What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: Sean
Review:
Great job. Expedicious and great customer service on the phone and from the delivery person.
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Poster: Charles
Review:
I was happy with the way the delivery went, it was super fast and convinient. Thanks
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Poster: Gabrielle
Review:
My order number was: 88960 Transport Company: Sun Rise Auto Transport, Inc. Transport Company contact person: Greg at 815 690-3937 I was unable to contact the Sun Rise Auto company contact person (Greg) to check on the status of my car. The car was picked up and delivered a day later than the dates given. The voice mail on his contact number was always full and I was unable to leave a mesage. The driver did not give enough notice when he delivered the vehicle. He called on Sunday night to say he was 40 minutes away from the delivery address and that my car was the last one on his truck. He said he had to deliver it that evening because he was headed out of town. I had to scramble to get a friend to accept the vehicle on short notice who was not familiar with the status of the car on pick up and could not verify whether or not their was damage.
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Poster: Valori
Review:
We were assigned to George - Big Wheel Trucking & they did a good job
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Poster: Harold
Review:
Edith handled my order including Ashley jessica vanessa very very good and quickly with no hang ups. I need more cars moved and will call in the near future. pleas email me with any promos you may have in the future. Also the the driver for Wecontinue Auto Transport company was very very good on the ball and quick. Thanks again for your excellent service. Adolph Kruger for Johansen Automotive. classiccarsandcabaret.com
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Poster: Kay
Review:
Mike, the driver that picked the car up was very accomodating and attentive. He made me feel at ease as I was transporting my sons Mercdes and I was concerned. He was prompt and very kind. Thank you for choosing such a great vehicle carrier service as Parkway Auto. I may be having another vehicle moved so I will contact you. Thanking you for you attention. Kay Bettinger
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Poster: Le
Review:
I Love everything about this purchased. From start to end. Good communication, good price, and excellent transaction. When they off my car at my brother house everything was perfect the way the picked up. Will do business again with this company. Le
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Poster: Thomas
Review:
Scott Mitchell was great. Would definitely use again and recommend him to others.
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Poster: ed
Review:
Edith was great. The other services were cynical, not well informed, and unreliable. Edith won me over and the service and driver delivered. thanks. -Ed
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Poster: Alyssa
Review:
Great communication! Lowest Price! We called on Monday, somebody was available by Tuesday to pick up vehicle. The truck was too large to fit on our residential street, so we met at the local high school football field parking lot. Driver was friendly and very informative. The car arrived in CA from PA in 6 days. We would recommend to others and would call this company again if needed.
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Poster: Marcus
Review:
This was my first time ever using this type service. Of course I was somewhat sceptacle at first. However, it proved to be outstanding and I would definitely use it again.
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Poster: Ann
Review:
I put a review online at transport review dot com.
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Poster: Qiushi
Review:
Superb service, reasoable price!
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Poster: Liron
Review:
My car got picked up and delivered on-time just as scheduled. This was a very nice experience especially since I heard stories about cars not getting picked up for 5-6 days after the scheduled pick-up time. Delivery was smooth and without problems. The driver was very polite. He called a day ahead to reconfirm the times he was going to pick up the car and deliver it. Overall, I had an excellent experience.
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Poster: Raymond
Review:
As a finance company there are many times when we find ourselves repossessing collateral outside our normal territory. Typically, we would send them through a local auction, and more often than not, we would see a reduced sale price because we were not on site to rep our vehicle. Your service gives us a solution to getting our vehicles back under our control to maximize our auction returns. Many thanks!
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Poster: Dennis
Review:
First experience shipping a vehicle & it went smooth as ice. Easy & inexpensive - the way it should be!! Denny in PA
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Poster: Edward
Review:
You performed like you promised! A great job!
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Poster: Blain
Review:
Vladimier was professional and very accessible every time I called his cell, he picked up. I have another car to ship in December and will use your service, might not get Valadimier again but hope to. Karen Tiffany
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Poster: Philip
Review:
First time I've ever done this and I was worried. My VW Eurovan was picked up in a matter of days and delivered in less than two days. The driver was exactly where he said he was going to be and on time. I was not able to be at the off location, but I was informed it was an easy and safe off. I felt the price of $625 to move the van from Wisconsin to Atlanta was fair since it included everything, even insurance. The door to door service was appreciated also. Thanks, I'd use you again if need be. Phil order number 88825
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Poster: Laxman Kumar
Review:
Overall I am very much satisfied with the service. It was ontime & driver was very responsible.
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Poster: Mary
Review:
john lemmon was a great guy and went out of his way to deliver the car. the neighborhood would not allow the truck in and he drove it to the condo and then walked back in 100 degree weather. Can't tell you how we appreciated this and will pass on the name to everyone!
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Poster: ed
Review:
After dealing with overly low bidding and no results thru AAA in NJ, Edith first put up w my cynical outlook, and made the process easy. Tip: have your agents get upfront and say, offer a bonus, or "you're one the network w a good offer" blah blah, we won't let you down... Driver, Tim -, Arkansas, personable, adaptive, cooperative, top marks.
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Poster: Lily
Review:
Overall, the service was pretty good. Pickup date was 4 days after my car was ready for pick up. I called to ask about it. It's probably a very good idea to call to ask when the driver will arrive to pick up your vehicle. After that initial phone call, driver was assigned and available in like a day or two. The car arrived early (in 5 days!) across the country from NY to California. My vehicle was very dirty, but that is expected from open transport. Would use again because they are efficient and offers reasonable rates ($1150), not including tips given.
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Poster: maciej
Review:
Should make clear that first available date means date to schedule pickup, not actual pickup. Very nice drivers, very fast delivery.
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Poster: Martin
Review:
The driver was excellent. He was fast and efficient.
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Poster: RAVI
Review:
It was outstanding. I like your service very much. I would like to appriciate all your hard work. Jack [truck driver] is very knowledgeble and took care about my car. I reffered to my friends..... Thanks, Ravi Bojja
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Poster: Alice
Review:
This is the second time I have used your company to transport my cars. Both times I had wonderful service, always on the time and in the fashion that was promised. The drivers were always very friendly and professional. Although I did receive estimates slightly lower then my original quote, other companies wanted to add additional charges and did not give me the confidence that your staff did. I have and will continue recommending you to my friends and family.
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Poster: Stephanie
Review:
US Ark was wonderful! The car made it before I did and they arranged for it to arrive a day later. Between you and the US Ark, it was MUCH easier than I thought it would ever be! Thank You! :)
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Poster: Susan
Review:
I would use your company any time, and will refer anyone I know to you should they need a service like yours. I think the driver was wonderful!
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Poster: arif
Review:
Prices are high but the service is quick.
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Poster: Ashok
Review:
The best professional and courteous sevice with reasonable price in the industry.
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Poster: Abraham
Review:
This was the first time I had used a transport and to be honest I was a bit hesitant. As the driver called to pick up my car I felt assured it was going to be great. The driver was a great person and I felt the trust in him. Excellent service, fast delivery, and great communication. I would certainly use this service again in the future. Thanks!!!
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Poster: Cilene
Review:
The Driver was great. Would use you and the driver again. Thank you,
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Poster: Deborah
Review:
Re: Order 88505 - Georgia to Washington State. Price $1125.00. My vehicle was picked two days after the order was placed and on the first date that I specified that it would be available. It was delivered in good condition six days and 2500 miles later. I was advised of the pick up and delivery times the day prior to each event. The customer service agents and and the drivers were prompt and courteous. If I ever need to ship a vehicle again, I will definitely use Direct Express Auto Transport.
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Poster: Ho young
Review:
The driver came to me exactly on time he promised and worked very well for my car. I was really satisfied his service. Thank you.
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Poster: William
Review:
JUST COULD NOT BE BETTER SERVICE FROM START TO FINISH. DRIVER WAS COMMUNICATIVE THE COMPLETE JOURNEY AND A REAL PROFESSIONAL. HIGHLY, HIGHLY RECOMMEND YOUR SERVICE TO ANYONE. AND....THE PRICE WAS RIGHT!
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Poster: Jerry
Review:
Everything Very Excellent...Will use again Thank you, Jerry, Premier Auto Sales
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Poster: Lila
Review:
The service was Great, they were able to pick up the car the day after I called to schedule a pick-up, the couple that picked up the car were nice and friendly. My contact person, Sheila, kept me up to date, when the car would be picked-up, when they actually were ready to leave the area, called me when they were 5-6 hrs from delivery, and than againwhen they were about an hour out from the off location. And the price is what I was expecting to pay, it's what I've paid in the past. Some of the other transporters, were extremely high. The price was right, and the service was just GREAT! Car arrived in the condition it was picked up
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Poster: Charlotte
Review:
We live in the Midwest and were needing our son's truck transported to the East Coast. He's currently in the military and this was our first experience at anything like this. EVERYTHING was perfect!!!! Quick, efficient, absolutely no problems!! We would do this again if the need ever arises. Thank you for your fast and efficient service!
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Poster: Khuynh
Review:
I recommended whoevrer want to ship the cars go├Čng to somewhere, this company is number one for you. I would like to rate is excellent
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Poster: Robert
Review:
Picked up car within 36 hours of placing order! Transport took 3 days and driver was very accomodating and courteous! Thank you for everything!
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Poster: Hugh
Review:
Everyone from Direct Auto Express to the driver, Carlos, was very professional and helpful. Carlos maintained excellent contact with me and delivery was perfect. Thank you for helping me accomplish the last step in my move from North Carolina to Oregon.
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Poster: naeem
Review:
The price was very reasonable with no hidden fees or charges. The pickup and delivery was timed exactly to my requirements. The driver assigned was polite and courteous and kept me duly informed of pickup and delivery date and time.
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Poster: Connie
Review:
I would recommend this company. From start to finish all aspects were efficient, affordable, prompt, courteous and reliable. The car arrived 11 days AHEAD of schedule! Unfortunately our move was suddenly cancelled, and I called this same company to return the car. I look forward to another positive experience. California satisfied Customer
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Poster: Daniel
Review:
Ed was EXTREMELY helpful, friendly, and courteous. He made the transfer completely problem-free and painless. He is a real customer-pleaser!!!! Price was a good value and beat competitors with great overall service.
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Poster: Hap
Review:
There were valuables in the truck that were not identified. A computer program, a cell phone, and 2 rings. These were not identified on either end and the cell phone was not present at time of off to the end location. This prompts questions of who did what and there is no verification that can be made by either the driver or the person who offered the vehicle for pick up. Now I have a person who claims they sent a phone and a driver who claims he is not responsible. This is a problem.
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Poster: Amir
Review:
Driver was skillful and polite.
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Poster: William
Review:
Driver was very helpful and polite! So was the dispatcher!
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Poster: Brande
Review:
I recieved great service. My car was sheduled for pick up the next day after I called, and only took three days to arrive. I will contiune to use direct express, as well as, refer my friends and family.
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Poster: Shirley
Review:
Thank you for the excellent service provided. The driver that delivered my vehicle was prompt, courteous, and genuinely kind. I will not hesitate to use the service of your company, in the future. The overall customer service was excellent from start to finish. Thanks Again Shirley Cleveland

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