What Our Customers Are Saying About Us

Get An Instant Car Shipping Quote

  • image description

    Ship Car From

    ...or...
  • image description

    Ship Car To

    ...or...
  • image description

    Vehicle Information

  • image description

    Is your vehicle operational?

  • image description

    What type of auto transport trailer?

Set It Up Online
What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

Stars:
Poster: Nancy
Review:
The driver, Danny Barcea, was very courteous. He was very nice and d me whenever possible.
Stars:
Poster: Steve
Review:
The driver used chain tie downs which tore(4), 4.5 inch holes in the frame of my car,he should have used nylon straps or found a different place to hook to car, like the suspension.The shipping time was fantastic (fast).If this were a real rare (high dollar car) I would be flipping out, but since it's just a car I'm driving I will just repair the tears in the frame and drive the car.I did not mark any damage on the shipping sheet because I felt sorry for the driver(He was very nervous about the damage). I would never have said a word about it ,but then this survey came and I can't lie.I just want to let you know that we were very happy with your whole service and will definitely use you again. Your prices are great, your pick up and delivery times are the best, and your staff are very friendly and knowlegable. We will just insist that next time the driver be more careful when hooking the car up before shipping. Thank you very much Steve and Tammy
Stars:
Poster: Nichole
Review:
I used Auto Transport Direct to move my car from San Diego, CA to Massachusetts. Everyone that I spoke to was friendly and knowledgeable and the carrier they provided me with was excellent. My car was picked up on the first available day I had and was in Massachusetts seven days later. The quick delivery was fantastic! My car was also in the same condition as I had left it. I had used another car transport company before, and did not recieve the same quality of service as I did from Auto Transport Direct. I would definitely use Auto Transport Direct for any of my car transfer needs.
Stars:
Poster: Lon
Review:
YOUR COMPANY WAS EXCELLENT. HAD ALL MY INFO CORRECT AND GOT A TRUCK IN A FAIR AMOUNT OF TIME. GIRLS ON PHONE WERE KNEW THEIR JOB AND WE GREAT ON PHONE. AMG ( HAULER ) AND ESPECIALLY THE DRIVER ( MELVIN ) WERE SUPER. MELVIN AND I WERE ABLE TO KEEP IN CONTACT TO COORDINATE THE DROP. HE CALLED ME WHEN HE SAID HE WOULD AND THEIR WAS NO PROBLEM WITH DELIVERY. HE HAD GENUINE AND REAL CONCERN FOR THE CONDITION OF THE CAR. FEEL FREE TO USE THIS REPLY IN THE COURSE OF PROMOTION OF AMG TRANSPORT. LON COST WAS VERY REASINABLE AT $675. ALL DAY..
Stars:
Poster: Erich
Review:
Eugene runs a fine business. He gave me regular s as to the travel progress of my vehicle; and arrived at destination as promised with the vehicle in the condition it was left with him. Pricing was reasonable too, and I plan on shipping my next vehicle with his company. The single biggest factor for me in determining whether or not a company is on top of their customer service is the feeling that they care about the service they are providing; and that they value my business. Eugene clearly understands customer service.
Stars:
Poster: Scott and Roni
Review:
Overall excellent service, I guess the only real glitch was the car was delivered earlier than expected. My car was filthy upon arrival (exterior), and when my daughter asked if it was picked up this way..the driver said yes. I had just washed it 2 days prior to pick up, and it was parked in my garage prior to pick up. This is the reason for the "Average" response to the "Honesty". If the driver would have said "no", then it would have been an "Excellent". I will recommend your service to others, and if given the opportunity I would use "Outlaw Transport" again. Thanks for the excellent service.
Stars:
Poster: Tanya
Review:
The auto carrier I used (Champion, maybe? ) was wonderful! Our driver, Larry was fantastic and friendly. We are extremely happy with our experience.
Stars:
Poster: stephanie
Review:
This is the second time I have used this service in the last year. Both times, I recieved exceptional service. The drivers were courteous and kept me informed regarding when the vehicles were picked up and delivered. They worked with my schedule to off the car after I got off work. The first driver did not read the directions regarding the date to pick up the car and arrived a day too early. I called customer service and they assured me that the driver had not read my directions and customer service assigned me to a new driver who picked the car up on time the following day. The price for the transportation was very competitive both times. The cars were picked and delivered within 2-3 days. Both drivers provided an auto inspection signed by the seller. I will be buying another car in a month and I plan to use Direct Express again. Thier customer service and transportation is impeccable.
Stars:
Poster: Thomas
Review:
From pickup on east coast to delivery on west coast, everthing went great. the driver was very nice and was very knowledgeable about the whole process. In addition to that, your company priced the transport very reasonably. I'll call you again. Tom Goldbach
Stars:
Poster: Heather
Review:
I was really pleased with my delivery. Your company found me the best price and George from Cochran Carriers was Excellent. He went out of his way to help and make things convenient. I would most definately use this service again. The only thing that I would have changed is that I wasn't notified as to when my car was actually being picked up from Florida. Although I guess my situation wasn't probably the norm. Anyhow George was great!!! Thank you Direct Express. h gray
Stars:
Poster: Samantha
Review:
Thank you so much for helping me transport my car cross country. Your staff was excellent in helping me setup the pickup and off. Drop off was hassle free and timely. I would definitely recommend your services to a friend. Thanks again.
Stars:
Poster: Damian
Review:
Direct Express Auto Transport (DEAT) was highly rated on transportreview.com and significantly cheaper than other highly rated auto transport companies. I thought that cheaper meant less quality, but it was just the opposite. The individual who helped me (I do not remember her name) was professional, courteous, and thorough. I received an immediate quote, a reference number, and I was emailed all of the necessary information I needed to get reimbursed from my employer. The driver, Chris (I also do not know his last name), was excellent. He was on time and I met him at a nearby location (his truck could not fit down the street by home). He, too, was thorough and fast. I was given an accurate assessment of my car and the associated paperwork. DEAT sent me a confirmation email with all of his and his company's information, including his cellular telephone number. I contacted him throughout the trip and he was immediately available, polite, and responsive. Although he told me he would deliver my car a day earlier than it was, the reason given was legitimate. Upon arrival, my car was in the same condition as when it left and it was a smooth process to get my car. I would highly recommend DEAT to anyone transporting their vehicle(s).
Stars:
Poster: Peg
Review:
Hi - Overall a good experience. My assistant had to be very firm with them about pick-up (which was a day earlier than we wanted) and delivery. They did deliver the car the evening of 6/30 - 8:45PM. The drivers were good and were almost alway accessable by cell phone. However, the expectation that we would pay cash or certified check is ridiculous in 2009. I had to start raiding ATMs days before the deliver to amass $800 in cash - how 20th century!! You really need to be able to collect the entire amount up front by credit card. Although it was a good experience, if I ever have to move a long distance again, I'm selling my car and taking an flight to my destination. Regards, Dr. Jackson
Stars:
Poster: Eva
Review:
Very Impressive Service. Thank you!
Stars:
Poster: Karen
Review:
Our driver was very nice...and his vehicle was clean and well maintained. When we placed our order with you we were told the standard ship time was approximately 4 days. Our car made it there in 3! Since we had a kid without a vehicle waiting for it to arrive...this was a great bonus. Thanks to JJ and Outlaw Trucking!
Stars:
Poster: Terri-Lynn
Review:
Thank you. I was quite nervous about shipping my car from California to my mother in Ohio. I had ready horror stories about people's experience. When I spoke with Heather at the San Anselmo office she was very kind. She set me at ease and she was right. I received an email that same day letting me know that the car could be picked up. Mr. Kondratev was wonderful. He arrived in his giant red car trailer and big rig. He was polite and really knew what he was doing. My mother was so pleased as well. The car was delivered safely to her three days later. I can't tell you how pleased I am with your company and with this driver. Regards, Terri-Lynn Cousley, Mill Valley, CA
Stars:
Poster: Jan
Review:
Excellent - Driver was great - Overall price was less than any other transport company and I called a lot of them. Timeline was on schedule. We would use your company again.
Stars:
Poster: Ken
Review:
Great communication and easy to work with.
Stars:
Poster: Mojeed
Review:
The driver who picked up my vehicle was on time, he is patient, mannerful and professional. If I have to, I would definately use him again.
Stars:
Poster: Jerome
Review:
Great service at a fair price
Stars:
Poster: Robert
Review:
Driver was excellentfriendly and careful. Truck was clean and looked well maintained Driver did a great job. My daughter, in California, who received the car had nothing but good things to say about the delivery and the driver!! Went out of his way in customer service. Price was better than competitive!! Would definately use this company again, if needed. Bob Oberg
Stars:
Poster: Gene
Review:
Your company was extremely efficient in handling the transfer of my car from Florida to California. The car arrived within a week of being picked up and was in excellent shape when delivered. If I ever need to do a transfer again, you will be the company I choose.
Stars:
Poster: judie
Review:
Had used service before to transport another vehicle with great success. Still the best quotes in town. Pick up was as expected. Weather, a safety concern, affected delivery and does not count as a negative. Was kept informed the whole time. Cars arrived when expected, as expected. Thanks.
Stars:
Poster: cathy
Review:
Great prompt service. Our driver was the BEST. He provided the best service that I have not seen or had for a very very long time. I would not hesitate to use this service again. The price charged was one of the best that we received.
Stars:
Poster: Simon
Review:
Overall good experience. Direct Express Auto was able to ship my car from Rochester, NY to San Francisco, CA in just 6 days. The vehicle was picked up three days after the first available pickup date. The vehicle was dirty on the outside, but expected since it was transported on an open truck.
Stars:
Poster: Robert
Review:
Excellent service - I did not expect to have the car so quickly! The driver delivered the car late in the evening and did a great job of going over the vehicle with me in the dark, making sure that I could be comfortable with the condition.
Stars:
Poster: Dianne
Review:
Car pick up and delivery was very efficient. I received the car in good condition, but it was very dirty with a lot of oil spills on top of the car. (most likely from the car above on the truck with an oil leak).
Stars:
Poster: Manoj
Review:
Amazing service at the best price.
Stars:
Poster: Jagdish
Review:
I had a flawless experience shiiping my car from Florida to Arizona. It was picked up within three days from my scheduled pickup date. My car reached Arizona in 5 days. Driver Rick was great and so were the customer service folks on the phone.
Stars:
Poster: Brian
Review:
I was very satisfied with the service and the price and the very timely delivery and excellent communication with the driver.
Stars:
Poster: Dr. Hershel
Review:
DEAR FOLKS: I CANNNOT REMEMBER THE CHAPS NAME WHO BROUGHT MY VEHICLES TO ME: I REMBER HIS TELLING ME THAT HE LIVES IN SPRINGFIELD. THIS YOUNG MAN IMPRESDSED ME WITH HIS CANDOR, HIS BUSINESSLIKE ATTUTUDE, AND BRINGING TO MY ATTENTION, CERTAIN THINGS ABOUT THE CONDITION OF THE TRUCK. MY BUSINESS PARTNER AND I BOTH WERE IMPRESSED WITH THIS HARD-WORKING YOUNG MAN!! I LOOK FORWARD TO DOING FURTHER BUSINESS WITH YOU ALL, AND YOUR ALLIED COMPANIES. MAY GOD BLESS YOU ALL. SINCERELY, DR. HERCHEL E. "BUZ" SAWYTER, JR. POST OFFICE BOX 453285 GROVE, OK 74345 918 - 314 - 3421 24/7 POST SCRIPTUM: PRICE WAS AAAAAA-OKAY, TOO!!!
Stars:
Poster: Truong
Review:
Thanks to Direct Express Auto Transport and previous reviewers. I read a lot of reviews from different companies before ing this company to transport my car from Austin to Atlanta. Bargain price and excellent service! I paid for only $425.00 which was quoted online. Direct Express Auto Transport provide me order tracking number to my email address and the carrier information prior to delivery. The carrier Corban Cert Cargo & Storage -TX was assigned to deliver my car. The driver Kevin was good. He parked the trailer in a corner of the next street and came to pick up the car in my driveway. Unlike previous carriers, I had to meet them somewhere because their trailers were too long to get into my neighborhood. The car was available for pickup on Monday and the driver showed up at my house on Tuesday. The car got to its destination the next day. Again, thanks to Direct Express Auto Transport. I would do business with you again and recommend to other people. Thanks, TNguyen, Austin, TX
Stars:
Poster: Mike
Review:
Will definately use your company again. Found you through a search engine and the process was very easy. Have your site bookmarked for any future car transports. Thanks
Stars:
Poster: Daniel
Review:
gas guage didnt work properly making us stop every 100 miles to get gas as it would always beep signifying low fuel. took two hours to get one day refund at off point because person who 'knew' how to make refund was always 15 mins away.....imagine being told 'she'll be here in 15 mins' for an hour?
Stars:
Poster: Alex
Review:
I am in the process of moving from the Washington DC area (northern VA) to Phoenix, Arizona. I had never used an auto shipping service so I was a little concerned about the process. However, I received a reasonable quote from Direct Express Auto Transport ($700.00) and the Company's reputation with the BBB made the choice easy (order #61690) My vehicle was assigned within a few days of the date I stated my care would be available to transport. The pick-up near my home was smooth and the company that transported my vehicle made it from VA to AZ within 4 days. The drivers were very friendly and professional. I had only called customer service a couple of times, the first when I was trying to collect information about the process of shipping my car and the second after my vehicle had been assigned. The women that I spoke with were friendly, professional, and knowledgeable about the auto shipping process. I am driving my household goods across the country, and I had planned to tow my second car. However, after having such a good experience, I have decided to ship my second car through Direct Express Auto. Based on this experience, I would recommend Direct Express Auto Transport to anyone looking for assistance in transporting a vehicle. Thanks, Alex
Stars:
Poster: Mike
Review:
driver Luis was excellent and remained in contact with me during transport. Great service. thanks.
Stars:
Poster: Jonathon
Review:
Initial contact was great, patient and informative. I never used a service like this before, but she answered all my questions and put me at ease. Initial pick up was quick, but not too much warning. Gave me a be there today hour warning, then a "we are here now" warning. Nothing in between. Drop off was also very timely. One week turnaround which was great. Person who ped off was excellent at finding a mutually agreeable place. Car was VERY dirty, but its a cross country trip, I can understand. Car was in excellent condition, nothing missing or mess around with inside. Very secure. Driver picked up was "Mr. Seong" but unfortunately I don't know the off guy's name. Would absolutely use again. Thanks!
Stars:
Poster: Jerome
Review:
every thing was much better than I expected.the driver was patient and courteous.he answerd all my questions.he handled my car like it was his.on the receving end my son in law[a p.h.d in theoretical phyics]was also happy.the driver kept in touch with him.i will be sure to recomend your company to my friends.by the way,your price was the lowest price.the person that i spoke to in your office was also very nice. THANK YOU JERRY SHARON
Stars:
Poster: Jacob
Review:
I Bought a car on eBay from Indiana, so I started researching auto transport companies. Direct Express had the lowest quote and they include insurance and door to door service. Other companies charge an extra $150 or more for door to door service. It was almost too easy. I got an instant quote on there web site, paid $150, got an email the next day stating a truck has been assigned. A day after that I got a call from the truck driver, Mark, he was very friendly. He said he'd be here in 3 or 4 days, which is great because I was expecting it to take a couple weeks based on reviews of several other companies. Mark called me again the next day to tell me that he would arrive Sunday at 11:00 AM, just 4 days after the pick up date. Sure enough, at 11:00 AM sharp, Sunday morning the truck rolled up in front of my house. While unloading the car, Mark told me some interesting stories about his trip... and his ex wife, I paid him the remainder of the fee in cash + a tip. Direct Express is a broker, so they assign a company to you. They assigned Parkway Auto Transport to ship my car. I checked out Parkway's web site and it seems to be much cheaper to go through Direct Express than to go directly through Parkway. Note: All-Pro Auto Transport is the same as Direct Express. I guess Direct Express acquired them: http://www.allproautotransport.com/
Stars:
Poster: Jianwei
Review:
AutoDog Transport actually did the work. He is very nice. Great job. I'll definitely use them again. Thanks.
Stars:
Poster: Dawn
Review:
Gail was honest and courteous to me when there was a slight delay and I appreciate all her efforts to keep a maintained schedule. The car was delivered promptly as stated and in good condition. Will definitely use company again and refer to friends/family for transporting any vehicles in the future. Thank you for all your help. Dawn Wheeler
Stars:
Poster: Daniel
Review:
Good communication...on time service...would use again!
Stars:
Poster: Tom
Review:
Worked out great. I have already recommended your service to a friend of mine.
Stars:
Poster: marcus
Review:
Excellent. Driver very professional. Great company
Stars:
Poster: Bruce
Review:
I found the service to be extremely good. I would have said "Excellent" other than the vehicle was delivered at 12:45 A.M. At that early hour in the A.M. it was too dark to examine the car.
Stars:
Poster: Tyna
Review:
I've used this auto transport company twice. The price was very competitive with other vendors. Their customer service is superb and my car arrived in excellent condition within the specified timeline. I highly recommend Auto Transport Direct for auto transport needs.
Stars:
Poster: Perri
Review:
Fabulous!! Lawrence is a true professional- from point a to z-contacting us prior to pickup to delivery. We have shipped cars before, but none of our experiences compare with the customer service, communication, care and expertise...Lawrence truly delivered. Thank you!!
Stars:
Poster: Perri
Review:
Fabulous!! Lawrence is a true professional- from point a to z-contacting us prior to pickup to delivery. We have shipped cars before, but none of our experiences compare with the customer service, communication, care and expertise...Lawrence truly delivered. Thank you!!
Stars:
Poster: Charles
Review:
Pleased overall. The truck/driver that picked up the car was not the one who delivered - the first passed our car on to the second - but there seem to have been no adverse effects of this surprising method. The one weird moment was when we got a call from the delivery guy saying "I'm here!" without ever having received notice of the impending delivery. (Must happen often, as the Dispatcher later said, "I keep telling these guys to call first, but they don't!") We were many miles away, with no possibility of taking delivery. The Dispatcher did try to talk us into rushing home from our weekend holiday ("if you can't take delivery, it could add a couple more days, because the driver will have to take your car to Pennsylvania and then come back"). However, when we said that was impossible, he made sure the car was delivered the next day. Car seems in good shape, and one week was a very acceptable turnaround.
Stars:
Poster: Claire
Review:
My driver was prompt, courteous and communicative. The driver called me well in advance, so I would know when to expect him. He was on time. He returned my calls promptly. He called me during the shipment to keep me posted on the status of my car delivery. He was personable and efficient. I was delighted with the service and especially, the phone calls I received from the driver to keep me in the loop. I would recommend this driver for future jobs, and will use your service should it be required in the future: Order Number: 59872 Wagonmasters Transport - AL on 06/08/2009 - Claire Severin

Click on a page number or the "Next" link below to see more reviews from our awesome customers!

Reviews: 2251 - 2300 of 3613
<< Prev      1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  16  17  18  19  20  21  22  23  24  25  26  27  28  29  30  31  32  33  34  35  36  37  38  39  40  41  42  43  44  45  46  47  48  49  50  51  52  53  54  55  56  57  58  59  60  61  62  63  64  65  66  67  68  69  70  71  72  73       Next >>