What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: John
Review:
great service would not hesitate to use them again and would highly recommend them. thank you again john mccarthy
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Poster: David
Review:
There is only one concern that I had. I know the driver inspected the car before he picked it up but I never got a copy of that report.
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Poster: Alisa
Review:
Competative rate, professional service, picked up 4/24/10 in Kentucky delivered 5/3/10 in California as promised. Would use again.
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Poster: Anthony
Review:
Never really called the office...did everything online. Driver was excellent to deal with, fast and easy.
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Poster: Joe
Review:
This was my first time transporting a vehicle I was extremely nervous about the process. I went on the internet to see the top rated Companies and you were one of them. I felt good about your ratings and especially your price. The driver kept me informed as to where he was and his estimated time of arrival was right on. I will definitely recommend and use your company again! Joe
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Poster: Joyce
Review:
Excellent professional service, very pleased with delivery with driver Mr. Jesus Sanchez and would use this company again in a heartbeat!
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Poster: Bruce
Review:
Vehicle arrived in seven days despite numerous obstacles: delivery truck breakdown, severe weather and flooding (interstate closed at numerous places) along route, etc. None of this was the transporters (Cowboy's Transport and Delivery) fault. Shipping cost through Direct Express was much lower than quotes from other delivery companies. In fact, it was about the same cost as an flying to Dallas and driving it back myself.
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Poster: Jesse
Review:
The driver was prompt, courteous, and very professional. i would use this service again.
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Poster: Victoria
Review:
I was pleased and surprised with how fast and easy the whole procedure was! The driver picked up the vehicle on the first available day (Monday afternoon) in Coastal Georgia, and delivered it 3 days later (Thursday morning) in Colorado Springs. Quick and professional, all the way. The cost was VERY reasonable ($875.00). It would have cost me at LEAST $800.00 to fly to Georgia and drive the vehicle to Colorado myself, and I saved the time, plus wear and tear on the vehicle and myself, as well. I'll definitely recommend your service, and will use it again myself when the need arises. Thanks very much for the great service!
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Poster: aurangzeb
Review:
Overall job was done within expectations. I will recommend to others
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Poster: Henry
Review:
The first carrier assigned to pick up my vehicle cancelled, but I was not informed, so I waited 10 days expecting pickup of my vehicle which never happened. This caused a problem which could have really been much worse for me as I was leaving the state & had to leave this vehicle behind. Luckily I was able to leave my vehicle with a car dealer for pickup by the second carrier. When the second carrier was assigned the vehicle was picked up the same day. The young man who delivered the vehicle to me was amiable, professional & very adept. Couldn't have asked for a smoother transaction. Other than not being informed about the first carrier cancellation, the transport was flawless. Much different from my first vehicle transport in which the front end (wheel alignment & wheel bearing damage) of my 2004 Mercury Sable must have been tied down incorrectly or ped somehow. I would rate this carrier & this transporting experience 100% better than the transport of my Mercury Sable in February, 2009. Your price for the transport, as always, was far better than your competition. Henry Butler
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Poster: Dionna
Review:
My first time shipping my car & I will be using this service again. I have already made recommendations to a few people. The company assigned to me was Best Transport based in Pompano Beach, FL. My driver was very professional and communicated with me during the entire process. The total cost was $600 to ship my honda coupe from Boston to Aventura, FL. I was blessed for everything to go smooth & fastcalled AutoTransportDirect on March 22 to arrange for pick up, 24th Best Transport driver picked up my car, 29th noontime I had my car home in sunny FL.
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Poster: Steven
Review:
This was our second time with you. You are always polite and helpful. Call you to arrange another transport soon.
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Poster: Karen
Review:
As you know, transporting a vehicle is a somewhat nerve wrecking experience. After reviewing comments by your customers at www.transportreviews.com, we ed your company because so many customers had good results. It was great to know that I could ship 100 lbs. of personal items, too. From the time we first contacted your company to the arrival of my car, your employees were exceptionally helpful and reassuring. Your price quote was well below most other companies. My car was picked up within 2-3 days of my original call, as I had requested. We were constantly keep up-to-date by your employees and the transport driver. The driver called us several times in-route keeping us informed of the arrival date. He was very flexible on delivering the car at a time that was convenient for us. When the driver arrived, he was very pleasant to talk with and had a very outgoing personality. You could tell he took his job seriously and focused on outstanding customer service. We couldn't have been happier with the service we received. And, now that the car has arrived in perfect shape, we are so happy and relieved that we chose to ship the car with your company rather than driving it across the country. I would highly recommend your company to all of our family and friends. Thank you so much for being a company that stands by its promise to make customer satisfaction it's top priority. Order #81280
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Poster: George
Review:
Excellent service, Excellent price, delivered to my door as promised, not 3 miles down the road. Will recommend to everyone I know in the old car hobby. *****FIVE STARS***** Thanks so much, George Keyser
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Poster: Winifred
Review:
everything went very well. I would use your service again if needed.
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Poster: Raymond Todd
Review:
Overall, very good experience and fully satisfied with this service. I would use AutoTransportDirect again and would recommend this service to others. Thank you.
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Poster: Scott
Review:
I've never shipped a car before, but if I do again I'll use Direct Express. The price was good, the process was easy, and everything was done expeditiously. Highly recommended.
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Poster: David
Review:
We never had a car transported before and was very pleased with your service. I wouldn't hesitate to use you again! This was a difficult time for us due to my brother-in-laws recent death and the subsequent relocation of my sister to Maryland from Arizona. Her auto was of grave concern for it is the only thing she had left of any value. The car arrived in the same condition as we left it. The driver was informative and extremely courteous... Thanks again!
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Poster: Dennis
Review:
Driver was very helpfull on how to start my car he did a great job
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Poster: Rami
Review:
I called on Monday to schedule my pick up from VA to TX, Tuesday they assign a carrier for me, Wednesday the car was picked up from my house and was delivered to my wife in TX by Friday afternoon. Great Broker and carrier as well
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Poster: Joan
Review:
We had a great experience in getting our car shipped from Florida to California. It arrived at least 2 full days before the earliest estimate. Our order was expedited efficiently and professionally, and our car was deflivered in very good condition. We would definitely use this service again. Thank you!
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Poster: Roger
Review:
I will use them again to transport my second car....A+++++ service.
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Poster: Rodolpo
Review:
Overall experience was very good. I would use again. My only issue was having to pick up the car in Key Biscayne rather than closer to the off location.
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Poster: Mike
Review:
The delivery was quick and the driver was helpful. No problems.
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Poster: Carlos
Review:
Pickup of the vehicle was on time and I did receive a phone call prior to pickup, but I think that's because I called earlier in the day to find out the status of the pickup. For the delivery, I did not receive a phone call the day before which I would have preferred so I could have made arrangements for the -off. I received a call when the vehicle was in route to my location. Unfortunately, no large trucks were allowed so the driver had to make the off in the center island of a busy street. Once the vehicle was unloaded, there was no real way of safely inspecting the vehicle as traffic was flowing in both directions. I gave it a quick look-over and it seemed to be ok. Communication could have been better, but overall I am pleased with the delivery.
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Poster: Eugene
Review:
very please with service & dependability gene gans
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Poster: Jodi
Review:
I found your service to be excellent and very quick and courtious. The only problem I had was when my jeep was delivered the blinker lens was missing on the passenger side. It appears it happened during transit and the piece that attaches the lens to the car is broke off. Not sure how or if it will be able to be repaired. It was not noted that it was missing when the vehicle was picked up in minnesota and I signed the papers before I inspected the vehicle. Ben told me to have it fixed and let the company know how much it was to have fixed. All in all I would use your company again or recommed you to my friends and family.
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Poster: Lynn
Review:
I was a little worried about the great price but your customer service was wonderful, the driver Robert came the day I requested for pick up and delivered it earlier than I had expected! Will recommend to everyone!
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Poster: Lynn
Review:
I was a little worried about the great price but your customer service was wonderful, the driver Robert came the day I requested for pick up and delivered it earlier than I had expected! Will recommend to everyone!
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Poster: Jamie
Review:
I was very happy with everything regarding this transaction. It was very timely and professional. I will definitely recommend you all in the future! Thank you!
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Poster: Warren
Review:
I had never done this before, so I was nervous. Everything went very well and I would do this again with your service. Thank you very much.
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Poster: Arthur
Review:
We set up the entire transaction on the internet, it was very smooth. Our pick up time and transit time were flexible so they worked out well. The driver, Jack, was very courteous and professional paying close attention to every detail. Would definitely recommend your service to others. ADL
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Poster: Daniel
Review:
Like clockwork. I was kept well informed and had no surprises. I have the site bookmarked and will recommend as needed.
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Poster: Janis
Review:
Your transporter kept in contact with us as he traveled to and from the pick-up and delivery destinations. He was very courteous.
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Poster: Nancy
Review:
I signed up online, but liked the fact that I could call and ask questions. I was assigned a carrier within a day and the car was picked up after the weekend on a Monday and delivered from Oregon to Alabama the following Monday. The cost was $900.00.
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Poster: Tarangini
Review:
great service really satisfied!!!
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Poster: jenny
Review:
Very positive experience, great communication, faster than expected service, courteous driver....will definitely use them again!!!
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Poster: Michael
Review:
Josh did a geat job. He travelled 180 miles after 8:00 pm to get the car to me that night as I was not going to be able to receive the car the next day. 5 stars!!! Michael
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Poster: Brian
Review:
I was very leery about doing this But all went well and as stated.
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Poster: Mark
Review:
Your company is great. The delivery driver was great. Couldn't be more pleased!!
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Poster: Carolyn
Review:
This was our first experience with vehicle transport. After hearing "horror" stories from friends, we were relieved and totally satisfied with our experience. We will not hesitate to use Direct Express again. Gerald & Carolyn Seaman
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Poster: Steven
Review:
Pick up was very quick. Driver first said delivery was Fri, but then called Fri to say it would be Monday. Not a big deal though, still within the range disclosed. overall very good job.
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Poster: Michael
Review:
I was advised of pickup date two days prior to the first pickup date I had provided. Driver called day before. Our house (pickup location) is in a gated community with narrow roads. Driver parked in an accessible safe loading spot a couple of miles away. I met him with car. He drove me back to my house, then took the car to load it on the carrier. Driver was great!! Car made it to Virginia on time. Excellent service and reasonable price!!!
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Poster: Breck
Review:
The driver was very knowledgeable pleasant! Nice Guy!
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Poster: Chaitanya
Review:
My experience was pleasant and hassle free. The car was picked as promised. The driver did a good job informing us of the pick up status and off status. Although the car was a lil muddy by the time we took shipment, I think that a part of choosing open carrier. Overall, I am happy with the service and cost.
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Poster: Elizabeth
Review:
It was GREAT!!!! Thank you soooo much.
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Poster: Natalia
Review:
Ron was a great driver, very polite and knowledgable.
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Poster: Antonio
Review:
Service was excellent. I do ot have any complaints. The car was transported very fast and the schedule was kept by the driver. The price was reasonable also. Overall, I am very satisfied with the service.
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Poster: HOANG
Review:
Overall it was great! Would be nice if the driver gived me a call 1hr before delivery, but he was nice enough to wait for me to get home in an hour. Deliver from Michigan to Colorado: $675

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Reviews: 1551 - 1600 of 3613
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