What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

Stars:
Poster: Ha
Review:
This is the best of the best auto transport company. It took exactly three days from the time I placed the order and to the time the vehicle was delivered. The driver kept me informed from time to time where he was at when he expected to arrive at my residence. Finally, the cost was a lot less in comparing to other competitors. I fully recommend D.E.A.T. for anyone that has auto-transport need.
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Poster: David
Review:
vehicle was well taken care of and driver was very courteous and friendly.. would and will use again.
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Poster: Fred
Review:
Order# 79752 The only difficulty was the driver's English language skills were quite limited, which made communicating with him quite difficult.
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Poster: Melissa
Review:
Overall, very good experience.....order # 79876. Would recommend Direct Express to others. Driver was very accommodating and friendly. On time delivery and reasonable price for transport of classic VW from Florida to Texas. Great service!!
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Poster: Sydney
Review:
Sena transport were prompt,called all the time to let us know what was going on. They were early that was great. Driver was polite to my son upon delivery. We will recomend them to friends. Thank You
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Poster: bill
Review:
Very pleased but there was no way to track the delivery on line
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Poster: Chris
Review:
Everything was done in accordance with conversations. Although no contracts per se were signed, everything went according to plan.
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Poster: Janet
Review:
driver excellent communication scheduler excellent communication
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Poster: Shannon
Review:
I shopped around many companies before I settled on Direct Express. I was able to get a 5 star rated company that was several hundred dollars cheaper than the others. I was kept informed throughout the whole process from pickup through delivery. I did not experience any problems going through Direct Express.
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Poster: Fred
Review:
All absolutely excellens, pls send your bus card for my rolodex
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Poster: Lois
Review:
The service was great and fast. The driver was friendly and professional. I will definately use your service again. I will also recommend you to others, based on my experience. Only $500.00 less than gas and motel. After the car arrived we realized it had tires 8 years old and cracks on 2 of them this decision may have saved my life due to the bad tires.
Stars:
Poster: LaToya
Review:
I would definitely use again. It took less than a week to get my car from the time of available day of pick-up to the delivery date. But the driver didn't give me 24 hour notice of pick-up which was very inconvenient.
Stars:
Poster: Gorge
Review:
hi, I found your Customer service staff very helpful. Given that I was shipping a car from Tennessee- the week before Christmas, service was exceptional. The seller in Tennessee also concurred. The private carrier/transport communication could have been a little better, though. Cell phone service could have been to blame .. Travelling through bad weather and remote area. I'd use your service again, without hesitation. regards, george Pennsylvania
Stars:
Poster: Brian
Review:
Order 79388. Delivery driver (DR Auto Carrier) was very responsive to questions and was very friendly to talk to. He even provided an as to his location and delivery date and time as he made his way across the country.
Stars:
Poster: Laura
Review:
Our driver ( Mike from Auto Transport Group) was friendly, courteous, and gave us regular status reports. Could not have asked for a better experience!!! I couldn't believe how smooth it all went!!!!
Stars:
Poster: Surendra
Review:
Though the pickup was 5 days after the first pick up date, the overall process went smooth. The driver was very great and he did a great job in informing us of the complete process. The car was delivered in excellent condition.
Stars:
Poster: Patrick
Review:
The delivery driver called me twice before delivery time;,told me the exact place(most convenient/ and was most pleasant upon delivery of the old Mercedes from California to Massachusetts. He even apologized for the dust on the car which after seven days was to be expected. We even had a pleasant chat about his country: Korea. He was efficient, courteous, and quick. DIRECY EXPRESS is a bit pricey but in this case it was worth it since the Benz arrived in good condition. I would recommend PIONEER without hesitation.
Stars:
Poster: gary
Review:
i bought a car from a guy in Minneapolis and had it shipped to Pittsburgh. The car is low to the ground (Corvette), so the workers had to be extra careful to not have the car bottom out while loading. they were extremely careful and handled the car as if it was their own. Then, when they got to Pittsburgh, there was significant road construction and they were having difficulity getting to the destination. i was able to help them get to where they needed to be, and they were very thankful and courteous. they were just as careful unloading the car. it arrived in a driving rainstorm, but they were undeterred. i have used your service in the past, transporting a car between Pitt and Phoenix 3 times, and in every instance, your people have been very professional, especially your drivers, Ali and George. Your pricing was superb and fair, and I would certainly use your company again. thanks. Tracking number 79131.
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Poster: Janett
Review:
I was nervous to book everything online and provide a refundable deposit, however, everything was excellent. I got an email notifying me my car has been assigned to a driver and they would be calling shortly. The driver, Carlos, was OUTSTANDING. Honest and kept me posted on when the car would be delivered to North Carolina from California. I would use this service again and would highly recommend others to use this company.
Stars:
Poster: Paul
Review:
Driving cross country is not easy. The service you provided was very curtious and professional. Communication is very important and you guys did a good job keeping me informed of pick ups and deliveries. Your pricing was reasonable as well. Thank very much.
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Poster: Michael
Review:
I was definitely impressed with this operation. The driver was professional, kept me d on progress, was very careful with the cars and was just a great person to deal with. I hope all your drivers are as good as this guy was. I will definitely use your service again. Saved me 33 hours on the road. Definitely a fan. Thanks
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Poster: Raj
Review:
I was extremely satisfied...the driver from Dutch Transport was friendly and very personable! I was very satisfied with the overall experience and you will be my first choice next time!!!
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Poster: John
Review:
Super service from first contact to vehicle delivery. Would definitely use again !
Stars:
Poster: Greg
Review:
Very fast, Customer service and the driver were great!
Stars:
Poster: Rebecca
Review:
It would be easier if a less than 7 day window could be provided for pick up. A 7 day window makes it difficult to plan accordingly. In addition, not be able to schedule more than 30 days in advance was inconvenient.
Stars:
Poster: Thomas
Review:
Drivers need to contact customers more upon pick-up to give a status of a possible delivery date and time. otherwise everything was great.
Stars:
Poster: Theresa
Review:
Bob Lawson did an excellent job. He transported my sons 73' camero and made me feel comfortable and secure about transporting the car. Would definitely use him again. Thank you Theresa Sola
Stars:
Poster: Albert
Review:
Namsu, the driver of K1-Auto transporter was very much on schedule. The vehicle was picked up on Saturday morning March 20, in Inglewood, CA and arrived in Atlanta, GA Monday evening March 22. That was certainly an express delivery. Namsu the driver of the big Auto-transporter was very professional. We were pleased and would highly recommend Direct Express Auto Transport to our family and friends.
Stars:
Poster: Rick
Review:
Car was shipped out in 2 days, carrier arrived from Los Angeles Cal. to Montgomery Al. in 5 days, no damage, and fair price for cross country shipping
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Poster: Carol
Review:
My experience was exceptional. The driver was the best. She was reachable at any time. She contacted us alone the way. Her service was GREAT!!!
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Poster: Jon
Review:
Pickup and delivery were both fast and problem-free. Picked up on a Wednesday near Dallas, TX by Hernandez Auto Transport, and delivered on Saturday morning of the same week in St. Petersburg, FL, all for $500. The whole process went smoothly. It would have been nice to have a little more notice as to when I could expect the driver at pickup and delivery. I was notified that the driver would be picking up the vehicle within the hour, and I was able to have someone at the house. But 24 hours notice would've been more helpful. I understand that's not always possible, but a little more heads up would've been nice, just to avoid having to reschedule if I couldn't meet the driver on such short notice. Overall, the service was excellent and it was a great value for the money. I would definitely recommend to friends and family.
Stars:
Poster: Larry
Review:
Everything went exactly as planned. Both cars were picked up on time and delivered on time. Staff was very accomodating when we asked that our cars be picked up on different days. I would defininitely recommend this company to anyone shipping a car.
Stars:
Poster: Diego
Review:
Transportation was smooth, on time, and cheap. that is really what I was hoping for and was exactly what I got. at first I was scared my car would arrive late, damaged, or never get here at all but this was not the case. Congratulations on your stellar performance.
Stars:
Poster: Marjorie
Review:
I found the driver to be very nice and through. I did not mind the car was dirty, I didn't pay for covered transport. I was very happy with the whole experience and price. I had never had a vehicle transported before and will use your company if needed in the future.
Stars:
Poster: charles
Review:
I had no trouble. The carrier was willing to the vehicle off in the middle of the night, if I wanted. But I asked for a morning delivery and they showed up at 8. The car was in fine condition and the tow rig was very secure.
Stars:
Poster: James
Review:
Absolutely great experience all around from the initial contact thru the delivery. I would highly recommend using this company for shipping your vehicle.
Stars:
Poster: RAVI
Review:
I needed a reliable transporter to transport my Audi TT from Arkansas to California, especially after a bad experience with another transport broker company. After extensive research on the internet, I decided to go ahead with Direct Express Auto Transport. Two factors which helped in deciding. 1) Price- $700 2) Internet Reviews- It looked like there were a lot of positive reviews.Atleast no one mentioned on the reviews that this was a scam company :-) and tha twas enough for me to decide. Overall experience was excellent and very professional handling. Received the car in about 5 days from pickup. Thanks
Stars:
Poster: Jerry
Review:
The transport carrier / contractor was very good. I will use them again and will refer business to them. Very solid experience.
Stars:
Poster: Nian Yi
Review:
cheapest price, but excellent service. I will tell all the people around me to choose this company if someone wants to deliver a vehicle!!
Stars:
Poster: Robert
Review:
The driver was prompt and I was surprised he was able to pick my car up and deliver it so quickly. The driver, Chris, gave me plenty of notice so I could be there when he was picking up the vehicle.
Stars:
Poster: Thomas
Review:
Ideally, delivery should take place in the light of day to allow for proper inspection of vehicle
Stars:
Poster: Chuck
Review:
Shawn was awesome...... would definately use him and the service again! Thanks for taking such good care of the 73 Cuda! Chuck
Stars:
Poster: Kathy
Review:
I was nervous at first, but this was the best experience possible. Florin kept me abreast of his progress and was great!! And it was all accomplished in a timely fashion. Happy experience, great result! Thanks! Kathy Mc
Stars:
Poster: Thomas
Review:
Great job. THe car was picked up by Wayne on friday and he keeped us informed all the way up. It was a horrible weekend weather wise all along the east coast. We couldn't believe it when he called about 2:00pm sunday that he was here. Nice man, great job.
Stars:
Poster: Warren
Review:
We were very pleased with the experience. The contact person was very courteous and professional. Our experience with the Spot Trucking was excellent. Scott was on time and talked us through the process and answered all our questions very well. He was very professional. Thanks again.
Stars:
Poster: Anthony
Review:
The vehicle was picked up a week after the order and delivered 4 days later. Made it in great time. The car was dirty when it arrived, but the driver was honest and said there was a leaking car above it for most of the trip, no worries. Would definitely recommend and use again. Thanks!
Stars:
Poster: Margaret
Review:
Came when they said and hope my return trip will go as well.
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Poster: Jason
Review:
great Service highly recommended and best prices...I called around everwhere and they where by far the best..
Stars:
Poster: Renee
Review:
Shipment was received on time. Everything went very well. Service was great.
Stars:
Poster: Dawn
Review:
thanks for the great service.. pickup was on the date i said it would be ready.. and delivery very prompt.. would be happy to use your service if i need it again.. thanks.. Contact with your driver was pleasant, he was helpful and courteous..

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Reviews: 1601 - 1650 of 3613
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