Testimonials
What customers say about our Direct Express Auto Transport staff...
What customers say about our Direct Express Auto Transport staff...
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Poster: John L Date: 8/27/2010 Subject: Mustang transport Review: This was the first time I used a carrier to transport a vehicle. Not just any car, but MY car. Of course I was concerned before I hired them. I found the company on Google and read their reviews. What I liked about Direct Express was that the company responded to the very few poor ratings with their side of the story- other companies didn't. The vehicle was delivered from Eau Claire, Wi to Miami, Fl. Granted, Miami is a large metropolis, and that probably decreased the transport time, but I'm sure if I lived in a small town in Florida, it still would have been here within 10 days. (redacted) The driver performed as if he was an employee of Direct Express. He was professional and courteous upon delivery and delivered the car at 8:00 AM, exactly as promised the day before. I called Direct Express on a Tuesday afternoon. The car was picked up on Thursday 7/22 and was delivered the following Tuesday 7/27. I thought that was exceptional. It would have been here on Monday, but the truck broke down 80 miles from my house on Monday afternoon. It was repaired overnight and on the road early the next day. I was expecting 7 business days for delivery. Delivery time was 5 days, including the weekend! No, you're not going to get constant updates on where your car is at any given time. No, you can't track it like a UPS package. No, you can't call the driver on the phone and ask him how it's going. Remember, he's transporting 8 cars-you can't expect him to call all 8 owners every day and tell them where he is. However, I did get a call from a representative when it was picked up, and the day before delivery. The price was a bit higher than others, but you get what you pay for. Don't fall for other companies' claims that they can deliver it in half the time if you "turbocharge" your order(meaning, pay extra). They offer no guarantee that the truck wont break or there will be no accidents on the interstate. If you're going to use a car transporter, don't just rely on this review. Google companies and you'll see that overwhelmingly, Direct Express is the best one. Poster: Lanc Date: 8/26/2010 Subject: Excellet serivice of Auto Transport Direct.com Review: I searched all auto transport companies. I found Auto transport direct.com the best. All staff from dispatch to delivery sub contracts personnel is very professional, courteous and knowledgeable. I would recommend highly for coast to coast or within any state for shipping of your car. I paid very reasonable for excellent services from pick up to delivery. I received earlier delivery then promised date with no scratch or any kind of damage to my car. Poster: Ed R Date: 8/26/2010 Subject: California to Ohio Review: Direct Express Auto Transport performed just as promised. I was shipping my sons car from California to Ohio, where he is attending college. We were given a targeted pick up date and it was critical that this date be met. We were leaving town for vacation and wanted the car sent before we left. We had a one day window or we would have to delay the shipment much to the dismay of our son. We placed our order on Friday, a Driver was assigned for pickup on Saturday with a targeted Monday pickup. I called customer service on Monday to see when I could expect the driver, using their GPS system, customer service was able to tell me where the driver was and provided a cell number so I could communicate directly with John. John gave me his ETA, we arranged to meet at my neighborhood super market. John was on time and very careful with the loading process. He explained the journey the car was going to take and the expected ETA in Ohio. Seven days later my son called and said it's coming in this afternoon, he met the driver in a suitable parking lot and happily drove away in his car. It arrived on time and in good shape. I was extremely pleased with the communications and the professionalism of Direct Express's Team and will use them if and when my son heads back to California. Thanks for a job well done! Poster: Zhao Date: 8/25/2010 Subject: Excellent service Review: I placed the order on Aug 7. And the car is picked up on Aug 12. And I expected to get it on Aug 21. However, I got it on Aug 17. I am very happy about that. The only thing I am not happy about is the car is really dirty when I saw it. But that is understandable because it is about 2500 miles. I would definitely go with this company again in the future is needed. Poster: Alan M Date: 8/25/2010 Subject: Auto Transport Service Comments Review: (redacted) We were pleased with the service of Direct Express Auto Transport. They kept us informed through the process (redacted). When a truck was assigned the car with picked up promptly and the car was delivered, quite literally to our driveway. I would certainly use Direct Express Auto Transport again. Poster: Frank H Date: 8/24/2010 Subject: car transport Review: Good service. I arranged the pick up, and within 3 days the vehicle was on its way to IL. The workers were very congenial and knowledgeable about their work. They were very helpful because we had to improvise to load the non-powered car. I do not know why the off load was delayed at the destination. However that was no problem for me. The car was sent to IL to be restored and will naturally take some long time. I am very satisfied for what these men accomplished. Poster: Ron Date: 8/24/2010 Subject: Direct Express Auto Transport Review: I was very pleased with my entire experience with Direct Express Auto Transport. I ordered delivery of my vehicle on-line and their web site was easy to use. I got a quote which was very fair. It was much cheaper than flying from Rochester, New York to Raleigh, North Carolina, staying overnight at a hotel, and driving the car back to Rochester. It took a week from the asked for pick-up date to get my car, but since I was under no time constraint to receive it, I considered it "On Time". Direct Express gave a bonus from their end to procure a driver more quickly after the week. When I called to find out the status of my order, they were always cordial and helpful. When they realized the time passage, they gave their "bonus" and a driver was procured the next day. The driver was courteous and excellent. He called me after he had picked up the car and continuously phoned me along the trip to let me know his estimated delivery time.We met at a local shopping center parking lot since he did not think he could easily maneuver the truck into my neighborhood. The car was delivered in the condition promised without any transport damage. He stayed until I was totally satisfied with the delivery. I would readily use Direct Express again for transportation needs. Poster: Ray L Date: 8/23/2010 Subject: Direct Express Auto Transport Review: This service has allowed us to increase our recovery at auction by returning vehicles to our area so we can control the process. It only takes a few minutes to complete the request, and Direct Express takes it from there. The staff is friendly and the service is prompt. I would recommend anyone attempting to sell vehicles at "out of area" locations to take a look at using this service. Poster: J. U. Date: 8/23/2010 Subject: Excellent service Review: We moved three vehicles from St. Louis to Los Angeles. My car got picked up and delivered on-time, just as scheduled. This was a very nice experience especially since I heard stories about cars not getting picked up for 5-6 days after the scheduled pick-up time. Delivery was smooth and without problems. The driver was very polite. He called a day ahead to reconfirm the times he was going to pick up the car and deliver it. The only thing I didn't like was that the cars were dirty. However, this was my choice to use an open carrier, and I didn't except anything differently. Overall, I had an excellent experience.(redacted) Poster: Tom G Date: 8/22/2010 Subject: Auto transport to CA Review: This was the first time I had used any car transport sevice. It was difficult to choose a carrier but I chose Direct Express first because of the positive reviews and numbers of cars transported yearly by the compnay. The price was amoung the most reasonable $ 650.00. The service was excellent and the driver was courteous and on time, a plus. I would definitely use Direct Express if I need this type of service again. Poster: Deborah S Date: 8/22/2010 Subject: Perfect Transaction Review: The entire process was very smooth and easy. My vehicle was picked up on the first day I indicated that it was available and delivered cross-country six days later. I was contacted regarding the pick-up and delivery times/dates 24 hours prior to each event. My car was not damaged in transit. The dispatcher and drivers were very courteous. Hopefully I will not have to transport a vehicle again, but if iI do, I will definitely use Direct Express Auto Delivery. Poster: Suri L Date: 8/21/2010 Subject: Review Review: Pick up was scheduled promptly (earlier than I anticipated. Promptly kept appointment as promised. Delivery was quick - very next day after pick up - faster than anticipated Was delivered at the time promised on the delivery date. Cost was very competitive and comparable to the cheaper estimates I was able to find with other companies Poster: Ann W Date: 8/20/2010 Subject: MY EXPERIENCE WAS FIRST CLASS! Review: I WENT WITH DIRECT EXPRESS AUTO TRANSPORTERS BECAUSE THEY ARE A LOCAL OFFICE WHERE I LIVE IN CALIFORNIA. THEY FOUND ME A CARRIER WITHIN 48 HOURS!! I PLACED MY ORDER ON A TUESDAY, AND HAD MY CAR HERE THE FOLLOWING MONDAY MORNING, FROM OKLAHOMA TO CALIFORNIA. THE DRIVER WAS AWESOME, HE CALLED ME UPON PICKUP, IN TRANSIT, AND BROUGHT THE VEHICLE TO MY HOUSE! VERY COOL. MY DRIVER WAS GREAT. HE LIVED IN RENO, NEVADA. I WAS HIS LAST STOP. HE WAS A HAPPY GUY THAT MORNING BECAUSE HE WAS GOING HOME TO HIS WIFE. ALL SMILES. I WAS SMILING TOO DRIVING AWAY IN MY CAR. YEAH!!! ONLY $725.00!!!! Poster: Maria Victoria R Date: 8/20/2010 Subject: Review of transport service car from Massachusetts to Florida Review: After searching for a reliable transport service in the internet, Direct Express Auto Transport immediately caught our attention for it's professional and organized website with a reasonable price and our experience with them has been exactly so. We picked the first available pick up date and time and they were right on time and in front of our son's apartment building to pick up the car and was handled in a very careful manner. The car was delivered only 4 days after the pick up and was given to us, in perfect condition in an enclosed truck even though we paid for an open one, right in front of our residence by a very professional gentleman named Fernando. We were immediately contacted by an agent in the company and later by Fernando, the driver, for instructions of pick up and later for the delivery. He even called us when he was on his way to Florida just to let us know that he was on time and that our car was ok! Our experience with Direct Express Auto Transport was excellent! Because of their service, we are going to send the car back to our son in Massachusetts plus a friend's car. We definitely recommend them for their service and will continue to use them in the future, thank you! Poster: Ellen A Date: 8/19/2010 Subject: Review of Delivery Review: I was extremely pleased with the service of this company. Even though our arrangements were almost last-minute, we were contacted immediately, pick-up was arranged with my daughter in Texas, and everything went as smoothly as anyone could have even wished for. The driver was very courteous in his communications, and timely with his delivery. I would rate this experience a 5 out of a possible 5, and best of all, they had the least expensive pricing. Poster: Derek Date: 8/19/2010 Subject: Excellent services Review: I satisfied using this auto transfer company. The driver came to me on right time and delivered my car very quickly and safely, also there were no damages on my car. Poster: Jennie Date: 8/19/2010 Subject: very satisfied Review: Good company, very satisfied! Origin State: CA Destination State: TX Pickup Was: On Time Delivery Was: On Time Vehicle Condition: Good Honesty: 5 Knowledgeable: 5 Hold Times/Promptness: 5 Overall Customer Service: 5 Overall Rating: 5 Poster: Dennis W Date: 8/18/2010 Subject: 1979 CJ 5 Review: The entire experience was prompt and painless. Everyone was very professional. The semi driver who delivered the vehicle was great - he even helped me get the jeep started before he left. Poster: bill mcsherry Date: 8/18/2010 Subject: vehicle transport Review: we were very happy with our experience. (redacted) Communication was essential to us as we were unsure of how we would be able recieve the auto. The company was able to accommodate alternatives on the recieving end as we were not sure we would be in ohio at the same time. As a matter of fact, they beat us . The company explained the procedures and we were able to make arrangements with the driver for a convenient reciept while we were unavailable; they beat us to our destination and were able to contact our alternate reciever for drop off. As a matter of fact they were there on the weekend and held such until arrangements for a monday delivery were arranged. Our experience throughout the trasnsport was calm, cool and collected. They were able to make quick arrangements for the pickup and were able to adjust to requirements for delivery. It was a relief and a comfort that everything fell into place so easily. We would use this service again. Poster: Mrs Martins Date: 8/18/2010 Subject: Very happy! Review: We were very happy with this service. We got our vehicle in three days from TX. The driver was so nice and professional. Would definitely use them again. Thank you Poster: Wei Date: 8/17/2010 Subject: Customer service was great Review: The customer service at Direct Express Auto Transport is great. They are very helpful in checking the order and making sure the car is picked up. (redacted) everything (redacted) was superb. Poster: Phillip P Date: 8/17/2010 Subject: Quick and easy ship Review: I am a student in the Bay Area and had my 1998 Honda Accord shipped from the Bay Area. About a year ago I used Direct Express Auto Transport to ship my car as well. In that case, everything worked out fine. Hence my reason for using them again. In this case, I used requested a transport on Friday, was assigned a carrier the next day, and had my car in Los Angeles by Tuesday. The driver that was assigned was polite and professional. It may have helped that I did $50 extra option. All in all, I would definitely use Direct Express again. Poster: WM. KUB ILUS Date: 8/17/2010 Subject: Recommendation Review: A better service could not be provided. Transport driver communicated the complete journey and was highly professional. From original quoted price to the delivery of the vehicle it could not be better....AND THE PRICE WAS RIGHT! Poster: Bill Date: 8/16/2010 Subject: Everything should go this smooth Review: I could not believe how professional the entire process of transporting our car from South Carolina to Connecticut turned our. From the first on-line contact with Direct Express and each step along the way, right up until the car was delivered in Connecticut, it went like clockwork. When we picked up the car the transport driver had it off the truck, engine running, and the A/C on. It was pretty hot that day and it was a nice touch on his part. I would use Direct Express in the future. Poster: Anthony Date: 8/16/2010 Subject: Auto Shippment Review: I have used Direct Auto shippers before with no issues. (redacted) Just as they did before, they got my car picked up within 2 days of placing the order and fulfilled their part of the deal. I will never use any other shipper again. Direct Auto Shippers has my business and you too should highly consider them to move your vehicle. A+++++++++++++++++++++ Poster: Danilo P Date: 8/16/2010 Subject: transport my vehicle Review: excellent service. It take one day service pick-up and delivered (pick-up 3:00 pm arrived around 12:00 am). price for US375.00 are not bad at all for transport. no damaged and excellent condition. if I have another car to be transport I will used DIRECT EXPRESS AUTO TRANSPORT again. They are fast and reliable. Poster: Dan Date: 8/14/2010 Subject: Great Satisfaction Transporting Car CA to IL Review: I shopped the web a bit to find a reputable, reliable, and economical carrier to transport my brother's car to me from California to Illinois. I eventually decided to go with Direct Express Auto Transport because I was a little familiar with long-haul carrier operations, issues of liability, damage, attention to details, and customer service, and found them to be all that, and very economical as well. The value was confirmed when I received numerous other bids for the same service that were hundreds of dollars more, but without the sense assurances of the type of service Direct Express conveyed. What was important and reassuring was the early and constant direct phone communication updates just prior to pickup to my brother (shipping) and to me a day before arrival and the day Ed the driver arrived in my town. He kept us informed of ETA and what to expect if he could or could not get close to our street based on weight and zone restrictions, if any. Ed was just a GREAT driver, friendly and knowledgable, and extremely courteous. I get a sense Direct hires out the best quality and value carriers and the best carriers have very good drivers. I would recommend them to anybody transporting a valuable car across the country when you want it to be safe and secure. Poster: Marie Date: 8/12/2010 Subject: Awesome transport Review: I had a very good experience working with Direct Express. I spoke with a very friendly representative who explained the process to me and answered all of the questions I had about my car transport. The upfront deposit went smoothly and I was informed that I would be emailed once my car was matched with a carrier. I was contacted, by email, from direct express 2 days after I made the initial call saying that they had found a carrier going to Iowa. I was contacted by the driver and we arranged a location to meet. This was kind of tricky in Los Angeles, but it ended up working out. My car was actually picked up on Thursday, instead of Friday and then delivered to me in Iowa on Monday. This was a surprisingly fast turn around time which I was really impressed with. The driver, Randy (redacted) was really friendly and made every effort to accomodate my busy schedule in terms of pick-up and delivery. My car arrived in tip-top shape (just needed a carwash). I was impressed with the Direct Express (redacted) and would recommend them to anyone transporting a car across country. Poster: Stan T Date: 8/12/2010 Subject: The Driver was great Review: The driver that picked up our car was great. He met us on time and got our car delivered on time and in good condition. He was a plesure to work with. Poster: Paul H Date: 8/11/2010 Subject: It 's wonderfull company Review: I recommend this company is excellent one. Cheap and ontime. I do many searchings for my car to ship to other state, but I am lucky to find out this one. I would say that It's Excellent autotransport company. Please trust me. you may call me or drop me an email if you want to know how they pick car and drop car. Paul Poster: Connie F Date: 8/10/2010 Subject: WTG! Direct Express AT Review: This was my first time using a freight service. Making arrangements was simple. The Direct Express AT staff was responsive to my questions and provided timely feedback. The carrier was also VERY responsive. See you next time. Poster: KEndra Date: 8/9/2010 Subject: amazing Review: My first time transporting my car and everything went smooth and on time. The only complaint I have is that the rep mixed up my pickup date. It was easy fix. I will def use them again! Poster: Wendy Date: 8/9/2010 Subject: car transport Review: Helen was always available to address my concerns. She was patient and went out of her way to accommodate my requests. I was assigned a driver earlier than expected and the car was delivered on time. I have used this company before and would use them again. NO COMPLAINTS! Poster: Rob D Date: 8/8/2010 Subject: Effortless transport Review: Received a quote for transport for our car and called to schedule. This quote was the lowest we received. We were told it could take up to 5 days for the car to be picked up in Arizona. Well, the next day we received an email that the trucking company would call for pick up time. The car was picked up the next day at noon. The driver picked up the car at a convenient location and was very courteous. Three days later, the truck and our car arrived in North Carolina. We were able to get our car at a convenient location. Would use this company again if we ever have to transport another vehicle! Poster: Louise Date: 8/8/2010 Subject: Autotransportdirect is great Review: I am glad that I shipped my car through Auto Transport Direct, a company that provides great quote and service. My car was picked up on time and delivered ahead of the schedule. I will use Auto Transport Direct to ship my car again next time. Poster: Richard C Date: 8/8/2010 Subject: Transport experience Review: This was my first auto transport experience. I expected a lot of hassle and paperwork but I got none of that from Direct Express. They were very professional, courteous and responsive. Always kept me informed. Called them in the morning to place an order and car was picked up in the afternoon. Could not believe it. Transport driver was great. Very professional. Car arrived at destination without a hitch. Would not hesitate to use Direct Express again. They made the whole process easy and effortless. They did what they said they would do. Poster: ann m Date: 8/7/2010 Subject: wonderful service Review: i am totally happy with this company. of course i will use again and also referral to relatives and friends. the driver was excellent! on the way he informed time to time and arrived earlier. before i hired a company with cheaper quote but they did not pick up my car until 10 days after the scheduled date and then asked more money. the deposit money were holding a month. i had so much stress and time, money wasted. i wish i can reveal the company name for future customer. thanks again. with best regards, ann. Poster: Shinko M Date: 8/7/2010 Subject: Porsche Carrera Michigan to Seattle Review: Contacted carrier Monday and car picked next day! Can't ask for speedier service than that. Contacted driver couple days later, when he gave me his schedule and estimated delivery date. He was day early on his estimate. Very courteous, professional job overall! Concerned about availability and wait times since I requested an enclosed carrier. Couldn't have been happier with how everything went! Poster: Mike Date: 8/6/2010 Subject: Had no problems Review: Ordered from their online website on a Sunday to ship from California to Ohio. Got a quote for $875 which was cheaper than other quotes I got. Already the next morning I was contacted saying they had a driver assigned to me and picked up my car that afternoon. The next Monday the car arrived in Ohio with no problems and on schedule. Poster: Ebony Date: 8/6/2010 Subject: Great Experience Review: This is my second transport but my first with this company and it was great. The driver was on time and informed me a few days before when he would pick up my car and called me the night before when he would drop my car off. We made a couple of jokes about my car and it's condition but no worries. I would recommend them to other ppl. Low prices, great service. :) Poster: John L Date: 8/5/2010 Subject: car transport Review: GOT QUOTES FROM E BAY THEN SELLER RECOMENDED DIRECT EXPRESS CONTACTED THEMM LADY VERY HELPFULL AND PRICE SOME 40%CHEAPER E/MAIL CONFIRMATION RECIEVED PROMPTLY AND ADVICE ON CARRIER SAME DAY (redacted) THESE GUYS ARE GOOD CONTACTED SELLER AND BUYER PROMPTLY VEHICLE DELIVERD WITHIN 3 DAYS WILL DEFINITLEY USE DIRECT EXPRESS AUTO TRANSPORT AGAIN Poster: Obi Date: 8/4/2010 Subject: True value for the money Review: Driver was fantastic. He made me very comfortable with the process. The process to set up my pick up was stress free and easy. This is the absolute cheapest cost I found to transport my vehicle. If I ever need to transport my car again, I will be calling on them once more. Poster: Jonathan Date: 8/3/2010 Subject: Highly recommend! Review: Direct Express Auto Transport was very accommodating to me. I changed pick up dates for the vehicle two different times and each time they were very professional and friendly on the phone. My vehicle arrived on time and without damage. I highly recommend them! Poster: Gregory B Date: 8/3/2010 Subject: On Time, No hidden Costs Review: This process was very transparent and happened just the way it was advertised it would. There were no hidden costs, the vehicle was picked up and delivered per the schedule we requested, and the vehicle arrived in great shape. Customer Service kept us informed by email as driver was assigned and provided a number that connected us directly to the driver. Using that information were able to keep track of our vehicle as it made its way across the country. We also used the number to direct the driver to a high school parking lot to simplify the drop off since we live in a residential neighborhood with relatively narrow streets. That approach worked well. We are posting a review because we selected this company based on the reviews posted on this web site. It is only fair to ensure the next person looking for service has current information on the company as we had to help them make their decision. Poster: Melinda Date: 8/2/2010 Subject: Great service and company! Review: This transport company did an outstanding job of organizing the transport of our vehicle to California. The quote was the cheapest at $700 but the professionalism and quick quote response was fantastic. I would highly recommend this company. The actual transport company was amazing. So honest and took great car of the car on its travel. I would definitely use this company in the future. This is the company to use for all your auto transport needs. Poster: Richard Date: 8/1/2010 Subject: Direct Express/ R&M Transport of Pa Review: The (redacted) transport driver was very professional, helpful, and courteous and managed to get a full size carrier down my street! He made sure to take extra care while unloading my classic car. I was very impressed! Thank You!Direct Express handled the transaction very well and provided excellent communication. (redacted) Poster: Johann Date: 7/30/2010 Subject: TRANSPORT Review: CALLED COMPANY AND PHONE WAS PROMPTLY ANSWERED BY FRIENDLY REPRESENTATIVE. VERY QUICKLY AND CLEARLY EVERYTHING WAS EXPLAINED TO ME AND FOLLOWED UP BY AN EMAIL AND THEN AS EXPLAINED FOLLOWED UP BY FURTHER EMAIL ONCE PICK UP WAS ASSIGNED.DRIVER CALLED AS EXPLAINED AND VEHICLE PICKED UP ON TIME AND AS PROMISED.VERY FRIENDLY DRIVER AND FELT COMFORTABLE HANDING OVER THE VEHICLE.DRIVER EXPLAINED THE PROCESS TO ME AND ALSO WHEN HE EXPECTED TO HAVE THE CAR DELIVERED.CAR WAS DELIVERED AS PROMISED ON TIME AND IN PERFECT CONDITION.VERY HAPPY AND WOULD USE AGAIN IF I NEEDED AND CERTAINLY RECOMMEND.THANKS Poster: Matt Date: 7/30/2010 Subject: Fast and reliable Review: It was very fast. The car was dirty but that was from driving through New Mexico and Arizona. No complaints there. It was pristine on the inside like it should have been. The driver (mike) was insanely friendly and personally delivered the car when he found out he wouldn't be able to get the 18 wheeler down my street. I definitely recommend this service. Poster: Karen S Date: 7/29/2010 Subject: Overall Experience Review: The auto carrier we used was very professional. They picked our truck up a little earlier then we expected but it worked out. The gentleman who picked the car up from our house was very knowlegable & personable. The driver of the car carrier, Rex was highly thought of by his co-workers. Rex had the car there faster then we expected! He was very precise on the delivery of it! The car was delivered in excellent condition!! We would recommend this car carrier to anyone. If we ever moved again we would be sure to use this company. Poster: Tara P. Date: 7/29/2010 Subject: The Best Review: You guys ROCK! This was my first time transporting my car from New York to Los Angeles & it was one of the best experiences ever. At first I was scared because I wasn't sure but after doing some research on the company I was sold. The over communication was the best & the honesty was excellent. I even received my car before schedule. Overall I was beyond pleased with the service. I will defiantly use you guys again! Highly recommended, very highly. Thank you. Poster: Mike H Date: 7/28/2010 Subject: Direct Express/classiccars.com recommended Review: Perfect service; let me change the delivery location and delivered 12 hours early! Mike was very careful with *all* the cars on the carrier, to the point of consciously avoiding numerous overhanging trees, and lowering the car only inches at a time to check clearances all around. He does not waste a moment or a motion! Professional and good-humored, too. Poster: Beverly Date: 7/28/2010 Subject: Vehicle tranportation review Review: Not only did this company give me the lowest price quote they also have an A rating with the Better Business Bureau. My vehicle was picked up on time and delivered as scheduled. The driver contacted several times to update me as to where they were. My vehicle was delivered in the same condition as when it was picked up, which was very exciting because a year ago we transported another vehicle with a different company it did receive some road damage along the way. Poster: Debbie K Date: 7/28/2010 Subject: transport Review: This was the second time in 1 month I used Direct Express Transport, and both times I was extremely happy with the service. The driver could not to my house directly due to the size of his truck and my narrow street, but was able to get within a reasonable walking distance for both of us. It was as close to door to door as I can expect with the circumstances. He was very courteous and accommodating. I would recommend this company. When they said the car would be picked up or delivered, it was within a reasonable time frame. The car arrived dirty, from road dirt, which I had expected. I really can't say anything negative about the company, service or drivers. Poster: Rodney Date: 7/27/2010 Subject: Transport Review: Overall a good experience, would you them again. Vehicle arrived with no damage. Vehicle arrived earlier than expected. Customer service was very helpful. Thank-you for the safe transport of our new vehicle. Poster: Courtney Date: 7/27/2010 Subject: Oklahoma to North Carolina Review: Everyone was very courteous and friendly, though I didn''t speak with them often. Car arrived within a reasonable time for a very reasonable price. (redacted) The driver, however, did call the night before delivery to confirm a drop off time. The time between when the car was available for pickup to the day of delivery was 10 days, from Oklahoma to North Carolina. Not knowing when the car was actually picked up, I can't comment on how many days it was actually in transit. All in all, I was very pleased with the experience. My car showed up safely and in good condition, only slightly dirtier than when I left it, but no more than to be expected. Poster: Jenny Date: 7/27/2010 Subject: Satisfied with all! Review: Satisfied with all! Believable company! Poster: D. Zirkle Date: 7/26/2010 Subject: Auto Transport Review: Quick delivery, good communication throughout process vehicle arrived in perfect condition. If I ever had to ship again, I would not hesitate to use Direct Express Auto Transport. Poster: Mina Patel Date: 7/26/2010 Subject: car review Review: this was a good company and I would use this company again. we had a lot of problems finding a company that would transfer my van in a short period of time and when we called the direct express auto transport company. This company was on time with everything and gave me proper paper work when the car was picked up. Poster: Amit Date: 7/25/2010 Subject: Direct Express Auto Transport Review: I had 2 cars shipped from the San Francisco Bay Are, CA to Jacksonville, FL. I was asked for a date at which the cars would be available. The cars were picked up within one day of that date. I met driver at a nearby shopping mall so he could easily load the cars in the spacious mall parking lot. The driver reviewed everything with me, gave me his contact info and told me the cars would be in Jacksonville, FL in 5-6 days. He ended up delivering the cars a day earlier. The cars were delivered without any damage. They were a little dirty, but nothing more than you would expect on an open trailer. The customer service department for Direct Express Auto Transport was great in setting up pickup. When I couldn't get a hold of the driver initially, they contacted the driver for me and had him call me back. I am going to be moving back to California in about 3yrs and after my experience with Direct Express Auto Transport, I will definitely be using them again. One last thing, their quote for both my cars was one of the more competitive quotes I received. It wasn't the lowest quote, but I picked them based on customer reviews and I'm glad I did. I would definitely recommend them to family and friends. Poster: nand Date: 7/25/2010 Subject: repeat user of services Review: This is the second time I am using your services and it has been very good. I would have no problem recommending to my friends. Driver kept me updated a day before to make sure I was able to receive the vehicle on time when delivered sooner. Poster: manu Date: 7/24/2010 Subject: nice experience Review: This was my first time experience with shipping a car. Everything went smoothly from pickup to delivery. The delivery guy was very honest. I really appreciate the efforts and would definitely use again. thanks for all the support. Poster: alyn Date: 7/24/2010 Subject: On time Review: very sastified will use it again and again. The driver was very honest and helpful. I will use them again in any future shipping. I got a phone call letting me know when and what time my car was going to pick up and delivery day was on time sooner than I expected. the price was excellent and my car did not get anything broken. Poster: Mike Date: 7/23/2010 Subject: Excellent Services Review: The driver came to Pick up exactly the time he called us; and select at high school parking lot which is near our house. He loaded the car immediately and explained to us how it will be transfered and delivered. The car was delivered in 4 days from Dallas to Boston. We are satisfied with their professional service and very reasonable price $650. Poster: Linda N Date: 7/23/2010 Subject: Direct Express Review Review: The service is very prompt and quick, which I appreciated very much. My car arrived in Ohio from California within a week after being picked up. However, for being extremely responsive and attentive, the company arranged a driver to my car within hours after I have called them. I was expecting a 24 hour notice before the car was picked up, not an immediate call indicating the car was to be picked up at the very moment. But, the driver was very kind and understanding, and was more than happy to accommodate any requests I had to ensure my car was transported safely. For the price of shipment, how quickly the car was shipped, and the customer service, I would be more than happy to use this company again. My car arrived in great condition. Poster: Denise McRae Date: 7/22/2010 Subject: Excellent customer service Review: Initial contact with company was good. The representative treated me with respect and professionalism. Representative gave correct information regarding transport. They called me along the way to report their progress and time of delivery. The driver was pleasant and on time based on our telephone conversation. My vehicle was in excellent condition. I would use this company again to transport my vehicle any where in the United States. Poster: Patrick Date: 7/22/2010 Subject: Direct Express Review: Overall service was actually very good. Asking someone you don't know to pick up a vehicle you just purchased several states away and deliver it to you unharmed stretches the limits of trust, but everyone we dealt with was helpful and pleasant. I was a little disappointed with not getting door to door service as requested but narrow streets and low hanging trees made that impractical. I would not hesitate to use this servie again. Poster: Jeff D Date: 7/20/2010 Subject: great service Review: I shipped 2 cars and they both went well. direct express was very honest and upfront about the whole process. I would recommend them and would use them again Poster: Jamie Date: 7/19/2010 Subject: They were on-time and great to work with Review: My husband is a former Military Officer. We have shipped our cars across the country multiple times. I have had some bad experiences in the past. This time, things went smoothly. They picked our car up on the agreed upon day and dropped it of the following evening. I would use this company again. Poster: Snyder's Date: 7/18/2010 Subject: Truck transport Review: The car carrier was courtious and kept good contact with us along the way. I would use this company again. The pricing of this company was middle of the road, not the cheapest and not the most expensive. I would use this company again. Poster: Terry Smith Date: 7/17/2010 Subject: My experience with Direct Express Transport Review: I had checked with numerous transport companys about shipping my car and found that Direct Express Transport to cost a lot less than the others and was easier to contact and talk with an associate about any questions I had. I would highly reccomend Direct Express to anyone that needs to transport a vehicle anywhere. They have a toll free number you can call anytime with any questions you may have and get a direct answer fast. They were very professional and courteous with me and I would no doubt use them again. Poster: JP Aiken Date: 7/17/2010 Subject: Super Customer Service Review: The experience was simply unbelieveable. We could not believe the speed and professionalism of the company and carrier personnel - assigning a carrier within hours of my call on a Saturday and pick up of the vehicle on that Monday with delivery to California 2 days after that. The carrier's personnel were very accommodating in pick up when due to local road construction they could not get to our home and then upon arrival in Los Angeles, stored the vehicle until it could be picked up. Could not expect a better experience. Poster: B Walz Date: 7/16/2010 Subject: transporting my vehicle Review: I was referred to the company by a friend who had used them. Lydia at the company was very helpful in guiding me through the process and made the experience stressless. I was notifed by email as to when my vehicle would be picked up and the transport arrived the called me the same day and arranged pickup the next day. The driver kept me informed all the time. The vehicle could not be dropped at my door due to road restrictions but the driver made arrangements with my daughter to pickup the vehicle nearby. I was pleased with the whole experience and would use this company again. Poster: maryk Date: 7/16/2010 Subject: direct express experience Review: Direct express was very pleasant to work with. The transport drvier stayed in touch with us, and all services were professional and friendly. I would definitly use this company again. Poster: Mary Z Date: 7/16/2010 Subject: direct express experience Review: It was a pleasure doing business with direct express. The car was picked up the same day I called to schedule. All of the employees that we dealt with were friendly, and considerate. The driver kept in touch with me and my daughter which we appreciated. I checked the BBB and found that the company was rated "A", and the price was very reasonable I would definitly refer this company to someone. Poster: Stephanie Date: 7/15/2010 Subject: Direct Express Auto Transport Review Review: We moved from San Jose to Chicago and needed to ship our car. Direct Express picked up my car on the day requested and delivered the car in 4 days. It was fast, easy, and the driver was great. We would definitely use them again. Poster: Hal S Date: 7/15/2010 Subject: Experience shipping our car cross-country using ATD Review: I selected this company from a computer search of shippers. I looked over Auto Transport Direct and found it to have a computerized input system that was simple to follow and immediately gave me a shipping price which was quite reasonable. I had some additional questions and these were efficiently and lucidly answered at the given (800) phone number. I only had to pay about 15 % of the total cost up front, and that could be paid via my computer using a credit card. The car was picked up essentially at my house within 3 days of my order upon an agreed to date and time. The driver of the transport vehicle carefully examined my car to determine any defects or dinks it might have, marked these on a receipt and gave us a copy. This protected both myself and the shipping firm. An estimated DOA was given by the driver (8 days from pickup) and that turned out to be the day that it was delivered to the door of my son's house!(redacted) Poster: Katie R. Date: 7/14/2010 Subject: Prompt, Honest, Affordable Review: When I first looked into using a transport company to bring my son's car from California to Texas I had no idea there were so many to choose from. I became a little confused with the differences in quotes, however, I stuck with my gut and used you- Direct Express auto Transport. You were prompt, honest, and affordable - everything anyone could want!! I will definitely use you again should the occasion arise. Thank you. Poster: B. Cassidy Date: 7/14/2010 Subject: Ford F-100 Pick-up Review: I recently purchased a '58 Ford F-100 from a seller in Texas. After a little delay in the available time to pick-up on my end, I called a Friday evening to tell them it was now available. Expecting them to take a few days to process this, I was surprised when the seller called me Saturday morning to say it was on the transport truck and ready to go. The seller also stated that the driver has a few more stops to make on the way to Pennsylvania. Again, another surprise when the driver called three days later to say he was in town. It was a smooth operation. Definitely would recommend to anyone. It was this website that convinced me to go with this company and not one that was possibly a little cheaper. I hope this review helps to do the same. Brilliant! Poster: Jayson Date: 7/14/2010 Subject: Gary (redacted) is The Man! Review: I inherited my Grandfather's 1974 Jeep CJ-5 - which is the physical manifestation of mine and my brother's childhoods; an incredibly sensitive item in many ways. The Jeep started in a very small town, very removed from any major highway artery making the pick-up a financial challenge for the driver (they pick-up where they can get several at once to maximize their income and minimize their cost). This was the only thing that was unclear at the beginning - the times quoted for average pick-up time are precisely that, averages - picking up vehicles on the outer edge of the spectrum can take quite some time. Luckily, I was not pressed for time as it took longer (understandable, after I educated myself on the process) than the average to pick-up The Jeep. Even though, it only took 2 weeks beginning to end. That said... these people are amazing. True, authentic customer service professionals. Maybe I'm just jaded from decades on the California coast, but everyone from the girls that answer the phone to Gary, who drove the semi-truck with my Grandfather's Jeep on it, were absolutely wonderful. As an example: Gary arrived at my Grandmother's home and gently and politely gathered The Jeep while providing real, human understanding and consolation to my Grandmother. Try to get THAT from a "moving company." Throughout, Gary was easily reachable. Very personable. And a fun character to chat with. He's a real person - just like my Grandfather. Not to make this an emotional story, but the way that he handled my Grandfather's Jeep (a symbol of the man I idolized as a child) was moving and filled with reverence. He even told me that he would purposefully move it off the truck to load other cars in so he could make sure the top and fenders were never in harm's way. (redacted) Poster: pohao Date: 7/13/2010 Subject: get the job done with low cost Review: best quote, prompt and safe delivery, 4.9 stars only complaint is the super short-notice on car pick-up - believe it or not, 2-hour notice, luckily it worked for me. Poster: Paula Date: 7/13/2010 Subject: transport Review: I would use this company again in a heart beat. I felt that the price was fair and the driver was very good at letting me know where he was and when he would be here. Awesome. Poster: andrei Date: 7/12/2010 Subject: Iowa to California Review: Car was picked up on time and was delivered on time. The driver was very nice and contacted me about all of the details. We met in a parking lot mall not very far from my house and we just met at a close place for delivery on my car Poster: Tonia Date: 7/11/2010 Subject: transport Review: the driver was nice and pleasant when i went to pick up my car. my care was delivered as promise to me. i would use this service again and highly recommend to others. Poster: T. Allen Date: 7/10/2010 Subject: Direct Express Auto Transport Review: I had not heard of this company or any other company when I started this process. I was worried about using a transport company so I did a lot of research. Anyway, I decided to use them based on all the good reviews I read compared to other companies. I can say everything I read was true about this company. Based on my experience everyone at Direct Express Auto Transport that I spoke to was professional, pleasant and helpful as well as the driver who transported my car. My car was picked up 1 day early from Virginia but it arrived in 3 days to Seattle, Washington and in the condition as expected. I truly did not have any problems. I highly recommend them. Poster: erica hirsch Date: 7/9/2010 Subject: Great service! Review: I was very impressed with the entire process. My car was picked up on the exact date I requested, and was dropped off on the day the driver said he thought it would be. This is definitely a service for those who are patient and trusting. I had scheduled my pick up about 2 weeks before my pick up date, and didn't here anything until the day before, when I received an email from the company that was going to transport my car. The day of pick up, the driver called and told me he'd be there in an hour. Even though I was getting nervous about the transport leading up to the pick up day, everything happened on the exact days I had requested, and the car was delivered to me in excellent condition. Overall I am very happy with this service, and would happily use this company again if I ever need anything shipped. Thanks for your promptness! Poster: michelle moore Date: 7/9/2010 Subject: recommend Review: The entire process was very smooth. Car was picked up right away and arrived in town the same day we did. Highly recommend them. Great prices as well. Poster: Janet M Date: 7/8/2010 Subject: Direct Express Auto Transport Review: Using Direct Express Auto Transport was easy and reliable. The cost was $525 for door to door service from Tennessee to New Jersey. The driver called when he picked up the vehicle and called again when he was going to deliver the vehicle. The driver was friendly and courteous. He kept calling to tell us where he was located and how long he would be. I would recommend this service to anyone needing to transport a vehicle and unable to pick it up themselves. Poster: George Taylor Date: 7/8/2010 Subject: Truck Transport to Colorado Review: I was very pleased with the prompt action Direct Express Auto Transport was able to identify a shipper in a few short days. This was a short notice request. The contacts at Direct Express Auto Transport met my expectations-polite and friendly. The shipper was prompt, flexible, and on-time. They met my needs and more in getting my vehicle picked up, shipped, and delivered in Colorado without incident. The cost of transport was very reasonable and much better than other competitors. (redacted) I was pleased with the service, the cost, and the entire experience. I would use them again, should the need arise. Poster: James Cost Date: 7/7/2010 Subject: Excellent Auto Transportation Review: My daughter had left to attend college in Texas and I had to ship her Mini Cooper as soon as possible. With all the expenses for college, I was concerned about the cost. I found Direct Express Auto Transport and was impressed with their immediate on-line quote which was quite reasonable. I was also impressed with their Better Business Bureau rating. After looking at several other companies, the choice was clear and I chose Direct Express. They promised pickup by a certain date and stuck to it. The driver called the day before and the day of pick up to coordinate. He was right on time, personable and very professional. He gave me the date for drop off in Texas which I relayed to my daughter. He then called her the day before and the day of dropoff. She said he was on time and quite pleasant. There were no surprise charges or surprises of any kind. I would use Direct Express again when my daughter returns home. I recommend them with hesitation! Poster: Bobby Date: 7/6/2010 Subject: Transport Review.. Review: I had purchased a car in Arizona and needed the vehicle shipped to Maryland. Unsure who to use I read the positive reviews for Direct Express Auto Transport and decided to give them a chance. I had a great experience with them. The car was picked up on time and I spoke to the driver during transport receiving frequent updates. The car was delivered on time and in perfect condition. I would definitely recommend Direct Express Auto Transport. Poster: Debbie C. Date: 7/6/2010 Subject: experience Review: The quote was quick and I was never put on hold. The car was picked up the first day I made it available. The car was delivered on time. I believe the car was dirty because it had just been transported over a thousand miles! I will be using the same company to transport the car back home. Poster: Hana Date: 7/5/2010 Subject: review Review: pick-up was on time. actually the service called whether i could ship the car a day before the designated date. i was totally fine with it and the driver was exactly on time. one bad thing about is that, the truck is too big for some streets, so it was not exactly door-to-door service. i had to bring my car out to a bigger street (street parkings weren't available either for such a big truck). we made illegal parking for about 10-15 mins for the driver to go through the paper work. overall, the shipping method was good and very convenient! Poster: Ron Date: 7/3/2010 Subject: Quick response Review: Only 6 Days from first contact until the car arrived! This transport was from Atlanta Ga to Detroit MI. Awesome quick service. The driver contacted parties at both ends with plenty of advance notice. Well worth the cost verses driving and/or hauling ourselves. Thanks! Poster: Tobby Date: 7/2/2010 Subject: Vehicle Transport Review: I called around to "other" transport companys before selecting transport direct. The reasons I chose transport direct were their fantastic customer service and super low prices!! My vehicle was picked up early and delivered early (Thank you Surge!!). It was as clean as when it left the garage in NH!! The driver wanted to make sure that I was 100% happy with the service provided!!! I would highly recommend using transport direct for any/all of you shipping needs! I will certainly use transport direct again. Thank you for me with such great service!!! Poster: G. Swehla Date: 7/1/2010 Subject: Good service Review: The price was right and everything happened as promised. Would definitely use this service again. There where no problems with the transport even though the cars transmission refused to cooperate. Poster: Glenn K Date: 6/30/2010 Subject: Houston to Boston Car Transport Review: Everything was perfect from pick-up to delivery. The only misunderstanding was the dispatcher told us the car would be picked up at 8am, but the driver called that morning and said it would be 1pm. 4.5 days from Houston to Boston is great since he had four other cars to pickup and deliver prior to mine. We would definitely use them again. The price was 30% less than the next best offer. Poster: Prudy Date: 6/29/2010 Subject: Direct Express Auto Transport Review: I would definitely recommend autotransporterdirect.com to any one who is in need of getting their vehicle from another destination. I could not drive the nine-hour drive alone to pick-up my vehicle and I could not get another driver at this time. My funds were also limited. My only option after consulting my insurance company for a recommndations was the Yellow Pages. I was very fortunate to find this company after checking with my auto insurance company, talking to similar companies via phone. They took care of all my need in a professional, friendly, and caring manner. (redacted) I must say (redacted) was a breath of fresh Air. He was professional, helpful; kept me abreast of the whereabouts of my vehicle, the time he would arrive and went over every detail of my vehicle before leaving. To all older adults and anyone whos asks I would say that (redacted) is Definitely a Five Star (redacted) and very Trustworthy. Poster: Jonathan Jou Date: 6/27/2010 Subject: Excellent service Review: I have never had the experience of moving a car before so I did all my research previously and chose Direct Express by reading transport reviews.com. I want people to know that Direct Express did a great job of doing exactly what I hired them to do - move a car from point A to point B. I moved from Chicago to San Francisco and the car was on time at exactly the cost that they stated. Poster: Georgia B Date: 6/26/2010 Subject: Very impress with the service! Review: Direct Express Auto Transport made be feel very comforable during the whole process. The price they quoted us was the price we paid. Also they were one of the few companies on the internet that offer door to door delivery for a great price! They were very prompt in picking up our car from Chicago and very polite. Also they when out of their way to make the transport for delivery to Georgia easy and convenient due to my concern that my subdivision was to small for the transport truck to come in for the delivery. The driver kindly met us at my local grocery store parking lot a block away to give us our car. I was very impress with their overall service! Poster: Mark W Date: 6/25/2010 Subject: It comes down to the Driver Review: Everything went off well. There were no hidden costs, communication lines were open and someone was available at all times, service was prompt and good and the price was the cheapest of 6 companies we checked out. ($900 per car, coast to coast). But most important is the driver and fortunately, Fred (redacted) was our driver. Fred is highly professional, courteous, friendly, responsive and a huge credit and asset to his company (redacted) (Direct Express Auto Transport). Thank you Fred and thank you (redacted) Direct Express Auto Transport. We recommend you and would use your services again Poster: Joe B Date: 6/24/2010 Subject: Amazing service Review: This auto transport service was top notch in every way. From the convenient automated estimate, my first call to them, right through pick up and delivery they really pleased us. I was a bit nervous about the whole process until I met the driver who was friendly and competent. The fact that his hauling equipment was in really good condition also reassured me. Poster: Rudy B Date: 6/24/2010 Subject: Transport from Cali to Illinois Review: I was very pleased with the service I received. I was told that my car would be able to be shipped between one and seven days after my first phone call. The same evening I first called I received a call informing me of a driver in my area able to pick up my car later that evening. After I handed over my keys to the driver (redacted) I was then told that my car would be delivered on a certain day and that I would be called beforehand to be given a ball park estimate of when my car would be delivered timewise. I received the call when I was supposed to and also my car later that evening. My car was in the same condition as it was when it was picked up and all of my personal belongings (some expensive) were still in my car's trunk. What I appreciated most about this service was that they always kept their word or did better than their word. I was never told one thing only later to have them say something else. I would definately refer this company to anybody looking for door to door transport of a vehicle. I didn't look too hard, but they also had the best price out of the three companies I did contact. They beat the other two companies price by over $100.00. I hope this information was helpful to you. Poster: Koko Date: 6/23/2010 Subject: Great shippers. Review: So just a day after I paid my deposit, I got an email stating my car was assigned a truck. Truck company called me the next day setting up a time and the next morning got a call from the truck driver that he was 1 hour away. Very friendly staff at Auto Transport Direct and the truck driver was very friendly as well. Told the truck driver I was in no rush, so he may have taken his time, but still got my car to Cali in just 5 days. He called me before he picked up my car, and called me again while transporting to give me his ETA. I will be using this service again if I ever need to move my car. Poster: Susan S Date: 6/23/2010 Subject: rave review Review: I was very pleased with Direct Express Auto Transport. When I wanted to confirm the order and the specific timing, my phone call was connected to a live person immediately, which is very rare. I then had to move the first available pickup date back a few days because the car needed a battery replacement, and my e-mail was answered within hours. I was then sent several confirmation and update e-mails. Our car was picked up exactly when we were told it would be, and it was delivered several hours before the expected drop off time. The driver called to confirm directions to our house a few times as he approached our area. When unloading the car, he was very cautious, and the car arrived undamaged. I would definitely use the company again! Poster: Jacquenette C Date: 6/22/2010 Subject: Excellence Review: The service was Excellent and I have referred them to more clients, especially since it was quick and easy and my car was in excellent condition. This was my 2nd time using direct Express Transport and each time they were prompt and very affordable. I have referred them to other people who travel and need their car onsite for more than months at a time. I was actually impressed by their service and I would definitely refer them again to all the people I know and if I never need them again in the future I would definitely pick up the phone and give my business to them. Poster: Seth Davis Date: 6/22/2010 Subject: Fast service and nice people Review: Bought a car in CT and needed it delivered to me here in SC. Everyone I spoke to at Direct Express Auto Transport was very nice. The driver was a great guy. He cared enough to keep his truck and trailer very clean. The delivery was a lot faster than I expected and I am very satisfied with how they took care of my vehicle. I would definitely use them again if I need anythings else shipped. Poster: waynegws Date: 6/21/2010 Subject: Good job! Review: The Driver called me, kept me informed and was very courteous. When she got here to Arizona, she took extra care to make sure the cars came off clean and easy. She made sure there was no damage from the road and to make sure I was happy. I am very pleased at the outcome and your service was invaluable to my company. Thanks again for a fine job! Poster: William M. Black Date: 6/21/2010 Subject: Very pleased with transport Review: My wife and I were ready for a good vacation in Branson, MO. A slip in the shower and a fractured hip landed her in the hospital. We needed to fly home to California so we had to ship our car home. A family member lived near the airport in Springfild, MO. He kept our car until the transport picked our car up and brought it right to our door. The car came throgh in very good shape except for a bit of dirt on the surface. I am very please with the results of Direct Express Auto Transport. Poster: Linda M Date: 6/20/2010 Subject: Great Service!! Good company! Review: (redacted) We were very pleased by this whole process which went smoothly thanks to Direct Auto Transport. Everything was timely and came through exactly as promised. Very courteous people from the original administration contacts through the final drop off of the car at the destination. The contact person was precise in estimating the time of arrival for pick up of the car, and the driver actually got on to our residential street, which we thought wouldn't be possible. We were able to watch him load the transport truck with our car, which was interesting. He was very pleasant. A nice man. Similar things were said about the process upon delivery. Pricing was also good. The car recipients in Missouri having the car delivered to them, were equally satisfied. We would recommend this company to anyone looking for auto transport services. Thanks again.! Poster: Millette P. Date: 6/19/2010 Subject: Service with a smile! Review: Hello, I would just like to say that my experience with transporting my vehicle was smooth. This was my first time having a vehicle transported and it was fairly simple. I called, got a quote, asked a lot of questions; in which the phone rep's were very patient with me...I appreciate that. The driver contacted me. He was actually a funny guy. My car is older and has some character dents...lol! and he was telling jokes about my car...good jokes, nothing offensive. Any who, he picked my car up in CT on a Thursday and 6 days later he dropped it off to me in CA. I only had a rental car for 3 days vs. the 7 I had planned...smile! For both pick up and delivery, he called the day before, then the day of delivery. I paid $175 on my credit card when I made the reservation and gave him the remaining balance in cash when he delivered my car to me. Other than dead bugs from the highway, my car was returned to me in the same condition. Overall, I would use this company again. Thanks Poster: Bob Date: 6/19/2010 Subject: Mini Cooper transport Review: As a first time auto shipper I was overwhelmed by the responses to a request for an on-line quote. Picked this company based on website reviews. Price was in the lower half of quotes. Very pleased with promptness of pcikup. Delivery was one day after indicated date. (redacted) Would use again! Poster: Gordon Dippo Date: 6/18/2010 Subject: Safe Transport Review: When I decided to ship my car from Florida to California to use on the second leg of my vacation, I did not know what to expect. Direct Express made the the process simple and fast. A 10 minute phone call and everything was set. Pick up at a hotel was no problem and done on the day I requested. The transport time was on the lower end of the estimate and the people in California delivered it as scheduled. This was a great experience and I would definitely use Direct Express again. Poster: Mr. Schuster Date: 6/17/2010 Subject: Vehicle Pick-up and Delivery: A+ Review: I am more then satisfied with the service from Direct Express Auto Transport. Not only was their quoted price the lowest of many, but the car was picked up remarkably quickly and delivered in a very reasonable time frame with no problems. I've had over 30 cars delivered for both my former business and myself, and this was the smoothest transaction BY FAR. I have to admit, I did not expect much, as there are lots of shady brokers out there and I had not delt with Direct Express before. Well, I was very pleasantly surprised. I will definitely recommend Direct Express to others and hopefully use their services in the future with equal results. Thank you. Poster: Dilyana Date: 6/16/2010 Subject: Volvo S80 transportation Review: The transportation of our Volvo was as promised, no delays, no damage, and at a reasonable price. I would use Direct Express Auto Transport in the future and would recommend it to my friends. Poster: Trinadh Date: 6/15/2010 Subject: I will use Auto transport direct car moving service in future too. Review: I had recently used the car moving service from Auto transport direct, they have provided an excellent car moving service to me. Thank you very much Auto Transport Direct. Their customer service is good and driver is very person to work with to move the car. I will definetely recommend Auto transport direct and I will use Auto transport direct car moving service in future too. Poster: ned shanks Date: 6/14/2010 Subject: reviews Review: I have used this company to ship 3 cars cross country. No issues at all. Fairly quick pickup and fast transit times. Would use them again in the future. Poster: R Rosario Date: 6/13/2010 Subject: Great Service Review: The folks at (redacted) direct express auto transport (redacted) did an excellent job at picking up, transporting, and delivering the car. I provided an alternate delivery site as the original delivery address was in a very tight, narrow neighborhood of Los Angeles (CA) very difficult for an 18 wheeler car transport to navigate through. Please pass this info along to them and our thanks. We will definitely consider using your services again should the need arise to relocate. I had a couple of questions toward Direct Express Auto Transport and when I contacted them, the staff was very knowledgeable and each answer was responded-to in a professional manner. Thank y''all for all your help! Poster: Raj Date: 6/13/2010 Subject: Excellent service Review: I recently moved from Dallas,TX to Boston, MA. this is the first time i ever shipped my car. I got quotes from various transports, but no one can beat AutoTransportDirect. It was $625, very affordable. I never imagined i will get my car in just 2 days. it''s so fast. Driver communicated well and made the entire process very smooth. i recommend AutoTransportDirect to all of my friends and i will use it in future too. Poster: George Date: 6/12/2010 Subject: Mercedes slk230 Review: Great Fast response at a very low price. Most quotes were higher. Mercedes was picked up the next day and on time. Once arrived received a call w a estimated time frame and was there within that time frame. Will use again when needed and operator was very courteous and friendly! Poster: Clara A Date: 6/11/2010 Subject: AUTO TRANSPORT Review: I am very satisfied with the transport of my car to CA. I was always contacted ahead of time to let me know of the pickup and drop off times of my car and were on time on both occassions. Driver was very courteous and all items stored in the car were there, nothing stolen. No noticeable dents, or damage to the car at all. I am very pleased with this service and will certainly recommend them to my friends. Poster: thu Date: 6/11/2010 Subject: First time Review: This was the first time I transferred my car. My other two vehicles were driven to location. I wish I had known about this service sooner. I was very skeptical of the quality of the service at first, but after a friend's recommendation I gave it a try and I can say that I am very satisfied. The driver was very detailed, careful, friendly, courteous, and most importantly on time. My vehicle was picked up very sooner after I made the call and delivered very quickly too. The whole process was a lot faster and easier than I thought. I would highly recommend transferring a vehicle this way and especially with the company I used. I called all over and received tons of quotes, but Direct Express Auto Transport gave me the best price. A friend also recommend this company to me. He used them before so I knew I could trust them. Their service was outstanding. Very helpful and made the whole process very fast and easy. I would definitely use them again in the future. Poster: Paul Date: 6/10/2010 Subject: Direct Express Review Review: After spending a fair amount of time researching auto transport brokers / carriers, I decided to use Direct Express because of their experience (quantity of transports) and their very positive reviews. They were not the lowest price I received. The transport of my mother's Lexus went very smoothly and Direct Express met all the committed times and dates for pick and delivery. I would highly recommend their service to anyone looking to transport a vehicle. Poster: Marie Date: 6/10/2010 Subject: Ouststanding Service! Review: Your online process is easy & simple and you have excellent Customer Service representatives. I found the price to be extremely reasonable. Thanks a million! I have already recommended you to family and friends. I will use use your service again in the future. Poster: Tiffany C Date: 6/8/2010 Subject: My experience Review: I had my car ship serveral times by a different carrier in the past, by far, Direct Express is excellent on customer service to their puntual delivery. I had my car picked up on Tuesday and my sister received it on Thursday. I would definitely recommend Direct Express to all my familes, friends and co-workers. Thank you Direct Express!! Poster: Emily Date: 6/8/2010 Subject: Fantastic Review: The driver was extremely nice and easy to get ahold of. Everything worked out wonderfully! If we ever decide that we are going to move across the country again, or know anyone who is, we would definitely recommend Direct Express! Poster: David Date: 6/7/2010 Subject: So Fast and So Cheap! Review: I have shipped a few cars in the past but never any cheaper of faster than this - excellent ratings on all accounts. Fast and friendly and the carrier always picked up the phone when called. thanks Poster: Neil Date: 6/6/2010 Subject: Fast pickup and delivery Review: Pickup from Florida on Wed and delivered by 10am next day, truck was not running so we were first on delivery. Driver was nice and helped get into our building. We gave him a nice tip!! Poster: Arthur L Date: 6/6/2010 Subject: Transport of my SUV Review: I booked the haulage over the internet so the only person I had contact with was the driver of the carrier. He was very knowledgeable and was painstaking in the loading of my vehicle. The delivery was on time with no damage to the vehicle and all of the contents intact. The cost of haulage was considerably less than driving the car and buying an airplane ticket home. I would definitely recommend this service. Poster: Roberta Date: 6/5/2010 Subject: Their service was wonderful Review: My experience with the company was fabulous. The driver went out of his way to be helpful, and was very kind to my mother on the other end. He actually was able to pick up my car early! He was able to pick up my car within 48 hours after I originally requested a pick up. THANK YOU FOR INCREDIBLE SERVICE!!!!! Poster: Dan A Date: 6/5/2010 Subject: Great Service Review: The entire transaction and transport of the car was effortless on my part. Also, the price paid was competitive and a good value. Very professional and communicative. I would use them again and have recommended them already. Poster: Daniel Date: 6/4/2010 Subject: Excellent... Highly Recommended Review: I had a bad experience with a previous vehicle shipment that left a bad taste in my mouth. Took forever to get someone to pick up the vehicle. First trucker just whined about getting his vehicle to the location, complained about a rack on the top of the vehicle, etc. so I switched to a new shipper. So, I contacted this company for my next vehicle shipment. They were fast to provide an accurate and resonable quote. A few days later (as scheduled, on time) a truck came by to pick up the vehicle. Friendly driver, very professional. Vehicle was shipped securely a day or two faster than expected. Great price, on time pick up and delivery, friendly, quick service. I'd defintely do business with them again... highly recommended! Poster: mbombard Date: 6/4/2010 Subject: Excellent service Review: I was very happy with the shipping of my car from NY to CA. Service was on time (or even earlier) and the drivers were very nice. The arrival time was exactly the one scheduled at first. What I appreciated most is that I could exactly know where was my car at all times. Last but not least, the price was very reasonable too... I will definitely use the same company for my move back ! Poster: irina v Date: 6/4/2010 Subject: transporting of my car Review: the driver was very polite and very punctual, the time of transferring was exellent- only 4 days.The car was delivered on time, in undamaged condition. The driver was very polite, call me immediately at time of delivery in CA. The car was in exellent condition. All of the staff was very helpful. Poster: Michael Date: 6/3/2010 Subject: Honda Accord from AZ to my son in VA Review: I was advised of pickup date two days prior to the first pickup date I had provided. Driver called day before. Our house (pickup location) is in a gated community with narrow roads. Driver parked in an accessible safe loading spot a couple of miles away. I met him with car. He drove me back to my house, then took the car to load it on the carrier. Driver was great!! Car made it to Virginia on time. Excellent service and reasonable price!!! Poster: Lynette Date: 6/3/2010 Subject: Good Experience - CA to IL Review: Our transporter stayed in contact with reference to pick-up and -off information. (redacted) He was accommodating and very knowledgeable. Pretty good expereince. Poster: Jessica Stevens Date: 6/3/2010 Subject: Yukon Denali delivery Review: Setting up the transport was easy. The staff was friendly and courteous. The price was fair and having the car delivered was much simpler than flying to North Carolina and picking it up ourselves. The driver contacted us two days later and said he was picking up the car that day. He was extremely courteous, helpful and accommodating. He had the car in Columbus, IN less than 12 hours later and was willing to drop it off at midnight (when he was getting into town) or the next morning at our convenience. He dropped it at 6:30 a.m. to be able to meet my husband at our home. He was polite and easy to work with. I would highly recommend using this company and the driver named Roger. The car was delivered in clean, good condition. Poster: Jay Date: 6/2/2010 Subject: Great!! Review: I had a bad experience with an auto transport company back in 2007 when I moved my car from WI to TX. That company was sooooo awful and it took them 3 weeks to get my car down to TX. The company was sooooo bad with communication, as I thought my car was stolen. I even hired a lawyer and did a police report. So I was kind of apprehension about using a car transport company but I needed to return the car back to WI for my family to use. So I looked at some companies and read reviews and this one seemed good. Boy was I wrong, THEY WERE GREAT!! I submitted a request through email and in 2 days I received a email from DE that I received a driver. The driver also called me that same day to let me know when he was coming. The driver was on time, that very next day and knew what he was talking about. Then my car arrived in WI 3 days later The driver communicated with my father who was the one getting the car, throughout the whole transport. And the car (was told by family) was in great condition. Nothing was changed and no damage occurred. No, I'm not getting paid by this company or work for them. They just did a great job with transporting my car. If I ever have to transport my car anywhere, this is the company I am using. Thanks DE!! Poster: Jeff F Date: 6/2/2010 Subject: Happy w/Direct Express Auto Review: Great experience. Only small item was the driver called when he was 30 minutes from our house and we were not expecting him (would have been good to get a call the day prior). Still we were able to get there and load the car. Fast transit with no issues. Great price too. Would use again. Poster: Cheryl Date: 6/1/2010 Subject: Car Transport Review: Finally, a transportation company and people I can trust. The experience brought my faith back after a bad experience with a moving company. The carrier was pleasant, on-time and very thoughtful. We went over the car together and it was exactly like it should have been. I not only would use the company again, but have already referred them to a friend as a company they can count on. They were right on time on both ends of the delivery and a very reasonable price. Thank you! Poster: Jeanne F Date: 5/30/2010 Subject: Excellent Service Review: The pickup was on time and when expected. I had to change pickup dates several times and customer service was always courteous and helpful. The delivery was faster than expected which was very helpful. Saved me from renting a car. I met the driver at a local parking lot that was convenient for me. My expenience with this company was top notch and I would use them again and recommend to snowbird friends needing to transport their car. Poster: david crook Date: 5/29/2010 Subject: transport experience Review: i used direct express auto transport on the reccomendation of a good friend who more than once used your services and was pleased with the results so i tried your company for a florida to rhode island transport and was also happy with the service.. so when i purchased a second vehicle out of indiana using you a second time was an easy choice. was kept informed and vehicle arrived in the same condition it left indiana in. would no doubt use you again in the future. Poster: George Date: 5/28/2010 Subject: Excellent Service!!! Review: Totally pleased with service! Prompt pickup, prompt and friendly delivery, great price! What more can you ask for. Would recommend to anyone of my friend's or customers. Don't know how you do it so cheap! Thanks again Poster: Mark Date: 5/27/2010 Subject: Car Transport Review: Everything was what I hoped for. Good communication thoughout the process. Follow up emails and pick up and delivery times that were met. The service staff was polite and courteous. I would definitly use them again Poster: Kelly Date: 5/27/2010 Subject: Transport was so fast! Review: Booking was very easy to do online and the pricing was very competitive ($925 from San Francisco to Atlanta). The driver was excellent and contacted me regularly with updates on pick up and delivery. When he picked my car up on Tuesday and told me he anticipated to be able to deliver on Saturday or Sunday i was skeptical given that the car was going cross country. It turns out, he was able to make delivery on Saturday afternoon and the car was in excellent condition. I would definitely use this service again. Poster: Dan Date: 5/26/2010 Subject: Thank you! Review: Thank you for great service at a great price. I had messed up my pick-up date, and Direct Express Auto Transport accommodated me without any fuss. The car was assigned a truck very quickly, and the driver of the transportation company chosen was very courteous and forthcoming with information every time I called to check in. All in all, I couldn''t have asked for more. Thank you, I'm enjoying my LS460! Poster: Mary Date: 5/26/2010 Subject: Direct Express Review: I was very happy overall with my service from Direct Express Auto Transport. My driver (redacted) was very friendly and on time, his name was Alex. I had contracted with another company first and my car had sat for 12 days, I switched to Direct Express and my car was picked up in 2 days and I had a driver already assigned by the next day after I had put my request in. The price didn't change either. The other company I went with first kept changing the price on me. I felt Direct Express Auto Transport and Quickway are both honest and fair and I would use them again. Thank you! Poster: Kenneth White Date: 5/25/2010 Subject: Great Service from Direct Express Auto Transport Review: I was a little nervous handing my car over and coordinating the entire transport. Office staff were very nice and knowledgable. Driver was courteous and careful with my auto. Would definitely recommend (and have) to friends. Poster: Pat OConnor Date: 5/25/2010 Subject: The delivery of my car. Review: I was contacted and kept up to date on the arrival of my car. The driver was very professional and seemed to really care about the handling of the car. I was very satisfied with the costs associated in the safe deliver of my vehicle and would use them again. Poster: Tony Rod Date: 5/25/2010 Subject: The Best Transport Company! Review: Everything went better than expected for my delivery, the price for such a long distance door to door was more than excellent and I got my car much quicker than I expected. Communications were excellent, the guy who did the actual delivery was extremely nice & stayed in contact too. I will definitely use this company again and highly recommend them to anyone needing a vehicle transported from & to anywhere! Poster: Richard S. Date: 5/24/2010 Subject: Auto tranportation schedule Review: The pick up was smooth and on time. I actually expectd the delivery much later in the week but it came early. It was like a dedicated truck just with my delivery. Very impresed. Poster: Keith Date: 5/24/2010 Subject: My transport experience Review: This was my first time shipping a vehicle. The people at Direct Express were very helpful and were able to (redaced) take my car from Harrisburg, PA to Dallas, TX. I was told that my car would be picked up 1-5 business days from my requested pickup date, and it was picked up on the first day, and I was given a days notice. I had relatives receive the car for me at the destination and they also had plenty of notice and just handed over the cashiers check. My car was spotless and arrived the same way. The communication (redacted) was great. Overall I am very satisfied with my experience and would use them again. Poster: Diana Date: 5/24/2010 Subject: OKC to ABQ Review: I was reluctant to use a transport company and was going to just drive the vehicle to my destination. However, after reading the reviews on-line I decided to take a chance. I was so pleased with the service from start to finish. I was kept informed of the progress of my car, as promised. The driver was two days late picking up the car but once on the road, he was here the next day. I will use Direct Express Auto Transport again and will refer anyone needing to transport a vehicle. Thank-you for a great job! Poster: anyela Date: 5/23/2010 Subject: very good service! Review: In my opinion this company is the best! When I called for the first time to get information I really felt confortable and I felt that I could trust this company to bring my car to florida. The customer service is really good, they treat you with respect and they are very nice. I definately would use this company again, the cost for my opinion was very good. the car was picked up on time and also delivered on time. Poster: Tricia Date: 5/23/2010 Subject: Car Transport Review: I was very apprehensive about entrusting my almost new car to someone I had never met. I called twice and both times the staff, and ultimately the driver, reassured me that scheduled times were correct and on target for pick up and delivery. I would use Auto Transport Direct again without hesitation. The staff and driver were courteous, professional, calming, and honest. Great team and great team work!! Poster: Charles Date: 5/22/2010 Subject: Cinsistency in pricing and service Review: The is the second time we have used this company to transport the same vehicle. The first time was last summer from Los Angeles to Gainesville, Florida and this time back again to Los Angeles. The process works really well and we did everything on line except for the communication with the driver at pickup and delivery. We paid $150 to the booking company and then the balance to the driver upon delivery ($625). I didn't bother getting multiple bids because the price was below the competitors last time and the service was excellent. This time everything worked out very well again. Last time, my daughter was able to use her car until the day she left Los Angeles and this time she only gave it up for two days before flying out. This time, we flew out to LA on a Saturday and the car was delivered on a Tuesday so it works great. If you live on a narrow street or one with low trees expect to meet at a parking lot or larger street to load/unload the car. No big deal. (redacted) Poster: Michael Date: 5/22/2010 Subject: Missouri Move to California Review: My Daughters car need to be moved to California for school. The move went without a hitch. The website made it easy to find a transport truck. Bruce, our driver was helpful and friendly. He was also flexible on the pickup and delivery times. Poster: Vincent G Date: 5/21/2010 Subject: TRANSPORT OF A 1964 DODGE DART GT Review: WHEN I CALLED THE OPERATOR WAS SO FRIENDLY AND VERY HELPFULL. THE ORDER WENT THREW VERY EASILY AND VERY QUICKLY. THE VEHICAL WAS DELIVERED ON TIME AS PROMISED. THE DRIVER WAS VERY NICE AND FRIENDLY. THE PRICING ON TRANSPORT WAS WHAT I WAS WILLING TO PAY. AFTER CALLING AND SETTING UP MY AUTO TRANSPORT. I RECIEVED A CONFIRMATION EMAIL WITH MY ORDER NUMBER AND ALL OTHER INFO NEEDED TO KEEP TRACK OF MY VEHICAL. GREAT COMPANY I WOULD USE THEM AGAIN IN THE FUTURE. IF YOUR LOOKING FOR A NO HASSEL EASY TO DEAL WITH AUTO TRANSPORT THEN YOU HAVE FOUND THEM.. REGARDS Poster: Dave D. Date: 5/20/2010 Subject: Direct Express Auto Transport Review: My Corvette was picked up the last week in April. It was picked up in Fenton,Michigan and delivered to me in Erie,PA the same day. Everything went off without a hitch. I was very pleased not only with the price but also with the service I received. I wouldn't hesitate to refer them to anyone who is looking for a reliable transport company. Poster: Tony Date: 5/20/2010 Subject: MI to TX Review: I ordered the shipment online, was the last I heard of it til I received and email saying when my car would be picked up. They picked it up right on time, driver called me, said he would be in Texas on Thursday. Thursday morning came, got the call saying he was 2 hours away, and pulled to my house and unloaded the vehicle...Drive was very friendly. Overall the experience was hassle free. Like I said...ordered it online and basically put it out of my mind til the car got here, they handled everything. Poster: Georg Richter Date: 5/19/2010 Subject: NY to CA - my Porsche Review: I got amazing service - decided on a Tuesday to have my car shipped, spent 20 minutes on the internet to find Direct Express, got a quote and less than 24 hours later my car was picked-up. About a week later, the driver called me in Los Angeles, I told him a different address to meet me and he told me a time. He was there 30 minutes earlier. I am going to use this company again within the next 3 weeks. Poster: Jeff Wilson Date: 5/19/2010 Subject: Driver coordination Review: I say that the driver picked up on time but that's not entirely true. It was pooring down raining and the driver offered to come and pick up but was willing to work out a different time the next day (Sunday) to pick up when the weather was better. I really appreciated him picking up on Sunday as the weather was much better and he was able to work without dangerous storms. Poster: Dionna E. Date: 5/18/2010 Subject: Direct Express Auto Transport: GREAT CHOICE Review: My first time shipping my car & I will be using this service again. I have already made recommendations to a few people. The company assigned to (redacted) based in Pompano Beach, FL. My driver was very professional and communicated with me during the entire process. The total cost was $600 to ship my honda coupe from Boston to Aventura, FL. I was blessed for everything to go smooth & fastcalled AutoTransportDirect on March 22 to arrange for pick up, (redacted) 29th noontime I had my car home in sunny FL. Poster: Rodrigo Date: 5/18/2010 Subject: Review car transportation Review: The whole process of having your vehicle taken to a different place in the country may sound like a really stressful thing to do, specially because that's probably one of the many things you have to do if you are moving. I had never done it before, so I just started googling to see what I could find. Everything seemed pretty confusing so I asked my wife about it because I knew she had done it before. She gave me the link to this Direct Express Auto Transport and right away I was able to find out what the rate was to get my car all the way to CA, and it was surprisingly fair. So I went ahead and booked my car transportation, it took me only a few minutes and it was really easy. After that I received an email with the confirmation and the pick up schedule. I had to move right away because I had my plane tickets booked, so I left my car at my wife's parents in Raleigh and there was no problem at all, they picked my car up without me being there and I was able to talk directly to the truck driver to see how long it was gonna take. I never felt like I had to worry about it. After a week or so, my car was in Los Angeles right in front of my apartment, in perfect condition and on time. We looked for the best place to drop it off and I got my car, just the way I left it. Plus the truck driver was really nice! Overall this was a really easy and smooth operation, I'm really glad I moved my car with Direct Express Auto Transport because they offer an excellent service at a really reasonable price. Poster: Scott Date: 5/18/2010 Subject: Fast and Easy At A Fair Price Review: This is the first time I've transported a car and I used this service, transportreviews.com, to look into a couple companies I came across on the web. From perusing the reviews I chose Direct Express and I had a very positive experience. I called in my order on a Friday evening and received an email the following Monday letting me know my load has been assigned to a carrier. The carrier called me later that day and set up a pick up for the following day, Tuesday. The driver showed up on time and delivered my car all the way from here in Oregon to Charlotte, NC in exactly 7 days. The transaction on the other end was just as seemless. It couldn't have gone any better. I would definitely use Direct Express if I ship a car again. Poster: Karen Date: 5/18/2010 Subject: Excellent experience Review: As I researched for a reliable vehicle transport company, I kept coming back to Direct Express Auto Transport Company because they had very positive reviews and their web-site is very easy to use. In addition, their customer service was quick to answer all of my questions and provided me with a very reasonable price quote ($750.00 from Arizona to Florida). There were no hidden or additional costs, and their quote included all taxes. Their representatives were very friendly and understood the concerns that many people have when transporting a vehicle. When I informed their agent that I was in a rush to ship my car, they were quick to accommodate me at no extra cost. My car was picked up 3 days after my request was made. They followed up with me by calling me several times before and during the transport to make sure that I was aware of their progress and location of their truck. The truck driver called me several times keeping me up-to-date on when my car would be arriving. He was very friendly, professional and thorough. He offered me a timeframe that worked with my schedule when the vehicle was ready to be delivered. My car was delivered on time and was in excellent condition. All in all, I had a great experience with this company. I will use them again and will highly recommend them to my friends and family members. Poster: Bruce Date: 5/17/2010 Subject: Overall pleasant experience Review: Much cheaper (by about 150-300$) than other shipping quotes. The transporter (redacted) did a decent job of getting the vehicle to me in a timely fashion, considering that the nearby interstates were closed due to flooding. Car was dirty on the exterior, but what do you expect after driving through some of our worst weather in years. I priced the cost to fly to Dallas, TX and drive the car home. I would have only saved about $100 and I would have needed to take 2 days off from work. Using Direct Express was a no brainer. Poster: chuck Date: 5/17/2010 Subject: good carrier, good broker Review: I had a very smooth transaction with this carrier and broker. The broker website was very easy to use and they quickly found a good carrier for my van. The carrier was easy to deal with. He even offered to deliver the van to me in the middle of the night, if I preferred. Instead, I asked him to come at 8 am and he did. I would definitely use both of these parties again if the need arises. This was my first time ever having a car transported and now the process seems very easy to manage. I paid a total of $950 to go from Texas to Oregon, but part of that was a $50 tip to the driver. Poster: jerry k Date: 5/17/2010 Subject: auto transport Review: The service people at Direct Express were prompt and honest. I felt comfortable working with them as they'll refund my deposit if I had to cancel the auto shipment if something happened to my plan before the vehicle was picked up. The truck driver was very cooporative to accommodate my time. I'll use them again next time. Poster: Jon Hamilton Date: 5/17/2010 Subject: Transport of Camry from California to Minnesota Review: I was previously given the name of another auto transporter used by my employer but after reviewing them on the internet, I decided to look around because almost all comments regarding their service were extremely negative. They were also more expensive and would charge extra to pick up the vehicle at my home. After looking on the internet, based on various customers many positive reviews I contracted with Direct Express Auto Transport to ship my Toyota Camry from Huntington Beach, CA to to my son's home near Minneapolis, Minnesota. I placed the order on March 24, 2010, and a truck was assigned on April 10th. because I had told them I was in no particular hurry for them to pick it up. The initial pickup was scheduled for Saturday, April 10, but it was rescheduled to Monday, May 12th at about 9 AM. The truck driver called me several times to advise of his status, and he arrived right on time. They left here at about 10 AM and said they normally quote 7 - 10 days transport time but it should be there before then. It actually arrived in Minnesota on Wednesday afternoon, April 14th, after only a little over two days in transit. I was surprised it got there that fast. It arrived with no damage. I would definitely use them again. Poster: Todd Rowley Date: 5/16/2010 Subject: Direct Express Auto transport-Review Review: This transport service was for a high-end, valuable vehicle which called for an enclosed vehicle transport carrier. The auto transport company (redacted) was very responsive to my inquiries and their service was very professional and timely. The auto transport person was very attentive to making sure the vehicle arrived safely and undamaged while taking the time to wipe it down and conduct an exterior inspection of the vehicle for any problems. The auto transport person was professional and courteous. Overall, this was an excellent experience and I would highly recommend Direct Express Auto Transport for future business. Poster: angela Date: 5/16/2010 Subject: 2nd try was the charm. Thanks Auto Express Review: (redacted) They were responsive from the first phone call- I got a live person each time. (redacted) promptly picked up my car and delivered it on time a week and half later. Direct Auto Express' owner really means everything he says on his website about customer service. I would recommend them to anyone who needs to transport a car. Thanks so much. (redacted) Poster: Patrick Kenneally Date: 5/15/2010 Subject: Transport Review: I was pleased in every respect in dealing with this company, customer service, and transport driver. Communication was excellent, car was covered while in enclosed transporter and the driver was in contact with me while car was heading to its destination. Should I need another transporter, I will use this company again without hesitation. Poster: Winifred Date: 5/15/2010 Subject: Rating of service. Review: I was very pleased with the accuracy of the delivery and of the courtesy of the Driver. The delivery truck arrived at the time that they said that they would. (redacted) Poster: Sharon Graves Date: 5/14/2010 Subject: Transporting A Car Cross-country. Review: Our driver was not only prompt, he was early which worked out fabulously for us as we had to get to an appointment to pick up our new car. He was extrememly thorough and our transfer went seamlessly. Our transport company called us ahead of time to let us know that our vehicle had arrived at it's destination. I was very surprised that it got there so quickly! On the California end they were very accomodating to the recipient of the car as to his work schedule. All in all the experience was a positive one in all aspects. Poster: John Ballesteros Date: 5/14/2010 Subject: Trasport Vehicle East Coast To West Coast Review: I bought a car online from New Hamshire and having it transported to Nevada. Read all the positive reviews about Auto Transport Direct on Transportreviews.com and I am very pleased and satisfied. If I purchase another vehicle out of state again I will definitely do business with autotransportdirect.com again!! Poster: Cheri Date: 5/13/2010 Subject: Excellent Service!!!! Review: Excellent Service!!!! Direct Express delivered and then some. I was told my vehicle would be picked up in Georgia within 1 - 7 days and then it would take the driver time to deliver and the travel time would depend on the route, weather etc. My car was being shipped 2,000 miles to Arizona so I expected I wouldn't see it for 2 weeks, maybe longer. Much to my surprise I had my vehicle in my driveway within THREE DAYS from the day I first called Direct Express....in perfect condition. The driver called me hours ahead of time to inform me he would be at my house at 8:00 that evening. He arrived at 7:00. The driver was clean, professional, and took great care of my car. I didn't pay a penny more than quoted, and Direct Express charged me far less than many other quotes I received. Direct Express made the shipping process as simple as it could possibly be. Great job. Thank you!! Poster: Josh Slater Date: 5/13/2010 Subject: Great experience Review: Pick up was on the day scheduled. I had requested 12pm, but the truck didn't show up until 5pm due to traffic. That being said, my expectations were totally met. The drop off in Colorado went smoothly and the car arrived in good condition. Would definitely use this service again. Poster: Frances Reppond Date: 5/12/2010 Subject: Delivery of my automobile from Texas to Connecticut Review: The people that I dealt with were courteous, knowledgeable and competent. The staff was expedient in fulfilling my requests. The person who picked up the automobile was helpful in answering all of my questions and giving me information about the delivery of my car. I felt comfortable with the whole transaction. Since the car was delivered in great condition, I would use Direct Express Auto Transport again with great confidence. Poster: Scott B. Date: 5/11/2010 Subject: A Positive First-Time Experience Review: This was our first time transporting a vehicle, and we were somewhat apprehensive about the process. Everything worked out very, very well. We were contacted quickly once the order was placed, the car was picked up promptly by a friendly, competent driver, and then it arrived on the opposite coast in just 6 days (the estimate was 7-10). Our daughter was the recipient of the car, and she said that everything went smoothly on her end also. The cost was $975, which we found to be very reasonable and competitive. Overall, we were obviously very pleased with the service, and if we ever need to transport another vehicle, we will certainly use Direct Express Auto Transport. Poster: Jesse Date: 5/10/2010 Subject: Transport from Dallas to Denver Review: I had my Corvette transported from Dallas, TX to Denver, CO. The driver was courteous, experienced, and cautious in the transport of my vehicle. He contacted me the moment he got into town which in my case was Easter Sunday in the evening and was able to deliver my vehicle that night. The driver was very thorough when inspecting my vehicle upon pick up as well as upon delivery. Pointing out, any and all flaws. I would use Direct Transport again in a heartbeat and will should i find myself in need of a shipper. Poster: Steve K Date: 5/9/2010 Subject: Transport from FL to CO Review: Overall we had an excellent experience. The only little hiccup was our car was picked up a day earlier than expected. The good news is it was delivered early, which was OK with us because we wanted it delivered asap. I actually have already recommend this company to a friend and would personally use them again. Poster: Mike Murphy Date: 5/9/2010 Subject: auto transport Review: The pick up was made sooner than I expected and everything went smooth and on time. The delivery driver was friendly and helpful. I would book again if the need arises. Poster: Otto Date: 5/8/2010 Subject: Bronco delivery Review: Very pleasant to deal with. Always a knowledgeable person to talk to when calling. The delivery cost was very competitive and reasonable. Delivery driver was courteous and helpful. The time it took from calling to arrange transportation to receiving the vehicle was very reasonable and it arrived in good condition. Poster: JJohnson Date: 5/8/2010 Subject: Excellent Experience - Highly Recommend Review: Everything about this experience was fantastic! The pickup was on time and the driver called me 24 hours in advance to schedule. The dropoff was the same way, on time and I was contacted 24 hours before the delivery. The customer service was excellent, all my questions were answered quickly and professionally. My car arrived in the same condition as when it was picked up (other then being dirty, which is to be exected) and the few items that I had placed in the vehicle were left untouched. The price was very reasonable, especially for a cross-country trip, and the quote was given to you immediately without a bunch of annoying phone calls. I would highly recommend this company for your auto transport needs! Poster: lisa h Date: 5/7/2010 Subject: EXPERIENCE TO TRANSPORT MY CAR Review: I have no complaint about my experience to ship my car with this company . I will ship my car again with this company when i move back to California. I keep all records so i know who to use again next time.The price of transport is ok. Time line of transport is reasonable. Company contact personels are good, reachable, acceptable manners. ORDER TRACKING # IS O.K. KEEP UP GOOD WORK. PEOPLE WILL USE YOUR COMPANY AGAIN. THANK YOU. Poster: Lynn Sparks Date: 5/6/2010 Subject: Transporting my 1985 Jag XJS Review: I was a little worried about the great price but your customer service was wonderful, the driver Robert came the day I requested for pick up and delivered it earlier than I had expected! I will recommend to everyone! Poster: Laurentiu Birsan Date: 5/6/2010 Subject: Happy Customer Review: The pick up and delivery were made on time.I received the best quote I could find from Direct Express Auto Transport.I used them before so I do trust them. Poster: Henry Butler Date: 5/5/2010 Subject: Smooth Transport Review: Needing my vehicle transported from Texas to Michigan, I began researching car transporting prices on the internet. Immediately I saw that Direct Express Auto Transport's prices were substantially lower than the competing transporters. It's only natural to worry that any service priced so far below the usual market pricing for a service would likely be sub-par. My fears soon proved to be totally unfounded. The vehicle I needed to transport from Texas to Michigan (redacted) on Friday, April 23, 2010 & picked up that same day. Tuesday morning, April 27, 2010, the vehicle was delivered to me at my home in Michigan. It looked and drove just like it did when it left Texas, so I was extremely pleased with both the cost of transport and the care taken by the transporter to get the vehicle to me in good condition. Direct Express Auto Transport's price and service can't be beat. Responsive, friendly and professional customer service reps and caring, careful transporters are all you can ask of a transporting business. Direct Express provides both at an unbeatable price. How could you use anyone else. Poster: Victoria Parker Date: 5/5/2010 Subject: Transport of 1999 Chevy Blazer Review: My father gave my teenage daughter a 1999 Chevy Blazer, with the only deal being that we had to get the vehicle from Coastal Georgia to Colorado Springs. After factoring in airfare, gasoline, hotel costs, food, etc., we estimated that it would take about 3 days and cost about $800.00 to do it ourselves. For $875.00, ALL the hassle was gone when we chose Direct Express Auto Transport to ship the vehicle. The cost was over $200.00 less than any other auto transporter we checked, and the service was nothing less than phenomenal! I set up everything online on a Thursday, 4/15/10, for earliest pickup 4/22/10. After I talked with my dad, I decided the vehicle could be picked up even earlier, so I called the toll free number, talked with a CSR, and changed the earliest pickup date to Monday, 4/19/10. I got an email the next day, telling me that they had assigned a carrier. On, 4/17 or 4/18, I'm not sure which, my dad got a call from the carrier stating that they would be there on Monday, 4/19. They were on time, picked up the car in the afternoon of 4/19, and the car was delivered to my driveway on Thursday, 4/22/10, at about 10 a.m. Other than some to-be-expected road grime, the car was delivered just as it was picked up. We are retired military, and have towed vehicles on several moves. I sure wish we had used this service instead! Please feel free to contact me if you need any other info on this company - I highly recommend them. (redacted) Poster: Ray Lloyd Date: 5/5/2010 Subject: First Timer Review: This was the first time we considered transporting a recovered vehicle from out of state. The system was seemless and very efficient. Can't speak highly enough about the level of communication we received and the prompt, courteous people we dealt with. I would highly recommend to anyone considering transport to use this service. Very impressed! Poster: Paul Harris Date: 5/4/2010 Subject: Great service Review: Wow...I was very happy with your service. At first, I was very concerned as I had read on line all the horror stories people had with other companies. I first started with the on line quote and booked by phone with Jessica. I had originally thought you owned the trucks but she explained the broker/transport company relationship. I was glad to hear your requirements before you will book with them. I used my debit card for the deposit with Jessica and paid the driver cash upon delivery for balance due. The service was extremely fast and efficient. I booked at 10:30 AM on Wednesday. They picked up the same day at 4:00 PM in Dallas, Tx. and delivered 47 hours later on Friday at 3:00 PM in Lancaster, Ca. ( 1 hour north of LA ). The driver even removed my antenna so it wasn''t damaged in transport and was very carful driving it off the truck. He was great. No damage, and very fast transport. I will use you again and also recommend your Company. Thanks for the great service. Poster: Carlos D. Date: 5/4/2010 Subject: Vehicle Transport Review: Car was picked up on time. Communication with driver could have been a little bit better for drop off instruction. Either way vehicle did ariive on time. Poster: Michael Date: 5/3/2010 Subject: Auto Transport Review: Very happy with the service I received. Bought a beautiful convertible off of Ebay Motors and needed a long distance shipment of the vehicle. Carrier was very professional. I needed the vehicle to come Wednesday evening as I was unavailable on Thursday. My driver, Josh, drove 180 miles after 8pm to get the car to me that night. Thanks Again! Poster: Tara Date: 5/3/2010 Subject: Nice Service Review: The vehicle was picked on time and they delivered on time without any Damages I also requested the driver to drop at a different location and he happily did it very much satisfied!!!!! Poster: Matt McCort Date: 5/2/2010 Subject: Great Experience Review: I would use them again. The customer service staff was friendly and willing to answer any questions I had. The driver was very professional and was will to work with my schedule. Poster: Loc Bui Date: 5/1/2010 Subject: It is good overall! Review: I shipped my Honda Civic from Boston to Palo Alto (coast to coast) with the price of $925. The pickup was late by 2 days, and I received my car after 12 days from the pickup date, so it totally makes 2 weeks. The car was in good shape when I got it. Its outside was very dirty, but I think that is expected. I have some junk stuffs in the trunk, and they are still there when I got the car. So overall, the shipment is a good experience, and I definitely would use their services again next time. Poster: aignee d Date: 5/1/2010 Subject: Direct Auto Transport Review: Direct Auto Transport was on time! And they got my car there earlier then quoted, and did I also mention they were the cheapest out of all their other competition. I would definetly use them again in the future Poster: Don Murray Date: 4/30/2010 Subject: Good Job Review: The transport of a Toyota Camry from Ft. Myers,Florida to Minneapolis was all Direct Express said it would be. This was a first class operation in all aspects . i would use it again and recommend it to my friends. I particularly was pleased by the instant direct quote. Poster: LW and DM Date: 4/30/2010 Subject: Auto Transport Direct Review Review: My experience with this compnay was exceptional and I can only recommend them in the highest manner. Although my cousin arranged this transport for me, each step of the process was smooth and uncomplicated. I was very impressed by the driver who maintained daily contact with me so I knew where my vehicle was and had a reasonable expectation of the ETA. My vehicle was delivered without incident. Poster: Charlie Gautier Date: 4/30/2010 Subject: auto transport Review: I worked one entire day looking at transport companies, trying to make an intelligent choice. Transport Reviews played an important part in the process. I have worked in the trucking industry and know firsthand the lack of honesty and integrity of individuals and companies associated. Cost wasn’t the main factor, although I ended up choosing one of the least expensive of the quotes I received. The prices I received ranged from $590 to well over a thousand. Once I placed my order, the car was picked up 2 days later and delivered in prompt fashion and in good condition. Poster: Linda A. Prall Date: 4/29/2010 Subject: Review of car delivery experience Review: Direct Express lived up to all that it promised. A price quote was given to me immediately upon my giving them my required geographic locations. Then I was able to concentrate on how the process of picking up my car and delivering it to me went. Heather, at Direct Express, was very pleasant to talk to as well as knowledgable and her manner actually encouraged me to ask questions that I might have hesitated to ask. The dispatcher (redacted) gave me an up date of where my car was whenever I phoned. I was even given the name and phone number of the driver (redacted) and encouraged to phone him if I wanted to make any reasonable changes for delivery or just to hear if any problems occured on the highway that might hold up my delivery. I availed myself of all of these contacts as I am "foolishly" attached to this old car . My only concern was when it was delivered and I saw how dirty it was even though it was at the top of the carrier. But, it cleaned up beautifully and still runs like a charm and none the worse for its long journey through all kinds of nasty northern winter weather. Poster: Gerald Seaman Date: 4/29/2010 Subject: Transport of my wife's VW Eos Review: This was out first time using an auto transport service. We chose it blind from the Internet. We were at the least a bit nervous about the whole deal for a couple reasons. It was my wife's car. The car was new. First time, etc. As it turned out the driver, Bennett, kept in touch with us with several phone calls. He was professional, examining the car thoroughly before transport, and then giving us time to check it over on delivery. What more can I say? We are very happy with this service and will use it again. Poster: Tanya Date: 4/28/2010 Subject: Timely, Affordable and excellent service Review: We recently shipped our vehicles, Accord and Audi from Minneapolis, MN to Phoenix, AZ. After shopping around for many shipment companies, I found that Direct Express offered me the best rates, I had a pleasant experience with the customer services as well. So I decided to go with Direct Auto Express. We paid $600 for Accord and $625 for Audi. Overall my experience was pleasant and hassle free. The car was picked as promised. The driver did a good job informing us of the pick up status and drop off status. Although the car was a lil muddy by the time we took shipment, I think thats part of choosing an open carrier. Overall, I am happy with the service and cost and would definitely use them again. Poster: Brian Date: 4/28/2010 Subject: Good customer service Review: The customer service at Direct Express Auto Transport is very helpful and responsive. After initially booking through them, the original carrier they scheduled attempted to pick up my car before I was ready to release it and then deliver it before I would be available to pick it up. After calling the customer service at Direct Express, they promptly resolved the problem very quickly (and painlessly to me) with another carrier. The carrier (redacted) they scheduled arrived for pickup and again at delivery at the time promised. The carrier was extremely friendly, highlighted the route he would be taking across the country and provided a phone number to contact him as he made his way across the country. The car arrived slightly dirty, but it was an open carrier and I expected this, and a quick run through the brushless car wash was all that was needed. I'm looking forward to next year when I will use these folks to ship my car back home. Poster: slavo Date: 4/27/2010 Subject: Great service Review: From the day I called the service and customer support was exceptional.Delivery was on time with a follow up phone calls.The driver was very polite and helpful with filling up the paperwork.Excellent service overall.Totally recommend the Autotransportdirect! Poster: Melissa Date: 4/27/2010 Subject: Transport 1970 VW from Fl to Tx Review: Excellent service, great driver, very accommodating. Would reccommend Direct Express (redacted) Auto Transport to anyone shipping a vehicle from Fl to Tx. Poster: Scott Date: 4/26/2010 Subject: transport Review: The carrier service was professional and prompt. There was an early mix up in contact information for the transport company, but this was quickly remedied and all pertinent information was updated and my vehicle was picked up on time and delivered on time, no damage. Very friendly transporter who gave us his personal cell number to keep track of the vehicle as it made it's way to destination. Poster: Eva Date: 4/26/2010 Subject: Direct Express Auto Transport Review: We were so skeptical about the shipping of our car from Florida to California. We did some research on several transport companies to compare prices and shipping time. We are very pleased that we choose Direct Express Auto Transport. The contact person kept us informed at all times from the pick up to delivery of the car. She was very polite. The driver who picked up the car was very nice and very polite too. We were very surprised that it only took 4 days to get the car to California. Other transport companies told us that the wait time was between 15 to 20 days. What a big difference. The transport cost was also cheaper than those other companies. And the way Direct Express Auto Transport handled the transport cost was truly amazing. They only asked for $150.00 and the rest of the cost was collected at the delivery point. Unlike other companies who billed the whole charge before they even pick up the car. We will definitely go with Direct Express Auto Transport the next time we need to ship another car. This company truly lives up to their name......Direct Express. Keep up the good service. We will recommend you to our friends. Poster: Shannon Date: 4/25/2010 Subject: Direct Express Auto Transport - Great Company Review: I shopped around many companies before I settled on Direct Express. I was able to get a 5 star rated company that was several hundred dollars cheaper than the others. I was kept informed throughout the whole process from pickup through delivery. I did not experience any problems going through Direct Express. I was kept up to date by the truck driver as to exactly when he would reach my destination with the vehicle. Poster: Ken Raines Date: 4/24/2010 Subject: Great services Review: The driver was very informative and helpful. Driver kept in contact before pickup and delivery. The delivery Door to Door was great, no hassle or delay. The only down side was, the car was dirty on the outside but it is expected since the delivery was on an open type delivery while going from MN to CA. I would highly recommend Direct Express Auto Transport to other. Poster: Laura M Date: 4/22/2010 Subject: Car Transport Review: Had a great experience! Moving my car was MUCH easier than I thought it was going to be! I just ordered the transport, and within a week I had my car! Great value- cost $750, which was $500 less than another company quoted me. Driver was very polite and friendly. Poster: Calvin Date: 4/20/2010 Subject: Michigan to Colorado $675 Review: It was my first time using an auto transport company and overall i was very satisfy. Can't beat $675! where others quoted me over 700. I was thinking it was going to take at least 3 or 4 days from michigan to colorado but got it in 2days. It was a little dirty but what can you expect, it's on an open carriage. The driver even gived me a call the day before on where he was at and when he expected to get here. I had to to show up to work in the morning and when he arrived, i wasn't home yet, but he gracefully waited for me for an hr to get home, which was nice of him and i don't even remember his name. I would definately use them again. Poster: Amy Smith Date: 4/19/2010 Subject: Great Experience Review: I have to admit I was incredibly nervous but this was the most stress-free moving experience EVER. It might not always be this way for everyone to everywhere but this was just perfect from start to finish and I will definately recommend them to anyone that hates to drive across country as much as I do. Awesome communication, awesome delivery, easy as pie with no worries what so ever. If only everything in life could work this smoothly. Poster: R.M. Date: 4/19/2010 Subject: Direct Express Auto Transport Review: I recently purchased a car over the internet and needed to have it shipped from FL to NY. I typically research all of my buying decisions and auto transportation was no exception. I had visited a few sites as well as checked BBB. I got a few quotes and was surprised at how inexpensive Direct Express was relative to the number of good reviews. I basically took a (calculated) chance and Direct Express didn't let me down. I used Customer Support a few times to adjust my pickup date and it was no sweat. I received an e-mail as soon as my car was assigned a driver. Instructions on payment were very clear. Within a day or so, my driver contacted me. He was very courteous and professional. The car was delivered on time and in great shape. I will definitely use Direct Express again! Poster: LaToya Tavernier Date: 4/18/2010 Subject: my autoshipping experience Review: I made the order online. I immediately received a confirmation email after I made the order. The service was quick and convenient. Four days after my available pick up date, I received an email from the company notifying me that my car was assigned a truck and that I should be contacted by them about the pick up time and date. The next day the driver called my contact person to pick up the car. (redacted) The driver picked up car from my pick-up location and dropped it off promptly at my apartment the next day. While he was in route, the driver called me and let me know when he would arrive. He also put air in one of my tires that he noticed was low. The driver was courteous and the service was quick. Poster: Tim Hobbs Date: 4/17/2010 Subject: Direct Express - Smart Car = Smart Choice Review: After debating the flight, hotel, meals and drive time to pick up our new Smart Car, we found a great alternative at Direct Express Auto Transport ! I'd never had a car shipped before and was somewhat hesitant. After the initial contact and Q&A session with the sharp folks at Direct Express we felt comfortable and elected to SAVE MONEY AND TIME by using their service. Their description of the process, the outline of steps that would be taken and the professional manner in which they handled our angst proved to be right on the money as far as "they did what they said they would do, when they said they would do it" is concerned. The car delivery went according to plan, the driver was extremely helpful and nice. He went out of his way to make the delivery easy and quick. The car was in perfect condition and we would now never hesitate to suggest, recommend and promote Direct Express as a wonderful, viable and cost savings way to transport a vehicle. If we ever need to do this again there is only one phone I will make...... Direct Express. Transporting my Smart Car made Smart Sense! Poster: Mike H. Date: 4/16/2010 Subject: Very Impressed! Review: I had a great experience using this company and will do so again. The driver was great. Kept me informed of all the progress and was very professional. Car arrived much sooner than I thought and was in great condition. Driver was very careful not only with my car, but others on his truck. Would definitely recommend the service to anyone. Poster: Diego Ferrer Date: 4/16/2010 Subject: Auto Transport Direct Review: The experience was exactly what I was hoping for. It was cheap, on time, and most importantly my car was in perfect condition. Since I was not in New Jersey at the time it was picked up I was worried that it would be a hassle for my uncle to deal with the pickup process, but everything was incredibly smooth. I would recommend this company to anyone looking to transport a vehicle. Kudos to Transport Direct Poster: Tom Baldwin Date: 4/15/2010 Subject: Auto Transport Review: I was notified the the pickup would be late because the carrier truck was in the shop. This was not a problem with me. When he did arrive, he got the closest locatation he could, to arrange the pickup. The driver, Alex, was very curtious and informative. He loaded my precious 1988 Chev S-10 carefully. When he dilivered it two days early and from what my relatives said He was very curtious to them, and unloded the truck carefully. I am completely satisfied and would use the service again.... Poster: Anna Mehtiyeva Date: 4/14/2010 Subject: Great Service! Review: The serive was excellent, friendly, economiccal, and on time! Thank you, thank you! The car was picked up on the exact date that we requested,, and it got to the destination on time and in excellent shape. WE appreciate your great service! Poster: Natalia Perez Date: 4/13/2010 Subject: Great, Super Fast service! Review: I couldn't believe how quick my car was picked up at the origin destination and how fast it got to me. Besides, Ron, the driver, was very considerate by calling me to let me know the status of the transportation. He was very knowledgable and polite. I would use this service again and I highly recommend it to anybody. Poster: Brittney Smith Date: 4/13/2010 Subject: I would use again Review: All was well, I placed my order on a Friday, my car was picked up on Monday, and it was delievered to me on Thursday. I was overall satisfied with my order and the transporter. Poster: Jon Date: 4/12/2010 Subject: Review: Pickup and delivery were both fast and problem-free. Picked up on a Wednesday near Dallas, TX (redacted) and delivered on Saturday morning of the same week in St. Petersburg, FL, all for $500. The whole process went smoothly. It would have been nice to have a little more notice as to when I could expect the driver at pickup and delivery. I was notified that the driver would be picking up the vehicle within the hour, and I was able to have someone at the house. But 24 hours notice would've been more helpful. I understand that's not always possible, but a little more heads up would've been nice, just to avoid having to reschedule if I couldn''t meet the driver on such short notice. Overall, the service was excellent and it was a great value for the money. I would definitely recommend to friends and family. Poster: Greg Date: 4/12/2010 Subject: Classic Volvo Review: This is the third car I have had shipped by Auto transport. The experience has always met my expectations, however this time was way above standard. The customer service experience was exceptional and friendly. It was nice to be able to call and speak to a representative right away. The rep. indictaed that it may take 5-10 business days for the independent carrier to call me, which was to my expectation, however, to my delight the carrier called 2 days later, to let me know that he would be dropping off the car that evening if that would work with my schedule. The carrier was very professional and provided detailed communication as he was driving up to deliver my new classic, 1966 Volvo. Being that this car was a classic the carrier took extra care loading and unloading. The seller and I were very impressed. From the time I first called Direct Express to me in the driver seat of the car was under 3 days (Friday, received Sunday). I was extremly satisfied with my experience. Thanks again! Poster: Diego Date: 4/12/2010 Subject: Direct Express Auto Transport Experience Review: it was cheap, reliable, fast and easy. I would use them again every time. They gave me all the information I needed without any hassle. The driver delivered my car right into my driveway and arrived exactly at the time he said he would. Poster: H.M. Nguyen Date: 4/11/2010 Subject: Direct Express - All You Need for Auto-Transport Review: This is the best of the best auto transport company. It took exactly three days from the time I placed the order and to the time the vehicle was delivered. The driver kept me informed from time to time where he was at and when he expected to arrive at my residence. Finally, the cost was a lot less in comparing to other competitors. I fully recommend D.E.A.T. for anyone that has auto-transport need. Poster: Rhea B. Date: 4/11/2010 Subject: Service was excellent Review: The service was excellent. The driver was courteous and my car was delivered on time. The driver worked with me to ensure that I was available for the drop-off, and he stayed in constant contact with me to ensure timely drop-off. I will definitely use this service again. Poster: Adam Date: 4/10/2010 Subject: 1994 Ford Taurus Review: This company was amazing. I would recommend it to anyone to needs to ship a car any distance. They brought my car from southern Florida to Massachusetts within 4 days. The only in convenience that I had was that they were so EARLY I couldn'g go skiing for the weekend of my birthday. The car was picked up on tuesday and i expected it to take around 5 or 6 days to reach massachetts. they called me saying it should arrive around that following saturday and i was dumbfounded. Fast service. very helpful on the phone. It would of helped if the truckdriver could speak english a bit better but he was excellent on finding a open parking lot nearby since he couldnt get down my neighborhood street. overall, wonderful service. great price as well. Poster: Rick Bailes Date: 4/10/2010 Subject: Auto transport Review: I had a very good experience with Direct Express. They were very professional, they answered all of my questions and helped me transport my car from california to Alabama in a tinely manner, on time and without any issues. I recommend Direct Express. Poster: Todd Date: 4/9/2010 Subject: Professional & Excellent Service Review: Thank you to the Direct Express Auto Transport team. This was the third time we have used your transportation service. Once again everyone went above and beyond to handle all our questions and concerns. The driver was excellent! He kept me informed of the expected time arrival. Our car arrived without any issues. We will be calling you again soon! Thank you for taking professional and excellent care of us. Poster: Larry Allen Date: 4/8/2010 Subject: Car Transport Review: We shipped two cars from Washington to Texas with the company. Every single detail of the move from the pick up date to the delivery date was done right. I was very happy with our move and would not hesitate to recommend these guys or use them again. Great service all around. Poster: Marie Date: 4/8/2010 Subject: Excellent experience Review: Direct Express and driver were absolutely the very best. This is my third time using your service. Once again, it was a wonderful experience. The driver was an honest and caring individual. Thanks a million. Poster: Adrian Date: 4/7/2010 Subject: Very Professional Review: The pickup was on the exact day I requested. The operators were very professional and helpful. I wasn't sure what to expect since I'd never attempted to transport a vehicle before but they made it very easy. Poster: Karuna Hiremath Date: 4/6/2010 Subject: Order # Review: Our experience with Direct Express Auto Company was excellent. The pick up time as also delivery was on time. The driver was courteous as also the customer service. Before this I had booked with (redacted) they not only kept changing the date of pick up as also the cost, I waited enough and made my choice with Direct Express. I strongly recommend Direct Express as also will use again if need be. Poster: Melissa Murphy Date: 4/5/2010 Subject: Shipping VW from FL to TX Review: This was the first time I've ever shipped a vehicle. I have to say I was a little apprehensive after reading the "horror" stories in the auto transport reviews. I choose Direct Express Auto because they have a 5 star rating and was recommended by the auto seller. Direct Express Auto is a top notch company with pleasant, knowledgeable customer service reps. The transport driver was excellent....he was very accommodating and friendly. He picked up my classic VW in Winter Haven, Florida on 3-31-10 and delivered it to me in DeSoto, Texas on 4-2-10. After the first phone call from him, I was completely at ease. I am very satisfied and highly reccommend Direct Express Auto and their carrier (redacted). Great job, folks! Poster: Brian Date: 4/3/2010 Subject: Hello to all, Review: The driver was polite and promt with delivery of my car, doubt due to another customer car pickup cause my original delivery date late by one day, no real concern. Ths company is true blue with terms of great services and people they employed witihin. In the future I'll contact them again to transport another vehicle. SHould consider this company among other Auto Transports. Poster: Summer Calderon Date: 4/2/2010 Subject: Direct Express Auto Transport Review: Direct Express Auto Transport was safe and reliable if I need to ship another vehicle I will be using them again. The driver was courteous and trustworthy he allowed me to call him with any questions or updates on his location. I had never used a shipping company and was very nervous about the experience since I have heard horror stories from other companies. My friend had used a different company and they would not release his car until he paid an extra $200.00, so I was scared that his experience was going to be mine but that was not the case. My experience with this company was reliable and there was no hidden cost and fees. They quoted me a price of $750.00 and that was the final price I paid. The only thing negative I would say is my car was filthy there was bugs all over it but since my car did come in an open carrier it was to be expected but after a good car wash everything was fine. I know in the future if I need to transport another vehicle I will definitely use Direct Express Auto Transport again my entire experience was pleasant. Poster: Masoud Date: 4/2/2010 Subject: Good service and delivery Review: The service was excellent with prompt on time delivery. The price was very reasonable. I didn't expect the delivery in an enclosed truck and was pleasantly surprised when I saw it was in the enclosed truck. My vehicle was in very good condition upon arrival. Heather was my contact person and she was good to work with. I would recommend using this transport company to anyone. Poster: Brett Date: 4/1/2010 Subject: Direct Express Auto Transport Review: I've shipped my car twice in the past year and a half and only used this company the most recent time, as I was happy to find it was rated with the Better Business Bureau (a must I learned the first time if you're going to ship). Anyway, the whole experience was great. I never actually spoke to a person at the company as I ordered the shipment online...but it couldn't have been easier. The pickup was on time in California and my car arrived in Kansas before it was scheduled to. So that was a pleasant surprise. No plans to ship any other cars soon, but if I had to I'd definitely go with this company again. (redacted)Fact is, this experience was painless, cheap and I highly recommend Direct Express Auto. Poster: Ron Edmonds Date: 4/1/2010 Subject: Auto transport Review: The first contact was handled very professional manner all the info given right on the money, the driver the best you could ask for and all my questions were answered and the transport went just as he said. The weather for the wasn't the best, the trip came off justas I was told. The car was delivered in prefect shape,this was a new car and I was a little concerned,but all went without a hitch. The trip was door to door and that is exactly what it was, it couldn't have closer. Thanks for a safe, fast, and on time trip. It's great to find an operation that lives up to what it says, I was kept informed of what happening as the trip was going on and everything went as I was told. Thanks again I couldn't be happier. Poster: Margaret O Date: 3/31/2010 Subject: Very positive experience Review: The employees of both the broker company as well as the transport company were helpful and friendly and listened to my concerns. I had a negative experience last year and wanted to make sure this year would be different. I certainly would use this company again based on my experience of this year. The delivery direct to my house was timely and the driver even drove my vehicle into my garage. Poster: Ranjith B Date: 3/30/2010 Subject: Fantastic Service Review: Considering this was the first time I have transported my car cross-country, it was a great experience. A carrier was assigned literally 5 minutes after I put in my request. The car was picked up the following day and I received the car in the condition it was in in a week. Almost completely hassle free aside from the fact that I had to pick up the car from a truck stop since they couldn''t drive the big rig into town. But the truck driver was kind enough to drive back with me to off the car and I then had to him back off. Not a big deal at all. I''d definitely use them again. Poster: Renay Date: 3/29/2010 Subject: towing my car to my front door Review: luckily everything turned out very good. Timing was great! I was kind of worried at first because I have never used a company for this matter but at this time I had no choice. I feel I made a great choice that avoided me a trip I did not want to take. Thank you Poster: Dawn Sampson Date: 3/29/2010 Subject: transport Review: We were very pleased with this company's service. They picked up the car on the day i said it would be ready. It was delivered on the first of the two days they said it would be expected to be. They were pleasant to deal with. The man that picked up the transport had to be brought to the car and jumped it for my 76 year old mom when it wouldn't start. He was very polite and helpful. The price was better than the one other company i compared it to. Poster: Pat Date: 3/28/2010 Subject: Review of service Review: Everything was excellent from booking to delivery. Would highly recommend this company. The car was assigned a carrier within two days of my order. I requested a particular pick-up date and that was the exact date the car was picked up. The driver was very knowledgable as this car was a lowered, custom G35. He had the right ramps to load and unload the car to ensure no under carriage rubbing. The driver even apologized for the car being delievered a little dirty! He had to drive through a rain storm during the trip. Pick up and delievery was done on the same day. It was an excellent experience as I had never had a car shipped before. I had received one cheaper bid from another company however, this company had been recommended by the seller who builds custom cameros. I am very glad I went with this company. Poster: Dianne E Date: 3/28/2010 Subject: Excellent service Review: First time transporting a car cross country and couldn't be more pleased. Was told it would take 7-10 days and it only took 6, despite bad weather across the country. Car arrived in same condition as it left and would definitely use again. Poster: saman Date: 3/28/2010 Subject: great service Review: I found this company by Google search and it only took me one phone call to make my mind local prices were higher and not as friendly the pick up was scheduled 1 day after my call and the car was delivered 3 days later to my surprise. I send the car to my daughter for her birthday and I was very happy that the truck was so early . I am really thank full and this is the money i do not reared I spend thank you so much Poster: Nirav Date: 3/27/2010 Subject: 4 * service Review: Cheap Reliable Timely Service Good Customer service Driver called well in advance Calling them again for my next car which is still in MN, and won't even contact any other shipper.. enough said,,, ship with confidence Poster: Ray Litka Date: 3/27/2010 Subject: Perfect!!!!!!!!!!!!!! Review: I could not be any more pleased then I am.(redacted) It was on an open auto transport trailer. The driver had to drive thru 2 snow storms to make our delivery. In fact, the driver picked up my car the day after getting 10" of snow in Maryland. My car was in a garage, all clean and shinny, at the end of a cultasack. The driver refused to leave my car behind. He used a snow blower to clean the street to get my car to the end of the block to load it on his truck. When my Mustang rolled off of his truck it was a clean as the day he picked it up. I felt he treated my Pony just as good as I would have if I transported myself. I have to say may Mustang was in good hands the whole trip, the transport was Perfect!!!!! Poster: Albaqer Date: 3/27/2010 Subject: Excellent experience Review: The customer service responded promptly. They were helpful and friendly. They give you 7-day period to pick up your car, I was contacted on the first day of the period, and the car was picked on the second day. Delivered the car from Wisconsin to Texas in 4 days. The driver was friendly and delivered the car at a time that was convenient to me. I would definitely recommend Direct Express. Poster: Frank Yongue Date: 3/26/2010 Subject: Transport of truck Review: The best service I have had yet. I was notified as soon as the unit was picked up and given an approximate time of delivers. Driver was within a couple of hours early and was very easy to work with. He went above his contracted obligations. We met at a sight that made the unloading easy for us both. I have the company name and phone number in my system and will definately use you again. Poster: Nancy Date: 3/26/2010 Subject: Direct Express Auto Transport Review: Direct Express handled our shipment expeditiously and in a friendly, helpful manner. They hooked us up with a driver, who contacted us within a day or so, picked up the car when he said he would, and delivered it across the country right when we expected. Everything was smooth and easy. It couldn't have been a better experience! We got a range of prices, and Direct Express offered the lowest price, $725. We checked them out online and after reading the glowing reviews, we were convinced, and we're glad we picked them. Poster: Greg Cotton Date: 3/25/2010 Subject: A totally pleasant experience Review: This was my first time to arrange vehicle transportation. The entire process was so easy and accommodating. The flexibility of the pick up process, the speed of delivery and the availability of phone contacts when necessary made it anxiety-free. My client was thrilled at the affordability of the service and we were very pleased with the care the driver took with the automobile. Poster: Amanda M Date: 3/25/2010 Subject: Great experience Review: I was able to call on Monday to schedule a pick up, they came and got it on Wednesday morning and it arrived in California on Thursday evening. I was so impressed, I really had no idea that the car would make it there in such a short amount of time - it was so painless and pretty much the only thing what went right in my entire move. Poster: S. CARRETTA Date: 3/24/2010 Subject: PERFECT! Review: This was an excellent process for my cross-country move. My car arrived in only 3 days from Minneapolis to Los Angeles. It was in perfect condition. The truck driver was polite and very courteous. My car was picked up and dropped off at exactly the days (and times!!!) I wanted. Couldn't have made my move any easier. Plus the price couldn't be beat. Would definitely recommend! Poster: Chuck Date: 3/24/2010 Subject: Nice service Review: Although I didn't need right away and was flexible, driver picked up within one day and I had the truck one day later. Great communication and updates! Driver from Upstate NY was great. Poster: Betty Date: 3/24/2010 Subject: Transport Review: The tranport was excellent and just as expected. We experienced horrible, unheard of storms in the Phoenix area and across the state. The company kept me informed of pick of times and was always available to give me updates. The travel time was a full 7 days across country but this was totally expected due to the weather. The driver and office were quick to respond to my needs and always quick to help. The car was delivered at a convenient location and time for my pick up and I am very happy with the experience. Poster: Swapna Date: 3/23/2010 Subject: Great service Review: This was the first time I was shipping my car and was not sure of how it would go. I placed order on Saturday;the carrier was assigned on Monday (redacted)and my car was picked up on Tuesday. The driver promised me to delivery by Friday and he was very prompt. My car reached on time with no damages and items in the car were intact. The car was very very dirty though which I understand was because of the bad weather on its way. I would defintely recommend and would use them again for my future needs. Thanks Guys. Keep up the good work! Poster: Kim Sanchez Date: 3/23/2010 Subject: transport GA to CA Review: The girls at Direct Express were very professional and honest. From the moment I called them til the pick up (only 2 days later), they never mislead me in anyway. The transport business is not always an exact science as weather and such factor in to delivery. But I was pleasantly surprised. The driver (redacted) called the day after my order was placed to let me know when he'd be arriving. Bob met me at a convenient location to take possession of the car and had it to California in less than a week! The car was a little dirty, but in one piece, no dents or dings, just like I gave it to him. I would recommend Direct Express anytime. The use reputable carriers and do there best to provide the service you expect. Direct Express was recommended by the better business bureau and will earn my business again. Thanks for everything Direct Express! Poster: Heidi Date: 3/22/2010 Subject: Would use Direct Express again without hesitation! Review: I called several vehicle transportation companies and Direct Express BY FAR had the best rates. My rate was $600 door-to-door. The next lowest rate was $750 and they went at high at $900! The vehicle arrived on time and with out incident. It appeared that the driver owned his transport truck and was well invested in making sure that each vehicle on board arrived at its destination safe and sound. I would use them again without hesitation. Poster: Jason Date: 3/21/2010 Subject: overall Review: I've had 5 cars shipped to me from out of state and this was one of the best experiences. the driver was nice, kept the inside of the car clean, called for the appointment, was on time and was knowledgeable. Poster: Jon G. Date: 3/20/2010 Subject: Great service, great price Review: Contacted numerous transport companies with negative results. Called Direct express Auto and was quickly given a great quote with an arrival date of approximately 1 week. On the day I placed the order (Thursday) I received an email with the updated information that a truck was assigned and I will be contacted soon. Next day my car was picked up and was on the way to me. Spoke to the driver who stated that he should be in New York by Monday. Monday evening I received my vehicle without any problems and all it took was 4 days from the time of order. No complaints. Good job. I would strongly recommend. Poster: Charlie Date: 3/19/2010 Subject: Minn to Cali. Thanks a lot! Review: I live in California, 20 years old, and my luxurious vehicle was in Minnesota. All I wanted was my car to be sent here with no damage and on time. It is now done! There were no problems, perfect! Weds was the day it was picked up and arrived on Tuesday. The Direct Express Agent was Brittany and setting up was really easy. I gave pick up address to destination address information and they took a 150 dollar deposit then waited until I was assigned a carrier truck. It took two days. The person that was assigned to pick up my car was John, he was a laid back honest guy. There was no bullsh** that's what I liked, he always told me on phone where he was and when to expect him. Thanks again John and Brittany. Also, just looking at this website on what other people paid on average, I got a pretty good deal. 575 dollars only. From what I see people pay 900 on average for Minn to Cali. If you want speed and quality, Direct Express is the way to go. Poster: Don Lynam Date: 3/18/2010 Subject: On time - on budget Review: After reading all of the horror storeis on the web about auto transport companies I really did my homework. I got 6 quotes, with the thought of selecting a company from the the middle of the pack. To my surprise, Direct Express Auto was the lowest, and that made me nervious. I had read that low-ball quotes were common in this industry, and so when I palced my order I expected to have to pay more in the end. However, I was pleasantly surprised when 2 days after placing my order I received an email detailing a pick up date and time for my car. The driver called 4 hours in advanced, as promised, and showed up 5 minutes early. The car was loaded and on it's way quickly and efficiently. My son in MD, to whom I was sending the car, called 2 days later to tell me the car was delivered on time and with no damage. It could not have asked for a better transaction. Poster: M V Date: 3/18/2010 Subject: my experience Review: I had a great experience from the get go. Best part is getting an instant quote and everything went just as they had explained. I would definitely use your services again Poster: JS Date: 3/17/2010 Subject: AR to CA - Went Great! Review: We needed to transfer a car (for my 16 year old daughter) from family in Hot Springs, AR to Santa Barbara, CA. Within a day of registering with Direct Express Auto Transport they had assigned our transport to a carrier. The carrier contacted our family in AR the next day and arranged to pick up the car in two days. Then the very next day called and asked if they could pick it up early (which worked great). We had a call 7 days later that the transport was in Southern CA and would arrive in Santa Barbara later that evening. The driver called when he was about 40 minutes away and we arranged our pickup point. It all went like clockwork. This was my first experience transporting a vehicle and I'd definitely use Direct Express Auto Transport again. Poster: SF Client Date: 3/16/2010 Subject: San Francisco to Washington D.C. Review: I was transitioning from San Francisco to Washington D.C. while I had done my fair share of research for transport carriers. I received quotes for my medium sized four door car ranging from 875 (lowest with Direct Express) to 1500, which did not include door to door pick up and enough liability insurance if something happen to the car during transport times. My car was picked up Wednesday around 1 p.m. and my car arrived (5 days later) on the other coast around 10 a.m. I was speechless with their customer service, their efficiency and the drivers called back immediately when notified that the client wanted a status update. I will definitely use them again in the future because I am constantly for work purposes. Poster: Danielle B Date: 3/15/2010 Subject: Pleased again Review: This is the second time I've used Direct Auto Express to ship my car cross country and once again I was very pleased. On both occasions my car has been picked up and delivered promptly and in good condition. When arranging for the shipment, the contact person was very nice and professional. My vehicle was picked up a day earlier than the earliest pick up date I had specified, and was delivered after 6 days to my door. My only complaint was that the driver who picked up my car did not speak English very well and it was a little hard to understand him over the phone when he called me to arrange the pick-up. But it was only a minor annoyance and made no significant difference in my experience. Poster: Catalina Date: 3/15/2010 Subject: I will be using this company again, most definitely! Review: The company was always very professional, never pushy, always answering all my questions, and they were very quick to find me a driver, even after i had to cancel the first time (times didn't work out) they found me a person right away, and the driver was the nicest guy ever!! his name is Jeff, and he worked with our schedule, beautifully!! he was very nice and helpful, answered all our questions, and very honest. Will most definitely use this company and recommend it whenever i need to!! Overall, great experience!! And my car was just exactly the way i left it. :) Poster: Christine Date: 3/14/2010 Subject: Quick Delivery, Good Communication Review: My car was picked up early, and quickly delivered. I always had a contact phone number and was notified in plenty of time before my car arrived. It was clean, with no damage, and the whole experience was pleasant and easy. I would definitely use this company again! Poster: Roger Date: 3/14/2010 Subject: Vehicle transport from TX to CA Review: I contacted Direct Express Auto Transport (DEAT) just to compare the cost of transporting my vehicle as opposed to flying to Texas and driving back to California (time versus money versus wear and tear on the vehicle). They were professional and courteous and gave me a solid quote. This was approximately a month before the actual transport. I then wanted to compare the price and placed the vehicle in a pool with one of the other companies on the internet for transportation companies to bid on. All bids were substantially more than the solid quote received from DEAT. I therefore recontacted DEAT and asked for a quote and it was the same. I made the arrangements with them and gave a deposit with my credit card. I was told I would be contacted within 24 hours by a transport company. No longer then 4 hours later I received a call from a driver who said he could pick the car up in 2 days. This occurred in TX on a Thursday and the vehicle was on its way. I called a number given to me by DEAT if I had any questions. I left a message and within 1 hours had return call from the driver stating he was in Phoenix and said he would be at my location within the stated time, 4 days or Monday. The driver called me Monday AM and stated he would be at my front door within 2 hours. He arrived and was professional and courteous, unloaded the car and other than being a bit dirty from an outside transport, everything was in fine condition. I would highly recommend Direct Express Auto Transport to anyone and would use their service again in the future. Poster: John Mitchell Date: 3/13/2010 Subject: Car Shipment Review: This is the second time I have used them and was very satisfied both times. Will use again and wouldl refer them to anyone who needs a car shipped.Drivers were nice and helpful also. Poster: Keunsub Lee Date: 3/12/2010 Subject: A great experience with Direct Express Auto Transport Review: I transported my 2006 Kia Sedona from Stafford Texas to Minneapolis Minnesota. Because this was my first time to use auto transporter, I have done some research and found that Direct Express Auto has a great customer ratings. In addition, the cost was the least expensive! I got an email that my car was assigned a truck on Monday. They picked up my car the very next day, Feb 16, and delivered it Friday morning, Feb 19. The driver gave me a call on Thursday evening that he would be here ~9am and he arrived just on time. He was very nice and knowledable. And the car was in good condition. I will definitely use this company in the future and highly recommend Direct Express Auto Transport to my friends. Poster: Nicole Date: 3/12/2010 Subject: Positve Experience Review: This is the second time I've used DAE to transport my car. Each time was a pleasant experience. The drivers are very professional and transport the vehicle in a timely manner. I've used other transport companies and had terrible results. I highly recommend DAE and will continue to use them in the future. Poster: dick borchers Date: 3/11/2010 Subject: Car delivery Review: My experience was great. They were responsive, communicated very well, priced right and friendly. They left Illinois on Friday and delivered my car on Monday afternoon in California ! The driver called me at least three times to let me know where he was. He was efficient and professional. Poster: Wendi Date: 3/11/2010 Subject: Flawless!! Accord: Florida to Boston Review: Direct Express delivered absolutely flawless service recently, far exceeding what I expected. I had gotten a few quotes, and Direct Express was the most expensive by $100 or so, but I went ahead with them because of their absolutely stellar reviews on this site - and certainly got more than what I paid for. Put it this way, 11am on the THIRD DAY after I said my car was ready to be PICKED UP, the car was DELIVERED - and West Palm Beach, Florida to Boston isn't a short route (though I do admit a popular one). Here's my entire experience: Thurs. March 4, 5pm: Placed my order, said car was ready to ship the following monday, 3/8 Friday March 5: got emailed, told my car had been assigned a carrier. I emailed Direct Express asking if I had to tip the driver, they replied within a couple hours, said only if I wanted to. Very quick responses to inquiries Monday March 8, first day car ready to be picked up, 11am: Car picked up Thursday March 11, 11am: Car delivered in perfect condition (slightly dirtier but I mean, heck it's been flying up I-95 for a couple days and i certainly wasn't gonna pay for a closed truck) So everything, order to delivery, was a week, and the car traveled 1500 miles. Drivers called to schedule pickup and dropoff the night before. No unnecessary hassle from Direct Express, just one confirmation of order email, and one email telling me my car had a truck. Paid Direct Express $150 for their service, (redacted) Transport $475 for transport. (redacted) VERY friendly, helpful driver!! Car picked up from my mom, she tells me they were incredibly nice and courteous. Whenever I ship again, I will go directly to Direct Express, no second thoughts. Thanks a lot guys!!!!! Poster: Anda Date: 3/10/2010 Subject: Great Job Review: I am the most skeptical person in the world. I never knew what to expect. But I was so wrong, these people are great from the initial call to the moment they return your key.Understandable and caring too because those last days in NY I was sooo busy and when they scheduled my pick up day it was impossible for me to be home at that time and hour. I respectfully ask them to come next day to pick up the car and they had absolutely no problem with that and they honored my request with simplicity and understanding.And trust me, if you never moved city to city , you need people like them. In Houston I called the driver to find out his location since I needed to leave the house and nobody would have been at home if I left. They told me the exact location and the distance they had to cover at that point plus an estimated time of arrival.They told me they would be at my address in Houston at 5pm. At 5.15 PM I was driving my car to grocery shopping.Amazing service !!! And one more thing : I tried to tip the driver for his great service and he wouldn't accept it !!! How is that for professionalism !!! Probably, the best private company I worked with in the last 5 years.Thank you guys .You are the best. And whoever doesn't believe you give them my number. Sincerely, Anda R. Poster: Zoe P Date: 3/10/2010 Subject: Thanks for such quick, easy service! Review: Everyone I talked to at Direct Express was great. Very helpful and friendly and prompt. Any minor complaints I would have were with the actually carrier service (redacted). But in the end they did everything I asked and very quickly so it's hard to complain too much. Poster: Sumanto Date: 3/9/2010 Subject: good covered transport Review: Driver called in advance when he was coming to my location; very professional in his handling; worth paying for covered transport; pricing was appropriate for type of transport and distance covered Poster: Aleena Date: 3/9/2010 Subject: Great service...impressed!!!! Review: I've never used a car transport company before and there was no way we could drive two cars from North carolina to arizona since I can't drive for long periods. I called late in the afternoon to place my order and including that day it only took two days before they picked my car up from my parent's house. My parents said the gentleman was very nice and on time. Since I'd already paid the deposit they didn't have to worry about any money changing hands. I was told in the quote that it could be as long as 7-10 days depending on other deliveries before I'd get my car, but that the driver would contact me a day before being in town. They picked up my car on a Wednesday evening and five days later, on Monday I had a phone call from Alfred (the driver) saying that he would either be in town later that night or the next morning and how late would be too late to pick up the car, he said he'd call me later that night when he was about an hour away. We'd determined that if it was too late to go and meet that night that he'd meet me the next morning. Around 10pm that night, he called to say he was on his way from a drop off about 20 min from our meet sight and was it too late or not to meet. I met him at Walmart and once again, he was very friendly and professional. I would definately use them again. The only thing that bothered me was wording used in their ads. They claim "door to door" service but as you can see I had to meet him at walmart, he did explain that the truck is too big to manuever in most city streets and neighborhoods, which I understand, it just goofed my plans up a little bit because for both the drop off and pick up that meant it involved two people. Otherwise, this is a great company! Very friendly on the phone took my order and let me call back with the deposit when I found the credit card, let me put up to 100lbs of clothes in the trunk of my car, got my car to me about as quick as we drove ourselves to get here, and allowed me to do a cash payment to the driver for the remainder of the fee. Poster: Doug Date: 3/8/2010 Subject: Perfect Shipment of my Baby!!! Review: This was a perfect experience - from my on-line order to delivering the car. I must admit I was nervous shipping my 2006 Corvette Z06 and in an open truck - but everything went as planned. Direct Express Auto Transport listened to my concerns regarding the very low ground clearance and with the overall protection (safety) of my baby!! They found an absolutely great transporter for me (redacted). The company and driver (Paul) kept me informed of my shipment the entire time. Paul picked up my car when he said he would, called while in route to let me know how it was going (shipped during the mid-west snow storms) and delivered it when he said he would without a scratch!! I would highly recommend either company for your auto transport needs. Poster: Larry Socki Date: 3/8/2010 Subject: SUV Transport Feb 2010 Review: Our driver was very courteous. Explained what would occur in route and gave us a contact number to use if necessary. The pickup and delivery dates were as requested. The vehicle arrived in the same condition as when it left. The price was very reasonable ($650) for transport from Wisconsin to So Cal. and the vehicle arrived within (7) days of pickup. Would definitely use Express Auto Transport again to obtain a vehicle transport shipper . Poster: Cristina Date: 3/7/2010 Subject: Excellent price - Excellent customer service A+ Review: I quoted at least 6 companies before quoting direct express. All the other companies gave me an estimate of more than $1,000 but direct express was the only one that gave me the lowest price. I am going to accept that I was a little scared at the beginning but I will also accept that it was the best decision I could have taken. I needed my car to be picked up at a specific date during specific hours and they were the only ones that agreed on this. I spoke with Elizabeth all the time as she was making sure that I was not worried. The drives were extremely nice. The car arrived dirty in the outside (nothing that the gas station car washed didn't fixed) but 0 scratches and dents. I would definetely use them again in my next move. Poster: Andrew W Date: 3/6/2010 Subject: Very reliable Review: The transport was shipped on time and delivered on the day / time promised. The driver was very professional and did a great job handling the vehicle. I would recommend this carrier to anyone looking to ship cross country. Poster: John D Date: 3/5/2010 Subject: Fast, Friendly, Efficient Review: (redacted) I'm in a dinky town in TN. Therefore, I assumed that it would be a long, long time before anybody would be swinging this way to pick up my car for delivery to PA. My mistake. These people have it going on. Rescheduling was not a problem for them. Communication was great. The driver was fast, friendly, and efficient. He called me when he got on the road, called me again about halfway, and called me to say he'd arrived at the pickup point I told him about (big, big truck). And while I was meeting him, the company called to say he was there. Took maybe 10 minutes to load the car and give me a receipt. This was my first experience shipping a car, and I was a bit nervous about it going in. But everything went so smoothly, it was almost fun. Five out of five stars rec. Poster: Jennifer H Date: 3/4/2010 Subject: Personalized service, fast ship, and great price! Review: I was so happy with the personalized service....every time I called with a question, they knew exactly who I was. They picked up the car on Friday and it arrived on Wednesday! It only took 5 days from coast to coast. My car was in very good condition. The driver was very friendly. I would definitely use Direct Express again and have already recommended it to friends. My cousin used a different company and it cost her $500 and took 18 days. Needless to say, she will be using Direct Express next time! Poster: Tom Date: 3/4/2010 Subject: Great price and quality service. Review: Car was dirty on arrival, but no surprise there -the weather was terrible that week. No issues at all with the service. Price was great and car arrived intact and promptly. Poster: Matt H Date: 3/3/2010 Subject: Great Experience! Review: This was the first time that I had to transport a vehicle across the United States. I shopped around and found that Direct Express Auto had one of the lowest quotes and had a good standing with the BBB. The driver was on time for the pickup and very friendly. He also delivered my vehicle on time and even wiped down my vehicle because he had gone through a storm. I will highly recommend this company...very user friendly. Poster: Heath S Date: 3/2/2010 Subject: Lincoln Navigator Transport Review: I have used Direct Express on numerous occassions and will continue to do so in the future because of their excellent customer service. They have always been courteous, responsive and willing to do whatever it takes to get the job done. The most recent transport was priced very fairly in my opinion as it was a last minute call for a rush delivery during the holiday season. I was pleasanlty surprised that they were able to accomodate my request and to do so without hassle. The pick-up was early and the delivery even earlier than I had expected. The driver was extremely helpful in working around my schedule to meet. I would highly recommend their services to anyone who is considering transporting a vehicle. Thank you again! Poster: Nathan V Date: 3/2/2010 Subject: Excellent Experience Review: I first selected Express Auto Transport because of the convenience of the online quote and the link directly to their BBB rating. The fact that their quote was second-lowest (missed lowest by $25) made me wonder but figured I'd take the chance because most quotes were 50 to 100% higher, and because that BBB rating (zero complaints) gave me some confidence. Brittany was polite but very efficient and communicated every update promptly. When the first truck driver turned out to be less than civil, she arranged a new pickup and everything went like clockwork. Honestly I could not have asked for a better experience - I will absolutely use EAT in future. Poster: Bev Date: 3/1/2010 Subject: Direct Express Review Review: Our experience with Direct Express was outstanding. We were given a fixed quote which was accurate and honored. The pick up was on time, and we were extremely impressed with the courtesy and professionalism of the driving team (redacted): the truck was immaculate, and we were given the driver's contact information. The vehicle was not damaged in any way and was delivered promptly. Should the need arise, we would not hesitate to use Direct Express again and we highly recommend them. Poster: JS Date: 2/28/2010 Subject: Great Transport Service!!! Review: Having received several quotes from auto transport, I am very pleased with the service and promptness recieved from Auto Transport Direct. After scheduling the service, the path followed what is outlined...car assigned to a carrier, carrier contacted me with the pick up time, and delivered the car earlier than anticipated. Great service! I will recommend Auto Transport Direct to others and look to use them again. Thanks for the assistance with our move. Poster: betia Date: 2/26/2010 Subject: excellent service Review: I was very nervous about shipping my car across the country. I wasn't sure if I gave the company too short of notice...I had called on a Friday and requested pickup of my car on the following Monday. Not only did my car get picked up on the date I wanted, but it arrived in California 4 days later! The driver was very, very kind and friendly and gave me a phone number to reach him if at any moment I wanted to know where my car was. He knew I didn't have access to another ride to pick up my car, so he dropped it off very close to my house at a time that worked for me. Anyways, my car was in the same condition I left it in, although a bit dirty on the outside from weather conditions...but that's definitely washable! I definitely recommend this company if you are looking to ship your car across the country, and I will use them again if I ever need to. Poster: Alan B Date: 2/25/2010 Subject: Great, easy transport Review: I was getting a gift of a car from a relative in Florida. I did a fair amount of research both by phone calls and online to see what my options were. Of course, driving myself was also an option. I wanted someone reliable, who would come on time and deliver on time and treat the car with some degree of respect and care. I also didn't want to pay a fortune to transport a used car. I read the reviews about Direct Express Auto Transport. It seemed they took their job as brokers quite seriously and, when there was the occasional problem, got involved in trying to fix it. The price was right, about $50 from the lowest quote I could otherwise find; and a few hundred dollars less than the highest. Well, everything about the service was perfect. It appeared that the car was going to be delivered about 1 day early when a storm hit. The driver called immediately and asked if it was OK to deliver the car the following day (still on time). Since it was, we set up the appointment. The car was delivered on time in perfect condition. I definitely would use this company again. Poster: D Epstein Date: 2/24/2010 Subject: Great Experience Review: This was my first time using a car transport service and was pleasantly surprised at how easy and economical the process was. The car was picked up 1 day after the available date and took only 6 days to go from NJ to CA despite terrible weather across the country in the beginning of February. The car was delivered in the same condition that it left here (in fact, my son said it was cleaner, must have had a lot of rain). I would definitely use Direct Express again and highly recommend it to anyone looking to transport a car. Poster: J. Brown Date: 2/23/2010 Subject: Car Review Review: The car was picked up on time. The driver called us during transport to tell us that he would be a day late because of snow and ice. The car was dirty, but it was expected because a lot of the drive was in bad weather. The car was delivered in good shape. Poster: Harinath K Date: 2/21/2010 Subject: Excellent Review: You are the best transport guys as I have met, in past 5 years.You guys are excellent. Good Reviews Might Include: Facts about experience with this company The price of the transport Information about damage and the claim process Time line of events including time for pickup and transport Company contact person Order or Tracking Number Poster: Sid Date: 2/19/2010 Subject: Excellent Service Review: Everything was great. The pickup and delivery were timely. The driver kept me informed. The price was very reasonable compared with other quotes I received. I'm very satisfied. Poster: RITA B Date: 2/17/2010 Subject: Pros!!! Review: I would highly recommend this company to anybody who wants to transport their car.Mario (the driver) was courteous, professional and on time, the whole thing went very smoothly plus the price wasn't bad at all compared to the other places I researched. I'd let them take care of my transports in the future. Thanks!!!!!!!!!! Poster: Elizabeth Date: 2/16/2010 Subject: excellent service Review: I knew nothing about the business of having my sports car hauled from one part of the country to another so went online and compared Direct Express Auto Transport with eight other auto haulers and liked Direct Express best for the following reasons: their service rep was knowledgeable, friendly, helpful, intelligent and professional. She explained how their system worked and then answered questions I had, all to my satisfaction. I checked their record with FMSCA and it was good. After signing on with Direct Express, I received follow-up emails from them guiding me through the process; all was made very understandable and simple for me. Their price was among the lowest quoted and I felt confident they would find a trucker who would handle my car safely and they did. The trucker was available within a day or so of my request, he arrived on time, was personable and professional and I knew when he took my car that it would be in safe hands. When I received it, it was clean and undamaged. I am a very satisfied customer and would use this company again. Thank you DIRECT EXPRESS!! Poster: Angela G Date: 2/15/2010 Subject: Easier and cheaper than driving. Review: I called for an estimate. Called backed after calling a few other companies because they seemed the easiest. Met the drivers 3 days later in a parking lot by my house, they loaded my car in a few minutes, the drivers were really nice. It took 6 days to get it from coast to coast, not bad. Well worth the money. If I would have done the drive myself it would have been almost $400 in gas, plus 4 nights in a hotel, wear and tear on the car, an oil change, and a return flight for my travel partner. I actually saved doing it this way, plus I didn't have to spend 4 or 5 days behind the wheel! They dropped the car off right at my new apartment, I gave them the balance and we were done! It was a much easier experience than I had anticipated it would be. Poster: Ryan Ruch Date: 2/14/2010 Subject: Very Fast Shipment Review: Customer service was great! I got up-to-date emails letting me know the order status. The cost was reasonable. The drivers of the transport were very professional. They worked with me on a location to pick up my truck and where to deliver it. My truck arrived in perfect condition in only 4 days across country. I would definetely use this service again. Poster: Stacy Date: 2/13/2010 Subject: My Truck Review: My brother rolled his truck on xmas eve trying 2 get to Tenn 4 xmas. The last thing he or any of us wanted to worry about was how r we going 2 get his truck home to CA. Direct Express Auto Transport took care of that 4 us. I filled out a pick up vehicle form on line and the very next day they picked up the truck... A few day's later it was del 2 my body shop of choice located in Burbank, CA. I had spoken to the truck driver and a staff member in office and both were just so helpful and kind. Not 2 often do I deal with kind people these day's in Los Angeles.. They must be all @ Direct Express Auto Transport :-) Anyhow, Thank you again sincerely from the bottom of my heart. You guy's and gal's rock..... :-) :-) :-) :-) Poster: Dmitry Date: 2/12/2010 Subject: Great experience Review: The delivery was prompt and on time as expected. I was originally told that the vehicle would be picked up on a Tuesday but it didn't happen until Friday that week. Despite the delay and a really heavy snow storm, the car arrived in a very timely manner, only two days later than originally promised. The driver was courteous and didn't mind to answer my phone calls and questions about his estimate of the time of the delivery. Upon arrival, he told me lost 2 1/2 days because of the snow storm and would have arrived on time otherwise. I was shipping an expensive vehicle and the driver told me he put it on the top rack so that it wouldn't get spills from above. I had not asked for this. A very positive experience overall. Would definitely use the company again. Poster: Chiann Lee Date: 2/12/2010 Subject: From Texas to California Review: Found this company with a online search, and looked for reviews. After getting quotes from 5 companies, decided to try it because of the cost and positive reviews. The website provided a straight forward quotation without hidden costs, for which I was skeptical at first. After getting the quote, there were no hassles with follow up calls from salesperson (unlike several other companies you get a quote from). It turned out to be a very easy online order, just like the quote. Paid a $150 deposit with the credit card. Pickup arrangement was for the next day after availability. Service is door to door, but if your residential area has narrow streets, you might have to drive to nearby location so it can be loaded into the trailer carrier. Estimated delivery day and times were given. At first, exact delivery time is hard to know (because your car is not the only one being delivered in the trailer in the same day), but you should call during the day of delivery to have a better idea. It would have been nice if there were some online tracking system (like Fedex or UPS). The delivery drivers were friendly and polite. Car was dusty, but it''s as expected with an open carrier. Paid the remaining fee in cash to the drivers. Overall good experience, better than expected. Poster: Bob T Date: 2/10/2010 Subject: Recommendation Review: I will always recommend Direct Express Transport and will use them in the future. The dispatchers were courteous and professional. The driver (Butch) was terrific and great to work with from loading to delivery of our Lexus SUV. Poster: Tom G Date: 2/10/2010 Subject: Transport of Honda Accord Review: This is the first time I ever transported a car. I was assigned a driver within 24 hours. Issac was the driver and did a very good job in snowy conditions. The cost was $550. and was worth it! The women that answered the phone (Mercedes & Ashley) to take the order and also to do some follow up about the delivery did an excellent job. I wouldn''t hesitate to use Direct Express Auto Transport again. Poster: Bruce P Date: 2/9/2010 Subject: review of service Review: I was very pleased with the efficient pick up and delivery. The driver was courteous and knowledgeable. If I ever transport another vehicle, I wouldn't hesitate to use this service. Poster: Andy Mosh Date: 2/8/2010 Subject: Great transport from VA to OK Review: fast, and ontime. even with new years holiday, vehicle was transported in less than one week from original dispatch. The dispatcher was prompt and put me in contact with the transport company 2 days after being contacted. The company then informed me of transit time, had the driver call me when he was on the road, and gave me daily updates. DirectExpress Auto Transport did a great job setting up this transfer and got me my new car super FAST!!! Highly recommended! Poster: Carrie Date: 2/8/2010 Subject: Jeep transport Review: My vehicle was picked up a little later then I had thought it would be, but it didn't really matter. Overall I was very satisfied with their service and would gladly use them again. My vehicle was picked up in Cleveland and delivered to me as promised. When it arrived it wouldn't start (nothing due to the transport) and the driver took the extra time to jump our vehicle and help us get it started. This company offered the best price and was very good to deal with. I highly recommend them for your auto transport needs. Poster: george karides Date: 2/8/2010 Subject: Driver Review: The driver of the delivery truck was extremely friendly, especially under the circumstances. His truck lost its transmission right in front of my house and he was unable to unload my vehicle until it was repaired. I offered to have him come in and eat and get warm (it was 32 degrees outside) but he didn't want to leave the vehicles on the trailer. He had a great attitude during the entire experience even though he knew it would be an expensive repair and he would be way behind his delivery schedule. After the repair he drove the vehicle off the truck and we went over every inch of the vehicle to make sure it was in the same condition as when he picked it up. Overall, I was very happy with the time it took to receive my vehicle and the professionalism of the driver at delivery. Poster: John Savage Date: 2/7/2010 Subject: Great Service!! Review: I highly recommend this company to all. Prompt and efficient in everyway. Driver was absolutely 100% customer satisfaction focused. Car arrived in perfect condition 1 day earlier from TN to Ca. They also beat everyone's price hands down. Poster: Lusiana Date: 2/6/2010 Subject: excellent Review: i would use this service again. The driver was very nice and call me before he arrive at my house so i know what time to wait for him to come. My car arrives early and safely to Washington. At first, i was confused to used close or open truck because i was afraid that there will be scratches in my car from rocks on the way to Seattle but i was pleased to see that there is no damage at all. The price also include full insurance so i was convince to choose the open truck. There is around $500 difference from open to close truck. I would recommend to use the open truck if you want to save some bucks. Poster: Shirley Date: 2/6/2010 Subject: 1947 Willy Jeep Review: This was the best service I have encountered. The driver (redacted) was the best, he knew what he was doing and was so pleasant to work with. He was on time and delivered the jeep at the time he said he would, even with the storms and road clousers in Southern California. Thanks for the good service. Poster: Dan P Date: 2/4/2010 Subject: Great service! Review: This company was great to work with. My wife and I relocated from Chicago, IL to Scottsdale, AZ and we were nervous about our car being shipped across country. We had heard stories from some friends that had to wait weeks for their vehicles to be delivered even after the salesperson promised their delivery in a short amount of time. This company communicated with me throughout the entire process and they "delivered" on their promises. The driver was very courteous and on time! I recommend this company 100%. Poster: Mark P Date: 2/3/2010 Subject: Delivery Review: I was very happy with all aspects of delivery process and since this delivery have used this company over 5 times for other deliveries. Poster: Dave J. Date: 2/3/2010 Subject: auto delivery Review: I purchased a car on ebay not thinking I would win the item. When I found out I have won the item I started on the internet search engine and came accros Direct Express Auto they gave me a very good price quote that I was not able to beat with other company quotes. After paying the deposit they notified me a short time later that they have a driver located and he later contacted me.It was very easy , the driver called progressivly letteng me know progress and estimated time of arival. Upon arival the drive, Steve, was courteous and had the nonrunning car quickly offloaded . From texas to Indiana for just 700.00 with no hassle. Poster: K huber Date: 2/2/2010 Subject: Here in one piece! Review: They were great. I am not sure how this broker controls drivers But they certainly have control. The car was picked up, I was never informed by anyone but the seller. I called the driver to get a delivery time and no answer and his VM was full. I emailed these people and with in an HOUR. I had the driver on the phone informing me when the car woudl be delivered. Delivery was lightning fast. From UT to Erie PA- picked up friday and delivered sunday by 3 pm. I was in shock it was so fast. So whatever controls they have in place work very well and the drivers are on a short leash it seems.... I would certainly use them again. Dont forget to tip your driver if your car arrives as promised! Poster: Richard Drace Date: 2/2/2010 Subject: What I hoped for in a transport company Review: I checked the list of companies used by Ebay and added a couple of my own. Several of the companies had too many "hoops" to jump through to get their quote..most had additional costs for insurance and various levels of handling. Those companies made me cautious right away! By the time I got to Direct Express I was feeling that this transport was going to cost much more than I had envisioned and the whole process was much more complicated than I had hoped. The Direct Express Quote was quick and complete. It included answers to all of my questions from a reasonable(lowest) cost to details on the pick-up and delivery process. Cathy made it very easy(at one point I thought "there must be something wrong with this service..it's too easy") and followed through with a quick pick up..the driver called the seller and made arrangements for pick up and was there right on time. The next day I got a call from the driver saying he would be at my door step the next day about 1:00 PM and he was right on time. What more could you ask for: PRICE - PROMPT DELIVERY - NOT A SCRATCH Poster: Justin Date: 2/2/2010 Subject: Shipped my Maxima Review: I made my first call to setup transport on Monday of Thanksgiving week. The car was picked up Tuesday night in Chicago and arrived with a little road dust the following Monday afternoon in San Francisco. Pricing was good. Total cost $675 as I was told during my first call with the trucking company. $150 deposit on the phone, used a card, then cash/money order on delivery. I gave cash. Inga from the trucking company kept in contact by telephone with s on the delivery time. She was flexible, available 24hrs 7days/week as it''s a family business, and kept me informed about her driver''s road conditions and potential delays etc. Pretty good service on short notice and during a holiday week. Would use again, although I''m not sure how to determine what trucking company you''d get. Direct Express Auto Transport arranges for a trucking company to ship your car. (redacted) Poster: Brian Date: 2/1/2010 Subject: Second Time Was a Charm Too Review: This was the second vehicle that I had shipped in the last six months. Both vehicles were treated well and delivered on time. The shipment of this car, 350Z Nismo, was handled quickly. It was scheduled for next day pick-up and then delivered the following day. The pre-loading inspection was very thorough and the driver reviewed the vehicle with me upon delivery. This time I used the internet for the order and found it very easy to use. The first vehicle I used the 800 # and found the staff very friendly and helpful. Either way you will receive very good service. Poster: David Date: 2/1/2010 Subject: Car Delievery Review: Had an excellent experience with this shipment. Company always knew where the vehicle was and was always willing to answer any questions. Shipment was picked up on the first day that it was available and delivered on time although there was severe weather. Also gave me the option of receiving the vehicle that night or in the morning. Poster: Mike Date: 2/1/2010 Subject: Easy to Use Review: Direct Express was easy to use, offered a great rate, and delivery was early and arrived w/o incident. Would use again and recommend. I called on a Tuesday and was given an estimate of a 3-7 day window for pick up. The car was actually picked up the next day and then delivered the following. The times that were given for pickup and delivery were accurate and was a smooth process. Poster: John O Date: 1/31/2010 Subject: Awesome transporting Company ! Review: DIRECT EXPRESS AUTO TRANSPORT was very upfront about the total cost of transporting my car from Texas to Tennessee. Moreover, the quoted rate was the best for Door to Door service with the vehicle being fully insured too. I was provided with the telephone number of the driver so that the drop-off could also be arranged. We did have a slight storm related delay for delivery but the driver was very accommodating and handled the situation very professionally. DIRECT EXPRESS AUTO will be my first choice for future needs. I totally recommend this company. Poster: Louie Date: 1/31/2010 Subject: Smooth and Quick Delivery Review: This was my first auto transport. I couldn''t have asked for a better experience. From my original phone call to delivery, was about 5 days. You can''t ask for better service. The woman who answered the phone at Direct Express Auto Transport, was courteous and informative. I can''t say enough about the transport driver, David (redacted). He kept in contact with me and, updated me throughout his travels. Very professional, with a great sense of humor. I checked around on the web for Transport companies. Direct Express Auto Transport, was competative in price and, had some great reviews. Overall, Excellent Experience. Poster: Hannah Date: 1/31/2010 Subject: Unbeatable Review: All I need to say is....I order open transport and they came enclosed. These guys are someone you can trust!!!! They told me it might be two days before it gets to NC, then the next day I get a phone call from the person recieving the my car that it was here by 9am. From NJ to NC over night.... WOW. The cost was not bad. I looked at other places and were pricing me 1000 and these guys said 425 you cant beat that. Also I had a change it my pick up location and date, the ladies were very nice and did not have a problem changing my location and date!!!!!! Thank you so much Poster: J Davis Date: 1/30/2010 Subject: Service Review: My situation for this shipment required that the car be picked up prior to my flight to Florida, leaving me only 8 days. I spoke with a representative from Direct Express giving me an approximate date range for pickup. On my own, I added $100 to the quoted shipping cost as an incentive to bidding carriers. This seemed to work as I had a truck assigned the very next day (Friday) and by Tuesday evening, my car was on a truck. Communication with the transport company (redacted) was very good. They stuck to the quoted schedule and my car arrived in 8 days, despite the 2,800 mile trip and several probable stops. This was my second experience using Autotransportdirect.com. I got two winners in a row. Poster: Marty Date: 1/29/2010 Subject: Over All Satisfaction Review: I was extremely satisfied with the service. They were prompt, courtesous, and very knowledgeable. I would recommend this service to any one interested in ship a vehicle. I will use them again in the near future. Poster: Jeremy Rhodes Date: 1/29/2010 Subject: review Review: I have never had to ship a vehicle before, and was unsure what to do. I called around to local shippers and the cheapest was double my cost of Direct Express Auto Transport . I made a phone call to Direct Express Auto Transport and within minutes, I had my price, pick up time, and requirements needed to transport my vehicle. The total time to ship my Jeep 1200 miles from phone call to delivery was quicker than USPS to ship a letter. I love Direct Express Auto Transport and they will be the first call when I have to ship another vehicle. Poster: K.Rozell Date: 1/29/2010 Subject: Great driver Review: The driver Adrian called me the day before pick up to confirm the pick up time and I asked him if their was any chance that he could pick them up early. He said they he could accommodate my request and picked them up at 7 pm at night. He continued to call me every other day while my 2 cars were being shipped over 1800 miles. His last call was to say that he was running ahead of schedule and would I mine that he drops them off early. Very happy Poster: K.Allen Date: 1/28/2010 Subject: Good Job and right on time Review: The transporter was very friendly and helpful. I live in Philadelphia, so the streets are small, and there are very many one ways, so he got out of his truck, hopped in my car and drove it to my front door step. He communicated very well and often, he was unable to reach me when he first arrived in Philly, despite the 30 min wait he was patient and nice. Poster: Virender Sharma Date: 1/28/2010 Subject: Excellent transport service Review: I am extremely satisfied with their service and if I need to move in future, I am definitely going to use their services again. Their rates are competitive. They have a very good transport rating and that was the main reason for me in going with them. I was expecting the vehicle to be delivered in 4-5 days, but I was really glad when I got it in less than two days, all the way from California to Georgia. Poster: BdWolfe Date: 1/27/2010 Subject: Thrilled with their Service Review: After looking on Web, I contacted a "broker" about transporting my car from Cincinnati area to Los Angeles. Within hours I had several ( I mean "Several" !!!) emails and then More phone calls from at least 10 different trucking companies giving me quotes. Quotes ran from 625.00 to 875.00. A friend told me he had used Direct Express and was pleased with their service. It happens that they were the least expensive bidder. I contacted Direct Express and paid a deposit. I was emailed in two days that a driver would be contacting me soon. The Driver, Walter, called me that afternoon and asked when he could get the car the next day. We agreed on a time and Walter was there right when he said he would be. It was below 15 degrees but he patiently filled out the form and gently loaded the car. That was Friday night...On Tuesday he called and asked if he could deliver the car on Weds morning. He was right on time and the car was perfect. WE gave him an extra 50.00. I wish all companies were this good. Poster: Yves Date: 1/27/2010 Subject: 2nd Time using AutoTransportDirect.com Review: I would recommend AutoTransportDirect.com . As a repeat customer, they provided me with the same excellent service as the first time. You can't go wrong with them. Poster: J. Miller Date: 1/26/2010 Subject: Direct Express Auto Transport Review: I recieved an e-mail letting me know that my vehicle had been assigned to a truck. I figured it would at least be a few days until the vehicle was picked up. It turned out to be a few hours instead of a few days. Three days later I recieved my vehicle. The service was excellent and much faster than I expected. I wouldn't hesitate to do business with your company in the future. Thanks. Poster: P.J. MCCORD Date: 1/25/2010 Subject: GREAT SERVICE Review: We were pleasantly pleased with the excellant price and service that your company provided. The car was picked up and delivered from LA County all the way to South Carolina in 6 days! This was great seeing that we really needed to get the car delivered as quick as possible and really never expected to get for another week or more. Thank you for your great service as I will be sure to recommend your company to anyone needed to re locate or move thier vehicle. Poster: Kyle Jones Date: 1/25/2010 Subject: Car Shipment-Minnesota to California Review: Auto transport direct had great customer service. They were friendly and addressed any concern that I might had. My car arrived at its destination earlier than expected which was also very nice. I also found Auto Transport Direct's prices to be very competitive. Up until I found Auto Transport Direct, the best quote that I had received for shipping my car from Minnesota to California was $700. Auto Transport Direct gave me a quote for $575, which was certainly a much better rate. The company that Auto Transport Direct found was also very good. They had very good service and were good about picking up the car close to the time that they had previously specified. The driver of the truck was also very friendly and was delivered the car exactly where I had instructed him to. I will certainly use this company again if I in fact ship my car. Poster: armin Date: 1/25/2010 Subject: Direct Express Auto Transport Review: I received a call and the car was picked up the same day I submitted my information. Accurate information was provided upfront. The cost was about $150 more than lower estimates I had from 2 other carriers, however, there were no hidden costs here and their timeliness more than made up for the difference. The car was dirty when it was delivered, but it was to be expected from a long haul on an open carrier. Will use the service again if I need to. Poster: Bob O Date: 1/24/2010 Subject: Repeat Customer Review: I have used Direct Auto Express Transport for five cross country and long distance vehicle relocations.....every transaction has been handled promptly and profesionally with minimal work and effort on my part.....I gladly would and will recommend their service to anyone who asks or has a need. Poster: Brianna Date: 1/22/2010 Subject: Awesome Service! Review: Working with this company was the easiest part of my entire move! They were the most affordable quote I got, and definitely the most friendly! They picked up our car right on time, worked with us on our delivery date, and dropped off the car right on time. The car was perfectly fine when it arrived. The truck driver was courteous and very friendly. Thanks for the help, we will definitely use your company again when we move back to California! Poster: DB28 Date: 1/21/2010 Subject: First Time Experience Review: I want to Thank ALL of you for my 1st Time experience with Auto Transportation. It was scarey, because it was my 1st time, but the Truck driver Alfred seemed to keep me at ease with his communication of his locations. I cant Thank you guys/gals enough. The PRICE is/was the LOWIEST of all the Transporters I called in the New Jersey area. Within 30-minutes, I had a driver assigned to my car. Wowwwwwwwww. I have heard rumors it could take up to 14days before a driver could be assigned. Again, I am very impressed with this whole transaction. Thank you again. Poster: Jeff C Date: 1/21/2010 Subject: Direct Express Auto Transport Review: I have used Direct Express on 4 occasions now for cars I purchased. I live in Steger,Il. which is 20 minutes South/East of Chicago,but I was born in Chicago and grew up and lived on the South Side for 38 of my 42yrs,so I know a good deal and know when someone is a bulls**t artist. I have had a car hauled to me from New Jersey(70 Ford Galaxie 4dr.) Virginia(74 Hurst Olds) Tennessee(77 442) and Georgia(72 Ford Galaxie 4dr.) Everytime DE employees were very friendly and outgoing on the phone,my confirmation was emailed to me within 5min. of the conversation and the sub-contractors they use have always been prompt,courteous and on-time or early. I enjoy dealing with Direct Express so much I actually have recommended them to people who have bought vehicles from me as well-this I've done on 4 other occasions, 2 cars DE hauled that I resold(the 70 Galaxie and 77 442) and twice with friends who sold rare classic cars(56 Ford and 62 Chevy) always on open transport and the results were perfect. Prices quotes were always at least 30% cheaper than any other hauler-in at least half the cases they were 60% cheaper-some of these transport companies are so ridiculous price wise I hope Direct Express puts them all out of business! Final rating: 99.99% out of 100. THE BEST!!! Poster: Brian Mc Date: 1/19/2010 Subject: Overnight car delivery? Amazing Review: I was absolutely amazed at how fast and efficient the process was. I basically got a car delivered from Olrando to Louisville overnight. Unbelievable. Poster: Alicia Date: 1/19/2010 Subject: Professional and Prompt! Review: We got an estimate online and processed the transaction by phone. The customer service was very friendly, knowledgeable and professional. The estimate was also better than other companies we checked. Very competitive price! The driver arrived on the exact day we told them our vehicle would be available. He was also friendly and professional. The car arrived sooner than expected, in perfect condition! Fast and reliable! I wouldn't hesitate using them again! Poster: Doug F Date: 1/18/2010 Subject: Very pleased! Review: This was my first time to transport a car and I was very pleased with the experience. They were not the cheapest quote, but it was money well spent. Direct Express customer service and their driver were exceptionally polite, professional and easy to work with. I had an appointment that could not be avoided at the same hour the driver was to drop off my car, but he was extremely helpful and waited until I got home. Forget all the other companies and book your transport with Direct Express. Poster: Bob R Date: 1/18/2010 Subject: Review of Direct Express Auto Transport Review: I had an excellent experience (redacted). The only reason the arrival time was delayed was because of a MAJOR storm scenario that ravaged the midwest and east coast in December, no surprises there! Car arrived in good shape and we are happy with our experience with Direct Express Auto Transport and Jack (redacted). I did ask for quotes from 12 transport companies and narrowed my search to two. I checked out BBB ratings and Auto Transport Ratings and Reviews. I will include Direct Express Auto Transport in my search to return our auto to Maine. Poster: jim Date: 1/16/2010 Subject: My experience Review: Although this transport company was not the cheapest I decided to trust my gut feeling and go with them because when talking with the office person my intuition told me the seemed to be an honest reliable company. My car was picked up on the first day of availability and the driver was caring and curtious. Poster: Diana Date: 1/15/2010 Subject: Xmas delivery Review: When the vehicle was picked up the driver was great. He got the vehicle from Ct. to Ok. in two days. When he got into Ok. he was hit by the blizzard that went through the state on Xmas eve and the highways were closed. But lo and behold he was just like SANTA CLAUS and delivered it on Christmas Day to my son who desperately needed it. Hopefully I will never have to send my son another car but if I did I would call "Direct Express Auto Transport". Thanks so much! I recommend this transport co. to everyone Poster: Nadja Date: 1/14/2010 Subject: Experience with Direct Express Auto Transport Review: I never had a vehicle transported and this was a very pleasant experience. The driver that picked up the vehicle from my parents house was great. The people at the transport company were very professional and I felt like I was in good hands. I recommend them highly. Poster: Alex Date: 1/14/2010 Subject: Shipped on time Review: (redacted)They assigned a carrier to the car wednesday. On friday we were contacted (redaced) promptly picked up the car within and hour and rasnported it from Michigan to DC in roughly 24 hours. The guys were quite professional and a pleasure to deal with. I had no problems in dealing with them and would deal with them directly again. All in all this was my first experience transporting a car, and I was quite satisfied. Poster: Matt S. Date: 1/13/2010 Subject: Fantastic experience-even over the holiday! Review: I have transported vehicles in the past (redacted) with far worse than a BAD experience, so I was apprehensive about the process in general. I scheduled the pick-up for Dec. 15, 2009 going from Colorado to South Carolina. Direct Express Customer Service contacted me as promised when the vehicle was scheduled, and again when it was loaded to give me the contact info of the driver. Despite the snow storms and the cross country trip, the transport only took 3 days. My car arrived in a covered transport, which was a pleasant surprise. The car was in great shape, the driver was friendly and professional. I paid $675 which was about mid to low range with the several quotes I received. The price was completely worth the experience I had. I would highly recommend using these guys. If I transport again, I definately will! Poster: Ronn N Date: 1/12/2010 Subject: ID. to AZ. Delivery Review: I would highly recommend Direct Express Auto Transport if you have a vehicle to transport. Heather at the main office was very polite and helpful (unlike other transport companies which I have used in the past) to take my information and within a matter of a few hours, contacted me to inform me that she had indeed secured a driver. She then made the arrangments with the dealership to pick up the vehicle and provided me with the drivers name as well as his cell phone number. The vehicle was loaded on the evening scheduled and two days later it was ready to be inspected and unloaded at my residence. I would truly advise anyone thinking of transporting to surely contact Direct Express Auto Transport for a quote, I believe you'll be as pleased as I am. Poster: Ada r. Date: 1/11/2010 Subject: Great Review: This company was perfect. I needed my car to be taken gftom Houston tx to Worcester ma. They found me an excellent carrier and answered ant questions I had. They stayed true to their quote.. And their price (600) wasn't bad at all. All in all. I would use it again and recommend that others do as well. P.s nothing was stolen and the car was in the same condition i left it in. Poster: Bryan Date: 1/9/2010 Subject: Transport of an M3 from Fremont, CA to Buffalo, NY Review: Enclosed carrier transport from Fremont, CA to Buffalo, NY for $1550. Two days after putting in my online request, they were ready for the pickup. I wasn't on my end, which wasn't an issue and they were willing to wait until some paperwork was sorted out. The transportation from California to New York took 7 days. The driver was great and gave me updates along the way. The car arrived in perfect condition. I'd recommend Direct Express! Poster: John Date: 1/9/2010 Subject: vehicle transport Review: We requested transport from Charelston, SC to Manahawkin, NJ. The people were friendly and the delivery timely. We will certainly use the service again. Poster: James Date: 1/8/2010 Subject: ZR1 Review: Transported a ZR1 for me. Extreme care was taken delivering my race car. The car sits low so adjustments needed to be made with ramping and clearence Thanks for caring so much!!! Poster: Argel Date: 1/7/2010 Subject: Great Service. Review: Definitely would do business together again. Pick up & drop off where on time. Driver was very informative. Great insurance policy. I would suggest this company to others. Poster: Patrick Date: 1/7/2010 Subject: My First Time Using an Auto Transport Service Review: I found Auto Transport Direct using this transportreviews.com website. After looking at several quotes, Auto Transport Direct was the only company that had a flat fee that didn't require giving a positive review to attain a good rate. Funny enough, it was actually the cheapest too. When I called for the quote, the person helping me was kind and courteous and I received the same treatment when I made my reservation. On pickup day, (redacted) the transport driver, took care of my car from origin to destination. Thanks and when I move in the future, I will use this company again. Poster: Claudio Date: 1/6/2010 Subject: Shipped a car from Milwaukee to Los Angeles Review: We shipped a 2002 Accord from Milwaukee to Los Angeles. Direct Express had a trucking company assigned within 2 hours. The vehicle was picked up on the first day (Friday) available and was estimated to arrive in Los Angeles in about 6 or 7 days. On Monday I called the carrier to get an estimate when the car would arrive in Los Angeles. I was told that the truck was already in Utah and that we can expect the vehicle on Wednesday or Thursday. It arrived in perfect condition on Wednesday. I would strongly recommend this company. We are completely satisfied. Poster: Ben Date: 1/6/2010 Subject: Auto Transport Direct - Great Job!! Review: Auto Transport Direct did a great job moving my Honda Civic from Idaho to Georgia. The order was booked quickly and the operator was friendly, courteous, and patient with me. The driver was professional, did a great job in communicating and was on time when he communicated he would arrive for both the pick-up and drop-off. The entire experience went GREAT. I would do business with this company and driver again!! Poster: Julie Date: 1/5/2010 Subject: Cross-country Move Review: I did a lot of research on auto transport companies, and not only did Direct Express Auto Transport have a good quote they had a lot of good reviews. And I found those to be true in my experience. Customer service was nice and knowledgeable when I called to inquire more and setup the move. Everything was simple, which was something that I was hoping for around the holidays. The driver was also extremely nice and the car arrived in great condition. Poster: Martin V Date: 1/5/2010 Subject: Porsche 911 C4 Review: This was the first time I purchased a vehicle over the internet. After purchasing the car in Colorado I need to have this expensive car shipped to me in PA. I was nervous about it arriving damaged, etc. When the CO Dealer quoted me $1100 fo have it shipped in an open transport, I when on line and found Direct Express Auto Transport and they quickly qouted me a much better price. I also paid the extra bonus fee to ensure that the drive gave me his best care. All went well, communication with trucker during the four days was wonderful and our meeting for the car pickup was very smooth. I would certainly use Direct Express Auto Transport again. Poster: Michael Date: 1/4/2010 Subject: excellent company Review: After having problems with another transport company getting a car picked up that i bought on craigslist i started looking for another transport company, and i found direct express auto transport and they came to my rescue. within 6 days after hiring direct express they had my car assigned to a carrier and car was picked up within 2 days after assignment, and car arrived very quickly, and driver was very helpful and friendly,thank you direct express for getting my car to me without a problem. Poster: S. Wilson Date: 1/4/2010 Subject: Ohio to South Carolina Review: The entire process was very easy to set up. I placed the call on Tuesday and the car was delivered on Saturday, much sooner that I expected. Everything went without a glitch. Very happy. Poster: Pete W Date: 1/3/2010 Subject: Transport Review: Delivery was better than expected. Car was picked up early and delivered in 3 days. Communications was very pro-active and timely. Contact person was very professional. Overall exceeded my expectations. Poster: Guido K. Date: 1/2/2010 Subject: Easy and fast - recommended! Review: I found this company on google. After I was a bit disappointed by the transport rates of the dealer. I searched on the internet and I found this company. Their rates were about 50% of the dealer rate. After I found the right car my first choice was Direct Express Auto Transport. I filled out the form online, placed the deposit $ 150 with my credit card and the first part was done. Two days later they picked up the car at the Porsche Dealership(Monday). The carrier had 3 or 4 other cars to drop off. I recived a call by the driver on thursday that the estimated delivery will be on Monday next week - so 7 day delivery, but he also said that he tries to drop off the car on a sunday (really nice). On the saturday I recived the next call that he will deliver on sunday about 4:00 p.m. He arrived at my company about 4:10 p.m. . I checked the car, signed the paperwork, paid the driver with the remaining $ 450 cash and everything was fine. The car was A BIT dirty because of the bad weather in the north, but the rest was really nice! Thanks a lot! Poster: Carolyn P. Date: 1/1/2010 Subject: Phone Contact Superb! Review: We were left stranded in Roanoke, Virginia when our old car broke down, and had to wait a couple of days to find out that the vehicle had a blown engine and was therefore not worth the cost of repair, so we needed to get a rental to go home (home is Los Angeles, California). Fortunately, we have family in New Jersey, so we compared the cost of having the car trucked to New Jersey instead of California. Towing it to New Jersey was half the price of going all the way to California, so we chose that route. We were very impressed that your company was honest in adhering to the quote, and the phone support was professional and as thorough as could be. Thanks for saving our sanity, and saving us money! Poster: Chance T Date: 12/30/2009 Subject: flawless experience Review: I couldn't be happier with the excellent service I received! Not only was it picked up and delivered exactly as promissed, but I received my vehicle completely undamaged. And to top it all off, it was the lowest price out of all the carriers I researched. I highly recommend (redacted) Direct Express Auto Transport. Poster: Samantha Date: 12/29/2009 Subject: Great Service Review: Service was really good. I had to change the pickup location and the customer service people at Direct Express had no problem with helping me do that. They even suggested we drop the SUV at a car dealer so it could be picked up more easily since we were going out of the country. Vehicle delivered in great condition across the country. Poster: Pete Wei Date: 12/29/2009 Subject: Experience Review: Communication was good and driver was professional. Car was handled with care as expected. Condition report was accurate and noted properly. Driver was flexible and on time with communication. Poster: Ron B Date: 12/28/2009 Subject: Quick Delivery Review: The time between placing the transportation order and delivery was about 7 hours. My car was being picked up about 2 hours after placing order and delivered later that same afternoon/night. Wonderful service. Poster: Mariann Date: 12/28/2009 Subject: Car Transport Review: I would definitely recommend Direct Express Auto Transport. Our experience with shipping a SUV from California to Texas was extremely positive. The quote we received online was the lowest of 10 quotes found on the internet. The entire process was so easy. We did the entire transaction by internet. The driver contacted the person at the pickup location and made a very convenient pickup on a Tues. He then delivered the the car right to our home on Friday night of the same week. The auto arrived in perfect condition. The driver was very friendly and polite. I could not believe how simply it was to move the car. Poster: Anoop Date: 12/27/2009 Subject: Excellent Service Review: The entire service is very smooth for me. I placed the order over the web two days before the actual pick up. Car was picked up and delivered on time. I would use them again. Poster: orlino Date: 12/27/2009 Subject: service about this company Review: they were honest, i would recommend them to my friends.service was excellent the price was reasonable, there were no damage so no claims, it was on time, no problem about contact. over all it was and excellent service Poster: Scott Date: 12/26/2009 Subject: Direct Express AT Review: (redacted) Direct Express AT (redacted)was very professional, timely. and affordable. This was a new experience for me and I was constantly impressed at how smoothly every step of the process went. If I ever have need of auto transport again Direct Express AT will be the first place I call. Poster: Narayana Date: 12/26/2009 Subject: good value for the money Review: I got good service the money i paid. It was on time and infact got the vehicle shipped and delivered ahead of scheduled delivery time. I would definitely recommend this to all of my friends and collegues. Poster: Shelia A Date: 12/21/2009 Subject: Trust Review: The driver was more than happy to deal with me. He kept in contact to let me know if he was in bad weather. That was going on at the time and he made good timing to make his run be on time. I am very happy about this transport company. I will advise anyone that is in need of a transport to call Direct Express Auto Transport. You guys are execellent even the office girls were professional. I had no doubt once I spoke with your company. Poster: Jake Date: 12/20/2009 Subject: Easy and Inexpensive Review: I was in an accident while on vacation in the Carolinas from my home state of Illinois. Unfortunately, I happened to be there during the rut (deer mating season) and was driving on a dark road at night when one leapt out in front of me. Needless to say, the idea of having the car towed such a long distance home was difficult to accept, as I expected the cost to be extreme. Direct Express made this as pleasant an experience as it could have been, though, and I received my newly repaired vehicle quickly, without any wear or tear - not to mention I saved myself a plane flight back to NC and another 750 miles worth of extra driving! Poster: prabhakar Date: 12/19/2009 Subject: Highly Reccommended Review: This was the first time I have had my car shipped, but I have been pleased with the way my order was handled. Right from the time I placed my order online through the time my car was delivered, It has been a very pleasant experience. Lowest quote & fast delivery; will absolutely recommend to others and will use their services again. Poster: Jana A Date: 12/18/2009 Subject: Recommend Direct Express in a Heartbeat! Review: Having spoken with some less than reputable companies; we opted to select Direct Express Auto Transport for cross-country transportation, with a great deal of trepidation because of all the horror stories we'd heard about the transport business. We shipped our car from Connecticut to California in November. To our enormous relief, Direct Express was professional, prompt, had excellent follow-through, delivered our vehicle clean and unscathed (we opted for an eclosed carrier) via a great transporter (redacted). We even asked for proof of transporter insurance prior to pick-up and Direct Express delivered it within an hour. The entire experience was nearly effortless on our part and the price was very competitive - even lower than some transport companies. Everyone we spoke with from the Direct Express staff to the transporter drivers were very friendly and courteous. Our auto arrived on the morning, as scheduled, 15 minutes early! We are extremely pleased with the Direct Express experience, would use it again in a heartbeat and would recommend it to anyone else seeking this service. Thank you Direct Express! Poster: S. Saxe Date: 12/18/2009 Subject: Impressive Review: I was very impressed with the ease of this transaction and the professional interaction with the driver. I would definitely use this service again and recommend it highly to anyone in need! Poster: Tonya Date: 12/17/2009 Subject: Direct Express (redacted) WONDERFUL Review: WOW! I would definitely use Direct Express again. The price was VERY reasonable ($625 from Illinois to Sheppard Air Force Base, Texas) and the service was GREAT. Brian (redacted) was our transporter and I can''t say enough nice things about him. WONDERFUL to work with. I called Direct Express on Monday and Brian picked up the truck on Wednesday. He had my son's brand new truck there the very next day. Price was exactly as quoted and the service was excellent. (redacted) Poster: Walter Date: 12/17/2009 Subject: Happy Day Review: I want to thank Direct Express for my pleasent experience by use of this carrier. The driver was early, professinal and had a genuine concern for my vehicle. He really went out of his way to make sure I was completely satisfied. My hat is off to Direct Express and my driver. Direct Express had the BEST price on the internet. I look forward to using them again. Poster: Richard R Date: 12/16/2009 Subject: Great experience Review: Arrangements were made by phone and the car was picked up about 24 hours later at my hotel with no difficulties. The driver, Jordan, was extremely courteous and professional. The car was inspected, then loaded onto the truck and on its way with no hassles. Two days later the car arrived where I requested in perfect shape and slightly ahead of when I expected - great! Unloading the car was done quickly and efficiently, I was able to inspect it to my satisfaction, and the delivery was complete. The whole process was courteous, professional, easy, and quick. I would definitely recommend the company to others and I would certainly use them again. Poster: suresh m Date: 12/16/2009 Subject: spot on time Review: The vechicle was picked up on time and delivered on time with no damages, the price quote was 25% leass than any other quote that i got ,very satified. Poster: LAPORCHIA Date: 12/15/2009 Subject: AUTO TRANSPORT Review: I HIRED DIRECT EXPRESS AUTO TO TRANSPORT MY CAR FROM MASSACHUSETTS TO SC WITH TWO DAYS FROM BOOKING THIS COMPANY I RECEIVED A CALL FROM DIRECT AUTO TO ARRANGE PICK UP. DIRECT AUTO ARRIVED ON TIME AND WAS VERY PROFESSIONAL AND TRANSPORTED MY CAR ON TIME TO SC. THIS IS THE ONLY AUTO MOVERS I WOULD USE IN THE FUTURE. I WOULD RECOMMEND THEM TO ANYONE LOOKING FOR A JOB ABOVE AND BEYOND. AWESOME JOB DIRECT EXPRESS AUTO. Poster: donald Date: 12/15/2009 Subject: good service Review: I have used this company five times and always a good result. No need to look further for transportationof auto or motorcycles. aqll the drivers were easy to reach and made good and prompt contact. Loade arrived in perfect condition and coordination of drop0 was easy. Poster: Anand Date: 12/15/2009 Subject: Review Review: It was a wonderful expiriance working with Direct Express. I searched this company online and gone through the reviews before placing the order, the reviews were so good that I decided to go with this company. When I requested the pickup for my vehicle it was thanks giving seasion and they said it would be difficult to arrange the pickup but they will try their level best and to my surprise they did it. My vehicle got picked up on the date I requested and they delivered it on the date they said. The vehicle was delivered as it was at the time of pickup. There were no damages not even a single scrach wasn't that amezing????. Even all the items i loaded in the car were there as is.... I would recommend this company to everyone and would love to do business again with them... Thank you so much direct express.. Poster: D. Kemp Date: 12/14/2009 Subject: Transportation Review: Car arrived safe and sound. Driver was very courteous and communicated well when he was going to deliver the car. I was happy with this service. They were flexible. Poster: Mara R Date: 12/14/2009 Subject: Worked Like a Charm Review: was a little wary at first of using a company I found randomly online, but based on the BBB ratings I decided to try Direct Express Auto Transport. Everything went very smoothly - the driver contacted my mother (the pick-up contact) the day prior to pick up and arrived on time the next day (on the day I requested). The driver contacted me the day before delivery and arrived on time the following day. The car arrived in perfect condition and overall the experience was very simple and positive. I would definitely use Direct Express Auto Transport again in the future. Poster: Mark M Date: 12/13/2009 Subject: Cross-country shipment of vintage vehicle Review: Direct Express provided excellent service. My 69 Buick was picked up two days after Direct Express contracted with a trucking firm and it reached me within four days of pick-up. This was extraordinarily fast delivery from the San Francisco area to Mobile, Alabama. John, the driver (redacted), was exceptional in his communication, helpfulness and care in unloading my vehicle. He even offered to help when I had a minor mechanical issue after unloading, despite the fact that he had been driving since early that morning and still had one other delivery to make. In all, this was a fantastic experience, and I would not hesitate to recommend Direct Express to anyone considering a long distance vehicle move. I didn''t have that much contact with the Direct Express customer service people (didn''t need to as everything went so smoothly). However, one thing that impressed me with my initial contact was that the customer service person was professional, helpful and did not use any high pressure tactics. Poster: Maurice Date: 12/13/2009 Subject: Transportation of vehicle Review: The service received in general was absolutely the best anyone could expect. I will have no hesitation to use Direct Express whenever I will need again. I strongly recommend Direct Express to whoever need to transport a car from point A to point B. Poster: Soon. Jung Date: 12/13/2009 Subject: Excellent service (returned customer) Review: It was second time that i have shipped the car through Direct auto. I''m totally satisfied with them. first time, it took only 5days from PA to CA and second time, it took only 4days from CA to PA. the fastest service i have ever seen. and also, the price was the lowest price on the web(paid $725).(redacted) overall, it was excellent and i introduced direct auto shipper to my friend and she alreay shipped the car using direct auto. she also satisfied with them I highly recommend this company to everyone. Soon. Jung from PA Poster: Pat Date: 12/12/2009 Subject: Vehicle transport Review: Moving is always a stressful endeavor. When I found out that I had to pay for my move, I looked for a reasonable alternative to transport my vehicle, from California, while I move my household goods from Illinois. Your company was responsive to my needs and the driver who delivered my vehicle was very professional throughout the entire process. I was made aware of the status of my vehicle and estimated time of delivery. My vehicle was picked-up on time and delivered as promised, on time. I also appreciate the personal care shown by the driver by handling my vehicle as if it is his own. You hear unfavorable experiences with transport companies; however, without hesitation, I would recommend Ken, transport driver and his company for the professional service they provide. (redacted) Poster: John W Date: 12/12/2009 Subject: Order #72337 Review: I orginally set up the transport of this car to Denver for the Monday before Thanksgiving. I wanted to make sure the car arrived in Denver by 12/1/09. I contacted customer service to review my arrival date. They suggested moving up the dispatch date to the week prior (11/19) to assure timely pick up. I received dispatch confimration on Friday 11/20 for the car to be picked up on Saturday 11/21 at 5:00pm. The driver (Ivan) showed up at 4:45pm. He loaded the car and gave me an arrival date and time of Monday 11/23/09 at 6:00 pm. The car was delivered to the destination point on 11/23 at 5:00 pm. Ivan contacted the the person at the point of delivery and everything went smoothly. The car was delivered to Denver CO early. The pick up and drop off were seamless. The customer service team was extremely helpful. The car was is great condition when it arrived (no damage). The driver was very curtious and punctual to his date and time commitments. The price was very reasonable. What more could anyone ask for when transporting a car a long distance. It only took 2 days from pick up to delivery. The total expericence was flawless. I will be using Direct Express Auto Transport again. I will also highly recommend this company. Poster: suresh Date: 12/12/2009 Subject: Teaxs to virginia move,very satified. Review: I had two cars moved first one was spot on time.The delivery of second one was late by few days but the driver was in contact had some legitimate reasons that he explained for being late.The cars had no damages or issues.I am very satified with the company and would recomend it and also use it.The quotes are also 25% less that any other quote that i got. Poster: Bonnie Date: 12/11/2009 Subject: Direct Express Auto Transport review Review: Direct Express Auto Transport did an excellent job transporting my car across the country. I researched several different companies online to compare shipping costs, reviews, and reliability, and Direct Express quoted me not only the lowest rate, but they were also recommended by the Better Business Bureau. All of those factors contributed to me choosing Direct Express. I was a little nervous about shipping my car across country, but it arrived in Arizona without any problems and was exactly on time. The carrier was also very prompt in picking the car up (they picked it up on the first day). I would definitely recommend Direct Express to others for shipping their vehicles, and if I ever have to ship my car again, they will be the company I use. Poster: V B Date: 12/11/2009 Subject: Direct Express review Review: we used your service to send the car to california,and we were so happy with the results, that we used your services again to bring the car back to florida. thanks Poster: P Hunt Date: 12/10/2009 Subject: Transporting Mercedes from LA to Bellingham WA Review: Checking on the internet, $550 was by far the cheapest quote I received (Most were in the $650-$775 range). I contacted this company for an online quote which I received immediately. I contacted them on Nov 30/09 to book, pd a $150 deposit on visa, they advised me by email that a truck was assigned the same day (redacted), the vehicle was picked up at the time specified, and delivered right down to the exact minute when scheduled on Dec 7/09! We paid the driver the balance of $400 in cash. There were no hidden add-ons (which Direct had confirmed in an email to me as well). The driver was exceptional. He would touch base with us by phone along the way to let us know his progress and reassuring us everything would be okay! As we were driving up from Canada to pick the car up at the border, it was imperative that we know what time he would be arriving. He was in fact there waiting for us when we arrived! His name was Pavel. The car was exactly in same condition as when it left LA. The vehicle was picked up in front of our daughter's apartment building in L.A., she didn't have to meet him anywhere. This whole experience was one of great ease, it was unbelievable after all the horror stories we read about on the internet. I can't say enough good things about Direct (redacted). I recommend them without hesitation. Very professional, prompt service! Poster: Susan Jackson Date: 12/9/2009 Subject: Excellent delivery. Review: Your transport company was excellent. You delivered my car in the same condition it was in when you picked it up in Phila. & delivered it in Fl. I will use your service over & over again if I have to transport my car again. Thank You. Poster: lap Date: 12/8/2009 Subject: Minnesota to California Review: i was very satisfied how direct transport handled their business, they got me a truck right away and i basically got the in 5 days which i consider very fast. car came in great condition. im very satisfied and will use again Poster: Mary Date: 12/8/2009 Subject: excellent service Review: I have done business with this company so many times and NEVER could I complain. I handle everything online so I never need to speak to anyone in person,(thus no coments on customer serive) but service is always on time and sometime early but Never Late.Sometimes more pricy than others but they do get the job done. I never need to think twice about using them. Poster: James Lance Date: 12/7/2009 Subject: Automotive shipping Review: (redacted)Direct Express Auto Transport (redacted) found a driver in less than an hour. The car was delivered in a professional and timely manner and for less money. I wish I had called them first. I would highly recommend Direct Express. Poster: Ben Ives Date: 12/6/2009 Subject: Perfect Review: They arrived on time and the driver cheerfully loaded my car in a steady rain. The car arrived in Colorado Springs quicker than I expected and in perfect condition. I will definitely use Direct Express again in the future if I need a car moved. Poster: Robert Date: 12/4/2009 Subject: Overall experience with service Review: I was impressed with the efficiency, knowledge, and care of the people I dealt with at your office. They were most helpful and patient in answering my questions. The car was delivered as promised, and was apparently handled carefully.(redacted) Poster: Abhi Date: 12/4/2009 Subject: Auto Carrier (NJ to CA) Review: (redacted) They did a good job of picking up and delivering within the 7-14 day time frame. (redacted) Car was delivered in good condition and the driver was friendly. Poster: Mike R Date: 12/3/2009 Subject: COMPLETELY HAPPY Review: I was totally satisfied with the professional custermer service, response time and deliver promptness. I've reccommended them to family and friends already and plan to refer to future family and friends. Poster: Adrian Rowe Date: 12/3/2009 Subject: Great Value Review: I had a GREAT experience. My driver was responsive. The whole experience was very pleasant. It was well worth the money and I wouldn't hesitate to recommend Direct Express Auto Transport to anyone. Great value- what a concept. thanks. Poster: Malachy Date: 12/3/2009 Subject: Affordable and prompt transporter Review: I just kinda stumbled upon AutoTransportDirect.com through a brief web search. It only took a little time of comparison shopping before I realized that this company had the best price, perhaps to good to be true. However, after having researched many reviews from people not on the AutoTransportDirect's testimonial page, since the comments can be biased. I deduced that this company was the real mccoy. Not only did they offer the cheapest price, the website was user friendly and communication was outstanding. In fact, the assigned trucking company was more than willing to help me when it came to adjusting the dates of pick up that I had initially set. I received a call from the driver the day before and then again 2hrs before pickup. The driver was especially courteous and knowledgeable, and at no time did I get the feeling that I just made a huge mistake. The vehicle was picked up in Texas on Wed. night (the day before Thanksgiving), and arrived in L.A. early Sat. morning. The vehicle arrived in the same condition as it was in when it left Texas, and I was informed that the driver was just as friendly to my p.o.c as he was to me. (redacted) Conclusion, my experience w/ autotransportdirect and the trucking company they assigned to me was outstanding and I would definitely use this company again in the future. You can be confident when clicking that submit button when your creating your order. Poster: john cummings Date: 12/2/2009 Subject: autotransportdirect.com review Review: I had a very positive experience with my auto transport the dispatcher was very helpfull and kept me enformed about the status of my schedualed pickup. Once my car was dispatched the driver showed up on schedual and showed particular knowledge on the loading of my car whitch was not a normal vehicle. it's a 1965 mini cooper and sits very low.The car got to it's destination ahead of schedule and in prestine condition.I will use this company again in the future.In fact I have used this service twice in the last sixty days. Poster: Trevor Jeffery Date: 12/2/2009 Subject: Collection and Delivery Review: This is the second time I have used the company and both times were prompt, and very professional. I would definitely recommend your services, and I will use them again. Poster: JD Date: 12/1/2009 Subject: Well Done! Review: I had never done this before and was a little apprehensive. But the entire process was professional and smoothly executed. My vehicle was delivered in the exact condition as when it was picked up. The driver was respectful, polite, and obviously conscientious about what he was doing. I'm pleased with the service and promptness of communication. I would definitely utilize this outfit in the future. Poster: Craig S. Date: 12/1/2009 Subject: Transport fr MO to CA Review: This was our second time using your service to transport a car. We could not be happier with the level of service and promptness provided. Our highest recommendation for your services. We would not hesitate to recommend or use your company again.Thanks!!! Poster: Sandy Date: 12/1/2009 Subject: Direct Express-Great Service Review: The car was picked up as requested and delivered several days earlier than expected. Great communication from all parties. Great price. Great Service. Highly recommended! Poster: Ricardo D Date: 11/30/2009 Subject: Great Service, Great attention Review: I appreciated the attention I received, all information provided upfront and matched with my experience. Several communications were received informing me about the status of my service. The pick up and delivered happened even ahead of my expected scheduled. Poster: FRANK WINGERT Date: 11/30/2009 Subject: SERVICE Review: when i received a notice that courtesy auto trans port was assigned they said they would pick our car in two days and it would be daylight hours. two days @ noon they picked up our car & in four days it was delivered in ca. we thought they did a good job & we were very happy with their service. we would use them again if the need comes up again. Poster: Carla Leger Date: 11/29/2009 Subject: My Review of Direct Express Auto Review: I was impressed with the professionalism. I found Direct Express through Goggle. I was first attracted by the price of transport. When I contacted the company to ask questions before committing, I was again impressed. I returned to the website to commit and found it very user friendly. The car was picked up when promised. I received a call telling me the transporter was approximately 100 miles away and would arrive the following morning or afternoon. I received a call that following afternoon that they were in town. The transporter ran into construction and called to be rerouted. They were able to follow my directions with the exception or my telling them to go north when they should have gone south. When I realized I gave the wrong direction I called back immediately and found they figured it out on their own. The couple that delivered the car was very personable and friendly. I would use this company again if I needed this type of service. Poster: Chip Date: 11/29/2009 Subject: Totally pleased Review: The customer service center was prompt and courteous when I placed my order. They picked up the car on the first day available and took only 3 days to deliver it. The driver was familiar with the area and dropped the car where I asked and the whole experience went very smoothly. I used them because another friend had a good experience with them, and would use them again if I needed their services. Poster: Al Hilberger Date: 11/28/2009 Subject: Shipping Review: This company is totally professional and I recommend them highly , as I would use them again !The price of the transport was $375.00. The car was picked up and delivered promptly> Thank you. Poster: Joy Norton Date: 11/27/2009 Subject: Great Service Review: The delivery of my car was excellent. Charlie communicated with us on pick up and delivery. Pick up and deliver was on time. Charlie was excellent, very professional and was very careful on treating our car with care. The price was quite resonable. I will definitely use them again. Poster: George M Date: 11/27/2009 Subject: Auto Transport Review: Vehicle was picked up day after request on a Saturday morning in CA. It was delivered to my house on Monday afternoon in CO. Best price and great serviceAlso, great communication along the way. Poster: Matthew Allen Date: 11/26/2009 Subject: Fantastic service at an unbeatable price! Review: I priced other companies that also received an A rating on the BBB - none were as inexpensive as this company. Hundreds more at least, and not as friendly. I'm very impressed with their speed and value and have already sung their praises to friends and family. Poster: Kate Date: 11/26/2009 Subject: Great Experience Review: I had a great overall experience. Once I sent in the deposit to have the car shipped it took a couple days before the driver was assigned, but once that happened everything was extremely efficient. Mario, the driver was excellent and kept in constant communication. He was able to make the drive faster than he originally expected and got the car to me a couple days early. He found an easy place for the both the pick up and the drop off and the entire shipment was a smooth process. My car arrived safely and in perfect condition. If I ever need to ship my car again, I would definitely go through Direct Auto Transport. Poster: Marie Date: 11/25/2009 Subject: Great transport experience Review: Our car was shipped from California to Ohio. When the driver was assigned, we wanted our car for a couple of extra days and he was able to do that, which we really appreciated. Also the car was shipped with no damage, no items stolen, and everything went very smoothly. Thanks! Poster: Jose Acosta Date: 11/24/2009 Subject: Car Transport experience. Review: Recieved my car within 6.5 days without damage and in good time. Everyone was very helpful. Driver contacted me with good updates and ETA's. Would use again. Thanks. Poster: Barbara D Date: 11/24/2009 Subject: Car transport Review: Direct Express Auto Transport was recommended to me by my son who also used them to transport his auto from New Jersey to Florida. Working with this company made my move much easier as my car was waiting for me when I arrived in Florida. The carrier driver was very prompt and pleasant and notified us exactly when and where the car would be delivered and arrived just as promised. I would not hesitate to refer this company to anyone with a need to transport a car. Poster: Larry C Date: 11/23/2009 Subject: Great Job Review: Picked up my vehicle on a Monday afternoon in Kansas City and was delivered to Houston Tuesday evening. Great service, Great communication, Would use again. Poster: J Robinson Date: 11/23/2009 Subject: Car Transport Review: Very satisfied with the entire process. People were pleasant and helpful. Price very competitive. They even allowed us to include some items in vehicle to ship back to us. Poster: mike attwood Date: 11/22/2009 Subject: 1966 cadillac Review: First time user of direct express auto transport, easy sign up, found a transporter quickly,got the car picked up on time, got the car delivered on time, Chuck from Avery Transport was more than easy to deal with, got the car unloaded quickly and got us on our way. Very good experiance,no loads of headspace, prompt professional people to deal with, definately will use again! Poster: angela Date: 11/20/2009 Subject: transport my car from denver,Co. to west palm beach,fl. Review: Direct Express Auto Transport were very prompt and friendly. I called a couple of times and they were always reasuring me that everything was on time and not to worry. When a driver was assigned for our honda civic to be picked up, he called to schedule the pick up at OUR convenience. Very friendly, timely and professional. Our vehicle was delivered in excellent shape. I would highly recommend this transport company for their low-cost and efficiancy. Poster: John A Date: 11/20/2009 Subject: Direct Express Auto Transport Review: Mercedes Benz S55 was from Houston to South Jersey (NJ). Ready for pick up on a Friday, picked up Mon. and delivered as stated on Thurs. Dennis was driver and I was given his cell phone an he was helpful. He called as promised 24 hrs. out and delivered car right on time. I had enclosed carrier at $1100. He has a quality truck and knew what he was doing. Good job and I would use you again. (redacted) Poster: ENRIQUE HERNANDEZ Date: 11/19/2009 Subject: CAR DELIVERY Review: I AM REALY VERY SATISFAID WITH THE SERVICE PROVAIDED TO US TRANSPORTING THE CAR FROM MIAMI TO LAS VEGAS. FROM THE FIRST CALL I DID I KNEW THE APROXIMATE DATE OF PICKUP AND IT WAS ON TIME. THE PRICE , AT MY OPINION IS EXCELENT, HAVING IN MAIND THE CAR WAS PICKED UP FROM THE FRONT DOOR OF MY DAUGTHER AND DELIVERD TO MY FRONT DOOR AT LAS VEGAS.THE COMPANY CONTACT PERSON WAS VERY PROFESIONAL, GIVING ME THE INFORMATION REQUESTED AT EVERY CALL, AND THE DRIVER TOO, HE CONTACTED ME BEFORE ARRIVING,LETING ME KNOW HIS PROXIMITY AND ARRIVAL TIME. I AM VERY SATISFAID AND IF I NEED IN THE FUTURE THIS SERVICE AGAIN, I WILL USE DIRECT EXPRESS AUTO TRANSPORT AS I DID. Poster: Jagadish Date: 11/19/2009 Subject: Direct Express Review: On time.. They picked up the car in 3 businessdays from the day the car was available and it reached in 5 days.. I am happy with the service. I contacted Driver John and he answered my call and update the whereabouts of my car. Also he contacted me 1 day in advance and confirmed the delivery address and was on time. Poster: Jose M Date: 11/19/2009 Subject: TRANSPORTATION PROCESS Review: I made research in the internet and your proposal was the best. But, although with the best proposal your service was very good. From the preliminary contacts until I receive the call from the driver I was always informed about the process and estimted dates for pick up and delivery. All the process went very smoothly, and I am very happy with the service provided. I will definitely come back and recomend your services to all my friends. Poster: Haroon Date: 11/17/2009 Subject: Excellent service Review: Excellent service, scheduling pickup was easy and the driver showed up on time. Delivery of the car was also on schedule, the driver coordinated with us on the phone to setup a suitable time and location for delivery. We filled the car's trunk with 100lbs of personal belongings, shipping those boxes alone would've cost a lot. Total transportation cost was very reasonable. I would highly recommend this transport company to all my friends and family. Poster: Joe S. Date: 11/16/2009 Subject: Great service from Direct Express Auto Transport Review: Was quite surprised when I was contacted within an hour of submitting an on-line request for service. Driver was available and only 2 hours away. Heavy traffic and heavy rains caused the driver to be later than expected but considering that it was picked up within a matter of hours after I requested the service, I was very pleased. Was kept informed of the delivery schedule well in advance and the driver was on time and was able to the vehicle less than a hundred yards of the condominium parking lot at the final destination. Would definitely use the carrier again if I had to transport another vehicle. Poster: Randy Fox Date: 11/14/2009 Subject: Direct Express Review: This was my first experience buying a car (Cadillac CTS) on line and having it shipped to my residence. After much due diligence, I concluded Direct Express would hopefully be my best option. For once, I was right! This is a no nonsense, no gimmicks, straightforward company, that, from my experience, I would definately recommend. From the down payment to delivery (600 miles), I had my car within just over 3 days. I was still getting calls from other companies, when the car was already on the road. The contract driver was easy going and communicative. The pickup, from a private seller, went without a hitch and the car was delivered to my garage door in good condition. I was somewhat leary, but Direct Express means it when they promote their "door to door" service! The price to ship ($400), without add ons and compensation for reviews, was neither the lowest nor highest, but right in the ball park and very competitive. Check out the other 5 star shippers, then take a look at Direct Express; I think you will draw the same conclusion as I did. Poster: Frankie Date: 11/13/2009 Subject: Great Experience! Review: I placed an order online and my car was assigned a truck the next day. My car was picked up from a dealership in about 3 days. The driver contacted me one day prior to arrival to set up a location and an approximate time for delivery. I received a phone call from the driver and we met at a location about 10 minutes away. We went over the inspection report to make sure everything was clear. Overall, a great experience with this company and the price was also reasonable. (redacted)They deserve a lot of credit for what they do. It''s not an easy job..... Poster: John R Date: 11/13/2009 Subject: transportation of PU Review: I would use this company again and recommend anyone looking for a transporter to do the same. Natasha in the office was informative and very friendly which now a days is a lost art. The young truck driver was very meticilous in proofing the PU for any damage before loading and took great insurances to check the clearances of all vehicles that were loaded. A 5 star company! John R Poster: Tammy S Date: 11/12/2009 Subject: Car Hauling Review: We found this company on the internet and it had the most reasonable quote in price for hauling our daughters car from WI to PA. ( This company also didn't keep calling and bothering us after receiving a quote from them). So, after reviewing other companies quotes, we decided to go with Direct Express and set up a order. They told us someone would contact us, within 7 days, via email first then by phone to set up a date to pick up our car. That is exactly what happened. The car hauling company that called us was very nice to deal with. When they came to pick up our car, they came practically to our door! The driver gave us an estimate to when the car would be delivered and they were right on the money! The car was delivered to our daughter in great condition and with a friendly smile...can't ask for more. We would highly recommend dealing with Direct Express they were very nice to deal with and they found a reliable company to haul our car for us in great time and price. :) Poster: Danielle P Date: 11/12/2009 Subject: Direct Transport Review: I found Direct Transport online and was engaged by the dollar amount it would cost to transport my car across the country from NJ to CA. I had contacted several other companies regarding a transport and Direct Transport beat their quotes by hundreds of dollars. The process was simple and the service was excellent. I was assigned to a truck about a week in advance of the date I had specififed for pickup. The driver contacted me on the remaining logisitics. He was very knowledgeable about the area I was moving to and planned on arriving in advance of the time I was expecting. He was also flexible in my ability to pickup the car as the car arrived prior to my flight out to California. Overall my involvement in the process was minimal which is priceless when planning a move across country. Direct Transport handled all of my transport needs with ease and for a fraction of the cost. Poster: Arthur Date: 11/12/2009 Subject: Auto transportation Review: They delivered my car in 48 hours from TX to IN. I don't know how they did that. It's about 1,000 miles. But they did it - and with a low price. The driver is a nice guy who kept me informed of his progress. I will use Direct Express again if I need to ship a car again. Poster: Maria Epes Date: 11/11/2009 Subject: excellent service Review: I found that the service was very responsible from talking to the booking person at the office to the driver and truck owner who organized the pick up and delivery. I was called regularly and kept up-to-date at all times so I never felt worried about my cars. My cars arrived in good addition. The driver Don was terrific, very polite and excellent at his job. Poster: Don M Date: 11/10/2009 Subject: Service was Excellent Review: Excellent service. My car was picked up on time and was waiting for me when I arrived. No problems and the driver stayed in contact the whole time. Definitely will use the service again. Thank you Poster: M Trudell Date: 11/9/2009 Subject: WOW!! Review: I have never shipped a car before and I got to say this company has made it a very pleasureable experience. I called the order in late in the day on Tuesday Nov 3rd, they called and wanted to pick it up on the next day, Nov 4th, but I wasn't ready yet so they picked the car up on Thursday Nov 5th, it arrived on Monday Nov 9th. You can not ask for better service than that!!! I would use this company again in a heartbeat and would highly recommend it to anyone. The price was the best of all quotes I received from other companies. Both the staff at Direct and the people of CV Transport were very pleasant, helpful and totally professional. Thank you for the GREAT expedient service and experience. I am definitely impressed! :-) VERY WELL DONE!!!! Poster: Michael Date: 11/7/2009 Subject: S2000 Transport Review: (redacted) I did the research. This site and fellow costumers input was key. I choose a company rated at the top. They treated me well and gave prompt response. The company I was assigned to was professional. They stayed in contact with me and updated status on where my vehicle was. The meeting was quick and was easy. I was very happy with my overall outcome. Thanks A+ Poster: Ty Tran Date: 11/6/2009 Subject: Excellent Business Review: I really appreciate the fact they take their time to call and also email their customers if there is a problem with the order. I was contacted right after I placed the order. I wasn't aware my information was incomplete. They contacted me via phone and email the information and process the order. Thanks for the on time delivery. Thank you guys. I will definitely do business with Direct Express Auto Transport again. Poster: C Boyce Date: 11/5/2009 Subject: Overall experience was excellent Review: I called several companies to get a quote for transported a car from Los Angeles to Florida. This company had a very reasonable price which was at the low end of the range of the companies considered. One was about $400 higher. Our schedule was actually tight but it worked out perfectly. I made the call to them on a Friday. They assigned a driver the next day. We received a call by Sunday/Monday. The car was ready for pickup as early as Monday but it actually worked out perfectly that it was picked up on a Thursday afternoon. It was delivered on time and everything worked out well. I would definitely use the company again and have recommended it to family members. I gave them direct feedback immediately to let them know how pleased I was with the whole process. (redacted) Poster: Steve Date: 11/5/2009 Subject: Car Transport from CA to KY Review: I would highly recommend Direct Express Auto Transport to anyone. The driver was courteous, on-time and very professional. This was my first experience with shipping a car and it proved to be a pleasant experience. If I ever need auto transport again I will definitely use Direct Express Auto Transport. I only wish you could transport horses as the carrier that moved my daughter's horse was not as professional as Direct Express Auto Transport! Poster: Janet Date: 11/4/2009 Subject: Good Service Review: Thank you for such prompt and good service. The transporter went above service to insure my vehicle was safety in TX by the next day even with other vehicle on board. I will recommend and use your service again. Signed a very happy customer! Poster: Andy Ku Date: 11/4/2009 Subject: Great fast, reliable service!!!!!!!!! Review: Direct Express was awesome. I would recommend them to anyone. Their site is straight up and gives you the price of the transport right away, no stupid email quotes! Price is the cheapest as well. They picked up the car 1 day after it was available and the process was fast and easy. This was the second time I used them and both times were great. The deliver driver was friendly as well. Thank you for the great service! Poster: Joe D Date: 11/3/2009 Subject: Auto Transported Review: Great experience with the auto move from Ohio to California. Contemplated driving the vehicle from Ohio to California, however, when I received my quote from the broker, I couldn't justify the time and money it would have cost me to get there. I would have had to spend 36 hours on the road along with two nights in hotels plus gas and food. The time was better spent getting my son adjusted to his new living arrangements. If I ever have to move a car across country, you can bet your backside I will call Auto Transport Direct immediately. The convenience was worth the price of admission. Poster: Rick Seanor Date: 11/2/2009 Subject: Direct Express Auto Transport - Thumbs Up Review: Direct Express Auto Transport was great. Responsive, easy to work with, and very competitively priced. (redacted) Transportation delivered my 2 SUV's earlier than expected, a huge bonus for a cross country move. (redacted)Was also easy to get ahold of during transit, giving great peace of mind. I would recommend Direct Express Auto Transport (redacted). Poster: Michael B Date: 11/2/2009 Subject: Direct Express Auto Delivery Review: The price for the transportation of my vehicle was the lowest of 6 quotes. I was skeptical at first wondering what kind of service I would receive but was pleasantly surprised; the level of service was outstanding. Starting with the people in the office who worked with me on the order to the driver, everyone was courteous and professional. (redacted) I was very satisfied with the service and would highly recommend Direct Express Auto Transport to anyone. Poster: Eva Date: 11/1/2009 Subject: A+ Review: This is the best transport company I have ever used. Very customer friendly, easy to contact for questions, friendly/honest driver. Despite the fact that there was a roadblock preventing the driver from brining his truck to my neighborhood, he went above and beyond to deliver the car right to my door. Poster: Linda Date: 11/1/2009 Subject: Excellent job and price Review: The staff at Direct Transport was very courteous. We were assigned a truck promptly (redacted) to move my car, they were very professional and helpful. We would definitely use this company again. Poster: Sumio Date: 11/1/2009 Subject: Coast to Coast Review: I was in the process of moving from Canada to the US. I needed to ship my vehicle from Monterey, CA to Boston, MA and I was staying at a hotel in Monterey for 4 nights. The telephone staff were very accommodating of my unusual request and narrow window of pickup (3 days). The (redacted) was a pleasure to work with. They called one day in advance both on pickup and delivery and we were able to arrange meetings without difficulty. The car took 11 days to arrive. Overall a very satisfied customer and would be happy to do business with autotransportdirect.com (redacted) again. Poster: Mrs. C. Robinson Date: 10/31/2009 Subject: Superb service at an affordable price that any Military personnel would love Review: In today's economy it's nice to find an auto transport carrier that is not only ranked with an A by the Better Business Bureau by one that offers exceptional customer service at a price that is reasonable to my pockets. As a military spouse I checked out other auto transport carriers and was quoted around the high 700s to the low thousand (which they deemed was my military discount if they even offered one at all) which I felt was outrageous. Direct Auto answered my questions regarding my transport with a smile over the phone and expedient (no wait time whatsoever). Besides the customer service my driver Bennett was friendly and arrived on time for pick-up and drop-off....I will most definitely use and recommend this auto transport service in the future I or someone else is buying a car from another state and or needing assistance while changing duty stations. Keep up the great work Direct Auto you made a believer out of me that even in recession customer service down not have to dwindle. Poster: Antoinette Date: 10/31/2009 Subject: Great Experience Review: This was my first time transporting a car. The experience was wonderful. I would certainly use direct express again. Everyone that I talked to from the person that answered the phone to the man that picked the car up and the driver that delivered the car to my daughter on a college campus in Los Angeles were very professional and polite. The car was received in the condition that it was in when it left me. I will recommend Direct Express to everyone. Poster: R Pate Date: 10/30/2009 Subject: Direct Express Auto Transport Review: I bid on and won an Infiniti FX35 on Ebay. The car was delivered perfectly from Kansas to Texas. I had no problems of any kind. The car was perfect. The communication was honest and great. The cheapest transport companies I could find had some bad reviews and were about $200 cheaper. The more expensive companies were up to $600 more. I thought the price of $850 was a good deal considering I wanted an enclosed transport and a perfect delivery and that's what I got. Poster: john short Date: 10/29/2009 Subject: recomendation Review: i have actually recomended you to friends since then , they were prompt and fairly priced. they were courtious on the phone and the driver was clean and knowledgeable when he arrived at our house. what i really liked was that debbie called me when he picked up and loaded the vehicle. Poster: Mae Date: 10/29/2009 Subject: Driver Review: Driver was very courtesy and knowledgeable. Tractor trailer unit in good condition, clean and free from any damage. My car was delivered early and free from any damage. Poster: Bob Date: 10/28/2009 Subject: Auto transport Review: The driver picked up my vehicle at the agreed time and date. The driver was very courtous and careful in handling my vehicle. My experience was nothing less than excellent in all respects. Would definitely use Direct Express Auto Transport for all my auto transport needs. Poster: John DeJesus Date: 10/28/2009 Subject: Direct Express A.T> Review: Contacted Direct Express @aprox. 1600 , got assigned to a trucking company out of Chicago. Car was available for pickup next day. Chicago Company called two hours later for next day pickup. I was give a window between 10 & 1200 for pick up. They picked the car at aprox 1130. My son got a call the day before delivery and the car arrived as promised and in good condition. Would highly recommend to anyone. Poster: Keith Date: 10/27/2009 Subject: Best Service and Best Price Review: We contacted countless auto transport companies and got just as many quotes. Direct Express had the best price, got our car across the country fast, and was able to work with us on our schedule. I highly recommend them! Poster: illiana robertson Date: 10/27/2009 Subject: car delivery Review: customer service was very good.driver very nice and knowledgeable.i will be using this company in the future.direct express was has very reasonable prices. Poster: Richard Boysen Date: 10/27/2009 Subject: communication and issue resolution Review: Good communication regarding status of pickup and delivery. The delivery was a few hours later than specified, but the driver kept me informed. There was slight damage incurred while unloading my car which the driver handled professionally and completely. Poster: Cody Panning Date: 10/26/2009 Subject: Great Service Review: We were very pleased with all aspects of this order. We have never dealt with having a vehicle shipped before and everyone we spoke with was very knowledable and friendly. The vehicle was delivered to our home in very good shape. We would definetly use Direct Express Auto Transport again should the need arise. Poster: Jeanette Date: 10/26/2009 Subject: California Review: I loved the service they offered me. I was so happy to see my vehicle in good shape and on time. My vehicle was brought from Minnesota to California in good time frame. I would recommend Direct Express Auto Transport. Poster: dick aubert Date: 10/26/2009 Subject: auto transport Review: great phone help-carrier persons did a great job. I had a like new mazda rx8-that I PURCHASED NEW-AND WAS GIVING IT TO MY DAUGHTER TO SAVE FOR MY GRANDSON. THE CARRIER PERSONS DID A GREAT JOB OF LOADING AND UNLOADING THE CAR- NO DAMAGE. i WOULD USE THE COMPANY AGAIN . Poster: colleen veath Date: 10/25/2009 Subject: EXCELLENT SERVICE Review: From first contact to delivery of car in Florida was excellent. Everyone I talked was very helpful friendly. The driver Jimmie explained everything and was on time and got the car to Florida early. Thank you. Poster: Daleik V Date: 10/25/2009 Subject: Transport of my vehicle Review: Direct Express Auto Transport provided me with excellent cutomer service prior to and during the transport of my vehicle. They answered all of my questions prior to me placing my order so that I could make an informed decision in which company I would be using. They under promised but over delivered in their customer service, which is something I can appreciate as a small business owner myself. I will be using Direct Express Auto Transport for my next car transport and I will be recommending them to my friends and family also. Poster: Elsa Gonzalez Date: 10/25/2009 Subject: good experience Review: I liked that the company was able to pick up my car within 30hrs after I contacted the company. The driver was through with the report and gave me an aproximate time the vehicle was going to get to California. Over all I was please with the service and would use them again. Poster: Robert Piarelli Date: 10/24/2009 Subject: Value of service Review: All telephone communications were handled and courteous manner. Contact with the driver, prior to delivery, during the trip and at delivery, was an extremely satisfying experience. At the time of delivery, I was impressed with the competent handling of the vehicle at the time of delivery. I was impressed with the driver's attitude in talking with me and I felt pleased with the use of your company.. I would definitely recommend Direct Express Auto Transport and the Ruby Company who transported the car. Poster: Jason Christopher Date: 10/24/2009 Subject: my experience Review: "Thank you so much!!!! My experience with your company was incredible .. Nice, knowledgable staff ... The driver was great!!! My car was delivered sooner than I could've ever expected ... All at a more than reasonable price .. You not only earned a loyal customer, but gained a person to spread the good word ... Thank you thank you thank you !!!" They're the best ... period! In fact, I recommended them to a friend minutes before filling this out Poster: M A Budden Date: 10/24/2009 Subject: Recent auto transport to Florida Review: This was the best transport service I have used. The pick up was on time and the delivery was on time as promised. The driver was easy to communicate with. I would use this service again. I would recommend Direct Auto Transport. M A Budden Poster: David Barnett Date: 10/24/2009 Subject: excellent driver conectivity and talk on questions Review: answered all questions knowledgably and faithfully and fully. the price was highly competitive. he the driver talked about no damage normally and what to do about filing any possible claims, he would call approximate before pickup and delivery and was on-time I would definatly use the same company to transport my New chrysler 300 to anywhere Poster: Tuan Nguyen Date: 10/23/2009 Subject: Auto Transport Review: Pricing was lower than most of the other quotes. Pick and delivery from Southern California to Norther California was done on the same day of the first available date provided in the order. Customer suport and driver are both professional and courteous. Driver called ahead as he approached the destination which made is very convenient to meet for pick-up. Would use this service again Poster: Fakhruddin B C Date: 10/23/2009 Subject: Car Move from MN to CT Review: I was going to move from Woodbury, MN to West Hartford, CT. I had called many transport movers along with direct express. My prior experience with other car movers has not been that good. But with Direct Express auto not only they gave me the lowest quote compared to others but also delivered my car a day ahead of what was told to me. The car was picked up within the window I was expecting and as provided by the agent through which I had finalized the move. The truck driver was really nice and was on time on pickup and delivered my car a day ahead. I would say I have received an excellent service with the lowest price and would definitely recommend anyone to use Direct Express Auto Transport for their auto move. Poster: Eva Date: 10/22/2009 Subject: Great! Excellent!! Review: The company was very accomodating, reliable, and readily availible for questions. My driver was very polite an friendly. The driver got my car to new York safely and speedily. He drove the car right to my door. Their pricing is very fair. I will use this company any time I have to transport my vehicle. I wish all companies had such great customer service. Thank you so much!! Poster: Kathy Date: 10/22/2009 Subject: Great Service Review: I feel really bad because the only person's name I remember is the driver's. Everything went smoothly from pick up to delivery. The truck company gave me the driver's name and cell phone # and he was always very pleasant and patient. I must admit I had a lot of anxiety because I couldn't find a company with good reviews; until I came across this company. I am very happy with the choice I made. I was uneasy until I spoke with the driver and he said he didn't mind the calls. I think we, there were 3 parties involved, we called about 4 times and each time Miguel was very pleasant. Thanks guys, I will definately if not use you, refer you. Kathy Poster: Dennis Nelson Date: 10/21/2009 Subject: Great Service! Review: We used Direct Express and we could not be happier with the service we received from start to finish. Their customer service department was great and responsive, and the delivery time was awesome. We have shipped vehicles a number of times to our winter home and this is the first time we used Direct Express. We know we will use them again next time because they are far superior to any other company we have used and the cost was less than we were quoted by the other three companies we contacted. Poster: Alfred Allen Date: 10/21/2009 Subject: Auto Transport Direct Review Review: The service provided, by Direct Express Auto Transport for shipment of my vehicle from Houston, Texas toTacoma, Washington, was exceptional. The conact staff at the company are courteous an professional. The auto transport carrier assigned to my order provided skilled efficient service. Should my future needs require vehicle shipment, I will use the services of Direct Express Auto Transport. Poster: Siegrid T Date: 10/20/2009 Subject: Classic Car from Grants Pass to Los Angeles Review: This was the first experience I have had with transporting a car. I scheduled the pick up date through Direct Express 3 days ahead, while the car was being serviced in Grants Pass and while I was still in LA. I was very happy with the frequent communication between the driver and me. I arrived in Grants Pass one day before the scheduled pick up date and received a call from the driver's boss on the morning of the pick up date. I was first given a 2- hour window for pick up and was asked to call the driver to discuss pick up preferences. I called the driver and he let me know his exact location and his estimated arrival time based on his navigation system. The driver, Mike, arrived right on time. He loaded the car very carefully and let me know that he was headed to Chico to pick up a motorcycle and then would go straight to my delivery address the following day. Mike called me the next morning to let me know that he was unable to pick up the motorcycle because he couldn't get the gate open, but that he would find a shop to repair his gate so that he could deliver my car on its scheduled delivery date. He got the gate fixed that same day and delivered my car on schedule. This driver was fantastic and really got the job done for me! I would happily use this transport service again. Poster: Carolyn D Date: 10/20/2009 Subject: Minivan transport Review: Roy was pleasant and knowledgeable. He called when he was going to be 2 hours late for pick-up, due to a problem with the previous pick up. he said it would take 2 day and he was there early on the morning of the second day. he called my daughter for directions. (her remote are was too much for his GPS) The car was fine. Compared to flying her son up from Dallas and having it driven down it was a no-brainer. i would definitely recommend this company to anyone looking for someone to transport their vehicle. Poster: Charles ONeil Date: 10/20/2009 Subject: Great service, would use again. Review: I was surprised at how quickly the car was picked up and delivered. The price was very reasonable as well. This is the second car I have had Direct Express Auto Transport deliver (actually I think they are more of a delivery broker, but I could be wrong), and I would highly recommend them. Poster: lita g Date: 10/19/2009 Subject: Reliable, Honest and on Time Review: I will recommend this company and will use them again if i need to. The live operator answered all my concern and questions. The driver, Wesly, contacted me the day prior to the pick up of the car. Wesly was on time when he picked up the car. Wesly also delivered my car in good condition, the car being transported on an open carrier. He really is reliable, honest and on time. Prior to this review, i already contacted them via email that i will definitely recommend them to all my friends. Poster: Don Wint Date: 10/19/2009 Subject: Car transport NJ to Fl Review: Pick up was early and contact was made prior to pickup. Delivery was as scheduled at the pickup. Difficulty encountered in accessing my communityat destination was handled expediciously and efficiently. I plan to use again. Price was reasonable and service was outstanding. Poster: Betty Date: 10/18/2009 Subject: Excellent, prompt, no hassle Review: My experience shipping my car across the country with Direct Express Auto Transport was easy and prompt, and also the least expensive quote I got. The driver of the car carrier contacted me within two day, and when I didn't call back, customer service called me just to confirm. The car arrived within 7 days. I've shipped my car across the country 4 times before, and this was by far the best experience. I plan on using them again when I move next year. Poster: Jolie T Date: 10/16/2009 Subject: Excellent Service at an competitive Price Review: Our mover (redacted) did a great job! NOt only was he friendly and honest but he was very trustworthy. He was also very flexible to our needs. I would recommend this company to anyone needing to move their vehicle(s) and since we are a military family we will definitely use them again when we get ready to move to our next duty station!! Poster: Jay Date: 10/16/2009 Subject: I'm pleased - 5 stars! Review: I'm greatly pleased with the service. The reasons are: 1. I got an e-mail that my vehicle will be picked up within a time-window. 2. I got a call from the driver asking my convenience to pick the car on that day. 3. He came, examined the vehicle for any damage and picked up the same. 4. The vehicle was delivered before time in Michigan. There were no damages. The car was not any more dirty than it should have had I chosen to drive. All in all, I'm pretty pleased. There is nothing that should, hence, hold me from giving their service a 5 star. Poster: Bob Date: 10/16/2009 Subject: Auto Transport Review: The company representative was very helpful and polite when taking the information for the transport. We were told when the vehicle would be picked up by a flatbed truck and taken to be placed on the car carrier. The pickup was done in a timely manner. The truck driver was very polite and knowledgeable. We were told when to expect the car to be delivered in Florida. It was delivered on time, exactly as we had been told. The cost of $600.00 was the same or better than the several quotes we recieved. The other quotes for the same service were between $600.00 and $850.00. We would not hesitate to use Direct Express Auto Transport again if the need arises. Poster: Rita C Date: 10/15/2009 Subject: Transporting a car cross country Review: I inquired about moving a car from New York to California on Saturday Sept 26 (redacted). The representative was professional, knowledgable and extremely helpful. She was able to arrange for pickup the very next day. The driver came to my house and picked up the car. He explained everything to me. He provided me with his cell phone number so that I could call him at anytime during the trip. The car was delivered to my daughter's college campus the following Saturday. The car was received in good condition and only a day later than expected. The driver explained that he had many deliveries in between but Saturday worked best for us. I would highly recommend this service and this company and would definitely use this company again in the future. Poster: Marsha Date: 10/14/2009 Subject: amazing Review: This was our second time transporting a car in 2 years. The last one was with another company that charged $1200 (twice what we paid with Direct Express), we had to bring the car about 10 miles from our house to a seedy industrial park at 10:30pm on a Sunday night. The drop off, again in California (Los Angeles) was in a horrible neighborhood, again, miles from where we needed the car, and we had to be available with zero notice, to make it to the drop off point. What a difference Direct Express was. It was HALF the cost, both the drop-off and pick-up were literally door to door in the daylight, we were given ample notice at both points. What a pleasure. I will certainly use Direct Express the next time I need auto transport, as well as recommend them to anyone I know that needs this type of service. Professional, prompt, service oriented. You guys were GREAT!!! Poster: Lesli Johnson Date: 10/14/2009 Subject: Going With Direct Express Review: It was very easy setting up with Direct Express after learning the rules and coming to a decision. Too easy, in fact. Make the call, do the deposit, done. (redacted) Poster: Diana Wilson Date: 10/14/2009 Subject: Great Experience! Review: I shipped my car recently with Direct Express. The customer service was awesome. We got a quote that was reasonable and the whole process went very smooth. We got our car picked at Missouri on time and reached in a very good condition. We kept track of our car and was able to speak to the driver directly a couple of times. The driver was very courteous and he did a really good job. I would definitely use this transport again. Great experience! Poster: C.K. Date: 10/13/2009 Subject: Wonderful service! from TX to MA Review: This is my first time to ship my car from state to state and it was simply amazing. When I asked several questions to customer service, they responded very in detail and in a very helpful way. Although there was some delay for the pickup, assigned driver called me and explained why there is some delay because of road conditions, which was totally understandable to me. Since they let me know there will be a delay in advance, I could handle my other schedule properly. In addition, despite of 2 days of delay, my car was delivered less than a week from TX to MA with very reasonable price, very good condition! Absolutely, if I need to ship my car again, I will use this company again! Poster: Steve Date: 10/12/2009 Subject: Exceptional Service Review: Direct Express Auto Transport was hassle free shipping of my vehicle - the driver was in constant contact and worked with my schedule to provide prompt delivery. Definitely recommend this auto transport company again. Poster: T Woods Date: 10/12/2009 Subject: Great Service Review: I checked other companies and their prices ranged from $1000 to $2000. When I called Direct Express they answered all my questions, there was no pushed to make the decision to choose them right then and there. I liked that I could set up everything online. The driver called ahead for the pick up and the delivery. He was friendly, professional, and most important ON TIME. I would recommend them to friends and family. Poster: Raquel Date: 10/11/2009 Subject: Direct Express Auto Transport Review Review: Direct Express Auto Trasport was excellent. I used them to ship my daughter's car as she began her freshman year in college clear across the United States. From our initial contact until we took delivery, every one was professional and courteous. After a lot of research, Direct Express Auto was my choice due to their professionalism and their pricing. The car was delieverd in the same contdition in which we left it. Nothing was missing and there was no damage whatsoever. We we actually surprised at the timliness as well. All in all, this was a stress free experience and everything went off exactly as they said it would. I would use Direct Express Auto again in a heartbeat and would highly recommend them to anyone who needs their car shipped! Poster: Dave Yaeck Date: 10/10/2009 Subject: Customer Service Review: I was SHOCKED in a GREAT way as to how I was handled by my driver. Ishmael was wonderful to work with and he delievered my car as we were pulling up into our new house at the final destination. I could not have asked for anything better. I will be referring anyone who needs a transport like this to your company. Thank you so much for the EXCELLENT service and God Bless you!!! Poster: Patrice Date: 10/10/2009 Subject: EXCELLENT SERVICE Review: I would like to say that from beginning to end the service was EXCEPTIONAL...absolutely excellent customer service. I worked with Ashley the entire time, from the time I called her to get a quote to when I put down the deposit and got my car picked up by David the driver everything was great. I will definitely recommend your company along with David to EVERYONE who is in need of getting their car transported. No matter how many times I called or when I called Ashley was very personable, sweet and knowledgeable. You all always pick up the phone and have a pleasant attitude. It was very short notice when I called to book everything and I was still in my old city working so I had to coordinate everything at work, last minute and I felt very confident that you all could get the job down and you all executed it, it could not have been any better. Keep up the great work, with service like this..you all are truly an industry leader. Thank you again and I will definitely send business your way. P.S. if anyone can give my feedback to David as well, please do... he was very professional and kept me updated from Thursday when he picked up my vehicle to Friday when he droped it off. Not to mention when I came out to get my car when he picked it off, he had the car already off the truck and sitting in front of the building ready to go. EXCELLENT, also he had a great attitude. Poster: John Parker Date: 10/9/2009 Subject: Direct Express Auto Transport Review: It WAS easier than ordering a pizza. Driver was on time with pickup and delivery, kept me posted all the way. Price was below most other carriers and service was better. I will use them again. Poster: amy Date: 10/9/2009 Subject: very very prompt Review: I was initially very apprehensive about shipping my car. There were other companies who offered to ship for much lower price but went by the online reviews and chose Direct Express. Direct Express is very professional. I have to appreciate them as they had everything under control right from the pickup until delivery. The driver was in touch with us all the time and the delivery was on time. I did not have to pay anything extra. They delivered what they promised. There wasn't a single scratch on my car when I received it from the driver. I am really happy about doing business with Direct Express and would definitely recommend them to my friends Poster: Sonora Date: 10/9/2009 Subject: Auto Transport Review: After reading many reviews about the top companies, I decided to go with Direct Express Auto Transport. The price was reasonable and low for transportation from Lexington, KY to Sacramento, CA. Transport time was great as well. Did not have to wait long for return calls. I was kept up to date with when they picked up the car and status and location. The vehicle arrived even earlier than I expected. Driver was very courteous and called me the day before to delivery to confirm exact delivery time. I've read about items being stolen from the vehicle or receiving the vehicle with low gas. Everything was still in my car and gas was still at almost full tank. Vehicle was dirty from weather (rain), but otherwise service was great and no problems. Would definitely use again. Poster: Carlos Fabregas Date: 10/8/2009 Subject: Very Satisfied Review: First of all, the rate autotransportdirect.com gave me was a lot cheaper than any of the other companies. So I automatically assumed that since it was cheaper that it would this company longer to transport that car then other companies... but that was not the case! They got my car from Florida to California in 5 days! That was really fast. Way faster than when that car when sent from California to my in Florida. Poster: Tony Farrell Date: 10/8/2009 Subject: Shipping My Auto Review: I was very pleased with the overall business of shipping my Saturn from Tennesee to Southern California. The company had the best pricing compared to others. Everyone I dealt with was extremely polite and professional. From the pickup to the delivery all went smoothly! I received email notifications all along the way. They told me when the car was picked up, which was very quickly. They told me when they would be delivering the car. I received a phone call from the driver telling me where he was and that he would be there in an hour or so. I WAS VERY PLEASED!!! I WOULD DEFINITELY USE DIRECT EXPRESS AUTO TRANSPORT AGAIN AND REFER OTHERS TO USE THEM. Poster: Henri LeBlanc Date: 10/8/2009 Subject: car transporter Review: i was happy with the quick response to contact all parties involved to set up a pickup and delivery of the car.the car was deliveried on time and with no problems.i would use this service again if needed. thanks Poster: bruce Date: 10/8/2009 Subject: Transport non-running car Review: I was very pleased with the service I received from Direct Express Auto Transport. I called on Monday and the car was picked up on Wednesday and delivered 500 miles to my house on Friday. The car was non-running so the cost was slightly higher, but cheaper than me driving there and back and renting a trailer. I would use them again. Poster: Chopin Patel Date: 10/7/2009 Subject: Wow! Review: This company is ridiculously AMAZING. After placing the order, I got a call from the carrier within the first half an hour of placing the order. They wanted to pick it up the same night I placed the order. The driver (redacted) who came to pickup my car was very friendly and made me feel very comfortable. I was informed that the car would be delivered next Monday (6 days after pickup). Sure enough they delivered it on time, they were very courteous and called my parents to arrange delivery times. They went above and beyond in my book, when they parked my car in the garage since my parents don't know how to drive a stick shift. The car arrived in perfect condition, no scratches or damages. This experience has left me wowed! If I were to ever move again, I would definitely contact Direct Express Auto Transport. Poster: Ann Date: 10/7/2009 Subject: transporting my car Review: My daughter wanted to give me her 2005 pontiac I had to have it shipped. Direct auto exspress was given to me by the VOLVO dealer. He gave me a good company to do business with. Except for some dust from the road the car came in perfect condition. I would recommend this company to others. I truly was surprised that it only took 5 days to get the car. When my Daughter transfered to Phoenix her company had her car shipped and she didn't get it for 6 weeks. Even she was amazed how fast everything was done. Good company and good drivers. Poster: Alex Thomas Date: 10/7/2009 Subject: Car Delivery - Very fast !! Review: I had a great experience transporting my car from MO to CA. The delivery was on-time, driver was very prompt and pro-active. The driver called in advance with the expected delivery time and co-ordinated the delivery. Great service and great price. This co. quoted the lowest price and delivered the best service. I would definitely recommend their services.!! Poster: Don Date: 10/6/2009 Subject: Great driver, super fast shipment Review: While I think a lot has to do with the driver and transport company that gets the bid, this experience turned out GREAT. Once I had placed the order, my first call was within a half an hour. The actual company(redacted)was ready to ship the car pretty much immediately. The driver, Anthony, was super flexible and concerned with MY needs as a customer, compared to his needs as a driver. A previous experience, with a different company, was not at all that way. Anthony, and the other driver working with him, got the car to California way sooner than we expected, but worked with my relative to meet his desired location and time. This delivery went very well. Be aware that not only are these huge trucks they use, but also TALL and overhanging branches and trees are a concern at pickup and delivery. The only other suggestion, is to be ready to ship the car before calling - both of my experiences involved pickups SOONER than what I had planned on. While they may not pick up your car immediately, you should plan for that possibility. Overall - an A+ for that experience. (redacted) Poster: mark benson Date: 10/6/2009 Subject: shipping my Smartfortwo Review: The whole experience in vehicle shipping was very positive! I would use this service again and reccommend it to my friends. My car made it from MA to CA on time, in great shape and the overall service was excellent. The price seemed fair compared to other shippers and the customer service over the phone was very good. I never had a car shipped before so for a first time user, I was very satisfied. The cost was probably much less than I would have expended had I flew back and drove it out myself. Mark Benson Poster: James Dougherty Date: 10/6/2009 Subject: It went better then I expected. Review: I bought a car of eBay and needed it shipped to my house. A quick google search brought me to transportviews.com. From the first time I called, till the time I picked up my car, this was a good experience. The girls who I talked to at transportviews.com were pleasant and knowledgeable. They answered all my questions and made sure that I understood the process and quoted me a price. The $675 price was less then I thought and came in below other carriers. I had to pay $150 up front and the rest would be to the carrier. I made sure they had everyone's contact information and was ready to go. I had never transported a car before so this hand holding was perfect. By the end of that day I had received an email letting me know that they had found a carrier for me. At this point the carrier would be contacting the pick up person. In a short period of time eveyone was contacted, the pick up time was set and we were ready to go. They were going to pick up that Friday. Friday morning I received an email from the person that I purchased the car from, letting me know that it had been picked up. She let me know they process went well. Friday night I got a call from the carrier letting me know their progress. The goal was to get the care to me Saturday night or Sunday during the day. I had plans on Saturday and wanted to make sure that I was around if they were going to drop off the car on Saturday. So I called and they let me know that they needed to wait for a pick up and wouldn't be on the road until noon. This worked out well for me, Sunday was a better day. Sunday morning came and I received a call around 11:00 am. He was on the way and be there soon. It would be hard for him to get into my driveway so we decided on a convenient drop off point. I walked up to the drop off point and they had already taken the car off the truck. If you are looking to transport a car, these are the people that you need to contact. Poster: Floyd Bolton Date: 10/6/2009 Subject: Perfect! On the Money! Review: Another carrier changed prices on me 3 times, but your company held true. I rec'd timely emails for pickup, phone contacts, and delivery. Larry, whom transported my 82 Collector''s Edition Corvette, was "on the money". He stayed in contact with us and took extreme great care with our car throughout the entire transport process. I can't say enough good things about this shipment experience. He is one of the main reasons I would come back to your company for our next shipment! Thanks...Floyd Bolton, Clarksville, TN Poster: James Daniel Date: 10/5/2009 Subject: Great job Review: Car was picked up the first day it was available which surprised me for being in such a remote location. Drivers very patient, to work with my schedule. Poster: prassy Date: 10/5/2009 Subject: Excellent Professional Service Review: I'm extremely pleased with the service. The customer service were very helpful to make changes in the pick up date many times. The driver was very cooperative and the car arrived in time. They driver gave updates everyday. I chose this service after reading reviews here, definetly they are very professional. We would definetly use direct express auto transport again. Poster: Ron Date: 10/5/2009 Subject: Coast to coast transport Review: Found them on the internet. The first call for info was prompt, professional and thorough. The driver arrived as planned. Rodney actually had a personality. He was clearly experienced, knew his business and put me at ease. He delivered the car to my sister in South Carolina with the same promptness and professionalism that he displayed when he picked it up from me. The transport vehicle was modern and well equipped to carry my well maintained, expensive car. I would highly recommend this company. Poster: Mike Michel Date: 10/4/2009 Subject: Nashville to Las Vegas Review: Direct Express Auto was terrific from the first contact. They found us a great transporter (redacted) and we could not have been more pleased with the overall service and professionalism. We were in contact with their dispatcher, Lucy, from the first day and she kept in contact with us through out the transport period. We would certainly use both companies again. We already gave Direct Express Auto a great review on their questionaire so compensation though appreciated was not necessary. They are a great company. Poster: Qihua Wang Date: 10/2/2009 Subject: Direct Express: Minnesota to California Review: They offered the lowest price I was able to find. They assigned a driver the same day I placed the order. My car was picked up the next day and arrived at destination within a week. My car arrived in good condition. No damage is found. I will certainly recommend Direct Express to my friends. Poster: Jerry Johnstone Date: 10/1/2009 Subject: good transport experience Review: Everything worked out very well, and driver was friendly and courteous and made phone contact of status about delivery. Pickup was quick and the seller was contacted for pickup and was pleased with the service at that end. This was good; with a transaction with an unknown party it is good that your arrangements are friendly and workable. E-mail traffic was attended to in good fashion and let you know what was going on. All in all I would recommend this service to anyone transporting a collector car across country. Poster: Nancy Date: 10/1/2009 Subject: a smooth ride Review: Everything was fast and painless. The car was picked up four days after it was available, and got across the country in only 4 days. I''ve never contracted to ship a car myself before and I was pleasantly surprised how well everything went. Poster: Kenneth C. Tibbetts Date: 9/30/2009 Subject: Vehicle transport Review: My experience with Direct Auto Transport was delightful. I was 100% pleased because they picked up the vehicle when they promised and delivered it when they promised. The cost was actually lower than I expected to pay. If I have a need to ship a car, truck, whatever, I shall use them again. My granddaughter,to whom the vehicle was shipped was very pleased because it arrived in excellent condition. Thank you for a job well done, K. C. Tibbetts Poster: ArthurEC Date: 9/29/2009 Subject: Cust. service review Review: Excellent customer service from the time of telephone call and up until delivery. We were always able to track the car while in transit. This company offers reliable service with focus on customer needs. The price is compatible with other companies. Company also offers a friendly and easy to use web site. We have used this company 3 times and highly recommend it to transport you car. We would use it again! Poster: Sarah Swords Date: 9/29/2009 Subject: Shipping a car is the way to go! Review: I had my daughter's car shipped to California from our home in Austin, TX. The driver was courteous and prompt in the pick-up. He arrived a day earlier than I expected in California. He was very accomodating as to the location for the drop-off. A cost-effective and easy way to get a vehicle where it needs to go, if you don't want to drive it! Poster: Jim Date: 9/29/2009 Subject: Great communication and easy to work with Review: I have used 5 different transport companies in the past and I have to say this is one of the best. ATD gave me an affordable $600 quote to transport a car from Chicago to Phoenix. The quote was $150 less than 6 other quotes I received from other auto transport companies. I was worried that I might get bad service because I always believe you get what you pay for but the service I received was outstanding. I purchased the car on a Friday, filled out the transportation order that evening thinking it would take a week or two before it would get picked up and they had a driver ready to pick it up on the next day which was Saturday. Granted it was being picked up in big city Chicago but overnight pick up was a shock. Needless to say the seller of the car was not ready to give up the car because I couldn't overnight him the money until Monday so I called Auto Transport Direct and they said no problem we can reschedule the first available pickup day for Monday. Tuesday the car was picked up. Sorry I don't remember who I spoke with but both of the girls at Auto Transport were very nice and handled all my questions and concerns as if I was the only one having a vehicle moved that day. Highly recommend to anyone looking to transport an auto. Thanks again, Jim. Poster: Sandra Ford Date: 9/28/2009 Subject: Transport of Vehicle Review: We were totally satisfied with the transport of our vehicle! It was picked up much earlier than we ever dreamed it would be! We will definitely again use your service if we transport another vehicle. Thank you so very much! Poster: Darleen H Smith Date: 9/27/2009 Subject: Auto Transport Review: They did an excellent job and delivered our 1981 Classic Mercedes to our son in Poughkeepsie, NY. and he was estactic to see it in great condition. Direct Express Auto Transport did an outstanding job and I recommend them to anyone who is transporting their vehicle anywhere in the US. Poster: Sharnee Date: 9/27/2009 Subject: Vehicle Transport Review: Direct Express was very sufficent with the pick up and delivery time. I was able to reach the driver, that was transporting my vehicle. He was very pleasant, and always available to let me know, exactly where he was. I really appreciate this service. I would defiitely use Direct Express Auto again, if ever needing to transport my vehicle again. I would also recommend this company to anyone I know, that may need ther vehicle transported... Thanks again for everything. Your the best... Poster: James Robertson Date: 9/27/2009 Subject: Good Service Review: I received an email with an outline of what happens "next" and was able to follow the shipping procedure, which was exactly as outlined. The transportation company was better than on time and we were surprised at how quickly they got the job done in a professional manner. Poster: Kay Cerny Date: 9/26/2009 Subject: Auto car transport Review: This was the cheaptest quote I got and the experience was positive. Everything went as planned. The entire process took much less time than I expected and all were professional and courteous. I would use the company again. Poster: Yu-Hsuan Lin Date: 9/25/2009 Subject: Excellent experience Review: This is the most excellent experience in my car transportation process. I have never transported my car from such a far place, and was worried about whether the car would be damaged or stolen during the transportation process. However, this company let me understand I should never worried about my car. All I have to do is to give my car to them as soon as possible. Thanks to Direct Express Auto Transport. Poster: Ian Chan Date: 9/24/2009 Subject: Found a great carrier for me Review: Just one day after submitting a request online, I was given the carrier's information via email. I called and requested the carrier's insurance information. The rep was very nice and sent the information in an email later that day. The price I was quoted was also the lowest I got from 7 companies. I was informed that the carrier would contact me as soon as they have recieved the order. I was kind of in a hurry to ship the vehicle, so I didn't wait. I called the carrier the next day, and I spoke with Christopher (redacted). He was very courteous, found the order right away, and called back a few hours later that day to inform me the truck has been arranged. Christopher called me when there were slight changes to the schedule. Although the truck ended up leaving a day later than was originally scheduled, everything worked out ok because it was Labor Day weekend. The car was very dirty, but it wasn't the company's fault. It's kind of unavoidable when it's an open carrier and my car happed to be the first one loaded on. The back end of the car was encrusted with bug guts and dust from sitting at the front of the truck in a 4 day trip. If Direct Express is able to find such reliable carriers everytime, I will definately use them again. Poster: avian kidd Date: 9/24/2009 Subject: direct express Review: wonderful and professional experience. my truck was safely shipped toohio on open carrier without damage. it actually made it there earlier than expected. thank you so much. Poster: Benny Date: 9/23/2009 Subject: Awesome Review: So fast and very good service. I had quote before with Able Auto Transport, almost the same price. After signing contract, they kept me waiting for 20 days without pickup. They say they are still searching for carrier. Then I cancel order and go with Direct Express Auto Transport. Everything moves so fast. In a week, I finished signing contract, pickup and delivery. So amazing! Strongly recommended! Poster: Ratul Date: 9/22/2009 Subject: Economical and Fast Review: Pros: 1. Very Economical 2. Reached Fast ( Time says 7- 14 days ) - Reached in 6 days including weekends and holidays as it got delivered on sunday. 3. Prompt Updates 4. Driver very friendly 5. Allows 100 lbs luggage in the car, which came safely with no damage. Cons: 1. Our Car was the last one to be delivered and it was in the front, for dirty because of bugs on the back side. (Only case) Overall very happy with the experience and would recommend and use it again in future. Poster: khanh Date: 9/22/2009 Subject: excellent company Review: they're provided any information we need, and happy to assist us even the driver deliver, when i called him, he answered right away and explain to us while he on his way. highly recommended for those who want to ship their car to expect on time, and well care the customer car. Poster: Nicole Date: 9/21/2009 Subject: Good Experience Review: I've transported my car several times before with other carriers, but this was my most positive experience. The driver was outstanding. I will definitely use this company again, and recommend them to friends and family. Poster: frank Date: 9/21/2009 Subject: kudos!! Review: The driver, Chad, was in constant phone contact on the day of pick-up. He ran a little later than he thought he would, but kept me informed on his expected arrival time. That's all I could expect because of estimated travel times, traffic, and any delays in pick-ups before mine. I am totally satisfied. On the delivery side , he was flexible enough to accommodate my daughter''s work schedule to arrange for seamless delivery. Totally satisfied, kudos to Chad, and I will definitely use your services again if I need to transport a car. Frank Poster: Heath Date: 9/21/2009 Subject: Auto transport Review: I used Direct Express to coordinate the transport of a large Chevrolet 2500HD crew cab 4x4 truck from Alabama to Florida - they did a great job of keeping me informed and the driver was first rate! I've used them in the past and will do so again in the future. Poster: Edwin Jeu Date: 9/20/2009 Subject: On-time delivery. Good services. Recommended! Review: I shipping my car from the Bay Area to Chicago 1 month ago. It was a hassle-free process: I placed my order online, followed up with a phone call, had my car picked up, then picked up my car in one week time. The service was good and the total shipping cost was reasonable. I have had a good experience with Direct Express~! Poster: Venki Date: 9/20/2009 Subject: It's excellent service Review: I shipped my car from Chicago to Los Angeles. I am totally satisfied with the service. They picked up my car very next day after i scheduled my pickup. The driver took 3days to come to LA. My car is clean and good. I can recommend Direct Express Auto Transport. One thing i dont know when i scheduled, we have to pay due amount in cash to the driver. Over all it is very good. Poster: Gail W. Date: 9/18/2009 Subject: 2002 ES 300 Lexus Review: (redacted) Delivery was early afternoon on Labor Day which was in the alloted time we were told. The driver Dmitry was most accomodating and we appreciated his being so helpful. Would use this transport company again with no hesitations. From start to finish everyone was so helpful. Everything was exactly as we were told by the original contact person. Poster: Mako Date: 9/17/2009 Subject: Fast Excellent Job - 4 door sedan shipped from Cincinnati OH to Torrance CA Review: I got 5 quotes from Top5 companies in this site and Direct Express Auto Transport was lowest as $675 with quick quote and ordering system on their web site. I ordered at 3PM on 9/10 and the driver tried to pick up in the same night. Finally he couldn’t come on the night, but he could pick it up at 8AM on 9/11, and delivered on 9/14. He was kind, professional and very nice guy. (redacted) Anyway, since I was in a hurry, I added $50 option and finally they did great job though. (Please be advised that you also need to think about places/spaces for loading and unloading. Such trailers need space for it. My driver also helped a lot to reduce both risks.) Thanks! Poster: Matthew Date: 9/17/2009 Subject: Good company. Good carrier Review: I read the reviews and there didn't seem to be anything bad to say about Direct Auto Express. I opted for the the "turbo" shipping and pick up and delivery was very prompt, contact was kept along the way and evrything went very well. Juan (redacted)was very jovial and made an extra effort to get my car to Philly as soon as he could. I highly recommend! Poster: Jaime Baetz Date: 9/17/2009 Subject: Service Review: The customer service was excellent from the time I called to arrange pickup of my automobile. The driver was friendly and very professional. The car made it in 2 days. I would highly recommend this company and will plan to use again if needed. Thank You Poster: Amy V Date: 9/16/2009 Subject: Fantastic Service! Review: I have never shipped a car across the country before and had heard it was the way to go. I did a search and came across so many companies that it was hard to choose. I am glad that I chose Direct Express, they made everything so easy. I read positive reviews and then looked them up on the BBB. They had great reviews and a positive BBB rating so I decided to book online. The process was very fast and I had no problems. I started to worry as the move date approached and I had not heard from the driver yet. I emailed Direct Express and recieved a prompt reply stating the driver would be contacting me shortly. Sure enough, the driver contacted me the next day to set up a pick up time. The driver was very friendly and the pick up was smooth. The driver was actually going to be in CA before we were, so he held the car for us and delivered it once we arrived, which was really great. We did tip our driver which I think is a nice thing to do if they provide good service. I highly recommend this transportation service to anyone who is looking for a stress-free way to get your car across the country at a great price! Poster: Sherman Date: 9/16/2009 Subject: Great Service Review: Direct Auto Express provided great service. (redacted) The driver was great. No problems or issues. I would use this company again. Great Service! Poster: John Eakin Date: 9/16/2009 Subject: Commentary Review: I was extremely pleased with the overall knowledge of the driver and especially happy with the care he took in the loading and unloding of my vehicle. The actual carrier appeared to be new and was in very good condition. It was obvous that the driver took pride in his work and was very concientious. I was also pleased that I was informed of his whereabouts and that the delivery was edactly on time and convenient. There is no odubt in my mind that I would use them again. Poster: Ralph Desiano Date: 9/15/2009 Subject: Very Pleased Review: We were very happy with this painless transaction. Very quick, very fair price. Would use again!! They arrived to pick up the car exactly when promised and actually were prepared to deliver the car before the time originally quoted. Will recommend to the many snowbirds we know that go back and forth between Florida and the Northeast. Poster: Debbie Jones Date: 9/15/2009 Subject: Very satisfied Review: Our son Ryan had just returned back to his Naval Base in Bremerton,Wa. He had been deployed for over 7 months and we were storing and taking care of his vehicle at our home in California. So to say the least he was very happy to get his car. The drivers Peter/? were very prompt and went above and beyond keeping in touch with my son to make sure he recieved his car earlier than planned. I would more than recommend your company to anyone who wants to know. I also thought that the contact person in the office that I dealt with until the vehicle waspicked up was more than helpful. Poster: art fino Date: 9/15/2009 Subject: Vehicle Transport Review: My experience with this trucker was positive from the first contact phone call to the delivery of my vehicle. It included door to door pickup and delivery. The driver was polite and courteous, and bent over backwards to accommodate our needs. I will definitely use this company again. Poster: Chris Date: 9/15/2009 Subject: Shipment Review: I was a little apprehensive since I had never shipped a car before. The process was so smooth from beginning to end that I would not hesitate to call Direct Express Auto Transport again. Poster: Mark, WI Date: 9/14/2009 Subject: On time pickup, early delivery, what more could I ask? Review: The people at Auto Transport Direct were helpful and courteous, answered all my questions, and seemed eager to earn my business. The carrier they used was prompt in calling to schedule, and with only a one day window, picked up my car the first morning it would be available, and delivered it the next evening. The owner of the carrier called to let me know that the car had been picked up, and then the driver called to give me an ETA, which he beat by several hours, the next day! Just a better than expected experience, all around. Poster: Laurie Hubbard Date: 9/14/2009 Subject: Transport... Review: We had an excellent experience with Auto Transport Direct. They came to pick the vehicle up and told my sister-in-law that she would have to meet them. When she informed them that she had little children at home and the vehicle was a 2 seater and could not meet them...the driver said "no problem" and walked into her neighborhood to get the vehicle. This was VERY nice. The vehicle was delivered on time with no problems. Thank you!!! Poster: MARIETTA TOYOTA Date: 9/14/2009 Subject: VEHICLE RECOVERY Review: I WAS EXTREMELY INPRESSED WITH THE TIMELINESS OF THE ARRANGEMENTS AND THE RETURN OF THE VEHICLE TO OUR DEALERSHIP. ALL PERSONNEL INCLUDING THE DRIVER WERE COUTEOUS AND GENUINELY CONCERNED WITH PROVIDING THE BEST SERVICE POSSIBLE. I AM KEEPING THE NUMBER ON FILE FOR ANY/ALL FUTURE NEEDS IN THIS AREA. MR. (redacted), ESPECIALLY, TOOK THE TIME (EVEN ON THE WEEKEND) TO KEEP ME INFORMED OF THE PROGRESS AND WAS VERY ACCURATE ON HIS DELIVERY SCHEDULE. Poster: C.B. Eisenberg Date: 9/13/2009 Subject: Auto Transport Review: Excellent communication. Car was picked up in Fla on Tues afternoon and in California on Fri night. No damage to car hundreds less than other carriers. Poster: John Sopoci Date: 9/13/2009 Subject: Transport from IL to AZ Review: When I decided to ship my car from Illinois to Arizona, I received quotes from several carriers. At $650 Direct Express was by far the lowest of all the quotes. The person I spoke with to schedule the delivery was knowledgeable and a pleasure to work with. A driver arrived within a few hours to pick up my car. All it took was about 10 minutes (maybe less) and my car was loaded onto the truck and on its way from Illinois to Arizona. Although I was expecting the delivery to take at least four days, it only took three days for it to arrive. When it arrived, my daughter (who was receiving the car) was not available. Although he had to wait about an hour, the driver was very very accommodating in working around my daughter's schedule to arrange for the car's delivery. The car arrived in Arizona the same condition it left Illinois. This was such an easy experience, made that way by the professional staff at Direct Express, I would not hesitate to use them again and would recommend them to everyone I know. Considering the elimination of wear and tear on my car (not to mention myself), and not having to pay for gas, I feel shipping with Direct Express was well worth the cost. Poster: jeff nathanson Date: 9/13/2009 Subject: moving experience Review: I was very leary about transporting a car. You always hear horror stories about damage and theft and incompency. I did not have any problems whatsoever with Direct Auto Transport. They were honest , prompt and courtious from start to finish. The driver called several times to let me know when he would pick it up .(Arizona) Then called a couple of times to let me know when he would drop off the car (colorado.) I would reccomend them anytime! Poster: Jeff Johnsen Date: 9/12/2009 Subject: Many thanks Review: Transporting my Eclipse Spyder was a pleasant experience from the first phone call to your company through delivery to my door. I was already in Florida and had left my convertible with my son in Colorado. After making the arrangements, we ran into logistics problems and I was forced to cancel. When the problems on my end got resolved, I called back to reschedule. All of the information was on file, making the processs very easy. I got a call that pick-up would be the next day. The pick-up was scheduled for my son's convenience. I couldn't believe three days later when I got a call telling me the car would be delivered the next morning. Large trucks are not permitted on our street, so the driver called to ask if it would be alright if he took it off the truck and drove it to the house. He needlessly kept apologizing for the inconveniencing me. It was no inconvenience at all. The car was delivered in perfect condition. I hope I never make another big move, but if I do, I will definitely use your services. Poster: Abby K Date: 9/12/2009 Subject: Direct Express Review: This was the first time we ever transported a vehicle. We shipped our son's vehicle to Tampa for school. Our driver Edgar was great. I called him, and he responded very quickly. He gave us a time frame, and stuck to it. The delivery in Florida was perfect. I would definitely use them again. Poster: Fon Chin Date: 9/11/2009 Subject: Direct Express Auto Transport Review: Auto transporter was early but called to confirm that this was okay. He was polite and was careful with my vehicle. His estimation on destination arrival was accurate and also called before showing up. I had my questions answered accurately from Direct Express (also polite). Poster: lanora inc. Date: 9/11/2009 Subject: good Review: good service overall,fair price, immediately customer service and helpful on the matters i had, which was not a lot just time and contacting information. The price especially is more than 100 dollars cheaper than the transport company i've always used, and they did their best and still couldn't beat the price. Poster: Steve Date: 9/10/2009 Subject: Direct Auto Transport Review: This was my first time using a car transport company. I needed to get my daughter's car from California to Kentucky. The whole process was painless! I reviewed companies and based upon testimonials, I selected Direct Auto Transport. I went online, was quoted a reasonable price and paid a modest deposit. Two days before scheduled pick up day the driver contacted me. My daughter dropped off the car to the driver, whom she said was very polite and courteous. Four days later, the driver made contact with my daughter and drop off was made without a hitch. Car was in perfect condition! Thank you Direct Auto Transport for making the college move a little bit easier. Now if only you could transport horses as that move was not as easy for my daughter's horse! Poster: Andrew Dale Date: 9/10/2009 Subject: satisfied customer Review: We shipped our car from NC to our offspring in California. The cost was $825.00. DirectExpress subcontracted with a trucking company out of Charlotte, NC. He was courteous, kept us informed and was timely. The delivery was actually a day early. The driver waited until after work to deliver the vehicle as agreed. Personal items inside the vehicle arrived intact. There were no problems of any sort. I would use this company again. Poster: Al Date: 9/10/2009 Subject: Direct Express Auto Transport Review: Direct Express Auto transport had the most competitive rates for my shipment. Although the pickup was one day late, the driver contacted me ahead of the scheduled pickup and informed me of his delay. We were able to leave the car with a neighbor and that worked out fine. In a way it worked out better as the driver arrived in California on the same day we did. Again, he contacted me a day ahead and we were able to arrange an alternate delivery point more convenient to us. I would definitely recommend Direct Express Auto Transport for your auto shipping needs.. Poster: Jay Date: 9/9/2009 Subject: Pretty impressed with their service Review: I got quotes from quite a few carriers and this was one of the lowest. Their customer representative was friendly and the vehicle pickup and delivery was very prompt. I would use their service again. Poster: Jacque Hein Date: 9/8/2009 Subject: Truck Shipment Review: My experience with Direct Express was exceptional. I was in the trucking industry for 30 years myself so I have a certain amount of expectations from a trucking company. They were prompt, they were professional, and they did exactly what was stated to me. I would most definetly use Direct again should I need to ship my truck. I will also be a "word of mouth" advertisement for them. The price was competitive, I paid $550.00 from Texas to Arizona and the vehicle was delivered practically to my door. Thank You Direct! Jacque Hein Poster: Joshua Craven Date: 9/8/2009 Subject: excellent! Review: They were very pleasant to deal with. They answered the phone and emails right away. Driver was nice and was right on target with the time he would deliver the vehicle. They told me what number stop my car was which made it easier for me to plan my day. Overall, no complaints! Thanks again :) Poster: Bob Gielow Date: 9/8/2009 Subject: MG TD from Tennessee to Minnesota Review: This was a wonderful experience !!! On Monday, August 31st, 2009, we called "Mercedes" @ Direct Express Auto in San Anselmo, California, after a 13 day disastrous earlier experience with another company *(no need to bad-mouth them anymore...redacted). We did the contract over the phone. The next morning we received an e-mail from Direct Express that we'd already been assigned to a carrier (redacted) !!! WELL....that was wonderful, as never even experienced a call back from the prior contracted company! Less than 36 hours later (Wednesday, Sept 2nd) the seller of the vehicle calls and says, "Bob, go to your computer and look @ pictures" !!! And I find he'd taken pics of the MG being loaded and heading down the highway that afternoon.......the seller knowing how horrid our earlier trucking experience had been, had also actually driven down the freeway taking pics of the (redacted) truck heading out on the interstate !!!. Nice guy. In the following days we had phone calls from the Driver (redacted), keeping us informed of his schedule. He gave us an estimated arrival of late in the Labor Day weekend, and of course we hoped it would be earlier. On Friday night, Sept 4th, Terry, announced he was in mid-Wisconsin and would deliver the vehicle the next day. He arrived late morning on Saturday to the 'fan-fare' of neighbors and to our delight !!! We watched the unloading of the MG TD.....it arrived in perfect shape.....Terry liked the vehicle and wanted to take some pics to share with his wife and 14 year-old Grandaughter, back in So. Carolina, so Paula and I took lots of pics and forwarded copies to him. And we all made time to lunch and enjoy getting to know each other personally before Terry had to leave to make another delivery that day. SUMMARY: This was a Polar-Opposite experience to our earlier non-successful victimizing experience with a reportedly well known company. Direct Express Auto was wonderful. I've also called Mercedes today to tell her personally our satisfaction. Terry (redacted) became a valued friend. Mercedes will transfer on that information to Terry and his company....and we will do the same. Thanks Terry and Mercedes.................Bob Gielow and Paula Sullivan of Lake City, Minnesota. Poster: Frank Petrizze Date: 9/8/2009 Subject: Good Reviews Review: From the time i made contact with the transport company, i was very impressed with the line of communitation. They were very complete with pickup dates and delivery dates. I was informed when the car was picked up and when to expect delivery. The driver was very carefull when he unloaded the car. The car was received in excellent condition. I would use this company again. Yours Truly, Frank Petrizze Poster: John Date: 9/7/2009 Subject: Awesome Review: this carrier company was not only great to deal with, but very prompt in getting the vehicle picked up and delivered in a very reasonable amount of time. Customer services reps are very nice and professional. Driver was super nice. Will for sure use this transport company again. Poster: stefan Date: 9/7/2009 Subject: fast shiper Review: awesome. car was picked up within two days of order and delivered in 4 days across th us. the service was as wonderful as our first experience at the beginning of the summer. I couldn't recommend direct express enough! Excellent follow-through, clear communication, and very reasonable price. Poster: Matt Date: 9/7/2009 Subject: transport from TX to IA Review: The company's website was very easy to work with and arrange for transportation. Their prices were very reasonable and lower than most others I checked. The driver used was very accommodating and helped me out when he dropped my vehicle off. Definitely would use this company again to arrange for transport of a car. The only thing negative is that I didn't get much advance notice when the driver arrived in town. Poster: Joe Sexson Date: 9/7/2009 Subject: Long Haul, saved me time Review: I work for a bank that unfortunatley had to repossess 3 autos from out of state. The customer was willing to let us have them, but we had to work out transport. I talked to one of our loan customers that said he had been happy with this company. So I logged on and got a quote. I check various other transport services but was not near as pleased. The pick up was on time and the delivery was a day early. (redacted). Overall, the service was terrific. I would recommend this company again. Poster: Bailey Date: 9/4/2009 Subject: Overall experience Review: My Hyundai Santa Fe was picked up on time, the driver called numerous times to tell me where the car was, and when it would be delivered. the car was at my house waiting for me when I got off the plane (we travelled 5 days after the SUV was originally picked up). From WA to IL for $800 - a great price! Poster: Mark Ferendo Date: 9/3/2009 Subject: Great Experience! Review: My experience with Direct Express Auto Transport was great. I called to make arrangements on a Wednesday, they identified a driver on Thursday and the Car was picked up on Friday. Then, to really demonstrate an effective operation, the car was in my driveway the following Tuesday. Wow - talk about exceeding ones expectations. Iowa to Orlando Florida in less than a week total time - can't beat that and at the Best Price I could fine - outstanding. Thanks much for providing this high level of service. Poster: Jessica Date: 9/3/2009 Subject: It was all smooth Review: I was definitely iffy about the entire process as this was my first time. And I read a bunch of reviews. But, as I crossed my fingers and hoped for the best, I was definitely reassured as I got continual updates from the driver of where he was and when he would meet me. He was from Nationwide Auto Transport Inc. and it all went perfectly! Thanks! Poster: Earl & Karen Date: 9/2/2009 Subject: Excellent Service Review: Our experience with Direct Express Auto Transport was excellent from the very beginning to the end! I felt good with my initial telephone call to the office. They were friendly, very informative, and very professional. The price was excellent as well. Within days I was called with my driver. We met and he was very nice and friendly as well. I felt very comfortable turning my father's vehicle over to him to be transported across country. My driver kept in contact with me of his location while traveling. My father's vehicle was delivered in great shape, in a very timely manner, and my father too felt the driver was wonderful. I would highly recommend your company to others! The Better Business Bureau rated your company with an A. I believe there was an error; it should have been an A++. We are deeply grateful and appreciative and will use your company again. Thank you! Karen & Earl Poster: Tom Date: 9/2/2009 Subject: Fast and Caring at a good price Review: Both the team at Direct Express Auto Transport and the Driver (redacted) were extremely pleasant to work with and gave a true sense that they not only cared about my business but took interest in why I was shipping my vehicle. The braking (stop) light switch/wiring malfunctioned on my daughter's car just before returning to college, so we didn't want to drive it on the highway for the 186 miles, especially since the price to ship, from Direct Express, was very reasonable. Immediately after getting back to her apartment, at school, my daughter got a job interview for a part time job. To take it she would need her car up there and repaired ASAP. Direct Express took the Order Wednesday Evening and had a carrier arranged Thursday. They arrange to pick up the car at the time that was convenient for me, which happened to be Friday evening and in the rain. The Driver, that pick up the car, was planning to put the car on the “Big Truck” that evening but then decided to keep it on his “Little Truck” and deliver the car himself. He delivered it early enough the next morning, Saturday, which my daughter was then able to get it to the mechanic and fixed the same day. (Wish the repair bill was as reasonable as the shipping cost.) Poster: Cheryl M Date: 9/2/2009 Subject: Review Direct Express Review: I had a very favorable experience with Direct Express Auto Transport. It was very easy to obtain the quote online and then make the reservation for the transport online also. I also telephoned the company with some questions and the people I spoke with were very pleasant and helpful. I had done a lot of research into transport companies and I found Direct Express to have not only a good rating but also low pricing. I received a confirmation by email immediately and within an hour was assigned to a trucking company, also verified by email. I made the initial contact on a Tuesday and I was contacted by the trucking company on Thursday to schedule pickup for Friday. The trucking company gave me a two hour window of when they would arrive and they did arrive within that time frame. The driver carefully inspected the car for any previous damage and was very careful and professional in loading the car onto the transport truck. He told me the car should be at the final destination by Monday. The vehicle was picked up in Illinois and delivered to Nevada. The trucking company did indeed deliver the vehicle to Nevada by Monday evening as promised and in the same condition as when it was picked up. I was very pleased that the whole experience took less than a week and cost a total $675.00 which was much less than the competitors I had researched. This is basically the same review I submitted to the company and they asked that I submit this information to this review site for a $10.00 credit on my deposit. The credit did not affect the content of my review; only that I took the time to submit it. I would recommend this company to others. Poster: Nidhi Tomar Date: 9/2/2009 Subject: Professional and good at their job Review: I used this service second time in 6 months. These guys are professional and good at their job. Last time we transported our vehicle from PA to MN and this time from MN to CA. They were great both the times. Customer service, drivers all are good guys who know their job well. Thank you guys!! I recommended Direct Express Auto Transport to many of my friends. If I need to transport my vehicle again it would always be Direct Express Auto Transport. All the best!! Nidhi Poster: Tina Date: 9/1/2009 Subject: Great Auto Shipping! Review: We got my classic mustang shipped from Louisiana to Nevada, not only was the price great compared to some of the other quotes I got, but the car was picked up and dropped off on time. Our driver was very knowledgeable and just generally a nice guy! This was our first time shipping a car and it was a wonderful first experience. My car is very very important to me and it got to it's destination in the same condition as when I sent it off! Poster: Scott O Date: 9/1/2009 Subject: Great Experience Review: I was hesitant to transport my vehicle because I had a bad experience from another company in the past. I must say that I am very pleased with the service (both the promptness and friendliness) of the driver and the low price I was billed. My vehicle actually arrived with perfect timing as it arrived only a couple hours after I arrived and gave me plenty of time to relax after driving my other vehicle 1000 miles to my new destination. I will use Direct Express Auto Transport in the future. Poster: Steve Batill Date: 8/31/2009 Subject: Direct Express AT Review: This is the second time we've used Direct Express and each time the service has been excellent. We made these arrangements from Europe and the staff was very helpful in dealing with us. The drivers have been interesting and a pleasure to deal with. I will use them again without hesitation. Poster: Steven Date: 8/31/2009 Subject: Good service and expedited delivery Review: After reading the reviews on www.transportreviews.com I decided to get my car shipped from the east coast to the west coast and ended up choosing Direct Express Transport. I'm very pleased with this service. They quoted a 10 day time frame to a move an antique auto, but they delivered it in 7 days. I was so happy to receive my car a few days earlier than the date promised, and it arrived with no damage. The service was professional and polite. I can say that I would use it again. I definitely recommend this service! Poster: Aignee Dixon Date: 8/31/2009 Subject: My experience with Direct Express Auto Transport Review: I am an up North native who attends school in the south. My car is not in the best running shape and I knew it wouldnt be up for a 9+ hour drive so I decided to get it transported direct was the cheapest and most up front company I discovered while doing research on the web, and they also received an A+ from the Better Business Bureau, which eased my anxiety as a first time car shipper. The date I requested for my car to be picked up was the day it was actually picked up!! Aug 11 (tuesday), around 1 pm they picked up my little car, and by 8 am the next morning, it had reached its destination. I was very satisfied with their prompt service and I do plan on using Direct Express in the future as well as suggest it to anyone I know who is looking for a auto transporting company. Thank You very much Direct Auto Transport!! P.s. did I mention they oonly charged $350.00?? yeah most companys charge around $600.00, but D.E.A.T., only required a $150.00 (refundable) down payement!! Poster: Fred Trasport Date: 8/30/2009 Subject: 1953 Buick Shipment Review: I have experience with two other automobile shipments with other carriers and the service that Direct Express Auto Transport provided was far superior to the others. Their performance far exceeded my expectatons and I would highly recommend them to anyone who needs to ship a vehicle. My car was picked up on the first available day and was delivered to me in excellent condition ( a little road dirt but otherwise okay) in four days, more than reasonable from Wisconsin to South Carolina. I firmly believe that it would have arrived sooner had it not been over a weekend. The driver was very conscientious and kept me apprised of his whereabouts and expected delivery time. I know he was on the road very early that morning and was delayed with another delivery, but despite that he delivered my car at 8:00 PM as promised, as he knew I work out of town and had to leave the following morning. From an extremely satisfied customer, GREAT JOB DIRECT EXPRESS!!! Poster: Coleen Date: 8/30/2009 Subject: Simple Review: I submitted an on-line request on a Monday morning. By Monday afternoon, my car had been assigned a carrier, I had spoken with the carrier and my car was picked up the next day! My car was transported (redacted) and they were fantastic - my car arrived one day earlier than I did and they were very accomodating and held the car for me until I arrived and then they brought it to my door. All times that were quoted to me for pick-up and delivery were adhered to, the drivers were very friendly and the customer service people were great! No complaints or concerns! No stress! Poster: J. N. Date: 8/30/2009 Subject: Car Transport Review: I went on line and checked out Direct Express with Transport Reviews prior to asking them for a quote. I probably asked for and received around 20 quotes total and talked with a lot of extremely nice and helpful people. The kinds of comments I read about Direct Express fit my needs and they sent me one of the lowest prices with a high number of good reviews, which was a necessary condition for me. They picked the car up on the 1st day I gave and delivered it on the day the driver said he would deliver it. It arrived in excellent condition. I have recommended Direct Express to another person who requested the name of the broker I used and I hope they have the same great experience that I had.. Poster: Michael R. Brennan Date: 8/29/2009 Subject: Great service Review: I would highly recomend, your service to all. Including family. Your sevice was there when my wife and I were in a bind, First to get the car picked up on time. I got my wife a new car and I was able to pick it up the very next day. Second the car went to my son, and he was starting back to collage 2 days after the car was delivered. PERFECT. Thank you all for a GREAT JOB WELL DONE, Mike Brennan P.S. no compensation is asked for again, GREAT JOB Poster: LaWinifred A Norwood Date: 8/29/2009 Subject: Great Job!!!! Review: Direct E.A.Transport (redacted)put me at ease transporting my CTS Cadillac (Kitty) I call her!!! The price was within my budget which was a blessing in it's self.THANK U You Guys ROCK!!!!! From VA to CA A very HAPPY CUSTOMER. Poster: david zonies Date: 8/29/2009 Subject: overall Review: All contact people were well informred. Every contact was good. We were kept up to date by drivers. Very happy with the service and intend to use again. We changed delivery location (same zip code) on the fly without problem. Poster: Lester Curnow Date: 8/28/2009 Subject: Transport experience Review: Everything went smoothly.....the vehicle was picked up the day after the order was taken. The driver was very courteous and the equipment was in excellent condition. It arrived in California in 7 days as promised. The service was outstanding and the price was reasonable. I would use your services again and recommend youcr ompant to anyone wanting fast service and very competitive pricing. Poster: Robert Date: 8/28/2009 Subject: Direct Express Auto Transport Review: I don't normally do surveys but I was going to send you all a thank you note anyway. I have to give a bit of background on the vehicle that was transported. It was at a custom shop that we had been having issues with, they had the car for TEN months! It''s my son's car, and he is deployed in Iraq right now and wanted me to get it back for him. Anyway, I called (redacted)my assinged transport and told them the issue and wanted him to let me know of any attempted cancellations or delays from the guy he was picking it up from, which DID occur on the Friday of scheduled pick up, which made it the second time that happened! (redacted) Anyway (trying to keep it short) (redacted) they understood the issue, allowed me to call and bug him multiple times, he stayed with it, eventually made the pick up, and was just awesome about the whole thing! I would highly recommend you all for setting it up, and (redacted) for helping us out! It's hard to do business with a business online, because you don''t really know anything about them, I used your business based on your BBB rating, and I was more than pleased! I was so pleased with (redacted), I gave him a pretty generous tip! Poster: S. Mazurek Date: 8/28/2009 Subject: car delivery Review: The custonmer service was excellent, from start to finish the ladies explained all the details of transporting my daughters car back to North Carolina. The actual transport company used was (redacted) transport, the driver was (redacted). They called us one day before pick-up, then the driver called us when he was about 1 1/2 hours away. At the other end we had one day notice again, and (redacted) called us with a two hour window when he was going to be dropping off the car. Everything was fine. (redacted) Poster: Victor Scapicchio Date: 8/27/2009 Subject: Direct Express Review Review: I am most impressed with the level of efficiency, professionalism and knowledge in which the team of workers at Direct Express have handle the transport of my vehicle first from Florida to Massachusetts and back to Florida. I chose to have the same company bring my car back because I knew I could count on them to take care of it and keep me posted along the way as to the whereabouts of my vehicle. I am very pleased with their overall service and I would recommend them to anyone who may be thinking about transporting his or her vehicle in the United States. Poster: Henry Sims Date: 8/27/2009 Subject: Vehicle Delivery Review: Great pick up and delivery! Pick up was relatively on time and delivery contact was made prior to acceptance. Vehicle in good condition. No problems throughout the process and much cheaper than other companies for the same thing. Poster: Richard Winkler Date: 8/26/2009 Subject: OUTSTANDING! Review: As I just received a 1965 Mustang for my next birthday while visiting Florida I was very concerned as how to transport my new toy safely to Kentucky. I had never used a carrier before but when I found Direct Express online I felt a little better as they have BBB rating and fully insured plus enclosed carrier which I utilized. I made an error when setting up transport on line but when I called Direct Express I was very pleased as they were EXTREMELY helpful and very professional. Sure enough, my baby was in Kentucky two days later. The driver was very friendly and courteous plus professional. He treated my vehicle like it was his own. There is no doubt that Direct Express will be my transporter of choice for all additional trips for "Ruby" Poster: Marc Anderson Date: 8/26/2009 Subject: Excellant Review: I did a lot of pricing and initially chose a different company that had a great website, complete with excellant referrals, and good prompt, initial phone service. (redacted) I found a website that recommended Direct and after more extensive checking i found their credentials to be valid. My auto was delivered on time as promised and very promptly. The cost was more but service and honesty was/is excellant. I WILL DEAL WITH THEM for any future transactions... Poster: Rebecca Date: 8/26/2009 Subject: Right on time Review: At first, I placed on order to different transport company called (redacted). They picked up my car and said it would take 9 day to deliever from IL to CA. Then they called me on 6th day or so said it is still in IL. Their truck is broken and they could not carry the car to CA. Why didn't they call earlier!! So I started to look for other transfortation company and I found Direct Express Transport. Customer service were very friendly. I called on Saturday and driver picked up the car on Monday. It arrived in 6 days. They also called about 3rd day and day before arrive. I was very happy with the service and rate was cheaper than road runner. I would definitely use again if I need to. Poster: Stergio Siabanis Date: 8/25/2009 Subject: Good Service Review: The serivice was quick and reliable. Submitted my request online and the next day they got back to me with my info and in a couple of days later my car was at my door. First time using this service so I was alittle nervous but the car was in mint condition and with the exact miles from the dealership. Nothing missing in the car and would keep there number to use this service again. Poster: Diane in Massachusetts Date: 8/24/2009 Subject: great experience Review: I chose Direct Express Auto Transport because of their BBB rating. The charge was $1000, about $100 more than some other companies I received quotes from, but I found comfort in the BBB rating. I shipped my daughter's car from Mass. to Arizona. The driver was prompt and friendly. I mailed a care package to my daughter on the day her car left Massachusetts and the car beat the care package by 2 days! I anticipated at least a 5 day delivery, but the car arrived in Arizona 3 days after pick-up. There was no damage to the vehicle. I would recommend Direct Express Auto Transport to anyone shipping a vehicle. Poster: Monica G Date: 8/24/2009 Subject: This was my first time transporting a vehicle Review: I was a bit leary from things I have heard from others, howevver I reasearched several companies and chose Direct Express, it turned out to be a very smooth transportation from beginning to end. Would use again without any hesitation. Poster: David Thompson Date: 8/24/2009 Subject: transport from VA to CA Review: I picked this company because of their great reviews on the web and their location in California. I was apprehensive because this vehicle was being purchased sight unseen and had a custom flame paint job. I needn't have worried. The driver who picked up the vehicle was extremely careful in loading it. The trip across country (VA to CA) took only 7 days. The driver called me 3 times as he got close to my location to keep me informed. Upon arrival at my home he took the utmost care in unloading it. The truck was perfect, not a mark on it. I was also impressed by the cleanliness of the car carrier and the courteousness and professionalism of the driver. I recommend this company very highly and would use them again. Poster: Joseph Date: 8/23/2009 Subject: Evaluation of Car Transport Review: - The driver is nice and professional - The car was delived in good condition as when it was picked up - The number of days after the first available date the car was pick up was 3 days. This is good so we can plan our own schedule such as we need to flight to some where (in my case). - The customer service is also nice and friendly. They are there any time we need to talk to. Great service!. - The price is reasonable. - Overall, I am very happy with your service and delivery. I definitely will use your service again and will refer you to my friend. Thanks for your service. Poster: Lin Date: 8/23/2009 Subject: Review Review: I placed my order at 9:30am & received notice from the driver he was picking up my vehicle at 4:00pm the same day!!! I felt that was incredibly quick service. The driver kept me informed as to day & time of delivery so I could keep other appointments. I was very impressed with the competitive cost, promptness, courtesy, & knowledgeable service. Poster: Donald C. Date: 8/23/2009 Subject: Arizona to Washington, DC: Competitive Price Quote and Exceptional Serivce! Review: I was interested in getting my MB CL55 from Arizona to Washington, DC. I inquired and requested quotes online for the transport of my auto. I received several quotes/offers and found Direct Express Auto on this site. Direct Express Auto turned out to be the best find on the internet for this type of service. I received quotes in the $1000 to $1200 range. Direct Express Auto price quote that was provided to me at $825; which was far under all their competitors by altleast $250 dollar!! I must say I was a bit skeptical of this but Ashley (the customer service rep) was great and assured me that the car would be delivered safely. She was poilte and listened/answered all my questions for someone doing this for the first time. My car quote and delivery was given a 5-10 day window. My car was picked up immediately and delivered in 4 days!! The delivery was early. (redacted) Besides arriving very dirty, I guess from a coast to coast delivery, the overall experience was great! I am pleased with the service provided by both parties and would use them again! Poster: Maureen Date: 8/22/2009 Subject: Very Pleased Review: Our vehicle was delivered by a courteous driver. Customer Service was always helpful and knowledgeable. Price was fair and less than another well rated site. Highly recommend Auto Transport! Poster: Maria Date: 8/22/2009 Subject: Review Review: This was a very good experience with Direct Express Auto Transport. The customer service was always responsive to my phone calls and the truck driver was always accesiible by the phone. I could negotiate the pick up time according to my schedule and had no problem with delivery as well. If needed, I will definitely use their service again. Poster: Jennifer S Date: 8/22/2009 Subject: Couldn't believe how easy it was. Review: This was my firs time shipping a car, so understandably I was nervous about it. When I called Direct Express they answered all of my questions and were reasonable about it. Unlike some other shippers I talked to who told me they could get my car from PA to FL in 2 days, Direct Express told me about 5-7 days, which is exactly what it took (closer to the 5 day mark.) That other 2-day shipping company told me not to go with a broker because you car could sit around for weeks and not get picked up or the carrier could flake out and never show up etc. Well, after reading bad reviews of the 2-day company, I saw that Direct Express got an excellent grade from the BBB and on other sites. After all of my research I realized most everyone is a broker at some point, like if the cargo company can't/doesn't cover your particular route they will hire it out to another carrier anyway. So I decided to go with DExpress, because they were one of the largest companies, have a good reputation, and seemed reasonable. Plus, because they are a larger company, they have later hours which means I could call them after work and someone was always there to answer the phone. The carrier (redacted) were great shippers. They kept in contact with me, and gave me advance notice when they were delayed b/c of other customers who hadn''t been around to pick up their cars, which pushed my delivery day back a day (but it was still on time. Otherwise they would have been early). My car was in great in condition upon arrival, and Susan and Bob were very nice and professional. The price of my transport was $625 total, with $475 going to the shippers. Overall the time from booking to getting my car was within the timeline I had expected, and which I was told it would be done. I was told that my car would be picked up within a week of my earliest date, and it was actually picked up the day after my earliest day. When I asked for the insurance info for the carrier, a customer service rep from Direct Express gladly sent it to me right away via email. Overall, if I had to ship again, would definitely use these guys. Poster: Bob Date: 8/21/2009 Subject: An absolute pleasure to deal with ! Review: Are you worried about moving your toys across country? Would you like a fast, easy, and affordable delivery option? Then this is the service to use!! Two thumbs up. Poster: Maria Date: 8/21/2009 Subject: Great Shipping Company Review: I have used another car transporting service and it can not compare to Direct Express Auto. On the day that I called to schedule the pick up with them, my car was picked up that afternoon. I had it transported from Oregon to New York in 6 days. The other place that I used transported a car from New York to Florida and it took 2 to 2 and a half weeks. I will definitely use Direct Express Auto again. Poster: JackB Date: 8/21/2009 Subject: Kia Soul Review: This is the second time that I have used Direct Express Auto Transport. Each time I have found their prices to be clearly the best as well as their service. I am extremely particular about my automobiles and each case the whole process was perfect from start to delivery. In this case, I shipped my brand new 2010 Kia Soul from Southern California to Atlanta. The car arrived safely with no damage. The driver arrived on time and was extremely efficient in unloading the car and the paperwork. I highly reccomend Direct Express Auto Transport to anyone who needs to ship their car at a most reasonable price. Poster: Jessie Date: 8/21/2009 Subject: great experience! Review: Mike was great. Fast on communication and car delivery to the Bay Area. The price was great and I would highly recommend the service to anyone needing car transport. Poster: Brian Date: 8/20/2009 Subject: Thanks for your excellent service! Review: Among so many vehicle transport company your price was the best (Only $600. Some company gave me a quote as much as double of your price) and the service was way beyond than my expectation. I think I was lucky to pick you to transport my vehicle from Chicago to San Francisco (redacted). My car was picked up on Wednesday afternoon and it was delivered on Saturday afternoon on time as promised. Wow, amazing! Best price, fast delivery, what else do I have to count on? I would like to express my appreciation again to your company, your representative, Jenny and the driver, Mark. Thanks. Brian Poster: Troy Date: 8/20/2009 Subject: Shipping car from VA to CO Review: The company that picked up the car was (redacted) prompt and returned all of my calls. They picked up the car on the date and time given and delivered the car to my home a day before the time given to me but called well in advance to tell me they would be earlier. I check three other companies and this company was the cheapest by 200-350 dollars. I would recommend and use them again if I needed to ship another car. Good Job no issues or complaints. Troy Poster: Art Fino Date: 8/20/2009 Subject: Shipping Experience Review: My overall experience was excellent. From the time of the initial call, I received prompt and courteous service. My vehicle was picked up on time and delivered as I requested. The vehicle was picked up at the designated address and delivered to my door. The documentation was accurate and all check points were carefully scrutinized. I am very pleased with this service. Poster: Dwight Jones Date: 8/19/2009 Subject: Transport Service Review: (redacted) I needed my car transported from Norman OK, to Forestville MD. It was pick up on time and Big Ali (the trucker) delivered it one day early, no damage to the car and I got a great price on top of all that, so as for me, it was a great deal all around and I would do it again. Poster: J Robinson Date: 8/19/2009 Subject: Would def use again Review: Car was picked up in middle Georgia on Wednesday night and was delivered promptly on the following Sunday morning in Oakland, CA. Did the two drivers sleep?? Albeit a little dirty, car was in good shape. I probably would bargain for a top deck if you''re looking to keep the paint job. Excellent job guys! I even left a few items in the back seat and trunk, and all were there when the car was delivered! I was most impressed with how quickly I was contacted once I made the car available. On the first day, I was contacted so quickly that I had to deny the driver. Direct Express didn''t seem to mind, so they rescheduled me in for the next day. Poster: Laura Pinsonneault Date: 8/19/2009 Subject: Great experience Review: Shipping an automobile can be a little nerve wracking, especially a brand new vehicle. However, Direct Express made everything so easy. We were assigned a truck promptly, we were even able to move up our pick up date, no questions asked. Our truck arrived earlier than expected. It was a little dirty, but that was to be expected after being on an open truck for 4 days. We would definitely use them again. Poster: Jim L Date: 8/18/2009 Subject: experience Review: Overall a good experience. We have used your service multiple times. Poster: james jankowski Date: 8/18/2009 Subject: Great service Review: The customer service young ladies where very helpful and knowledgeable. The pickup went great and the car came in 3 days looking just as good as when I loaded it. Great company direct shipment no drop points which is important, that is where bad things happen to a car. The driver was professional and on time. Thank You Poster: Jerry Hartley Date: 8/13/2009 Subject: Direct Express Auto Transport Review: Everything went exactly as advertised. Pickup was precisely on-time. Delivery was much faster than expected. Communication was excellent. The vehicle is a full-sized pickup truck with canopy and was transported and delivered 1200 miles in 24 hours. The $675 price was the best of several companies contacted. I would use Direct Express Auto Transport again and would recommend them to my friends. Poster: Trish Date: 8/12/2009 Subject: This was so easy. Review: I've ordered pizzas with more difficulty than having my car shipped from Dallas to northern Colorado. I placed the order on-line with Direct Express and a driver/transporter was assigned within an hour. Ron, the driver, was courteous and prompt on both ends despite the weather being awful during pick-up and delivery. I received my car 48 hours after it was loaded on Ron's truck and less than five days afterthe initial order. Cost of transport was very affordable. An excellent experience all around. Poster: Mae Choiniere Date: 8/12/2009 Subject: excellent experience Review: I had my car shipped from Mass. to AZ. The car arrived a day ahead of us and the driver kept it at his place till we arrived. The service was great. Also the price was lower than others I contacted. The driver was a very friendly guy and knew what he was doing. The car arrived in the same condition as it was when sent. Very good. I would recommend the company to everyone. They are honest and reliable. Mae Choiniere Poster: Peter Moraga Date: 8/10/2009 Subject: Good service Review: This was a very positive experience. The driver knew exactly what to do, I felt confident in the knowledge and experience. I would highly recommend this service. Poster: Travis Mularz Date: 8/10/2009 Subject: classic car delivery Review: My experiences with Direct Express Auto Transport was great. The ladies on the phone were very knowledgeable and helpful with my questions and in the process to make sure the vehicle was shipped as soon as possible. Also, when the vehicle was delivered the individual delivering the vehicle was friendly and answered any of my questions. Poster: Naresh Date: 8/10/2009 Subject: Quick and Simple to transport car Review: I ordered online, truck got assigned next day and picked up following day. Prompt pickup and delivery. Will use it again if required. Good work.. thanks Poster: Richard Kihlken Date: 8/9/2009 Subject: Transport of VW Thing Review: Our VW was picked up right on time in Ohio. They called the night before and then again when they were 30 miles out for delivery here in Texas, and we arranged to meet them at a local shopping center lot. Our neighborhood is a tight fit, so it was our request to meet at a nearby lot to make it easier to off load the vehicle. The car was shipped in an open container, and there was no damage to or marks on the vehicle. The price was right and was much cheaper than us driving from Texas to Ohio and back to get the car. Poster: Karl Date: 8/9/2009 Subject: Great Experience Review: Great Experience. I had to move the original date earlier. They handle it without a hitch. Pickup on time and drop off was very prompt. Four days from LA to ATL. Driver was very nice and contacted me throughout the shipment. Car in perfect shape when delivered. Excellent Company and Great Service. Poster: Charles Stanton Date: 8/8/2009 Subject: Excellence in customer service Review: The cost is not the lowest that you might find but the service is worth the extra few dollars. My car arrived over 1200 miles away in perfect condition and ahead of schedule. Everyone was so professional and friendly. This could easily be a stressful aspect of any move but Auto Transport Direct made it simple and easy. I couldn't be more pleased. Poster: Ray Nelson Date: 8/8/2009 Subject: Transport of 68 cutlass Review: Excellent job ! Initially tried to use (redacted), the guy was totally unprofessional, put me off twice. Glad I found your service on the net. Total professionals all the way around and 125.00 dollars cheaper. David was in contact every step of the way and on time. Thanks again. will use you on the next car purchase and let others know of your service. sincerely, Ray Nelson Poster: Mike C. Date: 8/8/2009 Subject: TRANSPORT VW PASSAT Review: We transported my Mom's 1999 VW Passat from Arizona to Maryland. We were contacted on the week of the promised date and arranged for the location and time for the pickup of the car. We were pleasantly surprised to here from the hauler a full week ahead of the expected time. He confirmed the address and location of the delivery and gave me an expected delivery date. On the date of the delivery he contacted me again to give me a time window for the delivery. We also discussed a location that we were both familiar with to enable him to have enough room to unload his truck. I was unable to be there for the delivery, but my Mother and daughter met the driver. My Mother and daughter told me he was professional, curteous and respectful. The car was delivered with no apparent damage due to the transport. Overall, we are very satisfied and would use Direct Express Auto Transport again when we need to ship another car. Poster: M. Araujo Date: 8/7/2009 Subject: Car shippment Review: Hello, These folks were great, on-time and very nice to us. They secured the car very well and delivered it perfectly. We will definately use the service again. Thanks a lot, Poster: NOSA OMOREGIE Date: 8/7/2009 Subject: Rating of direct auto transport Review: The shipping of my vehicle from Texas to California was very much on time and professionally handled. The price of the shipment was very reasonable compared to other agents I contacted. There was no damage to my to my vehicle, and everything was intact when I received it in my final destination. I will for sure recommend auto transport to anyone who will want transport their vehicle. They were very reliable and professional in their dealings and transaction with me. Please keep up the good name and the good work. Poster: PHIL BENTLEY Date: 8/7/2009 Subject: DELIVERY OF LOTUS Review: Driver was very proffessional and always kept me updated with times and his whereabouts, he was also very pleasant and complimentry when he arrived and took extra time and care taking the vehicle of the transporter.Would definatly use again. Poster: nk Date: 8/7/2009 Subject: Car move Review: I will use this comapany only in future. I already recommanded to my friends and family to use this company in future use. Driver was very nice arrived to pick my car on time and delivered my car on time. Poster: Fahad Date: 8/6/2009 Subject: Excellent Service Review: It was my first time shipping a car from one state to another. I did an extensive search to find a transport service since I heard a lot of horror stories regarding cars damaged during transportation and really bad customer service. I decided to use Direct Express Auto Transport because of their A rating with BBB and positive customer feed back. My car was delivered earlier than the promised date in excellent condition. I was given A+ service and will highly recommend their service to anyone. Poster: John Westrick Date: 8/6/2009 Subject: Wonderful! Review: Very reasonable..driver was exceptionally pleasant to deal with. Because of this experience I have signed up to use this service for 2 more cars to be moved across the country for us. Thanks! Poster: Judy Epstein Date: 8/6/2009 Subject: car transport Review: they delivered the car in the days that was quoted. Car was in good condition lowest quote of 700 there and return was 825. Friendly service gave a good timeline of events. Poster: Neil Tigner Date: 8/6/2009 Subject: Fast and Convenient! Review: I had a great experience with this company- they responded quickly to all of my questions and concerns, and the shipping was much faster than I expected! The driver was even able to accommodate a last-minute change in dropoff location, and did so happily without any issues. I would definitely use this broker again for moving my car across country! The price was also excellent...much lower than that quoted by any other companies! All these things combined to make this a great experience, and much more pleasant than I would have guessed it could be. My car arrived in great shape, and the whole experience couldn't have been easier. Poster: Syed Date: 8/6/2009 Subject: Vehicle Shippment Review: It was my first vehicle shippment experience from this company and it was excellent. They shipped the vehicle on time and the rates were lower than the other companies. I received the vehicle in good condition. Great customer service. Recommend to everyone. Poster: Jeanne Date: 8/5/2009 Subject: Great service Review: Every aspect of this vehicle move was handled professionaly and with ease. The communication between all parties was exceptional. The move was accomplished with ease and the vehicle arrived in California on time. We cannot say enough about the driver, Leon, and his concern for coordination of the move and for the safety of the vehicle. I will definitely use this service again and will recommend this to anyone that needs to move a vehicle. Poster: Stephanie Hardy Date: 8/5/2009 Subject: auto transport review Review: Our vehicle was picked up in Utah, and delivered to California. After calling several companies to get quotes, we chose this one because we were satisfied with the knowledge and professionalism with which our questions were answered. After we agreed on price ($600) and contract terms, our car was picked up the next day. The driver was very knowledgable about vintage cars, which gave much added assurance! Poster: David Date: 8/4/2009 Subject: Enclosed Transport, Honda S2000 Review: Shipped a Honda S2000 from California to my son in Pensacola, Florida on July 19, 2009 . Direct Express Auto Transport is a broker and within a few hours of my placing my order, got a call from them to inform me they have sublet my order to (redacted). They gave me (redacted) phone number as well as the cell # of the driver assigned to pick up my car. Driver kept in contact on his way to pick up the car. An hour or so before arriving in Pensacola, he also contacted my son. Service was excellent. Driver named Slav (originally from Ukraine) was friendly and took note of any dings/scratches before loading the car. Direct Express is on the higher end, though. I paid a total of $1,550 for an enclosed transport, $150 deposit and the rest payable in FL. (redacted) what's important is that my son's car arrived in FL in 5 days undamaged. Poster: Tom Date: 8/4/2009 Subject: Great Service Review: I've used Direct Express on another vehicle prior to this move and didn't hesitate to use them for a couple more cars I needed moved across the country. The car (1985 Mercedes) on this order was not running and unfortunately the key they had didn't open the trunk where the battery was to jump start it so they had to manually load the car - they charged me a bit more, but it wasn't a big deal. Since the car wasn't running I had a change in plans of the delivery address along the way - it didn't phase them one bit. The car arrived earlier than expected, and they even dropped it off at a local auto mechanic shop without me even having to be there. Everything when smoothly and they are very cooperative when plans change - I highly recommend their service for any vehicle move. Poster: Karl Roberts Date: 8/4/2009 Subject: Delivery Review: Albert went above and beyond to get my car delivered, somewhere in transit the battery shorted out. He jumped started it, followed me home and drove my other car back. Poster: G Taylor Date: 8/3/2009 Subject: Excellent move! Review: Price of $375 for 430 mile move wasn't the cheapest or most expensive, but I felt it was a reasonable amount. I was in contact with the driver from before the car was picked up until delivery. Driver was very accomodating, including stopping at my work site on the way for possible delivery that didn't work out and then continuing on to my home (no tag on car, so couldn't drive it). I'd definitely go with Direct Express again if I need car transportation! Poster: Jim D Date: 8/2/2009 Subject: A Great Experience Review: The estimated and actual cost was $500 for transportation from Chicago to Dallas . Communication was excellent and accurate. The car was picked up 24 hours after placing the order and delivered 48 hours after pick up. I was in touch with the driver (Terry)by phone and knew when he was picking up the car and when it would be delivered. All parties were friendly, helpful, and professional. I can recommend them without hesitation and hope to use them again in the future. (redacted) Poster: alex carlino Date: 8/1/2009 Subject: best transport company Review: I Highly recommend using this company. I got my car in 6 days, shipped from Ohio to California. Simple, ontime and affordable.The driver made contact on pickup and delivery neither of which i was present for but still made everything very easy. Poster: Don V Date: 7/30/2009 Subject: Direct Express Auto Transport Review: I bought a car from a fellow in California and had it shipped to Lewiston NY. The whole shipping experience was very professional from the Quote to pickup of vehicle to the delivery in New York. It was done in a timely fashion and with zero damage to the vehicle.The price was cheaper than others I contacted. I will use their service again if the occasion arises. Don V Poster: Greg Date: 7/30/2009 Subject: Pick up and Delivery process Review: I was very pleased with the delivery of my vehicle. Direct Express was very helpful in setting up my pick up and delivery. The carrier used was also very helpful in when I called to check status of my delivery. Driver was very coutious and helpful during the delivery process. I have already recommended Direct Express when asked about the service. Poster: Rita Brackett Date: 7/27/2009 Subject: delivery of a car Review: I had a great expeience in speaking with the ladies in the office they were very very helpful and answered all the questions that I had. They did not get aggravated when I called again to reconfirm all the information with them again. They contacted the location of where the car was and worked all the details out with her and then called me back to let me know that we were on schedule for the p/u. I had the driver call me as well to advise when and what time the car was picked up what the estimated time frame would be for the delivery of the car. The trucker was in constant touch with me and my husband to give us updates which was a very nice touch. And when the car was close to the area of delivery he called and gave us a location to meet him to p/u the car because he would be unable to get to my house to deliver the car. The trucker called but we were unable to get to him at the moment but he waited until my husband to get to the location and pick up the car from him. It was a great experience and if I would need to move or have anything hauled from any where again I would no think twice in using your company again. Thank you for yout outstanding service and keep up the good work. Have a great day. Best regards Rita Brackett Poster: samantha greene Date: 7/27/2009 Subject: Excellent service Review: I was totally pleased with the complete service offered by Direct Express Auto Transport. They were helpful and knowledgable from the begining and set everything up without a moment of hassle. The car was delivered early (5 days) from pickup in California to Alabama. The delivery driver called the day before to let me know he was arriving and then the day of to let me know an ETA. Service was professional and easy. I even transported some items in my car and they were received without any problem. The price for cross country transport was way below any other quote I recieved. All in all I was very happy with the service and would recommend this company to anyone who needs car transport. Poster: Baju Hari Date: 7/27/2009 Subject: Great Service Review: Great service, and reasonable charge! Great service, and reasonable charge! Great service, and reasonable charge! (redacted) Poster: Judy H Date: 7/26/2009 Subject: Direct Auto Transport Review: I had a great experience. I had used them once before. They have the best price around. Both times I was already at my destination and they had to pick up the vehicles with no one there. The key was the tricky part. There were no issues. They were very timely. It's never as fast as the customer would like, but as a business, and considering there are no two start and end points alike; each shipment has to be individually set up. Nothing is routine. I would definitely use them again. Considering my tolls and the gas, it was great. Poster: Sean Date: 7/26/2009 Subject: Excellant Services Review: I've moved three times over the last 3 years and I've used Direct Auto Express everytime to transport my car. Their rate is reasonable and the services are prompt. I have nothing but commendation for Direct Auto Express Poster: Nichole M. Date: 7/25/2009 Subject: Satisfied Customer Review: I would recommend Direct Express Auto Transport to anyone looking to ship their vehicle. When I first called customer service, they were very friendly and knowledgeable. They were also able to find a carrier for my car on the exact day that it was available for transport. The carrier that Direct Express Auto Transport found was excellent and was able to deliver my truck in exactly seven days, which was a couple of days earlier than expected. I had used a different auto transport company in the past and was only moderately satisfied with them. But with Direct Express Auto Transport, I was extremely happy with every part of getting my vehicle shipped across the country. Poster: PAUL HARRELL Date: 7/25/2009 Subject: MY EXPERIENCE WITH DIRECT EXPRESS AUTO Review: MY EXPERIENCE WITH DIRECT EXPRESS AUTO TRANSPORT,WAS A GREAT ONE! FROM THE MOMENT I CALLED IN,TO THE TIME MY CAR ARRIVED WAS A WONDERFUL EXPERIENCE.FIRST OF ALL I COMPARED RATES,THEY HAD THE BEST I FOUND,PLUS I LIKED THE FACT THEY WERE BETTER BUSINESS BUREAU RECOMMENDED.THEN THERE WAS THE ACTUAL TRANSPORTER,THEY KEPT IN TOUCH WITH ME EVERY STEP OF THE WAY,EVEN GIVING ,ME THEIR CELL NUMBER.THEY EVEN GOT THE CAR TO ME EARLIER THEN I EXPECTED. I WILL BE USING DIRECT AGAIN IN THE FUTURE!!! Poster: Jerome Date: 7/25/2009 Subject: Satisfaction Review: What a great crew from start to finish. Freindly and extremly prompt service. I had just brought a new home and flew into Charlotte and picked up a rental because I thought I would have need for one for a few days. Driver called me that evening so that he could drop my car off the car next day. When he found out that I had a rental he brought the car that night so that I could return the rental that same evening! How cool is that? Poster: Jen Date: 7/24/2009 Subject: Excellent transport! Review: It's great to find a company you can trust with precious cargo. I would recommend this service to anyone. The car arrived in perfect condition, I had no worries about the delivery. Poster: James Date: 7/24/2009 Subject: Review Review: Direct Express Auto was Great! They understand what customer service means and work hard to satisfy their customers. My car was picked-up within one day and arrived in Alabama two days later in the same condition as when it left Colorado. My friends in Alabama were impressed with the driver, Tom (redacted), who was polite and friendly. I would use them again and recommend them to anyone! - James Poster: Jill Webb Date: 7/24/2009 Subject: Direct Express/(redacted) Transport Review: My elderly mother needed to move back to New Hampshire so my sister could care for her because I am in a wheelchair and could not keep up with the full time demand. My husband was planning to drive her van from Florida to New Hampshire but at the last minute couldn't get the time off from work. I searched the internet for a price quote and theirs was absolutely the best. I called them immediately and they took my reservation. The next day, I received an e-mail with all the necessary information pertaining to (redacted) Transport picking up the vehicle. (redacted) Transport kept me informed as to when they were picking up the vehicle. Their large truck would not be able to make a u-turn on my dead end street, so the driver parked at the corner and walked to my house in order to make the pickup; needless to say this was very helpful considering I am in a wheelchair. The vehicle was picked up on a Thursday around 2:00 and was delivered 1400 miles away at 12:30 on Sunday. Never had a problem with the entire process and both companies were readily available for any questions I had thought of in the meantime. Poster: Robyn Date: 7/24/2009 Subject: Great Service! Review: I am so pleased with the company. They have the lowest price I could find. It was less than 1/2 of what the dealership cost to ship my new vehicle would have been. I called on a Tuesday to set it up and had my truck the next wednesday. That is a pretty quick turn-around I think! The truck driver (unfortunately I cannot remember his name!) kept in contact with me the whole way. This made me feel like they actually cared for the customers! I would definitely use your services again if I need to have a car shipped. Thank you so much! Poster: Adam M Date: 7/23/2009 Subject: excellent Review: great experience. would use again. Driver was excellent and kept in touch. Car was a little dirty, but that's expected and not a problem. Service was faster than promised. Poster: Mrs. Aguirre Date: 7/23/2009 Subject: Minivan transport from NC to CA Review: I put in an order to have my minivan shipped from North Carolina to California. Two days later I was meeting the driver to have my van loaded on the carrier. I stayed and watched the whole process and he did an excellent job. After 5 1/2 days my van was delivered in perfect condition to my aunt's front door. When I arrived to pick it up it was in the exact same condition as when I had handed over the keys. The driver was very friendly and kept in good contact regarding approximately what time he would arrive. Great experience and I would only use this company again and not look else where. A++ Poster: Nilesh Date: 7/23/2009 Subject: Very Good Experience Review: Very good service from this company and also the transport company they hire to take my car. The driver did a great job of explaining and giving his location of pick up time and drop off time. Great Job. On time. Poster: mike brown Date: 7/23/2009 Subject: Excellent Experience Review: I was a little worried aboubt the concept of shipping my tahoe. The only negative if any would be that the vehicle was dirty. This is no fault of the shipping company, there was some rain along the way. It was not a problem, the vehicle was dropped off across the street from a car wash and I took it straight there. Definitely would use the service again... Poster: Frank L Date: 7/22/2009 Subject: Direct Express Auto Transport Experience Review: This company has its act together. They had a truck assigned to pick up my car on the exact date specified and, when I had to inform them that the car pickup needed to be delayed by one day, they found another truck within one more day. This level of service is difficult to find in the world today and I would not hesitate to use Direct Express Auto Transport again the next time I have to ship a car. Poster: Nancy S Date: 7/22/2009 Subject: These guys were great! Review: Speedy response time to email inquiries and booking. Promptly scheduled pickup and delivery. The driver was dealing at the loading end with my elderly parents, and he was pleasant, clean, thoughtful and efficient. He was exactly on time too, having called the evening before to zero in on a half hour time block. At the delivery end, he was again fast and efficient, having called the night before. Also, the pre loading instructions were precise and easy to follow. The car arrived in Virginia looking as good as it had when it was loaded in Iowa. The value/price of this transaction was incredible. We couldn't have driven the car at that cost. We would definitely recommend Direct Express. It was good to see that a company does exactly what it says it is going to do, on time, and for the price they quoted. Poster: Catherine Date: 7/21/2009 Subject: Overall was great experience! Review: The driver did not provide update on a daily basis; however when I called the company, they were able to provide the delivery/arrival time to me. So overall was low cost and good service. I will use them again. Poster: Nicole Cameron Date: 7/21/2009 Subject: Car Transport Review: They were a GREAT Company!!! Lowest price quoted!!!! I wanted my car picked up Monday and they had it picked up from Georgia on Saturday afternoon. They contacted me and kept me informed. The car came on monday afternoon!!! The drivier must have not slept I was very impressed. I will use this company again when I decide to move!! Thanks express Direct Auto Transport!!!! Poster: dalissa lewis Date: 7/21/2009 Subject: return customer Review: i used Direct Express before and was thrilled with the service they provided me so i used them again. they picked up my vehicle in a very timely manner and were the cheapest quote that i could find that didnt "bait and switch". there were no hidden costs or addition fees, the quote i recieved was all inclusive. the agents and the driver were very friendly and pleasantly accomodating to my needs. they were able to pick up my vehicle one day after the available date and delivered it to me in 2 days as promised. my vehicle was also delivered in the condition it was picked up. i would definitely re-use and reccommend Direct Express to any customer :) Poster: Henry Date: 7/21/2009 Subject: Excellent Would Use Again Review: I left the car with my sister as we were coming off the July 4th weekend and the first day the car would be available was July 6. The carrier called her on the 7th and said he would pickup the morning of the 8th. He was prompt and courteous. He came when he said he would and was, in the words of my sister, "very nice." Poster: Renato Date: 7/20/2009 Subject: Direct Express Auto Transport Review: All in all, a very good experience. I had never used an auto transport company. After doing some research I went with direct because of their membershiop in the bbb. I was notified a couple of days before my desired pick up date that a truck would be coming. The showed up at the assigned time and delivered on time as wll. I would use them again. Poster: D Reiland Date: 7/20/2009 Subject: Prompt and excellent service Review: Was difficult to get into my development with the transport vehicle- driver unloaded and offered to drive to our house, but we drove (less than 1 mile) and picked it up. Car was picked up within 24 hours of availbility and delivered promptly. Price was excellent and I also provided a tip to driver for good service. Poster: Jerry Roraback Date: 7/20/2009 Subject: Direct Express Auto Transport Review: This company handled our vehicle and all aspects of the transition very professionally. Every thing when according to plan. We will look not further when we ship a vehicle again. This is a very good company to work with. Poster: Thomas Date: 7/19/2009 Subject: Thank You Direct Express Auto! Review: I was looking to ship my 07 BMW 335i Coupe from Virginia to Arizona and started searching for quotes. If you had an experience similar to mine, you were contacted within minutes by a lot of companies, by really pushy salespeople and multiple emails offering various things like express pickup, gas cards (total scam!) and other ridiculous features. Was initially quite dizzying. After looking at the reviews on this site, I found Direct Express Auto Transport, and honestly, I wish I had started with them first. Most other companies were quoting me $850 or higher to ship my car, that too with no guarantee that the car would be picked up anytime soon. They kept saying they had to offer a higher price so that the truck driver would be incentivized to pick up the car. But Direct Auto was very different. The friendly folks on the phone gave me a quote of $750 and said they'd contact me to let me know when my car would be assigned for pickup (they outsource the actual transportation of the car to other companies). I received an email within an hour that my car had been assigned to a transporter (redacted), and within a few hours got a call that a pickup date had been established!! The pickup date had to be moved a couple of days (because of the long 4 Jul weekend), but they picked up the car on Tuesday (instead of Friday) and still delivered ahead of schedule in Arizona. They have two drivers to a truck so they made the 2300 mile trip in 3 days! On pickup at the dealer, the (redacted) truck driver was very thorough with his inspection and called me to let me know that the car had been loaded. He then called when he was about 3 hours away from my house and arrived right when he said he would. Was extremely careful and courteous when unloading the car and was very pleasant to deal with. I've heard stories from other friends where they had to wait weeks before their car shipped - I got mine in three days! The car was a little dirty because of the dust accumulated on the cross-country trip. But otherwise, no problems at all. Shipping something as valuable as your vehicle is a big deal, but it shouldn't have to put your life on hold. The folks at Direct Express did such a great job, and that's why I felt I had to write a review to let others know. Don't waste time going anywhere else - they will take care of you, without all the gimmicks that others try. I have to move again very shortly and know for sure that I will use them again. Good luck! Thomas. Poster: Rafael Rodriguez Date: 7/19/2009 Subject: Transport 74 Nova no engine no tranny Review: The best and fastest service around by any means. I am very satisfied with your service and I will keep your number handy for my next shipment. I will definitelly recommend this to my friends. I was surprised to the prompness of the service eight days after I called, I had my car onb my driveway. The price was more than fair at $925 being that the car had no engine nor tranny. There was no damage to my car. Communication with the shipper was excellent. I am very satisfied. You get a 10 out of 10. Thanks again. Poster: huey Date: 7/19/2009 Subject: Greeeat Service Review: Great company put me in touch with a competent shipper. The car was handled great, the shippers were polite. It was all handle in a timely manner, even with me giving only a 2 day notice. It was a big help using these guys, they easily took a load off my shoulders, would use again definitely. Poster: Saul Mtz Date: 7/19/2009 Subject: Very pleased Review: I was very pleased Direct Express Auto Transport. You found me a driver/truck within the time they promised. The tranporter was very profesiona and honest. Car was delivered on time and without any problems. I will recompen Direct Express to anyone and will be using them in the futrure. Poster: Linda A Dietz Date: 7/18/2009 Subject: Car Transport Review: I never transported a car before so this was a whole new experience. It wasn't any more difficult than arranging for a Fed Ex Shipment. I was contacted either by E-mail or phone every step of the way. My car arrived safely and I was notified the day before of its arrival. Everyone I spoke to was very friendly and helpful. I received over ten different quotes and the price was WELL below others. If I should ever have to ship my car again, I would definitely use Direct Express and not hesitate to recommend. Thanks for making my move easier. Poster: tb Date: 7/18/2009 Subject: FL to AZ car transport Review: The vehicle was delayed due to repair required. No problems with re-schedule and pickup. Transport from Florida to Arizona was done ahead of schedule in three days. Vehicle was delivered in excellent condition. Poster: Razvan Razaila Date: 7/18/2009 Subject: Very reliable company Review: Very reliable company, they did everything as they promiss. Pick up on time, courteneous driver, delivery on time. Perfect. If I have to, I will use this company again. Thank you. Poster: Darlene Hart Date: 7/18/2009 Subject: Direct Auto Transport Review: I purchased a car at an auction in Atlanta, GA and had no clue as to how I would get it home to Houston, TX. I went to yellow pages and Direct Express was not only the best available quote $425 (by giving you the quote online) they were the cheapest. They kept me informed of everything concerning my vehicle from picking it up until the final delivery. The driver even called from the road to let me know how far he was from Houston. I would recommend them to anyone. My vehicle was delivered on time and in excellent condition. Poster: M Cohen Date: 7/15/2009 Subject: great transport service Review: This company was great! They were very reliable and nice and delivered my car so quickly I couldn't believe it. The driver came to pick up the car on the first possible day of the window and dropped it off in California 3 days later. He was very nice and responsible, and the door to door service was great, especially for the price. If I ever have to move another vehicle, this is the company I am using. Poster: Sarah Date: 7/15/2009 Subject: A+ Review: was a little hesitant to ship my car from North Carolina to California, however, after my fantastic experience with Direct Express Auto Transport, I would use them to ship my car again in a second! The employee who transported my car was very friendly and flexible in terms of working with my schedule to best arrange for a pick-up. My car was even picked up 1 day early! When I picked up my car in California, I was impressed that the trip only took five days. Most important, all my possessions were still safely in the trunk of my car, and there was no damage to the car. The car was filthy, but after traveling across the country, I don't see how it couldn't be. For $850, I was able to get my car shipped to California from North Carolina in a mere 5 days, without damage, and all my stuff in the trunk was safe - I couldn't have asked for a better experience! Thank you! Poster: jean Date: 7/14/2009 Subject: Car Transport Review: From the first time that I contacted Direct Express I received friendly and excellent service. I changed dates a couple of times and Direct Express was very accommodating. As soon as I told them when I wanted the car picked up, I was contacted by the transport company on the following day. The transport company that Direct Express answered all of my questions about the driver and gave me the driver's cell number. The pickup driver was excellent, friendly and very knowledgeable. He followed my directions. He was on time, attentive, polite and I was immediately put at ease. I was able to contact the driver by cell and he always welcomed my calls. He was definitely an asset to the company. I was put at ease regarding the safety of the car. He didn't disappoint. If I were going to ship another car, I would very definitely use Direct Express and would not hesitate recommending the company to others. A really good experience. Poster: Jagjit S Date: 7/14/2009 Subject: Excellent service Review: The call center was excellent. Elizabeth knew what was required and worked to meet my goals. Chris, the driver, was on time and friendly. And he kept me updated as to the progress of the move. If I need to move a vehicle again I'll specifically ask for Chris. Thanks Elizabeth and Chris for a wonderful move. Best regards. Poster: Amy C Date: 7/14/2009 Subject: Trustworthy, just be patient Review: I know Direct Auto transport is trustworthy based on so many reviews and customers they have. I placed the order and the pick up time was set up in 5 or 6 days, and total time from placing the order to receiving the car took about two weeks to complete from Califorinia to Texas. I would prefer if it can be pickedup sooner but overall they promised and delivered. Just took a little patience, the car was perfect when I got it. Poster: Susan Date: 7/13/2009 Subject: VERY PLEASED Review: My husband was deployed at the time of moving this vehicle.. Everybody that I talked to even the driver was very patient with me and if I needed anything never hesitated. I would use Direct Transport Again ANYTIME.. wouldn't use anybody else! thank you! Poster: Heidi W Date: 7/13/2009 Subject: transport Review: Process was very simple...called, made arrangements, driver assigned, came and took vehicle. I liked the online quote...no suprises, knew exactly what to expect. I would definitely use you guys in the future, if the need arises again. Thanks for your assistance! Poster: Elizabeth Date: 7/13/2009 Subject: Very easy! Review: I am very happy in working with Direct Auto Transport. I placed my order on 6/30, my vehicle was picked up on 7/3 in Miami and was delivered to me in New Jersey on 7/11. I paid $550. The truck company who transported my vehicle (redacted)was great - the driver Jeremy provided his cell phone to me, and answered my calls/text messages regarding his expected arrival time which helped put my mind at ease. He was also very personable and kind. Thank you for your help - I have my car and am very happy! Poster: Travis H. Date: 7/13/2009 Subject: MN to CA Review: Initial concerns: (followed by results) 1) Pricing: Competitive. 2) Promptness: On-time pickup and early delivery. (quickly adapted to a requested change in drop-off plans as well) 3) Transporter: Large, secure transporter. 3) Communication: Driver (Jason) was available on cell phone during transport. 4) Delivery: Pickup/Delivery was on narrow streets and was expertly navigated by driver. (amazingly so, as I didn't think it could be done) 5) Condition: Not a scratch. Quite literally, D.E.A.T mitigated all concerns. They know what they're doing. Poster: Ann K Date: 7/13/2009 Subject: Driver Great Review: Mark(redacted)the driver was excellent to work with. This is the 3 rd time we have used your company. Phone was answered by the company in a timely manner and all response time was great. This was a gift for my husband and the transaction went very smoothly. Thanks! Poster: Bonnie Date: 7/13/2009 Subject: Good Service Review: Second time using. They were fair and honest. Did what they said they would do. Carrier good and knowledgeable. Would use again. Only draw back was time it took for carrier ot call was a 4 days but it was over the 4th of July so really could not be too upset. Delivered timely. Poster: Tom Date: 7/12/2009 Subject: Car Transport Review: My car was assigned a truck within 15 minutes of placing my order! All e-mails regarding my payment and transport details were to me within 10 minutes of my phone order. My car was picked up in 2 days and delivered in 4 moreexcellent communications from start to finish! From pickup in Florida to delivery in Colorado for $750 this was an excellent experience! Would definitely use again! Poster: Cheryl Date: 7/12/2009 Subject: Vehicle transport Texas to Virginia Review: This was my first experience with vehicle transport. I set this order up via the interent. The entire experience went flawlessly. I received email confirmation of my order almost immediately and then received the assignment of the vehicle to a driver notification about a day later. The vehicle was picked up a day earlier than expected and delivered right on time. My calls to customer service and my assigned trucking company were handled promptly and satisfactorily. Our delivery driver was not going to make it to our area until late in the evening. He called and gave us the option of a late night delivery or he would wait until morning, if we preferred. The driver was a courteous, polite man. We enjoyed talking with him about his work. I am very pleased with how easy and well this transport was! Poster: Rob Lubeck Date: 7/12/2009 Subject: Great Company Review: I have never purchased a car from out of state before. I called Direct Express on a Tuesday, they picked up the car on Thursday and delivered it on Saturday. The car arrived in great condition. Poster: C Newell Date: 7/12/2009 Subject: Antique: Model T 1922 (Ford) Review: Although pickup driver was an hour or so later than expected, was very professional and quickly loaded a non-running antique Model T Ford. Travel time to Michigan was as expected, quick and efficient. Poster: Tem Carpenter Date: 7/11/2009 Subject: Georgia to Texas Review: Move was from rural Georgia to rural Texas. DEAT did an outstanding job making the move. I have previously used OTHER companies to make other automobile moves and experienced some issues. On my last move before DEAT got my business, the shipper had to take the car to a terminal about 10 miles away from his location and I had to drive 70 miles to get the car, and the shipment was late. Door to door was definitely more convenient for me and the shipper I was pleasantly surprised that the pick up was early and the delivery was early. The carrier assigned to my move was very courteous and stayed in phone contact with us on both ends. I plan to use them when the need arises. Thanks DEAT!! Poster: : K. Waheed Date: 7/11/2009 Subject: Great Service at a very competitive price Review: Shipping with Auto Transport Direct was a great experience. Courteous customer service answers your calls and tries best to accomodate all reasonable requests. The transporter chosen was also very courteous and prompt. A great experience overall. Highly recommended! Poster: Toni Howard Date: 7/11/2009 Subject: Moving my Mother's car Review: The driver was curteous and stayed in touch with me by phone when he ran into bad weather. He kept me informed of his ETA along the way, and delivered my Mom's car right to the door. I was very satisfied with the service, and the same was true before when I used Direct Express Auto Transport to move another car from Ohio to California. This is a great service, since my alternative would be to fly back and drive the car to California myself. The cost of transport is very fair considering the wear and tear on the car if it had been driven across country, time off for me, and cost of getting to Ohio in the first place to be able to drive the car back. It's one more thing I can successfully cross off my to-do list! Poster: Michael Christoph Date: 7/11/2009 Subject: Auto Transport Review: Initial sales call was very professional. Instructions were easy and vehicle was picked up and deliverer on time. Matter of fact, vehicle arrived in 5 days (nearly 2000 miles). Price was the best quoted among 5 companies I contacted. I would definately use this company again. Poster: Audrey Wentz Date: 7/10/2009 Subject: transport Review: I would highly recommend using your transport company. Everyone was very polite and helpful, from the first call to the final delivery. My car was picked up on the 5th day of the 7 day window. The car was delivered in 3 days which was the estimate I was given at pickup. The condition of the car was excellent, just a little dusty from the transport. The driver was polite, and checked in with us along the way to make it convenient meeting him at the destination. The quote was much less than many other companies that I checked with. Great Job! Great Price!! Poster: Steve & Tam Date: 7/10/2009 Subject: Our Second Car Review: Both cars scheduled with another carrier on 6/10/09 but as of Saturday before 6/29 move, no transport- called Direct Express Saturday night and were picked up Monday night. Delivered Thursday- great communication- excellent service! Thank you everyone from Kelly to Farah! Poster: TB Date: 7/10/2009 Subject: Truck transport FL - AZ Review: I would recommend autotransportdirect.com as a transport broker. I had to postpone my pickup due to a car accident that required body work. The company handled the delay and changed pick up from the body shop. Poster: Joe Date: 7/10/2009 Subject: Great Service Review: Transportation was well coordinated and efficient. Would definitely use again. They contacted me multiple times to coordinate the pickup and delivery. On all occassions they arrived as stated. Received the car with no damage. Price was extremely good at three hundred seventy five dollars. I had concerns about the wait period from first date available and actual pickup date. My move was timed very tight and I thought this might cause problems. However, they contacted me and let me arrange it perfectly so that the car was picked up on the exact sate I needed it and delivered the exact time I needed. Very good service especially given the price. Poster: CB Date: 7/10/2009 Subject: Review of Service Review: Overall, my experience was good. When my vehicle was picked up the driver was very pleasant and was able to answer any questions I had about when he would arrive at my destination. He(driver) even offered to call me a few hours before arriving so I could make sure my contact was home to receive the vehicle. The only thing I would change about my experience is to have a definite pick up date at least 1-2 weeks before. I had quotes from other transport companies, but this was the best one for my destination. I would definitely use this carrier again! CB, Louisiana Poster: Sandy Date: 7/9/2009 Subject: Job Well Done Review: No problems No Damage Good Communication Prompt-Assigned Truck Very Quickly Picked Up Vehicle Very Quickly Reasonable Rate Definitely Would Use them Again As a Matter of Fact I Already Have Used Them Again Poster: Rachel Shipman Date: 7/9/2009 Subject: Great service Review: The car was picked up and delivered in excellent condition. Roger was the driver and he was absolutely wonderful to work with. Overall the experience was efficient and pleasant - thanks for a job well done! :) Poster: Alex Davis Date: 7/8/2009 Subject: Another Great Experience with Direct Express Auto Transport Review: After having a great experience shipping my first vehicle from Virginia to Arizona, I decided to ship my second car rather than tow it behind a rental truck. I received another reasonable quote to ship my car ($675.00) across the country from Direct Express Auto Transport (Order #62429). I was concerned because I had made the reservation late in my moving process; however, Direct Express Auto Transport was successful in getting my vehicle assigned before my scheduled move. I was assigned to a carrier (redacted). The driver was great! He was extremely friendly, knowledgeable and informative, and he demonstrated care while loading and unloading my vehicle. He called in advance of the pick-up and -off to provide me with sufficient time to meet, and he provided a realistic estimate of arrival based on his planned stops and route through Texas. My vehicle was delivered within a week in great condition. This was another great experience with Direct Express Auto Transport! There were a few companies that offered auto shipping services for a slightly more competitive price; however, I also considered reputation and quality of services provided in addition to price which made Direct Express Auto Transport the best value. The Company has a great Better Business Bureau ranking and both the internal staff and the drivers sourced by Direct Express always demonstrated friendly and professional behavior throughout the process. I would highly recommend Direct Express Auto Transport if you are in need of shipping a vehicle. Good luck, Alex Poster: Shant S Barsikhian Date: 7/8/2009 Subject: My Black Mistress 4X4 Review: Hello, I would have to say that my experience with Direct Express was great and the price was perfect for my budget. As everyone does out there, you shop around for the best price around. Direct Express the right choise for me. The order was quik and painless and the girl or the lady at the other end did a great job of getting the delivery of my truck to Ca. prossed and then you have to play the waitng game for something you purchased over the internet. Express soon sent me an Email with the trucking company who would be assigned to my truck (redacted). (redacted)I understand that people have other delivers before mine which is cool with me, I dont mind standing in line like a good boy. I think there might of been a bit of a miscommunication or me just being stupid. There was a delay in the pick up day, once again this could just me with "Ant in my pants" red ant too! to get my truck home. After all said and done the truck was picked up and it made it's way to Cali. 5 days later "Bam" it's on some lot in Burbank which is a half an hour from Long Beach. A couple phone calls to right guy and there she is, my black mistress 4X4 on the back of a flatbed. It was love at first site for me and I'm sure she felt the same about me! I'm kidding of course. yeah the truck came a bit dirty, that what you get for an open truck,nothing a car wash cant fix My overall rating on this experiance was between fine and grrrrrrrrrrrrrrreat! like Toni says. Would I use them again? ..... I'm thinking.......still thinking......yes I would, I'll say it again Yes! There you have it.would that being said, I bid you all a ferwell my friends till we read again. Thank you Direct Express. Poster: Gary Mason Date: 7/8/2009 Subject: Excellent Service Review: I found the car I wanted thru E-Bay. It is a 1965 Dodge Dart. The down side was that the car was in Alabama and I am in Ohio and I wondered how in the heck I was going to get it home. Besides taking time off from work, which I couldn't afford, there would be hotel stays, plus food, etc. It wasn't going to be cheap getting it to Ohio. My wife and I thought of U-Haul and other forms of transportation and then I went on-line looking for auto carriers and got estimates for transport from state to state. I couldn't believe the price came in at $400 because alot of the other carriers were so much higher. I called the 800 number and got an actual person (which in itself is an amazing fact). I found out that there was no hidden fees and they told me what the total amount was, which was exactly what the internet quoted me! There was a deposit that I had to pay at that time with the remainder being paid on delivery. You talk about excellent service. Besides getting someone right away on the phone, your company worked with me when I had to change the date of pick-up. The guys transporting the vehicle were wonderful, trustworthy auto transporters. They contacted me when they picked the vehicle up and when they were an hour or so away from my home. I knew their destination all the way because of the tracking number. My car arrived in the same condition as to what I knew it was supposed to be. Even after I got my vehicle, your company called to make sure that everything was fine and that the vehicle arrived in good condtion. You have a great company that you should be proud of. Thank You very much for excellent service. Poster: Nancy N. Date: 7/7/2009 Subject: Great service Review: The driver, Danny (redacted), was great! He was attentive and returned all phone calls quickly. He was honest and very reliable. I definitely recommend this service and Danny. My apartment complex is surrounded by narrow streets and when I told Danny this, he offered to park as close as possible and to personally drop my car off if necessary. Luckily, my roommate was home so that wasn't necessary. He parked a couple of streets away and my car was ready to go when I arrived. My car arrived in great condition and it wasn't even dirty from the drive. Poster: Mike Date: 7/7/2009 Subject: Car Transport Review: This car transport service was excellent. They sent me a quote that was reasonable, I went on line and registered for the service. I was charged a modest deposit and then was assigned a truck for the transport. My car was picked up on time and spoke to the driver a few times during the trip and he was right on time with the expected arrival. Car arrived in the exact condition as expected. Thanks! Poster: Shaun Walker Date: 7/6/2009 Subject: Direct Express Auto Transport Review: First time I have used a car shipping comany. They explained every step of the prosses and I was up dated in a reasonable maner. My car was delevered fast and in perfect condition. I would use Direct Express Auto Transport again. Poster: Tanya Date: 7/6/2009 Subject: Great experience Review: We had a great experience with Direct Express Auto Transport, and would definitely use them again. The company was responsive to my inquiries in a timely manner. The carrier they used was fantastic! The driver was really friendly and prompt, as well as considerate and convenient. He made me feel very confident that we had made the right decision to transport our automobile. Poster: Jim Bowles Date: 7/6/2009 Subject: Getting my truck back Review: I personally financed a truck for a friend working for me in Southern California. When he move to Oregon I hoped he would continue to make his payments. He didn't. I needed to find someone to pick up the truck in Oregon and bring it back to me in Southern California. I went on line and found Auto Transport Direct. The process was simple and they were less expensive than two other place I contacted for a quote. The truck showed up just as they said. I will use Auto Transport Direct again if I need to ship a vehicle. A simple process at a great price. Thanks Auto Transport Direct for everything! Happy Trails.... Jim Poster: Simon Date: 7/6/2009 Subject: Rochester, NY to San Francisco, CA Review: Direct Express Auto Transport contracted (redacted) to move my 2006 Toyota Corolla in an open truck. I did not "Turbo Charge" the order. It costed me $900 total for the move. My car was picked up 3 days after the first available pickup date (June 14). I was surprised at how fast my car was able to make it across country. It only took 6 days. The car was slightly dirty on arrival, but that is to be expected since it was on an open truck I picked up my car at a random location approximately 6 miles from my house in San Francisco. Although this could be viewed as an inconvenience, I thought that this was reasonable. San Francisco is a city with many hills and tortuous roads. It probably would have been impossible to drop off the car any closer given the size of the truck. Overall, it was a good experience, and I would use this company again. Poster: Lon Date: 7/5/2009 Subject: Open Road Auto Transport Review: I have used other companies to transport auto's cross country. The level of service, cost and downtime cannot be beat with (redacted) Auto Transport Direct. The driver was in constant contact with me and the car was not damaged in any way. The driver ( Melvin ) went out of his way when picking up the car, to assure that NO damage occured when loading. I would use and recommend (redacted) Auto Transport Direct for any my future transport.. LJN Poster: len Date: 7/5/2009 Subject: transport Review: highly recommended.would love to deal with again.very honest man and hardworking.very reliable.very grateful that he took care of our family van.again big thanks. Poster: b mithani Date: 7/5/2009 Subject: Car Shipping Review: Awesome service, professional! On time, and very helpful When I spoke to the driver, he even adjusted the day of pick up so it would work with my schedule better. He was very helpful when he picked up the car, and made sure everything was in order. When the car arrived at the delivery city, he worked with a friend of mine to make sure it was picked up and left in a secure area since she was not home. I would definitely recommend THESE guys! Poster: FG White Date: 7/4/2009 Subject: Very pleased Review: Actually had a truck ready to pick up the car less than 24 hours after I made contact. I was worried that there would be hidden costs. There were NONE. Very professional from start to finish. Would definitely use them again. With the cost of gas, time that would have been spent transporting car myself, and cost to get back to Virginia, this was a true value. Poster: Lance Date: 7/4/2009 Subject: Vehicle shipment Review: For what I paid, I was so surprised that they shipped my car in an enclosed trailer when they arrived. Good service @ very reasonable price. Will definitely re-use this company for my next vehicle shipment. Poster: Erich Date: 7/3/2009 Subject: Overall Experience Review: Direct Express Auto Transport promptly arranged shipping of my BMW to California with what I would have considered very short lead time. The company handling the actual transport contacted me within the time frame I expected and kept in touch with me through every step of the process. The owner of the company and his employees were courteous and took great care with my vehicle. They were both knowledgeable and conscientious; and fulfilled their obligation as promised. I was treated as an important customer; which can be an experience often lacking from interactions with most companies. They will certainly receive repeat business from me as the need arises. In fact, after Direct Express handled the shipping of my wife's BMW last year, they were the first and only company I considered calling. Poster: Charles Thurmond Date: 7/3/2009 Subject: Car Transport Review: This was my first time to use a car transport and I was a bit apprehensive at first, but after talking with the young ladies at the center, I knew that their office manner was very professional, so I hoped that the rest of the experience would also be positive. The car carrier arrived right on time, the guy was very friendly and very reassuring. He seems very experienced and confident. This put me at ease. My Honda arrived in exactly the same condition as was given to the carrier and the arrival was on time. I would recommend this type of transport to anyone who needed to move a vehicle across county. Poster: E in Seattle Date: 7/3/2009 Subject: So Impressed Review: I couldn't have asked for more! Everyone was so helpful and efficient. Such prompt, reliable service really put me at ease. Will use again!! Thank you! Poster: Jenna Date: 7/2/2009 Subject: Car from Illinios to Arizona Review: I had a great experience. Everything was well planned and organized. They contacted me quckily about getting a pick up date set. Then I received the car 5 days later which was earlier then I had expected. The cost was relativetly cheap for not having to hassle with anything myself. No damage was done to the car. The truck driver was very nice and freindly. It was definetly worth the money to not have to drive it myself from Illinois to Arizona!! I would definetly use this company again if needed!! Poster: KP Date: 7/2/2009 Subject: Excellent Service - Car Transport KS->MD Review: Placed order on Saturday. Car was picked-up Tuesday and delivered on Thursday morning - (1020miles transport)!!!.Driver was courteous. Exceeded the expectations...Excellent service. I highly recommend. Poster: Chris S Date: 7/2/2009 Subject: A+ Review: Great move! Dispatcher was polite and efficient; driver was very friendly and flexible (we weren't going to be in Texas by the time it got here and had to coordinate the car's drop off without us). Car was in the condition it left in. Price was the second lowest of all the quotes we received; the lowest was a dubious company. Also, they did *not* hound us with e-mails and calls trying to get out business. Car was picked up the first day of the window, and in Texas in 3 days- and it was a holiday weekend! Poster: Staci Willis Date: 7/2/2009 Subject: Virginia transport Review: I have never used a car transport service before and was very nervous in giving someone my car to transport across country. My driver was very professionial and accomidated my needs. Poster: Damian Date: 7/1/2009 Subject: Excellent Service Review: Direct Express Auto Transport (DEAT) was highly rated on transportreview.com and significantly cheaper than other highly rated auto transport companies. I thought that cheaper meant less quality, but it was just the opposite. The individual who helped me (I do not remember her name) was professional, courteous, and thorough. I received an immediate quote, a reference number, and I was emailed all of the necessary information I needed to get reimbursed from my employer. The driver, Chris (I also do not know his last name), was excellent. He was on time and I met him at a nearby location (his truck could not fit down the street by home). He, too, was thorough and fast. I was given an accurate assessment of my car and the associated paperwork. DEAT sent me a confirmation email with all of his and his company's information, including his cellular telephone number. I contacted him throughout the trip and he was immediately available, polite, and responsive. Although he told me he would deliver my car a day earlier than it was, the reason given was legitimate. Upon arrival, my car was in the same condition as when it left and it was a smooth process to get my car. I would highly recommend DEAT to anyone transporting their vehicle(s). Poster: Michael Jackson Date: 7/1/2009 Subject: Price Review: I bought a 1957 Chevy BelAir 2 door HT while traveling through Alabama so this was the first time that I needed a transport company to move a car. I called a few other transport companies but they were around $100 to $400 more so I chose this company and I was very pleased that I did. MJ Posted by a representative of Direct Express Auto Transport on 7/2/2009 9:34:00 AM And now the King of Pop likes us too. Or so we wish, but we are thrilled that our customer, whose name really is Michael Jackson, was nice enough to comment on his positive experience. Poster: Tom A Date: 7/1/2009 Subject: car shipping Review: (redacted) Great service by the 2 ladies I spoke to over the phone ! Great instant qoute, w/o having to fill out a form and wait for a reply ! Price was reasonable, easy ordering and deposit. Driver was friendly and professional ! I will definetly recommend you to anyone who needs to ship a car !!!!! Thank you for the service and follow up, Tom Antila Poster: h gray Date: 7/1/2009 Subject: shipping car Review: Direct Express Auto Transport got me the best price and a great carrier. The transport driver (George) was experienced, knowledgable and very helpful. Coming from Canada to meet him in Niagra Falls NY he kept us informed and made the pick up easy. Poster: Alex Davis Date: 6/30/2009 Subject: Great Experience - used again to ship second car the following week Review: I am in the process of moving from the Washington DC area (northern VA) to Phoenix, Arizona. I had never used an auto shipping service so I was a little concerned about the process. However, I received a reasonable quote from Direct Express Auto Transport ($700.00) and the Company''s reputation with the BBB made the choice easy (order #61690) My vehicle was assigned within a few days of the date I stated my care would be available to transport. The pick-up near my home was smooth and the company that transported my vehicle made it from VA to AZ within 4 days. The drivers were very friendly and professional. I had only called customer service a couple of times, the first when I was trying to collect information about the process of shipping my car and the second after my vehicle had been assigned. The women that I spoke with were friendly, professional, and knowledgeable about the auto shipping process. I am driving my household goods across the country, and I had planned to tow my second car. However, after having such a good experience, I decided to ship my second car through Direct Express Auto. Based on this experience, I would recommend Direct Express Auto Transport to anyone looking for assistance in transporting a vehicle. Thanks, Alex Poster: Sandy Date: 6/30/2009 Subject: Great Move, Reasonable price Review: I did a lot of research before I shipped my daughter's beloved jeep to California where she's going to school. The Jeep got there 2 days before she did but her roommate was able to pick it up so everything worked out . This company was great to work with and I would definately use them again. Poster: Geetha Date: 6/30/2009 Subject: Great Service, Prompt and affordable Cost! Review: From scheduling the pick up to transporting the car from source to destination was so easy than I ever thought. The online process to schedule pick up was so convenient and prompt courtesy mails to notify of the status of my order was truly helpful. Carrier was assigned in no time without any longer waiting time. The carrier service was prompt and I had my car, transported safely and on time. Now I can recommend Auto Transport Direct for safer and smarter auto transport as now I have enough reason under my shoulder to proclaim so. Poster: Jag Date: 6/29/2009 Subject: Excellent Service Review: My car was transported from FL to AZ recently. It was a flawless experience. Direct Express Auto Transport was excellent right from the day I placed my order. Customer service was great. They were able to answer all my questions. My car reached within 5 days at my Arizona destination in good condition. I would definitely use their services again. Poster: Natalya/Andrey Date: 6/29/2009 Subject: Recomended!! Review: Very promt, professional service!!! Car was picked up on time, delivered right to my home street, eventhough most of the companies told it might cost extra to deliver it to Brooklyn, to go over the bridge from NJ. AAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++ Poster: Pete Meehan Date: 6/29/2009 Subject: Cross country move Review: The entire move, from the vehicle being pick up through the cross country delivery went just as you hoped it would. The area of the town where the vehicle was to be delivered has very narrow streets with cars parked on both sides. Luckily for the driver, he happened to live in the next town and knew he would have a problem with the delivery. So, he off-loaded the car at his house and he drove the car to my daughter and he had his wife follow him. And this whole cross-country move was only 4 days. Great job. Poster: manoj Date: 6/28/2009 Subject: Best Price and Excellent Service Review: I researched at this site and bbb and received quotes. Direct Express had the lowest quote and they didn't spam me like other companies. Their website is the best of all auto transporters, simple and clear information. Customer service was professional and courteous. The transporter was (redacted) Sheldon. Very nice, jovial guy and very professional. This was the 2nd time I was shipping my car, last time I had picked the highest quote assuming good service but it didn't turn out that way when my car arrived after 17 days. After reading the reviews I decided to go with direct express and it was the best experience. Poster: Chandra Date: 6/28/2009 Subject: California to Texas Review: Hi, We used Express Auto transport for a move of our Honda Civic from northern California to Dallas, TX. Since we had an awkward schedule for our move, we needed to leave our car with a friend, before (redacted) picked it up. Nonetheless, they picked up the car and delivered it ~12 hours before their conservative estimate. The driver of the truck was friendly and was prompt with his delivery estimate. We had ample notice to prepare for his arrival, and the car was in the same condition as we left it (plus a bit of dirt, but not too bad). I would use them again for a move such as this. Chandra Poster: Judy Date: 6/27/2009 Subject: Great Price Review: I had used them before to transport a vehicle for me and had a good experience so when I was looking to transport my two cars (my hubby and I were driving two rental trucks with all our stuff inside), I, again, compared prices and they had the best price. They keep you updated all the way - when someone has picked up your contract, when they are going to get the cars, when they are going to deliver. Our driver hit bad rain and lightning along the way and, rather than risk my vehicles, he stopped for a few hours. I was called and informed. My cars were delivered on time and in great shape. Considering the gas and tolls and multiple trips I would have incurred, this worked out great. Poster: Dawn W Date: 6/27/2009 Subject: Excellent Service Review: Gail was honest and courteous to me when there was a slight delay and I appreciate all her efforts to keep a maintained schedule. The car was delivered promptly as stated and in good condition. Will definitely use company again and refer to friends/family for transporting any vehicles in the future. Thank you for all your help. Poster: Ben Little Date: 6/27/2009 Subject: Experience with Direct Express Auto Transport Review: I had many quotes from other shippers but Direct Express was the lowest and the quickest. The quote is instant and correct from one area code to another, and you don't need the area code either, as long as you know the cities and addresses for pick-up and deliveries. If I ever need to ship a vehicle again, Direct Express would be my first choice. Poster: Mrs.Gonzales Date: 6/26/2009 Subject: Direct Express Transport Review: I have used Direct Express Transport twice. Both times the delivery of our vehicle was made in the time frame expected. The drivers of the transport company would call and let us know their approximate time of arrival so we could plan and prepare. Even if traffic expectations delayed them they would call and let us know the situation. The vehicle was delivered door to door and the drivers were friendly and courteous. I would recommend anyone trying to get a vehicle from point A to point B for a long distance without having to give up days of work and put wear and tear on your vehicle to give Direct Express a call. It was much less expensive than driving it ourselves. I would use them again. Poster: Ronald Darling Date: 6/26/2009 Subject: My delivery Review: The driver Tony was excellent. The only problem that I had was his phone in the cab would not ring but directly into connected so he did not know there was an incoming call. He went beyond the call of duty though ny having to unload my truck on the interstate due to a low overpass at my exit. Couldn't be more pleased with the overall service. Poster: Mike Date: 6/25/2009 Subject: good, easy transaction Review: Easy transaction. Luis (driver) was in contact at all times during transport. Company alerted within an hour of pickup and an hour of delivery. Driver was knowledgable and friendly. All aspects of this transport were very simple. I have kept all contact information for this company and the driver for future possible use. I would recommend them to anyone -including my brother who is a car dealer in Virginia, should they deliver that far. thanks. Poster: Jonathan Rogers Date: 6/25/2009 Subject: Quick Cross Country Transport Review: Had a car shipped from Virginia to California because I got a late notice for a job opening and couldn't (nor would I want to) make the drive. This was my first time having a car transported, and I made several calls with questions, but the person who talked to me was very patient, informative and helpful. Called to make the reservation on Sunday and by Tuesday night my car was picked up. Very friendly driver. 7 days later my car showed up in California in perfect condition. No dings, no scratches, nothing. There was a bit of dirt, but traveling across country one would expect that. Paid the quoted price, no funny business. Also, I left a bluetooth headset, and a GPS in the car and nothing was touched. Totally secure in transit, and completely trustworthy. Would definitely use again. Poster: Paul Nelson Date: 6/25/2009 Subject: Good job Review: Everything went smoothly and the carrier was careful with our car. The carrier was very timely and considerate in picking up our car near our Condo. Even though they were a little hard to understand, we were able to communicate effectively and efficiently. Direct Express was efficient and timely with the required info needed to complete the transaction. Poster: Jerry Date: 6/24/2009 Subject: Excellent Service. Strongly recommended Review: redacted) The driver was very nice. He picked up my car at 7:40 Am on Saturday. He told me that he would take good care of my car. He expected to deliver my car to Boston on June 18th (5 days). The total price was $675. This was a very good deal. other companies quoted me from $750 to $1100. The online company- Direct Express Auto charged $150 from my credit card. The driver give me a bill of lading with the remaining balance of $525 (need to be a casher's check or money order due at delivery). On the bill of lading, the driver also recorded the car's pre-existing conditions, some scratches on the rear bumper of my car. I signed the bill of lading and we both had a copy of it. The driver also said that I can put stuff in the car to be shipped together. He said that a few hundred pounds doesn't make any difference in his gas milage. We put two suit cases in the car. Around the time of delivery, we kept pretty frequent communications with the driver (his cell phone). Initially we thought around 6:00pm might be a good time since we have to work before that time. We finally realized that the traffic would be very bad around that time. We told the driver and let him decide what time was good for him. He chosed 4:00 pm. It worked almost perfect except the weather was not cooperative. It was raining hard. The overall service was very good. Both Direct Express Auto and Autodog transport are highly recommended for auto shipping work. Thanks. Poster: Louis D. Date: 6/24/2009 Subject: 1st Day Assignment Review: Direct Express Auto Transport was the lowest priced of all the quotes I got, and despite what other brokers insisted, they not only found me a truck, but on the first day my car was available. They did their job well, at the best price I could find, and got my vehicle assigned quickly and transported as requested. Poster: Helen K Date: 6/23/2009 Subject: Courteous Staff Review: Everyone I dealt with at Direct Express Auto Transport was courteous and knowledgeable. The transport went very smoothly from start to finish. I received the best price from this transport company and would highly recommend them. Poster: Faye Wissner Date: 6/23/2009 Subject: Happy customers! Review: We had a great experience sending the car to our daughter from Houston to San Diego. From the customer service rep on the phone who took my order after I had checked out the company's rating on the BBB and ruled out other transporters, to the driver being a day early to pick up the car, to the delivery to our daughter with the car in the same condition as we sent it. The driver called me to ask if he could pick up the car a day early and then called our daughter to tell her he was arriving earlier than we anticipated. The gas mileage and the odometer readings indicatied no one had driven the car during the transport phase. We were very pleased with the service all around. Poster: Kranthi Date: 6/23/2009 Subject: Fast service Review: Frank was kind enough and got my car safely from CA to FL. would recommend and use this service again Very fast service; got my car in 8 days approx from CA to FL. good customer service Poster: Chris M. Date: 6/22/2009 Subject: Definitely consider Direct Express! Review: I recently bought a used vehicle located in mid-state Indiana that needed transport to the Chicago area. Transporting the car myself using rented equipment was reaching $500 or more between rental fees, gas, taxes, mileage, etc. I looked into some shipping companies and felt that the reviews for Direct Express justified a closer look. My phone call was answered promptly and courteously. All the details for transporting the vehicle were clearly explained. The first driver expected the vehicle to be dropped off at a pickup depot, which wasn't possible. A quick call back to Direct Express secured another driver who could transport the vehicle door to door. The driver called me once the car was loaded and again within an hour of dropping off the vehicle. The driver found my home without help. The car arrived undamaged and completing the remaining paperwork was a snap, maybe 5 minutes at most. The transport driver was knowledgeable and courteous through the entire process. Pick up to drop off was about 4-5 hours total, much quicker than I expected. The driver could only flatbed two cars total, and the shipping distance was about 300 miles. I wouldn't expect service that fast under all circumstances, but for short hops I think the chances are good. In sum, shop around to best meet your needs, but I'm confident that you'll choose Direct Express. I'm confident that your experience will be equal to, if not better than, my own. Poster: Perri Date: 6/22/2009 Subject: Direct Express Auto Transport Delivers Review: Direct Express Auto Transport was great! Lawrence was a true professional- from point a to z-contacting us prior to pickup to delivery. We have shipped cars before, but none of our experiences compare with the customer service, communication, care and expertise...Lawrence truly delivered. Thank you!! Poster: Linda Date: 6/21/2009 Subject: Great experience! Review: We had such a great experience with Direct Express Auto Transport from start to finish! This was our first time shipping a car, and Direct Express made us feel completely comfortable. First off, we loved how their website gave us an immediate quote, unlike all of the others that made us provide our phone number, address, etc. and wait to get a call back. Secondly, their quote was $200 cheaper than every other company we checked out! Their customer service was also amazing. Our calls were always answered by friendly, knowledgeable representatives (never a recording, and never with any wait time) who were really patient with all of our questions and concerns. We had to change the delivery address twice (the second time, our driver was already en route!) and both times the change was made and a confirmation email was sent to us immediately. Our driver Doug was super nice, which reassured us that our car would be in good hands. We actually ended up reaching NJ a day earlier than planned, and thought it was a long shot but called Doug to see if he could possibly deliver it early...he was there that afternoon! Again, the entire experience was awesome. Needless to say, we'll definitely be using y'all the next time we need a car shipped and will highly recommend you to all of our friends. Thanks again!! Poster: Phil Tseng Date: 6/21/2009 Subject: Great, trouble-free experience!! Review: Vehicle was picked up a day early (was an inconvenience, but very minor), and delivered exactly in 7 days in damage-less condition. Only thing worth mentioning was that the vehicle was very dirty on the outside when delivered. With a shipment across the country (NC to AZ), however, that was expected. Nothing that a $5 car wash couldn't fix! Direct Express gave me a quote that no other companies could beat - $700. $150 is for them, and the rest ($550) is for the driver. (Many other companies called for $800 or $900.) Having such great reviews on this site, I decided to go with them. I do not regret my decision; it made my move across the country that much smoother. Poster: D. Radack Date: 6/21/2009 Subject: Customer Service Review: Very satisfied with service. Pick up was late in the day identified as the "pickup" day. Would have perfered an earlier time, but driver was delayed due to other pickups and traffic. No impact on level of service and certainlywould recommend "Outlaw Transport" for additional business. Poster: Christina Date: 6/20/2009 Subject: Great Job Review: Thank you for the great customer service. We really appreciate it! You saved us after a very difficult time that we had with another carrier. Great job! Poster: janet cammarillo Date: 6/20/2009 Subject: transport Review: I wouldn't hesitate to use this company again. they were prompt, honest and delivered the vehicle in perfect condition. They called ahead of time and was here when they said they would be. It took all of 20 minutes and they were on their way. They called me as well as my son when they were within a day and hours to delivery. Poster: Preston P Date: 6/19/2009 Subject: Great Service Review: A truck was assigned to my vehicle within 1 business day! My vehicle was picked up two days later. Three days from my placing the order. My vehicle was 2500 miles away and was delivered in 15 days. The service was great, the driver was helpful and very willing to communicate via cell phone as much as I requested. The delivery process was very convenient as well. I would use this service again in a heartbeat! Thank you Direct Express. Poster: Jeff W Date: 6/19/2009 Subject: car hauling Review: You guys did a great job. Dropped off one car and picked up another. All done in 20 minutes right in front of my house. Nice people. Honest Good to do business with. Poster: Long Tran Date: 6/18/2009 Subject: Service Excellent! Review: This is the first time I call car shipping company and I got the price very reasonable. I decised to ship with this company and they email me days after for information for trucking company will come to pick-up my car then 4 days after that my daughter received the car in same condition no damage. I would call this company againt and refer their phone number to my friends and everyone if you looking for car shipping company than Direct Express Auto Transport is a reliable,fast servive, cheap price compare to the othor company Poster: Bob Rawlings Date: 6/18/2009 Subject: Post delivery review Review: Very cordial from the initial phone call, update prior to pick up and delivery. Both drivers were professional and appeared to be very concerned about promptness. From time of pick up till delivery driver contacted me three times to give updates. Poster: Charles D Date: 6/18/2009 Subject: Pleased overall. Review: Pleased overall. The truck/driver that picked up the car was not the one who delivered - the first passed our car on to the second - but there seem to have been no adverse effects of this surprising method. (redacted)Car seems in good shape, and one week was a very acceptable turnaround. Poster: D Date: 6/18/2009 Subject: Great Review: I had a horrible experience with another company that resulted in a complete refund of my money but only a few days to find another company to pick up my car. Direct express was great. Everything is very professional from the confirmation emails to the 1800 hotline. Though my car wasn't picked up within 5 days (like they claim for most cars), it was picked up with little trouble. The actual shipper DR auto was wonderful. Driver was very nice and got my car to MO very quickly and expediently. (Could not say the same for the other drivers i have worked with in previous car shipments). Wish I had found Direct express earlier. Definitely will use again. Poster: Pete Rubino Date: 6/17/2009 Subject: Second time Review: This was the second time I used AutoTransportDirect.com (Direct Express Auto Transport). I had very good experience with each of the shipments with no issues and on time delivery. I would use them again if I have an auto to ship. Poster: Todd F Date: 6/17/2009 Subject: Great Service & Experience Review: I submitted my order with Direct Express Auto Transport via their website (as opposed to calling customer service on the telephone). The web site information and ordering process was easy to use and went smoothly. Delivery of our car from CA to WI was smooth and fast and very cost competitive. I also liked the fact that I only had to put down a deposit initially and then pay the balance after the car was delivered and inspected by me. Communications and status updates were also good. Overall the process was great and I would recommend Direct Express Auto Transport to others. Poster: Reba H Date: 6/17/2009 Subject: Excellent auto transporter company Review: The auto transporter was above all expectations. The office staff was helpful and polite. The driver called me from the road as they had given me his phone number. I had an appointment on the day of pick-up and it was very important that the car be picked up so I could keep it. The driver and helper were well spoken and polite. My daughter who accepted the car in California also had an exceptionally excellent experience on her end. We are very pleased and would definitely use this company again. Poster: Seshu H Date: 6/16/2009 Subject: Auto Transport Review: This was the first time I had to use a auto transport service. I wasn't sure what to expect. I was surprised by the effortless way in which the entire transaction took place. I was even more surprised by how fast my car was delivered to my home! Poster: James T. G. Date: 6/16/2009 Subject: Great Service Review: The price of the transport was very reasonable, and the car was picked-up and delivered on time and without any issues. The Auto Transport employees and the truck driver were very polite. Poster: Nilesh Date: 6/16/2009 Subject: Very Good Experience Review: Finally very good service from this company and also the transport company they hire to take my car. The driver did a great job of explaining and giving his location of pick up time and drop off time. Finally happy after that I went thru' very bad experience from another company.Great job. on time. Poster: Ginger M Date: 6/15/2009 Subject: Classic Car Transport east coast to west Review: J-Bird Transport was the trucker assigned to my order by Auto Transport Direct to haul my classis '86 Alpha Romero Spider convertible to Phoenix Arizona. The driver was very careful unloading the car and so nice and helpful when I had questions. The cost was 1/2 the fee of other companies that I contacted. The women that I talked with at their office was very very nice and even returned my call on a Sunday afternoon based on my caller ID #. I didn''t even leave a message but she assumed that I wanted an ETA on my delivery and left me a VM with the info. I was very impressed. A very good experience. I have passed out their business card to several car dealers and mechanics I know as a "best in class" recommendation. Poster: Todd A Date: 6/15/2009 Subject: Very good service Review: They were very professional. My car was always in good hands, I would use them again to transport my cars anywhere in the US. I never had to deal with a auto answering machine when calling, always got a human on the phone. Poster: J. Cummings Date: 6/15/2009 Subject: A Satisfied Customer - CA to OK Review: I shopped around on the internet before I found this carrier. This was my first experience with them. They did a avery fine job. They kept me informed and even got here a day early to pick up the vehicle. The pickup went smoothly and it took less than an hour. The person who received the vehicle told me he was happy with the results and the timeframe. I would use this company again to ship my vehicles as it was very economical and easy to deal with. Poster: Duc Date: 6/14/2009 Subject: Excellent Review: Our driver got lost getting to our home, but it worked out. My wife ended up delivering the truck to him. He arrived at the destination state on time. He was very courteous and professional. He ended up having to wait for us, but was gracious about it. The truck was delivered in excellent shape. No damage and everything was intact. It was a little bit powdery on the surface, looks like he may have driven it through some rain, but nothing that can't come off. As for the autotransportdirect people, they were great. Easy phone call, they set me up with a driver within 3-5 days, can't remember. I would definitely use this service again. Poster: Victor O. Date: 6/13/2009 Subject: Best Shipment Company Ever Review: The price was very reasonable for starters. That coupled with the speed of delivery makes this company a wonderful company.... I would definitely use them again. Poster: Katherine C Date: 6/13/2009 Subject: Direct Express Auto Transport Review: My vehicle had to be transported within a very narrow time period, and the staff was very helpful and patient in helping me out. They did everything they could to make sure my vehicle was transported on time. The driver was great and arrived early. Overall, it was a good experience! Poster: Bryan Date: 6/12/2009 Subject: Excellent Texas to Illinois in 1 day Review: was very nervous using an auto transport service as I've never used one before. We have always driven ourselves to pick up any vehicles. Direct Express was great. I quoted and booked online, quoted me a price of $550, which was pretty even with everyone else. I did a lot of research before booking and saw Direct Express had great feedback. They were right! I had to call the assigned carrier because I hadn't heard from him. Called him Wednesday June 10th and he stated he would pick up our vehicle on Thursday, June 11th at noon. We got a call from the dealer as soon as the driver arrived, and it was exactly 12:01. He notified us all had gone well. I received a call from our driver this morning at 8am stating he would be arriving at 9:30am. He was promptly on time. Had a little trouble getting in our driveway but that was due to our trees, not his fault. We ended up having to unload on the street, which wasn't really a problem because we live in the country on a quiet road. Our driver was friendly, prompt, and efficient. We had a great experience. Please don't be afraid to book with this company. Poster: Michael B Date: 6/12/2009 Subject: Fast & Reliable Review: My car was picked up within 2 hours of placing the order, it doesn't get any faster than that. The carrier picked up the car in Phoenix, AZ on Tuesday night and delivered it to Dallas, TX by Thursday afternoon, it doesn't get any better than that. Communication from Direct Express Auto Transport was excellent, I felt like I was very informed and a part of the transaction. If you are looking for a reliable company, I would highly recommend Direct Express Auto Transport Poster: Richard B Date: 6/11/2009 Subject: customer care Review: Pickup and delivery occurred within specified pickup and delivery windows. Driver and crew were courteous and professional, and demonstrated care about the condition of my car. They kept in telephone contact during the time the vehicle was in transit and worked with my in-laws to facilitate delivery. Poster: nancy w Date: 6/11/2009 Subject: car delivery Review: the man in charge of delivering our vehicle was excellent at keeping in touch with us. He was on time and very professional.I also liked the fact that majority of the balance was to be paid when the car was delivered. other companies wanted the money up front which seemed risky. i checked your refernces on line and was very satisfied. will use same company again in the future. Poster: David Date: 6/10/2009 Subject: Great Service & Professionalism Review: The Direct Express Auto Transport team answered all my questions and was professional from start to finish. They promptly explained the process and got me in direct contact with the driver that would be handling my vehicle. I would definately use Direct Express Auto Transport again in the future. Poster: Mike Date: 6/10/2009 Subject: Move to Maryland Review: This was my first time using an auto trasport service. I feel fortunate that I selected Direct Express Auto Transport. The move went very smoothly, and unfolded just as Direct Express had explained. Poster: Nidhi Date: 6/9/2009 Subject: Excellent Service!! Review: Excellent Service!! I am really satisfied with the service. Very responsive customer service. Pick up on time and delivery much earlier than the expected day. Really recommend Direct Express to everyone. They are the best. I will only go to them the next time I need my car transported. Thank you Guys!! Poster: Jeff W Date: 6/9/2009 Subject: Thanks for making it so easy Review: I have never shipped a car before and did not know what to expect. I shipped a car from Chicago to Phoenix and one back. They worked it out that the truck that dropped my car off picked the other one up. Done in 20 minutes. Everything went just as promised. Great job. Thanks Poster: Jacob Williams Date: 6/8/2009 Subject: Shipped across the country Review: The price was a little higher than some other transport companies but it was worth it and the great reviews were right on the money! Once I paid the service fee, within a week I was contacted to let me know my vehicle had been assigned a carrier. From there the carrier service stayed in contact before the pickup and contacted me when the car was ready for delivery. They picked up my car one day after the first available day and it was delivered three days later. Even though I was not able to get my car for several days after it arrived, the carrier worked with me on storage and didn''t charge me any additional fees. I did not get the curbside delivery I had wanted but it was a small trade off for the no storage fee. I would definitely recommend this company to anyone else and will use them again when I need to ship my car. Poster: Brock Date: 6/7/2009 Subject: Great Experience Review: This was my first time organizing the transport of a vehicle directly, and it was a breeze! Their online form was a snap, and I had a quote within minutes and a pickup date assigned to me. I received an email when the actual vendor picking up the vehicle was assigned, and the driver called me the day before to arrange pickup of the vehicle. On the receiving end, the delivery was seamless and they worked around my hectic moving schedule with no complaints or problems on their end - I was treated like the customer. I would highly recommend this company for your move, it was easy, quick, and affordable. Poster: Paul Date: 6/7/2009 Subject: Very Satisfied Review: This was my first time shipping my car, and I chose this company based on the reviews here on this website. The entire process was very simple and their quotes were very reasonable. Their customer service is great too ... they were even available when I called with a question on Memorial Day. My car was picked up slightly early on Tuesday evening, since I had my first pick up date set to Wednesday. They only came early because they happened to be in the area. Of course, the shipping company called in advance to make sure this was okay with me. The movers were very polite and did a thorough inspection of my car before carefully loading it onto the hauler. They estimated that my car would arrive in a week, and the following Tuesday my car was dropped off in its original condition. I am very pleased with their service. Poster: Natalee Jones Date: 6/6/2009 Subject: Service Review: I was very happy with the service. I thought the price was very reasonable. They picked up when they said they would and they delivered my car on time. The driver was very nice and polite. Poster: Kevin Date: 6/5/2009 Subject: Move from NC to CA Review: Direct Express Auto Transport was just FANTASTIC! I called on a Monday and a driver came on Thursday, just 3 days later. People on the phone were incredibly nice and friendly. Driver called me 24 hours in advance and was very nice and prompt. He took exactly 5 days to get it cross country. Driver game the person picking up the car about 24 hours notice, as well. I could not have asked for a better experience and the price could not be beat. Two thumbs way up! Poster: Troy Sawicki Date: 6/5/2009 Subject: car shipping Review: Ashley was verry helpful and everyone else also. The car was delievered on time and driver was professional and helpfull no problems experienced. I would use this carrier again without hesatation!! Poster: P Austin Date: 6/4/2009 Subject: Great Support Review: This was my second time using auto transport and I can say hands down this was a very easy and safe process. I made contact to request shipping/transportation for my car and within three days I had an appointment for pick-up. The customer service was outstanding; they understood my request and gave me the best price out of three other companies. They made it happen on a short notice while keeping the cost down. The auto transporter made contact with me to set up an appointment for pick-up and the driver called within hours to verify location and pick-up time. The Driver arrived a little early, his truck was clean and he was very professional. The pick up was at my home and the driver made sure not to block the street when loading my car. Within in four days the same driver and truck was dropping off my car. The driver called with up dates with his estimated arrival. Again the driver did an outstanding job in off loading and parking my auto in the driveway making sure to not block the street. Auto transport made the whole process from start to end excellent, the cost very reasonable, very friendly customer service and my car was not damage. A Big Thanks to Auto Transport……. Poster: Danny Date: 6/4/2009 Subject: Making an A+ Review: Very satisfied with the service: courteous, professional, clear communication. Since the delivery is in residential area and hi-way near by is restricted to truck access the need to pre-determine the exact delivery location is evident. This arrangement could have been identified by the hauling company and exact location identified and communicated. If this was done at the initiative of the hauler it would have been an A+! Definitely recommend! Poster: L.Marynowski Date: 6/3/2009 Subject: Vehicle Transport Review: I was very pleased. The driver was very accommodating at pick-up, and there was no problem on the delivery end whatosever. The office staff was wonderful- very efficient, very helpful, and courteous. I will definitely consider using your service again in August. Poster: Alan Yoke Date: 6/3/2009 Subject: Good review Review: This transaction was very good; I've delt with other delivery companies and had issues. I would do business with them agian. When I paid the driver the cash due; he counted the money and put it back in the bank envelope. He called me the next day to inform me he found my dirivers license in the envelope. He put it an envelope that same day and 48 hours later I had my dirivers license back. I do appreciate him going the extra to return these to me. Poster: Ted Date: 6/2/2009 Subject: Great Company!!!!!! Review: I was relocating from San Diego, CA to Florida and Direct Express Auto Transport helped a great deal. They were fast and reliable and would refer them to anyone that may be thinking of transporting their vehicle. I received my car faster than the relocation cube that arrived at my house……..6 days from california to florida! Being new at transporting a vehicle, I was pleased to find a company that was reasonably priced and patient. I obviously searched around for the best price and several companies to choose from. There were many choices and different pickup/dropoff times to think about (e.g. How long till they pick up the car? How long for the transit? How will it be transported? Will they pick up my car or do I have to drop the car off? When will i get my car?) Well, I did some checking out (through many patience-testing questions) and Direct Express Auto Transport had least amount of transit time, least amount of days to pick up and drop off my car. They were even able to price match a competitors quote. The transport was an open trailer and my car was picked up at my front door in California and dropped off at my front door in Florida in excellent condition in 5 days. During the time of transit, I was alerted by Direct Express with all and any transit changes, duration of transit, and locations where the transit truck may be at any time during the transit across the country. Direct Express Auto Transport is an EXCELLENT AND RELIABLE company. The staff is knowledgeable and patient with any question. I was EXTREMELY HAPPY AND COMFORTABLE with their service and would definitely refer anyone to use Direct Express to transport their vehicle. As a matter of fact, I have already referred two of my friends to use them. Poster: Diane Date: 6/2/2009 Subject: Auto transport Review: The service I received was excellent. Thye driver was prompt and pleasure. The office staff was informative answering all question in a knowledgeable manner. I was very happy with the service and will reccommend this company to all my friends and family Poster: Oliver Date: 6/1/2009 Subject: Big Surprise! Review: I had checked many of the auto carriers, and found this one that was rated an A by the BBB. That was important to me, and the quote was cheaper than another quote I'd received. A few others were a bit cheaper,but in checking their ratings, I found them to be poorly rated vs. Direct Express. Some of them even called and tried to lead me in their direction by saying anyone who was cheaper would be bad news. I found that fishy. So we went with Direct Express, and called to make the arrangements. The people on the phone were great, and were very positive when we said we'd have to call in some additional information before the car was picked up.Everyone I spoke with was professional and fun. The first day the car was available to be picked up was on a Monday. And they picked it up on Monday! We had the car on Tuesday, in great shape, and were so surprised that it was so fast. We expected it to take at least three or four days. We would absolutely use Direct Express again, and gladly give this company a great pat on the back! There's a good reason for the "A" rating at the BBB - it doesn't get any better than this. Poster: Barbara Martinelli Date: 6/1/2009 Subject: Service exceeded expectations! Review: Fantastic service from beginning to end! (redacted)I could not be more pleased with their service. Lots of clear, relevant communication from the driver (Jerrad). He called when he said he would. He arrived when he said he would and he provided updates along the way. Driver was knowledgeable, skilled and used extreme care and finesse to get our vintage 1971 Bonneville (the size of a boat!) on and off the hauler. Car arrived from Central Florida to West Michigan in less than 48 hours. Professional and friendly. Wouldn't hesitate to use this service again. As soon as I met the driver, he earned my complete confidence and trust to transport our rare, vintage vehicle. Thank you Jerrad (redacted) and Direct Express Auto Transport for a safe and smooth transaction from start to finish. Easy online ordering, reasonble price, great communication, safe delivery. What more could you ask for. Thanks again! Poster: David Gaddie Date: 6/1/2009 Subject: Excellent Service Revie |