What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

Stars:
Poster: Margaret
Review:
No problems...driver was great, professional, good communicator....we will use you again! Kevin of CCJ Auto Transport UT was the driver.
Stars:
Poster: Amy
Review:
I would recommend this service to others. The driver was excellent, professional, timely, and our vehicles were in excellent shape. The cars were delivered very quickly. It was a little too quick siince we were not there yet. It took 4 days. I assumed would take 7. I still would use this service though.
Stars:
Poster: Preston
Review:
Order Number: 60673 A truck was assigned to my vehicle within 1 business day! My vehicle was picked up two days later. Three days from my placing the order. My vehicle was 2500 miles away and was delivered in 15 days. The service was great, the driver was helpful and very willing to communicate via cell phone as much as I requested. The delivery process was very convenient as well. I would use this service again in a heartbeat! Thank you Direct Express.
Stars:
Poster: Marie
Review:
Raul was very friendly and helpful. He kept in good contact the whole time and I would definitely use him again. Thanks!
Stars:
Poster: Todd
Review:
Smooth and fast. Good communications and s during the process. Price was very competitive.
Stars:
Poster: Karen
Review:
The only cause for dis-satisfaction was that the driver was not willing to drive to our home to deliver the vehicle. He said he was concerned that his truck could not turn around so he didn't even drive the last 4 miles to our house. (The problem I have with this was the the original pick up driver had no problems and thier trucks appeared to be the same size.)
Stars:
Poster: Judy
Review:
very good service would use again
Stars:
Poster: Fabrizio
Review:
My only complaint is that the driver arrived late (about 10:30 pm) and wanted me to meet him at a place not too close to my house. Other than that, the service was excellent.
Stars:
Poster: Thomas
Review:
The driver who moved our Suburban (Monticello Transport) did a great job. It was a few days late being picked up, but that was because the first assigned driver (Orlando area code) never responded - you all made the change, and the other guy was on the spot. Good job
Stars:
Poster: Jagjit
Review:
Look for Chris. Excellent customer service.
Stars:
Poster: Haim
Review:
YOUR SERVICE WAS PROMPT AND POLITE. THE CARS ARRIVED UNDAMAGED. WE WERE VERY PLEASED,AND WOULD RECOMMED YOUR COMPANY TO ANYONE . HAIM ZEEVI
Stars:
Poster: Suzanne
Review:
you guys did a great job!
Stars:
Poster: Cynthia
Review:
The people, both who called me to set up the transport and picked up and delivered the vehicle were extremely nice, considerate, and helpful.
Stars:
Poster: Jean
Review:
The pickup driver was excellent. He was knowledgeable, friendly, able to follow directions, on time, attentive, polite and someone who would be an asset to any company. He immediately put me at ease about shipment. I was also able to contact him whenever I wanted. He always welcomed the calls. If I was going to ship another car, I would want that driver. His name is Vela. The delivery driver was not on time and gave different times for delivery to the final location. The receiver was not happy with the waiting. The car arrived without any scratches and was in perfect condition, so I am happy with the service. My contact number was 60441. Direct Express should also be commended for the excellent way that they handled all my inquiries. Thank you I
Stars:
Poster: Jeff
Review:
Great people. Thanks
Stars:
Poster: Richard
Review:
Service was excellent.
Stars:
Poster: Wendy
Review:
The rate was really great compared to other places, the delivery was 7 days for cross country and my car arrived as I left it. Thank you!
Stars:
Poster: Karlee
Review:
I would highly recommend this company!
Stars:
Poster: Jerome
Review:
Great Experience! Thanks,
Stars:
Poster: Johnathan
Review:
entire team was good and on the ball ,very professional. Ken the driver was awesome and very friendly.
Stars:
Poster: Richard
Review:
Car was just dirty on the outside. Overall bery satisfied wit your service.
Stars:
Poster: michael
Review:
completely satisfied. excellent communication.
Stars:
Poster: Jay
Review:
You guys are awesome!!!
Stars:
Poster: Geraldine
Review:
very good service, will use this service in Dec when i move to ELPASO
Stars:
Poster: Rodney
Review:
AP will ALWAYS be my first choice for auto transport. (The woman in the middle of the staff picture made me initially choose your company) Very Nice... :-)
Stars:
Poster: Barry
Review:
The only item that could have been improved upon: your website stated that the $100 balance was to be paid at the delivery point but at some point I got the impression that it could have been paid when the vehicle was picked up which I would have preferred. Not a huge issue but i wanted to mention it. Thanks, Barry
Stars:
Poster: Sherry
Review:
I was extremely happy with the transport of my vehicles...there were two. I initially thought I was crazy for giving my vehicles to someone who I never met. I only talked to you on the phone. I had my autos picked up at a friends after I was already on the way to Oklahoma. But, all went better than better. Thanks for the great service. I would definately use you again. Everyone was wonderful!!!!
Stars:
Poster: Jacob
Review:
The price was a little higher than some other transport companies but it was worth it and the great reviews were right on the money! Once I paid the service fee, within a week I was contacted to let me know my vehicle had been assigned a carrier. From there the carrier service stayed in contact before the pickup and contacted me when the car was ready for delivery. They picked up my car one day after the first available day and it was delivered three days later. Even though I was not able to get my car for several days after it arrived, the carrier worked with me on storage and didn't charge me any additional fees. I did not get the curbside delivery I had wanted but it was a small trade off for the no storage fee. I would definitely recommend this company to anyone else and will use them again when I need to ship my car.
Stars:
Poster: Nidhi
Review:
Excellent Service!! Really satisfied with the service. Very responsive customer service. Pick up and delivery on time. Really recommend Direct Express to everyone. They are the best. I will only come to them next time I need my auto transported. Thank you Guys!!
Stars:
Poster: David
Review:
Sterling at Angel Wings Transport was excellent. He kept me informed of his status and the vehicle was delivered on time and in good condition.
Stars:
Poster: Arunkumar
Review:
I transported my car from California to Texas..the pricing was very affordable compared to other companies and the car was picked up and delivered on time with no issues. Overall i am very happy with the service and will do business with them again.Infact i am recommending this company to all my friends. AA
Stars:
Poster: GARRETT
Review:
Fast service. Dependable. Delivered car next day I would use him again
Stars:
Poster: Troy
Review:
Would use this carier again service was great and everything done as promissed!!
Stars:
Poster: Catherine
Review:
Driver who ped off vehicle called multiple times with different estimated times of arrival. Requested directions on several calls. Did not stop at directed exit and expected me to drive 20 minutes to meet him. I asked for door to door service. Ended up driving 5 mins down road to meet him for his convenience.
Stars:
Poster: Robert
Review:
The driver delivered the car on time and was helpful when asked questions. I checked the car and he waited patiently. I would recomend the service again. The price was one of the lowest but the service was good.
Stars:
Poster: Daniel
Review:
You have earned an "A" and I appreciate your service. To get an A+ I would suggest that listen to and respond to my delivery logistics concerns (your truck cannot come in a residential area) with only one call exchange. Many thanks!
Stars:
Poster: Valerie
Review:
I definitely recommend and I do! I want to thank you for your kindness and promptness! WE WILL USE THIS COMPANY IF WE EVER NEED TRANSFERRING AGAIN!!
Stars:
Poster: Mohit
Review:
AutoTransportDirect moved my car from Shreveport, LA to San Francisco, CA without causing any damage. Ended up shipping the car from Dallas (my choice I was in a rush to leave town). AutoTransportDirect was able to handle the switch and everything worked out well. Driver was a bit tough to speak with (strong foreign accent) and he did not have the address of the location in San Francisco, CA. We figured it out, but it would have been nice if the driver knew the location of his standard off point in SF (which is 15+ miles south of the city).
Stars:
Poster: Kevin
Review:
Absolutely FANTASTIC! Thank you!!!!
Stars:
Poster: Jennifer
Review:
I can't remember who i spoke to when i set up the appointment, but she was very friendly and extremely helpful. We were pleasantly surprised that there was going to be a truck available within 2 days of our call. The price I was quoted was exactly what we ended up paying. Mike, the driver, did a wonderful job. He was very accessible by phone, he kept us d on his schedule, and he made the load process very easy. My father in law received the vehicle on time, and he was also very happy with his experience with Mike. We will definately use you for our transport needs in the future! Thanks, Jeni O.
Stars:
Poster: Suzy
Review:
our auto was involved in an accident so Auto Haulers hauled it from Miss. to Okla. for us. Being a holiday weekend I think your time was very good.From the time we called you until it was here was about a week. We would use you again if need be. I thought the price was a little high. I think the lady who helped us was named Heather and she was very good.
Stars:
Poster: Alan
Review:
The truck driver; Brian, found my drivers license in the bank envelope containing the cash I gave him to pay the balance due. He phoned me to advise me of his find and is mailing the license back to me. I appreciate his honesty and going out of his way to send them back.
Stars:
Poster: Leatrice
Review:
The service was great. The office staff couldn't have more helpful, and my daughter was just as pleased with the driver when he arrived to pick up her vehicle. My order # was 59923, and again, we were very happy with our service.
Stars:
Poster: Amy
Review:
No complaints everyone performed as the professionals they are with EXCELLENT results!
Stars:
Poster: Amy
Review:
Everyonr involved did an OUTSTANDING JOB!
Stars:
Poster: Horace
Review:
Execellent service. Would use again.
Stars:
Poster: Glyn
Review:
The customer service agent was great. The man that picked up my car was very helpful and kept me informed of where he was with my car. With so many car transport options out there, I would use this company again. Very Good Experience.
Stars:
Poster: Diane
Review:
I called for an estimate and was able to schedule a pick up and delivery time that did not require advance reservations. The car was assigned to a truck with a couple of hours and the car was picked up in two days and delivered in two day. I was very satisfied with the prompt service.
Stars:
Poster: Chris
Review:
Very happy with the service. Arrived for pick-up on the first available day. Quick delivery to destination.
Stars:
Poster: David
Review:
It was a pleasure dealing with the truck driver Edwin. Very nice man.

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Reviews: 2301 - 2350 of 3613
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