What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Stan
Review:
The pick up was easy and the off no pain, I enjoyed the service very much Stan Thomas
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Poster: Ben
Review:
First time ever we've had to ship a car across the states. We were very pleased with the service provided. Leo was very helpful and professional. Thanks.
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Poster: Dane
Review:
I am always a little nervous about letting my classic Porsche Cabriolet being handled by anyone but myself. My last carrier broke my fog light control and stole a few items out of my car, not to mention it took FOREVER for it to arrive. I was really turned off about shipping it and considered driving it cross country due to the experience. I was actually shocked when I was told it would take seven days and it arrived in SEVEN days!!!!! The car was a bit dirty but I expected this, it was an open trailer and it was a long trip. Nothing was stolen and there was no damage. I will definitely use your services again and will recommend your company to my friends!! Excellent job. Thank You Dane Konjevic
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Poster: JR
Review:
I ahd a very hard time understanding driver due to heavy accent. Price of move very competitive. 5 day deliver schedule was very good. I am still on the road so dont know if vehicle was damaged or del in good shape. Auto delivered to relative and auto appears to be in good shape. Thanks for your service. I would use you again.
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Poster: charles robert
Review:
vehicle was stained with oil from leak of another vehicle that was transported.
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Poster: Nigel
Review:
I had no problems with the service. Driver was very nice and kept me informed.
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Poster: Nina
Review:
This was a fantastic experience. Our car was able to be picked up earlier than originally expected, took only four days to get across the country, and the driver was great, called us throughout the trip and ped off the car in a conventient location for us. I would definitely do this again!!!
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Poster: Shinko
Review:
Placed order on Monday, vehicle picked up next day, delivered 5 days later on a trans-continental trip! Owner/operator contract given to was very knowledgeable and professional. Price was competitive with other brokers. Would use them again.
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Poster: Robert
Review:
I had never shipped a vehicle before, so I was very nervous about the transaction. Everything went as promised with great communication along the way. The Landcruiser was picked up in Massachusetts and delivered to Virginia the next day. I would recommend and use Direct Express again! Thank you!
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Poster: Consuelo
Review:
Dean with Maple Tree was very personable. I appreciated his service. Direct Transport Staff was responsive and helpful.
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Poster: Richard
Review:
I was amazed at how easy Direct Express made it for us. Pick up and delivery was right on time. The drivers were friendly and competent. Would use them again. Richard C.
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Poster: Debbie
Review:
Second time I used your company within a month. Bith times driver very nice and went out of their way to get as close to my house - door to door- as possible.
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Poster: Ellen
Review:
I was extremely pleased with your service. Pickup was almost immediate after initial contact with your company, the driver was VERY courteous and pleasant, and you had the most competitive rates. Bravo to you!
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Poster: glenn
Review:
A good deal all around. Thanks Glenn
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Poster: Noel
Review:
I'm glad I used your service. It saved me a lot of time and hard work. I was planning to drive the car there. Aguirre Auto Transport personnel are nice and very professional.
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Poster: Earl
Review:
Overall it was a good experience, except it took several days for the total transport. No damages noted. I would use the company again.
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Poster: Robert
Review:
Transporter (Avacha Trucking) didn't give us much notice prior to pick-up. Fortunately we had the vehicle ready to go when they called. Delivery was fast, four days from Santa Clara, California to Issaquah, Washington. Not much communication between pick-up and delivery. Order number was 87372.
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Poster: Edward
Review:
Very professional, highly recommended.
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Poster: Ali
Review:
Driver didn't call the person waiting at the delivery location before he got there, so the person who was supposed to be there was not. Other than that, everything else was A-ok. Thanks!
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Poster: Richard
Review:
Driver was very professional & helpful. Very pleased
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Poster: Alan
Review:
This was my first time shipping a car, and it was an excellent experience.
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Poster: Lisa
Review:
The garage where our vehicle was at refused to release it to your driver because they said we never paid a bill. Well the owner of the garage mailed us a bill, but the worker tha day insisted that bill had to be paid, so the driver of your company fronted the money, which we appreciated a lot.
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Poster: John
Review:
The driver stated that it would take about a week to deliver the vehicle, and it was exactly a week when the vehicle was delivered in Los Angeles, CA from Sterling, VA. I would recommeded this carrier to my friends. The price was very reasonable, also.
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Poster: Paul
Review:
The transport was perfect. The driver was very helpful and personable. He had to deal with the shifter breaking on my vehicle before he picked it up and additional transmission problems when he ped it off. He did so without complaint. I would tell anyone that needs to move a vehicle to call you.
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Poster: Gregory
Review:
The vehicle pick-up and delivery were uneventful. The cost was exactly as quoted and the vehicle arrived in good shape. Overall a good experience. Would recommend to others.
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Poster: Gregory
Review:
Very pleased with your services and the contract driver who transported our car. Would definitely recommend your services to friends needing to transport their car.
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Poster: Justin
Review:
First time I ever shipped my car and I was impressed by the timely nature of both the pick up and delivery. Car was not damaged as far as I know, and only dirty due to the condition I had it in before. Price was a little much but service was excellent.
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Poster: Charlotte
Review:
I am thrilled with the service I received in dealing with your company. Being a novice to using this service, I was really happy that your company made the experience an easy one. From the time I logged on to schedule this transfer to receiving the car, I was just amazed with the ease of the transaction. Thank you so much for such a great experience. I will not hesitate to use or service again or to recommend your company to anyone in need of it.
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Poster: Rodney
Review:
DEAT dispatched C&C Direct Inc. for this shipment. The driver received two keys at the pick up point in Atlanta, GA ( 1 ignition-doors-glove compartment key + 1 ignition-doors service key). When the delivery was made in Lansdowne, PA only one ignition-doors-glover compartment key was delivered. When the driver was asked about the spare-key, because it was expected with the truck when delivered in Lansdowne, PA, the driver claimed there was no spare key. The driver looked in my truck for the spare key but there was none to be found. There was a note however in the glove compartment that said "spare key," but no key was with the note. The tractor-trailor that was parked around the corner was never searched for the spare key. My truck was off loaded around the corner and driven to the door without the tractor trailor. My Mom needs a spare key in case my Dad accidently locks his key in the truck. This has caused an inconvenience and cost to me and my elderly disabled parents. Overall Rating for Direct Express Auto Transport (DEAT) is excellent. Customer Service is excellent. I had complete confidence in DEAT service after speaking to the DEAT Service team. No matter who I spoke to on the DEAT team the service was always courteous. When I spoke about the key problem to the DEAT service team, they immediately sent a fax to C&C to investigate the key problem, when they couldn't get through on the phone. (BTW, C&C never responded). I look forward to using DEAT again when the need arises to ship a vehicle. I will also be glad to refer my frends to your easy, affordable and dependable service. Please refer to Order# 86490 for details on my shipment. Thanks. Respectfully, Rodney Howard
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Poster: Ashante
Review:
The truck driver was questionable in some situations but in all due time, my car was delivered to me safety and thats all that matters. The truck driver was even so kind to touch up my car a little from a present scratch and he gave me a pointer on gettin it fixed.
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Poster: Theresa
Review:
It was very fast. If my driver hadn't had some tire trouble in Arizona he would have been here a day earlier. The car was dirty as hell but that was from driving through New Mexico and Arizona. No complaints there. It was pristine on the inside like it should have been. The driver (mike) was insanely friendly and personally delivered the car when he found out he wouldn't be able to get the 18 wheeler down my street. I will definitely recommend.
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Poster: Mary
Review:
Very satisified with service from Cust Service Rep., all the way down to dispatcher and truck driver. Excellent job from dispatcher honest, reliable, great communication, was easy to work with I would recommend using them again.
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Poster: Courtney
Review:
Everyone was very courteous and friendly, though I didn't speak with them often. Car arrived within a reasonable time for a very reasonable price. The one small thing I would like to see change is a little more communication. I left my car to be picked up and travelled by plane to my destination and was waiting on my car. There was an email notification that my car had been assigned to a truck, but nothing to let me know that said truck had actually picked my car up. A quick email or phone call just to let me know it was officially en route would have been nice just for ease of mind. The driver, however, did call the night before delivery to confirm a -off time. The time between when the car was available for pickup to the day of delivery was 10 days, from Oklahoma to North Carolina. Not knowing when the car was actually picked up, I can't comment on how many days it was actually in transit. All in all, I was very pleased with the experience. My car showed up safely and in good condition, only slightly dirtier than when I left it, but no more than to be expected.
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Poster: Beverly
Review:
I received several estimates for the transport of my truck and Direct Express was the least expensive by far. Normally I would not go with the cheapest however I checked out the company with the Better Business Bureau which made me feel more confident in my choice. The driver kept me d as to the status of delivery and it was delivered a day earlier than originally thought, which made my son very happy. The truck was delivered in excellent condition. I would certainly use this service again and definately would request the same driver.
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Poster: Steve
Review:
did everything they said pick up on time and delivery even bettet picked up car an d people were very nice
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Poster: Charles
Review:
thank for shipping the car and the price was fair i recommend u in the future.chuck
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Poster: Paul
Review:
I feel the pricing was very competitive, the service excellent, and the driver was friendly, courteous and helpful. I would definitely recommend you to others. Paul Wernick
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Poster: Melinda
Review:
Great transport company. The price was the best and the servcice was exceptional. The driver was so nice and courteous. Great communication from the driver. The car arrived in perfect condition. Highly recommend this carrier.thank you.
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Poster: Neil
Review:
I had a difficult car to transport because of the ride height. The driver was very friendly and took his time to make sure my vehicle was lowered to the ground with no damage. He was very patient and went the extra steps when delivering the car. Customer service reps were very nice and knowledgeable. the only thing I would ask is for better communication. I did receive an email stating the car was assigned to a truck but there was no notification that the car was picked up or when to expect delivery. I made calls for both instances and my questions were answered quickly. Overall for the $500 delivery charge I am very satisfied.
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Poster: Jason
Review:
Car arrived in 5 business days from Texas to NH. Considering that the driver most likely had other pick-ups and -offs, and it was during a holiday week (4th of July), the timeframe seemed very reasonable. Car was in an enclosed transporter which was a pleasant suprise as well. I would certainly use this service again.
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Poster: Jasmine
Review:
very pleased I have already recommened some people to you guys
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Poster: Patrick
Review:
Driver with AADA Systems-WA was extremely nice and kept us informed on progress.
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Poster: Menlan
Review:
My driver is Mr. Rasheed. He is a very kind and polite person. I'm satisfied with this car shipping. Thank you much.
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Poster: Katherine
Review:
My experience with your company was great! Thank you guys so much for getting my car down to New Mexico in a timely fashion, safely and in one piece! If any of our friends or military families need to move their cars we will definitely recommend your company! Thanks again! -Katie
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Poster: Jamie
Review:
Being former military, we have shipped our cars multiple time through the years. This time was the best service. I was impressed. The pick up was on time as was the delivery. The driver was great. Well done.
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Poster: Mary
Review:
It was a pleasure doing business with direct express. The car was picked up the same day I called to schedule. All of the employees that we dealt with were friendly, and considerate. The driver kept in touch with me and my daughter which we appreciated. I checked the BBB and found that the company was rated "A", and the price was very reasonable I would definitly refer this company to someone.
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Poster: Harold
Review:
The price was very reasonable and the service was excellent. We had essentially door-to-door service! The only fault I find with your service was my inability to contact a dispatcher and get s on the status of the transport.
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Poster: Kathi
Review:
The service was 110%. I would use Direct Epress again.
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Poster: Kim
Review:
Fred from Oklahoma, the driver, was prompt, courteous, and communicated multiple time on approximate arrival, etc. I would certainly use your service again. I didn't know what to expect and was incredibly pleased with the hassle free experience. Thanks!
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Poster: Stephanie
Review:
Delivered very promptly! Appreciated speed and ease of delivery and pickup of my vehicle.

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Reviews: 1401 - 1450 of 3613
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