What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Fernando
Review:
no complaints at all. exellent job done. thank you.
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Poster: Chia-Chi
Review:
Erics Express -CA is quite good. On the beginning, I was a little bit worry becuase the review of the broker (Direct Express) is A, but the carrier (Erics Express) has poor review, grade D. But it turns out to be the excellent perfermance, and I definitely will recommand to my friends and for my further usage. Thanks!
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Poster: KELLI
Review:
No followup until intiated by customer after deposit was made but other than that, things went very well. Thank you.
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Poster: Ranjith
Review:
Considering this was the first time I have transported my car cross-country, it was a great experience. A carrier was assigned literally 5 minutes after I put in my request. The car was picked up the following day and I received the car in the condition it was in in a week. Almost completely hassle free aside from the fact that I had to pick up the car from a truck stop since they couldn't drive the big rig into town. But the truck driver was kind enough to drive back with me to off the car and I then had to him back off. Not a big deal at all. I'd definitely use them again.
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Poster: Paul
Review:
very satisfied with both price customer service and driver I will certainly use your service again and recomend you to others Thanks !!
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Poster: Kim
Review:
Misty at Golden Key Express (the subcontractor for Direct Express) was so up front about the delivery time. She explained all of the unforseen things that can happen in a cross country delivery. She assured me that they would do everything possible to make a safe, timely delivery. Their driver Bob was very professional and was right on time! The price was very reasonable and the operators at Direct Express were very nice. Would definately use again.
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Poster: Lojeng
Review:
I had numerous quotes from many contractors and you guys weren't the cheapest but you had RAVE reviews from the BBB so I spent a little more money but wanted the good service. I would highly recommend Direct Express!
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Poster: CHARLES
Review:
You Guys Rock !!!!! I was nervous that the delivery would not be within the Window I required...I was only in the States for 4 days before heading back to Germany for the next 2 months....and there were 3 weekly blizzards in the Northeast that messed with Traffic etc.. The Porsche was picked up on Friday morning, in NJ and delivered Friday afternoonto Newport , RI...the snow came back on Wednesday even closed Logan....but the Car was tucked away into storage on the weekend and I flew back to Germany on Tuesday without a problem Thanks so much for all your efforts, I will highly recommend Direct Express in the future to friends and associates. PS. the actual driver followed up with me 3 times during the Transport....very professional Charles Glade Managing Director Eastern European Operations Fio Systems AG Leipzig, Germany
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Poster: Sami
Review:
Wonderful service!! Reasonable rate and excellent process. The day after I listed my car online I received a phone call to schedule a pickup time. Driver was on time for pick up and very careful about checking my car and placing it onto the truck. My car arrived on the exact day that I asked. Overall, this was PERFECT - made my move much less stressful. I will make sure to refer Autotransportdirect.com to anyone I know that will need their services. I shipped my car from Minneapolis, MN to Los Angeles, CA. The driver picked up on a Tuesday at 7am and ped off the car in Los Angeles on Friday around 2-3pm. Manda was my driver's name. The price for the shipment was $525. Thank you!!
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Poster: Timothy
Review:
great people you have working for you
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Poster: Margaret
Review:
This is the second time I've shipped a car with Auto Transport Direct. Once from DFW to SF and now, DFW to NYC. The experience has been great on both occasions - very straightforward, easy to deal with. The email notifications of when my car was assigned as well as when the order was taken made it easy for me since I don't have time to do everything over the phone. Price is exactly as quoted, no surprises. While the driver couldn't speak English very well, he was extremely polite and kind. thanks!
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Poster: Belva
Review:
Delivery man was respectful, courteous and accommodating.
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Poster: Chakravarthy
Review:
I am very happy with the promptness and great service. Car was picked and delivered on the dot as promised. On delivery car was a little dusty but in good condition with no issues/scratches or dents. I would recommend to anyone.
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Poster: Tim
Review:
We were very happy with our whole experience and how easy it was to transport the vehicle. The company that transported the car was very friendly and efficient. Definetely would do it again!
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Poster: Young
Review:
Prompt! On time to pick up my car on short notice which was great. And i actually received my car alittle earlier than expected, which was great. The car did arrive very dirty, which is expected when someone takes your car from So.Cal to Atlanta, GA. They also called me 2 days in advance as well as a few hours in advance when my car would be in the area. Overall, i am a satisfied customer. Thank you.
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Poster: Robert
Review:
Order 77992 - Tacoma shipment. Dispatcher and driver were very very nice, polite and accomodating.
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Poster: Mark
Review:
Hassle Free and reasonable price
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Poster: Victor
Review:
I have never had to move a vehicle before, and you made the whole thing quick and easy. Thank you...
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Poster: Tom
Review:
excellent service , will definately use again.
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Poster: Robert
Review:
Ok did not explain the 2 companies were different but overall you got the job done and your girls look hot
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Poster: mayur
Review:
Price was the best, service was on time and delivery was on time. The driver was very courteous and even washed the vehicle before delivery. I definitely would use this company again. Thanks
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Poster: Donald
Review:
Auto was picked up as promised, delivered exactly as estimated. I never spoke with a customer service representative, the order was placed on line and the whole transaction was flawless. Driver was friendly and honest, and provided great door-to-door service. Highly recommended.
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Poster: Sarah
Review:
began badly w/a crazy driver who we had to get rid of & replace - she(brittney) handled it well & everything went really smoothly - already recommended to someone to use your company. Thank you!
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Poster: Rob
Review:
I was a bit nervous shipping a car, as I had never done this before... but what a great experience! The shipper picked up my vehicle in Des Moines IA on Monday afternoon, and it was delivered to Columbia SC on Wednesday evening... and in perfect condition. No reqrets at all, and 100% satisfied! :-)
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Poster: Michael
Review:
Direct Express provided the best price with the first offer. No other company came close, and your service was the easiest to use. The pick-up was prompt, as was the delivery. The driver for Coastal Auto Transport was polite, friendly and courteous, and I could not believe how quickly the vehicle arrived! If I ever transport my vehicle again, I'll be using your services.
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Poster: Anthony
Review:
The delivery took place at around the time of the worse snow storm of the year. Yet the car was delivered quickly and totally intact. There was excellent communication from the driver. The driver was very polite, professional and curtious. I am totally satisfied by the service. I will definately use again in the future.
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Poster: Nancy
Review:
Direct Express handled our shipment expeditiously and in a friendly, helpful manner. They hooked us up with a driver, who contacted us within a day or so, picked up the car when he said he would, and delivered it across the country right when we expected. Everything was smooth and easy. It couldn't have been a better experience! We got a range of prices, and Direct Express offered the lowest price. Once we read the glowing reviews, we were convinced, and we're glad we picked them.
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Poster: Michael
Review:
Excellent service. The drive was helpful and accomadating.
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Poster: Rafael
Review:
I like to take my hat off to the driver, he was on time and kept me up dated on the status of my vehicle.
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Poster: Virgina
Review:
I have used you to transport my car in May,2009 and was very pleased with your service. My service on Feb.23, 2010 was prompt and I was very pleased with PBC Express of Arizona. Christian and his partner were real fine gentleman. Thank you. Virginia E. Driver PS: will be calling you to ship my daughter's car soon.
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Poster: Catalina
Review:
Extremely satisfied with the customer service, efficiency and cost. Would definitely use this company again in the future!!Jeff, the Driver was so nice, friendly and very considerate and worked perfect with our availability. He kept in touch with us through out the trip. Overall, a great experience!!
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Poster: KIMBERLY
Review:
Great price, quick pick up and delivery. Thank you-
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Poster: Duane
Review:
EXCELLENT !!!!!!!!!!!!!!!!
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Poster: Lance
Review:
was a little upset initially with Borges trucking since hard to get phone answered and receptionist tried to tell me i cant pack up car (more than 100 lbs) and argued with me. The actual driver was very good, worked with me well and let me pack up car, even ped me off at home after i met him for pick up. Kept in touch very well, delivered car within three days across country. would use again no problem, car in good shape.
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Poster: Tyler
Review:
from Florida to Tennessee, I had a lowered acura rsx-s delivered, only took 2 days and car arrived with nothing but a little road dust. A++
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Poster: Sheila
Review:
I was extremely pleased with the system, and with the company/driver that transported the car. The driver is from our area and was knowldegable and friendly-professional. I would recommend his service to anyone! thanks for everything!
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Poster: Greg
Review:
This was my first time to arrange vehicle transportation. The entire process was so easy and accommodating. The flexibility of the pick up process, the speed of delivery and the availability of phone contacts when necessary made it anxiety-free. My client was thrilled at the affordability of the service and we were very pleased with the care the driver took with the automobile.
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Poster: Rhea
Review:
Den Autotransport was awesome. I have been using you service for years, and will definitely use your service again.
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Poster: Keunsub
Review:
I had a great experience with Direct Auto Transport. I delivered my new minivan, Kia Sedona, from Stafford Texas to Minneapolis Minnesota. The driver picked up my car on Tuesday in Texas and delivered it to Minneapolis on Friday morning. It was super fast! I was expecting to get the car on the weekend at the earliest, but I got a call from the driver on Thursday evening that I would be here at 9am. The car was in good condition and the driver was so friendly and nice. The price was also great. It only cost $675. I would recommend Direct Auto Transport to my friends and I will definitely go with them next time. Great company and nice driver!
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Poster: Lars
Review:
Driver was excellent and in good communication for delivery on time.
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Poster: Schumacher
Review:
CUSTOMER COMPLAINED THAT THE VEHIVLE WAS DIRTY..
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Poster: Dick
Review:
Everything about the transaction was very good. Follow up, timing, courtsy - very professional. I would recommend to anyone.
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Poster: Nicole
Review:
This is the second time I've used Direct Auto Express to transport my vehicle for Los Angeles to Houston. Both transport carriers they send were very professional and did an excellent job. The prices are very reasonable. I will continue to use this company for my transport needs.
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Poster: John
Review:
I booked on-line and was very satisfied with the process. I liked getting the real time quote and upon booking the confirming and d emails throughout. Pickup and delivery timeframe was good. One area that could have been better is the transporter estimated times of pickup and delivery. On both ends the estimated times were off by 6-8 hours. On the pickup, it was estimated to be a late afternoon pickup, but happened at 10 PM. On delivery, the estimate was sometime after lunch and took place at 7:30 PM. I recognize this on the actual shipper, but with GPS, I would expect the estimated times to be closer to 3 hour windows. I marked the pickup and delivery as on-time as they took place on the days expected. Overall, I'm very satisfied with the experience, would use it again and recommend it to others.
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Poster: carla
Review:
have shipped a number of vehicles. Only drawback for this was the unknown of exactly vehicle was coming. For convenience purposes, having a off / pick up point where the customer can go at his convenience, ie before / after work, lunch hour, etc. would be preferred. Driver excellent and did what he could with horrible weather conditions. Always polite and professional.
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Poster: Anda
Review:
Quite expensive but fast and reliable service. Thank You !I'll recommend you to anybody needs your sevices !!
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Poster: Doug
Review:
Seamless - Coast to Coast and the driver (Paul) were outstanding during the move!!
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Poster: Anthony
Review:
My car was sent from Pa. to Ca. it arrived in 6 days. ( Even through a major snowstorm here in the N.E.). I was impressed. Would use the service again.
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Poster: Lorine
Review:
Problem was at pickup which was supposed to be at the garage in Brooklyn at 12 noon last Sunday. Driver called at 12:15 to say that he wanted car brought to Long Island City because the trailer couldn't get to the location in Brooklyn. He should have notified us earlier if he wanted a different location because the Long Island City location is where he said he always picks up for NYC. I can't comment on the car's condition because it was left at a dealer's in CA. so we haven't seen it yet.
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Poster: Houssam
Review:
first trial worked great , but the second time you refused to pick a land cruiser from Colorado because it had a snow plow attached to it , yet another company could and did !!!!!!!!!

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Reviews: 1651 - 1700 of 3613
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