What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

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Poster: michele
Review:
I would be glad to refer your company for auto transport. The gentleman that moved my car were true professionals. Thank you for a job well done.
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Poster: Susan
Review:
First time using auto shipping and could not have asked for a more professional and pleasant experience! Direct express auto transport exceeded our expectations! It was the lowest quote and so we thought it was too good to be true but it was not! From our first conversation over the phone, to the trucking company contact,to the truck driver,we received excellent service. Thank you for such a great experience!
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Poster: Te-Yu
Review:
Excellent driver! My car was assigned to Puzzle Auto Transport - CA. (Order #97110) on Dec. 23 and the driver came on the morning of Christmas day. The contact person on the phone is nice and the driver is very kind and patient. Everything was on time and it only took less than 3 days from Florida to Arizona. Very good experience. Will definitely use it again and recommend to friends.
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Poster: John
Review:
Great Job! I have only shipped a couple of cars in the past and unfortunately not with your service. I will use Auto Transport Direct on a going-forward basis as I was very impressed with the process at every step. YAAK Trucking of Idaho and your support staff made the transaction very smooth and the vehicle arrived just in time for Christmas!!! Thank you. John Eustermann
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Poster: Leonor
Review:
Javier Cordero, the auto transporter who picked up and delivered our car from California to Texas, is very honest and reliable. We felt that our car was in good hands and was indeed delivered in excellent condition and arrived on time. We would definetely recommend and use this company again.
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Poster: Laureen
Review:
I'm very satisfied with the service. Thank you!
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Poster: Gayle
Review:
Micheal, was very effecient and went out of his way to give us excellent service.
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Poster: Terry
Review:
Transport companies need to speak fluent English. Very hard to communicate with. The transport company did not tell us when the vehicle was picked up or when we could expect delivery. Never heard for them until the evening before delivery.
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Poster: sharin
Review:
My name is sharin and I call another company to take my car from miami to new jercey and that company charge me over 1000 dollars. I start looking for at company on the internet I saw direct express I did a quote in the internet I call and the price was cheap I pay 500 am so happy my car was on time the diver call me very professional am so happy with the service excellent. I will use this company again very good no trouble at all you guys are excellent ;)
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Poster: Eric
Review:
My 1966 car was transported from the Phoenix AZ area to western Massachusetts which cost $950. The car was picked up on the second day it was available which was helpful because my pickup window was extremely limited. The driver was professional and courteous; he did an excellent job of evaluating the car upon pickup and delivery and was very thorough. I would not hesitate to use this company again. Thank you.
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Poster: Chaiban
Review:
thank you for your service. i will be a repeat customer.
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Poster: Paul
Review:
Everything went very smoothly. Great customer service and the driver at Phillips Transport was a gentleman. Price was very reasonable and the timeline was terrific. The order number is 96744. Thanks and I will use your services again. Thank you
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Poster: Malen
Review:
EMPhASIZE TO AUTO TRANSPORTERS TO CALL RECIEVERS OF ESTIMATED TIMES OF ARRIVALS REGARDLESS OF THE TIME OF DAY AND MORE THAN ONE HOUR PRIOR TO ARRIVAL. EXCELLENT SERVICE AND WOULD BE PLEASED TO USE MR. MARIAN ALEXANDRIAEUS SERVICES AGAIN. A FELLOW WHO IS IN THE USED CAR BISINESS IN SAN ANTONIO RECCOMENDED YOUR BROKER. MOST INPORTANT FACTOR WAS YOU WERE COMPETITIVE. ORDER #96783. THANK YOU, MARLIN RICHARDSON
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Poster: David
Review:
The driver Roumen took alot of pride in all the cars he was moving. My 2007 ZO6 was unblemished and he was a good rep for the company. Answered all questions and was exactly on time with his arrival.
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Poster: Jessica
Review:
I am very happy with the transportation services. Everyone was very helpful!
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Poster: Anna
Review:
Overall satisfied with service. Price was reasonable. Not the cheapest, but the staff here was knowledgeable and worked with me in an unusual circumstance. The car arriving dirty was not an issue as a good washing took care of the problem. Would recommend this company to others and would not hesitate to use this service again.
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Poster: Mihir
Review:
Since It was my first time shipping,and brand new car , I was skeptical and nervous about choosing car transport company but they made it easy....Its perfect..cant ask for better than this.. Thanks
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Poster: Patience
Review:
Resonable price, quick delivery (arrived less than a week from time we signed up), trucking company good at keeping in touch. Would use Auto Transport again.
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Poster: kaj
Review:
thease ladies got it moved when other could not so excellent
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Poster: Donna
Review:
it was the easiest and best experience i have had with any type of vehical shipment. i will definatly use you folks again.
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Poster: Zoltan
Review:
Everything just went fine. Thanks
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Poster: jessica
Review:
Excellent customer service. Second time using company and will use it again in the future.
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Poster: Ahmad
Review:
Initially, I was thinking a driver would be assigned to pick up the car right away after committing to a contract. However, it really took a while, nearly 9 days to assign a driver. But, once assigned the service was quite satisfactory and well coordinated. The car arrived on time as coordinated.
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Poster: Andy
Review:
Our first experience using this type of service...outstanding. Would highly use again if the need arises and would definitely recommend.
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Poster: Mike
Review:
thanks alot guys good job
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Poster: Maryanne
Review:
Ned was extremely prompt, professional and provided excellent communication (and s). Would definitely use service again and/or recommend to others.
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Poster: Sharon
Review:
The gentlemen who picked my car from AL was very reasuring about my car not getting damaged..Very friendly and concerned about how I felt about my car..Im single and my car is paid for, so I worry about my car...When I arrived in Omaha my car was in Omaha and I didnt have to worry....Give the guys a pat on the back for me Job well done..Tracking number 94659..On the receipt it stated I have a toyota...I have an Honda Accord...I might have made the gentlemen nervous I was so particular about my car,,,,Sharon Larson
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Poster: dennis
Review:
My first experience and the people at Direct were assume thank you for making this painless Dennis Richards
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Poster: Wendy
Review:
I am still waiting for the vehicle to be taken by ferry to Juneau to the owner so I have no end result. I do know the vehicle was picked up and that it was to arrive in a timely fashion in Seattle.
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Poster: Rebecca
Review:
My experience was great!! definitely will recommend in the future!
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Poster: Elinor
Review:
First time we ever used any kind of car shipment service. Direct Express was excellent, on time, courteous. We would definitely use them again. Ellie
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Poster: Richard
Review:
Fast & Furious auto transport got the actual pickup job from Direct Express. They did a great job. Jose was very courteous and timely with calling ahead to give us a heads up.
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Poster: Thomas
Review:
Excellent service-just as easy as ordering a pizza. The driver said when he would pick up and called to tell when he would off. His times were accurate. I would use this company again. Only downside was that the cost was $200 more, than other companies, to have the car picked up in northern Wisconsin- so I had the car driven to and picked up in Madison Wisconsin where the cost was the same as other companies.
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Poster: Ray
Review:
Order # 95412 Each of my calls to you was answered on the first ring! Each staff member was fully knowledgeable bout my order and provided immediate solid answers to my questions. Johnson Trucking's initial driver and his cell# were wrong, but when I called them, quickly corrected. I would be delighted to recommend your services. Regards, Ray
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Poster: Mark
Review:
Order Number: 95552 The driver (Ken, with Vincent's Auto Transport) was very helpful and worked with me to set up the delivery and he also kept me informed. I am very satisfied with the service I received. The car was picked up near Orlando FL seven days after I placed the order and arrived 57 hours later at my home near Omaha NE and undamaged. Good work! Thank you, and yes I would certainly use you again. Mark
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Poster: David
Review:
First time I had to ship a car. I was surprised at how smooth everything went. I will definitely use Direct Express Auto Transport next time.
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Poster: Adam
Review:
Driver was difficult to contact, but otherwise it was a smooth an easy process.
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Poster: Bill
Review:
Communicated with us during their drive down from Seattle area to Southern CA. Were early so made arrarngements to delivery our car later in the afternoon.
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Poster: James
Review:
For some reason hotmail.com directed your email notice of vehicle pickup into the 'junkmail' category so that I had no advance notice of the pickup.
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Poster: Sheldon
Review:
driver was a nice guy and prompt. worked with my busy schedule and changing location to get my vehicle to me even at work. staff was friendly and easy to set up an appt for delivery. would like to purchase a "girls of direct express" calendar if possible....some lookers at that office!
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Poster: Hermien
Review:
This was my very first time to ship my car and I'm very pleased with this company. The driver was friendly, competent and reassuring and the price very reasonable.
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Poster: Mark
Review:
They were very nice on the phone, the driver was very nice and helped us out by meeting us some place easier for him to load and us to not have to worry about the neighbors and it was a great job by all the staff. Kudos!
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Poster: Eric
Review:
the whole experience was great with the exception of two things: It took your company over seven days to even schedule a carrier, which caused me to miss my first pick up window. Fortunately, everything worked out as the scheduled pick up time was acceptable. Also, the carrier left greasy fingerprints and smudges all over the exterior and interior of the car.
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Poster: Lisa
Review:
overall, i was pleased and would recommend d.e.a.t. specifically, i was very pleased with the driver. unfortunately, i do not recall his name (maybe jorge?) but he is from cuba. He made constant communication with me, which was a plus. He called to advise me that he will be the one to pickup my vehicle. he later called to advise of the following: pickup time, when he actually arrived to pickup, call advising of my car location, calls to advise of off time. i really appreciated the constant communication. the only drawback i experienced was after i placed the order i was told that someone would call me. although i did receive an email advising of confirm# and to whom my car was assigned to, i had to call them. i called the "assigned company" Auto Transport Solutions -Hialeah, FL , to find out an approximate time of pickup. the lady at a.t.s. was not an excellent c.s.r. but rather mediocre. feel free to contact me, if you've any questions. regards, lisa
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Poster: Paul
Review:
I am pleased as punch. Great price with door to door service with very helpful staff and trucker. Thanks!!
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Poster: Ajay
Review:
Overall, I was quite satisfied with this experience and am likely to use your service again for car shipping if I need it. Pickup (happened within 2 days of first available day) and delivery were quite prompt and the car got here without major issues. I also appreciated the instant online quoting service and I thought the price was reasonable. The only suggestion I have for improvement is to possibly use disposable plastic covers over the car for shipping after loading in the trailer to avoid dirt buildup, especially in the winter; in my case, the trailer went thru some heavy snow in Utah and the car had some harder to get rid of salt/snow stains which didn't go with a automatic car wash.
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Poster: Lonnie
Review:
I cannot say enough on how excellent the service was. It is refreshing and comforting to know that excellent customer service is not dead. The web site informed me of the company founder and I said at the time that I agree with his ethics. As it turned out, it was a testimony to me why the Direct Express Auto Transport company is still in business and wil be in business (in my opinion) for a long time to come. Honesty and good relationships go a long way!!!! As far as the transporter... They reflected the same values I witnessed in Direct Express communications. Excellent!!!
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Poster: Juhee
Review:
Extremely satisfied with the entire move: 2 nearly new SUVs across the country delivered within 4 days in great condition! Larry our driver was exceptional - Direct Express: pleeeease keep working with him!
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Poster: Brent
Review:
All phases of the process went extremely well. No issues. Would recommend to anyone looking for vehicle shippingbservice.
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Poster: Harry
Review:
Overall a positive experience. i would use again and recommend to another user.

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