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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

Stars:
Poster: Robert
Review:
Although everything worked out fine, I e-mailed you and personally contacted the driver that we would not be available to accept the car until Wednesday. However, the driver left a message while we were still in Ohio stating the car was ready for delivery on Tuesday. It was only by chance that we arrived by air on Tuesday evening and was able to meet the driver near the airport so everything worked out OK, however I don't know what would have happened if we had not been available until our stated date the following day. Driver very nice and courteous.
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Poster: Sara
Review:
I had never had a car transported and was a little nervous about the entire transaction, however, everything went beyond my expectation. The price and service were exceptional. I will definitely use you again if the need arises!! Thank you, Katie Ruelas
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Poster: Gordon
Review:
This was a great experience. Direct express personnel were knowledgable and courteous.
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Poster: David
Review:
Would definitely use again. Driver was a little late getting into DC, and didn't off the car until around 10:00 pm, but was pleased that he worked that late and didn't just wait until the next day to the car off. I had to call the driver regularly to inquire about status, as opposed to the driver calling me, but he always answered his phone and reported on where things stood. Overall I'm pleased with the results.
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Poster: Eric
Review:
Great driver. Dropped it off exactly where indicated.
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Poster: George
Review:
Trouble-free smooth transaction. Was doing this transition for a family member that always calls me, for help. The last thing I needed for the auto to be lost, damaged, or for me to meet up because they didn't show up on time. None of that THANK YOU!!! Will call again!
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Poster: Franny
Review:
was disappointed that rate my son-in-law was quoted on Friday would not be honored on Monday when I called in to book the transport. rates quoted should be honored for a one week time frame. received an email on friday morning that a transport company had been found. went out to walk the dogs and came home. had 7 voice messages in 35 minute time period that the transport company was "on their way" and would be at our house in thirty minutes. had no time to prepare but was grateful they were coming! they were professional and efficient. would have appreciated greater notice time.
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Poster: Sevan
Review:
I had a very good experience with this company. I paid my deposit, and the next day I got an email that a truck had been assigned to transport my car. I was transporting my car from Indiana to Cali. Truck driver called me the next day to set up a time to get my car. Very friendly truck driver and the time span from the moment I paid my deposit to my truck being picked up was 4 days. Truck got to my home on time. I recommend Direct Express to ship a car and will use them again if needed.
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Poster: Cleon
Review:
My Ferrari was picked up and delivered to my satisfaction. Extremely happy with Direct Express Auto Transport.
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Poster: Ivonne
Review:
Have shipped 3 cars with this company, no issues. Resonable prices. Would use them again.!
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Poster: Patricia
Review:
The driver was very nice. Great job
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Poster: Arthur
Review:
I've had dozens of cars transported over the years, both for my business and personally, and this was by far the best experience. The vehicle was picked up quickly and delivered in a very reasonable time frame. The quoted price was one of the lowest I received, and there were no surprises or additional fees. The online reservation worked smoothly. Thank you for your help. I will definitely recommend your service to others.
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Poster: Simon
Review:
i looked at a few differant transport businesses but Direct Express had the best rate .. my car was picked up on time and delivered to las vegas in 4 days from virginia with no problems .. i was very happy with the service and would use again.
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Poster: Sepand
Review:
I was extremely happy with the individual who picked up and delivered my car. I think his name was houssein and he was extraordinarily amazing at his job. Courteous, professional, cheerful..truly one of the best people I could have asked to transport my car. Houssein truly embodies the highest level of professionalism in his job. I give him, without reservation, my highest level of recommendation for a job well done. He made the stressful process of moving so much easier and I truly thank him for his outstanding spirit, kindness, and professionalism. The car was transported very quickly and efficiently under his hands.
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Poster: Mary
Review:
I was happy with Direct Express Auto Transport. I called to see if my car had a driver and it did within 2 days. I had waited 12 days for another company to find me a driver. I was happy with how quickly you found me a driver. There wasn't a lot of communication from Direct Express Auto, but I could communicate with Alex the driver of Quickway and was very happy with his service. My car was delivered on time, and he was very friendly. I am glad you stuck to the price quoted also. The other company I contracted with first, kept trying to change the price on me. So overall very happy with my service.
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Poster: Eddie
Review:
Pick-up and delivery was as scheduled. Very easy transaction and very good service.
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Poster: Dan
Review:
Thank you for great service at a great price. I had messed up my pick-up date, and you guys accommodated me without any fuss. The car was assigned a truck very quickly, and the driver of the transportation company you chose was very courteous and forthcoming with information every time I called to check in. All in all, I couldn't have asked for more. Thank you!
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Poster: Bonnie
Review:
I spent a lot of time searching for a company to ship my car from Illinois to California. This was both recommended by a friend as well as BBB accredited along with consistently being rated 5 stars on transportreviews.com. The staff was friendly and easy to contact to set up the pick up. I thought they were going to call me about the pick up but they emailed me instead. The driver was friendly and available when I called him as well. I would definitely recommend this company for anyone as well as use them myself again! Reasonably priced as well as friendly and prompt!
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Poster: Emily
Review:
They were very professional, answered all of our questions, and got everything across the country in great time! Thanks so much!
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Poster: Tiffany
Review:
Thanks for the prompt pick up and delivery.
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Poster: Michael
Review:
The driver delivered on the day promised. He had a couple of delays, but called me several times to let me know of his progress and when he would arrive. At no time was I wondering where there heck he was. He kept me very well informed. The transaction was simple and easy. Would definitely use this service again if needed.
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Poster: Linda
Review:
The price was very reasonable. The person I talked with by phone was courteous and helpful. The driver was very nice. I had an email one day at noon and I called the #. The said they were picking it up that afternoon. I already had some appointments planned; they had to wait on me but were very courteous and professional. the whole experience went well. They got it to my daughter promptly.
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Poster: Cliff
Review:
Excellent service and will use again.
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Poster: Benjamin
Review:
Wicked Awesome....you guys are the best. I might use you again!
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Poster: Lynette
Review:
Our transporter stayed in contact with reference to pick-up and -off information. The only drawback is that he did not call 24-hours ahead of time. Usually we had to call him to get etas. However, he was accommodating and very knowledgeable. Pretty good expereince.
Stars:
Poster: Maxine
Review:
According to our computer print-out we were supposed to pay $750.00 upon delivery of the Celica, COD. Instead, we were informed that $800.00 was the COD payment. Perhaps the extra $50.00 was a service charge?....I really did not understand the discrepancy, but paid the $50.00 difference. I was glad the Celica was delivered promptly and safely. Thank you for your service, but especially, thank you to your driver. M. Gordh Owner of the Celica delivered to Albuquerque, New Mexico 87114 (505) 899-5009
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Poster: Sarah
Review:
Vlad was awesome! He was nice and helpful, and the vehicles arrived on time and in great condition!!
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Poster: Keith
Review:
This was my first time shipping a vehicle, and I am crazy about my car so I was a bit nervous turning it over to strangers for the trip from Harrisburg, PA to Austin, TX. But the drivers from PA Port Express were prompt, they kept me informed, and the car arrived on time and in the same shape it left. I also had to change the destination point at the last minute, and this was not a problem for the drivers. I will use this service again for sure. thanks!
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Poster: Miranda
Review:
My car was picked up on the day I requested, and was delivered to me on the day I was quoted. The truck-driver was courteous and easy to work with. I will definitely use these guys again if I ever again need to ship my car! The price was the lowest price I could find on the internet, so I was worried that I would be getting lousy service, but it was excellent.
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Poster: Kyle
Review:
I had another great experience with Auto Transport Direct and have plans to use them again later on this summer.
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Poster: Jessie
Review:
your company was very professional. I would use this company again, Ihave told all of my friends about your company
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Poster: Debbie
Review:
The driver was very nice. I had to change the off location. Even though it was just a few blocks from the original off site he was very accommodating. The people answering the phone at Direct Expess were able to answer all of my questions.
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Poster: David
Review:
I was surprised how fast I got my car shipped from Illinois to NJ. Staff was very professional and contacted me on the progress. I'll definitely come back and recommend services from Direct Express Auto Transport!! Good job!! Thanks, David
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Poster: Angie
Review:
Everything was very good time and dates were on time. the only thing, I have a concern about when the car was delivered, my son had an extra 25.00 charge, and unfortunately my son did not keep the receipt. I did speak to Mercedes and she ask me to get the receipt to her BUT my 20yo didnt think he need it (one day they will understand)!! So there really isnt anything more I can do, and if there is anything more you can do that would be great. If not we will have to leave well enough alone. Thank you so much! Angie Yanuzzi ayanuzzi@sbcglobal.net
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Poster: Raymond
Review:
The Driver, David C., was informative, friendly and courteous.
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Poster: Roberto
Review:
Driver was great, very knowledgeable. Worked with my schedule. Better than companies used in the past. Pickup and deliver were fast and easy. Would us again for sure.
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Poster: Frances
Review:
Lydia was the customer service person and she was excellent. Gave me exactly the information that I needed in a very professional manner. The driver, Paul, was very good and very helpful. Would recommend your company to others and would use it again.
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Poster: Sandy
Review:
Good value and good service. There were no problems at all.
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Poster: Jeanne
Review:
Pick Up was on time and delivery faster than I expected. Will definitely use this company again if I need to move a car. I had to make several changes and customer service was effecient and friendly. Thanks for a great move!!!
Stars:
Poster: Jeffrey
Review:
great experience. only thing was the driver called us on the road about 20 minutes out. we didnt know in advance that he was going to arrive on that day or time. would have been good to know in advance! anyway, we were able to get to the house to meet the driver so there was no issue. price was great and we would use again.
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Poster: Reddy
Review:
The best service one could get for that price. The beauty of it is that you know exactly how fast your car get to the destination. I totally recommend it!!!
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Poster: John
Review:
Thank you so much Direct Auto Transport and B&A Auto Transport for transporting my vehicle from New Hamshire to Las Vegas. Definitely will do business again!!
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Poster: Jessica
Review:
I can not remember the mans name but he was totally professional,prompt, professional and courteous!! I would use him again in a heartbeat and would request him in the future and refer him to friends and family. Thank you!!
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Poster: Ann
Review:
Customer Service was always prompt in getting my information back to me. I guess, as any mother, who is sending her son's car a long distance (he is in the Navy). She is going to worry the truck driver so much and be so- particular. Well, that is what I did. The driver was always courteous to me and I want to let him know that I really Thank him for a "Speedy & Safe" delivery of the car to my son. He picked the newly purchased 2010 Mustang up in NC & delivered it to California in less time than I expected. I would use the company CAA Transport again. JOB WELL DONE!!! Order# 82280
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Poster: Fwutsai
Review:
the shipment and delivery was prompt.
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Poster: Neil
Review:
once again excellent service from the drivers you use. We tipped him nice, for the extra effort in helping get the none running truck into my building. Hope to use you again Thanks Neil
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Poster: Maria Victoria
Review:
the price of the transport - reasonable the time from pick up to delivery - perfect company contact person - helpful driver - VERY careful and professional experience - priceless ;) THANK YOU! will definitely do business with you again and will refer you to others ...
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Poster: Jose
Review:
Great customer service. I live in Florida, I wish you had a representative in the east coast that can take calls at 8EST and not wait for California to open.
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Poster: Simone
Review:
We used this company to transport from Los Angeles to Gainesville, Florida in August 2009. This was the return trip in April/May 2010. I put in the order about 2-3 weeks before the desired pickup date. This is important in getting the desired schedule. We were contacted several days before pickup to say that a driver was assigned. The driver called 1-2 days before pickup. It's a good idea to have two contact people with separate numbers in case the call/message does not go through to one of the contact people. For example, the driver was able to reach me but not my daughter upon delivery. Everything went very smoothly and predictably. The car arrived in Los Angeles on the scheduled day and delivery went smoothly. If you live in an area that has a lot of trees or narrow streets, plan on pickup/delivery at a large parking lot or wide street. I will definitely use this company again and I have recommended it to others. Excellent service and excellent value. Order 80832.
Stars:
Poster: Vincent
Review:
he was great. nice guy

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Reviews: 1501 - 1550 of 3613
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