What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

Stars:
Poster: June
Review:
Excellent. Could not have been happier. Thank you
Stars:
Poster: Joe
Review:
Highly recommended company .....excellent service A+++
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Poster: William
Review:
I was more than happy with the way my vehicle was delivered. David was very professional, courteous and caring along with his wife. I would definirely use your service again and would highly recommend your company. Thank you William Pricoli
Stars:
Poster: Stephen
Review:
Perfect service, my car was delivered in 3 days. Very nice. I would use again anytime. Thanks, Steve Berry
Stars:
Poster: Brian
Review:
Dan, the transport driver, was excellent. He knows his job very well and cares about the vehicles he transports. I wouldn't hesitate to use him again!
Stars:
Poster: Naga S Rao
Review:
Excellent service, I am going to refer my friend too.
Stars:
Poster: melody
Review:
My driver was amazing he was in traffic due to an accident on the freeway and actually took the time to text us and kets us know !
Stars:
Poster: Frank
Review:
Great service- would use your company again.
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Poster: Amy
Review:
Excellent price and overall great experience and service. I would highly recommend and use again. Thank you!
Stars:
Poster: Sherry
Review:
Wonderful experience. Needed specific transport time dates and all was taken care of with Professionalism.
Stars:
Poster: Patricia
Review:
All the employees I talked to at Auto Transport Direct was very polite and helpfull The driver for CJ's Auto Transport ( his name was Larry) was also very polite and helpful. I would have liked the price to be a little lower.. I have friends that have told me they pay less than I did. I believe the company contact person 's name was Jenny also very polite and helpful order #4414 Thanks Patricia Flagler 1
Stars:
Poster: Eric
Review:
A different trucking company showed up but the driver was very nice and the person that helped me at ur company was very helpful and went the extra mile for me the get the job done. Also, we received a great price. If you stay in contact with me, I will send you more transportation jobs. Eric - BMW of Gainesville Florida Auction Manager (352)284-9668
Stars:
Poster: brian
Review:
I met the driver (Josh) at the end of my block with vehicle because transport truck could not clear the trees on my block, (not a Problem) Josh took the time to make sure my car was securely anchored to top bay. Once on the road Josh, kept in contact with me once he got close, and made sure i had my vehicle on time in order for me to get to my job interview on time. Flawless service from Southfield, Mi to Phoenix, AZ. Great Job!! Aututransportdirect and Bulldog Trucking !! $700 well spent!!
Stars:
Poster: Catherine Bethan
Review:
Ramo, the driver was very courteous and helpful in getting the car from the truck to my home.
Stars:
Poster: Lorraine
Review:
This transport went well. The car arrived in good condition and within a reasonable time. It was was picked up within 4 days of when it was ready. I do wish I had been given more lead time from the driver. He called and said he would be coming to the area in 4 hours and I had to change my afternoon plans to accomodate the pick-up. It would have been nice to have at least a day's notice of pickup.
Stars:
Poster: Charlie
Review:
First truck assigned never showed and was out of reach so office sent 2nd truck which did great, fire the first pick , reuse the second guy. thanks, Charlie Sparks
Stars:
Poster: Michael
Review:
good communication / quick pick-up and delivery / surpassed expectations. Would definantely recommend and use again. Thanks Mike
Stars:
Poster: Barry
Review:
Well done. Completely seamless and smooth. Driver was excellent and careful. Thanks
Stars:
Poster: Jamal
Review:
You guys did an excellent job. I'm happy with your price & the entire handling of the transaction. Keep up the good work. I'll look for you guys again as soon as I need you.
Stars:
Poster: John
Review:
Although the vehicle was "dirty" when delivered, we did not expect Direct Express to clean since we had agreed to an open carrier. A simple car wash took care of this minor issue. Communications were always prompt and courteous. We would definitely use again. Thanks!
Stars:
Poster: Maria
Review:
I would do it again! The car was dirty but I'm sure it was from traveling on open vessel. Edith you are the best! Everything went very smoothly. Best price as well! Thank you!!
Stars:
Poster: Chong
Review:
picked up on the same day when the car is available. Better than expectation of 1 to 7 business days for 90% of the cases. The origination city is not a popular area. The quote is also better than many others. It takes only 3 and a half days to deliver the car.
Stars:
Poster: Corey
Review:
I was really impressed by the promptness of when my car was picked up and then delivered. You delivered exactly what you promised at an excellent price. Thank you so much!
Stars:
Poster: Kevin
Review:
Driver was very polite and very professional. My car was in excellent shape. I would definitely choose your company again.
Stars:
Poster: David
Review:
Our driver was excellent and took care of buyers needs.
Stars:
Poster: Lois
Review:
The survey would not let me put in the number of days before or after first available date. I think you would want to know that our car was picked up one day after the available pick up date which was amazing. The cost of transport was among the lowest of all the estimates we received. We are very happy customers!
Stars:
Poster: Rella
Review:
I was very impressed with the service and the driver was as professional as can be.
Stars:
Poster: kelly
Review:
Awesome job! I would never use anybody else
Stars:
Poster: frank
Review:
jack soban was very professonal. his equipment was in excellent condition. he arrived for the pickup within a 1/2 hr of his eta. he called my contact in fl for a delivery time and again was within a1/2 hr of eta.the car was in excellent shape. all in all I rate the service at a 10.
Stars:
Poster: Ruta
Review:
I had never transported my car before and was worried about the process. Everyone I dealt with was friendly, relaxed, and gave me clear directions. Pickup was scheduled for a convenient time for me. Delivery was immediately after I arrived at the airport in San Francisco, tailored to make it as easy for me as possible. Anna gave me accurate instructions about how to meet to receive my car. My car arrived in excellent condition. Thanks!!
Stars:
Poster: Nancy
Review:
Excellent! Thank you!
Stars:
Poster: Vance
Review:
There needs to be a system to let you know when the vehicle is picked up and from then anticipated delivery date window. You could even daily the delivery window.
Stars:
Poster: Felicia
Review:
Fantastic service from the 1st phone call. thanks again for your help.
Stars:
Poster: Glenn
Review:
A very nice experience. Look forward to doing business again.
Stars:
Poster: Richard
Review:
I was very pleased that the delivery was direct (same day as pickup) with no intermediate stops. the driver was pleasant and attentive. The price was excelent for the level of service provided. Thanks Rich Woodhouse Order #91377
Stars:
Poster: Travis
Review:
Direct Express was excellent. I like the transparency of knowing their fee ($150) and that the rest goes to the driver, including any extra amount I choose to offer to speed things up. Regarding this particular trucking company/driver (Amerikars LLC), communication was horrible. They never initiated a single phone call to me. Not to introduce themselves, not to give me an ETA on pick-up or delivery. I had to call them always, and usually got an answering machine. Tip: if you want Amerikars to call you back promptly, leave a message asking what form of payment they want at delivery!! I got a return phone call in 10 minutes!!
Stars:
Poster: Robert
Review:
quote and costs were the same. Driver was great and punctual. Very good experience. Nice job,guys!
Stars:
Poster: John
Review:
Everyone was very good. In particualr, the driver, Fernando, was excellent.
Stars:
Poster: Roger
Review:
Vintage station wagon shipped from Portland OR to Everett WA. Driver kept me informed of location and arrived exactly when they said they would. Car arrived in excellent condition. Customer service was very helpful and arrangement for pickup was made same day as booked. Pricing was very reasonable. Would definitely use the service again.
Stars:
Poster: Al
Review:
The car was delivered quickly and in good condition. Driver did a great job communicating along the way.
Stars:
Poster: Kathryn
Review:
overall the service was great! They actually came to get the care 1 day earlier than requested, but gave me plenty of time to have it ready. The drivers were polite and helpful and the process went very well. I will use this company again when I ship the vehicle back. The price was fair and the vehicle in good shape when delivered (a bit dirty, but that's understandableit came from Fl. to CA! All in all, I would recommend the company to anyone needing to ship a vehicle long distance.
Stars:
Poster: Valerie
Review:
This was the first time I shipped a car so I didn't know what to expect. I ordered the pick-up on line and was contacted in a timely manner. The next day was assigned to a truck and picked up that afternoon that was really great. I thought it would be delivered one week from the day it was picked up but it was 2 extra days which was fine. It arrived a little dirty but you have to expect that when you ship it that far. Overall I would call again, and the price was good from Direct express. I shipped from Florida to Arizona pick-up on monday and delivered the next week on Wednesday car was in good shape and I liked the fact that they put the car on the trailor and It stayed in the same place until it was delivered probably why it took a little longer good job ! The driver was nice. Val
Stars:
Poster: Mario
Review:
Thanks so much. Pete was on time picking up the car. Transport broke down in Las Vegas so the car was a couple of days late being delivered (but the driver kept my brother on the delivery end informed via phone). Car got delivered when promised after truck was repaired. Would definitly use you guys again and reccommend your company. Mario J. Campa
Stars:
Poster: Patrick
Review:
The service was great! My only complaint was I would of liked a little more notice than a half hour. The driver was great and friendly
Stars:
Poster: Patti
Review:
After wasting several weeks with another company (my pickup date had come and gone!) I contacted Direct Express and spoke with Mike. He was extremely helpful and explained that the other company had probably bid our job too low, thus the lack of response. We discussed a new pricing and within just a few days I had a carrier and my son's car was on the way. I really appreciated Mike taking the time to explain the process and help me understand what needed to be done. The car was delivered in three days, much faster than I could have anticipated. We couldn't have had a better experience!
Stars:
Poster: Alvaro
Review:
All of you did an excellent job from the time I called to the time of delivery. The car arrived one day late but that has no bearing on the quality of your service. I will definitely recommend you to anyone who might need your services. Job well done! Thanks, Alvaro Murcia
Stars:
Poster: Linda
Review:
I was very pleased with the carrier choosen. He seemed like a very responsible driver, and the car arrived with no problems.
Stars:
Poster: Casey
Review:
Overall I was nervous about letting my car be transported, however the experience was quite good. 48 hours from call to delivery and other than a little dirt from being on the truck (which I expected) the car arrived fine.
Stars:
Poster: Howard
Review:
Which girl is ashley? Her phone skill initially won the contract, while I was trying to decide which company to use. Your quote is not the cheapest. But the job you did was really worth it. The whole process, from quote to placing order to notification of arrival and finally delivery was streamlined and efficient. At each step I felt condifent and did not have to worry, a very important factor in trusting my car to an unseen party, known only over the phone.
Stars:
Poster: michael
Review:
carlos did a great job!

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Reviews: 1251 - 1300 of 3613
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