Testimonials
What customers say about our Direct Express Auto Transport staff...
What customers say about our Direct Express Auto Transport staff...
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Poster: Ray Litka Date: 3/8/2010 Subject: Perfect!!!!!!!!!!!!!! Review: I could not be any more pleased then I am.(redacted) It was on an open auto transport trailer. The driver had to drive thru 2 snow storms to make our delivery. In fact, the driver picked up my car the day after getting 10" of snow in Maryland. My car was in a garage, all clean and shinny, at the end of a cultasack. The driver refused to leave my car behind. He used a snow blower to clean the street to get my car to the end of the block to load it on his truck. When my Mustang rolled off of his truck it was a clean as the day he picked it up. I felt he treated my Pony just as good as I would have if I transported myself. I have to say may Mustang was in good hands the whole trip, the transport was Perfect!!!!! Poster: Doug Date: 3/8/2010 Subject: Perfect Shipment of my Baby!!! Review: This was a perfect experience - from my on-line order to delivering the car. I must admit I was nervous shipping my 2006 Corvette Z06 and in an open truck - but everything went as planned. Direct Express Auto Transport listened to my concerns regarding the very low ground clearance and with the overall protection (safety) of my baby!! They found an absolutely great transporter for me (redacted). The company and driver (Paul) kept me informed of my shipment the entire time. Paul picked up my car when he said he would, called while in route to let me know how it was going (shipped during the mid-west snow storms) and delivered it when he said he would without a scratch!! I would highly recommend either company for your auto transport needs. Poster: Cristina Date: 3/7/2010 Subject: Excellent price - Excellent customer service A+ Review: I quoted at least 6 companies before quoting direct express. All the other companies gave me an estimate of more than $1,000 but direct express was the only one that gave me the lowest price. I am going to accept that I was a little scared at the beginning but I will also accept that it was the best decision I could have taken. I needed my car to be picked up at a specific date during specific hours and they were the only ones that agreed on this. I spoke with Elizabeth all the time as she was making sure that I was not worried. The drives were extremely nice. The car arrived dirty in the outside (nothing that the gas station car washed didn't fixed) but 0 scratches and dents. I would definetely use them again in my next move. Poster: Nirav Date: 3/7/2010 Subject: 4 * service Review: Cheap Reliable Timely Service Good Customer service Driver called well in advance Calling them again for my next car which is still in MN, and won't even contact any other shipper.. enough said,,, ship with confidence Poster: Andrew W Date: 3/6/2010 Subject: Very reliable Review: The transport was shipped on time and delivered on the day / time promised. The driver was very professional and did a great job handling the vehicle. I would recommend this carrier to anyone looking to ship cross country. Poster: John D Date: 3/5/2010 Subject: Fast, Friendly, Efficient Review: (redacted) I'm in a dinky town in TN. Therefore, I assumed that it would be a long, long time before anybody would be swinging this way to pick up my car for delivery to PA. My mistake. These people have it going on. Rescheduling was not a problem for them. Communication was great. The driver was fast, friendly, and efficient. He called me when he got on the road, called me again about halfway, and called me to say he'd arrived at the pickup point I told him about (big, big truck). And while I was meeting him, the company called to say he was there. Took maybe 10 minutes to load the car and give me a receipt. This was my first experience shipping a car, and I was a bit nervous about it going in. But everything went so smoothly, it was almost fun. Five out of five stars rec. Poster: Jennifer H Date: 3/4/2010 Subject: Personalized service, fast ship, and great price! Review: I was so happy with the personalized service....every time I called with a question, they knew exactly who I was. They picked up the car on Friday and it arrived on Wednesday! It only took 5 days from coast to coast. My car was in very good condition. The driver was very friendly. I would definitely use Direct Express again and have already recommended it to friends. My cousin used a different company and it cost her $500 and took 18 days. Needless to say, she will be using Direct Express next time! Poster: Tom Date: 3/4/2010 Subject: Great price and quality service. Review: Car was dirty on arrival, but no surprise there -the weather was terrible that week. No issues at all with the service. Price was great and car arrived intact and promptly. Poster: Matt H Date: 3/3/2010 Subject: Great Experience! Review: This was the first time that I had to transport a vehicle across the United States. I shopped around and found that Direct Express Auto had one of the lowest quotes and had a good standing with the BBB. The driver was on time for the pickup and very friendly. He also delivered my vehicle on time and even wiped down my vehicle because he had gone through a storm. I will highly recommend this company...very user friendly. Poster: Heath S Date: 3/2/2010 Subject: Lincoln Navigator Transport Review: I have used Direct Express on numerous occassions and will continue to do so in the future because of their excellent customer service. They have always been courteous, responsive and willing to do whatever it takes to get the job done. The most recent transport was priced very fairly in my opinion as it was a last minute call for a rush delivery during the holiday season. I was pleasanlty surprised that they were able to accomodate my request and to do so without hassle. The pick-up was early and the delivery even earlier than I had expected. The driver was extremely helpful in working around my schedule to meet. I would highly recommend their services to anyone who is considering transporting a vehicle. Thank you again! Poster: Nathan V Date: 3/2/2010 Subject: Excellent Experience Review: I first selected Express Auto Transport because of the convenience of the online quote and the link directly to their BBB rating. The fact that their quote was second-lowest (missed lowest by $25) made me wonder but figured I'd take the chance because most quotes were 50 to 100% higher, and because that BBB rating (zero complaints) gave me some confidence. Brittany was polite but very efficient and communicated every update promptly. When the first truck driver turned out to be less than civil, she arranged a new pickup and everything went like clockwork. Honestly I could not have asked for a better experience - I will absolutely use EAT in future. Poster: Bev Date: 3/1/2010 Subject: Direct Express Review Review: Our experience with Direct Express was outstanding. We were given a fixed quote which was accurate and honored. The pick up was on time, and we were extremely impressed with the courtesy and professionalism of the driving team (redacted): the truck was immaculate, and we were given the driver's contact information. The vehicle was not damaged in any way and was delivered promptly. Should the need arise, we would not hesitate to use Direct Express again and we highly recommend them. Poster: Pat Date: 3/1/2010 Subject: Review of service Review: Everything was excellant from booking to delivery. Would highly recommend this company. The car was assigned a carrier within two days of my order. I requested a particular pick-up date and that was the exact date the car was picked up. The driver was very knowledgable as this car was a lowered, custom G35. He had the right ramps to load and unload the car to ensure no under carriage rubbing. The driver even apologized for the car being delievered a little dirty! He had to drive through a rain storm during the trip. Pick up and delievery was done on the same day. It was an excellant experience as I had never had a car shipped before. I had received one cheaper bid from another company however, this company had been recommended by the seller who builds custom cameros. I am very glad I went with this company. Poster: JS Date: 2/28/2010 Subject: Great Transport Service!!! Review: Having received several quotes from auto transport, I am very pleased with the service and promptness recieved from Auto Transport Direct. After scheduling the service, the path followed what is outlined...car assigned to a carrier, carrier contacted me with the pick up time, and delivered the car earlier than anticipated. Great service! I will recommend Auto Transport Direct to others and look to use them again. Thanks for the assistance with our move. Poster: betia Date: 2/26/2010 Subject: excellent service Review: I was very nervous about shipping my car across the country. I wasn't sure if I gave the company too short of notice...I had called on a Friday and requested pickup of my car on the following Monday. Not only did my car get picked up on the date I wanted, but it arrived in California 4 days later! The driver was very, very kind and friendly and gave me a phone number to reach him if at any moment I wanted to know where my car was. He knew I didn't have access to another ride to pick up my car, so he dropped it off very close to my house at a time that worked for me. Anyways, my car was in the same condition I left it in, although a bit dirty on the outside from weather conditions...but that's definitely washable! I definitely recommend this company if you are looking to ship your car across the country, and I will use them again if I ever need to. Poster: Alan B Date: 2/25/2010 Subject: Great, easy transport Review: I was getting a gift of a car from a relative in Florida. I did a fair amount of research both by phone calls and online to see what my options were. Of course, driving myself was also an option. I wanted someone reliable, who would come on time and deliver on time and treat the car with some degree of respect and care. I also didn't want to pay a fortune to transport a used car. I read the reviews about Direct Express Auto Transport. It seemed they took their job as brokers quite seriously and, when there was the occasional problem, got involved in trying to fix it. The price was right, about $50 from the lowest quote I could otherwise find; and a few hundred dollars less than the highest. Well, everything about the service was perfect. It appeared that the car was going to be delivered about 1 day early when a storm hit. The driver called immediately and asked if it was OK to deliver the car the following day (still on time). Since it was, we set up the appointment. The car was delivered on time in perfect condition. I definitely would use this company again. Poster: D Epstein Date: 2/24/2010 Subject: Great Experience Review: This was my first time using a car transport service and was pleasantly surprised at how easy and economical the process was. The car was picked up 1 day after the available date and took only 6 days to go from NJ to CA despite terrible weather across the country in the beginning of February. The car was delivered in the same condition that it left here (in fact, my son said it was cleaner, must have had a lot of rain). I would definitely use Direct Express again and highly recommend it to anyone looking to transport a car. Poster: J. Brown Date: 2/23/2010 Subject: Car Review Review: The car was picked up on time. The driver called us during transport to tell us that he would be a day late because of snow and ice. The car was dirty, but it was expected because a lot of the drive was in bad weather. The car was delivered in good shape. Poster: Harinath K Date: 2/21/2010 Subject: Excellent Review: You are the best transport guys as I have met, in past 5 years.You guys are excellent. Good Reviews Might Include: Facts about experience with this company The price of the transport Information about damage and the claim process Time line of events including time for pickup and transport Company contact person Order or Tracking Number Poster: Sid Date: 2/19/2010 Subject: Excellent Service Review: Everything was great. The pickup and delivery were timely. The driver kept me informed. The price was very reasonable compared with other quotes I received. I'm very satisfied. Poster: RITA B Date: 2/17/2010 Subject: Pros!!! Review: I would highly recommend this company to anybody who wants to transport their car.Mario (the driver) was courteous, professional and on time, the whole thing went very smoothly plus the price wasn't bad at all compared to the other places I researched. I'd let them take care of my transports in the future. Thanks!!!!!!!!!! Poster: Elizabeth Date: 2/16/2010 Subject: excellent service Review: I knew nothing about the business of having my sports car hauled from one part of the country to another so went online and compared Direct Express Auto Transport with eight other auto haulers and liked Direct Express best for the following reasons: their service rep was knowledgeable, friendly, helpful, intelligent and professional. She explained how their system worked and then answered questions I had, all to my satisfaction. I checked their record with FMSCA and it was good. After signing on with Direct Express, I received follow-up emails from them guiding me through the process; all was made very understandable and simple for me. Their price was among the lowest quoted and I felt confident they would find a trucker who would handle my car safely and they did. The trucker was available within a day or so of my request, he arrived on time, was personable and professional and I knew when he took my car that it would be in safe hands. When I received it, it was clean and undamaged. I am a very satisfied customer and would use this company again. Thank you DIRECT EXPRESS!! Poster: Angela G Date: 2/15/2010 Subject: Easier and cheaper than driving. Review: I called for an estimate. Called backed after calling a few other companies because they seemed the easiest. Met the drivers 3 days later in a parking lot by my house, they loaded my car in a few minutes, the drivers were really nice. It took 6 days to get it from coast to coast, not bad. Well worth the money. If I would have done the drive myself it would have been almost $400 in gas, plus 4 nights in a hotel, wear and tear on the car, an oil change, and a return flight for my travel partner. I actually saved doing it this way, plus I didn't have to spend 4 or 5 days behind the wheel! They dropped the car off right at my new apartment, I gave them the balance and we were done! It was a much easier experience than I had anticipated it would be. Poster: Ryan Ruch Date: 2/14/2010 Subject: Very Fast Shipment Review: Customer service was great! I got up-to-date emails letting me know the order status. The cost was reasonable. The drivers of the transport were very professional. They worked with me on a location to pick up my truck and where to deliver it. My truck arrived in perfect condition in only 4 days across country. I would definetely use this service again. Poster: Stacy Date: 2/13/2010 Subject: My Truck Review: My brother rolled his truck on xmas eve trying 2 get to Tenn 4 xmas. The last thing he or any of us wanted to worry about was how r we going 2 get his truck home to CA. Direct Express Auto Transport took care of that 4 us. I filled out a pick up vehicle form on line and the very next day they picked up the truck... A few day's later it was del 2 my body shop of choice located in Burbank, CA. I had spoken to the truck driver and a staff member in office and both were just so helpful and kind. Not 2 often do I deal with kind people these day's in Los Angeles.. They must be all @ Direct Express Auto Transport :-) Anyhow, Thank you again sincerely from the bottom of my heart. You guy's and gal's rock..... :-) :-) :-) :-) Poster: Dmitry Date: 2/12/2010 Subject: Great experience Review: The delivery was prompt and on time as expected. I was originally told that the vehicle would be picked up on a Tuesday but it didn't happen until Friday that week. Despite the delay and a really heavy snow storm, the car arrived in a very timely manner, only two days later than originally promised. The driver was courteous and didn't mind to answer my phone calls and questions about his estimate of the time of the delivery. Upon arrival, he told me lost 2 1/2 days because of the snow storm and would have arrived on time otherwise. I was shipping an expensive vehicle and the driver told me he put it on the top rack so that it wouldn't get spills from above. I had not asked for this. A very positive experience overall. Would definitely use the company again. Poster: Chiann Lee Date: 2/12/2010 Subject: From Texas to California Review: Found this company with a online search, and looked for reviews. After getting quotes from 5 companies, decided to try it because of the cost and positive reviews. The website provided a straight forward quotation without hidden costs, for which I was skeptical at first. After getting the quote, there were no hassles with follow up calls from salesperson (unlike several other companies you get a quote from). It turned out to be a very easy online order, just like the quote. Paid a $150 deposit with the credit card. Pickup arrangement was for the next day after availability. Service is door to door, but if your residential area has narrow streets, you might have to drive to nearby location so it can be loaded into the trailer carrier. Estimated delivery day and times were given. At first, exact delivery time is hard to know (because your car is not the only one being delivered in the trailer in the same day), but you should call during the day of delivery to have a better idea. It would have been nice if there were some online tracking system (like Fedex or UPS). The delivery drivers were friendly and polite. Car was dusty, but it''s as expected with an open carrier. Paid the remaining fee in cash to the drivers. Overall good experience, better than expected. Poster: Bob T Date: 2/10/2010 Subject: Recommendation Review: I will always recommend Direct Express Transport and will use them in the future. The dispatchers were courteous and professional. The driver (Butch) was terrific and great to work with from loading to delivery of our Lexus SUV. Poster: Tom G Date: 2/10/2010 Subject: Transport of Honda Accord Review: This is the first time I ever transported a car. I was assigned a driver within 24 hours. Issac was the driver and did a very good job in snowy conditions. The cost was $550. and was worth it! The women that answered the phone (Mercedes & Ashley) to take the order and also to do some follow up about the delivery did an excellent job. I wouldn''t hesitate to use Direct Express Auto Transport again. Poster: Bruce P Date: 2/9/2010 Subject: review of service Review: I was very pleased with the efficient pick up and delivery. The driver was courteous and knowledgeable. If I ever transport another vehicle, I wouldn't hesitate to use this service. Poster: Andy Mosh Date: 2/8/2010 Subject: Great transport from VA to OK Review: fast, and ontime. even with new years holiday, vehicle was transported in less than one week from original dispatch. The dispatcher was prompt and put me in contact with the transport company 2 days after being contacted. The company then informed me of transit time, had the driver call me when he was on the road, and gave me daily updates. DirectExpress Auto Transport did a great job setting up this transfer and got me my new car super FAST!!! Highly recommended! Poster: Carrie Date: 2/8/2010 Subject: Jeep transport Review: My vehicle was picked up a little later then I had thought it would be, but it didn't really matter. Overall I was very satisfied with their service and would gladly use them again. My vehicle was picked up in Cleveland and delivered to me as promised. When it arrived it wouldn't start (nothing due to the transport) and the driver took the extra time to jump our vehicle and help us get it started. This company offered the best price and was very good to deal with. I highly recommend them for your auto transport needs. Poster: george karides Date: 2/8/2010 Subject: Driver Review: The driver of the delivery truck was extremely friendly, especially under the circumstances. His truck lost its transmission right in front of my house and he was unable to unload my vehicle until it was repaired. I offered to have him come in and eat and get warm (it was 32 degrees outside) but he didn't want to leave the vehicles on the trailer. He had a great attitude during the entire experience even though he knew it would be an expensive repair and he would be way behind his delivery schedule. After the repair he drove the vehicle off the truck and we went over every inch of the vehicle to make sure it was in the same condition as when he picked it up. Overall, I was very happy with the time it took to receive my vehicle and the professionalism of the driver at delivery. Poster: John Savage Date: 2/7/2010 Subject: Great Service!! Review: I highly recommend this company to all. Prompt and efficient in everyway. Driver was absolutely 100% customer satisfaction focused. Car arrived in perfect condition 1 day earlier from TN to Ca. They also beat everyone's price hands down. Poster: Lusiana Date: 2/6/2010 Subject: excellent Review: i would use this service again. The driver was very nice and call me before he arrive at my house so i know what time to wait for him to come. My car arrives early and safely to Washington. At first, i was confused to used close or open truck because i was afraid that there will be scratches in my car from rocks on the way to Seattle but i was pleased to see that there is no damage at all. The price also include full insurance so i was convince to choose the open truck. There is around $500 difference from open to close truck. I would recommend to use the open truck if you want to save some bucks. Poster: Shirley Date: 2/6/2010 Subject: 1947 Willy Jeep Review: This was the best service I have encountered. The driver (redacted) was the best, he knew what he was doing and was so pleasant to work with. He was on time and delivered the jeep at the time he said he would, even with the storms and road clousers in Southern California. Thanks for the good service. Poster: Dan P Date: 2/4/2010 Subject: Great service! Review: This company was great to work with. My wife and I relocated from Chicago, IL to Scottsdale, AZ and we were nervous about our car being shipped across country. We had heard stories from some friends that had to wait weeks for their vehicles to be delivered even after the salesperson promised their delivery in a short amount of time. This company communicated with me throughout the entire process and they "delivered" on their promises. The driver was very courteous and on time! I recommend this company 100%. Poster: Mark P Date: 2/3/2010 Subject: Delivery Review: I was very happy with all aspects of delivery process and since this delivery have used this company over 5 times for other deliveries. Poster: Dave J. Date: 2/3/2010 Subject: auto delivery Review: I purchased a car on ebay not thinking I would win the item. When I found out I have won the item I started on the internet search engine and came accros Direct Express Auto they gave me a very good price quote that I was not able to beat with other company quotes. After paying the deposit they notified me a short time later that they have a driver located and he later contacted me.It was very easy , the driver called progressivly letteng me know progress and estimated time of arival. Upon arival the drive, Steve, was courteous and had the nonrunning car quickly offloaded . From texas to Indiana for just 700.00 with no hassle. Poster: K huber Date: 2/2/2010 Subject: Here in one piece! Review: They were great. I am not sure how this broker controls drivers But they certainly have control. The car was picked up, I was never informed by anyone but the seller. I called the driver to get a delivery time and no answer and his VM was full. I emailed these people and with in an HOUR. I had the driver on the phone informing me when the car woudl be delivered. Delivery was lightning fast. From UT to Erie PA- picked up friday and delivered sunday by 3 pm. I was in shock it was so fast. So whatever controls they have in place work very well and the drivers are on a short leash it seems.... I would certainly use them again. Dont forget to tip your driver if your car arrives as promised! Poster: Richard Drace Date: 2/2/2010 Subject: What I hoped for in a transport company Review: I checked the list of companies used by Ebay and added a couple of my own. Several of the companies had too many "hoops" to jump through to get their quote..most had additional costs for insurance and various levels of handling. Those companies made me cautious right away! By the time I got to Direct Express I was feeling that this transport was going to cost much more than I had envisioned and the whole process was much more complicated than I had hoped. The Direct Express Quote was quick and complete. It included answers to all of my questions from a reasonable(lowest) cost to details on the pick-up and delivery process. Cathy made it very easy(at one point I thought "there must be something wrong with this service..it's too easy") and followed through with a quick pick up..the driver called the seller and made arrangements for pick up and was there right on time. The next day I got a call from the driver saying he would be at my door step the next day about 1:00 PM and he was right on time. What more could you ask for: PRICE - PROMPT DELIVERY - NOT A SCRATCH Poster: Justin Date: 2/2/2010 Subject: Shipped my Maxima Review: I made my first call to setup transport on Monday of Thanksgiving week. The car was picked up Tuesday night in Chicago and arrived with a little road dust the following Monday afternoon in San Francisco. Pricing was good. Total cost $675 as I was told during my first call with the trucking company. $150 deposit on the phone, used a card, then cash/money order on delivery. I gave cash. Inga from the trucking company kept in contact by telephone with s on the delivery time. She was flexible, available 24hrs 7days/week as it''s a family business, and kept me informed about her driver''s road conditions and potential delays etc. Pretty good service on short notice and during a holiday week. Would use again, although I''m not sure how to determine what trucking company you''d get. Direct Express Auto Transport arranges for a trucking company to ship your car. (redacted) Poster: Brian Date: 2/1/2010 Subject: Second Time Was a Charm Too Review: This was the second vehicle that I had shipped in the last six months. Both vehicles were treated well and delivered on time. The shipment of this car, 350Z Nismo, was handled quickly. It was scheduled for next day pick-up and then delivered the following day. The pre-loading inspection was very thorough and the driver reviewed the vehicle with me upon delivery. This time I used the internet for the order and found it very easy to use. The first vehicle I used the 800 # and found the staff very friendly and helpful. Either way you will receive very good service. Poster: David Date: 2/1/2010 Subject: Car Delievery Review: Had an excellent experience with this shipment. Company always knew where the vehicle was and was always willing to answer any questions. Shipment was picked up on the first day that it was available and delivered on time although there was severe weather. Also gave me the option of receiving the vehicle that night or in the morning. Poster: Mike Date: 2/1/2010 Subject: Easy to Use Review: Direct Express was easy to use, offered a great rate, and delivery was early and arrived w/o incident. Would use again and recommend. I called on a Tuesday and was given an estimate of a 3-7 day window for pick up. The car was actually picked up the next day and then delivered the following. The times that were given for pickup and delivery were accurate and was a smooth process. Poster: John O Date: 1/31/2010 Subject: Awesome transporting Company ! Review: DIRECT EXPRESS AUTO TRANSPORT was very upfront about the total cost of transporting my car from Texas to Tennessee. Moreover, the quoted rate was the best for Door to Door service with the vehicle being fully insured too. I was provided with the telephone number of the driver so that the drop-off could also be arranged. We did have a slight storm related delay for delivery but the driver was very accommodating and handled the situation very professionally. DIRECT EXPRESS AUTO will be my first choice for future needs. I totally recommend this company. Poster: Louie Date: 1/31/2010 Subject: Smooth and Quick Delivery Review: This was my first auto transport. I couldn''t have asked for a better experience. From my original phone call to delivery, was about 5 days. You can''t ask for better service. The woman who answered the phone at Direct Express Auto Transport, was courteous and informative. I can''t say enough about the transport driver, David (redacted). He kept in contact with me and, updated me throughout his travels. Very professional, with a great sense of humor. I checked around on the web for Transport companies. Direct Express Auto Transport, was competative in price and, had some great reviews. Overall, Excellent Experience. Poster: Hannah Date: 1/31/2010 Subject: Unbeatable Review: All I need to say is....I order open transport and they came enclosed. These guys are someone you can trust!!!! They told me it might be two days before it gets to NC, then the next day I get a phone call from the person recieving the my car that it was here by 9am. From NJ to NC over night.... WOW. The cost was not bad. I looked at other places and were pricing me 1000 and these guys said 425 you cant beat that. Also I had a change it my pick up location and date, the ladies were very nice and did not have a problem changing my location and date!!!!!! Thank you so much Poster: J Davis Date: 1/30/2010 Subject: Service Review: My situation for this shipment required that the car be picked up prior to my flight to Florida, leaving me only 8 days. I spoke with a representative from Direct Express giving me an approximate date range for pickup. On my own, I added $100 to the quoted shipping cost as an incentive to bidding carriers. This seemed to work as I had a truck assigned the very next day (Friday) and by Tuesday evening, my car was on a truck. Communication with the transport company (redacted) was very good. They stuck to the quoted schedule and my car arrived in 8 days, despite the 2,800 mile trip and several probable stops. This was my second experience using Autotransportdirect.com. I got two winners in a row. Poster: Marty Date: 1/29/2010 Subject: Over All Satisfaction Review: I was extremely satisfied with the service. They were prompt, courtesous, and very knowledgeable. I would recommend this service to any one interested in ship a vehicle. I will use them again in the near future. Poster: Jeremy Rhodes Date: 1/29/2010 Subject: review Review: I have never had to ship a vehicle before, and was unsure what to do. I called around to local shippers and the cheapest was double my cost of Direct Express Auto Transport . I made a phone call to Direct Express Auto Transport and within minutes, I had my price, pick up time, and requirements needed to transport my vehicle. The total time to ship my Jeep 1200 miles from phone call to delivery was quicker than USPS to ship a letter. I love Direct Express Auto Transport and they will be the first call when I have to ship another vehicle. Poster: K.Rozell Date: 1/29/2010 Subject: Great driver Review: The driver Adrian called me the day before pick up to confirm the pick up time and I asked him if their was any chance that he could pick them up early. He said they he could accommodate my request and picked them up at 7 pm at night. He continued to call me every other day while my 2 cars were being shipped over 1800 miles. His last call was to say that he was running ahead of schedule and would I mine that he drops them off early. Very happy Poster: K.Allen Date: 1/28/2010 Subject: Good Job and right on time Review: The transporter was very friendly and helpful. I live in Philadelphia, so the streets are small, and there are very many one ways, so he got out of his truck, hopped in my car and drove it to my front door step. He communicated very well and often, he was unable to reach me when he first arrived in Philly, despite the 30 min wait he was patient and nice. Poster: Virender Sharma Date: 1/28/2010 Subject: Excellent transport service Review: I am extremely satisfied with their service and if I need to move in future, I am definitely going to use their services again. Their rates are competitive. They have a very good transport rating and that was the main reason for me in going with them. I was expecting the vehicle to be delivered in 4-5 days, but I was really glad when I got it in less than two days, all the way from California to Georgia. Poster: BdWolfe Date: 1/27/2010 Subject: Thrilled with their Service Review: After looking on Web, I contacted a "broker" about transporting my car from Cincinnati area to Los Angeles. Within hours I had several ( I mean "Several" !!!) emails and then More phone calls from at least 10 different trucking companies giving me quotes. Quotes ran from 625.00 to 875.00. A friend told me he had used Direct Express and was pleased with their service. It happens that they were the least expensive bidder. I contacted Direct Express and paid a deposit. I was emailed in two days that a driver would be contacting me soon. The Driver, Walter, called me that afternoon and asked when he could get the car the next day. We agreed on a time and Walter was there right when he said he would be. It was below 15 degrees but he patiently filled out the form and gently loaded the car. That was Friday night...On Tuesday he called and asked if he could deliver the car on Weds morning. He was right on time and the car was perfect. WE gave him an extra 50.00. I wish all companies were this good. Poster: Yves Date: 1/27/2010 Subject: 2nd Time using AutoTransportDirect.com Review: I would recommend AutoTransportDirect.com . As a repeat customer, they provided me with the same excellent service as the first time. You can't go wrong with them. Poster: J. Miller Date: 1/26/2010 Subject: Direct Express Auto Transport Review: I recieved an e-mail letting me know that my vehicle had been assigned to a truck. I figured it would at least be a few days until the vehicle was picked up. It turned out to be a few hours instead of a few days. Three days later I recieved my vehicle. The service was excellent and much faster than I expected. I wouldn't hesitate to do business with your company in the future. Thanks. Poster: P.J. MCCORD Date: 1/25/2010 Subject: GREAT SERVICE Review: We were pleasantly pleased with the excellant price and service that your company provided. The car was picked up and delivered from LA County all the way to South Carolina in 6 days! This was great seeing that we really needed to get the car delivered as quick as possible and really never expected to get for another week or more. Thank you for your great service as I will be sure to recommend your company to anyone needed to re locate or move thier vehicle. Poster: Kyle Jones Date: 1/25/2010 Subject: Car Shipment-Minnesota to California Review: Auto transport direct had great customer service. They were friendly and addressed any concern that I might had. My car arrived at its destination earlier than expected which was also very nice. I also found Auto Transport Direct's prices to be very competitive. Up until I found Auto Transport Direct, the best quote that I had received for shipping my car from Minnesota to California was $700. Auto Transport Direct gave me a quote for $575, which was certainly a much better rate. The company that Auto Transport Direct found was also very good. They had very good service and were good about picking up the car close to the time that they had previously specified. The driver of the truck was also very friendly and was delivered the car exactly where I had instructed him to. I will certainly use this company again if I in fact ship my car. Poster: armin Date: 1/25/2010 Subject: Direct Express Auto Transport Review: I received a call and the car was picked up the same day I submitted my information. Accurate information was provided upfront. The cost was about $150 more than lower estimates I had from 2 other carriers, however, there were no hidden costs here and their timeliness more than made up for the difference. The car was dirty when it was delivered, but it was to be expected from a long haul on an open carrier. Will use the service again if I need to. Poster: Bob O Date: 1/24/2010 Subject: Repeat Customer Review: I have used Direct Auto Express Transport for five cross country and long distance vehicle relocations.....every transaction has been handled promptly and profesionally with minimal work and effort on my part.....I gladly would and will recommend their service to anyone who asks or has a need. Poster: Brianna Date: 1/22/2010 Subject: Awesome Service! Review: Working with this company was the easiest part of my entire move! They were the most affordable quote I got, and definitely the most friendly! They picked up our car right on time, worked with us on our delivery date, and dropped off the car right on time. The car was perfectly fine when it arrived. The truck driver was courteous and very friendly. Thanks for the help, we will definitely use your company again when we move back to California! Poster: DB28 Date: 1/21/2010 Subject: First Time Experience Review: I want to Thank ALL of you for my 1st Time experience with Auto Transportation. It was scarey, because it was my 1st time, but the Truck driver Alfred seemed to keep me at ease with his communication of his locations. I cant Thank you guys/gals enough. The PRICE is/was the LOWIEST of all the Transporters I called in the New Jersey area. Within 30-minutes, I had a driver assigned to my car. Wowwwwwwwww. I have heard rumors it could take up to 14days before a driver could be assigned. Again, I am very impressed with this whole transaction. Thank you again. Poster: Jeff C Date: 1/21/2010 Subject: Direct Express Auto Transport Review: I have used Direct Express on 4 occasions now for cars I purchased. I live in Steger,Il. which is 20 minutes South/East of Chicago,but I was born in Chicago and grew up and lived on the South Side for 38 of my 42yrs,so I know a good deal and know when someone is a bulls**t artist. I have had a car hauled to me from New Jersey(70 Ford Galaxie 4dr.) Virginia(74 Hurst Olds) Tennessee(77 442) and Georgia(72 Ford Galaxie 4dr.) Everytime DE employees were very friendly and outgoing on the phone,my confirmation was emailed to me within 5min. of the conversation and the sub-contractors they use have always been prompt,courteous and on-time or early. I enjoy dealing with Direct Express so much I actually have recommended them to people who have bought vehicles from me as well-this I've done on 4 other occasions, 2 cars DE hauled that I resold(the 70 Galaxie and 77 442) and twice with friends who sold rare classic cars(56 Ford and 62 Chevy) always on open transport and the results were perfect. Prices quotes were always at least 30% cheaper than any other hauler-in at least half the cases they were 60% cheaper-some of these transport companies are so ridiculous price wise I hope Direct Express puts them all out of business! Final rating: 99.99% out of 100. THE BEST!!! Poster: Brian Mc Date: 1/19/2010 Subject: Overnight car delivery? Amazing Review: I was absolutely amazed at how fast and efficient the process was. I basically got a car delivered from Olrando to Louisville overnight. Unbelievable. Poster: Alicia Date: 1/19/2010 Subject: Professional and Prompt! Review: We got an estimate online and processed the transaction by phone. The customer service was very friendly, knowledgeable and professional. The estimate was also better than other companies we checked. Very competitive price! The driver arrived on the exact day we told them our vehicle would be available. He was also friendly and professional. The car arrived sooner than expected, in perfect condition! Fast and reliable! I wouldn't hesitate using them again! Poster: Doug F Date: 1/18/2010 Subject: Very pleased! Review: This was my first time to transport a car and I was very pleased with the experience. They were not the cheapest quote, but it was money well spent. Direct Express customer service and their driver were exceptionally polite, professional and easy to work with. I had an appointment that could not be avoided at the same hour the driver was to drop off my car, but he was extremely helpful and waited until I got home. Forget all the other companies and book your transport with Direct Express. Poster: Bob R Date: 1/18/2010 Subject: Review of Direct Express Auto Transport Review: I had an excellent experience (redacted). The only reason the arrival time was delayed was because of a MAJOR storm scenario that ravaged the midwest and east coast in December, no surprises there! Car arrived in good shape and we are happy with our experience with Direct Express Auto Transport and Jack (redacted). I did ask for quotes from 12 transport companies and narrowed my search to two. I checked out BBB ratings and Auto Transport Ratings and Reviews. I will include Direct Express Auto Transport in my search to return our auto to Maine. Poster: jim Date: 1/16/2010 Subject: My experience Review: Although this transport company was not the cheapest I decided to trust my gut feeling and go with them because when talking with the office person my intuition told me the seemed to be an honest reliable company. My car was picked up on the first day of availability and the driver was caring and curtious. Poster: Diana Date: 1/15/2010 Subject: Xmas delivery Review: When the vehicle was picked up the driver was great. He got the vehicle from Ct. to Ok. in two days. When he got into Ok. he was hit by the blizzard that went through the state on Xmas eve and the highways were closed. But lo and behold he was just like SANTA CLAUS and delivered it on Christmas Day to my son who desperately needed it. Hopefully I will never have to send my son another car but if I did I would call "Direct Express Auto Transport". Thanks so much! I recommend this transport co. to everyone Poster: Nadja Date: 1/14/2010 Subject: Experience with Direct Express Auto Transport Review: I never had a vehicle transported and this was a very pleasant experience. The driver that picked up the vehicle from my parents house was great. The people at the transport company were very professional and I felt like I was in good hands. I recommend them highly. Poster: Alex Date: 1/14/2010 Subject: Shipped on time Review: (redacted)They assigned a carrier to the car wednesday. On friday we were contacted (redaced) promptly picked up the car within and hour and rasnported it from Michigan to DC in roughly 24 hours. The guys were quite professional and a pleasure to deal with. I had no problems in dealing with them and would deal with them directly again. All in all this was my first experience transporting a car, and I was quite satisfied. Poster: Matt S. Date: 1/13/2010 Subject: Fantastic experience-even over the holiday! Review: I have transported vehicles in the past (redacted) with far worse than a BAD experience, so I was apprehensive about the process in general. I scheduled the pick-up for Dec. 15, 2009 going from Colorado to South Carolina. Direct Express Customer Service contacted me as promised when the vehicle was scheduled, and again when it was loaded to give me the contact info of the driver. Despite the snow storms and the cross country trip, the transport only took 3 days. My car arrived in a covered transport, which was a pleasant surprise. The car was in great shape, the driver was friendly and professional. I paid $675 which was about mid to low range with the several quotes I received. The price was completely worth the experience I had. I would highly recommend using these guys. If I transport again, I definately will! Poster: Ronn N Date: 1/12/2010 Subject: ID. to AZ. Delivery Review: I would highly recommend Direct Express Auto Transport if you have a vehicle to transport. Heather at the main office was very polite and helpful (unlike other transport companies which I have used in the past) to take my information and within a matter of a few hours, contacted me to inform me that she had indeed secured a driver. She then made the arrangments with the dealership to pick up the vehicle and provided me with the drivers name as well as his cell phone number. The vehicle was loaded on the evening scheduled and two days later it was ready to be inspected and unloaded at my residence. I would truly advise anyone thinking of transporting to surely contact Direct Express Auto Transport for a quote, I believe you'll be as pleased as I am. Poster: Ada r. Date: 1/11/2010 Subject: Great Review: This company was perfect. I needed my car to be taken gftom Houston tx to Worcester ma. They found me an excellent carrier and answered ant questions I had. They stayed true to their quote.. And their price (600) wasn't bad at all. All in all. I would use it again and recommend that others do as well. P.s nothing was stolen and the car was in the same condition i left it in. Poster: Bryan Date: 1/9/2010 Subject: Transport of an M3 from Fremont, CA to Buffalo, NY Review: Enclosed carrier transport from Fremont, CA to Buffalo, NY for $1550. Two days after putting in my online request, they were ready for the pickup. I wasn't on my end, which wasn't an issue and they were willing to wait until some paperwork was sorted out. The transportation from California to New York took 7 days. The driver was great and gave me updates along the way. The car arrived in perfect condition. I'd recommend Direct Express! Poster: John Date: 1/9/2010 Subject: vehicle transport Review: We requested transport from Charelston, SC to Manahawkin, NJ. The people were friendly and the delivery timely. We will certainly use the service again. Poster: James Date: 1/8/2010 Subject: ZR1 Review: Transported a ZR1 for me. Extreme care was taken delivering my race car. The car sits low so adjustments needed to be made with ramping and clearence Thanks for caring so much!!! Poster: Argel Date: 1/7/2010 Subject: Great Service. Review: Definitely would do business together again. Pick up & drop off where on time. Driver was very informative. Great insurance policy. I would suggest this company to others. Poster: Patrick Date: 1/7/2010 Subject: My First Time Using an Auto Transport Service Review: I found Auto Transport Direct using this transportreviews.com website. After looking at several quotes, Auto Transport Direct was the only company that had a flat fee that didn't require giving a positive review to attain a good rate. Funny enough, it was actually the cheapest too. When I called for the quote, the person helping me was kind and courteous and I received the same treatment when I made my reservation. On pickup day, (redacted) the transport driver, took care of my car from origin to destination. Thanks and when I move in the future, I will use this company again. Poster: Claudio Date: 1/6/2010 Subject: Shipped a car from Milwaukee to Los Angeles Review: We shipped a 2002 Accord from Milwaukee to Los Angeles. Direct Express had a trucking company assigned within 2 hours. The vehicle was picked up on the first day (Friday) available and was estimated to arrive in Los Angeles in about 6 or 7 days. On Monday I called the carrier to get an estimate when the car would arrive in Los Angeles. I was told that the truck was already in Utah and that we can expect the vehicle on Wednesday or Thursday. It arrived in perfect condition on Wednesday. I would strongly recommend this company. We are completely satisfied. Poster: Ben Date: 1/6/2010 Subject: Auto Transport Direct - Great Job!! Review: Auto Transport Direct did a great job moving my Honda Civic from Idaho to Georgia. The order was booked quickly and the operator was friendly, courteous, and patient with me. The driver was professional, did a great job in communicating and was on time when he communicated he would arrive for both the pick-up and drop-off. The entire experience went GREAT. I would do business with this company and driver again!! Poster: Julie Date: 1/5/2010 Subject: Cross-country Move Review: I did a lot of research on auto transport companies, and not only did Direct Express Auto Transport have a good quote they had a lot of good reviews. And I found those to be true in my experience. Customer service was nice and knowledgeable when I called to inquire more and setup the move. Everything was simple, which was something that I was hoping for around the holidays. The driver was also extremely nice and the car arrived in great condition. Poster: Martin V Date: 1/5/2010 Subject: Porsche 911 C4 Review: This was the first time I purchased a vehicle over the internet. After purchasing the car in Colorado I need to have this expensive car shipped to me in PA. I was nervous about it arriving damaged, etc. When the CO Dealer quoted me $1100 fo have it shipped in an open transport, I when on line and found Direct Express Auto Transport and they quickly qouted me a much better price. I also paid the extra bonus fee to ensure that the drive gave me his best care. All went well, communication with trucker during the four days was wonderful and our meeting for the car pickup was very smooth. I would certainly use Direct Express Auto Transport again. Poster: Michael Date: 1/4/2010 Subject: excellent company Review: After having problems with another transport company getting a car picked up that i bought on craigslist i started looking for another transport company, and i found direct express auto transport and they came to my rescue. within 6 days after hiring direct express they had my car assigned to a carrier and car was picked up within 2 days after assignment, and car arrived very quickly, and driver was very helpful and friendly,thank you direct express for getting my car to me without a problem. Poster: S. Wilson Date: 1/4/2010 Subject: Ohio to South Carolina Review: The entire process was very easy to set up. I placed the call on Tuesday and the car was delivered on Saturday, much sooner that I expected. Everything went without a glitch. Very happy. Poster: Pete W Date: 1/3/2010 Subject: Transport Review: Delivery was better than expected. Car was picked up early and delivered in 3 days. Communications was very pro-active and timely. Contact person was very professional. Overall exceeded my expectations. Poster: Guido K. Date: 1/2/2010 Subject: Easy and fast - recommended! Review: I found this company on google. After I was a bit disappointed by the transport rates of the dealer. I searched on the internet and I found this company. Their rates were about 50% of the dealer rate. After I found the right car my first choice was Direct Express Auto Transport. I filled out the form online, placed the deposit $ 150 with my credit card and the first part was done. Two days later they picked up the car at the Porsche Dealership(Monday). The carrier had 3 or 4 other cars to drop off. I recived a call by the driver on thursday that the estimated delivery will be on Monday next week - so 7 day delivery, but he also said that he tries to drop off the car on a sunday (really nice). On the saturday I recived the next call that he will deliver on sunday about 4:00 p.m. He arrived at my company about 4:10 p.m. . I checked the car, signed the paperwork, paid the driver with the remaining $ 450 cash and everything was fine. The car was A BIT dirty because of the bad weather in the north, but the rest was really nice! Thanks a lot! Poster: Carolyn P. Date: 1/1/2010 Subject: Phone Contact Superb! Review: We were left stranded in Roanoke, Virginia when our old car broke down, and had to wait a couple of days to find out that the vehicle had a blown engine and was therefore not worth the cost of repair, so we needed to get a rental to go home (home is Los Angeles, California). Fortunately, we have family in New Jersey, so we compared the cost of having the car trucked to New Jersey instead of California. Towing it to New Jersey was half the price of going all the way to California, so we chose that route. We were very impressed that your company was honest in adhering to the quote, and the phone support was professional and as thorough as could be. Thanks for saving our sanity, and saving us money! Poster: Chance T Date: 12/30/2009 Subject: flawless experience Review: I couldn't be happier with the excellent service I received! Not only was it picked up and delivered exactly as promissed, but I received my vehicle completely undamaged. And to top it all off, it was the lowest price out of all the carriers I researched. I highly recommend (redacted) Direct Express Auto Transport. Poster: Samantha Date: 12/29/2009 Subject: Great Service Review: Service was really good. I had to change the pickup location and the customer service people at Direct Express had no problem with helping me do that. They even suggested we drop the SUV at a car dealer so it could be picked up more easily since we were going out of the country. Vehicle delivered in great condition across the country. Poster: Pete Wei Date: 12/29/2009 Subject: Experience Review: Communication was good and driver was professional. Car was handled with care as expected. Condition report was accurate and noted properly. Driver was flexible and on time with communication. Poster: Ron B Date: 12/28/2009 Subject: Quick Delivery Review: The time between placing the transportation order and delivery was about 7 hours. My car was being picked up about 2 hours after placing order and delivered later that same afternoon/night. Wonderful service. Poster: Mariann Date: 12/28/2009 Subject: Car Transport Review: I would definitely recommend Direct Express Auto Transport. Our experience with shipping a SUV from California to Texas was extremely positive. The quote we received online was the lowest of 10 quotes found on the internet. The entire process was so easy. We did the entire transaction by internet. The driver contacted the person at the pickup location and made a very convenient pickup on a Tues. He then delivered the the car right to our home on Friday night of the same week. The auto arrived in perfect condition. The driver was very friendly and polite. I could not believe how simply it was to move the car. Poster: Anoop Date: 12/27/2009 Subject: Excellent Service Review: The entire service is very smooth for me. I placed the order over the web two days before the actual pick up. Car was picked up and delivered on time. I would use them again. Poster: orlino Date: 12/27/2009 Subject: service about this company Review: they were honest, i would recommend them to my friends.service was excellent the price was reasonable, there were no damage so no claims, it was on time, no problem about contact. over all it was and excellent service Poster: Scott Date: 12/26/2009 Subject: Direct Express AT Review: (redacted) Direct Express AT (redacted)was very professional, timely. and affordable. This was a new experience for me and I was constantly impressed at how smoothly every step of the process went. If I ever have need of auto transport again Direct Express AT will be the first place I call. Poster: Narayana Date: 12/26/2009 Subject: good value for the money Review: I got good service the money i paid. It was on time and infact got the vehicle shipped and delivered ahead of scheduled delivery time. I would definitely recommend this to all of my friends and collegues. Poster: Shelia A Date: 12/21/2009 Subject: Trust Review: The driver was more than happy to deal with me. He kept in contact to let me know if he was in bad weather. That was going on at the time and he made good timing to make his run be on time. I am very happy about this transport company. I will advise anyone that is in need of a transport to call Direct Express Auto Transport. You guys are execellent even the office girls were professional. I had no doubt once I spoke with your company. Poster: Jake Date: 12/20/2009 Subject: Easy and Inexpensive Review: I was in an accident while on vacation in the Carolinas from my home state of Illinois. Unfortunately, I happened to be there during the rut (deer mating season) and was driving on a dark road at night when one leapt out in front of me. Needless to say, the idea of having the car towed such a long distance home was difficult to accept, as I expected the cost to be extreme. Direct Express made this as pleasant an experience as it could have been, though, and I received my newly repaired vehicle quickly, without any wear or tear - not to mention I saved myself a plane flight back to NC and another 750 miles worth of extra driving! Poster: prabhakar Date: 12/19/2009 Subject: Highly Reccommended Review: This was the first time I have had my car shipped, but I have been pleased with the way my order was handled. Right from the time I placed my order online through the time my car was delivered, It has been a very pleasant experience. Lowest quote & fast delivery; will absolutely recommend to others and will use their services again. Poster: Jana A Date: 12/18/2009 Subject: Recommend Direct Express in a Heartbeat! Review: Having spoken with some less than reputable companies; we opted to select Direct Express Auto Transport for cross-country transportation, with a great deal of trepidation because of all the horror stories we'd heard about the transport business. We shipped our car from Connecticut to California in November. To our enormous relief, Direct Express was professional, prompt, had excellent follow-through, delivered our vehicle clean and unscathed (we opted for an eclosed carrier) via a great transporter (redacted). We even asked for proof of transporter insurance prior to pick-up and Direct Express delivered it within an hour. The entire experience was nearly effortless on our part and the price was very competitive - even lower than some transport companies. Everyone we spoke with from the Direct Express staff to the transporter drivers were very friendly and courteous. Our auto arrived on the morning, as scheduled, 15 minutes early! We are extremely pleased with the Direct Express experience, would use it again in a heartbeat and would recommend it to anyone else seeking this service. Thank you Direct Express! Poster: S. Saxe Date: 12/18/2009 Subject: Impressive Review: I was very impressed with the ease of this transaction and the professional interaction with the driver. I would definitely use this service again and recommend it highly to anyone in need! Poster: Tonya Date: 12/17/2009 Subject: Direct Express (redacted) WONDERFUL Review: WOW! I would definitely use Direct Express again. The price was VERY reasonable ($625 from Illinois to Sheppard Air Force Base, Texas) and the service was GREAT. Brian (redacted) was our transporter and I can''t say enough nice things about him. WONDERFUL to work with. I called Direct Express on Monday and Brian picked up the truck on Wednesday. He had my son's brand new truck there the very next day. Price was exactly as quoted and the service was excellent. (redacted) Poster: Walter Date: 12/17/2009 Subject: Happy Day Review: I want to thank Direct Express for my pleasent experience by use of this carrier. The driver was early, professinal and had a genuine concern for my vehicle. He really went out of his way to make sure I was completely satisfied. My hat is off to Direct Express and my driver. Direct Express had the BEST price on the internet. I look forward to using them again. Poster: Richard R Date: 12/16/2009 Subject: Great experience Review: Arrangements were made by phone and the car was picked up about 24 hours later at my hotel with no difficulties. The driver, Jordan, was extremely courteous and professional. The car was inspected, then loaded onto the truck and on its way with no hassles. Two days later the car arrived where I requested in perfect shape and slightly ahead of when I expected - great! Unloading the car was done quickly and efficiently, I was able to inspect it to my satisfaction, and the delivery was complete. The whole process was courteous, professional, easy, and quick. I would definitely recommend the company to others and I would certainly use them again. Poster: suresh m Date: 12/16/2009 Subject: spot on time Review: The vechicle was picked up on time and delivered on time with no damages, the price quote was 25% leass than any other quote that i got ,very satified. Poster: LAPORCHIA Date: 12/15/2009 Subject: AUTO TRANSPORT Review: I HIRED DIRECT EXPRESS AUTO TO TRANSPORT MY CAR FROM MASSACHUSETTS TO SC WITH TWO DAYS FROM BOOKING THIS COMPANY I RECEIVED A CALL FROM DIRECT AUTO TO ARRANGE PICK UP. DIRECT AUTO ARRIVED ON TIME AND WAS VERY PROFESSIONAL AND TRANSPORTED MY CAR ON TIME TO SC. THIS IS THE ONLY AUTO MOVERS I WOULD USE IN THE FUTURE. I WOULD RECOMMEND THEM TO ANYONE LOOKING FOR A JOB ABOVE AND BEYOND. AWESOME JOB DIRECT EXPRESS AUTO. Poster: donald Date: 12/15/2009 Subject: good service Review: I have used this company five times and always a good result. No need to look further for transportationof auto or motorcycles. aqll the drivers were easy to reach and made good and prompt contact. Loade arrived in perfect condition and coordination of drop0 was easy. Poster: Anand Date: 12/15/2009 Subject: Review Review: It was a wonderful expiriance working with Direct Express. I searched this company online and gone through the reviews before placing the order, the reviews were so good that I decided to go with this company. When I requested the pickup for my vehicle it was thanks giving seasion and they said it would be difficult to arrange the pickup but they will try their level best and to my surprise they did it. My vehicle got picked up on the date I requested and they delivered it on the date they said. The vehicle was delivered as it was at the time of pickup. There were no damages not even a single scrach wasn't that amezing????. Even all the items i loaded in the car were there as is.... I would recommend this company to everyone and would love to do business again with them... Thank you so much direct express.. Poster: D. Kemp Date: 12/14/2009 Subject: Transportation Review: Car arrived safe and sound. Driver was very courteous and communicated well when he was going to deliver the car. I was happy with this service. They were flexible. Poster: Mara R Date: 12/14/2009 Subject: Worked Like a Charm Review: was a little wary at first of using a company I found randomly online, but based on the BBB ratings I decided to try Direct Express Auto Transport. Everything went very smoothly - the driver contacted my mother (the pick-up contact) the day prior to pick up and arrived on time the next day (on the day I requested). The driver contacted me the day before delivery and arrived on time the following day. The car arrived in perfect condition and overall the experience was very simple and positive. I would definitely use Direct Express Auto Transport again in the future. Poster: Mark M Date: 12/13/2009 Subject: Cross-country shipment of vintage vehicle Review: Direct Express provided excellent service. My 69 Buick was picked up two days after Direct Express contracted with a trucking firm and it reached me within four days of pick-up. This was extraordinarily fast delivery from the San Francisco area to Mobile, Alabama. John, the driver (redacted), was exceptional in his communication, helpfulness and care in unloading my vehicle. He even offered to help when I had a minor mechanical issue after unloading, despite the fact that he had been driving since early that morning and still had one other delivery to make. In all, this was a fantastic experience, and I would not hesitate to recommend Direct Express to anyone considering a long distance vehicle move. I didn''t have that much contact with the Direct Express customer service people (didn''t need to as everything went so smoothly). However, one thing that impressed me with my initial contact was that the customer service person was professional, helpful and did not use any high pressure tactics. Poster: Maurice Date: 12/13/2009 Subject: Transportation of vehicle Review: The service received in general was absolutely the best anyone could expect. I will have no hesitation to use Direct Express whenever I will need again. I strongly recommend Direct Express to whoever need to transport a car from point A to point B. Poster: Soon. Jung Date: 12/13/2009 Subject: Excellent service (returned customer) Review: It was second time that i have shipped the car through Direct auto. I''m totally satisfied with them. first time, it took only 5days from PA to CA and second time, it took only 4days from CA to PA. the fastest service i have ever seen. and also, the price was the lowest price on the web(paid $725).(redacted) overall, it was excellent and i introduced direct auto shipper to my friend and she alreay shipped the car using direct auto. she also satisfied with them I highly recommend this company to everyone. Soon. Jung from PA Poster: Pat Date: 12/12/2009 Subject: Vehicle transport Review: Moving is always a stressful endeavor. When I found out that I had to pay for my move, I looked for a reasonable alternative to transport my vehicle, from California, while I move my household goods from Illinois. Your company was responsive to my needs and the driver who delivered my vehicle was very professional throughout the entire process. I was made aware of the status of my vehicle and estimated time of delivery. My vehicle was picked-up on time and delivered as promised, on time. I also appreciate the personal care shown by the driver by handling my vehicle as if it is his own. You hear unfavorable experiences with transport companies; however, without hesitation, I would recommend Ken, transport driver and his company for the professional service they provide. (redacted) Poster: John W Date: 12/12/2009 Subject: Order #72337 Review: I orginally set up the transport of this car to Denver for the Monday before Thanksgiving. I wanted to make sure the car arrived in Denver by 12/1/09. I contacted customer service to review my arrival date. They suggested moving up the dispatch date to the week prior (11/19) to assure timely pick up. I received dispatch confimration on Friday 11/20 for the car to be picked up on Saturday 11/21 at 5:00pm. The driver (Ivan) showed up at 4:45pm. He loaded the car and gave me an arrival date and time of Monday 11/23/09 at 6:00 pm. The car was delivered to the destination point on 11/23 at 5:00 pm. Ivan contacted the the person at the point of delivery and everything went smoothly. The car was delivered to Denver CO early. The pick up and drop off were seamless. The customer service team was extremely helpful. The car was is great condition when it arrived (no damage). The driver was very curtious and punctual to his date and time commitments. The price was very reasonable. What more could anyone ask for when transporting a car a long distance. It only took 2 days from pick up to delivery. The total expericence was flawless. I will be using Direct Express Auto Transport again. I will also highly recommend this company. Poster: suresh Date: 12/12/2009 Subject: Teaxs to virginia move,very satified. Review: I had two cars moved first one was spot on time.The delivery of second one was late by few days but the driver was in contact had some legitimate reasons that he explained for being late.The cars had no damages or issues.I am very satified with the company and would recomend it and also use it.The quotes are also 25% less that any other quote that i got. Poster: Bonnie Date: 12/11/2009 Subject: Direct Express Auto Transport review Review: Direct Express Auto Transport did an excellent job transporting my car across the country. I researched several different companies online to compare shipping costs, reviews, and reliability, and Direct Express quoted me not only the lowest rate, but they were also recommended by the Better Business Bureau. All of those factors contributed to me choosing Direct Express. I was a little nervous about shipping my car across country, but it arrived in Arizona without any problems and was exactly on time. The carrier was also very prompt in picking the car up (they picked it up on the first day). I would definitely recommend Direct Express to others for shipping their vehicles, and if I ever have to ship my car again, they will be the company I use. Poster: V B Date: 12/11/2009 Subject: Direct Express review Review: we used your service to send the car to california,and we were so happy with the results, that we used your services again to bring the car back to florida. thanks Poster: P Hunt Date: 12/10/2009 Subject: Transporting Mercedes from LA to Bellingham WA Review: Checking on the internet, $550 was by far the cheapest quote I received (Most were in the $650-$775 range). I contacted this company for an online quote which I received immediately. I contacted them on Nov 30/09 to book, pd a $150 deposit on visa, they advised me by email that a truck was assigned the same day (redacted), the vehicle was picked up at the time specified, and delivered right down to the exact minute when scheduled on Dec 7/09! We paid the driver the balance of $400 in cash. There were no hidden add-ons (which Direct had confirmed in an email to me as well). The driver was exceptional. He would touch base with us by phone along the way to let us know his progress and reassuring us everything would be okay! As we were driving up from Canada to pick the car up at the border, it was imperative that we know what time he would be arriving. He was in fact there waiting for us when we arrived! His name was Pavel. The car was exactly in same condition as when it left LA. The vehicle was picked up in front of our daughter's apartment building in L.A., she didn't have to meet him anywhere. This whole experience was one of great ease, it was unbelievable after all the horror stories we read about on the internet. I can't say enough good things about Direct (redacted). I recommend them without hesitation. Very professional, prompt service! Poster: Susan Jackson Date: 12/9/2009 Subject: Excellent delivery. Review: Your transport company was excellent. You delivered my car in the same condition it was in when you picked it up in Phila. & delivered it in Fl. I will use your service over & over again if I have to transport my car again. Thank You. Poster: lap Date: 12/8/2009 Subject: Minnesota to California Review: i was very satisfied how direct transport handled their business, they got me a truck right away and i basically got the in 5 days which i consider very fast. car came in great condition. im very satisfied and will use again Poster: Mary Date: 12/8/2009 Subject: excellent service Review: I have done business with this company so many times and NEVER could I complain. I handle everything online so I never need to speak to anyone in person,(thus no coments on customer serive) but service is always on time and sometime early but Never Late.Sometimes more pricy than others but they do get the job done. I never need to think twice about using them. Poster: James Lance Date: 12/7/2009 Subject: Automotive shipping Review: (redacted)Direct Express Auto Transport (redacted) found a driver in less than an hour. The car was delivered in a professional and timely manner and for less money. I wish I had called them first. I would highly recommend Direct Express. Poster: Ben Ives Date: 12/6/2009 Subject: Perfect Review: They arrived on time and the driver cheerfully loaded my car in a steady rain. The car arrived in Colorado Springs quicker than I expected and in perfect condition. I will definitely use Direct Express again in the future if I need a car moved. Poster: Robert Date: 12/4/2009 Subject: Overall experience with service Review: I was impressed with the efficiency, knowledge, and care of the people I dealt with at your office. They were most helpful and patient in answering my questions. The car was delivered as promised, and was apparently handled carefully.(redacted) Poster: Abhi Date: 12/4/2009 Subject: Auto Carrier (NJ to CA) Review: (redacted) They did a good job of picking up and delivering within the 7-14 day time frame. (redacted) Car was delivered in good condition and the driver was friendly. Poster: Mike R Date: 12/3/2009 Subject: COMPLETELY HAPPY Review: I was totally satisfied with the professional custermer service, response time and deliver promptness. I've reccommended them to family and friends already and plan to refer to future family and friends. Poster: Adrian Rowe Date: 12/3/2009 Subject: Great Value Review: I had a GREAT experience. My driver was responsive. The whole experience was very pleasant. It was well worth the money and I wouldn't hesitate to recommend Direct Express Auto Transport to anyone. Great value- what a concept. thanks. Poster: Malachy Date: 12/3/2009 Subject: Affordable and prompt transporter Review: I just kinda stumbled upon AutoTransportDirect.com through a brief web search. It only took a little time of comparison shopping before I realized that this company had the best price, perhaps to good to be true. However, after having researched many reviews from people not on the AutoTransportDirect's testimonial page, since the comments can be biased. I deduced that this company was the real mccoy. Not only did they offer the cheapest price, the website was user friendly and communication was outstanding. In fact, the assigned trucking company was more than willing to help me when it came to adjusting the dates of pick up that I had initially set. I received a call from the driver the day before and then again 2hrs before pickup. The driver was especially courteous and knowledgeable, and at no time did I get the feeling that I just made a huge mistake. The vehicle was picked up in Texas on Wed. night (the day before Thanksgiving), and arrived in L.A. early Sat. morning. The vehicle arrived in the same condition as it was in when it left Texas, and I was informed that the driver was just as friendly to my p.o.c as he was to me. (redacted) Conclusion, my experience w/ autotransportdirect and the trucking company they assigned to me was outstanding and I would definitely use this company again in the future. You can be confident when clicking that submit button when your creating your order. Poster: john cummings Date: 12/2/2009 Subject: autotransportdirect.com review Review: I had a very positive experience with my auto transport the dispatcher was very helpfull and kept me enformed about the status of my schedualed pickup. Once my car was dispatched the driver showed up on schedual and showed particular knowledge on the loading of my car whitch was not a normal vehicle. it's a 1965 mini cooper and sits very low.The car got to it's destination ahead of schedule and in prestine condition.I will use this company again in the future.In fact I have used this service twice in the last sixty days. Poster: Trevor Jeffery Date: 12/2/2009 Subject: Collection and Delivery Review: This is the second time I have used the company and both times were prompt, and very professional. I would definitely recommend your services, and I will use them again. Poster: JD Date: 12/1/2009 Subject: Well Done! Review: I had never done this before and was a little apprehensive. But the entire process was professional and smoothly executed. My vehicle was delivered in the exact condition as when it was picked up. The driver was respectful, polite, and obviously conscientious about what he was doing. I'm pleased with the service and promptness of communication. I would definitely utilize this outfit in the future. Poster: Craig S. Date: 12/1/2009 Subject: Transport fr MO to CA Review: This was our second time using your service to transport a car. We could not be happier with the level of service and promptness provided. Our highest recommendation for your services. We would not hesitate to recommend or use your company again.Thanks!!! Poster: Sandy Date: 12/1/2009 Subject: Direct Express-Great Service Review: The car was picked up as requested and delivered several days earlier than expected. Great communication from all parties. Great price. Great Service. Highly recommended! Poster: Ricardo D Date: 11/30/2009 Subject: Great Service, Great attention Review: I appreciated the attention I received, all information provided upfront and matched with my experience. Several communications were received informing me about the status of my service. The pick up and delivered happened even ahead of my expected scheduled. Poster: FRANK WINGERT Date: 11/30/2009 Subject: SERVICE Review: when i received a notice that courtesy auto trans port was assigned they said they would pick our car in two days and it would be daylight hours. two days @ noon they picked up our car & in four days it was delivered in ca. we thought they did a good job & we were very happy with their service. we would use them again if the need comes up again. Poster: Carla Leger Date: 11/29/2009 Subject: My Review of Direct Express Auto Review: I was impressed with the professionalism. I found Direct Express through Goggle. I was first attracted by the price of transport. When I contacted the company to ask questions before committing, I was again impressed. I returned to the website to commit and found it very user friendly. The car was picked up when promised. I received a call telling me the transporter was approximately 100 miles away and would arrive the following morning or afternoon. I received a call that following afternoon that they were in town. The transporter ran into construction and called to be rerouted. They were able to follow my directions with the exception or my telling them to go north when they should have gone south. When I realized I gave the wrong direction I called back immediately and found they figured it out on their own. The couple that delivered the car was very personable and friendly. I would use this company again if I needed this type of service. Poster: Chip Date: 11/29/2009 Subject: Totally pleased Review: The customer service center was prompt and courteous when I placed my order. They picked up the car on the first day available and took only 3 days to deliver it. The driver was familiar with the area and dropped the car where I asked and the whole experience went very smoothly. I used them because another friend had a good experience with them, and would use them again if I needed their services. Poster: Al Hilberger Date: 11/28/2009 Subject: Shipping Review: This company is totally professional and I recommend them highly , as I would use them again !The price of the transport was $375.00. The car was picked up and delivered promptly> Thank you. Poster: Joy Norton Date: 11/27/2009 Subject: Great Service Review: The delivery of my car was excellent. Charlie communicated with us on pick up and delivery. Pick up and deliver was on time. Charlie was excellent, very professional and was very careful on treating our car with care. The price was quite resonable. I will definitely use them again. Poster: George M Date: 11/27/2009 Subject: Auto Transport Review: Vehicle was picked up day after request on a Saturday morning in CA. It was delivered to my house on Monday afternoon in CO. Best price and great serviceAlso, great communication along the way. Poster: Matthew Allen Date: 11/26/2009 Subject: Fantastic service at an unbeatable price! Review: I priced other companies that also received an A rating on the BBB - none were as inexpensive as this company. Hundreds more at least, and not as friendly. I'm very impressed with their speed and value and have already sung their praises to friends and family. Poster: Kate Date: 11/26/2009 Subject: Great Experience Review: I had a great overall experience. Once I sent in the deposit to have the car shipped it took a couple days before the driver was assigned, but once that happened everything was extremely efficient. Mario, the driver was excellent and kept in constant communication. He was able to make the drive faster than he originally expected and got the car to me a couple days early. He found an easy place for the both the pick up and the drop off and the entire shipment was a smooth process. My car arrived safely and in perfect condition. If I ever need to ship my car again, I would definitely go through Direct Auto Transport. Poster: Marie Date: 11/25/2009 Subject: Great transport experience Review: Our car was shipped from California to Ohio. When the driver was assigned, we wanted our car for a couple of extra days and he was able to do that, which we really appreciated. Also the car was shipped with no damage, no items stolen, and everything went very smoothly. Thanks! Poster: Jose Acosta Date: 11/24/2009 Subject: Car Transport experience. Review: Recieved my car within 6.5 days without damage and in good time. Everyone was very helpful. Driver contacted me with good updates and ETA's. Would use again. Thanks. Poster: Barbara D Date: 11/24/2009 Subject: Car transport Review: Direct Express Auto Transport was recommended to me by my son who also used them to transport his auto from New Jersey to Florida. Working with this company made my move much easier as my car was waiting for me when I arrived in Florida. The carrier driver was very prompt and pleasant and notified us exactly when and where the car would be delivered and arrived just as promised. I would not hesitate to refer this company to anyone with a need to transport a car. Poster: Larry C Date: 11/23/2009 Subject: Great Job Review: Picked up my vehicle on a Monday afternoon in Kansas City and was delivered to Houston Tuesday evening. Great service, Great communication, Would use again. Poster: J Robinson Date: 11/23/2009 Subject: Car Transport Review: Very satisfied with the entire process. People were pleasant and helpful. Price very competitive. They even allowed us to include some items in vehicle to ship back to us. Poster: mike attwood Date: 11/22/2009 Subject: 1966 cadillac Review: First time user of direct express auto transport, easy sign up, found a transporter quickly,got the car picked up on time, got the car delivered on time, Chuck from Avery Transport was more than easy to deal with, got the car unloaded quickly and got us on our way. Very good experiance,no loads of headspace, prompt professional people to deal with, definately will use again! Poster: angela Date: 11/20/2009 Subject: transport my car from denver,Co. to west palm beach,fl. Review: Direct Express Auto Transport were very prompt and friendly. I called a couple of times and they were always reasuring me that everything was on time and not to worry. When a driver was assigned for our honda civic to be picked up, he called to schedule the pick up at OUR convenience. Very friendly, timely and professional. Our vehicle was delivered in excellent shape. I would highly recommend this transport company for their low-cost and efficiancy. Poster: John A Date: 11/20/2009 Subject: Direct Express Auto Transport Review: Mercedes Benz S55 was from Houston to South Jersey (NJ). Ready for pick up on a Friday, picked up Mon. and delivered as stated on Thurs. Dennis was driver and I was given his cell phone an he was helpful. He called as promised 24 hrs. out and delivered car right on time. I had enclosed carrier at $1100. He has a quality truck and knew what he was doing. Good job and I would use you again. (redacted) Poster: ENRIQUE HERNANDEZ Date: 11/19/2009 Subject: CAR DELIVERY Review: I AM REALY VERY SATISFAID WITH THE SERVICE PROVAIDED TO US TRANSPORTING THE CAR FROM MIAMI TO LAS VEGAS. FROM THE FIRST CALL I DID I KNEW THE APROXIMATE DATE OF PICKUP AND IT WAS ON TIME. THE PRICE , AT MY OPINION IS EXCELENT, HAVING IN MAIND THE CAR WAS PICKED UP FROM THE FRONT DOOR OF MY DAUGTHER AND DELIVERD TO MY FRONT DOOR AT LAS VEGAS.THE COMPANY CONTACT PERSON WAS VERY PROFESIONAL, GIVING ME THE INFORMATION REQUESTED AT EVERY CALL, AND THE DRIVER TOO, HE CONTACTED ME BEFORE ARRIVING,LETING ME KNOW HIS PROXIMITY AND ARRIVAL TIME. I AM VERY SATISFAID AND IF I NEED IN THE FUTURE THIS SERVICE AGAIN, I WILL USE DIRECT EXPRESS AUTO TRANSPORT AS I DID. Poster: Jagadish Date: 11/19/2009 Subject: Direct Express Review: On time.. They picked up the car in 3 businessdays from the day the car was available and it reached in 5 days.. I am happy with the service. I contacted Driver John and he answered my call and update the whereabouts of my car. Also he contacted me 1 day in advance and confirmed the delivery address and was on time. Poster: Jose M Date: 11/19/2009 Subject: TRANSPORTATION PROCESS Review: I made research in the internet and your proposal was the best. But, although with the best proposal your service was very good. From the preliminary contacts until I receive the call from the driver I was always informed about the process and estimted dates for pick up and delivery. All the process went very smoothly, and I am very happy with the service provided. I will definitely come back and recomend your services to all my friends. Poster: Haroon Date: 11/17/2009 Subject: Excellent service Review: Excellent service, scheduling pickup was easy and the driver showed up on time. Delivery of the car was also on schedule, the driver coordinated with us on the phone to setup a suitable time and location for delivery. We filled the car's trunk with 100lbs of personal belongings, shipping those boxes alone would've cost a lot. Total transportation cost was very reasonable. I would highly recommend this transport company to all my friends and family. Poster: Joe S. Date: 11/16/2009 Subject: Great service from Direct Express Auto Transport Review: Was quite surprised when I was contacted within an hour of submitting an on-line request for service. Driver was available and only 2 hours away. Heavy traffic and heavy rains caused the driver to be later than expected but considering that it was picked up within a matter of hours after I requested the service, I was very pleased. Was kept informed of the delivery schedule well in advance and the driver was on time and was able to the vehicle less than a hundred yards of the condominium parking lot at the final destination. Would definitely use the carrier again if I had to transport another vehicle. Poster: Randy Fox Date: 11/14/2009 Subject: Direct Express Review: This was my first experience buying a car (Cadillac CTS) on line and having it shipped to my residence. After much due diligence, I concluded Direct Express would hopefully be my best option. For once, I was right! This is a no nonsense, no gimmicks, straightforward company, that, from my experience, I would definately recommend. From the down payment to delivery (600 miles), I had my car within just over 3 days. I was still getting calls from other companies, when the car was already on the road. The contract driver was easy going and communicative. The pickup, from a private seller, went without a hitch and the car was delivered to my garage door in good condition. I was somewhat leary, but Direct Express means it when they promote their "door to door" service! The price to ship ($400), without add ons and compensation for reviews, was neither the lowest nor highest, but right in the ball park and very competitive. Check out the other 5 star shippers, then take a look at Direct Express; I think you will draw the same conclusion as I did. Poster: Frankie Date: 11/13/2009 Subject: Great Experience! Review: I placed an order online and my car was assigned a truck the next day. My car was picked up from a dealership in about 3 days. The driver contacted me one day prior to arrival to set up a location and an approximate time for delivery. I received a phone call from the driver and we met at a location about 10 minutes away. We went over the inspection report to make sure everything was clear. Overall, a great experience with this company and the price was also reasonable. (redacted)They deserve a lot of credit for what they do. It''s not an easy job..... Poster: John R Date: 11/13/2009 Subject: transportation of PU Review: I would use this company again and recommend anyone looking for a transporter to do the same. Natasha in the office was informative and very friendly which now a days is a lost art. The young truck driver was very meticilous in proofing the PU for any damage before loading and took great insurances to check the clearances of all vehicles that were loaded. A 5 star company! John R Poster: Tammy S Date: 11/12/2009 Subject: Car Hauling Review: We found this company on the internet and it had the most reasonable quote in price for hauling our daughters car from WI to PA. ( This company also didn't keep calling and bothering us after receiving a quote from them). So, after reviewing other companies quotes, we decided to go with Direct Express and set up a order. They told us someone would contact us, within 7 days, via email first then by phone to set up a date to pick up our car. That is exactly what happened. The car hauling company that called us was very nice to deal with. When they came to pick up our car, they came practically to our door! The driver gave us an estimate to when the car would be delivered and they were right on the money! The car was delivered to our daughter in great condition and with a friendly smile...can't ask for more. We would highly recommend dealing with Direct Express they were very nice to deal with and they found a reliable company to haul our car for us in great time and price. :) Poster: Danielle P Date: 11/12/2009 Subject: Direct Transport Review: I found Direct Transport online and was engaged by the dollar amount it would cost to transport my car across the country from NJ to CA. I had contacted several other companies regarding a transport and Direct Transport beat their quotes by hundreds of dollars. The process was simple and the service was excellent. I was assigned to a truck about a week in advance of the date I had specififed for pickup. The driver contacted me on the remaining logisitics. He was very knowledgeable about the area I was moving to and planned on arriving in advance of the time I was expecting. He was also flexible in my ability to pickup the car as the car arrived prior to my flight out to California. Overall my involvement in the process was minimal which is priceless when planning a move across country. Direct Transport handled all of my transport needs with ease and for a fraction of the cost. Poster: Arthur Date: 11/12/2009 Subject: Auto transportation Review: They delivered my car in 48 hours from TX to IN. I don't know how they did that. It's about 1,000 miles. But they did it - and with a low price. The driver is a nice guy who kept me informed of his progress. I will use Direct Express again if I need to ship a car again. Poster: Maria Epes Date: 11/11/2009 Subject: excellent service Review: I found that the service was very responsible from talking to the booking person at the office to the driver and truck owner who organized the pick up and delivery. I was called regularly and kept up-to-date at all times so I never felt worried about my cars. My cars arrived in good addition. The driver Don was terrific, very polite and excellent at his job. Poster: Don M Date: 11/10/2009 Subject: Service was Excellent Review: Excellent service. My car was picked up on time and was waiting for me when I arrived. No problems and the driver stayed in contact the whole time. Definitely will use the service again. Thank you Poster: M Trudell Date: 11/9/2009 Subject: WOW!! Review: I have never shipped a car before and I got to say this company has made it a very pleasureable experience. I called the order in late in the day on Tuesday Nov 3rd, they called and wanted to pick it up on the next day, Nov 4th, but I wasn't ready yet so they picked the car up on Thursday Nov 5th, it arrived on Monday Nov 9th. You can not ask for better service than that!!! I would use this company again in a heartbeat and would highly recommend it to anyone. The price was the best of all quotes I received from other companies. Both the staff at Direct and the people of CV Transport were very pleasant, helpful and totally professional. Thank you for the GREAT expedient service and experience. I am definitely impressed! :-) VERY WELL DONE!!!! Poster: Michael Date: 11/7/2009 Subject: S2000 Transport Review: (redacted) I did the research. This site and fellow costumers input was key. I choose a company rated at the top. They treated me well and gave prompt response. The company I was assigned to was professional. They stayed in contact with me and updated status on where my vehicle was. The meeting was quick and was easy. I was very happy with my overall outcome. Thanks A+ Poster: Ty Tran Date: 11/6/2009 Subject: Excellent Business Review: I really appreciate the fact they take their time to call and also email their customers if there is a problem with the order. I was contacted right after I placed the order. I wasn't aware my information was incomplete. They contacted me via phone and email the information and process the order. Thanks for the on time delivery. Thank you guys. I will definitely do business with Direct Express Auto Transport again. Poster: C Boyce Date: 11/5/2009 Subject: Overall experience was excellent Review: I called several companies to get a quote for transported a car from Los Angeles to Florida. This company had a very reasonable price which was at the low end of the range of the companies considered. One was about $400 higher. Our schedule was actually tight but it worked out perfectly. I made the call to them on a Friday. They assigned a driver the next day. We received a call by Sunday/Monday. The car was ready for pickup as early as Monday but it actually worked out perfectly that it was picked up on a Thursday afternoon. It was delivered on time and everything worked out well. I would definitely use the company again and have recommended it to family members. I gave them direct feedback immediately to let them know how pleased I was with the whole process. (redacted) Poster: Steve Date: 11/5/2009 Subject: Car Transport from CA to KY Review: I would highly recommend Direct Express Auto Transport to anyone. The driver was courteous, on-time and very professional. This was my first experience with shipping a car and it proved to be a pleasant experience. If I ever need auto transport again I will definitely use Direct Express Auto Transport. I only wish you could transport horses as the carrier that moved my daughter's horse was not as professional as Direct Express Auto Transport! Poster: Janet Date: 11/4/2009 Subject: Good Service Review: Thank you for such prompt and good service. The transporter went above service to insure my vehicle was safety in TX by the next day even with other vehicle on board. I will recommend and use your service again. Signed a very happy customer! Poster: Andy Ku Date: 11/4/2009 Subject: Great fast, reliable service!!!!!!!!! Review: Direct Express was awesome. I would recommend them to anyone. Their site is straight up and gives you the price of the transport right away, no stupid email quotes! Price is the cheapest as well. They picked up the car 1 day after it was available and the process was fast and easy. This was the second time I used them and both times were great. The deliver driver was friendly as well. Thank you for the great service! Poster: Joe D Date: 11/3/2009 Subject: Auto Transported Review: Great experience with the auto move from Ohio to California. Contemplated driving the vehicle from Ohio to California, however, when I received my quote from the broker, I couldn't justify the time and money it would have cost me to get there. I would have had to spend 36 hours on the road along with two nights in hotels plus gas and food. The time was better spent getting my son adjusted to his new living arrangements. If I ever have to move a car across country, you can bet your backside I will call Auto Transport Direct immediately. The convenience was worth the price of admission. Poster: Rick Seanor Date: 11/2/2009 Subject: Direct Express Auto Transport - Thumbs Up Review: Direct Express Auto Transport was great. Responsive, easy to work with, and very competitively priced. (redacted) Transportation delivered my 2 SUV's earlier than expected, a huge bonus for a cross country move. (redacted)Was also easy to get ahold of during transit, giving great peace of mind. I would recommend Direct Express Auto Transport (redacted). Poster: Michael B Date: 11/2/2009 Subject: Direct Express Auto Delivery Review: The price for the transportation of my vehicle was the lowest of 6 quotes. I was skeptical at first wondering what kind of service I would receive but was pleasantly surprised; the level of service was outstanding. Starting with the people in the office who worked with me on the order to the driver, everyone was courteous and professional. (redacted) I was very satisfied with the service and would highly recommend Direct Express Auto Transport to anyone. Poster: Eva Date: 11/1/2009 Subject: A+ Review: This is the best transport company I have ever used. Very customer friendly, easy to contact for questions, friendly/honest driver. Despite the fact that there was a roadblock preventing the driver from brining his truck to my neighborhood, he went above and beyond to deliver the car right to my door. Poster: Linda Date: 11/1/2009 Subject: Excellent job and price Review: The staff at Direct Transport was very courteous. We were assigned a truck promptly (redacted) to move my car, they were very professional and helpful. We would definitely use this company again. Poster: Sumio Date: 11/1/2009 Subject: Coast to Coast Review: I was in the process of moving from Canada to the US. I needed to ship my vehicle from Monterey, CA to Boston, MA and I was staying at a hotel in Monterey for 4 nights. The telephone staff were very accommodating of my unusual request and narrow window of pickup (3 days). The (redacted) was a pleasure to work with. They called one day in advance both on pickup and delivery and we were able to arrange meetings without difficulty. The car took 11 days to arrive. Overall a very satisfied customer and would be happy to do business with autotransportdirect.com (redacted) again. Poster: Mrs. C. Robinson Date: 10/31/2009 Subject: Superb service at an affordable price that any Military personnel would love Review: In today's economy it's nice to find an auto transport carrier that is not only ranked with an A by the Better Business Bureau by one that offers exceptional customer service at a price that is reasonable to my pockets. As a military spouse I checked out other auto transport carriers and was quoted around the high 700s to the low thousand (which they deemed was my military discount if they even offered one at all) which I felt was outrageous. Direct Auto answered my questions regarding my transport with a smile over the phone and expedient (no wait time whatsoever). Besides the customer service my driver Bennett was friendly and arrived on time for pick-up and drop-off....I will most definitely use and recommend this auto transport service in the future I or someone else is buying a car from another state and or needing assistance while changing duty stations. Keep up the great work Direct Auto you made a believer out of me that even in recession customer service down not have to dwindle. Poster: Antoinette Date: 10/31/2009 Subject: Great Experience Review: This was my first time transporting a car. The experience was wonderful. I would certainly use direct express again. Everyone that I talked to from the person that answered the phone to the man that picked the car up and the driver that delivered the car to my daughter on a college campus in Los Angeles were very professional and polite. The car was received in the condition that it was in when it left me. I will recommend Direct Express to everyone. Poster: R Pate Date: 10/30/2009 Subject: Direct Express Auto Transport Review: I bid on and won an Infiniti FX35 on Ebay. The car was delivered perfectly from Kansas to Texas. I had no problems of any kind. The car was perfect. The communication was honest and great. The cheapest transport companies I could find had some bad reviews and were about $200 cheaper. The more expensive companies were up to $600 more. I thought the price of $850 was a good deal considering I wanted an enclosed transport and a perfect delivery and that's what I got. Poster: john short Date: 10/29/2009 Subject: recomendation Review: i have actually recomended you to friends since then , they were prompt and fairly priced. they were courtious on the phone and the driver was clean and knowledgeable when he arrived at our house. what i really liked was that debbie called me when he picked up and loaded the vehicle. Poster: Mae Date: 10/29/2009 Subject: Driver Review: Driver was very courtesy and knowledgeable. Tractor trailer unit in good condition, clean and free from any damage. My car was delivered early and free from any damage. Poster: Bob Date: 10/28/2009 Subject: Auto transport Review: The driver picked up my vehicle at the agreed time and date. The driver was very courtous and careful in handling my vehicle. My experience was nothing less than excellent in all respects. Would definitely use Direct Express Auto Transport for all my auto transport needs. Poster: John DeJesus Date: 10/28/2009 Subject: Direct Express A.T> Review: Contacted Direct Express @aprox. 1600 , got assigned to a trucking company out of Chicago. Car was available for pickup next day. Chicago Company called two hours later for next day pickup. I was give a window between 10 & 1200 for pick up. They picked the car at aprox 1130. My son got a call the day before delivery and the car arrived as promised and in good condition. Would highly recommend to anyone. Poster: Keith Date: 10/27/2009 Subject: Best Service and Best Price Review: We contacted countless auto transport companies and got just as many quotes. Direct Express had the best price, got our car across the country fast, and was able to work with us on our schedule. I highly recommend them! Poster: illiana robertson Date: 10/27/2009 Subject: car delivery Review: customer service was very good.driver very nice and knowledgeable.i will be using this company in the future.direct express was has very reasonable prices. Poster: Richard Boysen Date: 10/27/2009 Subject: communication and issue resolution Review: Good communication regarding status of pickup and delivery. The delivery was a few hours later than specified, but the driver kept me informed. There was slight damage incurred while unloading my car which the driver handled professionally and completely. Poster: Cody Panning Date: 10/26/2009 Subject: Great Service Review: We were very pleased with all aspects of this order. We have never dealt with having a vehicle shipped before and everyone we spoke with was very knowledable and friendly. The vehicle was delivered to our home in very good shape. We would definetly use Direct Express Auto Transport again should the need arise. Poster: Jeanette Date: 10/26/2009 Subject: California Review: I loved the service they offered me. I was so happy to see my vehicle in good shape and on time. My vehicle was brought from Minnesota to California in good time frame. I would recommend Direct Express Auto Transport. Poster: dick aubert Date: 10/26/2009 Subject: auto transport Review: great phone help-carrier persons did a great job. I had a like new mazda rx8-that I PURCHASED NEW-AND WAS GIVING IT TO MY DAUGHTER TO SAVE FOR MY GRANDSON. THE CARRIER PERSONS DID A GREAT JOB OF LOADING AND UNLOADING THE CAR- NO DAMAGE. i WOULD USE THE COMPANY AGAIN . Poster: colleen veath Date: 10/25/2009 Subject: EXCELLENT SERVICE Review: From first contact to delivery of car in Florida was excellent. Everyone I talked was very helpful friendly. The driver Jimmie explained everything and was on time and got the car to Florida early. Thank you. Poster: Daleik V Date: 10/25/2009 Subject: Transport of my vehicle Review: Direct Express Auto Transport provided me with excellent cutomer service prior to and during the transport of my vehicle. They answered all of my questions prior to me placing my order so that I could make an informed decision in which company I would be using. They under promised but over delivered in their customer service, which is something I can appreciate as a small business owner myself. I will be using Direct Express Auto Transport for my next car transport and I will be recommending them to my friends and family also. Poster: Elsa Gonzalez Date: 10/25/2009 Subject: good experience Review: I liked that the company was able to pick up my car within 30hrs after I contacted the company. The driver was through with the report and gave me an aproximate time the vehicle was going to get to California. Over all I was please with the service and would use them again. Poster: Robert Piarelli Date: 10/24/2009 Subject: Value of service Review: All telephone communications were handled and courteous manner. Contact with the driver, prior to delivery, during the trip and at delivery, was an extremely satisfying experience. At the time of delivery, I was impressed with the competent handling of the vehicle at the time of delivery. I was impressed with the driver's attitude in talking with me and I felt pleased with the use of your company.. I would definitely recommend Direct Express Auto Transport and the Ruby Company who transported the car. Poster: Jason Christopher Date: 10/24/2009 Subject: my experience Review: "Thank you so much!!!! My experience with your company was incredible .. Nice, knowledgable staff ... The driver was great!!! My car was delivered sooner than I could've ever expected ... All at a more than reasonable price .. You not only earned a loyal customer, but gained a person to spread the good word ... Thank you thank you thank you !!!" They're the best ... period! In fact, I recommended them to a friend minutes before filling this out Poster: M A Budden Date: 10/24/2009 Subject: Recent auto transport to Florida Review: This was the best transport service I have used. The pick up was on time and the delivery was on time as promised. The driver was easy to communicate with. I would use this service again. I would recommend Direct Auto Transport. M A Budden Poster: David Barnett Date: 10/24/2009 Subject: excellent driver conectivity and talk on questions Review: answered all questions knowledgably and faithfully and fully. the price was highly competitive. he the driver talked about no damage normally and what to do about filing any possible claims, he would call approximate before pickup and delivery and was on-time I would definatly use the same company to transport my New chrysler 300 to anywhere Poster: Tuan Nguyen Date: 10/23/2009 Subject: Auto Transport Review: Pricing was lower than most of the other quotes. Pick and delivery from Southern California to Norther California was done on the same day of the first available date provided in the order. Customer suport and driver are both professional and courteous. Driver called ahead as he approached the destination which made is very convenient to meet for pick-up. Would use this service again Poster: Fakhruddin B C Date: 10/23/2009 Subject: Car Move from MN to CT Review: I was going to move from Woodbury, MN to West Hartford, CT. I had called many transport movers along with direct express. My prior experience with other car movers has not been that good. But with Direct Express auto not only they gave me the lowest quote compared to others but also delivered my car a day ahead of what was told to me. The car was picked up within the window I was expecting and as provided by the agent through which I had finalized the move. The truck driver was really nice and was on time on pickup and delivered my car a day ahead. I would say I have received an excellent service with the lowest price and would definitely recommend anyone to use Direct Express Auto Transport for their auto move. Poster: Eva Date: 10/22/2009 Subject: Great! Excellent!! Review: The company was very accomodating, reliable, and readily availible for questions. My driver was very polite an friendly. The driver got my car to new York safely and speedily. He drove the car right to my door. Their pricing is very fair. I will use this company any time I have to transport my vehicle. I wish all companies had such great customer service. Thank you so much!! Poster: Kathy Date: 10/22/2009 Subject: Great Service Review: I feel really bad because the only person's name I remember is the driver's. Everything went smoothly from pick up to delivery. The truck company gave me the driver's name and cell phone # and he was always very pleasant and patient. I must admit I had a lot of anxiety because I couldn't find a company with good reviews; until I came across this company. I am very happy with the choice I made. I was uneasy until I spoke with the driver and he said he didn't mind the calls. I think we, there were 3 parties involved, we called about 4 times and each time Miguel was very pleasant. Thanks guys, I will definately if not use you, refer you. Kathy Poster: Dennis Nelson Date: 10/21/2009 Subject: Great Service! Review: We used Direct Express and we could not be happier with the service we received from start to finish. Their customer service department was great and responsive, and the delivery time was awesome. We have shipped vehicles a number of times to our winter home and this is the first time we used Direct Express. We know we will use them again next time because they are far superior to any other company we have used and the cost was less than we were quoted by the other three companies we contacted. Poster: Alfred Allen Date: 10/21/2009 Subject: Auto Transport Direct Review Review: The service provided, by Direct Express Auto Transport for shipment of my vehicle from Houston, Texas toTacoma, Washington, was exceptional. The conact staff at the company are courteous an professional. The auto transport carrier assigned to my order provided skilled efficient service. Should my future needs require vehicle shipment, I will use the services of Direct Express Auto Transport. Poster: Siegrid T Date: 10/20/2009 Subject: Classic Car from Grants Pass to Los Angeles Review: This was the first experience I have had with transporting a car. I scheduled the pick up date through Direct Express 3 days ahead, while the car was being serviced in Grants Pass and while I was still in LA. I was very happy with the frequent communication between the driver and me. I arrived in Grants Pass one day before the scheduled pick up date and received a call from the driver's boss on the morning of the pick up date. I was first given a 2- hour window for pick up and was asked to call the driver to discuss pick up preferences. I called the driver and he let me know his exact location and his estimated arrival time based on his navigation system. The driver, Mike, arrived right on time. He loaded the car very carefully and let me know that he was headed to Chico to pick up a motorcycle and then would go straight to my delivery address the following day. Mike called me the next morning to let me know that he was unable to pick up the motorcycle because he couldn't get the gate open, but that he would find a shop to repair his gate so that he could deliver my car on its scheduled delivery date. He got the gate fixed that same day and delivered my car on schedule. This driver was fantastic and really got the job done for me! I would happily use this transport service again. Poster: Carolyn D Date: 10/20/2009 Subject: Minivan transport Review: Roy was pleasant and knowledgeable. He called when he was going to be 2 hours late for pick-up, due to a problem with the previous pick up. he said it would take 2 day and he was there early on the morning of the second day. he called my daughter for directions. (her remote are was too much for his GPS) The car was fine. Compared to flying her son up from Dallas and having it driven down it was a no-brainer. i would definitely recommend this company to anyone looking for someone to transport their vehicle. Poster: Charles ONeil Date: 10/20/2009 Subject: Great service, would use again. Review: I was surprised at how quickly the car was picked up and delivered. The price was very reasonable as well. This is the second car I have had Direct Express Auto Transport deliver (actually I think they are more of a delivery broker, but I could be wrong), and I would highly recommend them. Poster: lita g Date: 10/19/2009 Subject: Reliable, Honest and on Time Review: I will recommend this company and will use them again if i need to. The live operator answered all my concern and questions. The driver, Wesly, contacted me the day prior to the pick up of the car. Wesly was on time when he picked up the car. Wesly also delivered my car in good condition, the car being transported on an open carrier. He really is reliable, honest and on time. Prior to this review, i already contacted them via email that i will definitely recommend them to all my friends. Poster: Don Wint Date: 10/19/2009 Subject: Car transport NJ to Fl Review: Pick up was early and contact was made prior to pickup. Delivery was as scheduled at the pickup. Difficulty encountered in accessing my communityat destination was handled expediciously and efficiently. I plan to use again. Price was reasonable and service was outstanding. Poster: Betty Date: 10/18/2009 Subject: Excellent, prompt, no hassle Review: My experience shipping my car across the country with Direct Express Auto Transport was easy and prompt, and also the least expensive quote I got. The driver of the car carrier contacted me within two day, and when I didn't call back, customer service called me just to confirm. The car arrived within 7 days. I've shipped my car across the country 4 times before, and this was by far the best experience. I plan on using them again when I move next year. Poster: Jolie T Date: 10/16/2009 Subject: Excellent Service at an competitive Price Review: Our mover (redacted) did a great job! NOt only was he friendly and honest but he was very trustworthy. He was also very flexible to our needs. I would recommend this company to anyone needing to move their vehicle(s) and since we are a military family we will definitely use them again when we get ready to move to our next duty station!! Poster: Jay Date: 10/16/2009 Subject: I'm pleased - 5 stars! Review: I'm greatly pleased with the service. The reasons are: 1. I got an e-mail that my vehicle will be picked up within a time-window. 2. I got a call from the driver asking my convenience to pick the car on that day. 3. He came, examined the vehicle for any damage and picked up the same. 4. The vehicle was delivered before time in Michigan. There were no damages. The car was not any more dirty than it should have had I chosen to drive. All in all, I'm pretty pleased. There is nothing that should, hence, hold me from giving their service a 5 star. Poster: Bob Date: 10/16/2009 Subject: Auto Transport Review: The company representative was very helpful and polite when taking the information for the transport. We were told when the vehicle would be picked up by a flatbed truck and taken to be placed on the car carrier. The pickup was done in a timely manner. The truck driver was very polite and knowledgeable. We were told when to expect the car to be delivered in Florida. It was delivered on time, exactly as we had been told. The cost of $600.00 was the same or better than the several quotes we recieved. The other quotes for the same service were between $600.00 and $850.00. We would not hesitate to use Direct Express Auto Transport again if the need arises. Poster: Rita C Date: 10/15/2009 Subject: Transporting a car cross country Review: I inquired about moving a car from New York to California on Saturday Sept 26 (redacted). The representative was professional, knowledgable and extremely helpful. She was able to arrange for pickup the very next day. The driver came to my house and picked up the car. He explained everything to me. He provided me with his cell phone number so that I could call him at anytime during the trip. The car was delivered to my daughter's college campus the following Saturday. The car was received in good condition and only a day later than expected. The driver explained that he had many deliveries in between but Saturday worked best for us. I would highly recommend this service and this company and would definitely use this company again in the future. Poster: Marsha Date: 10/14/2009 Subject: amazing Review: This was our second time transporting a car in 2 years. The last one was with another company that charged $1200 (twice what we paid with Direct Express), we had to bring the car about 10 miles from our house to a seedy industrial park at 10:30pm on a Sunday night. The drop off, again in California (Los Angeles) was in a horrible neighborhood, again, miles from where we needed the car, and we had to be available with zero notice, to make it to the drop off point. What a difference Direct Express was. It was HALF the cost, both the drop-off and pick-up were literally door to door in the daylight, we were given ample notice at both points. What a pleasure. I will certainly use Direct Express the next time I need auto transport, as well as recommend them to anyone I know that needs this type of service. Professional, prompt, service oriented. You guys were GREAT!!! Poster: Lesli Johnson Date: 10/14/2009 Subject: Going With Direct Express Review: It was very easy setting up with Direct Express after learning the rules and coming to a decision. Too easy, in fact. Make the call, do the deposit, done. (redacted) Poster: Diana Wilson Date: 10/14/2009 Subject: Great Experience! Review: I shipped my car recently with Direct Express. The customer service was awesome. We got a quote that was reasonable and the whole process went very smooth. We got our car picked at Missouri on time and reached in a very good condition. We kept track of our car and was able to speak to the driver directly a couple of times. The driver was very courteous and he did a really good job. I would definitely use this transport again. Great experience! Poster: C.K. Date: 10/13/2009 Subject: Wonderful service! from TX to MA Review: This is my first time to ship my car from state to state and it was simply amazing. When I asked several questions to customer service, they responded very in detail and in a very helpful way. Although there was some delay for the pickup, assigned driver called me and explained why there is some delay because of road conditions, which was totally understandable to me. Since they let me know there will be a delay in advance, I could handle my other schedule properly. In addition, despite of 2 days of delay, my car was delivered less than a week from TX to MA with very reasonable price, very good condition! Absolutely, if I need to ship my car again, I will use this company again! Poster: Steve Date: 10/12/2009 Subject: Exceptional Service Review: Direct Express Auto Transport was hassle free shipping of my vehicle - the driver was in constant contact and worked with my schedule to provide prompt delivery. Definitely recommend this auto transport company again. Poster: T Woods Date: 10/12/2009 Subject: Great Service Review: I checked other companies and their prices ranged from $1000 to $2000. When I called Direct Express they answered all my questions, there was no pushed to make the decision to choose them right then and there. I liked that I could set up everything online. The driver called ahead for the pick up and the delivery. He was friendly, professional, and most important ON TIME. I would recommend them to friends and family. Poster: Raquel Date: 10/11/2009 Subject: Direct Express Auto Transport Review Review: Direct Express Auto Trasport was excellent. I used them to ship my daughter's car as she began her freshman year in college clear across the United States. From our initial contact until we took delivery, every one was professional and courteous. After a lot of research, Direct Express Auto was my choice due to their professionalism and their pricing. The car was delieverd in the same contdition in which we left it. Nothing was missing and there was no damage whatsoever. We we actually surprised at the timliness as well. All in all, this was a stress free experience and everything went off exactly as they said it would. I would use Direct Express Auto again in a heartbeat and would highly recommend them to anyone who needs their car shipped! Poster: Dave Yaeck Date: 10/10/2009 Subject: Customer Service Review: I was SHOCKED in a GREAT way as to how I was handled by my driver. Ishmael was wonderful to work with and he delievered my car as we were pulling up into our new house at the final destination. I could not have asked for anything better. I will be referring anyone who needs a transport like this to your company. Thank you so much for the EXCELLENT service and God Bless you!!! Poster: Patrice Date: 10/10/2009 Subject: EXCELLENT SERVICE Review: I would like to say that from beginning to end the service was EXCEPTIONAL...absolutely excellent customer service. I worked with Ashley the entire time, from the time I called her to get a quote to when I put down the deposit and got my car picked up by David the driver everything was great. I will definitely recommend your company along with David to EVERYONE who is in need of getting their car transported. No matter how many times I called or when I called Ashley was very personable, sweet and knowledgeable. You all always pick up the phone and have a pleasant attitude. It was very short notice when I called to book everything and I was still in my old city working so I had to coordinate everything at work, last minute and I felt very confident that you all could get the job down and you all executed it, it could not have been any better. Keep up the great work, with service like this..you all are truly an industry leader. Thank you again and I will definitely send business your way. P.S. if anyone can give my feedback to David as well, please do... he was very professional and kept me updated from Thursday when he picked up my vehicle to Friday when he droped it off. Not to mention when I came out to get my car when he picked it off, he had the car already off the truck and sitting in front of the building ready to go. EXCELLENT, also he had a great attitude. Poster: John Parker Date: 10/9/2009 Subject: Direct Express Auto Transport Review: It WAS easier than ordering a pizza. Driver was on time with pickup and delivery, kept me posted all the way. Price was below most other carriers and service was better. I will use them again. Poster: amy Date: 10/9/2009 Subject: very very prompt Review: I was initially very apprehensive about shipping my car. There were other companies who offered to ship for much lower price but went by the online reviews and chose Direct Express. Direct Express is very professional. I have to appreciate them as they had everything under control right from the pickup until delivery. The driver was in touch with us all the time and the delivery was on time. I did not have to pay anything extra. They delivered what they promised. There wasn't a single scratch on my car when I received it from the driver. I am really happy about doing business with Direct Express and would definitely recommend them to my friends Poster: Sonora Date: 10/9/2009 Subject: Auto Transport Review: After reading many reviews about the top companies, I decided to go with Direct Express Auto Transport. The price was reasonable and low for transportation from Lexington, KY to Sacramento, CA. Transport time was great as well. Did not have to wait long for return calls. I was kept up to date with when they picked up the car and status and location. The vehicle arrived even earlier than I expected. Driver was very courteous and called me the day before to delivery to confirm exact delivery time. I've read about items being stolen from the vehicle or receiving the vehicle with low gas. Everything was still in my car and gas was still at almost full tank. Vehicle was dirty from weather (rain), but otherwise service was great and no problems. Would definitely use again. Poster: Carlos Fabregas Date: 10/8/2009 Subject: Very Satisfied Review: First of all, the rate autotransportdirect.com gave me was a lot cheaper than any of the other companies. So I automatically assumed that since it was cheaper that it would this company longer to transport that car then other companies... but that was not the case! They got my car from Florida to California in 5 days! That was really fast. Way faster than when that car when sent from California to my in Florida. Poster: Tony Farrell Date: 10/8/2009 Subject: Shipping My Auto Review: I was very pleased with the overall business of shipping my Saturn from Tennesee to Southern California. The company had the best pricing compared to others. Everyone I dealt with was extremely polite and professional. From the pickup to the delivery all went smoothly! I received email notifications all along the way. They told me when the car was picked up, which was very quickly. They told me when they would be delivering the car. I received a phone call from the driver telling me where he was and that he would be there in an hour or so. I WAS VERY PLEASED!!! I WOULD DEFINITELY USE DIRECT EXPRESS AUTO TRANSPORT AGAIN AND REFER OTHERS TO USE THEM. Poster: Henri LeBlanc Date: 10/8/2009 Subject: car transporter Review: i was happy with the quick response to contact all parties involved to set up a pickup and delivery of the car.the car was deliveried on time and with no problems.i would use this service again if needed. thanks Poster: bruce Date: 10/8/2009 Subject: Transport non-running car Review: I was very pleased with the service I received from Direct Express Auto Transport. I called on Monday and the car was picked up on Wednesday and delivered 500 miles to my house on Friday. The car was non-running so the cost was slightly higher, but cheaper than me driving there and back and renting a trailer. I would use them again. Poster: Chopin Patel Date: 10/7/2009 Subject: Wow! Review: This company is ridiculously AMAZING. After placing the order, I got a call from the carrier within the first half an hour of placing the order. They wanted to pick it up the same night I placed the order. The driver (redacted) who came to pickup my car was very friendly and made me feel very comfortable. I was informed that the car would be delivered next Monday (6 days after pickup). Sure enough they delivered it on time, they were very courteous and called my parents to arrange delivery times. They went above and beyond in my book, when they parked my car in the garage since my parents don't know how to drive a stick shift. The car arrived in perfect condition, no scratches or damages. This experience has left me wowed! If I were to ever move again, I would definitely contact Direct Express Auto Transport. Poster: Ann Date: 10/7/2009 Subject: transporting my car Review: My daughter wanted to give me her 2005 pontiac I had to have it shipped. Direct auto exspress was given to me by the VOLVO dealer. He gave me a good company to do business with. Except for some dust from the road the car came in perfect condition. I would recommend this company to others. I truly was surprised that it only took 5 days to get the car. When my Daughter transfered to Phoenix her company had her car shipped and she didn't get it for 6 weeks. Even she was amazed how fast everything was done. Good company and good drivers. Poster: Alex Thomas Date: 10/7/2009 Subject: Car Delivery - Very fast !! Review: I had a great experience transporting my car from MO to CA. The delivery was on-time, driver was very prompt and pro-active. The driver called in advance with the expected delivery time and co-ordinated the delivery. Great service and great price. This co. quoted the lowest price and delivered the best service. I would definitely recommend their services.!! Poster: Don Date: 10/6/2009 Subject: Great driver, super fast shipment Review: While I think a lot has to do with the driver and transport company that gets the bid, this experience turned out GREAT. Once I had placed the order, my first call was within a half an hour. The actual company(redacted)was ready to ship the car pretty much immediately. The driver, Anthony, was super flexible and concerned with MY needs as a customer, compared to his needs as a driver. A previous experience, with a different company, was not at all that way. Anthony, and the other driver working with him, got the car to California way sooner than we expected, but worked with my relative to meet his desired location and time. This delivery went very well. Be aware that not only are these huge trucks they use, but also TALL and overhanging branches and trees are a concern at pickup and delivery. The only other suggestion, is to be ready to ship the car before calling - both of my experiences involved pickups SOONER than what I had planned on. While they may not pick up your car immediately, you should plan for that possibility. Overall - an A+ for that experience. (redacted) Poster: mark benson Date: 10/6/2009 Subject: shipping my Smartfortwo Review: The whole experience in vehicle shipping was very positive! I would use this service again and reccommend it to my friends. My car made it from MA to CA on time, in great shape and the overall service was excellent. The price seemed fair compared to other shippers and the customer service over the phone was very good. I never had a car shipped before so for a first time user, I was very satisfied. The cost was probably much less than I would have expended had I flew back and drove it out myself. Mark Benson Poster: James Dougherty Date: 10/6/2009 Subject: It went better then I expected. Review: I bought a car of eBay and needed it shipped to my house. A quick google search brought me to transportviews.com. From the first time I called, till the time I picked up my car, this was a good experience. The girls who I talked to at transportviews.com were pleasant and knowledgeable. They answered all my questions and made sure that I understood the process and quoted me a price. The $675 price was less then I thought and came in below other carriers. I had to pay $150 up front and the rest would be to the carrier. I made sure they had everyone's contact information and was ready to go. I had never transported a car before so this hand holding was perfect. By the end of that day I had received an email letting me know that they had found a carrier for me. At this point the carrier would be contacting the pick up person. In a short period of time eveyone was contacted, the pick up time was set and we were ready to go. They were going to pick up that Friday. Friday morning I received an email from the person that I purchased the car from, letting me know that it had been picked up. She let me know they process went well. Friday night I got a call from the carrier letting me know their progress. The goal was to get the care to me Saturday night or Sunday during the day. I had plans on Saturday and wanted to make sure that I was around if they were going to drop off the car on Saturday. So I called and they let me know that they needed to wait for a pick up and wouldn't be on the road until noon. This worked out well for me, Sunday was a better day. Sunday morning came and I received a call around 11:00 am. He was on the way and be there soon. It would be hard for him to get into my driveway so we decided on a convenient drop off point. I walked up to the drop off point and they had already taken the car off the truck. If you are looking to transport a car, these are the people that you need to contact. Poster: Floyd Bolton Date: 10/6/2009 Subject: Perfect! On the Money! Review: Another carrier changed prices on me 3 times, but your company held true. I rec'd timely emails for pickup, phone contacts, and delivery. Larry, whom transported my 82 Collector''s Edition Corvette, was "on the money". He stayed in contact with us and took extreme great care with our car throughout the entire transport process. I can't say enough good things about this shipment experience. He is one of the main reasons I would come back to your company for our next shipment! Thanks...Floyd Bolton, Clarksville, TN Poster: James Daniel Date: 10/5/2009 Subject: Great job Review: Car was picked up the first day it was available which surprised me for being in such a remote location. Drivers very patient, to work with my schedule. Poster: prassy Date: 10/5/2009 Subject: Excellent Professional Service Review: I'm extremely pleased with the service. The customer service were very helpful to make changes in the pick up date many times. The driver was very cooperative and the car arrived in time. They driver gave updates everyday. I chose this service after reading reviews here, definetly they are very professional. We would definetly use direct express auto transport again. Poster: Ron Date: 10/5/2009 Subject: Coast to coast transport Review: Found them on the internet. The first call for info was prompt, professional and thorough. The driver arrived as planned. Rodney actually had a personality. He was clearly experienced, knew his business and put me at ease. He delivered the car to my sister in South Carolina with the same promptness and professionalism that he displayed when he picked it up from me. The transport vehicle was modern and well equipped to carry my well maintained, expensive car. I would highly recommend this company. Poster: Mike Michel Date: 10/4/2009 Subject: Nashville to Las Vegas Review: Direct Express Auto was terrific from the first contact. They found us a great transporter (redacted) and we could not have been more pleased with the overall service and professionalism. We were in contact with their dispatcher, Lucy, from the first day and she kept in contact with us through out the transport period. We would certainly use both companies again. We already gave Direct Express Auto a great review on their questionaire so compensation though appreciated was not necessary. They are a great company. Poster: Qihua Wang Date: 10/2/2009 Subject: Direct Express: Minnesota to California Review: They offered the lowest price I was able to find. They assigned a driver the same day I placed the order. My car was picked up the next day and arrived at destination within a week. My car arrived in good condition. No damage is found. I will certainly recommend Direct Express to my friends. Poster: Jerry Johnstone Date: 10/1/2009 Subject: good transport experience Review: Everything worked out very well, and driver was friendly and courteous and made phone contact of status about delivery. Pickup was quick and the seller was contacted for pickup and was pleased with the service at that end. This was good; with a transaction with an unknown party it is good that your arrangements are friendly and workable. E-mail traffic was attended to in good fashion and let you know what was going on. All in all I would recommend this service to anyone transporting a collector car across country. Poster: Nancy Date: 10/1/2009 Subject: a smooth ride Review: Everything was fast and painless. The car was picked up four days after it was available, and got across the country in only 4 days. I''ve never contracted to ship a car myself before and I was pleasantly surprised how well everything went. Poster: Kenneth C. Tibbetts Date: 9/30/2009 Subject: Vehicle transport Review: My experience with Direct Auto Transport was delightful. I was 100% pleased because they picked up the vehicle when they promised and delivered it when they promised. The cost was actually lower than I expected to pay. If I have a need to ship a car, truck, whatever, I shall use them again. My granddaughter,to whom the vehicle was shipped was very pleased because it arrived in excellent condition. Thank you for a job well done, K. C. Tibbetts Poster: ArthurEC Date: 9/29/2009 Subject: Cust. service review Review: Excellent customer service from the time of telephone call and up until delivery. We were always able to track the car while in transit. This company offers reliable service with focus on customer needs. The price is compatible with other companies. Company also offers a friendly and easy to use web site. We have used this company 3 times and highly recommend it to transport you car. We would use it again! Poster: Sarah Swords Date: 9/29/2009 Subject: Shipping a car is the way to go! Review: I had my daughter's car shipped to California from our home in Austin, TX. The driver was courteous and prompt in the pick-up. He arrived a day earlier than I expected in California. He was very accomodating as to the location for the drop-off. A cost-effective and easy way to get a vehicle where it needs to go, if you don't want to drive it! Poster: Jim Date: 9/29/2009 Subject: Great communication and easy to work with Review: I have used 5 different transport companies in the past and I have to say this is one of the best. ATD gave me an affordable $600 quote to transport a car from Chicago to Phoenix. The quote was $150 less than 6 other quotes I received from other auto transport companies. I was worried that I might get bad service because I always believe you get what you pay for but the service I received was outstanding. I purchased the car on a Friday, filled out the transportation order that evening thinking it would take a week or two before it would get picked up and they had a driver ready to pick it up on the next day which was Saturday. Granted it was being picked up in big city Chicago but overnight pick up was a shock. Needless to say the seller of the car was not ready to give up the car because I couldn't overnight him the money until Monday so I called Auto Transport Direct and they said no problem we can reschedule the first available pickup day for Monday. Tuesday the car was picked up. Sorry I don't remember who I spoke with but both of the girls at Auto Transport were very nice and handled all my questions and concerns as if I was the only one having a vehicle moved that day. Highly recommend to anyone looking to transport an auto. Thanks again, Jim. Poster: Sandra Ford Date: 9/28/2009 Subject: Transport of Vehicle Review: We were totally satisfied with the transport of our vehicle! It was picked up much earlier than we ever dreamed it would be! We will definitely again use your service if we transport another vehicle. Thank you so very much! Poster: Darleen H Smith Date: 9/27/2009 Subject: Auto Transport Review: They did an excellent job and delivered our 1981 Classic Mercedes to our son in Poughkeepsie, NY. and he was estactic to see it in great condition. Direct Express Auto Transport did an outstanding job and I recommend them to anyone who is transporting their vehicle anywhere in the US. Poster: Sharnee Date: 9/27/2009 Subject: Vehicle Transport Review: Direct Express was very sufficent with the pick up and delivery time. I was able to reach the driver, that was transporting my vehicle. He was very pleasant, and always available to let me know, exactly where he was. I really appreciate this service. I would defiitely use Direct Express Auto again, if ever needing to transport my vehicle again. I would also recommend this company to anyone I know, that may need ther vehicle transported... Thanks again for everything. Your the best... Poster: James Robertson Date: 9/27/2009 Subject: Good Service Review: I received an email with an outline of what happens "next" and was able to follow the shipping procedure, which was exactly as outlined. The transportation company was better than on time and we were surprised at how quickly they got the job done in a professional manner. Poster: Kay Cerny Date: 9/26/2009 Subject: Auto car transport Review: This was the cheaptest quote I got and the experience was positive. Everything went as planned. The entire process took much less time than I expected and all were professional and courteous. I would use the company again. Poster: Yu-Hsuan Lin Date: 9/25/2009 Subject: Excellent experience Review: This is the most excellent experience in my car transportation process. I have never transported my car from such a far place, and was worried about whether the car would be damaged or stolen during the transportation process. However, this company let me understand I should never worried about my car. All I have to do is to give my car to them as soon as possible. Thanks to Direct Express Auto Transport. Poster: Ian Chan Date: 9/24/2009 Subject: Found a great carrier for me Review: Just one day after submitting a request online, I was given the carrier's information via email. I called and requested the carrier's insurance information. The rep was very nice and sent the information in an email later that day. The price I was quoted was also the lowest I got from 7 companies. I was informed that the carrier would contact me as soon as they have recieved the order. I was kind of in a hurry to ship the vehicle, so I didn't wait. I called the carrier the next day, and I spoke with Christopher (redacted). He was very courteous, found the order right away, and called back a few hours later that day to inform me the truck has been arranged. Christopher called me when there were slight changes to the schedule. Although the truck ended up leaving a day later than was originally scheduled, everything worked out ok because it was Labor Day weekend. The car was very dirty, but it wasn't the company's fault. It's kind of unavoidable when it's an open carrier and my car happed to be the first one loaded on. The back end of the car was encrusted with bug guts and dust from sitting at the front of the truck in a 4 day trip. If Direct Express is able to find such reliable carriers everytime, I will definately use them again. Poster: avian kidd Date: 9/24/2009 Subject: direct express Review: wonderful and professional experience. my truck was safely shipped toohio on open carrier without damage. it actually made it there earlier than expected. thank you so much. Poster: Benny Date: 9/23/2009 Subject: Awesome Review: So fast and very good service. I had quote before with Able Auto Transport, almost the same price. After signing contract, they kept me waiting for 20 days without pickup. They say they are still searching for carrier. Then I cancel order and go with Direct Express Auto Transport. Everything moves so fast. In a week, I finished signing contract, pickup and delivery. So amazing! Strongly recommended! Poster: Ratul Date: 9/22/2009 Subject: Economical and Fast Review: Pros: 1. Very Economical 2. Reached Fast ( Time says 7- 14 days ) - Reached in 6 days including weekends and holidays as it got delivered on sunday. 3. Prompt Updates 4. Driver very friendly 5. Allows 100 lbs luggage in the car, which came safely with no damage. Cons: 1. Our Car was the last one to be delivered and it was in the front, for dirty because of bugs on the back side. (Only case) Overall very happy with the experience and would recommend and use it again in future. Poster: khanh Date: 9/22/2009 Subject: excellent company Review: they're provided any information we need, and happy to assist us even the driver deliver, when i called him, he answered right away and explain to us while he on his way. highly recommended for those who want to ship their car to expect on time, and well care the customer car. Poster: Nicole Date: 9/21/2009 Subject: Good Experience Review: I've transported my car several times before with other carriers, but this was my most positive experience. The driver was outstanding. I will definitely use this company again, and recommend them to friends and family. Poster: frank Date: 9/21/2009 Subject: kudos!! Review: The driver, Chad, was in constant phone contact on the day of pick-up. He ran a little later than he thought he would, but kept me informed on his expected arrival time. That's all I could expect because of estimated travel times, traffic, and any delays in pick-ups before mine. I am totally satisfied. On the delivery side , he was flexible enough to accommodate my daughter''s work schedule to arrange for seamless delivery. Totally satisfied, kudos to Chad, and I will definitely use your services again if I need to transport a car. Frank Poster: Heath Date: 9/21/2009 Subject: Auto transport Review: I used Direct Express to coordinate the transport of a large Chevrolet 2500HD crew cab 4x4 truck from Alabama to Florida - they did a great job of keeping me informed and the driver was first rate! I've used them in the past and will do so again in the future. Poster: Edwin Jeu Date: 9/20/2009 Subject: On-time delivery. Good services. Recommended! Review: I shipping my car from the Bay Area to Chicago 1 month ago. It was a hassle-free process: I placed my order online, followed up with a phone call, had my car picked up, then picked up my car in one week time. The service was good and the total shipping cost was reasonable. I have had a good experience with Direct Express~! Poster: Venki Date: 9/20/2009 Subject: It's excellent service Review: I shipped my car from Chicago to Los Angeles. I am totally satisfied with the service. They picked up my car very next day after i scheduled my pickup. The driver took 3days to come to LA. My car is clean and good. I can recommend Direct Express Auto Transport. One thing i dont know when i scheduled, we have to pay due amount in cash to the driver. Over all it is very good. Poster: Gail W. Date: 9/18/2009 Subject: 2002 ES 300 Lexus Review: (redacted) Delivery was early afternoon on Labor Day which was in the alloted time we were told. The driver Dmitry was most accomodating and we appreciated his being so helpful. Would use this transport company again with no hesitations. From start to finish everyone was so helpful. Everything was exactly as we were told by the original contact person. Poster: Mako Date: 9/17/2009 Subject: Fast Excellent Job - 4 door sedan shipped from Cincinnati OH to Torrance CA Review: I got 5 quotes from Top5 companies in this site and Direct Express Auto Transport was lowest as $675 with quick quote and ordering system on their web site. I ordered at 3PM on 9/10 and the driver tried to pick up in the same night. Finally he couldn’t come on the night, but he could pick it up at 8AM on 9/11, and delivered on 9/14. He was kind, professional and very nice guy. (redacted) Anyway, since I was in a hurry, I added $50 option and finally they did great job though. (Please be advised that you also need to think about places/spaces for loading and unloading. Such trailers need space for it. My driver also helped a lot to reduce both risks.) Thanks! Poster: Matthew Date: 9/17/2009 Subject: Good company. Good carrier Review: I read the reviews and there didn't seem to be anything bad to say about Direct Auto Express. I opted for the the "turbo" shipping and pick up and delivery was very prompt, contact was kept along the way and evrything went very well. Juan (redacted)was very jovial and made an extra effort to get my car to Philly as soon as he could. I highly recommend! Poster: Jaime Baetz Date: 9/17/2009 Subject: Service Review: The customer service was excellent from the time I called to arrange pickup of my automobile. The driver was friendly and very professional. The car made it in 2 days. I would highly recommend this company and will plan to use again if needed. Thank You Poster: Amy V Date: 9/16/2009 Subject: Fantastic Service! Review: I have never shipped a car across the country before and had heard it was the way to go. I did a search and came across so many companies that it was hard to choose. I am glad that I chose Direct Express, they made everything so easy. I read positive reviews and then looked them up on the BBB. They had great reviews and a positive BBB rating so I decided to book online. The process was very fast and I had no problems. I started to worry as the move date approached and I had not heard from the driver yet. I emailed Direct Express and recieved a prompt reply stating the driver would be contacting me shortly. Sure enough, the driver contacted me the next day to set up a pick up time. The driver was very friendly and the pick up was smooth. The driver was actually going to be in CA before we were, so he held the car for us and delivered it once we arrived, which was really great. We did tip our driver which I think is a nice thing to do if they provide good service. I highly recommend this transportation service to anyone who is looking for a stress-free way to get your car across the country at a great price! Poster: Sherman Date: 9/16/2009 Subject: Great Service Review: Direct Auto Express provided great service. (redacted) The driver was great. No problems or issues. I would use this company again. Great Service! Poster: John Eakin Date: 9/16/2009 Subject: Commentary Review: I was extremely pleased with the overall knowledge of the driver and especially happy with the care he took in the loading and unloding of my vehicle. The actual carrier appeared to be new and was in very good condition. It was obvous that the driver took pride in his work and was very concientious. I was also pleased that I was informed of his whereabouts and that the delivery was edactly on time and convenient. There is no odubt in my mind that I would use them again. Poster: Ralph Desiano Date: 9/15/2009 Subject: Very Pleased Review: We were very happy with this painless transaction. Very quick, very fair price. Would use again!! They arrived to pick up the car exactly when promised and actually were prepared to deliver the car before the time originally quoted. Will recommend to the many snowbirds we know that go back and forth between Florida and the Northeast. Poster: Debbie Jones Date: 9/15/2009 Subject: Very satisfied Review: Our son Ryan had just returned back to his Naval Base in Bremerton,Wa. He had been deployed for over 7 months and we were storing and taking care of his vehicle at our home in California. So to say the least he was very happy to get his car. The drivers Peter/? were very prompt and went above and beyond keeping in touch with my son to make sure he recieved his car earlier than planned. I would more than recommend your company to anyone who wants to know. I also thought that the contact person in the office that I dealt with until the vehicle waspicked up was more than helpful. Poster: art fino Date: 9/15/2009 Subject: Vehicle Transport Review: My experience with this trucker was positive from the first contact phone call to the delivery of my vehicle. It included door to door pickup and delivery. The driver was polite and courteous, and bent over backwards to accommodate our needs. I will definitely use this company again. Poster: Chris Date: 9/15/2009 Subject: Shipment Review: I was a little apprehensive since I had never shipped a car before. The process was so smooth from beginning to end that I would not hesitate to call Direct Express Auto Transport again. Poster: Mark, WI Date: 9/14/2009 Subject: On time pickup, early delivery, what more could I ask? Review: The people at Auto Transport Direct were helpful and courteous, answered all my questions, and seemed eager to earn my business. The carrier they used was prompt in calling to schedule, and with only a one day window, picked up my car the first morning it would be available, and delivered it the next evening. The owner of the carrier called to let me know that the car had been picked up, and then the driver called to give me an ETA, which he beat by several hours, the next day! Just a better than expected experience, all around. Poster: Laurie Hubbard Date: 9/14/2009 Subject: Transport... Review: We had an excellent experience with Auto Transport Direct. They came to pick the vehicle up and told my sister-in-law that she would have to meet them. When she informed them that she had little children at home and the vehicle was a 2 seater and could not meet them...the driver said "no problem" and walked into her neighborhood to get the vehicle. This was VERY nice. The vehicle was delivered on time with no problems. Thank you!!! Poster: MARIETTA TOYOTA Date: 9/14/2009 Subject: VEHICLE RECOVERY Review: I WAS EXTREMELY INPRESSED WITH THE TIMELINESS OF THE ARRANGEMENTS AND THE RETURN OF THE VEHICLE TO OUR DEALERSHIP. ALL PERSONNEL INCLUDING THE DRIVER WERE COUTEOUS AND GENUINELY CONCERNED WITH PROVIDING THE BEST SERVICE POSSIBLE. I AM KEEPING THE NUMBER ON FILE FOR ANY/ALL FUTURE NEEDS IN THIS AREA. MR. (redacted), ESPECIALLY, TOOK THE TIME (EVEN ON THE WEEKEND) TO KEEP ME INFORMED OF THE PROGRESS AND WAS VERY ACCURATE ON HIS DELIVERY SCHEDULE. Poster: C.B. Eisenberg Date: 9/13/2009 Subject: Auto Transport Review: Excellent communication. Car was picked up in Fla on Tues afternoon and in California on Fri night. No damage to car hundreds less than other carriers. Poster: John Sopoci Date: 9/13/2009 Subject: Transport from IL to AZ Review: When I decided to ship my car from Illinois to Arizona, I received quotes from several carriers. At $650 Direct Express was by far the lowest of all the quotes. The person I spoke with to schedule the delivery was knowledgeable and a pleasure to work with. A driver arrived within a few hours to pick up my car. All it took was about 10 minutes (maybe less) and my car was loaded onto the truck and on its way from Illinois to Arizona. Although I was expecting the delivery to take at least four days, it only took three days for it to arrive. When it arrived, my daughter (who was receiving the car) was not available. Although he had to wait about an hour, the driver was very very accommodating in working around my daughter's schedule to arrange for the car's delivery. The car arrived in Arizona the same condition it left Illinois. This was such an easy experience, made that way by the professional staff at Direct Express, I would not hesitate to use them again and would recommend them to everyone I know. Considering the elimination of wear and tear on my car (not to mention myself), and not having to pay for gas, I feel shipping with Direct Express was well worth the cost. Poster: jeff nathanson Date: 9/13/2009 Subject: moving experience Review: I was very leary about transporting a car. You always hear horror stories about damage and theft and incompency. I did not have any problems whatsoever with Direct Auto Transport. They were honest , prompt and courtious from start to finish. The driver called several times to let me know when he would pick it up .(Arizona) Then called a couple of times to let me know when he would drop off the car (colorado.) I would reccomend them anytime! Poster: Jeff Johnsen Date: 9/12/2009 Subject: Many thanks Review: Transporting my Eclipse Spyder was a pleasant experience from the first phone call to your company through delivery to my door. I was already in Florida and had left my convertible with my son in Colorado. After making the arrangements, we ran into logistics problems and I was forced to cancel. When the problems on my end got resolved, I called back to reschedule. All of the information was on file, making the processs very easy. I got a call that pick-up would be the next day. The pick-up was scheduled for my son's convenience. I couldn't believe three days later when I got a call telling me the car would be delivered the next morning. Large trucks are not permitted on our street, so the driver called to ask if it would be alright if he took it off the truck and drove it to the house. He needlessly kept apologizing for the inconveniencing me. It was no inconvenience at all. The car was delivered in perfect condition. I hope I never make another big move, but if I do, I will definitely use your services. Poster: Abby K Date: 9/12/2009 Subject: Direct Express Review: This was the first time we ever transported a vehicle. We shipped our son's vehicle to Tampa for school. Our driver Edgar was great. I called him, and he responded very quickly. He gave us a time frame, and stuck to it. The delivery in Florida was perfect. I would definitely use them again. Poster: Fon Chin Date: 9/11/2009 Subject: Direct Express Auto Transport Review: Auto transporter was early but called to confirm that this was okay. He was polite and was careful with my vehicle. His estimation on destination arrival was accurate and also called before showing up. I had my questions answered accurately from Direct Express (also polite). Poster: lanora inc. Date: 9/11/2009 Subject: good Review: good service overall,fair price, immediately customer service and helpful on the matters i had, which was not a lot just time and contacting information. The price especially is more than 100 dollars cheaper than the transport company i've always used, and they did their best and still couldn't beat the price. Poster: Steve Date: 9/10/2009 Subject: Direct Auto Transport Review: This was my first time using a car transport company. I needed to get my daughter's car from California to Kentucky. The whole process was painless! I reviewed companies and based upon testimonials, I selected Direct Auto Transport. I went online, was quoted a reasonable price and paid a modest deposit. Two days before scheduled pick up day the driver contacted me. My daughter dropped off the car to the driver, whom she said was very polite and courteous. Four days later, the driver made contact with my daughter and drop off was made without a hitch. Car was in perfect condition! Thank you Direct Auto Transport for making the college move a little bit easier. Now if only you could transport horses as that move was not as easy for my daughter's horse! Poster: Andrew Dale Date: 9/10/2009 Subject: satisfied customer Review: We shipped our car from NC to our offspring in California. The cost was $825.00. DirectExpress subcontracted with a trucking company out of Charlotte, NC. He was courteous, kept us informed and was timely. The delivery was actually a day early. The driver waited until after work to deliver the vehicle as agreed. Personal items inside the vehicle arrived intact. There were no problems of any sort. I would use this company again. Poster: Al Date: 9/10/2009 Subject: Direct Express Auto Transport Review: Direct Express Auto transport had the most competitive rates for my shipment. Although the pickup was one day late, the driver contacted me ahead of the scheduled pickup and informed me of his delay. We were able to leave the car with a neighbor and that worked out fine. In a way it worked out better as the driver arrived in California on the same day we did. Again, he contacted me a day ahead and we were able to arrange an alternate delivery point more convenient to us. I would definitely recommend Direct Express Auto Transport for your auto shipping needs.. Poster: Jay Date: 9/9/2009 Subject: Pretty impressed with their service Review: I got quotes from quite a few carriers and this was one of the lowest. Their customer representative was friendly and the vehicle pickup and delivery was very prompt. I would use their service again. Poster: Jacque Hein Date: 9/8/2009 Subject: Truck Shipment Review: My experience with Direct Express was exceptional. I was in the trucking industry for 30 years myself so I have a certain amount of expectations from a trucking company. They were prompt, they were professional, and they did exactly what was stated to me. I would most definetly use Direct again should I need to ship my truck. I will also be a "word of mouth" advertisement for them. The price was competitive, I paid $550.00 from Texas to Arizona and the vehicle was delivered practically to my door. Thank You Direct! Jacque Hein Poster: Joshua Craven Date: 9/8/2009 Subject: excellent! Review: They were very pleasant to deal with. They answered the phone and emails right away. Driver was nice and was right on target with the time he would deliver the vehicle. They told me what number stop my car was which made it easier for me to plan my day. Overall, no complaints! Thanks again :) Poster: Bob Gielow Date: 9/8/2009 Subject: MG TD from Tennessee to Minnesota Review: This was a wonderful experience !!! On Monday, August 31st, 2009, we called "Mercedes" @ Direct Express Auto in San Anselmo, California, after a 13 day disastrous earlier experience with another company *(no need to bad-mouth them anymore...redacted). We did the contract over the phone. The next morning we received an e-mail from Direct Express that we'd already been assigned to a carrier (redacted) !!! WELL....that was wonderful, as never even experienced a call back from the prior contracted company! Less than 36 hours later (Wednesday, Sept 2nd) the seller of the vehicle calls and says, "Bob, go to your computer and look @ pictures" !!! And I find he'd taken pics of the MG being loaded and heading down the highway that afternoon.......the seller knowing how horrid our earlier trucking experience had been, had also actually driven down the freeway taking pics of the (redacted) truck heading out on the interstate !!!. Nice guy. In the following days we had phone calls from the Driver (redacted), keeping us informed of his schedule. He gave us an estimated arrival of late in the Labor Day weekend, and of course we hoped it would be earlier. On Friday night, Sept 4th, Terry, announced he was in mid-Wisconsin and would deliver the vehicle the next day. He arrived late morning on Saturday to the 'fan-fare' of neighbors and to our delight !!! We watched the unloading of the MG TD.....it arrived in perfect shape.....Terry liked the vehicle and wanted to take some pics to share with his wife and 14 year-old Grandaughter, back in So. Carolina, so Paula and I took lots of pics and forwarded copies to him. And we all made time to lunch and enjoy getting to know each other personally before Terry had to leave to make another delivery that day. SUMMARY: This was a Polar-Opposite experience to our earlier non-successful victimizing experience with a reportedly well known company. Direct Express Auto was wonderful. I've also called Mercedes today to tell her personally our satisfaction. Terry (redacted) became a valued friend. Mercedes will transfer on that information to Terry and his company....and we will do the same. Thanks Terry and Mercedes.................Bob Gielow and Paula Sullivan of Lake City, Minnesota. Poster: Frank Petrizze Date: 9/8/2009 Subject: Good Reviews Review: From the time i made contact with the transport company, i was very impressed with the line of communitation. They were very complete with pickup dates and delivery dates. I was informed when the car was picked up and when to expect delivery. The driver was very carefull when he unloaded the car. The car was received in excellent condition. I would use this company again. Yours Truly, Frank Petrizze Poster: John Date: 9/7/2009 Subject: Awesome Review: this carrier company was not only great to deal with, but very prompt in getting the vehicle picked up and delivered in a very reasonable amount of time. Customer services reps are very nice and professional. Driver was super nice. Will for sure use this transport company again. Poster: stefan Date: 9/7/2009 Subject: fast shiper Review: awesome. car was picked up within two days of order and delivered in 4 days across th us. the service was as wonderful as our first experience at the beginning of the summer. I couldn't recommend direct express enough! Excellent follow-through, clear communication, and very reasonable price. Poster: Matt Date: 9/7/2009 Subject: transport from TX to IA Review: The company's website was very easy to work with and arrange for transportation. Their prices were very reasonable and lower than most others I checked. The driver used was very accommodating and helped me out when he dropped my vehicle off. Definitely would use this company again to arrange for transport of a car. The only thing negative is that I didn't get much advance notice when the driver arrived in town. Poster: Joe Sexson Date: 9/7/2009 Subject: Long Haul, saved me time Review: I work for a bank that unfortunatley had to repossess 3 autos from out of state. The customer was willing to let us have them, but we had to work out transport. I talked to one of our loan customers that said he had been happy with this company. So I logged on and got a quote. I check various other transport services but was not near as pleased. The pick up was on time and the delivery was a day early. (redacted). Overall, the service was terrific. I would recommend this company again. Poster: Bailey Date: 9/4/2009 Subject: Overall experience Review: My Hyundai Santa Fe was picked up on time, the driver called numerous times to tell me where the car was, and when it would be delivered. the car was at my house waiting for me when I got off the plane (we travelled 5 days after the SUV was originally picked up). From WA to IL for $800 - a great price! Poster: Mark Ferendo Date: 9/3/2009 Subject: Great Experience! Review: My experience with Direct Express Auto Transport was great. I called to make arrangements on a Wednesday, they identified a driver on Thursday and the Car was picked up on Friday. Then, to really demonstrate an effective operation, the car was in my driveway the following Tuesday. Wow - talk about exceeding ones expectations. Iowa to Orlando Florida in less than a week total time - can't beat that and at the Best Price I could fine - outstanding. Thanks much for providing this high level of service. Poster: Jessica Date: 9/3/2009 Subject: It was all smooth Review: I was definitely iffy about the entire process as this was my first time. And I read a bunch of reviews. But, as I crossed my fingers and hoped for the best, I was definitely reassured as I got continual updates from the driver of where he was and when he would meet me. He was from Nationwide Auto Transport Inc. and it all went perfectly! Thanks! Poster: Earl & Karen Date: 9/2/2009 Subject: Excellent Service Review: Our experience with Direct Express Auto Transport was excellent from the very beginning to the end! I felt good with my initial telephone call to the office. They were friendly, very informative, and very professional. The price was excellent as well. Within days I was called with my driver. We met and he was very nice and friendly as well. I felt very comfortable turning my father's vehicle over to him to be transported across country. My driver kept in contact with me of his location while traveling. My father's vehicle was delivered in great shape, in a very timely manner, and my father too felt the driver was wonderful. I would highly recommend your company to others! The Better Business Bureau rated your company with an A. I believe there was an error; it should have been an A++. We are deeply grateful and appreciative and will use your company again. Thank you! Karen & Earl Poster: Tom Date: 9/2/2009 Subject: Fast and Caring at a good price Review: Both the team at Direct Express Auto Transport and the Driver (redacted) were extremely pleasant to work with and gave a true sense that they not only cared about my business but took interest in why I was shipping my vehicle. The braking (stop) light switch/wiring malfunctioned on my daughter's car just before returning to college, so we didn't want to drive it on the highway for the 186 miles, especially since the price to ship, from Direct Express, was very reasonable. Immediately after getting back to her apartment, at school, my daughter got a job interview for a part time job. To take it she would need her car up there and repaired ASAP. Direct Express took the Order Wednesday Evening and had a carrier arranged Thursday. They arrange to pick up the car at the time that was convenient for me, which happened to be Friday evening and in the rain. The Driver, that pick up the car, was planning to put the car on the “Big Truck” that evening but then decided to keep it on his “Little Truck” and deliver the car himself. He delivered it early enough the next morning, Saturday, which my daughter was then able to get it to the mechanic and fixed the same day. (Wish the repair bill was as reasonable as the shipping cost.) Poster: Cheryl M Date: 9/2/2009 Subject: Review Direct Express Review: I had a very favorable experience with Direct Express Auto Transport. It was very easy to obtain the quote online and then make the reservation for the transport online also. I also telephoned the company with some questions and the people I spoke with were very pleasant and helpful. I had done a lot of research into transport companies and I found Direct Express to have not only a good rating but also low pricing. I received a confirmation by email immediately and within an hour was assigned to a trucking company, also verified by email. I made the initial contact on a Tuesday and I was contacted by the trucking company on Thursday to schedule pickup for Friday. The trucking company gave me a two hour window of when they would arrive and they did arrive within that time frame. The driver carefully inspected the car for any previous damage and was very careful and professional in loading the car onto the transport truck. He told me the car should be at the final destination by Monday. The vehicle was picked up in Illinois and delivered to Nevada. The trucking company did indeed deliver the vehicle to Nevada by Monday evening as promised and in the same condition as when it was picked up. I was very pleased that the whole experience took less than a week and cost a total $675.00 which was much less than the competitors I had researched. This is basically the same review I submitted to the company and they asked that I submit this information to this review site for a $10.00 credit on my deposit. The credit did not affect the content of my review; only that I took the time to submit it. I would recommend this company to others. Poster: Nidhi Tomar Date: 9/2/2009 Subject: Professional and good at their job Review: I used this service second time in 6 months. These guys are professional and good at their job. Last time we transported our vehicle from PA to MN and this time from MN to CA. They were great both the times. Customer service, drivers all are good guys who know their job well. Thank you guys!! I recommended Direct Express Auto Transport to many of my friends. If I need to transport my vehicle again it would always be Direct Express Auto Transport. All the best!! Nidhi Poster: Tina Date: 9/1/2009 Subject: Great Auto Shipping! Review: We got my classic mustang shipped from Louisiana to Nevada, not only was the price great compared to some of the other quotes I got, but the car was picked up and dropped off on time. Our driver was very knowledgeable and just generally a nice guy! This was our first time shipping a car and it was a wonderful first experience. My car is very very important to me and it got to it's destination in the same condition as when I sent it off! Poster: Scott O Date: 9/1/2009 Subject: Great Experience Review: I was hesitant to transport my vehicle because I had a bad experience from another company in the past. I must say that I am very pleased with the service (both the promptness and friendliness) of the driver and the low price I was billed. My vehicle actually arrived with perfect timing as it arrived only a couple hours after I arrived and gave me plenty of time to relax after driving my other vehicle 1000 miles to my new destination. I will use Direct Express Auto Transport in the future. Poster: Steve Batill Date: 8/31/2009 Subject: Direct Express AT Review: This is the second time we've used Direct Express and each time the service has been excellent. We made these arrangements from Europe and the staff was very helpful in dealing with us. The drivers have been interesting and a pleasure to deal with. I will use them again without hesitation. Poster: Steven Date: 8/31/2009 Subject: Good service and expedited delivery Review: After reading the reviews on www.transportreviews.com I decided to get my car shipped from the east coast to the west coast and ended up choosing Direct Express Transport. I'm very pleased with this service. They quoted a 10 day time frame to a move an antique auto, but they delivered it in 7 days. I was so happy to receive my car a few days earlier than the date promised, and it arrived with no damage. The service was professional and polite. I can say that I would use it again. I definitely recommend this service! Poster: Aignee Dixon Date: 8/31/2009 Subject: My experience with Direct Express Auto Transport Review: I am an up North native who attends school in the south. My car is not in the best running shape and I knew it wouldnt be up for a 9+ hour drive so I decided to get it transported direct was the cheapest and most up front company I discovered while doing research on the web, and they also received an A+ from the Better Business Bureau, which eased my anxiety as a first time car shipper. The date I requested for my car to be picked up was the day it was actually picked up!! Aug 11 (tuesday), around 1 pm they picked up my little car, and by 8 am the next morning, it had reached its destination. I was very satisfied with their prompt service and I do plan on using Direct Express in the future as well as suggest it to anyone I know who is looking for a auto transporting company. Thank You very much Direct Auto Transport!! P.s. did I mention they oonly charged $350.00?? yeah most companys charge around $600.00, but D.E.A.T., only required a $150.00 (refundable) down payement!! Poster: Fred Trasport Date: 8/30/2009 Subject: 1953 Buick Shipment Review: I have experience with two other automobile shipments with other carriers and the service that Direct Express Auto Transport provided was far superior to the others. Their performance far exceeded my expectatons and I would highly recommend them to anyone who needs to ship a vehicle. My car was picked up on the first available day and was delivered to me in excellent condition ( a little road dirt but otherwise okay) in four days, more than reasonable from Wisconsin to South Carolina. I firmly believe that it would have arrived sooner had it not been over a weekend. The driver was very conscientious and kept me apprised of his whereabouts and expected delivery time. I know he was on the road very early that morning and was delayed with another delivery, but despite that he delivered my car at 8:00 PM as promised, as he knew I work out of town and had to leave the following morning. From an extremely satisfied customer, GREAT JOB DIRECT EXPRESS!!! Poster: Coleen Date: 8/30/2009 Subject: Simple Review: I submitted an on-line request on a Monday morning. By Monday afternoon, my car had been assigned a carrier, I had spoken with the carrier and my car was picked up the next day! My car was transported (redacted) and they were fantastic - my car arrived one day earlier than I did and they were very accomodating and held the car for me until I arrived and then they brought it to my door. All times that were quoted to me for pick-up and delivery were adhered to, the drivers were very friendly and the customer service people were great! No complaints or concerns! No stress! Poster: J. N. Date: 8/30/2009 Subject: Car Transport Review: I went on line and checked out Direct Express with Transport Reviews prior to asking them for a quote. I probably asked for and received around 20 quotes total and talked with a lot of extremely nice and helpful people. The kinds of comments I read about Direct Express fit my needs and they sent me one of the lowest prices with a high number of good reviews, which was a necessary condition for me. They picked the car up on the 1st day I gave and delivered it on the day the driver said he would deliver it. It arrived in excellent condition. I have recommended Direct Express to another person who requested the name of the broker I used and I hope they have the same great experience that I had.. Poster: Michael R. Brennan Date: 8/29/2009 Subject: Great service Review: I would highly recomend, your service to all. Including family. Your sevice was there when my wife and I were in a bind, First to get the car picked up on time. I got my wife a new car and I was able to pick it up the very next day. Second the car went to my son, and he was starting back to collage 2 days after the car was delivered. PERFECT. Thank you all for a GREAT JOB WELL DONE, Mike Brennan P.S. no compensation is asked for again, GREAT JOB Poster: LaWinifred A Norwood Date: 8/29/2009 Subject: Great Job!!!! Review: Direct E.A.Transport (redacted)put me at ease transporting my CTS Cadillac (Kitty) I call her!!! The price was within my budget which was a blessing in it's self.THANK U You Guys ROCK!!!!! From VA to CA A very HAPPY CUSTOMER. Poster: david zonies Date: 8/29/2009 Subject: overall Review: All contact people were well informred. Every contact was good. We were kept up to date by drivers. Very happy with the service and intend to use again. We changed delivery location (same zip code) on the fly without problem. Poster: Lester Curnow Date: 8/28/2009 Subject: Transport experience Review: Everything went smoothly.....the vehicle was picked up the day after the order was taken. The driver was very courteous and the equipment was in excellent condition. It arrived in California in 7 days as promised. The service was outstanding and the price was reasonable. I would use your services again and recommend youcr ompant to anyone wanting fast service and very competitive pricing. Poster: Robert Date: 8/28/2009 Subject: Direct Express Auto Transport Review: I don't normally do surveys but I was going to send you all a thank you note anyway. I have to give a bit of background on the vehicle that was transported. It was at a custom shop that we had been having issues with, they had the car for TEN months! It''s my son's car, and he is deployed in Iraq right now and wanted me to get it back for him. Anyway, I called (redacted)my assinged transport and told them the issue and wanted him to let me know of any attempted cancellations or delays from the guy he was picking it up from, which DID occur on the Friday of scheduled pick up, which made it the second time that happened! (redacted) Anyway (trying to keep it short) (redacted) they understood the issue, allowed me to call and bug him multiple times, he stayed with it, eventually made the pick up, and was just awesome about the whole thing! I would highly recommend you all for setting it up, and (redacted) for helping us out! It's hard to do business with a business online, because you don''t really know anything about them, I used your business based on your BBB rating, and I was more than pleased! I was so pleased with (redacted), I gave him a pretty generous tip! Poster: S. Mazurek Date: 8/28/2009 Subject: car delivery Review: The custonmer service was excellent, from start to finish the ladies explained all the details of transporting my daughters car back to North Carolina. The actual transport company used was (redacted) transport, the driver was (redacted). They called us one day before pick-up, then the driver called us when he was about 1 1/2 hours away. At the other end we had one day notice again, and (redacted) called us with a two hour window when he was going to be dropping off the car. Everything was fine. (redacted) Poster: Victor Scapicchio Date: 8/27/2009 Subject: Direct Express Review Review: I am most impressed with the level of efficiency, professionalism and knowledge in which the team of workers at Direct Express have handle the transport of my vehicle first from Florida to Massachusetts and back to Florida. I chose to have the same company bring my car back because I knew I could count on them to take care of it and keep me posted along the way as to the whereabouts of my vehicle. I am very pleased with their overall service and I would recommend them to anyone who may be thinking about transporting his or her vehicle in the United States. Poster: Henry Sims Date: 8/27/2009 Subject: Vehicle Delivery Review: Great pick up and delivery! Pick up was relatively on time and delivery contact was made prior to acceptance. Vehicle in good condition. No problems throughout the process and much cheaper than other companies for the same thing. Poster: Richard Winkler Date: 8/26/2009 Subject: OUTSTANDING! Review: As I just received a 1965 Mustang for my next birthday while visiting Florida I was very concerned as how to transport my new toy safely to Kentucky. I had never used a carrier before but when I found Direct Express online I felt a little better as they have BBB rating and fully insured plus enclosed carrier which I utilized. I made an error when setting up transport on line but when I called Direct Express I was very pleased as they were EXTREMELY helpful and very professional. Sure enough, my baby was in Kentucky two days later. The driver was very friendly and courteous plus professional. He treated my vehicle like it was his own. There is no doubt that Direct Express will be my transporter of choice for all additional trips for "Ruby" Poster: Marc Anderson Date: 8/26/2009 Subject: Excellant Review: I did a lot of pricing and initially chose a different company that had a great website, complete with excellant referrals, and good prompt, initial phone service. (redacted) I found a website that recommended Direct and after more extensive checking i found their credentials to be valid. My auto was delivered on time as promised and very promptly. The cost was more but service and honesty was/is excellant. I WILL DEAL WITH THEM for any future transactions... Poster: Rebecca Date: 8/26/2009 Subject: Right on time Review: At first, I placed on order to different transport company called (redacted). They picked up my car and said it would take 9 day to deliever from IL to CA. Then they called me on 6th day or so said it is still in IL. Their truck is broken and they could not carry the car to CA. Why didn't they call earlier!! So I started to look for other transfortation company and I found Direct Express Transport. Customer service were very friendly. I called on Saturday and driver picked up the car on Monday. It arrived in 6 days. They also called about 3rd day and day before arrive. I was very happy with the service and rate was cheaper than road runner. I would definitely use again if I need to. Poster: Stergio Siabanis Date: 8/25/2009 Subject: Good Service Review: The serivice was quick and reliable. Submitted my request online and the next day they got back to me with my info and in a couple of days later my car was at my door. First time using this service so I was alittle nervous but the car was in mint condition and with the exact miles from the dealership. Nothing missing in the car and would keep there number to use this service again. Poster: Diane in Massachusetts Date: 8/24/2009 Subject: great experience Review: I chose Direct Express Auto Transport because of their BBB rating. The charge was $1000, about $100 more than some other companies I received quotes from, but I found comfort in the BBB rating. I shipped my daughter's car from Mass. to Arizona. The driver was prompt and friendly. I mailed a care package to my daughter on the day her car left Massachusetts and the car beat the care package by 2 days! I anticipated at least a 5 day delivery, but the car arrived in Arizona 3 days after pick-up. There was no damage to the vehicle. I would recommend Direct Express Auto Transport to anyone shipping a vehicle. Poster: Monica G Date: 8/24/2009 Subject: This was my first time transporting a vehicle Review: I was a bit leary from things I have heard from others, howevver I reasearched several companies and chose Direct Express, it turned out to be a very smooth transportation from beginning to end. Would use again without any hesitation. Poster: David Thompson Date: 8/24/2009 Subject: transport from VA to CA Review: I picked this company because of their great reviews on the web and their location in California. I was apprehensive because this vehicle was being purchased sight unseen and had a custom flame paint job. I needn't have worried. The driver who picked up the vehicle was extremely careful in loading it. The trip across country (VA to CA) took only 7 days. The driver called me 3 times as he got close to my location to keep me informed. Upon arrival at my home he took the utmost care in unloading it. The truck was perfect, not a mark on it. I was also impressed by the cleanliness of the car carrier and the courteousness and professionalism of the driver. I recommend this company very highly and would use them again. Poster: Joseph Date: 8/23/2009 Subject: Evaluation of Car Transport Review: - The driver is nice and professional - The car was delived in good condition as when it was picked up - The number of days after the first available date the car was pick up was 3 days. This is good so we can plan our own schedule such as we need to flight to some where (in my case). - The customer service is also nice and friendly. They are there any time we need to talk to. Great service!. - The price is reasonable. - Overall, I am very happy with your service and delivery. I definitely will use your service again and will refer you to my friend. Thanks for your service. Poster: Lin Date: 8/23/2009 Subject: Review Review: I placed my order at 9:30am & received notice from the driver he was picking up my vehicle at 4:00pm the same day!!! I felt that was incredibly quick service. The driver kept me informed as to day & time of delivery so I could keep other appointments. I was very impressed with the competitive cost, promptness, courtesy, & knowledgeable service. Poster: Donald C. Date: 8/23/2009 Subject: Arizona to Washington, DC: Competitive Price Quote and Exceptional Serivce! Review: I was interested in getting my MB CL55 from Arizona to Washington, DC. I inquired and requested quotes online for the transport of my auto. I received several quotes/offers and found Direct Express Auto on this site. Direct Express Auto turned out to be the best find on the internet for this type of service. I received quotes in the $1000 to $1200 range. Direct Express Auto price quote that was provided to me at $825; which was far under all their competitors by altleast $250 dollar!! I must say I was a bit skeptical of this but Ashley (the customer service rep) was great and assured me that the car would be delivered safely. She was poilte and listened/answered all my questions for someone doing this for the first time. My car quote and delivery was given a 5-10 day window. My car was picked up immediately and delivered in 4 days!! The delivery was early. (redacted) Besides arriving very dirty, I guess from a coast to coast delivery, the overall experience was great! I am pleased with the service provided by both parties and would use them again! Poster: Maureen Date: 8/22/2009 Subject: Very Pleased Review: Our vehicle was delivered by a courteous driver. Customer Service was always helpful and knowledgeable. Price was fair and less than another well rated site. Highly recommend Auto Transport! Poster: Maria Date: 8/22/2009 Subject: Review Review: This was a very good experience with Direct Express Auto Transport. The customer service was always responsive to my phone calls and the truck driver was always accesiible by the phone. I could negotiate the pick up time according to my schedule and had no problem with delivery as well. If needed, I will definitely use their service again. Poster: Jennifer S Date: 8/22/2009 Subject: Couldn't believe how easy it was. Review: This was my firs time shipping a car, so understandably I was nervous about it. When I called Direct Express they answered all of my questions and were reasonable about it. Unlike some other shippers I talked to who told me they could get my car from PA to FL in 2 days, Direct Express told me about 5-7 days, which is exactly what it took (closer to the 5 day mark.) That other 2-day shipping company told me not to go with a broker because you car could sit around for weeks and not get picked up or the carrier could flake out and never show up etc. Well, after reading bad reviews of the 2-day company, I saw that Direct Express got an excellent grade from the BBB and on other sites. After all of my research I realized most everyone is a broker at some point, like if the cargo company can't/doesn't cover your particular route they will hire it out to another carrier anyway. So I decided to go with DExpress, because they were one of the largest companies, have a good reputation, and seemed reasonable. Plus, because they are a larger company, they have later hours which means I could call them after work and someone was always there to answer the phone. The carrier (redacted) were great shippers. They kept in contact with me, and gave me advance notice when they were delayed b/c of other customers who hadn''t been around to pick up their cars, which pushed my delivery day back a day (but it was still on time. Otherwise they would have been early). My car was in great in condition upon arrival, and Susan and Bob were very nice and professional. The price of my transport was $625 total, with $475 going to the shippers. Overall the time from booking to getting my car was within the timeline I had expected, and which I was told it would be done. I was told that my car would be picked up within a week of my earliest date, and it was actually picked up the day after my earliest day. When I asked for the insurance info for the carrier, a customer service rep from Direct Express gladly sent it to me right away via email. Overall, if I had to ship again, would definitely use these guys. Poster: Bob Date: 8/21/2009 Subject: An absolute pleasure to deal with ! Review: Are you worried about moving your toys across country? Would you like a fast, easy, and affordable delivery option? Then this is the service to use!! Two thumbs up. Poster: Maria Date: 8/21/2009 Subject: Great Shipping Company Review: I have used another car transporting service and it can not compare to Direct Express Auto. On the day that I called to schedule the pick up with them, my car was picked up that afternoon. I had it transported from Oregon to New York in 6 days. The other place that I used transported a car from New York to Florida and it took 2 to 2 and a half weeks. I will definitely use Direct Express Auto again. Poster: JackB Date: 8/21/2009 Subject: Kia Soul Review: This is the second time that I have used Direct Express Auto Transport. Each time I have found their prices to be clearly the best as well as their service. I am extremely particular about my automobiles and each case the whole process was perfect from start to delivery. In this case, I shipped my brand new 2010 Kia Soul from Southern California to Atlanta. The car arrived safely with no damage. The driver arrived on time and was extremely efficient in unloading the car and the paperwork. I highly reccomend Direct Express Auto Transport to anyone who needs to ship their car at a most reasonable price. Poster: Jessie Date: 8/21/2009 Subject: great experience! Review: Mike was great. Fast on communication and car delivery to the Bay Area. The price was great and I would highly recommend the service to anyone needing car transport. Poster: Brian Date: 8/20/2009 Subject: Thanks for your excellent service! Review: Among so many vehicle transport company your price was the best (Only $600. Some company gave me a quote as much as double of your price) and the service was way beyond than my expectation. I think I was lucky to pick you to transport my vehicle from Chicago to San Francisco (redacted). My car was picked up on Wednesday afternoon and it was delivered on Saturday afternoon on time as promised. Wow, amazing! Best price, fast delivery, what else do I have to count on? I would like to express my appreciation again to your company, your representative, Jenny and the driver, Mark. Thanks. Brian Poster: Troy Date: 8/20/2009 Subject: Shipping car from VA to CO Review: The company that picked up the car was (redacted) prompt and returned all of my calls. They picked up the car on the date and time given and delivered the car to my home a day before the time given to me but called well in advance to tell me they would be earlier. I check three other companies and this company was the cheapest by 200-350 dollars. I would recommend and use them again if I needed to ship another car. Good Job no issues or complaints. Troy Poster: Art Fino Date: 8/20/2009 Subject: Shipping Experience Review: My overall experience was excellent. From the time of the initial call, I received prompt and courteous service. My vehicle was picked up on time and delivered as I requested. The vehicle was picked up at the designated address and delivered to my door. The documentation was accurate and all check points were carefully scrutinized. I am very pleased with this service. Poster: Dwight Jones Date: 8/19/2009 Subject: Transport Service Review: (redacted) I needed my car transported from Norman OK, to Forestville MD. It was pick up on time and Big Ali (the trucker) delivered it one day early, no damage to the car and I got a great price on top of all that, so as for me, it was a great deal all around and I would do it again. Poster: J Robinson Date: 8/19/2009 Subject: Would def use again Review: Car was picked up in middle Georgia on Wednesday night and was delivered promptly on the following Sunday morning in Oakland, CA. Did the two drivers sleep?? Albeit a little dirty, car was in good shape. I probably would bargain for a top deck if you''re looking to keep the paint job. Excellent job guys! I even left a few items in the back seat and trunk, and all were there when the car was delivered! I was most impressed with how quickly I was contacted once I made the car available. On the first day, I was contacted so quickly that I had to deny the driver. Direct Express didn''t seem to mind, so they rescheduled me in for the next day. Poster: Laura Pinsonneault Date: 8/19/2009 Subject: Great experience Review: Shipping an automobile can be a little nerve wracking, especially a brand new vehicle. However, Direct Express made everything so easy. We were assigned a truck promptly, we were even able to move up our pick up date, no questions asked. Our truck arrived earlier than expected. It was a little dirty, but that was to be expected after being on an open truck for 4 days. We would definitely use them again. Poster: Jim L Date: 8/18/2009 Subject: experience Review: Overall a good experience. We have used your service multiple times. Poster: james jankowski Date: 8/18/2009 Subject: Great service Review: The customer service young ladies where very helpful and knowledgeable. The pickup went great and the car came in 3 days looking just as good as when I loaded it. Great company direct shipment no drop points which is important, that is where bad things happen to a car. The driver was professional and on time. Thank You Poster: Jerry Hartley Date: 8/13/2009 Subject: Direct Express Auto Transport Review: Everything went exactly as advertised. Pickup was precisely on-time. Delivery was much faster than expected. Communication was excellent. The vehicle is a full-sized pickup truck with canopy and was transported and delivered 1200 miles in 24 hours. The $675 price was the best of several companies contacted. I would use Direct Express Auto Transport again and would recommend them to my friends. Poster: Trish Date: 8/12/2009 Subject: This was so easy. Review: I've ordered pizzas with more difficulty than having my car shipped from Dallas to northern Colorado. I placed the order on-line with Direct Express and a driver/transporter was assigned within an hour. Ron, the driver, was courteous and prompt on both ends despite the weather being awful during pick-up and delivery. I received my car 48 hours after it was loaded on Ron's truck and less than five days afterthe initial order. Cost of transport was very affordable. An excellent experience all around. Poster: Mae Choiniere Date: 8/12/2009 Subject: excellent experience Review: I had my car shipped from Mass. to AZ. The car arrived a day ahead of us and the driver kept it at his place till we arrived. The service was great. Also the price was lower than others I contacted. The driver was a very friendly guy and knew what he was doing. The car arrived in the same condition as it was when sent. Very good. I would recommend the company to everyone. They are honest and reliable. Mae Choiniere Poster: Peter Moraga Date: 8/10/2009 Subject: Good service Review: This was a very positive experience. The driver knew exactly what to do, I felt confident in the knowledge and experience. I would highly recommend this service. Poster: Travis Mularz Date: 8/10/2009 Subject: classic car delivery Review: My experiences with Direct Express Auto Transport was great. The ladies on the phone were very knowledgeable and helpful with my questions and in the process to make sure the vehicle was shipped as soon as possible. Also, when the vehicle was delivered the individual delivering the vehicle was friendly and answered any of my questions. Poster: Naresh Date: 8/10/2009 Subject: Quick and Simple to transport car Review: I ordered online, truck got assigned next day and picked up following day. Prompt pickup and delivery. Will use it again if required. Good work.. thanks Poster: Richard Kihlken Date: 8/9/2009 Subject: Transport of VW Thing Review: Our VW was picked up right on time in Ohio. They called the night before and then again when they were 30 miles out for delivery here in Texas, and we arranged to meet them at a local shopping center lot. Our neighborhood is a tight fit, so it was our request to meet at a nearby lot to make it easier to off load the vehicle. The car was shipped in an open container, and there was no damage to or marks on the vehicle. The price was right and was much cheaper than us driving from Texas to Ohio and back to get the car. Poster: Karl Date: 8/9/2009 Subject: Great Experience Review: Great Experience. I had to move the original date earlier. They handle it without a hitch. Pickup on time and drop off was very prompt. Four days from LA to ATL. Driver was very nice and contacted me throughout the shipment. Car in perfect shape when delivered. Excellent Company and Great Service. Poster: Charles Stanton Date: 8/8/2009 Subject: Excellence in customer service Review: The cost is not the lowest that you might find but the service is worth the extra few dollars. My car arrived over 1200 miles away in perfect condition and ahead of schedule. Everyone was so professional and friendly. This could easily be a stressful aspect of any move but Auto Transport Direct made it simple and easy. I couldn't be more pleased. Poster: Ray Nelson Date: 8/8/2009 Subject: Transport of 68 cutlass Review: Excellent job ! Initially tried to use (redacted), the guy was totally unprofessional, put me off twice. Glad I found your service on the net. Total professionals all the way around and 125.00 dollars cheaper. David was in contact every step of the way and on time. Thanks again. will use you on the next car purchase and let others know of your service. sincerely, Ray Nelson Poster: Mike C. Date: 8/8/2009 Subject: TRANSPORT VW PASSAT Review: We transported my Mom's 1999 VW Passat from Arizona to Maryland. We were contacted on the week of the promised date and arranged for the location and time for the pickup of the car. We were pleasantly surprised to here from the hauler a full week ahead of the expected time. He confirmed the address and location of the delivery and gave me an expected delivery date. On the date of the delivery he contacted me again to give me a time window for the delivery. We also discussed a location that we were both familiar with to enable him to have enough room to unload his truck. I was unable to be there for the delivery, but my Mother and daughter met the driver. My Mother and daughter told me he was professional, curteous and respectful. The car was delivered with no apparent damage due to the transport. Overall, we are very satisfied and would use Direct Express Auto Transport again when we need to ship another car. Poster: M. Araujo Date: 8/7/2009 Subject: Car shippment Review: Hello, These folks were great, on-time and very nice to us. They secured the car very well and delivered it perfectly. We will definately use the service again. Thanks a lot, Poster: NOSA OMOREGIE Date: 8/7/2009 Subject: Rating of direct auto transport Review: The shipping of my vehicle from Texas to California was very much on time and professionally handled. The price of the shipment was very reasonable compared to other agents I contacted. There was no damage to my to my vehicle, and everything was intact when I received it in my final destination. I will for sure recommend auto transport to anyone who will want transport their vehicle. They were very reliable and professional in their dealings and transaction with me. Please keep up the good name and the good work. Poster: PHIL BENTLEY Date: 8/7/2009 Subject: DELIVERY OF LOTUS Review: Driver was very proffessional and always kept me updated with times and his whereabouts, he was also very pleasant and complimentry when he arrived and took extra time and care taking the vehicle of the transporter.Would definatly use again. Poster: nk Date: 8/7/2009 Subject: Car move Review: I will use this comapany only in future. I already recommanded to my friends and family to use this company in future use. Driver was very nice arrived to pick my car on time and delivered my car on time. Poster: Fahad Date: 8/6/2009 Subject: Excellent Service Review: It was my first time shipping a car from one state to another. I did an extensive search to find a transport service since I heard a lot of horror stories regarding cars damaged during transportation and really bad customer service. I decided to use Direct Express Auto Transport because of their A rating with BBB and positive customer feed back. My car was delivered earlier than the promised date in excellent condition. I was given A+ service and will highly recommend their service to anyone. Poster: John Westrick Date: 8/6/2009 Subject: Wonderful! Review: Very reasonable..driver was exceptionally pleasant to deal with. Because of this experience I have signed up to use this service for 2 more cars to be moved across the country for us. Thanks! Poster: Judy Epstein Date: 8/6/2009 Subject: car transport Review: they delivered the car in the days that was quoted. Car was in good condition lowest quote of 700 there and return was 825. Friendly service gave a good timeline of events. Poster: Neil Tigner Date: 8/6/2009 Subject: Fast and Convenient! Review: I had a great experience with this company- they responded quickly to all of my questions and concerns, and the shipping was much faster than I expected! The driver was even able to accommodate a last-minute change in dropoff location, and did so happily without any issues. I would definitely use this broker again for moving my car across country! The price was also excellent...much lower than that quoted by any other companies! All these things combined to make this a great experience, and much more pleasant than I would have guessed it could be. My car arrived in great shape, and the whole experience couldn't have been easier. Poster: Syed Date: 8/6/2009 Subject: Vehicle Shippment Review: It was my first vehicle shippment experience from this company and it was excellent. They shipped the vehicle on time and the rates were lower than the other companies. I received the vehicle in good condition. Great customer service. Recommend to everyone. Poster: Jeanne Date: 8/5/2009 Subject: Great service Review: Every aspect of this vehicle move was handled professionaly and with ease. The communication between all parties was exceptional. The move was accomplished with ease and the vehicle arrived in California on time. We cannot say enough about the driver, Leon, and his concern for coordination of the move and for the safety of the vehicle. I will definitely use this service again and will recommend this to anyone that needs to move a vehicle. Poster: Stephanie Hardy Date: 8/5/2009 Subject: auto transport review Review: Our vehicle was picked up in Utah, and delivered to California. After calling several companies to get quotes, we chose this one because we were satisfied with the knowledge and professionalism with which our questions were answered. After we agreed on price ($600) and contract terms, our car was picked up the next day. The driver was very knowledgable about vintage cars, which gave much added assurance! Poster: David Date: 8/4/2009 Subject: Enclosed Transport, Honda S2000 Review: Shipped a Honda S2000 from California to my son in Pensacola, Florida on July 19, 2009 . Direct Express Auto Transport is a broker and within a few hours of my placing my order, got a call from them to inform me they have sublet my order to (redacted). They gave me (redacted) phone number as well as the cell # of the driver assigned to pick up my car. Driver kept in contact on his way to pick up the car. An hour or so before arriving in Pensacola, he also contacted my son. Service was excellent. Driver named Slav (originally from Ukraine) was friendly and took note of any dings/scratches before loading the car. Direct Express is on the higher end, though. I paid a total of $1,550 for an enclosed transport, $150 deposit and the rest payable in FL. (redacted) what's important is that my son's car arrived in FL in 5 days undamaged. Poster: Tom Date: 8/4/2009 Subject: Great Service Review: I've used Direct Express on another vehicle prior to this move and didn't hesitate to use them for a couple more cars I needed moved across the country. The car (1985 Mercedes) on this order was not running and unfortunately the key they had didn't open the trunk where the battery was to jump start it so they had to manually load the car - they charged me a bit more, but it wasn't a big deal. Since the car wasn't running I had a change in plans of the delivery address along the way - it didn't phase them one bit. The car arrived earlier than expected, and they even dropped it off at a local auto mechanic shop without me even having to be there. Everything when smoothly and they are very cooperative when plans change - I highly recommend their service for any vehicle move. Poster: Karl Roberts Date: 8/4/2009 Subject: Delivery Review: Albert went above and beyond to get my car delivered, somewhere in transit the battery shorted out. He jumped started it, followed me home and drove my other car back. Poster: G Taylor Date: 8/3/2009 Subject: Excellent move! Review: Price of $375 for 430 mile move wasn't the cheapest or most expensive, but I felt it was a reasonable amount. I was in contact with the driver from before the car was picked up until delivery. Driver was very accomodating, including stopping at my work site on the way for possible delivery that didn't work out and then continuing on to my home (no tag on car, so couldn't drive it). I'd definitely go with Direct Express again if I need car transportation! Poster: Jim D Date: 8/2/2009 Subject: A Great Experience Review: The estimated and actual cost was $500 for transportation from Chicago to Dallas . Communication was excellent and accurate. The car was picked up 24 hours after placing the order and delivered 48 hours after pick up. I was in touch with the driver (Terry)by phone and knew when he was picking up the car and when it would be delivered. All parties were friendly, helpful, and professional. I can recommend them without hesitation and hope to use them again in the future. (redacted) Poster: alex carlino Date: 8/1/2009 Subject: best transport company Review: I Highly recommend using this company. I got my car in 6 days, shipped from Ohio to California. Simple, ontime and affordable.The driver made contact on pickup and delivery neither of which i was present for but still made everything very easy. Poster: Don V Date: 7/30/2009 Subject: Direct Express Auto Transport Review: I bought a car from a fellow in California and had it shipped to Lewiston NY. The whole shipping experience was very professional from the Quote to pickup of vehicle to the delivery in New York. It was done in a timely fashion and with zero damage to the vehicle.The price was cheaper than others I contacted. I will use their service again if the occasion arises. Don V Poster: Greg Date: 7/30/2009 Subject: Pick up and Delivery process Review: I was very pleased with the delivery of my vehicle. Direct Express was very helpful in setting up my pick up and delivery. The carrier used was also very helpful in when I called to check status of my delivery. Driver was very coutious and helpful during the delivery process. I have already recommended Direct Express when asked about the service. Poster: Rita Brackett Date: 7/27/2009 Subject: delivery of a car Review: I had a great expeience in speaking with the ladies in the office they were very very helpful and answered all the questions that I had. They did not get aggravated when I called again to reconfirm all the information with them again. They contacted the location of where the car was and worked all the details out with her and then called me back to let me know that we were on schedule for the p/u. I had the driver call me as well to advise when and what time the car was picked up what the estimated time frame would be for the delivery of the car. The trucker was in constant touch with me and my husband to give us updates which was a very nice touch. And when the car was close to the area of delivery he called and gave us a location to meet him to p/u the car because he would be unable to get to my house to deliver the car. The trucker called but we were unable to get to him at the moment but he waited until my husband to get to the location and pick up the car from him. It was a great experience and if I would need to move or have anything hauled from any where again I would no think twice in using your company again. Thank you for yout outstanding service and keep up the good work. Have a great day. Best regards Rita Brackett Poster: samantha greene Date: 7/27/2009 Subject: Excellent service Review: I was totally pleased with the complete service offered by Direct Express Auto Transport. They were helpful and knowledgable from the begining and set everything up without a moment of hassle. The car was delivered early (5 days) from pickup in California to Alabama. The delivery driver called the day before to let me know he was arriving and then the day of to let me know an ETA. Service was professional and easy. I even transported some items in my car and they were received without any problem. The price for cross country transport was way below any other quote I recieved. All in all I was very happy with the service and would recommend this company to anyone who needs car transport. Poster: Baju Hari Date: 7/27/2009 Subject: Great Service Review: Great service, and reasonable charge! Great service, and reasonable charge! Great service, and reasonable charge! (redacted) Poster: Judy H Date: 7/26/2009 Subject: Direct Auto Transport Review: I had a great experience. I had used them once before. They have the best price around. Both times I was already at my destination and they had to pick up the vehicles with no one there. The key was the tricky part. There were no issues. They were very timely. It's never as fast as the customer would like, but as a business, and considering there are no two start and end points alike; each shipment has to be individually set up. Nothing is routine. I would definitely use them again. Considering my tolls and the gas, it was great. Poster: Sean Date: 7/26/2009 Subject: Excellant Services Review: I've moved three times over the last 3 years and I've used Direct Auto Express everytime to transport my car. Their rate is reasonable and the services are prompt. I have nothing but commendation for Direct Auto Express Poster: Nichole M. Date: 7/25/2009 Subject: Satisfied Customer Review: I would recommend Direct Express Auto Transport to anyone looking to ship their vehicle. When I first called customer service, they were very friendly and knowledgeable. They were also able to find a carrier for my car on the exact day that it was available for transport. The carrier that Direct Express Auto Transport found was excellent and was able to deliver my truck in exactly seven days, which was a couple of days earlier than expected. I had used a different auto transport company in the past and was only moderately satisfied with them. But with Direct Express Auto Transport, I was extremely happy with every part of getting my vehicle shipped across the country. Poster: PAUL HARRELL Date: 7/25/2009 Subject: MY EXPERIENCE WITH DIRECT EXPRESS AUTO Review: MY EXPERIENCE WITH DIRECT EXPRESS AUTO TRANSPORT,WAS A GREAT ONE! FROM THE MOMENT I CALLED IN,TO THE TIME MY CAR ARRIVED WAS A WONDERFUL EXPERIENCE.FIRST OF ALL I COMPARED RATES,THEY HAD THE BEST I FOUND,PLUS I LIKED THE FACT THEY WERE BETTER BUSINESS BUREAU RECOMMENDED.THEN THERE WAS THE ACTUAL TRANSPORTER,THEY KEPT IN TOUCH WITH ME EVERY STEP OF THE WAY,EVEN GIVING ,ME THEIR CELL NUMBER.THEY EVEN GOT THE CAR TO ME EARLIER THEN I EXPECTED. I WILL BE USING DIRECT AGAIN IN THE FUTURE!!! Poster: Jerome Date: 7/25/2009 Subject: Satisfaction Review: What a great crew from start to finish. Freindly and extremly prompt service. I had just brought a new home and flew into Charlotte and picked up a rental because I thought I would have need for one for a few days. Driver called me that evening so that he could drop my car off the car next day. When he found out that I had a rental he brought the car that night so that I could return the rental that same evening! How cool is that? Poster: Jen Date: 7/24/2009 Subject: Excellent transport! Review: It's great to find a company you can trust with precious cargo. I would recommend this service to anyone. The car arrived in perfect condition, I had no worries about the delivery. Poster: James Date: 7/24/2009 Subject: Review Review: Direct Express Auto was Great! They understand what customer service means and work hard to satisfy their customers. My car was picked-up within one day and arrived in Alabama two days later in the same condition as when it left Colorado. My friends in Alabama were impressed with the driver, Tom (redacted), who was polite and friendly. I would use them again and recommend them to anyone! - James Poster: Jill Webb Date: 7/24/2009 Subject: Direct Express/(redacted) Transport Review: My elderly mother needed to move back to New Hampshire so my sister could care for her because I am in a wheelchair and could not keep up with the full time demand. My husband was planning to drive her van from Florida to New Hampshire but at the last minute couldn't get the time off from work. I searched the internet for a price quote and theirs was absolutely the best. I called them immediately and they took my reservation. The next day, I received an e-mail with all the necessary information pertaining to (redacted) Transport picking up the vehicle. (redacted) Transport kept me informed as to when they were picking up the vehicle. Their large truck would not be able to make a u-turn on my dead end street, so the driver parked at the corner and walked to my house in order to make the pickup; needless to say this was very helpful considering I am in a wheelchair. The vehicle was picked up on a Thursday around 2:00 and was delivered 1400 miles away at 12:30 on Sunday. Never had a problem with the entire process and both companies were readily available for any questions I had thought of in the meantime. Poster: Robyn Date: 7/24/2009 Subject: Great Service! Review: I am so pleased with the company. They have the lowest price I could find. It was less than 1/2 of what the dealership cost to ship my new vehicle would have been. I called on a Tuesday to set it up and had my truck the next wednesday. That is a pretty quick turn-around I think! The truck driver (unfortunately I cannot remember his name!) kept in contact with me the whole way. This made me feel like they actually cared for the customers! I would definitely use your services again if I need to have a car shipped. Thank you so much! Poster: Adam M Date: 7/23/2009 Subject: excellent Review: great experience. would use again. Driver was excellent and kept in touch. Car was a little dirty, but that's expected and not a problem. Service was faster than promised. Poster: Mrs. Aguirre Date: 7/23/2009 Subject: Minivan transport from NC to CA Review: I put in an order to have my minivan shipped from North Carolina to California. Two days later I was meeting the driver to have my van loaded on the carrier. I stayed and watched the whole process and he did an excellent job. After 5 1/2 days my van was delivered in perfect condition to my aunt's front door. When I arrived to pick it up it was in the exact same condition as when I had handed over the keys. The driver was very friendly and kept in good contact regarding approximately what time he would arrive. Great experience and I would only use this company again and not look else where. A++ Poster: Nilesh Date: 7/23/2009 Subject: Very Good Experience Review: Very good service from this company and also the transport company they hire to take my car. The driver did a great job of explaining and giving his location of pick up time and drop off time. Great Job. On time. Poster: mike brown Date: 7/23/2009 Subject: Excellent Experience Review: I was a little worried aboubt the concept of shipping my tahoe. The only negative if any would be that the vehicle was dirty. This is no fault of the shipping company, there was some rain along the way. It was not a problem, the vehicle was dropped off across the street from a car wash and I took it straight there. Definitely would use the service again... Poster: Frank L Date: 7/22/2009 Subject: Direct Express Auto Transport Experience Review: This company has its act together. They had a truck assigned to pick up my car on the exact date specified and, when I had to inform them that the car pickup needed to be delayed by one day, they found another truck within one more day. This level of service is difficult to find in the world today and I would not hesitate to use Direct Express Auto Transport again the next time I have to ship a car. Poster: Nancy S Date: 7/22/2009 Subject: These guys were great! Review: Speedy response time to email inquiries and booking. Promptly scheduled pickup and delivery. The driver was dealing at the loading end with my elderly parents, and he was pleasant, clean, thoughtful and efficient. He was exactly on time too, having called the evening before to zero in on a half hour time block. At the delivery end, he was again fast and efficient, having called the night before. Also, the pre loading instructions were precise and easy to follow. The car arrived in Virginia looking as good as it had when it was loaded in Iowa. The value/price of this transaction was incredible. We couldn't have driven the car at that cost. We would definitely recommend Direct Express. It was good to see that a company does exactly what it says it is going to do, on time, and for the price they quoted. Poster: Catherine Date: 7/21/2009 Subject: Overall was great experience! Review: The driver did not provide update on a daily basis; however when I called the company, they were able to provide the delivery/arrival time to me. So overall was low cost and good service. I will use them again. Poster: Nicole Cameron Date: 7/21/2009 Subject: Car Transport Review: They were a GREAT Company!!! Lowest price quoted!!!! I wanted my car picked up Monday and they had it picked up from Georgia on Saturday afternoon. They contacted me and kept me informed. The car came on monday afternoon!!! The drivier must have not slept I was very impressed. I will use this company again when I decide to move!! Thanks express Direct Auto Transport!!!! Poster: dalissa lewis Date: 7/21/2009 Subject: return customer Review: i used Direct Express before and was thrilled with the service they provided me so i used them again. they picked up my vehicle in a very timely manner and were the cheapest quote that i could find that didnt "bait and switch". there were no hidden costs or addition fees, the quote i recieved was all inclusive. the agents and the driver were very friendly and pleasantly accomodating to my needs. they were able to pick up my vehicle one day after the available date and delivered it to me in 2 days as promised. my vehicle was also delivered in the condition it was picked up. i would definitely re-use and reccommend Direct Express to any customer :) Poster: Henry Date: 7/21/2009 Subject: Excellent Would Use Again Review: I left the car with my sister as we were coming off the July 4th weekend and the first day the car would be available was July 6. The carrier called her on the 7th and said he would pickup the morning of the 8th. He was prompt and courteous. He came when he said he would and was, in the words of my sister, "very nice." Poster: Renato Date: 7/20/2009 Subject: Direct Express Auto Transport Review: All in all, a very good experience. I had never used an auto transport company. After doing some research I went with direct because of their membershiop in the bbb. I was notified a couple of days before my desired pick up date that a truck would be coming. The showed up at the assigned time and delivered on time as wll. I would use them again. Poster: D Reiland Date: 7/20/2009 Subject: Prompt and excellent service Review: Was difficult to get into my development with the transport vehicle- driver unloaded and offered to drive to our house, but we drove (less than 1 mile) and picked it up. Car was picked up within 24 hours of availbility and delivered promptly. Price was excellent and I also provided a tip to driver for good service. Poster: Jerry Roraback Date: 7/20/2009 Subject: Direct Express Auto Transport Review: This company handled our vehicle and all aspects of the transition very professionally. Every thing when according to plan. We will look not further when we ship a vehicle again. This is a very good company to work with. Poster: Thomas Date: 7/19/2009 Subject: Thank You Direct Express Auto! Review: I was looking to ship my 07 BMW 335i Coupe from Virginia to Arizona and started searching for quotes. If you had an experience similar to mine, you were contacted within minutes by a lot of companies, by really pushy salespeople and multiple emails offering various things like express pickup, gas cards (total scam!) and other ridiculous features. Was initially quite dizzying. After looking at the reviews on this site, I found Direct Express Auto Transport, and honestly, I wish I had started with them first. Most other companies were quoting me $850 or higher to ship my car, that too with no guarantee that the car would be picked up anytime soon. They kept saying they had to offer a higher price so that the truck driver would be incentivized to pick up the car. But Direct Auto was very different. The friendly folks on the phone gave me a quote of $750 and said they'd contact me to let me know when my car would be assigned for pickup (they outsource the actual transportation of the car to other companies). I received an email within an hour that my car had been assigned to a transporter (redacted), and within a few hours got a call that a pickup date had been established!! The pickup date had to be moved a couple of days (because of the long 4 Jul weekend), but they picked up the car on Tuesday (instead of Friday) and still delivered ahead of schedule in Arizona. They have two drivers to a truck so they made the 2300 mile trip in 3 days! On pickup at the dealer, the (redacted) truck driver was very thorough with his inspection and called me to let me know that the car had been loaded. He then called when he was about 3 hours away from my house and arrived right when he said he would. Was extremely careful and courteous when unloading the car and was very pleasant to deal with. I've heard stories from other friends where they had to wait weeks before their car shipped - I got mine in three days! The car was a little dirty because of the dust accumulated on the cross-country trip. But otherwise, no problems at all. Shipping something as valuable as your vehicle is a big deal, but it shouldn't have to put your life on hold. The folks at Direct Express did such a great job, and that's why I felt I had to write a review to let others know. Don't waste time going anywhere else - they will take care of you, without all the gimmicks that others try. I have to move again very shortly and know for sure that I will use them again. Good luck! Thomas. Poster: Rafael Rodriguez Date: 7/19/2009 Subject: Transport 74 Nova no engine no tranny Review: The best and fastest service around by any means. I am very satisfied with your service and I will keep your number handy for my next shipment. I will definitelly recommend this to my friends. I was surprised to the prompness of the service eight days after I called, I had my car onb my driveway. The price was more than fair at $925 being that the car had no engine nor tranny. There was no damage to my car. Communication with the shipper was excellent. I am very satisfied. You get a 10 out of 10. Thanks again. Poster: huey Date: 7/19/2009 Subject: Greeeat Service Review: Great company put me in touch with a competent shipper. The car was handled great, the shippers were polite. It was all handle in a timely manner, even with me giving only a 2 day notice. It was a big help using these guys, they easily took a load off my shoulders, would use again definitely. Poster: Saul Mtz Date: 7/19/2009 Subject: Very pleased Review: I was very pleased Direct Express Auto Transport. You found me a driver/truck within the time they promised. The tranporter was very profesiona and honest. Car was delivered on time and without any problems. I will recompen Direct Express to anyone and will be using them in the futrure. Poster: Linda A Dietz Date: 7/18/2009 Subject: Car Transport Review: I never transported a car before so this was a whole new experience. It wasn't any more difficult than arranging for a Fed Ex Shipment. I was contacted either by E-mail or phone every step of the way. My car arrived safely and I was notified the day before of its arrival. Everyone I spoke to was very friendly and helpful. I received over ten different quotes and the price was WELL below others. If I should ever have to ship my car again, I would definitely use Direct Express and not hesitate to recommend. Thanks for making my move easier. Poster: tb Date: 7/18/2009 Subject: FL to AZ car transport Review: The vehicle was delayed due to repair required. No problems with re-schedule and pickup. Transport from Florida to Arizona was done ahead of schedule in three days. Vehicle was delivered in excellent condition. Poster: Razvan Razaila Date: 7/18/2009 Subject: Very reliable company Review: Very reliable company, they did everything as they promiss. Pick up on time, courteneous driver, delivery on time. Perfect. If I have to, I will use this company again. Thank you. Poster: Darlene Hart Date: 7/18/2009 Subject: Direct Auto Transport Review: I purchased a car at an auction in Atlanta, GA and had no clue as to how I would get it home to Houston, TX. I went to yellow pages and Direct Express was not only the best available quote $425 (by giving you the quote online) they were the cheapest. They kept me informed of everything concerning my vehicle from picking it up until the final delivery. The driver even called from the road to let me know how far he was from Houston. I would recommend them to anyone. My vehicle was delivered on time and in excellent condition. Poster: M Cohen Date: 7/15/2009 Subject: great transport service Review: This company was great! They were very reliable and nice and delivered my car so quickly I couldn't believe it. The driver came to pick up the car on the first possible day of the window and dropped it off in California 3 days later. He was very nice and responsible, and the door to door service was great, especially for the price. If I ever have to move another vehicle, this is the company I am using. Poster: Sarah Date: 7/15/2009 Subject: A+ Review: was a little hesitant to ship my car from North Carolina to California, however, after my fantastic experience with Direct Express Auto Transport, I would use them to ship my car again in a second! The employee who transported my car was very friendly and flexible in terms of working with my schedule to best arrange for a pick-up. My car was even picked up 1 day early! When I picked up my car in California, I was impressed that the trip only took five days. Most important, all my possessions were still safely in the trunk of my car, and there was no damage to the car. The car was filthy, but after traveling across the country, I don't see how it couldn't be. For $850, I was able to get my car shipped to California from North Carolina in a mere 5 days, without damage, and all my stuff in the trunk was safe - I couldn't have asked for a better experience! Thank you! Poster: jean Date: 7/14/2009 Subject: Car Transport Review: From the first time that I contacted Direct Express I received friendly and excellent service. I changed dates a couple of times and Direct Express was very accommodating. As soon as I told them when I wanted the car picked up, I was contacted by the transport company on the following day. The transport company that Direct Express answered all of my questions about the driver and gave me the driver's cell number. The pickup driver was excellent, friendly and very knowledgeable. He followed my directions. He was on time, attentive, polite and I was immediately put at ease. I was able to contact the driver by cell and he always welcomed my calls. He was definitely an asset to the company. I was put at ease regarding the safety of the car. He didn't disappoint. If I were going to ship another car, I would very definitely use Direct Express and would not hesitate recommending the company to others. A really good experience. Poster: Jagjit S Date: 7/14/2009 Subject: Excellent service Review: The call center was excellent. Elizabeth knew what was required and worked to meet my goals. Chris, the driver, was on time and friendly. And he kept me updated as to the progress of the move. If I need to move a vehicle again I'll specifically ask for Chris. Thanks Elizabeth and Chris for a wonderful move. Best regards. Poster: Amy C Date: 7/14/2009 Subject: Trustworthy, just be patient Review: I know Direct Auto transport is trustworthy based on so many reviews and customers they have. I placed the order and the pick up time was set up in 5 or 6 days, and total time from placing the order to receiving the car took about two weeks to complete from Califorinia to Texas. I would prefer if it can be pickedup sooner but overall they promised and delivered. Just took a little patience, the car was perfect when I got it. Poster: Susan Date: 7/13/2009 Subject: VERY PLEASED Review: My husband was deployed at the time of moving this vehicle.. Everybody that I talked to even the driver was very patient with me and if I needed anything never hesitated. I would use Direct Transport Again ANYTIME.. wouldn't use anybody else! thank you! Poster: Heidi W Date: 7/13/2009 Subject: transport Review: Process was very simple...called, made arrangements, driver assigned, came and took vehicle. I liked the online quote...no suprises, knew exactly what to expect. I would definitely use you guys in the future, if the need arises again. Thanks for your assistance! Poster: Elizabeth Date: 7/13/2009 Subject: Very easy! Review: I am very happy in working with Direct Auto Transport. I placed my order on 6/30, my vehicle was picked up on 7/3 in Miami and was delivered to me in New Jersey on 7/11. I paid $550. The truck company who transported my vehicle (redacted)was great - the driver Jeremy provided his cell phone to me, and answered my calls/text messages regarding his expected arrival time which helped put my mind at ease. He was also very personable and kind. Thank you for your help - I have my car and am very happy! Poster: Travis H. Date: 7/13/2009 Subject: MN to CA Review: Initial concerns: (followed by results) 1) Pricing: Competitive. 2) Promptness: On-time pickup and early delivery. (quickly adapted to a requested change in drop-off plans as well) 3) Transporter: Large, secure transporter. 3) Communication: Driver (Jason) was available on cell phone during transport. 4) Delivery: Pickup/Delivery was on narrow streets and was expertly navigated by driver. (amazingly so, as I didn't think it could be done) 5) Condition: Not a scratch. Quite literally, D.E.A.T mitigated all concerns. They know what they're doing. Poster: Ann K Date: 7/13/2009 Subject: Driver Great Review: Mark(redacted)the driver was excellent to work with. This is the 3 rd time we have used your company. Phone was answered by the company in a timely manner and all response time was great. This was a gift for my husband and the transaction went very smoothly. Thanks! Poster: Bonnie Date: 7/13/2009 Subject: Good Service Review: Second time using. They were fair and honest. Did what they said they would do. Carrier good and knowledgeable. Would use again. Only draw back was time it took for carrier ot call was a 4 days but it was over the 4th of July so really could not be too upset. Delivered timely. Poster: Tom Date: 7/12/2009 Subject: Car Transport Review: My car was assigned a truck within 15 minutes of placing my order! All e-mails regarding my payment and transport details were to me within 10 minutes of my phone order. My car was picked up in 2 days and delivered in 4 moreexcellent communications from start to finish! From pickup in Florida to delivery in Colorado for $750 this was an excellent experience! Would definitely use again! Poster: Cheryl Date: 7/12/2009 Subject: Vehicle transport Texas to Virginia Review: This was my first experience with vehicle transport. I set this order up via the interent. The entire experience went flawlessly. I received email confirmation of my order almost immediately and then received the assignment of the vehicle to a driver notification about a day later. The vehicle was picked up a day earlier than expected and delivered right on time. My calls to customer service and my assigned trucking company were handled promptly and satisfactorily. Our delivery driver was not going to make it to our area until late in the evening. He called and gave us the option of a late night delivery or he would wait until morning, if we preferred. The driver was a courteous, polite man. We enjoyed talking with him about his work. I am very pleased with how easy and well this transport was! Poster: Rob Lubeck Date: 7/12/2009 Subject: Great Company Review: I have never purchased a car from out of state before. I called Direct Express on a Tuesday, they picked up the car on Thursday and delivered it on Saturday. The car arrived in great condition. Poster: C Newell Date: 7/12/2009 Subject: Antique: Model T 1922 (Ford) Review: Although pickup driver was an hour or so later than expected, was very professional and quickly loaded a non-running antique Model T Ford. Travel time to Michigan was as expected, quick and efficient. Poster: Tem Carpenter Date: 7/11/2009 Subject: Georgia to Texas Review: Move was from rural Georgia to rural Texas. DEAT did an outstanding job making the move. I have previously used OTHER companies to make other automobile moves and experienced some issues. On my last move before DEAT got my business, the shipper had to take the car to a terminal about 10 miles away from his location and I had to drive 70 miles to get the car, and the shipment was late. Door to door was definitely more convenient for me and the shipper I was pleasantly surprised that the pick up was early and the delivery was early. The carrier assigned to my move was very courteous and stayed in phone contact with us on both ends. I plan to use them when the need arises. Thanks DEAT!! Poster: : K. Waheed Date: 7/11/2009 Subject: Great Service at a very competitive price Review: Shipping with Auto Transport Direct was a great experience. Courteous customer service answers your calls and tries best to accomodate all reasonable requests. The transporter chosen was also very courteous and prompt. A great experience overall. Highly recommended! Poster: Toni Howard Date: 7/11/2009 Subject: Moving my Mother's car Review: The driver was curteous and stayed in touch with me by phone when he ran into bad weather. He kept me informed of his ETA along the way, and delivered my Mom's car right to the door. I was very satisfied with the service, and the same was true before when I used Direct Express Auto Transport to move another car from Ohio to California. This is a great service, since my alternative would be to fly back and drive the car to California myself. The cost of transport is very fair considering the wear and tear on the car if it had been driven across country, time off for me, and cost of getting to Ohio in the first place to be able to drive the car back. It's one more thing I can successfully cross off my to-do list! Poster: Michael Christoph Date: 7/11/2009 Subject: Auto Transport Review: Initial sales call was very professional. Instructions were easy and vehicle was picked up and deliverer on time. Matter of fact, vehicle arrived in 5 days (nearly 2000 miles). Price was the best quoted among 5 companies I contacted. I would definately use this company again. Poster: Audrey Wentz Date: 7/10/2009 Subject: transport Review: I would highly recommend using your transport company. Everyone was very polite and helpful, from the first call to the final delivery. My car was picked up on the 5th day of the 7 day window. The car was delivered in 3 days which was the estimate I was given at pickup. The condition of the car was excellent, just a little dusty from the transport. The driver was polite, and checked in with us along the way to make it convenient meeting him at the destination. The quote was much less than many other companies that I checked with. Great Job! Great Price!! Poster: Steve & Tam Date: 7/10/2009 Subject: Our Second Car Review: Both cars scheduled with another carrier on 6/10/09 but as of Saturday before 6/29 move, no transport- called Direct Express Saturday night and were picked up Monday night. Delivered Thursday- great communication- excellent service! Thank you everyone from Kelly to Farah! Poster: TB Date: 7/10/2009 Subject: Truck transport FL - AZ Review: I would recommend autotransportdirect.com as a transport broker. I had to postpone my pickup due to a car accident that required body work. The company handled the delay and changed pick up from the body shop. Poster: Joe Date: 7/10/2009 Subject: Great Service Review: Transportation was well coordinated and efficient. Would definitely use again. They contacted me multiple times to coordinate the pickup and delivery. On all occassions they arrived as stated. Received the car with no damage. Price was extremely good at three hundred seventy five dollars. I had concerns about the wait period from first date available and actual pickup date. My move was timed very tight and I thought this might cause problems. However, they contacted me and let me arrange it perfectly so that the car was picked up on the exact sate I needed it and delivered the exact time I needed. Very good service especially given the price. Poster: CB Date: 7/10/2009 Subject: Review of Service Review: Overall, my experience was good. When my vehicle was picked up the driver was very pleasant and was able to answer any questions I had about when he would arrive at my destination. He(driver) even offered to call me a few hours before arriving so I could make sure my contact was home to receive the vehicle. The only thing I would change about my experience is to have a definite pick up date at least 1-2 weeks before. I had quotes from other transport companies, but this was the best one for my destination. I would definitely use this carrier again! CB, Louisiana Poster: Sandy Date: 7/9/2009 Subject: Job Well Done Review: No problems No Damage Good Communication Prompt-Assigned Truck Very Quickly Picked Up Vehicle Very Quickly Reasonable Rate Definitely Would Use them Again As a Matter of Fact I Already Have Used Them Again Poster: Rachel Shipman Date: 7/9/2009 Subject: Great service Review: The car was picked up and delivered in excellent condition. Roger was the driver and he was absolutely wonderful to work with. Overall the experience was efficient and pleasant - thanks for a job well done! :) Poster: Alex Davis Date: 7/8/2009 Subject: Another Great Experience with Direct Express Auto Transport Review: After having a great experience shipping my first vehicle from Virginia to Arizona, I decided to ship my second car rather than tow it behind a rental truck. I received another reasonable quote to ship my car ($675.00) across the country from Direct Express Auto Transport (Order #62429). I was concerned because I had made the reservation late in my moving process; however, Direct Express Auto Transport was successful in getting my vehicle assigned before my scheduled move. I was assigned to a carrier (redacted). The driver was great! He was extremely friendly, knowledgeable and informative, and he demonstrated care while loading and unloading my vehicle. He called in advance of the pick-up and -off to provide me with sufficient time to meet, and he provided a realistic estimate of arrival based on his planned stops and route through Texas. My vehicle was delivered within a week in great condition. This was another great experience with Direct Express Auto Transport! There were a few companies that offered auto shipping services for a slightly more competitive price; however, I also considered reputation and quality of services provided in addition to price which made Direct Express Auto Transport the best value. The Company has a great Better Business Bureau ranking and both the internal staff and the drivers sourced by Direct Express always demonstrated friendly and professional behavior throughout the process. I would highly recommend Direct Express Auto Transport if you are in need of shipping a vehicle. Good luck, Alex Poster: Shant S Barsikhian Date: 7/8/2009 Subject: My Black Mistress 4X4 Review: Hello, I would have to say that my experience with Direct Express was great and the price was perfect for my budget. As everyone does out there, you shop around for the best price around. Direct Express the right choise for me. The order was quik and painless and the girl or the lady at the other end did a great job of getting the delivery of my truck to Ca. prossed and then you have to play the waitng game for something you purchased over the internet. Express soon sent me an Email with the trucking company who would be assigned to my truck (redacted). (redacted)I understand that people have other delivers before mine which is cool with me, I dont mind standing in line like a good boy. I think there might of been a bit of a miscommunication or me just being stupid. There was a delay in the pick up day, once again this could just me with "Ant in my pants" red ant too! to get my truck home. After all said and done the truck was picked up and it made it's way to Cali. 5 days later "Bam" it's on some lot in Burbank which is a half an hour from Long Beach. A couple phone calls to right guy and there she is, my black mistress 4X4 on the back of a flatbed. It was love at first site for me and I'm sure she felt the same about me! I'm kidding of course. yeah the truck came a bit dirty, that what you get for an open truck,nothing a car wash cant fix My overall rating on this experiance was between fine and grrrrrrrrrrrrrrreat! like Toni says. Would I use them again? ..... I'm thinking.......still thinking......yes I would, I'll say it again Yes! There you have it.would that being said, I bid you all a ferwell my friends till we read again. Thank you Direct Express. Poster: Gary Mason Date: 7/8/2009 Subject: Excellent Service Review: I found the car I wanted thru E-Bay. It is a 1965 Dodge Dart. The down side was that the car was in Alabama and I am in Ohio and I wondered how in the heck I was going to get it home. Besides taking time off from work, which I couldn't afford, there would be hotel stays, plus food, etc. It wasn't going to be cheap getting it to Ohio. My wife and I thought of U-Haul and other forms of transportation and then I went on-line looking for auto carriers and got estimates for transport from state to state. I couldn't believe the price came in at $400 because alot of the other carriers were so much higher. I called the 800 number and got an actual person (which in itself is an amazing fact). I found out that there was no hidden fees and they told me what the total amount was, which was exactly what the internet quoted me! There was a deposit that I had to pay at that time with the remainder being paid on delivery. You talk about excellent service. Besides getting someone right away on the phone, your company worked with me when I had to change the date of pick-up. The guys transporting the vehicle were wonderful, trustworthy auto transporters. They contacted me when they picked the vehicle up and when they were an hour or so away from my home. I knew their destination all the way because of the tracking number. My car arrived in the same condition as to what I knew it was supposed to be. Even after I got my vehicle, your company called to make sure that everything was fine and that the vehicle arrived in good condtion. You have a great company that you should be proud of. Thank You very much for excellent service. Poster: Nancy N. Date: 7/7/2009 Subject: Great service Review: The driver, Danny (redacted), was great! He was attentive and returned all phone calls quickly. He was honest and very reliable. I definitely recommend this service and Danny. My apartment complex is surrounded by narrow streets and when I told Danny this, he offered to park as close as possible and to personally drop my car off if necessary. Luckily, my roommate was home so that wasn't necessary. He parked a couple of streets away and my car was ready to go when I arrived. My car arrived in great condition and it wasn't even dirty from the drive. Poster: Mike Date: 7/7/2009 Subject: Car Transport Review: This car transport service was excellent. They sent me a quote that was reasonable, I went on line and registered for the service. I was charged a modest deposit and then was assigned a truck for the transport. My car was picked up on time and spoke to the driver a few times during the trip and he was right on time with the expected arrival. Car arrived in the exact condition as expected. Thanks! Poster: Shaun Walker Date: 7/6/2009 Subject: Direct Express Auto Transport Review: First time I have used a car shipping comany. They explained every step of the prosses and I was up dated in a reasonable maner. My car was delevered fast and in perfect condition. I would use Direct Express Auto Transport again. Poster: Tanya Date: 7/6/2009 Subject: Great experience Review: We had a great experience with Direct Express Auto Transport, and would definitely use them again. The company was responsive to my inquiries in a timely manner. The carrier they used was fantastic! The driver was really friendly and prompt, as well as considerate and convenient. He made me feel very confident that we had made the right decision to transport our automobile. Poster: Jim Bowles Date: 7/6/2009 Subject: Getting my truck back Review: I personally financed a truck for a friend working for me in Southern California. When he move to Oregon I hoped he would continue to make his payments. He didn't. I needed to find someone to pick up the truck in Oregon and bring it back to me in Southern California. I went on line and found Auto Transport Direct. The process was simple and they were less expensive than two other place I contacted for a quote. The truck showed up just as they said. I will use Auto Transport Direct again if I need to ship a vehicle. A simple process at a great price. Thanks Auto Transport Direct for everything! Happy Trails.... Jim Poster: Simon Date: 7/6/2009 Subject: Rochester, NY to San Francisco, CA Review: Direct Express Auto Transport contracted (redacted) to move my 2006 Toyota Corolla in an open truck. I did not "Turbo Charge" the order. It costed me $900 total for the move. My car was picked up 3 days after the first available pickup date (June 14). I was surprised at how fast my car was able to make it across country. It only took 6 days. The car was slightly dirty on arrival, but that is to be expected since it was on an open truck I picked up my car at a random location approximately 6 miles from my house in San Francisco. Although this could be viewed as an inconvenience, I thought that this was reasonable. San Francisco is a city with many hills and tortuous roads. It probably would have been impossible to drop off the car any closer given the size of the truck. Overall, it was a good experience, and I would use this company again. Poster: Lon Date: 7/5/2009 Subject: Open Road Auto Transport Review: I have used other companies to transport auto's cross country. The level of service, cost and downtime cannot be beat with (redacted) Auto Transport Direct. The driver was in constant contact with me and the car was not damaged in any way. The driver ( Melvin ) went out of his way when picking up the car, to assure that NO damage occured when loading. I would use and recommend (redacted) Auto Transport Direct for any my future transport.. LJN Poster: len Date: 7/5/2009 Subject: transport Review: highly recommended.would love to deal with again.very honest man and hardworking.very reliable.very grateful that he took care of our family van.again big thanks. Poster: b mithani Date: 7/5/2009 Subject: Car Shipping Review: Awesome service, professional! On time, and very helpful When I spoke to the driver, he even adjusted the day of pick up so it would work with my schedule better. He was very helpful when he picked up the car, and made sure everything was in order. When the car arrived at the delivery city, he worked with a friend of mine to make sure it was picked up and left in a secure area since she was not home. I would definitely recommend THESE guys! Poster: FG White Date: 7/4/2009 Subject: Very pleased Review: Actually had a truck ready to pick up the car less than 24 hours after I made contact. I was worried that there would be hidden costs. There were NONE. Very professional from start to finish. Would definitely use them again. With the cost of gas, time that would have been spent transporting car myself, and cost to get back to Virginia, this was a true value. Poster: Lance Date: 7/4/2009 Subject: Vehicle shipment Review: For what I paid, I was so surprised that they shipped my car in an enclosed trailer when they arrived. Good service @ very reasonable price. Will definitely re-use this company for my next vehicle shipment. Poster: Erich Date: 7/3/2009 Subject: Overall Experience Review: Direct Express Auto Transport promptly arranged shipping of my BMW to California with what I would have considered very short lead time. The company handling the actual transport contacted me within the time frame I expected and kept in touch with me through every step of the process. The owner of the company and his employees were courteous and took great care with my vehicle. They were both knowledgeable and conscientious; and fulfilled their obligation as promised. I was treated as an important customer; which can be an experience often lacking from interactions with most companies. They will certainly receive repeat business from me as the need arises. In fact, after Direct Express handled the shipping of my wife's BMW last year, they were the first and only company I considered calling. Poster: Charles Thurmond Date: 7/3/2009 Subject: Car Transport Review: This was my first time to use a car transport and I was a bit apprehensive at first, but after talking with the young ladies at the center, I knew that their office manner was very professional, so I hoped that the rest of the experience would also be positive. The car carrier arrived right on time, the guy was very friendly and very reassuring. He seems very experienced and confident. This put me at ease. My Honda arrived in exactly the same condition as was given to the carrier and the arrival was on time. I would recommend this type of transport to anyone who needed to move a vehicle across county. Poster: E in Seattle Date: 7/3/2009 Subject: So Impressed Review: I couldn't have asked for more! Everyone was so helpful and efficient. Such prompt, reliable service really put me at ease. Will use again!! Thank you! Poster: Jenna Date: 7/2/2009 Subject: Car from Illinios to Arizona Review: I had a great experience. Everything was well planned and organized. They contacted me quckily about getting a pick up date set. Then I received the car 5 days later which was earlier then I had expected. The cost was relativetly cheap for not having to hassle with anything myself. No damage was done to the car. The truck driver was very nice and freindly. It was definetly worth the money to not have to drive it myself from Illinois to Arizona!! I would definetly use this company again if needed!! Poster: KP Date: 7/2/2009 Subject: Excellent Service - Car Transport KS->MD Review: Placed order on Saturday. Car was picked-up Tuesday and delivered on Thursday morning - (1020miles transport)!!!.Driver was courteous. Exceeded the expectations...Excellent service. I highly recommend. Poster: Chris S Date: 7/2/2009 Subject: A+ Review: Great move! Dispatcher was polite and efficient; driver was very friendly and flexible (we weren't going to be in Texas by the time it got here and had to coordinate the car's drop off without us). Car was in the condition it left in. Price was the second lowest of all the quotes we received; the lowest was a dubious company. Also, they did *not* hound us with e-mails and calls trying to get out business. Car was picked up the first day of the window, and in Texas in 3 days- and it was a holiday weekend! Poster: Staci Willis Date: 7/2/2009 Subject: Virginia transport Review: I have never used a car transport service before and was very nervous in giving someone my car to transport across country. My driver was very professionial and accomidated my needs. Poster: Damian Date: 7/1/2009 Subject: Excellent Service Review: Direct Express Auto Transport (DEAT) was highly rated on transportreview.com and significantly cheaper than other highly rated auto transport companies. I thought that cheaper meant less quality, but it was just the opposite. The individual who helped me (I do not remember her name) was professional, courteous, and thorough. I received an immediate quote, a reference number, and I was emailed all of the necessary information I needed to get reimbursed from my employer. The driver, Chris (I also do not know his last name), was excellent. He was on time and I met him at a nearby location (his truck could not fit down the street by home). He, too, was thorough and fast. I was given an accurate assessment of my car and the associated paperwork. DEAT sent me a confirmation email with all of his and his company's information, including his cellular telephone number. I contacted him throughout the trip and he was immediately available, polite, and responsive. Although he told me he would deliver my car a day earlier than it was, the reason given was legitimate. Upon arrival, my car was in the same condition as when it left and it was a smooth process to get my car. I would highly recommend DEAT to anyone transporting their vehicle(s). Poster: Michael Jackson Date: 7/1/2009 Subject: Price Review: I bought a 1957 Chevy BelAir 2 door HT while traveling through Alabama so this was the first time that I needed a transport company to move a car. I called a few other transport companies but they were around $100 to $400 more so I chose this company and I was very pleased that I did. MJ Posted by a representative of Direct Express Auto Transport on 7/2/2009 9:34:00 AM And now the King of Pop likes us too. Or so we wish, but we are thrilled that our customer, whose name really is Michael Jackson, was nice enough to comment on his positive experience. Poster: Tom A Date: 7/1/2009 Subject: car shipping Review: (redacted) Great service by the 2 ladies I spoke to over the phone ! Great instant qoute, w/o having to fill out a form and wait for a reply ! Price was reasonable, easy ordering and deposit. Driver was friendly and professional ! I will definetly recommend you to anyone who needs to ship a car !!!!! Thank you for the service and follow up, Tom Antila Poster: h gray Date: 7/1/2009 Subject: shipping car Review: Direct Express Auto Transport got me the best price and a great carrier. The transport driver (George) was experienced, knowledgable and very helpful. Coming from Canada to meet him in Niagra Falls NY he kept us informed and made the pick up easy. Poster: Alex Davis Date: 6/30/2009 Subject: Great Experience - used again to ship second car the following week Review: I am in the process of moving from the Washington DC area (northern VA) to Phoenix, Arizona. I had never used an auto shipping service so I was a little concerned about the process. However, I received a reasonable quote from Direct Express Auto Transport ($700.00) and the Company''s reputation with the BBB made the choice easy (order #61690) My vehicle was assigned within a few days of the date I stated my care would be available to transport. The pick-up near my home was smooth and the company that transported my vehicle made it from VA to AZ within 4 days. The drivers were very friendly and professional. I had only called customer service a couple of times, the first when I was trying to collect information about the process of shipping my car and the second after my vehicle had been assigned. The women that I spoke with were friendly, professional, and knowledgeable about the auto shipping process. I am driving my household goods across the country, and I had planned to tow my second car. However, after having such a good experience, I decided to ship my second car through Direct Express Auto. Based on this experience, I would recommend Direct Express Auto Transport to anyone looking for assistance in transporting a vehicle. Thanks, Alex Poster: Sandy Date: 6/30/2009 Subject: Great Move, Reasonable price Review: I did a lot of research before I shipped my daughter's beloved jeep to California where she's going to school. The Jeep got there 2 days before she did but her roommate was able to pick it up so everything worked out . This company was great to work with and I would definately use them again. Poster: Geetha Date: 6/30/2009 Subject: Great Service, Prompt and affordable Cost! Review: From scheduling the pick up to transporting the car from source to destination was so easy than I ever thought. The online process to schedule pick up was so convenient and prompt courtesy mails to notify of the status of my order was truly helpful. Carrier was assigned in no time without any longer waiting time. The carrier service was prompt and I had my car, transported safely and on time. Now I can recommend Auto Transport Direct for safer and smarter auto transport as now I have enough reason under my shoulder to proclaim so. Poster: Jag Date: 6/29/2009 Subject: Excellent Service Review: My car was transported from FL to AZ recently. It was a flawless experience. Direct Express Auto Transport was excellent right from the day I placed my order. Customer service was great. They were able to answer all my questions. My car reached within 5 days at my Arizona destination in good condition. I would definitely use their services again. Poster: Natalya/Andrey Date: 6/29/2009 Subject: Recomended!! Review: Very promt, professional service!!! Car was picked up on time, delivered right to my home street, eventhough most of the companies told it might cost extra to deliver it to Brooklyn, to go over the bridge from NJ. AAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++ Poster: Pete Meehan Date: 6/29/2009 Subject: Cross country move Review: The entire move, from the vehicle being pick up through the cross country delivery went just as you hoped it would. The area of the town where the vehicle was to be delivered has very narrow streets with cars parked on both sides. Luckily for the driver, he happened to live in the next town and knew he would have a problem with the delivery. So, he off-loaded the car at his house and he drove the car to my daughter and he had his wife follow him. And this whole cross-country move was only 4 days. Great job. Poster: manoj Date: 6/28/2009 Subject: Best Price and Excellent Service Review: I researched at this site and bbb and received quotes. Direct Express had the lowest quote and they didn't spam me like other companies. Their website is the best of all auto transporters, simple and clear information. Customer service was professional and courteous. The transporter was (redacted) Sheldon. Very nice, jovial guy and very professional. This was the 2nd time I was shipping my car, last time I had picked the highest quote assuming good service but it didn't turn out that way when my car arrived after 17 days. After reading the reviews I decided to go with direct express and it was the best experience. Poster: Chandra Date: 6/28/2009 Subject: California to Texas Review: Hi, We used Express Auto transport for a move of our Honda Civic from northern California to Dallas, TX. Since we had an awkward schedule for our move, we needed to leave our car with a friend, before (redacted) picked it up. Nonetheless, they picked up the car and delivered it ~12 hours before their conservative estimate. The driver of the truck was friendly and was prompt with his delivery estimate. We had ample notice to prepare for his arrival, and the car was in the same condition as we left it (plus a bit of dirt, but not too bad). I would use them again for a move such as this. Chandra Poster: Judy Date: 6/27/2009 Subject: Great Price Review: I had used them before to transport a vehicle for me and had a good experience so when I was looking to transport my two cars (my hubby and I were driving two rental trucks with all our stuff inside), I, again, compared prices and they had the best price. They keep you updated all the way - when someone has picked up your contract, when they are going to get the cars, when they are going to deliver. Our driver hit bad rain and lightning along the way and, rather than risk my vehicles, he stopped for a few hours. I was called and informed. My cars were delivered on time and in great shape. Considering the gas and tolls and multiple trips I would have incurred, this worked out great. Poster: Dawn W Date: 6/27/2009 Subject: Excellent Service Review: Gail was honest and courteous to me when there was a slight delay and I appreciate all her efforts to keep a maintained schedule. The car was delivered promptly as stated and in good condition. Will definitely use company again and refer to friends/family for transporting any vehicles in the future. Thank you for all your help. Poster: Ben Little Date: 6/27/2009 Subject: Experience with Direct Express Auto Transport Review: I had many quotes from other shippers but Direct Express was the lowest and the quickest. The quote is instant and correct from one area code to another, and you don't need the area code either, as long as you know the cities and addresses for pick-up and deliveries. If I ever need to ship a vehicle again, Direct Express would be my first choice. Poster: Mrs.Gonzales Date: 6/26/2009 Subject: Direct Express Transport Review: I have used Direct Express Transport twice. Both times the delivery of our vehicle was made in the time frame expected. The drivers of the transport company would call and let us know their approximate time of arrival so we could plan and prepare. Even if traffic expectations delayed them they would call and let us know the situation. The vehicle was delivered door to door and the drivers were friendly and courteous. I would recommend anyone trying to get a vehicle from point A to point B for a long distance without having to give up days of work and put wear and tear on your vehicle to give Direct Express a call. It was much less expensive than driving it ourselves. I would use them again. Poster: Ronald Darling Date: 6/26/2009 Subject: My delivery Review: The driver Tony was excellent. The only problem that I had was his phone in the cab would not ring but directly into connected so he did not know there was an incoming call. He went beyond the call of duty though ny having to unload my truck on the interstate due to a low overpass at my exit. Couldn't be more pleased with the overall service. Poster: Mike Date: 6/25/2009 Subject: good, easy transaction Review: Easy transaction. Luis (driver) was in contact at all times during transport. Company alerted within an hour of pickup and an hour of delivery. Driver was knowledgable and friendly. All aspects of this transport were very simple. I have kept all contact information for this company and the driver for future possible use. I would recommend them to anyone -including my brother who is a car dealer in Virginia, should they deliver that far. thanks. Poster: Jonathan Rogers Date: 6/25/2009 Subject: Quick Cross Country Transport Review: Had a car shipped from Virginia to California because I got a late notice for a job opening and couldn't (nor would I want to) make the drive. This was my first time having a car transported, and I made several calls with questions, but the person who talked to me was very patient, informative and helpful. Called to make the reservation on Sunday and by Tuesday night my car was picked up. Very friendly driver. 7 days later my car showed up in California in perfect condition. No dings, no scratches, nothing. There was a bit of dirt, but traveling across country one would expect that. Paid the quoted price, no funny business. Also, I left a bluetooth headset, and a GPS in the car and nothing was touched. Totally secure in transit, and completely trustworthy. Would definitely use again. Poster: Paul Nelson Date: 6/25/2009 Subject: Good job Review: Everything went smoothly and the carrier was careful with our car. The carrier was very timely and considerate in picking up our car near our Condo. Even though they were a little hard to understand, we were able to communicate effectively and efficiently. Direct Express was efficient and timely with the required info needed to complete the transaction. Poster: Jerry Date: 6/24/2009 Subject: Excellent Service. Strongly recommended Review: redacted) The driver was very nice. He picked up my car at 7:40 Am on Saturday. He told me that he would take good care of my car. He expected to deliver my car to Boston on June 18th (5 days). The total price was $675. This was a very good deal. other companies quoted me from $750 to $1100. The online company- Direct Express Auto charged $150 from my credit card. The driver give me a bill of lading with the remaining balance of $525 (need to be a casher's check or money order due at delivery). On the bill of lading, the driver also recorded the car's pre-existing conditions, some scratches on the rear bumper of my car. I signed the bill of lading and we both had a copy of it. The driver also said that I can put stuff in the car to be shipped together. He said that a few hundred pounds doesn't make any difference in his gas milage. We put two suit cases in the car. Around the time of delivery, we kept pretty frequent communications with the driver (his cell phone). Initially we thought around 6:00pm might be a good time since we have to work before that time. We finally realized that the traffic would be very bad around that time. We told the driver and let him decide what time was good for him. He chosed 4:00 pm. It worked almost perfect except the weather was not cooperative. It was raining hard. The overall service was very good. Both Direct Express Auto and Autodog transport are highly recommended for auto shipping work. Thanks. Poster: Louis D. Date: 6/24/2009 Subject: 1st Day Assignment Review: Direct Express Auto Transport was the lowest priced of all the quotes I got, and despite what other brokers insisted, they not only found me a truck, but on the first day my car was available. They did their job well, at the best price I could find, and got my vehicle assigned quickly and transported as requested. Poster: Helen K Date: 6/23/2009 Subject: Courteous Staff Review: Everyone I dealt with at Direct Express Auto Transport was courteous and knowledgeable. The transport went very smoothly from start to finish. I received the best price from this transport company and would highly recommend them. Poster: Faye Wissner Date: 6/23/2009 Subject: Happy customers! Review: We had a great experience sending the car to our daughter from Houston to San Diego. From the customer service rep on the phone who took my order after I had checked out the company's rating on the BBB and ruled out other transporters, to the driver being a day early to pick up the car, to the delivery to our daughter with the car in the same condition as we sent it. The driver called me to ask if he could pick up the car a day early and then called our daughter to tell her he was arriving earlier than we anticipated. The gas mileage and the odometer readings indicatied no one had driven the car during the transport phase. We were very pleased with the service all around. Poster: Kranthi Date: 6/23/2009 Subject: Fast service Review: Frank was kind enough and got my car safely from CA to FL. would recommend and use this service again Very fast service; got my car in 8 days approx from CA to FL. good customer service Poster: Chris M. Date: 6/22/2009 Subject: Definitely consider Direct Express! Review: I recently bought a used vehicle located in mid-state Indiana that needed transport to the Chicago area. Transporting the car myself using rented equipment was reaching $500 or more between rental fees, gas, taxes, mileage, etc. I looked into some shipping companies and felt that the reviews for Direct Express justified a closer look. My phone call was answered promptly and courteously. All the details for transporting the vehicle were clearly explained. The first driver expected the vehicle to be dropped off at a pickup depot, which wasn't possible. A quick call back to Direct Express secured another driver who could transport the vehicle door to door. The driver called me once the car was loaded and again within an hour of dropping off the vehicle. The driver found my home without help. The car arrived undamaged and completing the remaining paperwork was a snap, maybe 5 minutes at most. The transport driver was knowledgeable and courteous through the entire process. Pick up to drop off was about 4-5 hours total, much quicker than I expected. The driver could only flatbed two cars total, and the shipping distance was about 300 miles. I wouldn't expect service that fast under all circumstances, but for short hops I think the chances are good. In sum, shop around to best meet your needs, but I'm confident that you'll choose Direct Express. I'm confident that your experience will be equal to, if not better than, my own. Poster: Perri Date: 6/22/2009 Subject: Direct Express Auto Transport Delivers Review: Direct Express Auto Transport was great! Lawrence was a true professional- from point a to z-contacting us prior to pickup to delivery. We have shipped cars before, but none of our experiences compare with the customer service, communication, care and expertise...Lawrence truly delivered. Thank you!! Poster: Linda Date: 6/21/2009 Subject: Great experience! Review: We had such a great experience with Direct Express Auto Transport from start to finish! This was our first time shipping a car, and Direct Express made us feel completely comfortable. First off, we loved how their website gave us an immediate quote, unlike all of the others that made us provide our phone number, address, etc. and wait to get a call back. Secondly, their quote was $200 cheaper than every other company we checked out! Their customer service was also amazing. Our calls were always answered by friendly, knowledgeable representatives (never a recording, and never with any wait time) who were really patient with all of our questions and concerns. We had to change the delivery address twice (the second time, our driver was already en route!) and both times the change was made and a confirmation email was sent to us immediately. Our driver Doug was super nice, which reassured us that our car would be in good hands. We actually ended up reaching NJ a day earlier than planned, and thought it was a long shot but called Doug to see if he could possibly deliver it early...he was there that afternoon! Again, the entire experience was awesome. Needless to say, we'll definitely be using y'all the next time we need a car shipped and will highly recommend you to all of our friends. Thanks again!! Poster: Phil Tseng Date: 6/21/2009 Subject: Great, trouble-free experience!! Review: Vehicle was picked up a day early (was an inconvenience, but very minor), and delivered exactly in 7 days in damage-less condition. Only thing worth mentioning was that the vehicle was very dirty on the outside when delivered. With a shipment across the country (NC to AZ), however, that was expected. Nothing that a $5 car wash couldn't fix! Direct Express gave me a quote that no other companies could beat - $700. $150 is for them, and the rest ($550) is for the driver. (Many other companies called for $800 or $900.) Having such great reviews on this site, I decided to go with them. I do not regret my decision; it made my move across the country that much smoother. Poster: D. Radack Date: 6/21/2009 Subject: Customer Service Review: Very satisfied with service. Pick up was late in the day identified as the "pickup" day. Would have perfered an earlier time, but driver was delayed due to other pickups and traffic. No impact on level of service and certainlywould recommend "Outlaw Transport" for additional business. Poster: Christina Date: 6/20/2009 Subject: Great Job Review: Thank you for the great customer service. We really appreciate it! You saved us after a very difficult time that we had with another carrier. Great job! Poster: janet cammarillo Date: 6/20/2009 Subject: transport Review: I wouldn't hesitate to use this company again. they were prompt, honest and delivered the vehicle in perfect condition. They called ahead of time and was here when they said they would be. It took all of 20 minutes and they were on their way. They called me as well as my son when they were within a day and hours to delivery. Poster: Preston P Date: 6/19/2009 Subject: Great Service Review: A truck was assigned to my vehicle within 1 business day! My vehicle was picked up two days later. Three days from my placing the order. My vehicle was 2500 miles away and was delivered in 15 days. The service was great, the driver was helpful and very willing to communicate via cell phone as much as I requested. The delivery process was very convenient as well. I would use this service again in a heartbeat! Thank you Direct Express. Poster: Jeff W Date: 6/19/2009 Subject: car hauling Review: You guys did a great job. Dropped off one car and picked up another. All done in 20 minutes right in front of my house. Nice people. Honest Good to do business with. Poster: Long Tran Date: 6/18/2009 Subject: Service Excellent! Review: This is the first time I call car shipping company and I got the price very reasonable. I decised to ship with this company and they email me days after for information for trucking company will come to pick-up my car then 4 days after that my daughter received the car in same condition no damage. I would call this company againt and refer their phone number to my friends and everyone if you looking for car shipping company than Direct Express Auto Transport is a reliable,fast servive, cheap price compare to the othor company Poster: Bob Rawlings Date: 6/18/2009 Subject: Post delivery review Review: Very cordial from the initial phone call, update prior to pick up and delivery. Both drivers were professional and appeared to be very concerned about promptness. From time of pick up till delivery driver contacted me three times to give updates. Poster: Charles D Date: 6/18/2009 Subject: Pleased overall. Review: Pleased overall. The truck/driver that picked up the car was not the one who delivered - the first passed our car on to the second - but there seem to have been no adverse effects of this surprising method. (redacted)Car seems in good shape, and one week was a very acceptable turnaround. Poster: D Date: 6/18/2009 Subject: Great Review: I had a horrible experience with another company that resulted in a complete refund of my money but only a few days to find another company to pick up my car. Direct express was great. Everything is very professional from the confirmation emails to the 1800 hotline. Though my car wasn't picked up within 5 days (like they claim for most cars), it was picked up with little trouble. The actual shipper DR auto was wonderful. Driver was very nice and got my car to MO very quickly and expediently. (Could not say the same for the other drivers i have worked with in previous car shipments). Wish I had found Direct express earlier. Definitely will use again. Poster: Pete Rubino Date: 6/17/2009 Subject: Second time Review: This was the second time I used AutoTransportDirect.com (Direct Express Auto Transport). I had very good experience with each of the shipments with no issues and on time delivery. I would use them again if I have an auto to ship. Poster: Todd F Date: 6/17/2009 Subject: Great Service & Experience Review: I submitted my order with Direct Express Auto Transport via their website (as opposed to calling customer service on the telephone). The web site information and ordering process was easy to use and went smoothly. Delivery of our car from CA to WI was smooth and fast and very cost competitive. I also liked the fact that I only had to put down a deposit initially and then pay the balance after the car was delivered and inspected by me. Communications and status updates were also good. Overall the process was great and I would recommend Direct Express Auto Transport to others. Poster: Reba H Date: 6/17/2009 Subject: Excellent auto transporter company Review: The auto transporter was above all expectations. The office staff was helpful and polite. The driver called me from the road as they had given me his phone number. I had an appointment on the day of pick-up and it was very important that the car be picked up so I could keep it. The driver and helper were well spoken and polite. My daughter who accepted the car in California also had an exceptionally excellent experience on her end. We are very pleased and would definitely use this company again. Poster: Seshu H Date: 6/16/2009 Subject: Auto Transport Review: This was the first time I had to use a auto transport service. I wasn't sure what to expect. I was surprised by the effortless way in which the entire transaction took place. I was even more surprised by how fast my car was delivered to my home! Poster: James T. G. Date: 6/16/2009 Subject: Great Service Review: The price of the transport was very reasonable, and the car was picked-up and delivered on time and without any issues. The Auto Transport employees and the truck driver were very polite. Poster: Nilesh Date: 6/16/2009 Subject: Very Good Experience Review: Finally very good service from this company and also the transport company they hire to take my car. The driver did a great job of explaining and giving his location of pick up time and drop off time. Finally happy after that I went thru' very bad experience from another company.Great job. on time. Poster: Ginger M Date: 6/15/2009 Subject: Classic Car Transport east coast to west Review: J-Bird Transport was the trucker assigned to my order by Auto Transport Direct to haul my classis '86 Alpha Romero Spider convertible to Phoenix Arizona. The driver was very careful unloading the car and so nice and helpful when I had questions. The cost was 1/2 the fee of other companies that I contacted. The women that I talked with at their office was very very nice and even returned my call on a Sunday afternoon based on my caller ID #. I didn''t even leave a message but she assumed that I wanted an ETA on my delivery and left me a VM with the info. I was very impressed. A very good experience. I have passed out their business card to several car dealers and mechanics I know as a "best in class" recommendation. Poster: Todd A Date: 6/15/2009 Subject: Very good service Review: They were very professional. My car was always in good hands, I would use them again to transport my cars anywhere in the US. I never had to deal with a auto answering machine when calling, always got a human on the phone. Poster: J. Cummings Date: 6/15/2009 Subject: A Satisfied Customer - CA to OK Review: I shopped around on the internet before I found this carrier. This was my first experience with them. They did a avery fine job. They kept me informed and even got here a day early to pick up the vehicle. The pickup went smoothly and it took less than an hour. The person who received the vehicle told me he was happy with the results and the timeframe. I would use this company again to ship my vehicles as it was very economical and easy to deal with. Poster: Duc Date: 6/14/2009 Subject: Excellent Review: Our driver got lost getting to our home, but it worked out. My wife ended up delivering the truck to him. He arrived at the destination state on time. He was very courteous and professional. He ended up having to wait for us, but was gracious about it. The truck was delivered in excellent shape. No damage and everything was intact. It was a little bit powdery on the surface, looks like he may have driven it through some rain, but nothing that can't come off. As for the autotransportdirect people, they were great. Easy phone call, they set me up with a driver within 3-5 days, can't remember. I would definitely use this service again. Poster: Victor O. Date: 6/13/2009 Subject: Best Shipment Company Ever Review: The price was very reasonable for starters. That coupled with the speed of delivery makes this company a wonderful company.... I would definitely use them again. Poster: Katherine C Date: 6/13/2009 Subject: Direct Express Auto Transport Review: My vehicle had to be transported within a very narrow time period, and the staff was very helpful and patient in helping me out. They did everything they could to make sure my vehicle was transported on time. The driver was great and arrived early. Overall, it was a good experience! Poster: Bryan Date: 6/12/2009 Subject: Excellent Texas to Illinois in 1 day Review: was very nervous using an auto transport service as I've never used one before. We have always driven ourselves to pick up any vehicles. Direct Express was great. I quoted and booked online, quoted me a price of $550, which was pretty even with everyone else. I did a lot of research before booking and saw Direct Express had great feedback. They were right! I had to call the assigned carrier because I hadn't heard from him. Called him Wednesday June 10th and he stated he would pick up our vehicle on Thursday, June 11th at noon. We got a call from the dealer as soon as the driver arrived, and it was exactly 12:01. He notified us all had gone well. I received a call from our driver this morning at 8am stating he would be arriving at 9:30am. He was promptly on time. Had a little trouble getting in our driveway but that was due to our trees, not his fault. We ended up having to unload on the street, which wasn't really a problem because we live in the country on a quiet road. Our driver was friendly, prompt, and efficient. We had a great experience. Please don't be afraid to book with this company. Poster: Michael B Date: 6/12/2009 Subject: Fast & Reliable Review: My car was picked up within 2 hours of placing the order, it doesn't get any faster than that. The carrier picked up the car in Phoenix, AZ on Tuesday night and delivered it to Dallas, TX by Thursday afternoon, it doesn't get any better than that. Communication from Direct Express Auto Transport was excellent, I felt like I was very informed and a part of the transaction. If you are looking for a reliable company, I would highly recommend Direct Express Auto Transport Poster: Richard B Date: 6/11/2009 Subject: customer care Review: Pickup and delivery occurred within specified pickup and delivery windows. Driver and crew were courteous and professional, and demonstrated care about the condition of my car. They kept in telephone contact during the time the vehicle was in transit and worked with my in-laws to facilitate delivery. Poster: nancy w Date: 6/11/2009 Subject: car delivery Review: the man in charge of delivering our vehicle was excellent at keeping in touch with us. He was on time and very professional.I also liked the fact that majority of the balance was to be paid when the car was delivered. other companies wanted the money up front which seemed risky. i checked your refernces on line and was very satisfied. will use same company again in the future. Poster: David Date: 6/10/2009 Subject: Great Service & Professionalism Review: The Direct Express Auto Transport team answered all my questions and was professional from start to finish. They promptly explained the process and got me in direct contact with the driver that would be handling my vehicle. I would definately use Direct Express Auto Transport again in the future. Poster: Mike Date: 6/10/2009 Subject: Move to Maryland Review: This was my first time using an auto trasport service. I feel fortunate that I selected Direct Express Auto Transport. The move went very smoothly, and unfolded just as Direct Express had explained. Poster: Nidhi Date: 6/9/2009 Subject: Excellent Service!! Review: Excellent Service!! I am really satisfied with the service. Very responsive customer service. Pick up on time and delivery much earlier than the expected day. Really recommend Direct Express to everyone. They are the best. I will only go to them the next time I need my car transported. Thank you Guys!! Poster: Jeff W Date: 6/9/2009 Subject: Thanks for making it so easy Review: I have never shipped a car before and did not know what to expect. I shipped a car from Chicago to Phoenix and one back. They worked it out that the truck that dropped my car off picked the other one up. Done in 20 minutes. Everything went just as promised. Great job. Thanks Poster: Jacob Williams Date: 6/8/2009 Subject: Shipped across the country Review: The price was a little higher than some other transport companies but it was worth it and the great reviews were right on the money! Once I paid the service fee, within a week I was contacted to let me know my vehicle had been assigned a carrier. From there the carrier service stayed in contact before the pickup and contacted me when the car was ready for delivery. They picked up my car one day after the first available day and it was delivered three days later. Even though I was not able to get my car for several days after it arrived, the carrier worked with me on storage and didn''t charge me any additional fees. I did not get the curbside delivery I had wanted but it was a small trade off for the no storage fee. I would definitely recommend this company to anyone else and will use them again when I need to ship my car. Poster: Brock Date: 6/7/2009 Subject: Great Experience Review: This was my first time organizing the transport of a vehicle directly, and it was a breeze! Their online form was a snap, and I had a quote within minutes and a pickup date assigned to me. I received an email when the actual vendor picking up the vehicle was assigned, and the driver called me the day before to arrange pickup of the vehicle. On the receiving end, the delivery was seamless and they worked around my hectic moving schedule with no complaints or problems on their end - I was treated like the customer. I would highly recommend this company for your move, it was easy, quick, and affordable. Poster: Paul Date: 6/7/2009 Subject: Very Satisfied Review: This was my first time shipping my car, and I chose this company based on the reviews here on this website. The entire process was very simple and their quotes were very reasonable. Their customer service is great too ... they were even available when I called with a question on Memorial Day. My car was picked up slightly early on Tuesday evening, since I had my first pick up date set to Wednesday. They only came early because they happened to be in the area. Of course, the shipping company called in advance to make sure this was okay with me. The movers were very polite and did a thorough inspection of my car before carefully loading it onto the hauler. They estimated that my car would arrive in a week, and the following Tuesday my car was dropped off in its original condition. I am very pleased with their service. Poster: Natalee Jones Date: 6/6/2009 Subject: Service Review: I was very happy with the service. I thought the price was very reasonable. They picked up when they said they would and they delivered my car on time. The driver was very nice and polite. Poster: Kevin Date: 6/5/2009 Subject: Move from NC to CA Review: Direct Express Auto Transport was just FANTASTIC! I called on a Monday and a driver came on Thursday, just 3 days later. People on the phone were incredibly nice and friendly. Driver called me 24 hours in advance and was very nice and prompt. He took exactly 5 days to get it cross country. Driver game the person picking up the car about 24 hours notice, as well. I could not have asked for a better experience and the price could not be beat. Two thumbs way up! Poster: Troy Sawicki Date: 6/5/2009 Subject: car shipping Review: Ashley was verry helpful and everyone else also. The car was delievered on time and driver was professional and helpfull no problems experienced. I would use this carrier again without hesatation!! Poster: P Austin Date: 6/4/2009 Subject: Great Support Review: This was my second time using auto transport and I can say hands down this was a very easy and safe process. I made contact to request shipping/transportation for my car and within three days I had an appointment for pick-up. The customer service was outstanding; they understood my request and gave me the best price out of three other companies. They made it happen on a short notice while keeping the cost down. The auto transporter made contact with me to set up an appointment for pick-up and the driver called within hours to verify location and pick-up time. The Driver arrived a little early, his truck was clean and he was very professional. The pick up was at my home and the driver made sure not to block the street when loading my car. Within in four days the same driver and truck was dropping off my car. The driver called with up dates with his estimated arrival. Again the driver did an outstanding job in off loading and parking my auto in the driveway making sure to not block the street. Auto transport made the whole process from start to end excellent, the cost very reasonable, very friendly customer service and my car was not damage. A Big Thanks to Auto Transport……. Poster: Danny Date: 6/4/2009 Subject: Making an A+ Review: Very satisfied with the service: courteous, professional, clear communication. Since the delivery is in residential area and hi-way near by is restricted to truck access the need to pre-determine the exact delivery location is evident. This arrangement could have been identified by the hauling company and exact location identified and communicated. If this was done at the initiative of the hauler it would have been an A+! Definitely recommend! Poster: L.Marynowski Date: 6/3/2009 Subject: Vehicle Transport Review: I was very pleased. The driver was very accommodating at pick-up, and there was no problem on the delivery end whatosever. The office staff was wonderful- very efficient, very helpful, and courteous. I will definitely consider using your service again in August. Poster: Alan Yoke Date: 6/3/2009 Subject: Good review Review: This transaction was very good; I've delt with other delivery companies and had issues. I would do business with them agian. When I paid the driver the cash due; he counted the money and put it back in the bank envelope. He called me the next day to inform me he found my dirivers license in the envelope. He put it an envelope that same day and 48 hours later I had my dirivers license back. I do appreciate him going the extra to return these to me. Poster: Ted Date: 6/2/2009 Subject: Great Company!!!!!! Review: I was relocating from San Diego, CA to Florida and Direct Express Auto Transport helped a great deal. They were fast and reliable and would refer them to anyone that may be thinking of transporting their vehicle. I received my car faster than the relocation cube that arrived at my house……..6 days from california to florida! Being new at transporting a vehicle, I was pleased to find a company that was reasonably priced and patient. I obviously searched around for the best price and several companies to choose from. There were many choices and different pickup/dropoff times to think about (e.g. How long till they pick up the car? How long for the transit? How will it be transported? Will they pick up my car or do I have to drop the car off? When will i get my car?) Well, I did some checking out (through many patience-testing questions) and Direct Express Auto Transport had least amount of transit time, least amount of days to pick up and drop off my car. They were even able to price match a competitors quote. The transport was an open trailer and my car was picked up at my front door in California and dropped off at my front door in Florida in excellent condition in 5 days. During the time of transit, I was alerted by Direct Express with all and any transit changes, duration of transit, and locations where the transit truck may be at any time during the transit across the country. Direct Express Auto Transport is an EXCELLENT AND RELIABLE company. The staff is knowledgeable and patient with any question. I was EXTREMELY HAPPY AND COMFORTABLE with their service and would definitely refer anyone to use Direct Express to transport their vehicle. As a matter of fact, I have already referred two of my friends to use them. Poster: Diane Date: 6/2/2009 Subject: Auto transport Review: The service I received was excellent. Thye driver was prompt and pleasure. The office staff was informative answering all question in a knowledgeable manner. I was very happy with the service and will reccommend this company to all my friends and family Poster: Oliver Date: 6/1/2009 Subject: Big Surprise! Review: I had checked many of the auto carriers, and found this one that was rated an A by the BBB. That was important to me, and the quote was cheaper than another quote I'd received. A few others were a bit cheaper,but in checking their ratings, I found them to be poorly rated vs. Direct Express. Some of them even called and tried to lead me in their direction by saying anyone who was cheaper would be bad news. I found that fishy. So we went with Direct Express, and called to make the arrangements. The people on the phone were great, and were very positive when we said we'd have to call in some additional information before the car was picked up.Everyone I spoke with was professional and fun. The first day the car was available to be picked up was on a Monday. And they picked it up on Monday! We had the car on Tuesday, in great shape, and were so surprised that it was so fast. We expected it to take at least three or four days. We would absolutely use Direct Express again, and gladly give this company a great pat on the back! There's a good reason for the "A" rating at the BBB - it doesn't get any better than this. Poster: Barbara Martinelli Date: 6/1/2009 Subject: Service exceeded expectations! Review: Fantastic service from beginning to end! (redacted)I could not be more pleased with their service. Lots of clear, relevant communication from the driver (Jerrad). He called when he said he would. He arrived when he said he would and he provided updates along the way. Driver was knowledgeable, skilled and used extreme care and finesse to get our vintage 1971 Bonneville (the size of a boat!) on and off the hauler. Car arrived from Central Florida to West Michigan in less than 48 hours. Professional and friendly. Wouldn't hesitate to use this service again. As soon as I met the driver, he earned my complete confidence and trust to transport our rare, vintage vehicle. Thank you Jerrad (redacted) and Direct Express Auto Transport for a safe and smooth transaction from start to finish. Easy online ordering, reasonble price, great communication, safe delivery. What more could you ask for. Thanks again! Poster: David Gaddie Date: 6/1/2009 Subject: Excellent Service Review: Auto Transport did an excellent job. Everything delivered as promised. The driver, Edwin, couldn't have been more helpful. He gave me his cell phone for the truck and I was able to keep track of his location so we knew exactly when the car would arrive. Poster: D Yahr Date: 6/1/2009 Subject: Review Review: I had never transported a vehicle before and Direct Express Auto Transport made the experience very simple. They were friendly, courteous and knowledgeable on the phone and were able to accommodate me even when the dates I needed for the move changed. They found a transportation company quickly and the driver contacted me as scheduled and delivered the vehicle exactly on time, even with the Memorial Day holiday involved. The car was a bit dirty upon arrival, but that was not unexpected. Only minor glitch was that the driver locked the car key in the car and had to call a locksmith service to get it opened upon arrival. Otherwise, there were no issues. I would certainly use Direct Express again as the shipment turned out to be quite reliable at what I felt was a reasonable price. Poster: Horace Noble Date: 5/31/2009 Subject: Auto Transport Review: I contracted with Direct Express Auto transport to ship my car from chattanooga Tn. to Las Vegas NV. The price was competitive and the experience was delightful. The car arrived one day earlier than I expected. The driver made excellent time. The car arrived OK with only dirt from the road trip, which was easily removed with a wash. I will use again if the need arises. Poster: Peggy Date: 5/31/2009 Subject: Car delivery Review: We transported a new Volvo S40 from Northern California to Chicago Illinois via Direct Express Auto transport. Their quote was not only reasonable they efficiently picked up the vehicle from the dealership about 3 days after I made the arrangenments. The car arrived in perfect shape to my daughter 5 days later. She arranged the drop off by reaching drivers by cell phone and the transition was smooth and efficient. Would totally use this company again and the dealership was equally impressed and may use them also in the future Poster: Wells Wholesales Date: 5/31/2009 Subject: Getting vehicles with no hassles Review: have had several bad experiences in the past when I have bought vehicles out of state trying to get them sent to me. If you leave a vehicle in storage for too long it gets expensive and all I wanted to know is could they pick it up within 10 days. Simple right? Well they would lie and say yes then they would want more money for a guarantee of pickup. DIRECT EXPRESS WAS NOT LIKE THAT. They did exactly what they said they would do. In fact I was shocked that they got a driver so quick. And (redacted) brought the car was so nice and helpful. The driver was even early and he even called to see if it was ok to bring it early. He was so nice on the phone and also in person. We have gone to several states to pick up vehicles ourselves and now we don't have to spend all of our time and money. We can call on DIRECT EXPRESS. Thanks so much for all of your help and for being there when we needed you. Sincerely, Dorothy Wells Wells Wholesales Brandon, MS Poster: pitr conroy Date: 5/31/2009 Subject: vehicle transport Review: My truck was picked up the day agreed upon and delivered to my house 2 days later. It was in fine condition. I would use these folks again-if needed. The cost was $550 in total, which was more than I had hoped to spend, but it was nearly $100 cheaper than all the other quotes. The folks answering the phone were great, as I had never shipped a vehicle before, and they led me through each step. Poster: James Costa Date: 5/30/2009 Subject: My transport experience Review: I had never shipped a car so I was a little nervous. I did a google search for auto transport and I decided to choose Direct Auto Transport. Their customer service was very professional and knowledgeable. The driver picked up my wife's car right down the street from us (we live on a narrow street, so I could understand it being difficult to get a big truck down it). Within minutes the car was loaded and headed for it's new destination. We drove our other car cross-country and i was a little worried about the timing. But it all worked out perfectly. I received a car from the driver letting me know he would be delivering the car to our new address the following day/ We met him outside our apartment complex, unloaded the cars and signed off on the paperwork. Overall, a wonderful easy experience. I would not hesitate to use Direct Auto Transport for any future needs. Poster: Allen Jenkins Date: 5/30/2009 Subject: Great Deal Review: I was going to fly to NJ to get the car and drive back to TN. After getting a quote of $575 quickly changed my mind. Best part was the car arrived faster than I could of cordinated the trip. Thanks Poster: BRIDGET Date: 5/29/2009 Subject: GREAT SERVICE! Review: THIS WAS MY FIRST EXPERIENCE WITH ARRANGING THE TRANSPORT OF A VEHICLE. THE STAFF WAS VERY HELPFUL AND FRIENDLY WITH ALL MY INQUIRES. I CHECKED WITH OTHER TRANSPORT SERVICES BUT FELT CONFIDENT YOUR COMPANY WAS RELIABLE AND YOUR PRICING FAIR. THE BBB RATING WAS VERY IMPORTANT IN MY DECISION TO GO WITH YOUR COMPANY. PICK UP & DELIVERY WAS ON TIME WITHOUT ANY INCIDENT. WOULD GLADLY USE YOUR COMPANY AGAIN AND WILL RECOMMEND YOUR SERVICES. Poster: Kimberly Date: 5/29/2009 Subject: Great Experience Review: Excellent service throughout. My car was picked up the same evening I placed the order (a Monday) and delivered before noon on Wednesday in the same condition as when it had been picked up. Both the main office and the driver kept in good contact with me. I would definitely use this service again in the future. Poster: Leah Date: 5/29/2009 Subject: Great Service Review: This was a great way to transport my vehicle across country after graduating college. It was resonably priced. The driver was very professional and pleasant. I would use them again! Poster: Nan Date: 5/28/2009 Subject: Fast and reliable, professional service Review: I shipped my car from Milwaukee to San Jose in May. I used Direct Express Auto Transport last year, it took me more because of the fuel price. But this time it was quite affordable. I like that you can obtain quote directly from the website instead of sending emails. The service is quite professional. They will assign a truck the day before the pickup. Although they said there should be a 7-day window for the pickup, they typically came on the first day available. Then the delivery took 5 days. I would highly recommend this company for car-shipping. Poster: Amy Tong Date: 5/28/2009 Subject: Fantastic service! Worth the price! Review: I was in a rush to get my car shipped out to NC from CA, and Direct Express Auto was able to secure a carrier within a day and my car was literally ready to be picked up when I got off the plane. I was skeptical at first of getting my car shipped (my mom had shipped her car once before, and not only did it take the other company a month to do it, the car also felt like it drove differently afterwards), but now I know that there was no need to be. The service from Direct Express Auto was alway courteous and prompt- and I would use them in a heartbeat in the future! Poster: L.H. Guerra Date: 5/27/2009 Subject: Highly recommend! Review: Excellent service all-around! I called the main number a couple of times prior to booking just to get some questions answered and it was great to have the phone answered by a real person who was helpful and pleasant. Wayne, the vehicle transporter, was professional, knowledgeable and courteous. I felt very comfortable entrusting my vehicle to him. His communication was excellent. Wayne called me two days before the pick up date to determine a convenient time for me. He called me the day of the pick up and let me know his estimated time of arrival. He called a day before drop-off to arrange a specific drop-off time. He delivered the vehicle in perfect condition. Before booking with Auto Transport Direct, I compared prices and reviews of other transporters. Auto Transport Direct was one of the less expensive transporters but had consistently high reviews. Now I can vouch for it! I highly recommend Auto Transport Direct and driver Wayne! Poster: Robert Audish Date: 5/27/2009 Subject: Car Transport form N.Carolina to California Review: This was our 1st time using an auto transporter. We went on the internet and got phone #s of the top 5 transporters that came up. We called all 5 and got estimates. They ranged in price from $725.00 to $1195.00. All of them offered about the same service. The more expensive services tried to warn you off of the cheaper ones by saying they would impound your car for days before being transported. That was not the case at all. We decided to us Direct Express Auto Transport for $725.00. It was an excellent choice. The contact people helped us with everything we needed to know. The pickup and delivery dates were set and everything went like clock work. The car was on its way to California as soon as it was loaded on the transporter. The driver was very professional and friendly. One week later the car is delivered to my son, a little dirty from going coast to coast, but in excellent condition. My son was very pleased with the delivery. We would use this company again if the need arises. Everyone we spoke to was very informative, friendly and helpful. This is a very good company that offers an excellent service at a very reasonable price. Very satisfied customer Robert Audish Poster: Nelson Date: 5/27/2009 Subject: Direct Auto Transport service Review: I would definetely use your service again if needed. I practically just made the phone call to Direct Express Auto Transport, got the quote, I liked the price and after that, i just waited. I got two e-mails (order confirmation) and ( company assigned to transport my vehicle). Since this is my first time transporting a vehicle from another state, I was a little worried because the driver did not call me to inform that he had picked up my car. I called the transportation company''s dispatcher and she gave me the driver''s name and cell phone number. I called the driver and got the information regarding the date of arrival. I was not in a rush, so i did not bother to call after that, but surprisely my vehicle arrived within a week from Ohio to Los Angeles - California (door to door), paid the driver, COD and got my car. Excellent service. Poster: William Ambrose Date: 5/27/2009 Subject: Customer service Review: I don't have my contract and notes with me while completing this survey, but I would like to say the your office personal were great with communication and followup and answered all my questions. Thanks for all your help in getting the car delivered. Poster: Nancy Date: 5/27/2009 Subject: Thanks Auto Transport Direct Review: We shipped the car because my daughter has a clinical assignment in Las Vegas this summer. She is under 25 years old and after many hours of research it became clear that renting a car was going to be ridiculously expensive. That is when I started looking into alternatives. I would definitely use Auto Transport Direct again. Their rate quotes were definitely competitive (and in some cases lower) than others I received. Even though I live on the east coast and they are located on the west coast, there was no difficulty in contacting them. I contacted them by phone at roughly 7:30am west coast time. Not only did someone answer the phone but they indicated that I could expect to hear from the actually trucker in a few hours. In less than an hour I had been contacted by the trucker and arrangements for pick-up had been made. The car was picked up two days later in Rochester, NY and arrived 6 days after that in Las Vegas, Nevada. The trucker was personable, helpful and reliable. While the car was a bit dirty when it arrived (to be expected from the weather conditions) it otherwise arrived in the same condition it left in. At every step this was a pleasant experience- from using their website, to the personal phone contact, to their location of an responsible trucker. I have already been telling people about them and will continue to do so. Poster: Alice Hernandez Date: 5/27/2009 Subject: Pick up and Delivery of Antique car Review: Going through this company couldn't have been any easier than if we had picked up the Antique car ourselves. Car was transported with excellent care and storage. Will gladly deal with this transport company again should I need and pick-up and or dellivery of a vehicle again. A pleasure to deal with this company. Poster: Gordon Rector Date: 5/27/2009 Subject: Delivery Review: Overall experience was great. It was my first time ever using a carrier before and it when very smooth. They were right on with any information I needed and very quick. If I ever need them again I will not hesitate to use this company. I am always a little leary of ordering anything online but this adventure worked out great. Thank you Poster: abp Date: 5/26/2009 Subject: Fantastic Transport Review: I had heard a lot of horror stories about other car shippers. My experience was probably the easiest part of my move. They picked the care up right on time and actually had it there early. I will definitely use them again. ABP Poster: Ricky Robinson Date: 5/26/2009 Subject: Auto Delivery Review: Just a note to let you know how please I have been with your service. The car shipped out of Phoenix, AZ. Friday and arrived in perfect condition Monday in Panama City, FL. The driver "Mike" was very nice and knowledgeable. He called on Sunday to let me know he planned to be in Panama City Monday evening. Then he called again Monday about 2 hours out and again 20 minutes out. We met and offloaded the car. He went over the paperwork with me and we checked out the car, it was in perfect condition. Just a perfect story of how nice it can be to buy a car and have it shipped by Direct Express Auto Transport. This is the second time that I have used this company and recommended your company highly to anyone interested in shipping a vehicle. Poster: Rubye Ellis Date: 5/26/2009 Subject: Professionalism..... Review: My experience with Auto Transport was professional from beginning to end..... In years past I have used one particular transport service of which I had been very comfortable..... However, when I contacted them concerning this particular delivery, I felt a bit uneasy about their lack of professionalism and cost..... In searching the internet I just happened upon AAT and decided to contact them..... Believe me, I was SOLD OUT- their willingness to hear me out and help me, their professionalism, their superb low cost, their immediate confirmation- WOW, I have found the company which can serve me as well as my friends in the future.... The transporter was excellent and also very professional.... AAT, it was a joy working with you all..... Thank you!!!! Poster: Jeffrey H Date: 5/25/2009 Subject: Perfect Review: Ok, I admit that I often get nervous using the low cost provider for anything. Direct Express was $125 cheaper than the next lowest quote. I researched this website and as always, I read only the negative reviews. Direct Express seems like a high volume operation and I am sure every now and then a customer's expectations are not met. And I am sure that every now and then a customer's expectations are unrealistic. The negative reviews I read seemed to have an element of the unrealistic expectation on the customer's part. I don't think I read anything about damage problems - which was really my primary concern. I spent a year and a half restoring my vehicle - I did not care if it was a few days late - damage was the more important issue. As it turns out, using Direct Express also was very, very fast. Four days from a small hard to reach location in CT to my home in MI. Driver (Peter redacted), was very courteous and called ahead of time to arrange pick up and delivery. I could not have asked for better service (redacted). All of these Transport Brokers use basically the same business model. They take your order and post it for independent drivers to pick up. Why pay $125 more to another broker when in the end your car will likely be picked up by possibly the same driver? And, I'm not sure I see the advantage of using a company that claims to use all their own trucks. Some of those companies may take your car to a central staging city for unloading, then reloading to a truck heading to your city. The key to reduce risk and improve delivery times is not to have your vehicle loaded and unloaded more then once - if at all possible. And just because the company that takes your order also owns the truck - why does that necessarily mean a better experience? If I was transporting a $12M Ferrari, I might use a custom carrier with enclosed transport that specializes in high end vehicles....but for more routine transport, and a low cost / high quality provider - Direct Express would be my choice. Poster: K Mazzu Date: 5/23/2009 Subject: Excellent experience! Review: This was my first experience transporting a car, and I'm very surprised at how easy it was. I read some of the reviews on this website, and some were quite alarming. I chose this company because they had great reviews, and the price was very competitive with other companies. Use this company with confidence! Poster: Jennifer Date: 5/22/2009 Subject: Prius from MN to CA Review: The service was very prompt and professional. I was very satisfied and would recommend them. We chose them because of their good ratings on transportreviews.com and the Better Business Bureau. Poster: Erin Holmes Date: 5/22/2009 Subject: Reliable Way to Ship your Car! Review: I couldn't have been more impressed! They picked up the car right away in Michigan and it arrived in California two days before the scheduled drop off date. The price was certainly reasonable and my car arrived in pristine condition. Also the customer service was perfection! I would certainly use this company in the future! Poster: TUNG NGUYEN Date: 5/22/2009 Subject: My experience with Direct Express Auto Transport Review: The company provided prompt custmer service and their price was competitive. The car was delivered right in front of my residence in a timely manner by the truck driver who was professional and kept frequent contacts with me a day and hours prior delivery. He even offered to drive my car into garage that he did. I was completely satisfied with this company. I will use Direct Express Auto Transport again and would like to recommend it to my friends. Thank you Poster: Maria Date: 5/20/2009 Subject: Excellent service!!! Review: First time shipping/transporting a car. Very good experience. The driver (Michael) was excellent. Pick up was well coordinated. I chose (redacted) based on the numerous excellent reviews. Their service match the reviews. Highly recommend to others and will happily use again if needed in the future. Thank you very much and kudos to Michael the driver. Poster: EG Date: 5/19/2009 Subject: Long Island to L.A. Review: I called on a Saturday for a NY/Los Angeles car ship and was helped by two different gals who were both terrific. My son''s car was ready to ship, so they said they would start trying to find a carrier immediately. They arranged a Monday pickup, and then the owner/driver called on Sunday and asked if he could pick up late that afternoon, which was great. He was very pleasant and thoroughly examined the car for bill of lading. He handled this very temperamental modified car easily. When I called him on Thursday, he anticipated a Monday dropoff, which was later than his original Saturday estimate. However, since we were willing to travel a bit to get the car sooner, driver agreed to a Saturday morning dropoff about 50 miles short of the planned dropoff, west of the Los Angeles traffic, which worked for everyone. Communication was great and price was great at $850 total. Car was really dirty and sandy from the desert, but I guess that was expected using an open car carrier across the southwest. Would definitely use DirectExpress to broker my transport again! Poster: marianne Date: 5/19/2009 Subject: Thanks! Review: Talking with several auto transport companies was nerve-wracking. Once I "pulled the trigger" and lined up Direct Express Auto Transport, events happened quickly and efficiently. Wish I'd done it sooner and not become overwhelmed by comments from so many other transport companies. I'm very appreciative- - -Thank You! Poster: Chris P Date: 5/18/2009 Subject: MA to CA Review: I would high recommend using Direct Express. Other carries may require you to pick up your car at a remote location, however Direct Express are truly a "door-to-door" service. I even had to re-schedule my pick-up date, which was not a problem at all. The customer support group were understanding. I received my car on time, and it was in an excellent condition. Poster: Sabrina Date: 5/18/2009 Subject: AWESOME EXPERIENCE!!!!!! Review: DIRECT EXPRESS WAS THE BEST EXPERIENCE FOR ME@!!!! THEY HAD A TRUCK FOR ME 20 MINUTES AFTER I BOOKED WITH THEM!!!! THEY PICKED THE PERFECT PERSON TO TRANSPRT MY CAR (redacted). HE KNEW exactly what he was doing and did an EXCELLENT JOB transporting my car. The car got their earlier than I expected and had not one scratch on it. I will definitely reccomend direct express to others and I will definitely use Direct Express again!!!! THANK YOU SO MUCH Direct Express(redacted)! Poster: Ratna Date: 5/18/2009 Subject: Excellent service Review: I received the best service ever. To be frank, I have to reschedule the pick up day of my vehicle and when I called the customer service the treatment received was good. The customer service agents were very helpful and rescheduled the appointment with no silly questions asked. The vehile was received in perfect condition. I would recommend others to use this service. Poster: Komi Date: 5/18/2009 Subject: Keep up the good work!! Review: Keep up the good work!! I really like the service provided by Direct Express Auto Transport. My vehicle was picked up on time and was at destination the same day. In addition, I like the fact that it was easy for me to track and find out exactly where the vehicle was at any time by directly calling the driver who was a very nice person. Poster: Sandeep Date: 5/17/2009 Subject: Best service Review: The service by Direct Auto transport was excellent, they were able to get my car picked up within one day of scheduling my vehicle. My vehicle was delivered within couple of days after that in same condition as it was picked up. There were no hidden costs involved, but was quoted to me, that was charged and customer service was great and prompt and moreover they were very courteous. If needed surely i will use them again. Thanks and Regards, Sandeep Poster: Laszlo Date: 5/17/2009 Subject: Direct Express (redacted) Auto Transporters Review: We chose Direct Express to handle the shipping of my daughter's car from Virginia to California. (redacted) We were told that it could take from 1 to 7 days for the car to get picked up after the available date and then 7 to 10 days to get it to California. My daughter got a call two days before the available date and was asked if the car could be picked up the next day, that was ok with us. Promptly at the arranged time, Cedric was there to pick up the car. He was friendly, courteous and professional. 6 days later the car was in California! The whole transaction could not have gone smoother. Thanks to Direct Express (redacted)for a job well done. I will use them again if need be. With all the auto transporting companies out there, which one do you chose? We rolled the dice and came up with sevens! Thanks again! Poster: Hal Goebel Date: 5/17/2009 Subject: Auto Delivery Review: Since I was surprising my Wife, this transaction took a great deal of cooperation between the Dealer, the Transport Company, and the truck driver in order for it to remain a secret. Since bad weather was predicted in the Midwest at the time of pickup, the driver arrived early, loaded, and drove non-stop to Tucson. My Wife was surprised and I was too. On the day of delivery, the driver encountered some difficulty with another enroute pick-up and could just as easily have made my delivery the next day which would still have been a head of schedule. Iinstead, he delivered the car in perfect condition later that evening. I was very pleased with the service and the friendly cooperation of everyone involved. Poster: Moe Hernandez Date: 5/17/2009 Subject: Satisfied Review: The overall experience was very satisfactory. The driver was courteous. The price was good. The customer service staff was very good and informative. Would recommend this company. Poster: M. Mingos Date: 5/16/2009 Subject: Direct Express Auto Transport Review: I was very happy with Direct Express Auto Transport; the staff was very helpful and friendly. The carrier (redacted) did an excellent job transporting the car. Richard kept me informed of his time schedule and gave me a call an hour before he arrived. I will definitely use Direct Express again. Poster: Roy Date: 5/16/2009 Subject: Car Transport Review: A pleasure to use this company. Outstanding service and the most polite driver I have ever come across. I would use them again without hesitation. Finally the price was the best I could find anywhere. They were so good I recomended them to a friend who had a similar experience as mine. Poster: john perrone Date: 5/15/2009 Subject: helpfulness Review: Daniel, the driver was so very helpful. He showed me some of hard things to comprehend for an old timer like me. The overall experience of having your car shipped coast to coast is a little overwhelming. Fortunately, it was a very delightful experience for me. Poster: tomhess Date: 5/15/2009 Subject: truckdriver Review: your drivers were exellent,and very nice guys,would use ya again with out a doubt, thanks for every thing, i just wish the the person i bought it from were just as truthful,oh well i learned my lesson Poster: Frits Dautzenberg Date: 5/15/2009 Subject: Experience summary Review: This is the third time that we used Auto Transport Direct. Pick up arrangements were easy to make by email. Everything was handled in a professional way. Transporters were all friendly and courteous. Poster: B COHOON Date: 5/14/2009 Subject: VERY COMPETITIVE AND FAST Review: WAS VERY ANXIOUS TO GET MY CAR DELIVERED BECAUSE I DID NOT HAVE THE TIME TO FLY AND SEE IT IN PERSON. THE CAR WAS PICKED UP WITHIN THREE OR FOUR DAYS AFTER I HAD FIRST CALLED TO ORDER. I HAD NO IDEA HOW LONG IT WOULD TAKE TO SHIP HALF WAY ACROSS THE COUNTRY AND WAS PLEASANTLY SURPRISED WHEN THEY CALLED AND SAID THAT I WOULD HAVE THE CAR WITHIN TWO DAYS. THE DRIVER CALLED AND EXPLAINED THAT HE WOULD BE IN KANSAS CITY ABOUT TWO IN THE MORNING AND I ASKED THAT WE SET UP DELIVERY AT EIGHT THAT MORNING, HE REPLIED THAT WAS FINE AND WAS ON TIME. MY CAR WAS DELIVERED WITH NO ISSUES AND WAS EVERYTHING I HAD HOPED IT WAS. THE BEST PART OF THIS WHOLE TRANSFER WAS THE COST, IT WAS ABOUT HALF THE COST OF FOUR OTHER BIDS THAT I HAD GOTTEN PRIOR TO FINDING THE DIRECT EXPRESS CARRIER. I WILL USE THEM AGAIN AND HAVE ALREADY RECOMMENDED SAME TO SHIP THE CAR THAT I JUST REPLACED. I FEEL CERTAIN THAT I WILL BE EQUALLY IMPRESSED WITH THEM IN THE FUTURE. Poster: David Date: 5/14/2009 Subject: Houston to Las Vegas Review: I purchased a car out of state through Auto Trader. Direct Express Auto Transport provided reliable and quality service for a competitive price. The vehicle was picked up on time from the dealership and delivered to my door with no issues. Poster: Rick Jones Date: 5/13/2009 Subject: Great Service! Review: This was one of the easiest transactions I've made...got an instant online quote and received an email the next morning saying my car had been assigned a transport. The transport driver (Eric redacted) contacted me several times to update his arrival time to make sure I would be available. When he arrived, he was extremely courteous and helpfu,l and obviously very knowledgeable about his business. Total time from placement of order to delivery - 5 days! Much faster than some of the other companies I checked with. Thanks for everything and I will definitely use your service in the future if the need arises! Poster: J. McCormick Date: 5/13/2009 Subject: Great Service Review: Great service at a resonable price! The car was delievered on time and in good condition. The driver used was very willing to meet our schedule on both ends of the transport, and contact was made several time over the transport process to provide updates. This is the second time we have used Autotransportdirect, and we will continue to use them in the future. Poster: Julie Giacobbe Date: 5/13/2009 Subject: transport of car Review: I was really surprised at how easy the transport process was. The driver of the truck was very nice and prompt. I would use them again if and when the need arises. Poster: Jeff Baxter Date: 5/12/2009 Subject: Excellent Service Review: Picked up right on time, delivered early, great communication by driver, plenty of notice. Can't say enough good things about this company and driver, made my cross country move easy! Poster: Leon Giesecke Date: 5/11/2009 Subject: Extremely Profesional Review: Car Arrived on time, Driver was very courteous and kept me informed with the entire process. I was apprehensive about purchasing a product online, with the transport assitance, the process was eased. I would recomment Direct Express to anyone. Poster: Will Date: 5/10/2009 Subject: Great experience. Review: I was a little nervous about shipping my car cross country, but a friend of mine recomended this company. I am so glad I chose to ship my car with Direct Express Auto Transport. They had the best price and their service was great. Everyone that I talked to in the company was friendly and so willing to answer all of my questions. The driver was great, he kept me up to date with his progress cross country. This was very important to me because I was driving cross country at the same time, and I wanted to make sure I got to the destination before he did. I would absolutely use Direct Express again, and I recommend them to anyone looking to ship their car. Poster: Wayne Wiksell Date: 5/9/2009 Subject: Good job-great delivery Review: Direct Express Auto Transport is a great company to use. I arranged the whole shipment on-line, quickly and easily. (redacted) They did a great job. Gabriel brought our car to within 1 2/2 blocks of our house even though I volunteered to walk a half mile to a spot that would be easier for a drop off. He is very thorough on the vehicle inspection both on pickup and delivery. He is fast, efficient, very polite and totally customer service oriented. I would use him again without hesitation! Thanks to Gabriel! Total cost was $550 plus I "turbo-charged" it for an extra $50. The order number was 58135. Pickup was in Ohio and delivery was to Iowa and the total time for delivery was two days. Thanks Direct Express! Poster: B Gomez Date: 5/9/2009 Subject: Service Review: Hello just wanted to state that I was most impressed by the pricing of the transportation and this was the primary reason I contacted your service. The followup call and my mechanics were also surprised about the cost associated and wanted to be able to contact the driver and his service again in the future. Thanks again for making this process easy ... BG Poster: Archer Dodge Date: 5/8/2009 Subject: GREAT!!!!!! Review: This was one of the easiest transports we have done! I called for quote, it was handled in a very professional yet friendly manner, and handled quickly. The car was picked up from the middle of nowhere Tennessee, and delivered to Houston , Texas within 2 days of pick-up. Driver was friendly and professional also! I am all around pleased. I had to call in for info to the shipper, to reassure myself that all was well before the pick-up. The lady who helped me recognized the deal before I even gave details, and was helpful too! Very pleased overall, and would highly recommend to anyone needing transport. We are a franchise dealership in Stafford Texas, suburbs of Houston, we transport stuff all the time, but usually just new cars coming in, or from local auctions that are driven to the dealership. I wish we could use these people more!!!! Poster: Chris Date: 5/8/2009 Subject: Door to door service at a reasonable price! Review: I checked reviews on multiple companies before shipping and this one appeared to be at the top. Now, I'm adding another positive review to their impressive list. Direct Express Auto Transport is extremely fast and professional. Within a couple of hours after booking the move online there was a carrier assigned and ready to pick up my vehicle the same day. (redacted) The driver let me know the date/time he was arriving and showed up on schedule. Poster: Theresa Date: 5/8/2009 Subject: My experience with my transport! Review: I was very pleased with the pickup and delivery of two of my vehicles. The transporter was very knowledgeable and curtious and an excellent driver. I found the price to transport my vehicles very fair. Also, I was quite suprised at the quick response to the pickup when I called, it was just a day before they found a transporter to transport both of my vehicles. I thought it might be a week or so to find a transporter, but to my pleasant surprise, if was only a day or so. They kept me informed at all times to let me know the pickup, delivery and times. The transporter (driver) helpful explaining the transport, etc. I would hire them again! Thanks! Poster: Sharon Greenberg Date: 5/7/2009 Subject: My Car Shipment was A Fabulous Experience! Review: It was a great experience. My car had been in an accident just prior to my move, so it had to be picked up at a body shop hundreds of miles from where I lived at the time. When I called the company they assured me that it was not a problem and rescheduled my pickup. I was contacted when they had scheduled my pick-up. Everything went as planned and my car arrived a day earlier than they had said. It was in perfect condition. I would HIGHLY recommend them! Poster: finelli Date: 5/7/2009 Subject: car transport Review: Excellent compay. Got it from the internet and was not sure of reputation. Read reviews and went with the company. Fabulous. Wonderful communication with contact person, kind and cooperative driver who called, came on time, delivered on time and overall experience was wonderful. Very highly recommended. Poster: Jim Date: 5/6/2009 Subject: Trasnsport Review: They picked up on time and delivered early. Thought it would take a day or two longer than it did. Had absolutely no problems. All questions were answered promptly. Poster: Jim N Date: 5/6/2009 Subject: Fantastic service Review: The driver was very experienced and very energetic. He carefully loaded our son's '67 Mustang and delivered it to him without a strach! We were extremely pleased and would use Direct Express Auto Transport again in a heartbeat. Poster: Bob Date: 5/5/2009 Subject: Great service Review: We are very happy with this mover, they do just what they say they will do. They called the person that we bought the truck from and called us 2 times to let us know where they were and when they would be here. The driver Gary was very nice and a big help. We would use then again. We had 3 other movers that wouldn't return our calls or give us a price then want to up the price. Direct Express was not only great they were also the best price, what more could you want? Poster: Jeanette Reinke Date: 5/5/2009 Subject: Review of service Review: My experience was a very positive one. Never having done this before I wasn't sure what to expect. The person I spoke to over the phone to start this whole process was very polite and informative. She answered questions very completly and she was not in any hurry to get me off the phone. Time was not an issue. When I was contacted by the people who would be picking up my vehicle, once again very pleasant, polite and helpful. They called me when they were coming and gave me an approximate time for their arrival which was very accurate. When they got to the destination where I could bring them the vehicle, they called me. They waited on me instead of having me wait on them. This was greatly appreciated since I had to leave work to bring them the vehicle. They were able to get within 1/4 of a mile of where I was at. They took the time to go around the vehicle and inspect it with me and made notations of any defects. As I watched them load the vehicle, they took their time and made sure that it was secured properly and even little things that seeing that the antenna was not going to be damaged. They treated the vehicle with respect. When they reached the destination, they were just as courteous. They made arrangements to meet the party on that end and again went over the vehicle's condition with them. Both of us were very pleased . Also as for the cost of service, I found it to be very reasonable. I had peace of mind that for the price I was paying that everything was safe and secure. The company was insured and I didn't have to worry about adding additional miles to the vehicle by having it driven to it's destination. Over all I cannot think of any complaint I have with the company, the people or the service that I received for the money that I paid. Poster: MARILYN LABENDZ Date: 5/4/2009 Subject: GREAT REVIEW Review: THIS WAS OUR FIRST TIME TRANSPORTING OUR CAR. IT WAS A VERY EASY, NICE TRANSACTION. THE COMPANY KEPT ITS WORD ON TIMING, COST AND SERVICE. MOREOVER, THEY WERE POLITE, FRIENDLY AND MADE US COMFORTABLE. WHEN WE TOLD SOMEONE THAT WE HAD GOTTEN THE COMPANY OFF OF "GOOGLE" THEY WERE APPALLED THAT WE WOULD TRUST A "BLIND" COMPANY WITHOUT RECOMMENDATIONS. WE ARE SO VERY HAPPY WE DIDN'T LISTEN TO THEM AND CANCEL THE APPOINTMENT! WE ARE ALREADY MAKING ARRANGEMENTS FOR A RETURN TRANSPORT FOR NEXT YEAR. WE ARE FULLY CONFIDENT THAT THE SERVICE WILL BE AS GOOD, IF NOT BETTER. USE THEM! THEY ARE GREAT! Poster: Tim Holland Date: 5/4/2009 Subject: Michigan to Arizona Review: Placed order request late on Friday and was contacted by driver by Monday morning. The $650 cost was a good price. $150 due at pickup and $500 due at delivery. The trucking company (redacted)was great. They picked up the car later on Monday afternoon. The driver, Ed, worked with my 78 year old mother-in-law to get the car to the trailer. Ed let us know that he would be to Arizona either late Thursday or on Friday. He contacted us on Thursday morning and told us that he would be able to get in that night and let us know where we could meet him. We were very happy with the whole process. Poster: steve Date: 5/3/2009 Subject: A+ Review: Will use again for my next ransport, prompt courteous service. The car was picked up on time as quoted and delivered earlier than expected. Very professional company, would highly recommend to others Poster: HAM Date: 5/2/2009 Subject: Great Service Review: I recently shipped a vehicle for my parents from NYC to Atlanta. This was my first time transporting a vehicle, and I was very impressed with the service received from Direct Express. I received email s and telephone calls advising when a carrrier was identified, and that vehicle would be transferred as directed. To my surprise, everything happened so fast, and so seamlessly, that I was not fully prepared when the vehicle reached to its destination earlier than anticipated. The company worked with me to make arrangements to get someone in place to sign for the vehicle. I would recommend Direct Express Auto to anyone who has the need to ship a vehicle cross country. Thank you Direct Express for making my parent's move a seamless one. Poster: Steve Janowetch Date: 5/1/2009 Subject: Awesome! Review: I have purchased several vehicles online over the last few years and have had varying degrees of luck with various shippers and/or brokers. I decided to go with Direct Express based solely on their ratings on this website. From the initial phone contact to the final delivery, I was extremely pleased with the whole process. The vehicle was picked up in California on the day and time it was promised, and was delivered to me in Texas the same way. Kudos to transport company (redacted)as well. The driver was always reachable via cell phone, was very friendly and informative, and was just a great guy all around. The car arrived in the same condition it left in as well, with a well detailed condition report. Poster: Lavell Date: 4/29/2009 Subject: DIRECT EXPRESS IS THE BEST!!! #1 Review: Direct Express AT is the best. This was my first time transporting a car and they made it so easy. The price was the best on the web also. No taking your car to some terminal or having 3 or 4 different drivers handling your car. The same driver that picks your car up, drops it off Door To Door. And if you have issues just let them know and you could be rescheduled without a problem. My mom was very please with the price , service and promptness. Thanks Poster: Yves Cuyugan Date: 4/27/2009 Subject: www.autotransportdirect.com Review: I contacted autotransportdirect.com to transport my car to southern California. Customer support representative was very nice and was easy to talk to. No hassles what so ever. They were able to work with me with my time frame. The transporter was very nice as well as he assured my car is in good hands. I would definitely recommend autotransportdirect.com. Very Satisfied Customer, Yves C. Poster: Howard Goei Date: 4/25/2009 Subject: Auto transport. Review: My name is Howard Goei and I work at Pfeiffer Infiniti of Grand Rapids located in Grand Rapids, MI. I have used Direct Express Auto Transport twice in the past three weeks, and have had just the most pleasurable experience with them both times. The first time I used them, I was very apprehensive about using them, since the quote they gave me was so much lower than the next lowest I received from another company, that I was afraid that I would not get the proper service which I was expecting. However, I was wrong! They came through like a champ, and I therefore used them for a second delivery, with the same satisfactory result as the first one. I was so happy with their service, that I recommended them to a customer of mine who was moving from Grand Rapids to Las Vegas, NV who later told me also how satisfied she was with the service she received in the delivery of her car! In both instances, the drivers who picked up the car at our dealership, were very courteous, very careful in loading the cars on the carriers and very respectful to me even though I must have seemed very mother-hen like while watching their every move in loading the cars. The second driver, after he loaded my car on the carrier, decided that he didn't like the position that it was in, took the time to unload it and reload it in a different position! That must have taken him an additional 45 minutes or so to do that! It showed me that he was very concerned about the safe transportation of our property while it was in his hands! You just don't see dedication to that degree much anymore today! That young man really impressed me that day. The pick up was much earlier than expected, and the delivery was punctual, and my customer was very happy when he received his newly purchased car without any damage or any wear and tear from a very long over 600 mile trip! I will definitely use Direct Express Auto Transport again and would recommend them to anyone who is looking for a very reliable auto transporter for his or her prized cars. You can e-mail me and or call me anytime to ask me for my opinion on this fine company. I can't say enough about them. Satisfaction is guaranteed, in my opinion, if you use Direct Express Auto Transport! Poster: Jennifer Date: 4/24/2009 Subject: No surprises, excellent service, shipped our 2009 Camry from Houston to Phoenix Review: I had one conversation with Heather from Direct Express Auto Transport, and she thoroughly explained the entire process to me. They assigned me to a carrier within a few hours, which I receved an e-mail as well as a phone call from the carrier (redacted). From there I spoke with Lucy on multiple occasions, and she was very on top of keeping me updated with exactly when the truck would arrive for pickup, as well as asking me to confirm addresses and directions. They picked up the car exactly on the date and during the time frame I asked for (which was within 2 days of when I booked with them). Picked up on Thursday afternoon from Houston, and dropped off in Phoneix Arizona (early by 30 minutes) on Saturday Morning. The car was in excellent condition (same as when it was picked up) - only got rained on and was a little dirty, but that's expected for an open transport. This is my first time transporting a car, and I was shocked at how painless and pleasant the experience was. Price also extrememly reasonable, and no surprise fees. Just note that the driver needs to be paid the balance in cash or money order. Poster: Joe D Date: 4/22/2009 Subject: NJ to FL - Great! Review: 2nd to last car on, and 2nd to first car off. Northern NJ to South FL in 26 hours. Drivers were within 30 minutes of the ETA provided at the time of pick-up, and took all calls relating to the status of both pick-up and drop-off. Great service at a great price. Poster: Sergei Date: 4/22/2009 Subject: Good experience Review: Things went smoothly. I was particularly impressed with the best effort that both the broker and the driver put into letting me know about the progress of the shipping. The car was quite dirty upon arrival as, according to the driver, the truck encountered a snow storm in Arizona. Yet overall I'm pretty happy with the experience. Poster: Jackie Date: 4/21/2009 Subject: Excellent! Review: Great service, the driver picked up at the same day of the available day and delivered fast too! Cheap price compared to other companies but the service is excellent. Will definitely use again. Poster: Charles Yagoda Date: 4/21/2009 Subject: delivey experience Review: The pick up and delivery went without a hitch,Walter the driver was very courteous . I called the office one time to check the status ,Elizabeth called me back in a matter of minutes with the answer. Would surely use you again Poster: Davin Dukes Date: 4/21/2009 Subject: Direct Express Review: They had a good and easy to use web site and the car was picked up 2 days after I submitted my request. The entire process was smooth and easy plus i liked the actual instant quote without having to wait for a call back. I put in teh information and hit the button and on the next screen was the actual quote. Poster: Pilar Ramirez Date: 4/20/2009 Subject: Car Transport Review: This company was wonderful, I would recommend then to anyone who is making a move with there car. The driver was wonderful and it was nice to be able to call him and see just how far he was from the final destination, The price was also a plus no hidden fees and easy ways to pay. All and All it was a pleasure doing business, all things should go this good. Poster: Michael Bickel Date: 4/20/2009 Subject: Transportation Review: The Driver (redacted) was very professional and a likeable guy. The Company delivered my vehicle promptly and on time. The Price was very reasonable also. I would definetly use these guys again. Poster: Mike Date: 4/20/2009 Subject: Pennsylvania to California Auto Transport Review: This was the first time that I purchased an out-of-state vehicle and needed to find a reputable transport company to take my car cross country. I researched and contacted several companies and chose Direct Express Auto Transport. They were extremely helpful to a novice like myself and worked with me step-by-step. The driver was very conscientious and treated my car as if it were his own. I would definitely use Direct Express Auto Transport again for my future auto shipping needs. Poster: Jamar Freeman Date: 4/19/2009 Subject: Excellent Carrier Review: Truly one of the best companies I ever conducted business with. Great customer service and people of their word. The customer service was extraordinary from my initial contact with company representative Heather and continued to improve until I picked up my car walking distance from my apartment. I have had my car shipped several times and this is by far the best company in the business. Poster: Ammie Date: 4/19/2009 Subject: Great Service Review: I loved the easy use and convenience of this company. They were available for pick up on my schedule, which was after work hours and were very helpful and reassuring. The car got there earlier than expected and was a VERY reasonable price. I HIGHLY recommend. It was overall a great experience. Poster: terry kovalycsik Date: 4/18/2009 Subject: car transport wisc to ohio Review: direct express is outstanding from the time i called with questions to the time the car was dropped off excellant cust service all theses other companys kept saying dont use company that requires deposit they will end up taking forever to get your car how wrong they are it was so fast i had to run to bank so i cud pay the driver theres no doubt i would use these folks again.there price was very competive great job thank you Poster: Ammie Date: 4/18/2009 Subject: Great Service Review: I loved the easy use and convenience of this company. They were available for pick up on my schedule, which was after work hours and were very helpful and reassuring. The car got there earlier than expected and was a VERY reasonable price. I HIGHLY recommend. It was overall a great experience. Poster: Danell Tills Date: 4/16/2009 Subject: Auto Transport Direct Review: The staff from Direct Express Auto Transport were courteous and kind. They communicated with me via email through all steps of the transport process. The driver called a couple hours ahead of time when he was dropping off the vehicle and was a day early. He showed care towards my automobile as did the company that hired him. If I ever need to transport a car again, I would use this company. Poster: Bill L. Date: 4/15/2009 Subject: I was very pleased Review: I was referred to Direct Express from a local car dealership. I was very impressed on their promptness and professionalism. I made a call and gave them all the information they requested. I was told I would hear back from a driver over the next couple of days, in which I did. I was very pleased with the driver who took my vehicle and loaded it onto his truck carrier. I would definitely use them again and highly recommend them to anyone who needs a vehicle transported somewhere. Poster: A Herchold Date: 4/15/2009 Subject: Transport Review for Direct Express Auto Transport Review: Had the opportunity to use this company March 09 to transport a Mazda Miata across county. We searched around the internet and selected them based on cost and speed of delivery. Found them to have very good customer service, and timely communication. The truck and driver that was dispatched to us could not have been better. The driver was knowledgable. The car arrived in excellent condition. We have already recommended Direct Express Auto to a family friend. Poster: Larry Date: 4/14/2009 Subject: Transport Review: Broker and transport worked with me quite well car was picked up same day as order was placed All the way to Florida less that a week. Dirty, but it let in snow. Arrived, in 80 dergree weather. Couldn't have went and got myself any cheaper. Thanks Larry Poster: Sharana Date: 4/14/2009 Subject: Best Service for the Price Review: Best Price/Service ration. Vehicle was picked up on-time and delivered on the date promised. There were no damages on the vehicle and driver was very curtious and helpful. Poster: KIEN NGUYEN Date: 4/13/2009 Subject: Review Review: This is the first time I used this type of service. I am moving from Irvine CA to Houston, TX for a jew job in the Clear Lake Area. After posting a request of service on line, I received multiple aggressive offers with different cost quotes. It was hard to decide, after hearing some horible stories about shipping cars cross country. My car is a good condition X5 BMW, I really did not want to face extra thing beyond my new job, new living place and searching for kids school.... I picked this company based on the customer reviews, and the review from a TV guy (Henderson ??). It turned out to be a great experience, my SUV was picked up on-time (one day after it was available as I requested). The devilery in Houston TX was perfect, there is nothing happened to the vehicle. I was very happy with the service, and definitely use this compnay again when there was a need. Poster: Greg T Date: 4/13/2009 Subject: Thanks for a great experience Review: The driver was on time and the entire process was painless; exactly what we were looking for. The timing was great as the car arrived two hour before we did and was waiting in our driveway. Thanks for the great service. Poster: Robert Eden Date: 4/12/2009 Subject: transport from Indiana to Texas Review: I used Direct Auto Transport to bring a Cobra from Indiana to Texas. The company was very knowledgeable and prompt, even to the point of calling to make arrangements to deliver the car two days earlier than previously planned. I was very pleased with the service, as well as with the positive attitude and helpfulness of the driver. I had used this company once previously, and was happy with the service then as well. I would recommend them to anyone needing a vehicle transported any distance. Poster: Gary Date: 4/10/2009 Subject: Vehicle transport Review: This was my first experience shipping a car and it went very well. I highly recommend them for both price and the excellent service. Jim our truck driver was very knowledgeable and took his time to do an excellent job. Poster: L. Fisher Date: 4/9/2009 Subject: Strongly Recommended - Pleasant Experience Review: I was pleasantly surprised by Direct Express Auto Transport. It is rare when the business with the lowest prices is also the one with the best rating and reviews, and also follows it up with great service. Their communication was great, letting me know what to expect every step of the way (from my first call, through the pick-up and travel process to delivery). They were courteous and respectful, and made be feel as though my car was in safe hands. In the midst of a potentially stressful move, working with Direct Auto Transport was the thing I worried least about. I would highly recommend Direct Express Auto Transport to prospective movers. Poster: J Cline Date: 4/9/2009 Subject: Direct Express Auto Transport Review: Driver was extremely courteous. He was very careful with my wife's car. Customer service on phone calls was outstanding! Calls were normally answered on 1st ring. Rate was very reasonable for transport from Houston Texas to Northern Ohio. I gave their number to the local United Van Lines agent so he could pass on to others who need to move vehicles but refuse to pay their high rates for transport. Poster: Sandra Tsui Date: 4/8/2009 Subject: Above and Beyond Customer Service Review: Not only did Auto Transport have the lowest quote out of all the other transport companies, they went above and beyond in terms of customer service. They were incredibly accommodating given my multiple requests, giving me an advanced notice on the pick up/ off time and date, and were able to communicate with my Chinese relatives who spoke no English. They were cheap, reliable, timely, trustworthy, and had excellent customer service. What more can you ask for in an auto transport company?! I would definitely recommend them to others in the future. Poster: Paul A. Piaskoski Date: 4/7/2009 Subject: Auto Transport Review: Fair price, excellent and on time service, nice people to work with, knowledgeable and informative, all promises kept. (redacted) The transporting company, was also prompt, informative, nice to deal with and delivered vehicle on time, even callling ahead as he got into Arizona to tell us what time he would actually deliver the vehicle so we could plan without having to hang around all day. I would definitely use again. Poster: peter Date: 4/7/2009 Subject: very good company Review: this company was very profesional and was very quick. it only took 4 days for my car to get from texas to new york. i was also very happy with the price that i was charged. it was one of the lowest prices i had quoted to me and the car was fully insured. this was a very good experience and if i need to ship another car i will use them again. Poster: Jim Mattison Date: 4/6/2009 Subject: Impressive Service Review: We were very impressed with the service and pricing that we received. Our order was called in on a Monday, scheduled on Tuesday, the vehicle was picked-up on Wednesday and delivered to us on Thursday. Poster: Mr. Scapicchio Date: 4/6/2009 Subject: Auto Transport Experience Review: Even though I was skeptical about the transportation of my cars by a company I did not know anything about, I was very pleased with the level of professionalism, courtesy and promptness in which everyone handled my transaction. The reservation was easy and fast done through their internet website, I received a reply email and followed up by a phone call with the possible availability for pick up. I then received a call by the driver letting me know when he was available to pick up - two days earlier from original estimated time - to my surprise, he kept me posted of his where abouts and call me with an anticipated time of arrival. He was courteous and professional as well and the two vehicles he delivered for me where in perfect condition. I appreciate the company's commitment to deliver a positive customer experience. Poster: Chris Y Date: 4/5/2009 Subject: Overall Experience Review: My transport experience was very good. Car was picked up on time and delivered on time. Since we were having a convertible transported, we asked that the car be shipped on the top level of the carrier and our request was honored. Car was delivered with no damage. I would use this company in the future if I needed a car transported. Poster: Bonnie in AZ Date: 4/5/2009 Subject: Review of Direct Auto Express Review: Our experience was very positive. Direct Express Auto Transport was very informative and helpful in processing the request. We have never transported a vehicle before so it was a new experience for us. The quoting was done online and again with a customer service rep. The gal we spoke with was very informative and helpful and it ended up being cheaper than we thought. The transport co. was very friendly. Our contact in FL was told the car would be picked up at 9 am but the transport co. left Miami at 9 am and the car was picked up about 3 hrs later- so I am not sure if there was a communication gap or not. My mother and sister felt comfortable with the driver of the transport co. The transport office called us twice regarding the delivery to keep us up to speed on what to expect. The car was delivered sooner than we expected, was in great shape, and the driver was very friendly and we felt good about the experience. Even though it was an open trailer, the car was clean when it arrived. The cost was reasonable, we felt. I would refer the transport co. and Direct Express Auto transport to anyone and if we needed to transport a vehicle again we would call direct Expess Auto again. Thank you. Poster: JC Date: 4/2/2009 Subject: positive Review: I have been using this company for 3 or 6 times , moving cars frm far away and I allways received an exlnt serice , attn , price , I highly recomend them . thanks Poster: Iain Charnley Date: 4/2/2009 Subject: A pleasure! Review: I was on a tight schedule due to travel plans that could not be altered and Direct Express made arrangements that allowed my car to be shipped very promptly. In fact the car was transported the evening on which I made the call. The transport service was helpful, kind, and delivered the car in record time (by the following evening). I am very impressed by the service you provide especially as the cost was at least $75 cheaper than any other company I contacted. Poster: Qixi Mi Date: 3/31/2009 Subject: Direct Express (redacted) did a great job Review: I have moved from Chicago to L.A. for a new job recently and decided to have my car shipped here. I searched the web for auto transport companies and found a whole bunch of them. However, Direct Express was among the very few that needed to know only the origin and destination cities and gave an instantaneous online quote. Other companies asked me a lot of my personal information and told me to wait for them to call back. Also, the price from Direct Express was very competitive ($575) so that I was willing to pay $100 more as a tip or "supercharge". A few days before my preferred pickup date I was noticed that a carrier (redacted) had been assigned to my car and told the driver's phone number. The driver soon called me to arrange a date. I was only available on Saturday and Sunday but the driver had no problem picking up my car on Sunday. Then I flew back to L.A. and four days later he called me again saying he was going to deliver my car "as far as the truck can go" the next day, and on Friday noon my car appeared exactly as it had been before, right in front of my new apartment. In summary, both Direct Express (redacted) did a great job. The whole process was arranged efficiently by Direct Express and I got the quote and paid the bill completely online and received confirmation and notices in my email. There was no waiting or guesswork. The actual transport was carried out by (redacted) friendly, neat drivers and professional equipment. My car shared the same carrier with new Mercedez and Cayenne, among other luxury cars, so I know they are really taking care of the car bodies. I will choose Direct Express for sure if I will need to ship my car again. Poster: Jeff Wolfe Date: 3/28/2009 Subject: Excellent service Review: I called Monday March 16 around 5PM and received a call back within an hour that a transport vehicle was in Florida with 1 available space onboard for my car and that they would pick up my car that same evening. It was picked up at 10PM and we made arrangements to meet up in Phoenix on Saturday morning March 21. The additional good news was that the driver was early and would be able to drop my car off at my new office 1 day early on Friday if one of the office staff met him. All went perfectly and after arriving by plane on Satruday - I was able to get my car easliy at the office. I was totally impressed and while I just happened to hit the timing right on both ends, I would definitely use Direct Express Auto Transport and again. Throughout all of this, Jenny and Andre were always there to communicate with me and take my call. i even spoke with the driver a couple of times gettng an idea of when he would be arriving Phoenix so I would be better able to make arrangements on that end. Poster: DDF Date: 3/26/2009 Subject: The only silver cloud of a nightmare move! Review: Seriously, I could not believe my ears when you called and said that you would be delivering the car on Monday (~2000miles away)...you had only picked it up the previous Friday!!! I was in a bit of a bind because I had already moved to IL when my primary car transport company "dumped" me... I looked online and booked you Wed nite, and you picked my car up on Friday. I was extremely grateful for your reliability, quickness, and cost! The delivery was 3 hrs later than orignally planned, but I was contacted with plenty of notice - so who cares! Thank you! Poster: Bob Chang Date: 3/26/2009 Subject: Shipping Infinity G35 Coupe from Tampa to San Francisco Review: The quote from Transport was substantially below others that I recieved. I was initially concerned about choosing Transport. However, after reading the volume of reviews posted, I decided to give it a try. The pick up was a bit of a problem, nothing to do with the driver. Finding a place to load the car was the problem since it was not possible to do that at my residence. We tried to load the car in an empty parking lot of a bowling alley but the manager threatened to call the police for trepassing. The driver ended up loading my car on the truck on the road side. There was no problem at the delivery end according to my son in San Francisco. Overall I am very pleased with the service and it is a Great Deal to be able to ship a car from FL to CA for only $650. Poster: David Abramyan Date: 3/25/2009 Subject: Reliable and cheap! Review: I shipped my Honda civic from Dallas to Los Angeles for just $450 and I'm happy I didn't drive it all the way, because I think I would spend more than that if something happen during the trip. Rayan was a nice guy and gave me the exact day when the car will be delivered and he made it on time. Poster: Susie.Capoccia Date: 3/24/2009 Subject: Glad I Found Direct Review: I found the company to offer a much needed service. The cost of transporting a vehicle out of California I found to be very expensive if I had rented a tow from U-Haul and did it myself. Direct offers not only a less expensive way, but also less stress for the owner as I didn''t have the stress of driving or towing a car myself. I think people who go to U-Haul, need to know their is an alternative such as this. I also want to say Ed (redacted), the driver was exceptional. Just a very nice man, very knowledgeable and I knew when he left that my car was in good hands. Direct made my whole moving experience and much easier, much more affordable and much more comfortable experience. I want to say thank you to all. Poster: Robert DeMarco Date: 3/24/2009 Subject: Great Transporter Review: I had called on Thursday morning and they pick up my truck 5:30 pm the same day. The truck was delivered 3 day's later on a Sunday, can't beat that for fast service. The truck was very dirty when it arrived, but that is to be expected in an open carrier. Would use again.Very good service, and on time. Poster: A.K. Wilkerson Date: 3/24/2009 Subject: Good overall experience Review: Company delievered everything they said they would. Driver was polite and timely and kept me informed of the progress (he called me at the original pick up, then when he got into TX, then when he got into Dallas, then when he was near my house to meet...so I knew where my car was pretty much at all times). Overall would definetely recommend the service. It was professional and most important to me....it was the least expensive. :-) Poster: Laurentiu Birsan Date: 3/23/2009 Subject: Good service Review: The Carrier helped me saving the storage fee by making the pick up on time and the delivery of the vehicle was made at the date I was told.The only advice I have is that the driver has to be in contact with the customer when he picks up the vehicle until the car is delivered. Poster: Pandawolf Date: 3/23/2009 Subject: Good Service Review: I put in an order online Sunday night and Direct Express Auto Transport had a transport ready for me on Monday morning. The online order submitting service was really easy to use, I got a quote right away and did not have to pay any extra hidden fees. However, I was unable to complete the service at that time because I wasn't expecting such fast response. They were able to find me another transportation the Friday of the same week, which is understandable due to the slow economy these days. The transport truck got my car loaded and was able to get it to me on next Saturday. It was a trip from California to Nebraska and due to the slow economy, the driver waited a few days before leaving California, nothing Direct Express Auto Transport can do about that. Overall experience was good, when I called them, they answered all of my questions. When I contacted them again later that week about getting a new transport, they were also very helpful. The vehicle was delivered to me in very good shape, so I'm happy with the service they provided with me and would use them again in the future when I need to transport another vehicle. Poster: D L Natale Date: 3/23/2009 Subject: Direct Express Auto Transport Review: After searching the internet for an auto transport company to ship a car from Alabama to Arizona, I decided to get a quick quote from Direct Express Auto Transport. The quote form was very simple to fill out and I received an immediate response with a very good price. I was looking for a quick ship because my daughter needed a vehicle since her car had been totaled. I received a call from the driver stating that he could pick the car up the night before I had requested if that was possible, but not a problem if the car was not ready. It was a husband/wife team that met me to pick up the car. They were very friendly, accommodating and professional. I had requested an open carrier, but they showed up with an awesome enclosed carrier, what a bonus. On the delivery end they had called my daughter to check when she would be available and then called again within the hour of delivering the vehicle so she did not have to wait around all day long. I would most definitely recommend Direct Express Auto Transport for anyone looking to transport a vehicle. The service I received from them was prompt and courteous. The car arrived in perfect condition, no problems at all. This was a very good experience. Poster: Kevin Thompson Date: 3/23/2009 Subject: transport review Review: we were very pleased with the company and the driver. If the need arose we would gladly use them again. Driver kept in constant contact with us by cell phone so we were aware of where he was most of the time. The driver was very courteous and friendly. We would recommend this company to anyone. Poster: Andy D. Date: 3/20/2009 Subject: Lexus 470 Review: When I bought my Lexus on-line from Texus, my first thoughts were to flyout and drive it to Michigan. After all it was a Lexus and I was not willing to trust a online transport company. With Direct Auto, it was the price that got my attention, but in the end, it was service that brought me satisfaction. Assignment of truck Company was on the same day, the pickup was within one day of promise. FInal delivery was earlier than commited. My LExus arrived in Prestine condition. Poster: A. Russell Date: 3/20/2009 Subject: Paul was great! Review: We purchased our minivan on Ebay and Direct Auto was recommended by the car dealership. The price was VERY reasonable, considering it was an 8 1/2 hour drive. It did take 3 days after the first pick-up date for the van to be picked up, but that was not a huge issue for us. Paul stayed in contact with me all the way. and was there earlier than expected. He noted the hazy light on the van and gave us a website to find a new one for a more reasonable price. We were very pleased with their service. Poster: Claudia Date: 3/20/2009 Subject: Overall Experience Review: This could not have been any better. The quote was easy and simple. There were no hidden charges of any kind. My car was picked up a day after it became available and was dilivered on time and with no hassles. The phone people were great as was the driver. I would highly recommend this company for moving a car. Poster: Anthony L. Date: 3/20/2009 Subject: Second Car Sent Without Issues Review: This was my second car I have sent back to my home state for family members. Both times I had no issues, this time was no different. I did a lot of searching for the best pricing, this company was the cheapest by far. Any other companies I found via Web were on average 200-300 dollars more in quote. In addition to the great pricing, they were easy to work with and I had no issues. You can do everything electronically and feel confident that it is processed and worked. The website was very easy to use and submit my request to arrange a pickup. From the time of pickup, the driver was very polite and easy to work with. He was able to give me an estimated time when the drop off would occur, he actually exceed my expectations as it got there sooner. There were no damages or issues with the car upon the receipt. I would definitely continue business with this company. I have recommended this company to other people who are shipping cars. Other who may be interested should seriously consider using this company. It would be hard to find another company of this caliber. If you’re looking for good business, fair price, and a team of people who will take care of your car as their own, this is the company to go with. Poster: John Duffy Date: 3/20/2009 Subject: Service Review: The Service was courteous, prompt and exceeded all expectations. The Auto was picked up on time and delivered on time as well. We are very satisfied with this transaction! Poster: E Stringer Date: 3/20/2009 Subject: Would recommend Review: I had a good experience with Direct Express. The pickup and drop off were both smooth and without delay. The driver selected for my car was very professional and I trusted that he was going to take care of the car and be honest during the process. I would recommend Direct Express to anyone that asked. Poster: Jaganlal Date: 3/18/2009 Subject: BEST COST EFFECTIVE MOVERS Review: Had a nice experience and would definitely use them again. Driver was very friendly, professional and knows what he is doing. The office staff was also very professional and communicated well and the overall process was very simple. Quote was "THE BEST", the moment i heard its $500, i didn't further delay. Poster: JORGE Date: 3/18/2009 Subject: FROM HOUTON TO MIAMI Review: GREAT - THANKS, GOT AN ENCLOSED CARRIER FOR LITTLE MORE. VERY TIMELY got emails with good info. the picked up the car the very next day i called, and 3 days later it was at my house in Miami. Poster: Edward O. Date: 3/16/2009 Subject: Shipping of Automobile Review: Very good experience, would definately use again. Driver was very friendly, accomodating, professional and communicated well. Took very good of my car (they treated it like it was their own). The office staff was also very professional and communicated well. The process was very easy. The price was less expensive than other companies I priced out. Poster: Aviv Ben-Abraham Date: 3/16/2009 Subject: Highly Recommended Review: I am highly recommended to use Direct Express services They were provisional delivers all car on time and supported me while trying to achieve the best timing, which fit my time schedule Poster: Pattie Date: 3/15/2009 Subject: Jeep pick up in MN and delivery in AZ Review: My experience was excellent all the way through. I did a search initially on the internet for a truck carrier. Direct Express Auto Transport responded immediately, and had the best price out of about 8 people. When I contacted them by phone to ask questions and to contract their services, the gal on the other end of the phone was articulate and helpful. A driver was assigned to me within an hour (redacted). The driver, Ben, called the next day to set up pick-up in one day. He called to confirm the day of pick-up and was on time. The vehicle was delivered to a family member in AZ, and he called them 3 times to confirm where he was and when he would be there. He was on time, professional and polite. I had a very positive experience with both companies and would use them again and refer them to others. Poster: Christina Date: 3/15/2009 Subject: trucker was good Review: The trucker was very nice and knowlegeable. He also let me know where he was when he was in route and getting close to to the pickup so I would not be caught off gaurd and he arrived. he was nice and took card of my vehicle. The time he arrived at the destination was very quick. Poster: celise Date: 3/15/2009 Subject: Thank you!! Review: I will definitely use Direct Express when shipping my car. I had absolutely no problems. The driver was also really great and communicated during the commute assuring me of delivery. Thanks for making this effortless!!! Poster: S. Kincaid Date: 3/14/2009 Subject: Experience Review: My overall experience was excellent. They were able to pick up my car much faster than I had anticipated, and got it to me as quickly as possible. The driver, Bill, was very friendly and courteous. I would definitely use this company again. Poster: Linh Nguyen Date: 3/14/2009 Subject: Shipping car inter-states Review: I did not know the company before the transaction. I found on Internet, and I got excellent service. I shipped 2 cars on different days, and I was happy with the service and price. I would recommend the company service to my friends if any demand in future. Thanks for the service. Poster: KS Date: 3/11/2009 Subject: Transport Review Review: I had a very positive experience with Direct Transport. I called to schedule my car to be transported from Chicago to Dallas on a Saturday. The following Monday, the company had found a person (Mark) to take my car to the actual driver (Richard). Mark kept me informed about how long it would take him to get to my car-he was very courteous. Richard took my car on Tuesday, and it arrived safe and sound in Dallas by Thursday early evening. Richard estimated he would be getting to Dallas Thursday evening or Friday morning, so he arrived early. This wasn't a problem because there was someone waiting in Dallas to receive my car. I didn't experience any problems dealing with the company or driver. I was told my transport route was fairly common, so I assume that's why my car was able to be shipped quickly. I did my homework on transport companies, and this company had tons of excellent reviews. They're also registered with the Better Business Bureau, which is always a plus. Poster: Win Hirsch Date: 3/11/2009 Subject: Excellent Service Review: I searched ithe internet throughly, there price was very competitive. Truck was assigned same day I placed the order,car was picked up in Wisconsin one day after first day available. Driver was very knowledgeable and careful. Estimated delivery time was 7 days and car arrived in 5. Driver stayed in contact with me all the time he was in California and kept me informed on were he was and estimated delivery time. I live in the mountains and it was snowing on delivery day, but driver was still willing to bring the truck up the mountain to deliver to my house. We decided on a meeting place down the mountain, I was worried it was to dangerous to handle that big truck on icy mountain roads, but was very impressed the driver was willing to try it. Great service, I would definetly use them again. Did it all online and everything happened exactly how they said it would. Very impressed . Poster: Steve Date: 3/11/2009 Subject: Car Delivery Review: The response was excellent, along with the price. The delivery team was professional, courteous, and all-around good people. What could have been a nerve-wracking experience was a piece of cake. I would definitely recommend to a close friend! Poster: Art Date: 3/11/2009 Subject: Move from Texas to Florida Review: After considering to drive from Florida to Texas to pick up a vehicle I had purcased on line, I decided to inquire about hiring an auto transport company to haul a vehicle. I had no idea as to the cost and the prices and found that they were all over the spectrum. Direct Auto was the best price and seemed to be the most professional company in the market. It is a nationwide company and was quite easy to deal with. After I contracted them I made calls to the office to ascertain the exact schedule which was freely and accurately given. The car was picked up in Texas on time and delivered here in Florida earlier than I expected. It was in the same condition as when picked up and the delivery driver helped a great deal in unloading the car after it failed to start. Direct Auto is a great company and I will use them again. Poster: S. Kincaid Date: 3/11/2009 Subject: Experience Review: My overall experience was excellent. They were able to pick up my car much faster than I had anticipated, and got it to me as quickly as possible. The driver, Bill, was very friendly and courteous. I would definitely use this company again. Poster: Matthew Date: 3/10/2009 Subject: Very Pleased!!!! Review: I was a little skeptical when I was looking for a car online. I have always purchased face to face. I can honestly say that I will have to get a great deal in order to go back to purchasing from a local dealer. I was extremely impressed with how fast, and how professional Direct Express Auto Transport was. They kept me at ease with e-mails telling me when my car was picked up. Needless to say I will use them again in the future. Poster: Birinder Date: 3/10/2009 Subject: Great Experience Review: DIRECT EXPRESS AUTO TRANSPORT is excellent. I got there info from my friend. He shipped his car through direct express auto transport long back. I was looking for some cheap and good car shipping company who can ship my car almost from east cost to west cost. When I called them to know the quote, that surprised me, there quote was lesser than all the quotes I had. They picked my car on time. And I got my car on time. Poster: Janet Martin Date: 3/10/2009 Subject: car transport Review: Customer service was outstanding. I was kept informed of the whereabouts and arrival of my vehicle at all times. Pick up of my car was on time and delivery of my car was also on time. Driver of truck was very professional. Cost was reasonable - $975 and time taken to transport the car was reasonable - 6 days. Poster: D. Dalessio Date: 3/10/2009 Subject: Excellent Choice! Review: Direct Express was great. I had been told by a few other companies that the price I was quoted from Direct Express would never be honored. They were all wrong. Everything went perfectly and I was very pleased with the price I paid which was at least $125 less then the rest. Even the driver showed up 30 minutes early. All in all, a great experience and I would certainly use them again. Thanks! Poster: Qifei Sun Date: 3/10/2009 Subject: good service Review: Very good service,Vehicle Pick Up And Delivery were on time even in rain. Outside of my car was some dirty, maybe because of opened transport. I will recommend to my friend Poster: Henry Butler Date: 3/10/2009 Subject: Excelllent Experienc Review: This was my 1st. time shipping a vehicle & I read numerous horror stories on the internet about what to expect. Especially if I used the lowest priced transporter. But I chose to do just that anyway & take my chances. My vehicle was picked up the day I called Direct Express Auto Transport for a transport. The driver they sent was professional & courteous. He picked up my vehicle the day I called & 4 days later it was delivered to my son's door. The price was great, the service was great & everyone concerned was knowledgable & friendly. I couldn't have asked for a better experience. I wouldn't use any other company. Poster: Nazia Hashmath Date: 3/10/2009 Subject: North Carolina to Illinois Review: They were reliable and really friendly. The car was picked up late, but only because of weather conditions. I was given a contact number for my carrier after only 2 days after I called the company. The driver delivered on time. Affordable and reliable, would use again. Poster: Siji Mathews Date: 3/9/2009 Subject: Direct Express- Auto Transport Made Cheap & Easy Review: As for many of us, the whole auto transport issue is a big deal. All the quotes, the phone calls, the mails, affordability, etc. I didn't know where to start. I went on line and emailed over 10 different companies. I needed to transport my car from Philadelphia, PA to Houston, TX. The second to cheapest was Direct Transport. I received a quote for $625, allowing upto 100 lbs of cargo in the trunk. The cheapest was under $600 but it only allowed for upto 50 pounds. I had alot of books to ship over so the more I could pack in my car, the better. The next higher quote was $700. The first phone call to set up the whole thing took less than 10 minutes, no waiting time, just straight to a live, friendly customer representative. I don't recall her name but she was very friendly and helpful. I called on a Tuesday and said I'd receive emails and a phone call concerning my car's pickup time. I received a call on Thursday from Eduardo, the driver. He said he was able to meet me either that evening or the following day. He arrived at my home on time and the pickup went very smoothly. He was very respectful and friendly. The car left Philadelphia on Friday morning and arrived in Houston the following Sunday afternoon. Now that's fast service!! I was notified that the car will be arriving shortly, again it was on time. The car is in Houston, the exact same condition that i loaded it up in, along with my cargo that saved me about $300-500 from shipping them seperately. My ID number is 54036. Hands down, Direct Express made this whole experience easier than expected for an affordable price. Thanks guys!! Poster: Connie hansons Date: 3/9/2009 Subject: Ebay transport Review: This is my second experience with a transport company, and I came to this site after my disastrous first experience. I chose this company because of the excellent feedback, and was not disappointed. They are a broker but chose a carrier that was very fast and professional. Wish I could remember their names, because they deserve recognition, also. Will use this carrier again and recommend them highly to all. Poster: carol ameperosa Date: 3/8/2009 Subject: great customer service Review: everything went perferct...it was a last minute desicion to ship my car..so i needed my car @ the destination pretty quick. i searched for so many auto shippin comp.. yours was the cheapest n most honest. the driver was eddy who was got to tx earlier than expected and was very patient in waitin to get there..Thank u very much!its great to know that in this time of economic crisis there r still companies out there not overchargin n helpin as much as they can to make the process easy for the customer . Thank u all for your great customer service!!! Poster: SP Date: 3/7/2009 Subject: Shipping Car from Milwaukee,WI to Austin, TX Review: I booked my car on Tuesday evening. I got an email from the company saying that your car has been assigned to a truck for pick-up. I got my car on Friday(3/6/2009). Great service. Poster: John Jabro Date: 3/7/2009 Subject: service Review: Couldn't have been more pleased with the entire experience. From the phone contact after I placed my order on-line, to the driver, who couldn't have been more open and accommodating, my experience was a great one. Poster: ANGELICA Date: 3/4/2009 Subject: OVERVIEW OF TRANSPORTATION Review: (redacted) I was very pleased with the service I received from auto transport. I really never used the services before and would totally recommend. It was much cheaper than me going myself to pick up the car and driving it down on my own. I was a little terrified at first thinking if it would be reliable or not but it is. Thank You ver much for helping me get my car on time and in good condition. Poster: Meredith Vaillancourt Date: 3/4/2009 Subject: Excellent Service! Review: (redacted) When my husband found Auto Transport Direct online, I was weary, because the cost was $300.00 less. However, the service was unbelievable. The carrier picked up my car at a very close location to my residence (only reason it wasn't picked up at the residence was because it was an apartment complex with tight turns). He was the only person that had control of my car the entire time, and the car was at my door in Massachusetts 3 days later! The car was dirty, but I can imagine it would be, traveling in the winter, through snow storms in an open carrier. I have no qualms about that fact, it was to be expected. Otherwise, the service was great, the driver was wonderful (gave me his personal cell number so I could check on the status), and I would use this service again without hesitation. Poster: D Date: 3/4/2009 Subject: Great Job Review: I was extremely pleased with the driver, customer service and promptness of my delivery. I would definitely recommend Direct Express Auto Transport for your shipping services. They also offered the best pricing out of 20 or more companies I contacted. Great job!!! Poster: Steve R Date: 3/3/2009 Subject: Lower prices but fine service Review: I used a service that got me quotes from almost 20 auto transport companies. Direct Express' quote was actually the lowest at $725. All competing quotes were above $800, often approaching $1000. Ironically, a competing company's salesperson told me how they (the other company) were so highly rated by transportreviews.com. So I decided to check transportreviews.com, and lo and behold: the competing company was highly rated, but so was Direct Express, with their lower quote. Direct Express charges an up-front deposit. I had been cautioned against paying anything up front to the company, but decided that with Direct Express' high ratings by so many people, they must be trustworthy. I wasn't in a tremendous rush to ship the car, but after about eight days, no driver had taken the job. I suspected that Direct Express may have quoted the job too low, either accidentally or deliberately. I called them. They apologized profusely and said they'd get right to work on finding someone to take the car. I suspected that no drivers wanted to take the car from southern California to Indiana for $550 (that would have been the driver's portion- the company's $150 deposit was all they would collect). After all, other companies were charging a lot more, so they must surely have been paying drivers more. I authorized Direct Express to add $75 to the cost, because I was now anxious to get the car to Indiana. Sure enough, I heard from a driver within a day or so. From that point on, everything went smoothly. Direct Express still cost me less than other companies' quotes, and the car was shipped timely. The driver's small trucking company provided me with very good service: I had his cell phone number, and we stayed in touch painlessly while he was in transit. He brought the car to me at a convenient time in perfect condition. I would use Direct Express again, and I would use the same driver (redacted) again! I can comfortably recommend them to anyone. Poster: Ken Dobson Date: 3/3/2009 Subject: Transport Review: The first company that I went with was horrible, vehicle sat waiting for 3 weeks. I fired them and called Direct Express on a tuesday, wednesday morning I had an e-mail that the vehicle had been placed with a truck. On that same evening I recieved a phone call that the truck was being loaded as we spoke. Three days later I recieved a call and the truck had been shipped to my door 1500 miles away. Great communication, service and speed. Will call the FIRST time next time I need a vehicle transported. Poster: Emily Date: 3/3/2009 Subject: GREAT SERVICE! Review: I've used other auto transport companies before, and they were a nightmare, but Direct Express Auto Transport provided great, reliable service. I would definitely use them again and recommend them to friends and family. Poster: Arletta Date: 3/2/2009 Subject: My Experience Review: Was a easy and great experience. Have already recommended to a friend that is needing two cars to be transported. Did not have any issues. Have shipped cars in the past and this was the by far the easiest. No back and forth. Got the e-mail with the assisgned carrier and then a phone call from the driver 1 day inadvance and my truck was there when he said it would be. I would us again. Poster: Nick Parisella Date: 3/2/2009 Subject: Transport experience Review: Kathy was very knowledgeable and made the process easy. This is the second time i've used Auto transport direct and both times i have been very satisfied. My Jeep was picked up in Florida on Saturday afternoon and delivered to NY on Tuesday morning. Online Auto Connection transported and Jim the driver was very pleasant to deal with. Everyone involved gets an A+. Poster: Glen Frandsen Date: 3/2/2009 Subject: delivery Review: Driver was polite and friendly. Car delivered with no problems at all. I was informed of ever movement from pick-up to delivery. The price was the deciding factor for choosing Direct Epresss but the service will bring back. Thanks Poster: Anita Date: 3/1/2009 Subject: Excellent Experience Review: We've never done this before. We had to ship our son's car to California. It was picked up at a local shopping center due to our street size and the size of the truck. They picked it up on the earliest day possible. My son saw the car loaded then flew out two days later. The car arrived the next week and was brought to his apt . The condition of the car great and everything went smoothly. The cost was $ 800.00 If we had to do it again we deficiently use Direct Express Auto Transport. Poster: john Date: 3/1/2009 Subject: classic car shipping Review: FAST PU and DELIVERY !!! excelent reponse from phone pernsol and driver very friendly/ called thurs car was picked up friday delivered saturday / will use this service again/ Poster: christopher miller Date: 2/25/2009 Subject: overall great experience Review: i called them on a thursday at around 1pm eastern time to pick my ferrari in costa mesa and they had it loaded within a couple of hours. now that is what i call service. it got here on time with no damage and the driver albert was a joy to talk to. everything was perfect. customer service was great. great company!!!!! Poster: Preston Fichter Date: 2/25/2009 Subject: Very Pleased Review: Easy to use service. I would use again and or refer friends and family who are currently looking for an auto transport company. I searched many different companies asking and getting quotes and prices! Auto transport direct was the way to go. Fast and reliable are hard to come by these days! I have friends in the car business and they couldn't even beat the price and or did they believe it would be a good experience, but it was. My expectations were met and exceeded!!! !!!! Poster: Andrew Date: 2/25/2009 Subject: Great service Review: Would use them in the furture and would also reccomend them to anyone. Fast and supreme shipment. I had issues with the car and they just sent another shipper the following week and i received the car the very next day. They were very accomadating to the car issues that the dealer had A+++++ all around. Poster: Amanda Date: 2/25/2009 Subject: Exellent Service Review: The service was excellent. The driver was very kind, proper, and accurate the times I asked for my car. Really I recommend your company and congratulations for the customer service of your driver . Really worthy service if you are planning to move of state. Poster: Chris Williams Date: 2/24/2009 Subject: Outstanding Review: This service exceeded my expectations. I called and placed the order. Within 2 hours, a driver was calling me to arrange picking up my vehicle. We set the time for 9pm that same night. He arrived on time and fulfilled his commitment to have my vehicle in Miami by a day and a half later. The entire process was flawless from beginning to end. Poster: Joe P Date: 2/24/2009 Subject: First Collector Car Purchase Review: Direct Express made my first collector car purchase a good experience. A price of $575 was quoted for an enclosed truck and that is what I paid. No hidden costs. We had to coordinate the pick up time which required a change to the first available pick up date of Thrusday 2/12 and changed to 2/14. The direct express customer service person was very understanding and quickly arranged to have another carrier dispatched. The communication between all parties was excellent. The pick up was to take place on monday or Tuesday 2/9 or 2/10. I received a call from (redacted) Transport on sunday and confirmed a Tuesday morning pick up and delivery. The car arrived at my door by 11:30AM. The carrier, (redacted) Transport, arrived on time. Dave looked over the car on pick up and found 17 scratches and 9 chips which were logged, so there were no questions about the condition of the car. he has one keen eye! Dave had to climb into the car through the window because his trailer wheel wells were too high and the Firebirds door could not be opened. By entering the car in that way, he must have jolted the lock stem and the car door could not be opened from the inside or out. Seeing that I could not get into the car myself ( I'm over 60 yrs old) , I asked Dave if he would drive the car into the garage, which he did. Now I have another problem, which I did not know, until later, that the shifter is stuck in 4th gear and will not budge. I know Dave used reverse when he backed the car out of the van and I know he used a gear to drive to the garage. What I can't figure out is how the shifter is stuck in 4th. The weather and my mechanics timetable must be matched so I can have an analysis completed on what caused this condition. I will let (redacted) and Direct Express know my findings and I am sure if there is a problem associated with how the shipment was handled, they will make good for the cost of repair. Overall, I was very pleased with Direct Express and (redacted) and I will use them again. Poster: Tom Date: 2/23/2009 Subject: First time shipper Review: This was the first time I have ever shipped a car. I purchased the car buy phone and set up the shipping on the internet. I had no idea what I was in for, but the process went very easy. In fact all I had to do was order the delivery and wait for the car to show up. Very easy and I would use the company again. Thank You! Poster: Debra F Date: 2/22/2009 Subject: Direct Auto Transport Review: I recently used Direct Auto Transport to ship a vehicle from Florida to Texas. My husband found their web page online and I looked at their customer feedback prior to contacting them. After checking out all the positive feedback comments I knew we had found the right company to ship our automobile. The customer care representative that I spoke with was most knowledgable and helpful. The price quoted was far below what we expected to pay. Our auto was delivered to us by (redacted) Transport who we would use again if the need ever presented itself. Mr. (redacted) was honest, reliable, and courteous. He took excellent care of our automobile. We shipped personal items in the trunk of the car and everything arrived untouched. Our car arrived in excellent condition. It was a pleasure to deal with Direct Auto Transport and (redacted) Transport. Poster: Bonnie Date: 2/19/2009 Subject: Good Service Review: I called on a Monday and the car was picked up on Tues and delivered Friday. It was very fast. The car was dirty but that was from being trucked cross country on an open truck. I expected that. I would use them again. Poster: Jeanine Date: 2/19/2009 Subject: Great service Review: The customer service rep was very professional—a big change from the last auto transporter I used. My car was confirmed on a truck minutes after I got off the phone with the rep, and picked up two days later. I received a call just six days later saying my car was in California (great timing for a cross-country trip) and would be dropped off the next day. The car arrived in the same condition it had left the east coast (just a little dirtier!). Overall, I'm completely satisfied with this company. I would recommend them, and will definitely use them if I move again. Poster: Matthew Herrin Date: 2/18/2009 Subject: Excellent Service Review: The company worked with us in the ability to pick up vehicle. Once the vehilce was picked up, the delivery time was exceptional. I will use this company again if ever I need to transport a vehilce. Thank you so much. Poster: T Taylor Date: 2/18/2009 Subject: Auto Transport Review: This was my first experience transporting a vehicle. The vehicle was a 2001 Ford F-150. It was going from Wisconsin to California. The initial scheduling call went well, and the representitive was very knowledgeable and helpful. A carrier (redacted) was assigned within a couple of days. When that carrier could not make the pick up due to weather delays, another carrier (redacted) was immediately assigned and I was contacted the next day. The pick up was made a total 4 days after the first available date. The carrier called to confirm the pick up and was right on time. The delivery was one day early, and went well. I felt the price was fair and I received value added service. I was very satisfied with the entire experience and would highly recommend Direct Express Auto Transit to others. Poster: Abner Date: 2/17/2009 Subject: The Judge's View Review: This group was excellant from the first contact by phone to the delivery of my truck Black Beauty. I contacted this company to move my new pickup from Texas to the DC area. They arranged to pick up my vehicle and it was delivered on time. No hassles, no fuss, and no damange. The office staff was excellant in handling the details. When the truck driver arrived with my truck he was of the same caliber as the office staff. He was not rush and was always concerned about my Black Beauty, truck. There no hidden fees or costs. They quoted the price and that is what I paid. Unlike others who have hidden fees or costs, the group is solid as a rock. My decree is this. I will use them again and plan to do so in the near future, when I shipped my 1999 Caddie out of DC and back to Texas. This group is first class. Poster: RRoss Date: 2/16/2009 Subject: Pleased with service Review: Our transporter took great care in loading and unloading the vehicle, which had an extra low exhaust kit. He also kept in contact when he ran into problems on the road. Great service and good price as well - thank you. Poster: John Date: 2/16/2009 Subject: Direct Express Review: Company delivered better than expected broker service as pick-up location was remote. Actual carrier (redacted) came through with no damage to the car and a friendly, experienced driver. Exceeded my expectations. Poster: Randall W. Date: 2/16/2009 Subject: Totally excellent service! A+5! Review: This service was absolutely excellent in all ways! Price, coordination, contact between client (me) and driver while the vehicle was in transport. And, I surely cannot say enough great things about the driver himself! He was truly an honor to interact with! A professional in all ways, and very friendy and informative. And, he kept in contact with me regularly during the trip. The car was picked up and delivered in exactly the time expected, with no negative issues what-so-ever. And to top it off I've had cars delivered from the east coast to Missouri which cost more (via other carriers) than this company charged to transport from the west coast..that's almost twice the distance! We were going to fly out and drive the car back, but upon finding this transport company it just made much more economic sense to go this way. I will not hesitate to use this top-notch service again! Poster: cclin Date: 2/16/2009 Subject: Would use it again! Review: The price charged by Direct Express was average but they did very well on assigning the transportation company. Both pick-up and delivery were on time and the driver was very friendly. Poster: Shayne Date: 2/16/2009 Subject: Great Job Review: I Used Auto Transport Direct to transport my Veichel from Ohio to Virgina and they were great...my veichel in condition and on time...i recommend and if i get a chance again,i will surely use it again....The Driver was an excellent Man and very friendly....good Job...Thanks Poster: Peter Reznicek Date: 2/16/2009 Subject: review for auto transport direct.com Review: car arrived safely and without damage. was also picked up promptly when they said they would. after that I called them repeatedly to confirm date of delivery and they updated me every step of the way. All in all it was a good service. Poster: Jason S. Date: 2/16/2009 Subject: 95 Camaro from Houston to Missouri Review: As my first experience transporting a vehicle and I am definitely satisfied with the process. The driver and his wife as the correspondant who first called me worked with me on the location of pickup, method of payment (cash) and more. Ed actually helped me to jumpstart the car and did not tack on any extra fees. Car was transported sucessfully and I a whole 24hrs early. Having forgot to ask for a reciept after paying up front with cash, I was worried but there were no issues and Ed gave my uncle a reciept when he dropped it off. Poster: leonard Date: 2/16/2009 Subject: vehicle pick up and delivery Review: My experience with this company is excellent,beginning with the first time i made the call to the time of pick up, the driver or carrier that was assigned to me was professional,he knows his job,he was on time at the time of pick up and delivery was on time as well. direct auto express person was marvelous she kept me abreast with the update until the shipment was picked up. Poster: Jerry Martin Date: 2/15/2009 Subject: Courteous and Professional Service Review: I was a first time shipper and called back several times witn questions. The staff was always courteous and knowledgeable and very helpful. Due to shippment to Minnesota it took a little longer to find a carrier. Once the carrier was on board, pickup, travel and delivery were always right on time or even a bit early. Poster: Abigail Date: 2/15/2009 Subject: A job well done! Review: This is the second time I have used Auto Transport Direct. They are polite, helpful and curteous. I even made changes to my last order which was accomodated promptly. The drivers were polite and communicated clearly the pick up and drop off times. It was a pleasure dealing with them and I will do so again. Poster: Chris Date: 2/14/2009 Subject: Awesome service! Review: Direct Express made shipping my new car from Texas to North Carolina so easy. Pickup and delivery was on time, the driver was friendly and I couldn't be happier with the service. I would definitely recommend Direct Express to anyone that needs to ship a vehicle. They got it done for me in less than a week and for far less money than other companies were asking. Poster: Deon Date: 2/14/2009 Subject: Great Customer Service Review: There was a delay from the auto dealer in Tx which caused DEA to find another transporter. This was done in a timely manner and I was updated within a day of who the new transporter was. My vehicle arrived as promised and Craig went over every inch of the vehicle with me to explain and questions I had. Poster: Chris Buckley Date: 2/13/2009 Subject: Shipping my Porsche Cabriolet Review: This was the best service and most resonable cost to transport my Porsche. The driver communicated directly during pick up and delivery, the entire experience was fantastic. No problems, delays, or worries of any kind. I HIGHLY recommend using this company to transport your vehicle. I was impressed by their professionalism and promptness. Poster: Nathel Turner Date: 2/12/2009 Subject: Auto Transport Review: I was pleased with the promptness of the the pickup at my house and the delivery of the auto to its destination. I would recommend your company to family & friends and I thought the cost was the best. Poster: Kishore Date: 2/10/2009 Subject: Very Very Happy with the service. Review: I am very happy with Direct Auto Transport Service, everything went fine from booking to delivery. Thanks for my driver for delivering the vehicle safe. I will definitely use then again and recommend to my friends. Poster: TGT Date: 2/10/2009 Subject: Excellence Review: Great service and communication ! I was notified of the progress of my order within hours , with phone numbers from the drivers and dates . Simply the best service in the market today .Price was right and delivery was ealier than expected . thnak you so much guys ! Poster: Rene Date: 2/10/2009 Subject: I am so very happy with this company Review: I cannot express how happy I am with this company. After waiting over a month for another company to pick this car up in Florida, I gave up and hired this company. They picked the car up earlier than promised, and here it is a week later, and I just got the call. Thank you for your professional company. Poster: Richard Seale Date: 2/9/2009 Subject: Direct Express Auto Transport Review: I could not be more pleased with Direct Express. I originally had talked to another tranporter that sold me on the fact they own their equipment and everybody else was a broker.(redacted). I then compared several other transporters and Direct Express was the lowest cost plus the info on their website make me feel they were honest and reliable. I checked with the Better Business Bureau and they had the highest rating. If I ever have the need to transport an auto the only company I will consider is Direct Express Auto Transporters. I will be happy to reply to your emails if you have questions. Poster: Jim marler Date: 2/9/2009 Subject: Auto move Review: Direct express auto transport was the best mover I have ever used, Also they had the lowest price by at least $200.00. They picked up the same day the order was placed, The auto arrived one day early, and was droped off at my front door. Talk about "door to door" service! thay nailed it ! Poster: Marla Polott Date: 2/9/2009 Subject: Great Service! Review: Unusually exceptional service. Timely, accomodating, friendly, reliable. Everything was perfect. The women at Direct Express Auto Transport were great. Made arrangements to pick up the car the next day! Sammy (redacted)went out of his way to be friendly and professional and accomodating. Poster: Roger Elsasser Date: 2/9/2009 Subject: Thanks for a Great Job and Safe Delivery Review: Our experience was most positive....all expectations were exceeded.....price was very favorable, quality was outstanding and service was most satisfactory on both the AZ and SC ends.....would recommend company to friends and family...... Poster: Fr. Joseph Connolly Date: 2/8/2009 Subject: Professionalism Review: I was pleased by the efficiency and professionalism of the driver and the care he took to load the Van on the truck. I understand that at the destination, he was just as good as at the beginning. He thoroughly checked the entire vehicle to see if there was any damage to record and was concerned about where to deliver the vehicle. I informed him that he could get in contact with the receiving person for specific information and he did so when he reached Western Pennsylvania. Poster: Michael Jackson Date: 2/8/2009 Subject: 1972 Chevy Monte Carlo Review: This was my second time using Direct Express Auto Transport. Once again, I couldn't ask for better service. The price was extremely competitive ($600.00 - MN to TX) relative to all of the other shippers who try and price low only to add other services "ala carte" to raise the shipping costs. The car was picked up two days after my "first available date" and arrived a few days later. I was very satisfied with the overall service and wouldn't hesitate to recommend it to my friends. Regards ... Mike Poster: Stephanie Date: 2/7/2009 Subject: Excellent communication and delivery Review: I will recommend and use your shipping company again. service was excellent, ffrom the time that I contacted your company well until after the delivery of my car. Your truck driver delivered the car though it was raining and the rain was predicted to freeze. Thank You very much!!!... Poster: CA to MI Date: 2/7/2009 Subject: CA Javelin to MI Review: I would use Direct Express again: door to door service, competitive price and driver was very knowledgeable and courteous. The driver called me two days before the pickup, explained his planned route in days and even gave me his cell number. Called me day before delivery to plan things. Total number of days for delivery was 7 days which was fantastic. Buying a car out of state was a new experience for me and quite frankly I had no idea how to pick a good transport - some used terminals and flatbeds, some switched carriers, etc. After getting a bunch of online quotes and struggling with which one to pick, Transportreviews.com helped me zero in on the good one - Direct Express. Poster: D.K.Miller Date: 2/7/2009 Subject: Prostreet Review: My Prostreet Grand National was well taken care of and the driver (Mario) was exceptionally kind and took great care in loading and unloading the car. Would definitely use again! Poster: S. Dixon Date: 2/7/2009 Subject: Perfect Price and Perfect Delivery Review: I was in a bind. I needed to move from Texas to Tampa and had 2 cars, a boat, and a full Uhaul. My classic Camaro I needed to move but had no way of bring with us for we ran out of drivers. Found this company to deliver my Camaro and I chose to have it carried on a covered carrier. My car Picked up and Delivered right on time and in the same shape and Clean as I had left it. I would and will use this company again when I have the need. Poster: Michael Palazzolo Date: 2/7/2009 Subject: Great Experience Review: I have used Direct Express Auto Trnasport twice now and both experiences have been outstanding. Starting with great customer service over the phone, a friendly and knowledgeable person ges the process started and provides realistic expecations. The part that I am most satisfied with is the extremely prompt service and bargain shipping pricinig. The transport company was actually ready to pick up my vehicle before the dealer had finsihed prepping the car. One the vehicle was picked up, it arrived at exactly the time they promised if not a little early. I think one would struggle to find more efficient service at a better price. Their drivers are honest and trustworthy, fully inspecting the car prior to shipment and after delivery. i will definitely use this service again. Poster: Ellen B Date: 2/7/2009 Subject: Review of Service Review: My vehicle was available for pick-up on a Saturday and was picked up the following Monday, the next business day. The origin of the pick-up was California and the car was to be transported to New Jersey. I was told to expect the vehicle in 7 to 10 days. Imagine my surprise when, only 3 days later, I received a call asking me if I would be around to receive the car the next day (Friday)! The car left California on Monday and arrived at my door in New Jersey on Friday! That was extremely fast service. The car arrived in the same condition as it was in when it left California. It did arrive a bit dirty, but that was to be expected as it was on an open carrier and it was January. So, nothing a drive through the car wash couldn't handle. Overall, this was an excellent serivce, competitively priced, with early delivery. I would definitely recommend this company. Poster: Angel Date: 2/7/2009 Subject: Delivery of my new car Review: I am very happy I chose Direct Express Auto Transport! I called the friendly customer service rep who quickly assigned me a transport service in Texas. I received an email that the transport service was on his way to pickup (dealership) the car two days after I requested for service. The courier did a detailed check of the car for any exterior damaged and gave me a copy of the sheet. My car was picked up in Texas on a Friday afternoon and delivered to me in Maryland on the following Tuesday (4days). The driver called me a day in advance and then hour before delivery. The price for the shipment was $500 ($150 upfront and $350 when delivered) door to door, the cheapest anywhere on the internet. The driver was very professional and nice! I am just amazed that the whole process was easy, just too easy! I would not hesitate to use them again....Thanks!! Poster: Eileen Date: 2/6/2009 Subject: Excellent servie and company Review: Auto Transport Direct is an excellent company. The moment I set a date, a truck was assigned right away and it was picked up right on the first available date. The car arrived in a very good condition and the cost is very worth and I couldnt find any offer that was lower than this company. The car arrived early and again, this company is excellent! Poster: Mary Ann Date: 2/6/2009 Subject: This is a great service Review: I asked for a quote via e-mail and got it within 1 hour. I called and gave a pickup date and all the information. The transprot company called and were very nice. I had to have a 6:30 am pickup because of work and they were here and loaded the car, explained the travel time. The car was delivered to the drop off location in the given time line. The driver was very nice and helpful to the person receiving the car. I would use this service again in a heartbeat. Poster: Thinh Huynh Date: 2/6/2009 Subject: Great services ever and fast delivery!!! Review: Wow! this company has great services and they picked the most reliable drivers ever. I've got all my calls answered by the driver and no concerned at all. Poster: Indy Desai Date: 2/6/2009 Subject: REview of my car transport Review: I give them an A++. They picked up the car on time and delivered te car a day earlier then i expected. Will keep them im mind if i need to ship my car again. Poster: Razi damlarkaya Date: 2/6/2009 Subject: Review Review: Thank you all again , I deal cars all my life I regret how I did not notice you guys ,I used first tjime and I was very happy with your service ,I strongly belive this is the company I will use without thinking.Thank you all again. Poster: EmilyS. Date: 2/5/2009 Subject: Excellent experience! Review: I called to place the order on Thursday, the driver was assigned THAT day. He was supposed to pick up the car on Friday, but he was only able to pick it up Saturday AM. I received the car (from Chicago to Sacramento) on Tuesday evening! AND, my father, who was shipping the car, told him I was unavailable during the day, so I think the driver even timed the off to be after work!! Excellent experience! Poster: Kingsley Date: 2/1/2009 Subject: the best Review: Direct Express Auto Transport is the best transport system out there, the others i've used were either too expensive or too slow in there services but these guys were very cheap and fast, i have no reason not to refer them to my friends and family in the future and i will keep using them for all my transport needs, it was nice doing business with you guys. Poster: Lauren Date: 2/1/2009 Subject: First timer! They made it so easy! Review: I was extremely nervous about purchasing a car from far away, but the price was right and I couldn't pass it up. I did a lot of research and was pleased with the price and reviews of Direct Express Auo Transport. I called on a Monday and set up for my car to be picked up on a Friday (we had to wait on all the paperwork to go thru at the dealership for the purchase to be finalized). As the week went on I was nervous because no one had scheduled to pick up my vehicle. I called and talked with someone at Direct Express and they told me not to worry, that most of the time they don't schedule to pick a vehicle up until the day before or the day of. Sure enough, on Thursday someone scheduled to pick the car up. They contacted me directly and told me that they would be picking my car up on Friday, that they were going to spend the night in Arizona and wait on it to be ready. I told them it was actually ready that night (the paperwork/money had gone thru), so they picked my car on up early. 4 days later it arrived in Georgia in perfect condition. The truck driver was incredibly kind and since he arrived at night, he even had me pull the vehicle underneath a semi garage so that I could inspect the vehicle from top to bottom. Shipping a car is nerve racking, but you guys made it as easy as possible and I was very pleased with the customer service, the trucker, the cost, the time frame, and the delivery. Thanks! Poster: John Date: 2/1/2009 Subject: Auto Transport Review: By the time I placed the order to when the car arrived it was 4 days. Driver was prompt and courteous. The representative was polite and courteous and answered all my questions with no pressure tactics. They just said call us when you're ready. I had one company that would not stop emailing and calling me. As soon as I mentioned Direct Express they started in that there are hidden fees, fuel charges etc. None of this was true. The quote I received through the internet was the price I paid, no more. I also appreciated that I didn't have to put in my contact info just to get a quote. Direct Express provided a quote instantly with no strings attached. Will definitely use again if the need arises. Thank you Direct Express...I was very pleased and satisfied. Poster: Fred Tolliver Date: 2/1/2009 Subject: happy with service Review: very happy with the service rendered. Driver was very polite. Price was fair. My vehicle was pick up on the day that I requested and was delivered quicker than I thought it would be delivered. I was very happy with the overall service of both companies. Poster: Milloynie B Date: 2/1/2009 Subject: Review for service rendered Review: I was very pleased with the delivery of my vehicle. The driver was very nice and understood that I needed my car in California as soon as possible. He picked it up in North Carolina for me and delivered it to California. The car was a little dirty (which I expected) but it was in great shape. I would definitely use this company again if I need my vehicle transported again. The service was great and exceeded my expectations. I would recommend them to anyone. Thanks. Poster: D. Corbett Date: 1/31/2009 Subject: 2004 Honda Odyssey Review: Did a EXCELLENT job! Carrier adjusted to MY pick-up time/availability. Moved mini-van from Killeen TX to Piscataway N.J "Door to Door". No vehicle damage! 2 containers in rear were intact with "NO" items missing! Give them a try! BEST Price online! HONEST CARRIER! Poster: NORRIS MANIER Date: 1/29/2009 Subject: REVIEW Review: WHILE LOOKING FOR A CARRIER, I HAD CONTACTED FOUR, AND THEN TALKED TO DIRECT EXPRESS, THE CONTACT AT DIRECT EXPRESS WAS VERY PROFESSIONAL AND ANSWERED ALL OF MY QUESTIONS, THEY GAVE ME THE BEST PRICE OUT OF ALL OF THE OTHER COMPANIES I CALLED, EXPLAINED TO ME ABOUT THE INSURANCE AND HOW LONG IT WOULD TAKE FOR THE VEHICLE TO GET TO ITS DESTINATION I WAS CONTACTED AS TO THE APPROXIMATE TIME THAT THE DRIVER WOULD BE THERE TO PICK UP MY VEHICLE, THE DRIVER CAME AND INSPECTED THE VEHICLE, MADE NOTATIONS OF ANY DAMAGE THAT WAS VISIBLE, FILLED OUT THE PAPERS AND WAS ON HIS WAY, I HEARD FROM THE PERSON THAT I SHIPPED THE VEHICLE TO AND HE TOLD ME THAT HE RECEIVED THE VEHICLE, HE WAS HAPPY AND IT REACHED HIM IN GOOD SHAPE,I WOULD LIKE TO THANK DIRECT EXPRESS FOR DOING SUCH A FINE JOB Poster: Charles L Date: 1/29/2009 Subject: Friendly & Fast Service Review: Ultra fast service, picked up my car the same day i placed my order and arrived in 3 days, the truck driver even agreed to drop-off my car when i requested a different location. Highly recommend these guys! Poster: Tony Date: 1/29/2009 Subject: customer service Review: We had very positive first time shipping experience with Direct Express. Shipping our son''s car from Florida to L.A., we got a $700 quote. We paid $150 to Direct Express via credit card on internet. Direct Express then brokered our transport to trucking companies in the area. Within one hour, we were assigned a driver/transport company (redacted) who was actually ready to pick up the car before we were ready to turn it over. No problem. One call, and the car was reassigned to another transporter (redacted). You get a tracking number and can always call the transporter or Direct Express. I'm told the Florida - California route is well used, and that's why we had no wait in getting an assignment. You may have to wait longer for an assignment on less travelled routes. Our driver arrived after giving us 24 hours notice for pick up, he was professional and polite. He examined the car and gave us a receipt. The car was taken and we checked in with the trucking company a few times over the next few days and followed the progress. Our son received the car about 7 days later in L.A., with a few hours advance notice. He paid the $550 balance in cash to the driver, which feels weird in a cashless society, but all was cool. The car was fine, and we're all happy with the service. We would definitely use Direct Express again. Poster: David Gridley Date: 1/28/2009 Subject: company rating Review: The price was very reasonable, The service was good and they always returned calls. The tracking was good. Always new where auto was located. The driver and his service was very good. The vehicle came through with no damage. I would definitely use this service again and would highly recommend other people to use them. I was happy with the entire process. Thanks Poster: Charles M. Clay Date: 1/28/2009 Subject: Shipment of 2001 Ford Van from TX to CA Review: The service was easy and affortable. The pick up the van was done ontime and by a friendly driver. My son was happy with the service. I was suprised how quick the van arrived in CA. Thank you. I have recogmented your service to a friend. Poster: Travis H. Date: 1/27/2009 Subject: Excellent Experience Review: It was a great experience and was better than the other companies I was using in the past. I will highly recommend Auto Transport Direct to anyone who is wanting to move a vehicle. The staff and the drivers that they assign were top notch. Plus they were amongst the lower priced companies that I saw. Thank You! Poster: joe schaab Date: 1/27/2009 Subject: great service Review: fast exelent service very good price car was in well cared shape car got shiped same day great service driver was very nice and knowlegeabal the girls at the orderdesk where very nice and helpfull and got me a transport the same day iwould use both the transporter and dierect express any time Poster: Gayathri Date: 1/27/2009 Subject: Excellent and Super fast service Review: Impressed with excellent, fast and great service. Surprised to receive the car in 4 days after picking up from Vegas, even though it was promised to deliver in 6 days. The driver Andrew Patton (redacted)Auto Transport was courteous and very flexible. I would recomment this company 100%. Poster: Dan Jones Date: 1/26/2009 Subject: perfect move Review: After reading pages of reviews and getting 12 different estimates I called several companies that gave me prices, some just put me on hold , 1 just hung up, and the Direct Express representative Jenny ,just seemed so friendly and helpfull. I was new to this and had no idea there were so many companies out there. Direct Express let me know a driver would call me a couple of days befoe the move. I only gave them 5 days notice, Johnnie the driver called and said he would be at my house between 9am and noon on the day I wanted the truck picked up, at 9am he was at the front of my house ! I had to move my son's new Toyota FJ Cruiser out to ASU. My son has added a front Bull Bar with Lights and also a rear bar plus the FJ is very high with a huge rack on top ,Johnnie looked at the FJ and said it might not fit on the truck. He said lets try, and it fit with 1/4" to spare! He didn't even ask to charge us anymore than what was quoted. The FJ was delivered to AZ in 5 days one day earlier than promissed! Johnnie kept in touch with my son and we had his cell phone #. It was the best move ever and I will use Direct Express to bring home the FJ this summer!!!!!!By the way they were also the least expensive quote I got. Poster: Bill Date: 1/26/2009 Subject: Fast and done. Review: Service is very fast and good. I called on Monday and they assigned a driver for me by Tuesday. He was ready to go with my order, but the dealer couldn't get the car ready fast enough. Ever the dealer told me how rare it is to have a truck ready to pick up the car that soon after the auction had ended. Driver called me several times from the road so I always knew where he was. Great service! Poster: Adrian Marks Date: 1/25/2009 Subject: Direct Express was accomodating Review: Very easy to work with... Call center was helpful at every stage of the delivery. The company used to deliver was fully insured, and Direct Express AT made all information available to us. Poster: Colette Date: 1/25/2009 Subject: Father & Son Team Review: Our shipment was scheduled with a father and son team out of the bay area. As soon as we were notified of the carrier I looked them up on-line. To be honest I was a little concerned as they are a fairly new business and there were no reviews about their service. The concern was not warranted. I give this team an excellent rating. In TX they had to start earlier than planned due to work schedules. They made it work to help accommodate our needs. In CA we told them we would meet them at a shopping area knowing their truck would never make it into our housing area. They kept us informed through out the process. Once they exited the freeway they called us and we met them at the agreed upon destination. As we pulled in they were already off loading the vehicle. Both drivers were friendly and truly professional. I would recommend them to anyone, and if I need to get a vehicle back to TX I would use them again. Poster: ALEXANDRA Date: 1/25/2009 Subject: GREAT JOB! Review: The pick up was done very promptly in Illinois and arived in San Antonio in just a few short days. I had a contact person the entire time and he contacted me to let me know what day and time the vehicle would arrive. My car did arrive when the driver said it would and was in great condition even after coming through a Chicago winter. Overall I would definitely use Direct Express Auto Transport again. Poster: maurice Date: 1/25/2009 Subject: TRANSPORT Review: My experience with this autotransport was overall outstanding . The pick was on time when my car was delivered it was in perfect condition. the driver David was very couterous and he also help me delivered to my house. I would recommend this outstandiing company to anyone. Thanks again for very reasonable price ,on time delivery and couterous staff and driver . Poster: MARK CAPOZZE Date: 1/25/2009 Subject: The fastest Review: This company was outstanding, the car was delivered to my house 1700 miles away within 7 days total from when I first called. Do a check before you sign up for some cheapo company, you will a lot of people work from their homes in this business and don't dispatch till they have a full order. I left 7 emails and 5 phone messages with another company and waited 14 days before I canceled and went this company. Truly a professional company. The contact with the drive was outstanding! Poster: Emma Date: 1/24/2009 Subject: comment Review: I was very satisfied by the company service.They answer the phone promptly, and they are very knowledgeable. plus, their price is better than any other place. whoever wants to transport his or her from state to state, I would recommend this company. Poster: Julia Date: 1/24/2009 Subject: Great Service! Review: We were looking for a carrier to transport our daughter's car over the Christmas holidays and contacted numerous companies. We almost went with another company with a similar name, but the contact person failed to call me when he had promised to, so we went with Direct Express Auto Transport at the last minute, based on their ratings on this web-site. We were not disappointed. All involved were polite, professiional and on time. Funny thing is, their quote ended up being less than all the others, some of whom low-balled but failed to include various fees and taxes in thier qoutes. We were very satisfied! Poster: Amy Date: 1/23/2009 Subject: Great service Review: From the start to finish this company is top notch. Great communication with both the transport company and the driver. My car was picked-up and delivered in 24 hours. I didn't expect it to go so smoothly. I will use Direct Express for all my auto moving from now on. Thank you. -Amy Poster: Phillip Goffner Date: 1/22/2009 Subject: Very pleased with service! Review: I will definately be a customer for a long time to come. The price was excellent and the service and care was even better. My van was even picked up early for no extra charge! Thanks! Poster: Candace Date: 1/22/2009 Subject: I'm a very satisfied customer! Review: This is my second time using Direct and on both occassions, I was extremely satisfied with the level and promptness of their services. I will recommend them to others and if i'm ever needing this type of service again...I will use Direct! Good job! Poster: Harry P. Becker Date: 1/21/2009 Subject: Great service Review: We had great experience and service from the first phone call to them. They were very knowledgeable and Joe the driver was extremely friendly and capable even though he picked up the vehicle in New Jersey with extreme winter weather south where he was headed. He was also very nice to my granddaughter in Arizona who is handicapped with short arms and only two fingers when he handed her the keys to the vehicle and said happy motoring. Poster: Lew M. Date: 1/21/2009 Subject: Pleased with transport Review: When we moved from Florida to North Carolina we had planned on driving both of our cars. At the last minute we decided to have one shipped. I called several auto transport companies and Direct Express Auto Transport could meet all of my needs, including pickup and delivery dates at the best cost. The driver was professional and courteous during pickup. The driver called me several times in transit to keep me informed of the driving progress. During delivery a few days later the driver was very friendly and thanked me for allowing him to serve us. My car arrived in excellent condition. I was pleased with the entire transaction and I would use Direct Express again and recommend them to our friends. Lew M. Poster: SABRINA M. BURNS Date: 1/20/2009 Subject: AUTO TRANSPORT Review: I WAS VERY PLEASED WITH MY SRRVICE AND WILL DEFINITELY RECOMMEND DIRECT TO OTHERS. I WAS NOT AT HOME WHEN MY MERCEDES ARRIVED AND THE COUPLE WAIT FOR ME TO ARRIVE THE CAR WAAS IMMACULATE AND IN EXCELLENT CONDITION UPON ARRIVAL. Poster: Erik Date: 1/20/2009 Subject: Great Service Review: This was my first time using a car transportation service. I got several quotes from other services, but the price from here was considerably less expensive that the others. Plus they have a good reputation with the Better Business Bureau, which eased any of my worries. Pickup was onetime. The driver and the office kept me up to date with when the car was going to be delivered. To my pleasant surprise, a few days later, the driver called informing me that he would be able to deliver the car a few days ahead of schedule. I would highly recommend this company to anyone, as I will use them again for my car transporting needs. Poster: Tom Date: 1/19/2009 Subject: Direct Express Auto Transport Review: Dealing with a larger transport company made me feel safer, and their prices were among the best offers I had. Everything was handled professionally, and I would certainly contact them again if needed. Poster: Jane Dwyer Date: 1/19/2009 Subject: Transport Review: My experience with Direct Express was a very good one. I called or requested quotes over the internet from quite a few other companies (at least 10) and this was the best price with considerations of insurance and time, with door to door service. My car was picked up within 24 hours of the call to the company. The drivers (a team to get vehicles delivered faster) were very careful loading my vehicle. The truck/carrier they used to transport my vehicle was clean and in good condition. (I was at one time a school bus driver so I took the time to look at the condition of the rig) The driver was neat, knowledgable, courteous, great communication, took the time to answer my many questions. My car was delivered on time, 4 days from Michigan to Yuma, Arizona which was much better than other companies I called, some only transporting as close as California or with up to a 15 day time frame before leaving Michigan. This was door to door, 4 days, no damage, I was and am VERY pleased with this company. All employees were very nice and professional. Great Job!!!! Poster: Danielle Bernstein Date: 1/19/2009 Subject: very pleased overall Review: This was the first time I ever needed to ship a car and it was surprisingly easy. Of the most well reviewed companies, Direct Auto Express offered the cheapest quote - 950 to ship my car from California to New Jersey. I was very impressed that a few hours after I placed the order, I received a call letting me know that my car would be picked up the next morning. Even though my car was shipped cross country in winter, it arrived in 7 days. When I wasn''t available to receive it upon delivery, the (redacted) dispatcher was very helpful in informing me about where my car would be stored. (redacted) Poster: David C Date: 1/18/2009 Subject: Shipping was great!!! Review: I scheduled the service over the Christmas/New Year's holiday's and they were still able to confirm. The driver actually planned on picking the vehicle up earlier but there was a delay on the dealer's end. The driver picked up the vehicle on Monday and had it to us Tuesday!!! Wife said the driver was very courteous and friendly. This was not only the lowest price quoted but also came through with the best service and follow up. I would highly recommend this company to anyone looking to ship a vehicle. This was my second experience with vehicle shipping and I now have added them to my list of first to contact. Really just a great company and pleasure to do business with. Poster: Joe B Date: 1/18/2009 Subject: My review Review: This is my second time using Direct Auto tranport and I'm very pleased with my overall experence,I have recommended them to anybody in need of a transporter and will continue to. There prices are very fair,driver was very careful with my car, and pick up and delivery was on time.Thanks for the great service. Poster: Jonathan Date: 1/17/2009 Subject: Very good experience Review: I found Direct Express Auto Transport online. I knew nothing about these kinds of services and I was nervous about getting ripped off. After obtaining quotes from a lot of companies I selected www.autotransportdirect.com (direct express auto transport) to move two cars from Virginia to Utah. They were professional, fast, efficient and moved the cars safely. I didn't get any quotes that were substantially lower, and I got several that were much higher. I would definitely use them again in the future. Poster: Arthur R Date: 1/17/2009 Subject: Transport service Review: Transport driver very polite and very helpful in unloading my classic truck, gave info on truck from what he knew from previous owner...very patient and cautious with truck. Poster: Charles Date: 1/16/2009 Subject: Transport from Washington to Louisiana Review: First off, I want to say I was a little skeptical about auto transport going into this. I have read a lot of reviews and heard horror stories about cars not getting picked up on time or taking weeks to be delivered. I chose Direct Express based on the large amount of positive reviews I read and the positive rating with the BBB. I used Direct Express to transport two vehicles from Washington to Louisiana. The website was easy to use and the instant quote was great. The price was in the middle of the range, not too high, but not so low that it would be difficult to find a driver to transport. Customer Service was very helpful in giving feedback as to when I should make my reservation to have the cars picked up in the time frame I required. They gave me a 1-7 day window for pickup, my cars were picked up after 3 days. They also sent an email with my order number, and followed up with an email alerting me to the assigned shipper with their phone number. The driver was friendly, and performed a thorough inspection of the cars. He said it would be 7-12 days for delivery. It actually only took them 6 days to deliver. The cars were pretty dirty coming off the truck, but after such a long trip I expected as much. They were in good condition, no damage to report. They even gave me a small discount since they were early and I had to scramble to find someone to accept the cars on my behalf. Overall, it was a pleasant experience, and if I ever need to ship again I will use Direct Express Auto Transport. Customer service was friendly and helpful, and they did a great job of getting my cars scheduled for shipment quickly with a reliable transporter. Poster: Phillip G. Date: 1/16/2009 Subject: 1987 Buick Regal Limited Review: Shipper picked up early and delivered early. Help me push a non-running car into my driveway and back yard. Price was awesome and the service was even better. I booked another shipment with direct the very same week! Highly recommended! Poster: Christina Date: 1/16/2009 Subject: Service Review: I would definitely recommend this service to a friend or use it again myself. It was very easy to schedule a pick up and delivery appointment with the company. The driver contacted me several times to update me on his status and when my car would be delivered. The price for the service was reasonable and made it very easy for me to get my car from one state to another. When the car arrived, the driver had it off of the truck, running with the heat on (its currently very cold here) and ready for me as soon as I arrived to meet him. His truck was too large to fit in my location so I met him about a block away to pick up my car, it was very easy and the driver was very nice. My car arrived in good condition, the same condition as when it was picked up. From beginning to end it was very easy and reasonably priced. I felt confident that my car would arrive in good condition and was in good hands. Thank you for your help! Poster: Marc Siegel Date: 1/16/2009 Subject: Easy transaction, Easy Company to work with Review: We needed to transport my in laws car to California. We called right during the holiday - the process was clear, communication was very good. The driver picked up the car on time and the car made it to California that same week. We weren't sure who to trust for something like shipping a car and with Direct Express they answered all our questions, described the process and had a very fair price. We would definitely use them again. Poster: Robert Date: 1/16/2009 Subject: High Recommended Review: The entire process was hassle free from booking to vehicle pick up to delivery at the destination. The driver was very very nice and very professional. The vehicle arrived as promised on time and without any damages. I will certainly recommend this company for any of your vehicle transport needs. Poster: T Austin Date: 1/15/2009 Subject: Impressive delivery Review: Our sons car was transported from Georgia to DFW over the holidays. I was very pleased with the excellent customer service from the time I set up the transport over the phone to the delivery. Everyone one was very nice, informative and professional. The driver was very timely in the pickup and delivery and I could contact him by phone as needed. Our son was very impressed when he received his car. No problems. The price was reasonable. Thanks! Poster: Jisoo Park Date: 1/14/2009 Subject: Great Job!! Review: I was really impressed. I did not expect to get a call the day after I had signed up for the service on-line. I thought it would take much longer. Furthermore, the company tried really hard to please me and sent personnel to pick up my car when they could not reach my place with the large trailer due to over-head bridges in my neighborhood. My husband received the car in 5 days in California after it was shipped from Maryland. I am very satisfied with the service. Poster: Mari Date: 1/14/2009 Subject: Totally reliable Review: Great experience. Will use again!! I talked to Mercedes when I made the order. She answered all of my questions and I was reassured adn felt comfortable leaving my luxury car with Direct Express Poster: Manjula Date: 1/12/2009 Subject: Direct Express Auto Transport for Car Shipment Review: I have received Best service on My vehicle shipping from Direct Express Auto Transport. The car is in Good condition and it took Les than 24 Hrs from Michigan to Georgia. I recommend this is the Best Transport in Vehicle shipment. Poster: Mr. Singh Date: 1/10/2009 Subject: Boon for my unreliable car Review: Due to the Check Engine Light on my car (cylinder misfiring) and possibility of snow / ice conditions, I didn't want to drive down. Got a quote from several brokers and carriers, but this was the cheapest. For this 550 miles, I got a quote for $350 (the next closest was $420) from Direct Express. I was a bit reluctant to pay $150 up front online on their website, but when I read their BBB review, I got confidence. They said the pickup will be between 1 and 7 days. It was a pleasant surprise when the pickup was made the very next day. They kept me duly informed by sending emails when the carrier truck was assigned. Also, I got my rental car in time. I called up after 2 days to check if the car was already delivered. And, again to my surprise, they told me it was already delivered yesterday. earlier than I expected. excellent customer service... overall a very pleasing experience. Poster: Patricia S Date: 1/10/2009 Subject: My Direct Express Auto Transport Experience Review: I recently had a car I purchased in Ohio shipped to Rochester, New York using Direct Express Auto Transport . If you're thinking of having a car shipped do yourself a favor and use Direct Express Auto Transport. Their service was outstanding, from the people who answered the phones, to the driver that delivered my car. The driver actually pulled his carrier in front of my house, unloaded the car and backed it into my driveway. Truly door to door service. Another company I had looked at dropped your car off at their local shop. You had to pick it up from there. Their shop closest to me was NOT close. The day of delivery, the driver assigned by Direct Express Auto Transport had called me twice to make me aware of his schedule (he had another car to drop off in the area) and his estimated time of arrival. The Direct Express Auto Transport price was extremely reasonable and had no hidden fees. Again, another company I looked at seemed competitive at first until you realized you had to add fees for insurance, door to door delivery, top loading on the carrier which I needed because I was shipping a convertible. All of this, which the other company called extras, was included in the original Direct Express Auto Transport quote. And, finally, the car was in impeccable condition when it arrived. Poster: bejoy Date: 1/9/2009 Subject: my experience Review: excellent service..i was bit skeptical when i saw their low rates but i decided to go seeing the number of great reviews and i was right......i shipped my toyota foreunner from houston to cleveland and it reached there on the third day in great condition. all the staff at direct express where very good and also the carrier which they assigned for us was great.. i would definitely use the direct express service whenever required and whole heartedly recommend them to everyone who is looking for auto transport they save your money and time keep up the good work.. Poster: R. Derrick Voricci Date: 1/9/2009 Subject: Porsche 928S transport Review: Great company to deal with, excellent communication. I shipped from the Pittsburgh area to NYC for only $375.00, about $100 dollars cheaper than most of the other companies. Poster: T Yee Date: 1/9/2009 Subject: auto transporter Review: I was very pleased and impressed with Direct Express Auto Transport. My vehicle, a 2002 Subaru Forester was picked up on the date requested. Brad, the driver of the open transporter was very responsive. We chose to load the vehicle in a large parking lot nearby my residence and was dropped off at a designation of our choosing. The driver was courteous and could be reached on his cell phone. He delivered the vehicle very close to his predicted time with the vehicle in undamaged condition. I would recommend Direct Express Auto Transport because of the cost , care and responsiveness. Poster: Dennis Date: 1/8/2009 Subject: Short Notice, Quick Response, Reasonable, Timely Review: Dawit contacted me, I met him at a nearby K-Mart, he drove me back to the apartment, and he delivered the truck to Denver (from Norfolk) in four days. I was EXTREMELY IMPRESSED and would most definitely recommend you guys again. And the price was very reasonable as well. I would say I was very satisfied. I had placed the order over the web, a little less than two weeks before I needed it transported, and Thanksgiving was coming up (therefore many drivers would not be available for a few days). They pointed this out, so we moved the pickup and delivery dates up. They showed on time, and delivered the car here in CO in under 4 days. Truck was in good shape, no scratches or dents, and my girlfriend had received it here, said (as he was to me) Dawit had been very courteous on delivery. So reasonable, on-time, easy to place a web order (big one for me) with confirmation, courteous over the phone, courteous in person, and the vehicle arrived safe-and-sound. To recap, the order was placed with AutoTransportDirect.com, (redacted). No complaints, I'd strongly recommend them per my experience. Poster: ANDREW Date: 1/6/2009 Subject: AUTO TRANSPORT Review: EARLIER THAN THEIR PROMISED AND MY EXPECTED, I HAD VERY GOOD EXPERIENCE WITH THIS COMPANY, PICK UP AND DROP OFF ARE ON TIME, TRUCK DRIVE IS VERY GOOD MAN, AND THEY WILL BE MY ONLY CHOICE NEXT TIME Poster: Eileen Date: 1/6/2009 Subject: Would Recommend Review: I would recommend Direct Auto Express Transport. They were very helpful in scheduling the tranport of my car from Ohio to Phoenix. The driver Jeff was great (redacted)and Auto Transport was great too. Although my car wasn't picked up until 2 days after my first available date, Jeff called me the day before my first available date to schedule a day and was right on time for our scheduled pickup. SO I wouldn't techniclly say they were late at all. My car arrived on time in Phoenix and Jeff was in contact with me to let me know the date he would arrive. On top of this, the price was great. I would use them again if I needed another car tranported. Poster: Benjamin Date: 1/4/2009 Subject: Car transport Review: We had a very difficult time finding anyone who could deliver my 350 SLK to San Francisco California to my daughter. After we had practically given up finding anyone for less tha $1200, we were delighted to find your company and to offer such a wonderful service at a reasonable price. We had contacted Mercedes dealers and Porche dealers in both Alabama and no one was the least bit helpful. Thanks for your excellent service. Poster: Steve S Date: 1/3/2009 Subject: corvette delivery Review: my transport experience for my classic corvette exceeded my expectations. the price quoted was the price charged, the driver took good care of my vehicle , and he gave me 2 courtesy calls in route to let me know the progress of the move and when to expect delivery. i would use your company again. thank you. Poster: Mark Date: 1/3/2009 Subject: Service Review: After the first company was unable to pickup my vehcile as schedule, a new carrier picked up the assignment within minutes. The new carrier contacted me shortly after I received word that the first carrier was unable to pickup the truck and informed me that they would make the pickup within a day. Two days later, my car arrived in my driveway. The driver was great, he showed the kids the inside of the truck and explained to them that he drove from North Carolina down to Texas. The kids were thrilled and awe sturck by the size of the truck. Overall it was a great experience and I wouldn't hesitate to call again. Poster: JC Date: 1/1/2009 Subject: Great service Review: I had never shipped a vehicle anywhere before. Auto Transport Direct offered exceptional service all through the experience. The trucking company was prompt and professional and handled my car very well. I would definitely recommend this company and I would use them again. Poster: Christine B Date: 12/31/2008 Subject: Great Experience Review: Everything was great. The driver was courteous and hard working. My car arrived in perfect condition. Coordinating pick up and delivery was easy and the drover was very flexible. I couldn't believe how easy this whole process was to accomplish. From the quick internet sign up to delivery - smooth! I would use Auto Direct for all of my auto shipping needs. Poster: Anthony Caldwell Date: 12/28/2008 Subject: Vehicle Delivery Review: The driver was amazing. He was honest and very curteous. He had some trouble starting my vehicle but he pulled out his jumper cables and sprayed some ether and it fired right up. Thanks for everything. Poster: Ryan Date: 12/27/2008 Subject: 1st time user Review: I have never used this company and never shipped a vehicle before....however, if i were to ship another i would not hesitate to use this company again. Very positive experience...!! Poster: Greg M Date: 12/23/2008 Subject: Auto transport Review: This is the second time I used your transport service. Both times were on time and fast for such a long distance. The drivers stayed in touch with me directly by cell phone, a definite plus. On the second transport the driver made it into Kansas City Missouri durring an ice storm and then waited on the dealer to open the next morning. Saved me big money. I can highly recommed your service and will use you in the future. I like the way you do business. Thank you Greg in Georgia Poster: alejandro Date: 12/23/2008 Subject: very good service exellente Review: The price of the transport because is accesible Information about damage and the claim process Time line of events including time for pickup and transport Company contact person very nice callme wen pickup my vehicle and delivery on time Order or Tracking easy de encontrar gracias Poster: Bob Date: 12/21/2008 Subject: Auto Transport Direct - Excellent Company Review: I was nervous about shipping my newly purchased GTO because I had previously arranged for shipping with another company and there were a lot of issues – which led me to find AutoTransportDirect.Com (Direct Express) on the internet. The car did not run, which was a problem for most companies as they wanted to significantly increase the price whereas Auto Transport Direct charged a reasonable additional fee. My GTO was picked up in Florida and delivered to California on time. There was zero damage and no issues. The items (car parts) I placed/shipped in the trunk (which most companies would not allow) were undisturbed and exactly as placed when shipped. All of the Auto Transport Direct staff I encountered were friendly and knowledgeable and the e-mail notification was very helpful. The driver was knowledgeable, polite, and helpful and it was obvious my GTO was well cared for. An amazingly carefree experience – I will definitely use AutoTransportDirect.Com if/when I need to ship a car in the future. Poster: Karl Date: 12/21/2008 Subject: Porsche Cayman Review: I used Direct Express Auto Transport to move my Porsche Cayman from S. Cal to N. Cal. Communications with the driver was excellent. He called me and told me when he would pick up the car and then called me to confirm when and where I wanted it delivered. Delivered exactly on time as he committed. No issues whatsoever. Will use again. Poster: ken Zaborniak Date: 12/21/2008 Subject: car transport Review: My wife needed her CALIFORNIA,since she was trying to obtain a job i Called your Company on Tuesday and the driver picked my wife's car on Wednesday,the same day she left for California,I was AMAZED at the fAST SERVICE,mY WIFE INDICATED THAT the driver wAS VERY COURTEOUS and gave my wife AN estimate that it would take approximately 7-10 days for the car to arrive in California. When my wife received call from the driver that the car would arrive in 6 days,she was very pleased. I CAN'T tell you hoq much we appreciated the service thAT we received,When my returns to Columbus, we will use your service Again,thank you. Poster: Doug Date: 12/20/2008 Subject: Great Service! Review: I was having my Grandfather's car transported from New York to Arizona, and received quotes from a few carriers. A couple of the carriers had lower prices than Direct Express Auto Transport''s $925, but their reviews weren't as high. I decided to go with a company with a higher cost, but higher reviews because I thought it would be worth the higher cost to save any trouble/headaches. And, boy, was I right! I called Direct Auto Transport on Saturday to setup a pickup on Wednesday, and they were there on Wednesday morning. The driver called Thursday afternoon to say the car will be delivered on Friday evening. He showed up Friday evening with the car. The entire process was smooth and easy. I'd definitely use Direct Auto Transport again. Poster: A. Stone Date: 12/20/2008 Subject: Fantastic! Review: I was incredibly pleased! I called for pick up on a Monday morning and received a quote that was significantly less than all the other quotes I had received. I was told the car would be picked up within a day of the call - it was picked up that afternoon! I was told the transport time would be 1 day for each 500 miles (total distance was 1000), so I was expecting the vehicle to take 2 days to get to me. I was perfectly happy with that since other quotes I had received were for 7-10 days. The vehicle actually arrived within 24 hours of pickup! Everything was better, faster or cheaper than I had expected. I would highly recommend this company to anyone. Poster: joy williams Date: 12/20/2008 Subject: vehicle transport st. louis to tucson Review: All the folks at auto direct transport were great...very professional and accomodating for transporting our honda that arrived early and in perfect condition...the price was one of the best quoted and we added 50.00 to the quote to ensure an expedited pick-up...that extra 50 was still well below many of the quotes we received....the company/driver that picked up the vehicle was great as well and his staff was interested in making sure our daughter could be accomodated with her finals schedule in college....we were actually amazed at how perfect the whole experience turned out and wouldn't hesitate to recommend direct auto transport in the future....many thanks to a great company! Poster: Tim P. Date: 12/20/2008 Subject: Our "new" car Review: (redacted) We called Direct Express on a Tuesday about 6 pm. By 10pm we had a truck assigned to pick up our 1969 Vette from Missouri. We called the driver on Wednesday and he picked up the car on Thursday. He delivered it in perfect shape just 4 days later. We are very glad we called Direct Express. Poster: Craig P Date: 12/20/2008 Subject: Excellent Review: This is the second time I used Direct Express. Very quck turn around from time of order until car pick up. Delivery time to destination was very fast, the car beat me home. For the service you recieve from these great folks, Im surprised they dont charge more. Very friendly and willing to help you through the process each step of the way. I highly recommend Direct Express, and for their low rates, probably the lowest you can find, I'm sure you will understand why they are the best. Poster: ys Date: 12/16/2008 Subject: Great and cheap transport Review: I was fortunate to stumble at this website (transportreviews.com) when I was searching for a auto transport company. I chose Direct Express Auto Transport because it had more favorable reviews than others. The price was not bad either. The pickup was on-time. 30 hours later I was contacted by the driver. He was entering Maryland and should be at the destination at northern Virginia around 5-6pm. He came at 6:30. Considering rush hour traffic around that time, I'd say that he was, for all practical purpose, on t |