What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Joseph
Review:
We were very pleased with your service. Driver was very pleasant and very friendly. Was very prompt picking up our car and also prompt on delivery. We expect to be in touch if all goes well next year. Thanks for the excellent service. We also thought the price was within reason and contact staff also very helpful and polite. Thanks again
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Poster: Mambel
Review:
The experience with the transport co. has been good. We have used them before and will use again. We will be happy to recomend to our friends.
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Poster: Yves
Review:
The service was excellent from communication to customer service. The transporter was very friendly. I would definitely refer your company to friends and use it again. For the price, it was a for sure bargain. Thank you all. Best Regards, Yves C.
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Poster: Greg
Review:
I am so happy I found your company, I was initially going to fly one way and drive the truck back, the shipping saved me time and money, The driver was polite and helpful! Thanks
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Poster: Raymond
Review:
communication is good overall.
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Poster: Mary Sue
Review:
WOW !! I paid $350 for driver Mark with Bro's Trucking to pick-up my vehicle in Boise, ID. & deliver it to the Tacoma, WA. port by 4/22....he picked up my vehicle on the first available day of the spread 4/16. It was delivered the next day, with no damages & he even called me to say it had been ped off O.K. Because of your good services, my vehicle loaded onto the barge just fine & is sailing for Hawaii now....thank you so much !!
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Poster: Jose
Review:
i very happy with your services thank you!
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Poster: Steve
Review:
My experience with auto transport direct was very positive. The only thing that I didn't like was that I only had a half hour notice from the driver when he was going to pick up my car. I was told that I would have a one day notice so it was a little inconvenient as I had to scramble to get everything together that I planned on packing in my trunk. Besides that the drive was very friendly and ped my car off within walking distance of my apartment. My order number was 57151 and the carrier was from Ace Auto Transport. Thank You!
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Poster: Jason
Review:
The transporter should invest in a wench to load and unload non-op cars easier. Thanks Jason
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Poster: Todd
Review:
Everything was great, just had some miscommunication when it comes to the pick up. I told you I needed the car picked up on a certain date but when it came to that day, they said that was the day to broker it out. Still on time but at first was a little concerned. All in all very good! Thank you, Todd
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Poster: Danny
Review:
Very good experience. Will definitely use again. The price was much better than competitors offered.
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Poster: Jerry
Review:
The price was unbeatable and customer service unmatched. My family was eager to receive my deceased father's classic corvette convertible from Arizona. Needless to say everything that was promised was received and more. It makes people relax when they know that a company cares about their ride. The driver and carrier were top notch and would use again in a second. MOTORSPORT TRANSPORT (Mark McConnell) THANK YOU ALL !!!! for caring as much as part of the family.
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Poster: sreedhar
Review:
Thanks Service is wonderful .. Price is also low.
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Poster: Howard
Review:
Excellent service! Will definitely use again! The driver was very courteous, and very thorough in his inspection of the car. The price was very reasonable.
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Poster: Janelle Moore
Review:
We are working with Coast to Coast uto Transport om the damage issue.
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Poster: Xiyi
Review:
Great service at great price. Will definitely use the service again
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Poster: Robbin
Review:
More notice for delivery. Calling after 8:00 at night and wanting to delivery before banks open in morning can be a problem. Other than that it was excellent service and I would recommend your company.
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Poster: Monty
Review:
price $200 less than others,the driver picked up car on time and delivered 1 day later. he was in constant contact with me and the entire process went very smoothly.would use again! thanks
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Poster: Ammie
Review:
This was a really great experience. I was very nervous at first but the ladies were very helpful and reassuring. If i had more cars to transport, I know who to go to and recommend. THANK YOU!
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Poster: Michael
Review:
Great Service. thanks
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Poster: John T.
Review:
Driver was first rate, prompt, efficient, curteous. The only damage I observed was a cracked windshield and I have asked the automobile vendor about the condition of the windshield prior to the time of loading. After they reply I will know if it was damaged during transit.
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Poster: Roberto
Review:
Cheapest I found after looking for over a week. The car did get here fast (7 days). The only thing I didn't like was they never called to let us know the date they were coming to pick up the car. We got a call 15 mins before he was going to be there! Be advised you may have to pick up or off car somewhere with a lot of space to load and unload (walmart parking lot... etc) because the "truck has to be able to turn around and can't block the road". The driver was nice after arguing for 30 mins on how he was going to get here and turn around. I'm new to the area and by myself and he wanted me to meet him at wal-mart and then he would drive 1 car and I would drive mine and then take him back... that is not door to door pickup! If this happens to you try to have someone with you so it's not so much work! Overall I'm satisfied and would recommend this company despite the little complications.
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Poster: Davin
Review:
I was pleased driver picked up car 2 days after I ordered service. The car was delivered 6 days after pick up. I was pleased with the overall shipping experience.
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Poster: Pilar
Review:
The Driver Charlie was great, It was nice to know I could keep in contact with him to see where my car was. I'm am very pleased with the service. I would recommend your company to anyone who is planning a move. Thank you.
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Poster: Michael
Review:
This was the first time that I needed to use an auto transport service and the whole experience was very positive. Although there are many options and prices, Direct Express Auto Transport provided the best value for your hard-earned dollar. The company and driver were very conscientious and treated my vehicle as it were their own. My highest recommendation goes to Direct Express Auto Transport!
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Poster: Laura
Review:
I had the best experience with Direct Express. This was the first time I've had to transport my car across country, Kentucky to California, and I was nervous. However, they picked the car up in a timely manner and stayed in contact with me the entire time and they delivered it to my door at the exact time they said they would. The car was in great shape, but very dirty. It was an open carrier across country, I expected it to be dirty. I did a lot of research on line before picking this company, and I read the best reviews and looked into the BBB about them. It was review sites like these that really helped me make my decision. I'll definitely use them again. Oh yeah, and the price was great, too.
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Poster: Debbie
Review:
Excellent service from Customer Service to the Driver! The price was very reasonable for shipping from western NY to CA. Driver was great in keeping us inform of how close he was to picking up the car and letting our son know when the car would arrive to him. I pick this company because of the reviews and I'm glad that I did! Highly recommend. DD from Western NY MC#512273
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Poster: Clara
Review:
All in all, the transport went well. My car was filthy when it arrived (oil/antifreeze had dripped all over it from the car above it), but it was an open carrier, so I generally expected such. The only thing is that the antenna broke off the car, and the driver seemed to not consider that damage. It's not the biggest deal, so I let it go. He was a nice enough guy, the transport was reasonably priced, and it was exceptionally fast.
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Poster: William
Review:
I was very pleased. I know the driver had trouble with his truck and had to get it fixed. He did notify me when it would be ready. He was a very nice guy.
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Poster: Kien
Review:
I definitely will use you guys again. This is an excellent services. Thanks
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Poster: Kay
Review:
Service was excellent. The only thing that bothered me was this: I did the turbo a little ($50) and that brought my bill to $650 total. Minus my $150 deposit my balance to the driver should have been $500 correct? The driver told me I owed him $590..?. I told him about the turbo and he said he did not know anything about that(?) and showed me his paper showing the balance owed was $590. I could see that the 0 had been changed to a 9. After some debate he called his office and he was told it was $500 and he began to make excuses. I got the distinct feeling he was trying to get more money than he was owed. I had come prepared to tip him an additional $50 if all was well and it was so I did. I would use you again and just hope to get a different driver. Kay
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Poster: Harold
Review:
Excellent communication with driver, very profesional. very helpful. Call us ahead of time for to get ready and deliver our honda on time. Mario was excellent. explain the paper work to us and procedures.
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Poster: Shawn
Review:
The transport service was helpful, kind, and delivered the car in Excellent condition. I would most definitely recommend Direct Express Auto Transport for anyone looking to transport a vehicle. The service I received from them was prompt and courteous. No problems at all. This was a very good experience.
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Poster: Greg
Review:
Dan was fantastic and I would definitely recommend him to anyone. Thanks for finding me a great driver.
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Poster: Joseph
Review:
It really was a pleasure and the whole experience exceeded my expectations. The trucker assigned was fantastic and communicated schedule perfectly. They got my car from NJ to FL in 26 hours (door to door), and was within 30 minutes of the ETA that the driver estimated at the time of PICK UP! Great job.
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Poster: Roger
Review:
We thank you for your prompt service. We will call you in the future. Bob Kennon, President, Auto Quest Investment Cars.
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Poster: Gary
Review:
I have never had a vehicle shipped before so I was a little apprehensive. The experience was very informative and Jim the truck driver for Premier Auto Carriers kept me informed along the way and was here to deliver my car ahead of schedule. I will use this service again if I ever need a vehicle shipped.
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Poster: John
Review:
Driver was extremely courteous. He was very careful with my wife's car. Customer service on phone calls was outstanding! Calls were normally answered on 1st ring. Rate was very reasonable for transport from Houston Texas to Poland Ohio. I gave your number to the local United Van Lines agent so he could pass on to others who need to move vehicles but refuse to pay their high rates for transport.
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Poster: Linda
Review:
Very pleased with the services rendered! Saff courteous and willing to please in all matters. Without any hesitation I would use your services again.
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Poster: Wilma
Review:
Driver was extremely helpful and competent. I would definetly reccommend him and also recommend your company. I am completly satisfied with the delivery.
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Poster: Kathy
Review:
Hester Auto Transport were excellent to deal with. Would recommend and use again.
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Poster: Nicholas
Review:
I would like to start with a very BIG thank you for a great experience with the great customer service. It was a pleasure dealing with you for the entire move of my classic 1969 custom truck. I spoke with a person on Friday late morning ang received my truck the next day Great Job the driver was great at the pickup point and delivery I was contacted at the pick up time and when got close to delivery again thanks for a pleasure of very good customer service. Nick Medina
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Poster: Jim
Review:
I sell many cars via ebay for a midsized Ford dealership in Connecticut. I've used about 40 different shippers over the years. So far your service is among the best, if not number one. I was recommended by one of my customers in California who said your prices and reviews were great. I've used your service a few times now and your prices are low, pick-up and delivery times are very punctual, and it is all done through the web, which makes it fast and easy. I don't even go to anyone else anymore, I just use autotransportdirect.com. Thanks again, Jim Claro Ecommerce Manager FORD OF BRANFORD 301 E Main St. Branford, CT 06405 Phone: (203) 654-6024 Fax: (203) 488-8417 Email: jclaro@zeeauto.com Website: www.fordofbranford.com
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Poster: Randee
Review:
The only issue was the driver spoke minimal english and of course the language barrier was a bit frustrating, but we worked throughit. My car was delivered in one piece and business was handled.
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Poster: Sandra
Review:
Not only did Auto Transport have the lowest quote out of all the other transport companies, they went above and beyond in terms of customer service. They were incredibly accommodating given my multiple requests, giving me an advanced notice on the pick up/ off time and date, and were able to communicate with my Chinese relatives who spoke no English. They were cheap, reliable, timely, trustworthy, and had excellent customer service. What more can you ask for in an auto transport company?! I would definitely recommend them to others in the future.
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Poster: Lavell
Review:
This was my first time transporting a car and it could not have been more easy. Auto Transport direct is the best. Thanks
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Poster: Ryan
Review:
Direct Express Auto Transport made shipping my vehicle from California to Texas very easy. I submitted my transport request on a Wednesday, I was notified of a truck assignment that Friday, the vehicle was picked up the same day, and the car was delivered to me on Monday. Four days from time of request to vehicle arrival. Mike of AMD Trucking contacted me several hours ahead of his expected arrival allowing me to make the necessary arrangements to receive the vehicle.
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Poster: John
Review:
Everything went as stated. Thank you. Only thing that was an inconvenience was that when I signed up I was not told who to make out the money order to so I made it out to you. When the truck was assigned I was told to make it out to the truck. I then had to go cancel the first money order and get a second one for the truck driver.
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Poster: RONALD
Review:
still no satisfaction from the El Paso trucker who damaged my 1976 Lincoln Mark IV that came from LA 2 months ago. Will be bringing litigation against all parties. He refused to provide insurance, lied, committed fraud by filling out a fake bill of lading, and so forth. Filing criminal charges as well. FYI, nothing personal. All your transports you have provided me were excellent with this one exception.
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Poster: Michael
Review:
The transporter (Tony) was VERY professional and kept me informed of every step. He arrived on time and loaded the cars. Upon arrivial to the destination he contacted me and my POC on the distant end and scheduled an exact delivery time with no errors. I will definately use your service again with no reservations! Thank you!

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Reviews: 2451 - 2500 of 3613
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