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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Lynne
Review:
We were pleased with the pick and the delivery of our 1928 Model A Ford. The service could'nt have gone smoother, our delivery man was very courtious and prompt, he kept in touch with us all along the way of the trip. we would definately use your service. We could not believe how quickly your company took care of our request.
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Poster: Melody
Review:
From the first phone call to set up transport, to pick up driver Leon, to delivery of vehicle, excellent service! I would highly recommend this company to everyone!
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Poster: Charles
Review:
Very fast, good communication, nice to work with.
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Poster: Grace
Review:
Very impressed with whole operation-You kept me informed thru it all-as never done it before-but would do it again-C.J was excellent as was Hamid from F.H.T. Very pleased with everythingCar arrived as good condition as I gave it to you-Thanks so very much. Price Very Good. Grace E Mulvanity
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Poster: Treia
Review:
My tow truck driver was the sweetest guy ever. I really enjoyed your service and couldn't be happier. Very nice.
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Poster: Jennifer
Review:
The delivery was marginally delayed due to a bad ice and snow storm in Wyoming and Nebraska. We had orginally scheduled to meet Saturday morning, but ended up being Saturday afternoon. He kept me up to date with the progress. Aside from the lovely sleet on my vehicle, everything was in great shape. I would definitely ship my vehicle with Direct Express again.
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Poster: Jason
Review:
Thank you so much!!!! My experience with your company was incredible .. Nice, knowledgable staff ... The driver was great!!! My car was delivered sooner than I could've ever expected ... All at a more than reasonable price .. You not only earned a loyal customer, but gained a person to spread the good word ... Thank you thank you thank you !!!
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Poster: Tuan
Review:
The car was picked up and delivered on the day it was scheduled as first available from Southern Cal to Northern Cal. Both Customer Service and the driver were professional and courteous. Price was reasonable and competitive. Would use Direct Express again.
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Poster: John
Review:
Booked vehicle transport with availability to pickup next day, was assigned trucking Company out of Chicago. Received call from tucking company within 2 hours of initial booking. Pickup was next day and on time. Delivery was in time frame promised. Shipped from Indiana to Phoenix and was picked up and delivered door to door. More things in life should go this good, first time using this company and will in the future use or recommend to any one. AAA+ service ,best price quoted. John DeJesus
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Poster: Linda
Review:
When I called Direct Express Auto Transport, Jessica was very helpful. The driver from SK Trucking was clean cut and handled my car with care while loading it on the transport carrier. I would use this services again if necessary.
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Poster: Kiry
Review:
service was excellent! I probably will use it again in the future and will definitely recommend to friends and family! keep up the good work guys and gals! driver was friendly, informative and on time like he said. I gave him a free steak sandwich and 20 bucks!
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Poster: Curdis
Review:
This was our first time shipping a car, and it was a wonderful experience. The transporters from Jam Up were on-time, friendly, professional (without being stuffy), and did exactly as they promised. We were contacted the day before pick-up, and they arrived the next morning, as requested. They made great time out to Louisiana, and arrived in 4 days. They again called the day before delivery, and again when they arrived. We were very happy to provide them with a tip upon delivery, they earned/deserved it!
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Poster: Justin
Review:
On time pickup, fast delivery, great communication, exceptional service, no hidden fee's or extra charges as promissed, would use again.
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Poster: CARL
Review:
my vett arived on time with no dammage and there was no rush during my inspection i am very satisfied with the service rendered it was picked up two days after first avalable pick up and arived two days latter the driver was able to find the location i specified for delivery and gave me a call hours before arival as well as a call right befor he arrived.
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Poster: Jeanette
Review:
Excellent Service, I am so happy to have my car here so quickly and safe. Thank You all for this excellent service. Jeanette Diaz
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Poster: Robert
Review:
Service from contact people to drivers was excellent. The drivers were efficient and courteous. Price was fair.
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Poster: Donald
Review:
Mercedes gave an errored quote. Sent me an email of a balance of $150.00, when the driver needed $300.00. I still have the email conformation/quote with me.
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Poster: Robert
Review:
Excellent service...... No complaints...... Driver was very courteous, I would definitely use your service again, as well as recommend to others. Order # 69593
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Poster: Glenn
Review:
Some feedback; the biggest selling point for me was your BBB membership and standings (I checked); this above pricing as you were not the lowest priced carrier. We’re willing to pay for honesty. The only change I would recommend is adding the specific order information to the confirmation email you send; especially pricing. This being a “faceless” transaction over the internet the more feedback you can provide the better. The ultimate carrier was great, he called the morning of delivery and gave a window of time for delivery to which he met; overall a very nice gentlemen. I’m confident in your company and will recommend you. Thank you!
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Poster: Brenda
Review:
The only issue was that I had to drive 20 miles to the truck for pick-up and the driver was not able to give me a good idea of where he was but I still thought the service was great.
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Poster: Alfredo
Review:
Chris, the driver, was honest and courteous. No surprises nor anything like that. Kept me informed at all times. Car arrived when promised and in the same condition as picked up. Good and reliable service!
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Poster: Dennis
Review:
As this was our first experience in transporting a car we were quite anxious. But the company that arranged for the transport was very helpful and followed through when we were concerned about not being notified when expected. Once a transport was arranged, we were contacted almost immediately and the car was picked up. We felt very good about the service and the handling of our car on both pick up and delivery and would definitely recommend Barnhart transports again.
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Poster: Eva
Review:
The driver was very friendly and the staff was very accomodating and easily accessible...
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Poster: Gregory
Review:
Excellent service in all ways. Less than one hour from sending Email until Emailed back that there was a truck available. Heard from trucker that evening who scheduled pickup near my home the next morning. Trucker arrived on time and transported car from eastern Minnesota to Oakland, California in three days. Delivered car close to my daughter's home on time as promised. Car in excellent condition. Trucker-Bryan from All Fleet Leasing in Rogers, Minnesota- was professsional and highly personable. Very satisfied and price was reasonable. I will recommend you highly. #69977O
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Poster: Nunthaporn
Review:
This is first time for me to have a service with Auto Transport Direct. I have made my reservation online and they found me with Beak Transport. This one was not good and they never show up at all. Then I called Auto Transport back to reschedule my delivery and they did it so fast, then they found me with another truck company; ACE Auto Trans Inc. the truck guy whose name is Cory, he is so wonderful and nice. He came to pick up my car on time and delivery ontime with no damage at all. I am highly recommended this company and I will have another service again.
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Poster: Rich
Review:
The car came as scheduled and was in excellent condition. I would definitely use your service again!
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Poster: Kathy
Review:
I was really scared to use a transport service because there aren't very many out there with even average reviews. Your company had the best price with great reviews. The entire process was easy and I was completely comfortable with it. I don't remember any names (sorry), but the driver's, Miguel. The lady at his office gave me his number so that I can remain in contact with him during the transport process. Miguel was very nice and patient with my mother and I. Thanks everyone, I will definately keep this company's info handy for future references and future service. Kathy
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Poster: Ruth
Review:
It was a pleasure talking with Rick regarding the status of my vehicle delivery. He was very courteous. I would recommend Express Auto Transport to anyone needing the service. The only disappointment was when I initially called, the price was quoted at $525.00, and when I called the next week, it had increased to $550.00. But I guess everything is going up. It's all about timing... Thanks so much!
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Poster: Brittany
Review:
Great service! On time and organized production team. I will use them again.
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Poster: JOSE
Review:
THE SERVICE WAS EXELLENT I WILL RECOMEND IT THANK YOU VERY MUCH AND I WILL SAVE YOUR PHONE FOR THE FUTURE VERY TRULY YOURS JOSE JIMENEZ
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Poster: Paul
Review:
Was very pleased with the earl contact with both the pick up point and destination. Will be using you again next week Thanks Paul Freeman 0011 61 7 3202 5573 0011 61 0403219715
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Poster: Isabelita
Review:
I will recommend your company to ALL my friend, good work and thank you very much
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Poster: Betty
Review:
My vehicle was picked up within two day of ordering the service on line. I received phone calls from both the driver and the company prior to pick up. Shipping from Central Virginia to Los Angeles was $875 and took 7 days. I accidentally gave the wrong number for off, and received a call confirming the phone number. I've shipped cars across the country 6 times in the last 10 years, and this was the fastest, easiest, least expensive experience. Every single person I spoke to on the phone was courteous. I would definitely use them for my next move.
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Poster: Scott
Review:
Everything went off like clockwork. The trucking company that picked up and delivered was very efficient. The vehicle was picked up on Thursday and delivered 1000 miles later on Monday.
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Poster: Sandra
Review:
The company(DIRECT EXPRESS AUTO TRANSPORT & ASSOC.) as a whole was very helpful and thorough with the whole shipment of my vehicle, and I would use their services if I had it to do all over again.
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Poster: Jose Rey
Review:
I requested for several, I mean 26 transport services to give me a quote in transporting my car to sacramento from illinois. I received 1,025 as the highest quote, 985-840, 795-745, 650-645 and 575 as the least. The prices vary that much i was so surprised because it was my 2nd time now to transport my car ( the first was my corolla from arizona to sacramento for 750) and I didnt know that each company has its own price and also negotiable if you find a competitive quote. So this time, I requested a quote from GR inc. as I have their services before the quote was 795 even I am a second time customer. I let them beat the price from direct express but they cant make a deal with same kind of quote. Then I now tried other companies to give me a quote and I didnt respond to all those who offered me greater than 575. My quotes went down to 15 ions and let them beat 575...all they can say "whoever can make that deal with you thats a good price but lower price means hidden fees/charges, some limitations and low quality services etc.". But what can say as a customer? Well, of course I wont settle for low quality or hidden charges etc. I will also get the best value of my money for sure. So what I did was to check Direct express license number from a gov't agency and go to BBB reviews and customer satisfaction. What I found was the reviews I wanted to expect and for me it wasn't a gamble to let them transport my Rav4 '08, one thing is on my mind, in case there would be trouble or problems later on its not hard to call my lawyer right away and let them settle from their insurance coverage and as a fact I will trust them more now after I verified their highest customer satisfaction from BBB. My rav 4 arrive as the driver told me average of 4 days without hidden fees, extra charges, surcharges, no damages nor scratch (except for dust which you cant avoid from an open trailer) my car is fully intact without any loss of things inside...not even my IPOD (which I forgot to pull it from my car). The customer relation cal me every now and then unitl my car was delivered. The rate was very affordable with an exemplary service! I would highly recommend direct express auto transport to everyone.
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Poster: Alfred
Review:
Selection of NW Express for transport met with all expectations. Very personable, professional, experienced driver. Thanks for your service, A.L.Allen Shipping Party
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Poster: Richard
Review:
Felton with 212 Transportation exceeded my expectations. He did a great job, delivering both cars in perfect shape well ahead of my anticipated arrival date. Thank you
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Poster: Deandre
Review:
pickup on time,delivery on time.3 days total
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Poster: Jolie
Review:
Quintan was honest, responsible, helpful and friendly. I would definitely use this service again and recommend it to anyone else that needs it!!
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Poster: Graciela
Review:
I am pleased with the promptness of the service overall, although my car was delivered dirty inside, and I found two small black plastic made pieces like two caps which I believe belong somewhere in my car but are displaced now. Order #69000.
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Poster: Monica
Review:
The delivery was on time to the minute..very pleased with the delivery and good communication with the driver!! Will definately use them again..thanks. Mr. and Mrs Speer
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Poster: Kraig Coomber -
Review:
Vehicle arrived in a timely manner without damage. Thank you!
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Poster: Rita
Review:
I called on a Saturday and was assigned to BZ Transportion - NJ within minutes. The representative was understanding that this was my first time shipping a car cross country. But she immediately addressed my concerns. My car was picked up in New York the next day and arrived in Los Angeles the following Saturday. I appreciated the door to door service. Also, my car arrived in excellent condition. The driver, John, made contact with me prior to pickup and prior to delivery. He was professional and courteous. I trusted that my car would arrive in California safely. I thought the price was reasonable especially in comparison to other quotes I had received. I would definitely use this service again and recommend to the service to others.
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Poster: Diana Sherlin
Review:
The driver, keith was really prompt and did a good job delivering the vehicle.
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Poster: Richard
Review:
The price was very competitive. The car was picked up on the first day in Tx and was delivered 4 days later in California on schedule. Car was in very good shape when it arrived.
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Poster: Robert
Review:
My experience was nothing less than excellent in all respects. Would definitely use Direct Express Auto Transport for all my auto transport needs.
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Poster: Tina
Review:
Amazingly fast service. Requested a night before and the bid was accepted the very next day and picked up during the evening hours. Great price. Vechile delivered in 2 days from MI to TX. Great driver communication. Overall, smooth transaction. Would definitely recommend and use this company for future transportation needs.
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Poster: Richard
Review:
Pick up guys spoke poor English and were rude to my wife. They expected us to meet them across town instead of picking up our car at our residence as we paid for. They tried to change the pick up place a second time all to make it easier for them instead of accommodating the customer. We finally got them to agree to pick it up at a more convenient place closer to our home. On the receiving end; the delivery guy was friendly and accommodating. Overall, good experience. I would use this company again.
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Poster: TONI
Review:
The car was picked up on the day I said it would be ready. He called ahead of time. When he picked up the car he told me when to expect the car to be delivered. He called when he got to town and called when he was on his way. I would recommend your company to family and friends.

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Reviews: 1951 - 2000 of 3613
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