courteous and helpful. I was a first time shipper and had numerous questions. All were answered very courteously and professionally. My only disappointment was I was told I'd be contacted by a transport company within 1-7 days since the vehicle was ready to go when I called. I didn't hear anything in 7 days. When I called I was told it was more difficult finding haulers to go the Minnesota due to the cold wx efffect on the hydraulics. After I raised the price by $100 a shipper was found immediately. It would have benefited me if I'd been informed of the cold wx aspect on the initial call.
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Poster: Christopher
Review:
Direct Express made the process of shipping my vehicle so easy and affordable. Pickup and delivery was on time. I couldn't be more pleased!
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Poster: Debra
Review:
I want to let you know how impressed we were with Mora Transport. We had excellent communication with the company. Mr. Mora was organized, knowledgable and honest. We would recommend him and use him again if the need should ever arise.

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Reviews: 2551 - 2600 of 3613
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