What Our Customers Are Saying About Us

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What customers say about our Direct Express Auto Transport staff...

Direct Express Auto Transport Associates

Stars:
Poster: Tommy
Review:
A very good job. Communication was good throughout the process. The driver conducted himself well and got the car to my daughter quickly and in good shape.
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Poster: Deepak
Review:
Overall very good service. Total value for money.
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Poster: Carolyn
Review:
I called after receiving my car to let your company know how pleased I was with Dennis the man who transported my car from Ca. to Fl. He was extremely professional and friendly. I would absolutely use Stork and your company again if I knew he was the man transporting my car. C. Jane Blakely
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Poster: Carol
Review:
The driver did not provide adequate advance notice as to when he would be picking up vehicle. Contacted me 3 hours before pickup and I had arrived just arrived at work in Manhattan (a 2 1/2 train commute) when I received his call. I had to leave the office immediately to travel 2 1/2 hours by train to meet the drive. Had he called the evening before, I would have made proper arrangements. The same thing happened on delivery. Very little notice was given as to arrival time. Most importantly is that the car arrived safely with a very quick transit (team drivers- only two days from CT to CO!).
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Poster: Samantha
Review:
This is the second time we used your company. Again as before, excellent service. Each time on our side we have an unusual pickup situation and you guys ensured that you were able to accomodate it. Your driver was very nice and courteous. He called me to let me know when he'd be coming and called back when he said he would to tell me when he was nearby. The truck was a little bigger than the semi's we normally get so backing up was tricky but the driver didn't complain. We'll definitely be using you again for our next car hauling need. The price of the transport was so reasonable and ended up helping us save money (we'd have had to buy out the lease if we didn't have a way to haul the car here). Thank you! Order #98554
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Poster: Marlene
Review:
The driver was extermely plesant, he had very poor weather conditions which would explain the dirty. Yes I would use you again if needed.
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Poster: Harold
Review:
Fast transport... Inexpensive... Great job..
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Poster: Allison
Review:
Second time we have used your company. Prompt courteous service both times. No surprises. On time or early both times. Excellent communications from on-line, sales, and drivers. Highly recommend. Order#98281 Order#61247
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Poster: Saurabh
Review:
This was the third time I have used your service, and as always was very satisfied.
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Poster: David
Review:
Educated me on the process of finding a driver, gave good advice, delivered on every promise.
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Poster: John
Review:
Driver was courteous, professional. The office staff were to, everything worked out great.
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Poster: Charles
Review:
Given this was my first time using an auto transport broker, I had some concern regarding the condiiton of my brand new 2011 BMW 535i upon delivery on an open bay truck. It was delivered by Dosh Express 8 days from first available date for shipping a little dirty and at 2 am which was okay. Overall, I was pleased with the service, cost and delivery time.
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Poster: Kenny
Review:
I am very please to the services your company provided. Thank you again!
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Poster: Fred Kleinknecht
Review:
Car was picked up promptly and delivered on schedule and in excellent condition. Great Job, Thanks .
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Poster: Donna
Review:
Kevin the driver, was outstanding and kept in touch with me along the way. I will highly recommend your service to friends, family, and colleagues. Many thanks!
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Poster: Manuel
Review:
WAYNE IS A DRIVER YOU CAN BE PROUD OFF. WILL USE YOUR SERVICE AGAIN. M. GOUVEIA
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Poster: Lance
Review:
The driver gave us a time that he would arrive but wound up being about 6 hours later on pick-up and we really had to shuffle things around so someone would be here for the pick-up. I called about an ETA and once again, it was later than originally stated. I realize that certain traffic issues are out of the drivers control, if that was actually the problem, but if given a window of time, i think that shoukd be adhered to as much as possible. delivery to final destination was fine and the vehicle was in good shape. The company was LT Auto Transport-IL. The pricing was very fair especially for a cross-country trip.
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Poster: Mary Ellen
Review:
We have used Direct Express Auto Transport twice, and have been completely satisfied each time. Their rates were competitive, and the service was excellent. There were no surprises, and vehicles were picked up and delivered on time and in good condition. Driver was very helpful.
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Poster: Sherif
Review:
As They didnt promise certain date for Pick up. My car picked up in the same date available for pick up. Everything went smooth and easy. Delivery was on time too.
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Poster: Aaron
Review:
I thought everything went better than expected. Driver on the delivery end called ahead and said he would be at my delivery address mid morning. He did not call to tell us he would not be there till early afternoon. (Something like 1:30 PM) This caused me challenge of getting someone there to sign for the car. I had someone standing by all morning but not the afternoon. He should have called ahead and gave us an on his arrival time.
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Poster: Ed
Review:
driver and wife are great employees. you are lucky to have them.
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Poster: David
Review:
I shipped my car from Philadelphia to Los Angeles and must admit was a little concerned about the whole process. A friend recommended Direct Auto Express, "their great, go with them man". He was right, the company was great. The girls that operate the phones are very friendly and just as helpful. Brittney spent alot of time making sure I felt great with the truck company I was assigned. They explained the entire process start to finish. When I needed some questions answered or needed them to contact the trucking company, it was done immediately. I would absolutly recommend going through Direct Auto as a broker because they will assure excellence from the trucking companies. Thanks!
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Poster: Suranai
Review:
My car was picked up and delivered right on time. My car was little dirty when it arrived but that was understandable since it traveled long distance. Another thing I like is that despite the distance (across country), I got my car in less time than I expected. I would recommend this company to friends and families and I will definitely use their service again. Therefore, I gave score 5/5.
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Poster: Debbie
Review:
Everyone was very helpful , the response was fast, but mostly the driver Josh was a very nice and friendly person . We will definatly use this service again . Debbie Ress Jennings Chevrolet
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Poster: basant
Review:
Satisfied, would use them again. driver was professional This is first time i send car by this method and was concerned but the experience was good and would use it again.
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Poster: Sunil
Review:
After doing some research and finding that Direct Express offered the most competitive quote from a reputable shipping company, I submitted my request for shipping a car from Seattle to Atlanta on a Monday morning, saying that it would be available on Thursday. It wasn't picked up until the following Tuesday. The assigned carrier was American Lines ZM, based in Spokane. They treated my car very well and delivered it to me in Atlanta within a week.
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Poster: Peter
Review:
we were very satisfied with the whole procedure, Fedor is a very pleasant and knowledgable young man, and we would certianly use your service again.
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Poster: Brandon
Review:
Good service, and the best price I could find on the internet. Only two things I was not satisfied about: I was not notified when the car was picked up (I was having it delivered to me from a dealership out of state), and the car was delivered to me completely covered in salt from the winter roads (made my black car look grayish-white from top to bottom).
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Poster: Edward
Review:
Thanks for making the long trip from Barrington, Illinois to Tucson so easy! We really appreciate your outstanding customer service! We spoke to Mike, and then Brittney (I think), and everything went exactly as we were told it would.
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Poster: Harvey
Review:
Contact should be made on week day prior to delivery so funds can be obtained for payment. I was notified at 6:30 PM on Sat of a threeday holiday weekend. However everything worked out and driver was great.
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Poster: Antonio
Review:
Everything went well according to the quote. Thank you to your team and the driver Hussein.
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Poster: Michael
Review:
Absolutely, perfect timely friendly.......
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Poster: Robert
Review:
Under very difficult snow storm conditions, the driver Mark, did a very credible job and delivered the vehicle at 9:00 pm on Friday evening. He deserves a bonus!
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Poster: Fernando
Review:
Thank you, for your Help!
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Poster: Martin
Review:
Will definitely recommend auto transport to our friends. Thank you for a pleasant experience. Linda Hodgkins
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Poster: joe michael
Review:
Thank you nothing but AAA's !!!!!
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Poster: Stephen
Review:
This is the first time I have used an auto transport service, so it was difficult to know who to use and what problems could arise. Overall, I was very pleased with the service provided by Direct Express. The cost ($550) was very reasonable relative to other services and there were no hidden fees. The car was picked up within 4 days of placing the order and delivered 4 days later (LA to Seattle). Communication was good with the driver, so we were able to plan ahead and make time to be present for the delivery. I will definitely use this service again. Order 97609.
Stars:
Poster: Lily
Review:
Dan He did a great job keeping in touch. You should give him a raise.
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Poster: Najah
Review:
IT WAS A VERY SMOOTH TRANSITION THANK YOU AGAIN
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Poster: Kathy or Tom
Review:
The car was picked up in MA within the 7-day window, despite it being a holiday week and our having had a significant snowstorm. The driver was Peter of PA-Port Express, LLC. He was polite, friendly and helpful, and we felt confident that our car was in good hands. Delivery in TX occurred on Day 4 in the early morning. Our daughter described the delivery as "seamless" . Peter had called her on the previous day to arrange a delivery time, and the car arrived in fine shape. We were very pleased with both the broker and the carrier and would use Direct Express Auto Transport again.
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Poster: RAJA
Review:
Excellent service. On time delivery. Great price. Driver was reachable via phone at all times. Great overall experience.
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Poster: Celena
Review:
I was very pleased with the overall service.
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Poster: Ronald
Review:
Donald, the driver was excellent. He was personable, professional and did a fine job. I would be happy to use this company again. Ron Richtsmeier
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Poster: Helen
Review:
Extremely fast service. I would recommend and use again. Thanks
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Poster: Kathryn
Review:
Pick up of car was quite late at night, but the weather conditions and traffic (LA area) probably delayed them. Overall, service was great both coming and going, and I would definitely use this company again.
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Poster: Mark
Review:
The driver, Robert, was prompt and was very helpful
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Poster: Angela
Review:
Our driver was very nice and personable, vehicle ended up being in a closed trailor which was nice, completely protected from elements. Would definetly use the service again. Picked up and delivered same day to us.
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Poster: Arturo
Review:
I have us your services three times and I will use it again! Jack, the driver was friendly and professional
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Poster: Patricia
Review:
Very smooth transaction. The driver that picked up our SUV for transport was very courteous and efficient. From the time the transport truk arrived at our house until the time it left with our vehicle on board could not have been more than 15 minutes. Very pleased with the service that was provided.
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Poster: Barbara
Review:
Pick up and delivery was on time and efficient. Driver was polite and cooperative. Would use again and would not hesitate to recommend.

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Reviews: 1051 - 1100 of 3613
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